Lucent Technologies 555-670-111 - Manuals

Page 5 - Contents; New Features and Enhancements

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Contents v Contents New Features and Enhancements xxiii ■ Release 7.0 Enhancements (April 1999) xxiii MLS and Enhanced Tip/Ring (ETR) TelephoneSupport xxiii Expanded Digital Endpoint Connectivity xxiv Vo...

Page 7 - About This Guide

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Contents vii Installation, Upgrade Administration, and Maintenanceli User Features lii Additional Application Packages, Adjuncts, andAdapter Enhancements liii ■ Release 2.1 Enhancements (August 1994) liv...

Page 8 - Programming Basics

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Contents viii Programming Basics 1-1 ■ Overview 1-1 ■ Introduction to System Programming 1-2 Planning Forms 1-2 Types of Programming 1-3 ■ System Programming Console 1-4 Console Components 1-5 Console Bu...

Page 9 - Programming Procedures

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Contents ix Initializing the SPM Software 2-10 ■ Connecting the PC 2-13 Direct Local Connection 2-13 Local Modem Connection 2-15 Remote Modem Connection 2-16 ■ Accessing SPM 2-17 Direct Local Connection ...

Page 16 - Centralized Telephone Programming

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Contents xvi Night Service with Outward Restriction 3-599 Night Service with Time Set 3-604 Night Service with Coverage Control 3-607 ■ Labeling 3-609 Extension Directory 3-609 Lines or Trunks 3-612 Post...

Page 18 - Customer Support Information

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Contents xviii Ringing/Idle Line Preference 4-36 Ringing Options 4-37 Saved Number Dial 4-38 Send/Remove Message 4-39 Service Observing 4-39 Signaling 4-40 System Access/Intercom Buttons 4-40 System Spee...

Page 19 - Menu Hierarchy

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Contents xix Choosing Passwords A-19 Physical Security A-19 Limiting Outcalling A-19 ■ Limited Warranty and Limitation of Liability A-20 Limitation of Liability A-21 ■ Remote Administration and Maintenan...

Page 20 - General System Programming Sequence

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Contents xx ■ Allowed Lists Report F-25 ■ Access to Allowed Lists Report F-26 ■ Disallowed Lists Report F-27 ■ Access to Disallowed Lists Report F-28 ■ Automatic Route Selection Report F-29 ■ Extension D...

Page 21 - IMPORTANT SAFETY INSTRUCTIONS; Read and understand all instructions.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 xix IMPORTANT SAFETY INSTRUCTIONS The exclamation point in an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the lit...

Page 22 - For your personal safety, DO NOT install an MFM yourself.; SAVE THESE INSTRUCTIONS

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 xx ■ Do not attach the power supply cord to building surfaces. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. ■ Slots ...

Page 24 - Expanded Digital Endpoint Connectivity

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 New Features and Enhancements xxii Release 7.0 Enhancements (April 1999) programmed to support either T/R or ETR, but not both simultaneously.This module does not have a separate PFT port. In the event o...

Page 25 - Priority Call Queuing; Priority call queuing provides the ability to:; Calling Party Name on Caller ID

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 New Features and Enhancements xxiii Release 7.0 Enhancements (April 1999) Priority Call Queuing 0 Priority call queuing provides the ability to: ■ Place some callers ahead of others who are waiting for t...

Page 26 - MLX Headset Operation

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 New Features and Enhancements xxiv Release 7.0 Enhancements (April 1999) MLX Headset Operation 0 Headset operation in Release 7.0 has been enhanced so that MLX headset operation more closely mimics the h...

Page 27 - Private Networking

Prior Releases: Features and Enhancements xxv Release 6.1 Enhancements (August 1998) MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements 0 Release 6.1 Enhancements (August 1998) Release 6.1 includes all Release 6....

Page 28 - Centralized Voice Messaging

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xxvi Release 6.1 Enhancements (August 1998) Centralized Voice Messaging 0 One or more MERLIN LEGEND Systems (Release 6.1 or later) can share the voice messaging ...

Page 29 - Transfer Redirect

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xxvii Release 6.1 Enhancements (August 1998) ■ Group Coverage. Group Coverage can be provided across a private network to a VMS, a non-local calling group, a QCC...

Page 30 - Decrease in Call Setup Time

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xxviii Release 6.1 Enhancements (August 1998) Decrease in Call Setup Time 0 The setup time for a call across a private network has been reduced by programming th...

Page 31 - appear on WinSPM. Supported in Windows 95; Windows NT Driver; tandem trunks; to connect networked systems.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xxix Release 6.0 Enhancements (February 1998) appear on WinSPM. Supported in Windows 95 , Windows NT, and Windows 98, WinSPM is also backwards-compatible with pr...

Page 32 - . The local ARS tables would route this

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xxx Release 6.0 Enhancements (February 1998) addition, system managers can control whether calling name, calling number, or both are shown at MLX display telepho...

Page 33 - Group Calling Enhancements; PRI facilities programmed for dial-plan routing

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xxxi Release 6.0 Enhancements (February 1998) ■ Voice Mail and Auto Attendant. Networked systems (prior to Release 6.1) should have their own local voice mail an...

Page 34 - Prompt-Based Overflow; outside calls

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xxxii Release 6.0 Enhancements (February 1998) Prompt-Based Overflow 0 System managers can activate the Prompt-Based Overflow option. This option allows callers ...

Page 35 - Telephony Services CTI link from

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xxxiii Release 5.0 Enhancements (June 1997) Pause cannot be originated from a single-line telephone or a remote access user. A multiline telephone user in the lo...

Page 36 - Basic Call Control

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xxxiv Release 5.0 Enhancements (June 1997) NOTES: ■ The NetWare server software version must be 3.12, 4.1, or 4.11. ■ The 008 MLX and 408 MLX modules must have a...

Page 37 - A transfer of a call that was answered by a voice response unit.; HotLine Feature

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xxxv Release 5.0 Enhancements (June 1997) NOTE: In the case of remote access calls, the only information that the application can collect about the caller is the...

Page 38 - System Planning; for guidelines on setting

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xxxvi Release 5.0 Enhancements (June 1997) Any type of inside or outside line that is normally available to a single-line telephone can be assigned to a HotLine ...

Page 39 - Two or more groups may share an announcement device.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xxxvii Release 5.0 Enhancements (June 1997) The primary and secondary announcement options, when used together, allow an initial message to play for callers, fol...

Page 42 - MERLIN LEGEND Reporter

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xl Release 4.2 Enhancements (June 1997) — The call is answered by someone not a member of an Auto Login or Auto Logout calling group. An exclamation point (!) si...

Page 43 - Enhanced Extension Information Report

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xli Release 4.1 Enhancements (June 1997) Enhanced Extension Information Report 0 Beginning with Release 4.2, the Extension Information Report includes the Extens...

Page 44 - Night Service Group Line Assignment

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xlii Release 4.1 Enhancements (June 1997) Night Service Group Line Assignment 0 Beginning with Release 4.1, a system manager can assign lines to Night Service gr...

Page 45 - Support for Up to 200 Extensions; An expanded dial plan supports up to 200 tip/ring devices.; Support for National ISDN BRI Service; bearer channels; ) on a BRI line can carry one; New Control Unit Modules

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xliii Release 4.0 Enhancements (March 1996) Release 4.0 Enhancements (March 1996) Release 4.0 includes all Release 3.1 functionality, plus the enhancements liste...

Page 46 - Support for 2B Data Applications

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xliv Release 4.0 Enhancements (March 1996) Downloadable Firmware for the 016 (T/R) and NI-BRI Modules 0 The Personal Computer Memory Card International Associati...

Page 47 - Voice Announce on Queued Call Console; Release 4.0 has added a; time; limit for calls in queue in addition to the previous; number of calls; limit. If the Overflow Threshold Time option is set to a valid; Single-Line Telephone Enhancements

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xlv Release 4.0 Enhancements (March 1996) Voice Announce on Queued Call Console 0 The system manager can enable the fifth Call button on a QCC console (Hybrid/PB...

Page 48 - Call Restriction Checking for Star Codes

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xlvi Release 3.1 Enhancements (March 1996) Release 3.1 Enhancements (March 1996) Release 3.1 includes all Release 3.0 functionality, plus the enhancements listed...

Page 49 - Default Outward Restrictions for VMI Ports

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xlvii Release 3.1 Enhancements (March 1996) Disallowed List Including Numbers OftenAssociated with Toll Fraud 0 A factory-set Disallowed List 7 contains default ...

Page 50 - Technicians must enter a password in order to perform trunk tests.; Equipment; CPU modifications include:

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements xlviii Release 3.0 Enhancements (August 1994) New Maintenance Procedure for TestingOutgoing Trunks 0 Technicians must enter a password in order to perform trunk ...

Page 52 - User Features

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements l Release 3.0 Enhancements (August 1994) User Features 0 Security 0 The Remote Access feature allows people at remote locations to enter the system by dialing th...

Page 53 - Direct Voice Mail; ICLID and PRI) are available on primary coverage and return; PassageWay Direct Connection Solution; Windows; PagePalTM

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements li Release 3.0 Enhancements (August 1994) Direct Voice Mail 0 If your company has voice mail, this feature allows you to dial a co-worker’s voice mailbox directl...

Page 54 - Group Videoconferencing; Refer to; Operational; System operational enhancements include the following:; Auto Dial; or

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements lii Release 2.1 Enhancements (August 1994) ■ Fax Mail. Allows subscribers to send fax messages, get fax messages, record personal greetings, and program outcalli...

Page 55 - Installation and Hardware; Installation and hardware enhancements include the following:

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements liii Release 2.1 Enhancements (August 1994) ■ An inside call on hold at an SA button can be picked up and transferred by any person with a Shared SA button corre...

Page 56 - Equipment and Operations; Equipment and operations enhancements include the following:

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements liv Release 2.1 Enhancements (August 1994) ■ A new 012 (tip/ring) module [apparatus code 517G13 (28) or higher letter] contains a built-in ring generator. The ma...

Page 57 - Programming

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements lv Release 2.0 Enhancements (October 1992) ■ A new digital Magic On Hold unit is available in three configurations: — Basic Prerecorded Package — Personalized Pa...

Page 59 - Fax Attendant SystemTM

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements lvii Release 2.0 Enhancements (October 1992) ■ Direct Inward Dialing (DID) trunk emulation on a T1 facility provides up to 24 DID channels on a single DS1 interf...

Page 60 - Maintenance; Notes; Language Selection

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements lviii Release 1.1 Enhancements (October 1992) Maintenance 0 Maintenance enhancements include the following: ■ Clear descriptions of module test failures ■ Option...

Page 61 - Programming and Maintenance; Additional Inspect capability in system programming.; SPM

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Prior Releases: Features and Enhancements lix Release 1.1 Enhancements (October 1992) Programming and Maintenance 0 Programming and maintenance enhancements include the following: ■ Additional Inspect ca...

Page 63 - Intended Audience; Feature Reference; ‘‘Related Documents

About This Guide lxi Intended Audience MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 About This Guide 0 The power and versatility of the MERLIN LEGEND ® Communications System is due in part to its many options and features. These options and feature...

Page 64 - Terms and Conventions Used; Old Term

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 About This Guide lxii Terms and Conventions Used apply), or contact your Lucent Technologies representative if you need assistance when installing, programming, or using your system. Outside the USA, if ...

Page 65 - Typographical Conventions; Convention; Ext

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 About This Guide lxiii Terms and Conventions Used Typographical Conventions 0 Certain type fonts and styles act as visual cues to help you rapidly understand the information presented: digital data-only ...

Page 66 - Product Safety Advisories; CAUTION; WARNING; Security; Appendix A; SECURITY ALERT

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 About This Guide lxiv Security Product Safety Advisories 0 Throughout these documents, hazardous situations are indicated by an exclamation point inside a triangle and the word CAUTION or WARNING . ! WAR...

Page 67 - Related Documents; Title; Consists of paper versions of the; Telephone User Support:

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 About This Guide lxv Security Related Documents 0 The documents listed in the following table are part of the MERLIN LEGEND documentation set. Within the continental United States, contact the Lucent Tec...

Page 68 - How to Comment on This Guide; System Operator Support:

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 About This Guide lxvi How to Comment on This Guide How to Comment on This Guide 0 We welcome your comments, both positive and negative. Please use the feedback form on the next page to let us know how we...

Page 69 - Overview; Chapter 3

Programming Basics 1-1 Overview 1 MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 1 Programming Basics 1 Overview 1 This chapter presents the information you need to master before you begin the programming procedures covered in Chapter 3 , ‘‘Programmi...

Page 70 - Introduction to System Programming; Planning Forms; Each planning form is either required or optional:; for possible feature interactions.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-2 Introduction to System Programming 1 Introduction to System Programming 1 The communications system offers easy-to-use, menu-driven software for system programming. After your syst...

Page 71 - Types of Programming; Chapter 4; Can no longer be ordered.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-3 Introduction to System Programming 1 Types of Programming 1 The three types of programming available for the communications system are: ■ System Programming. This type of programmi...

Page 72 - System Programming Console; An MLX-20L telephone with a DSS is shown in

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-4 System Programming Console 1 System Programming Console 1 The system programming console is an MLX-20L telephone connected to the system programming jack. When you begin system pro...

Page 73 - Console Components; MLX-20L Console Components; ‘‘Console Buttons’’ on page 1-6

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-5 System Programming Console 1 Console Components 1 Table 1-1 and Table 1-2 provide descriptions of the components that make up the MLX-20L Console and the Direct Station Selector (D...

Page 74 - Console Buttons; Component; MLX-20L Console Components — Continued

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-6 System Programming Console 1 Console Buttons 1 Use the 14 buttons located on either side of the MLX-20L console display area for system programming. These buttons are arranged in t...

Page 75 - Display Buttons and Main Menu; Fixed Display Buttons

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-7 System Programming Console 1 Figure 1-2. Display Buttons and Main Menu Fixed Display Buttons 1 The top two buttons in each column have the same labels and functions regardless of t...

Page 76 - screen selections. For example, to save an entry, you select; Appendix E; Console Overlay; , and toggle the green or red LED associated with each line

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-8 System Programming Console 1 screen selections. For example, to save an entry, you select Enter on the console or press 0 on your PC. See Chapter 2 , ‘‘Programming with SPM ,” for ...

Page 77 - Selecting a Block of Lines/Trunks; Console and DSS Lights; for more information.; Console Lights; ” provides a table; DSS Lights; Toll

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-9 System Programming Console 1 button on the console to program each line/trunk. The bottom line of numbers next to each line button on the console overlay represents the twenty line...

Page 78 - Procedure Organization; Procedure Contents

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-10 Programming Procedures 1 Programming Procedures 1 The programming procedures provide step-by-step instructions for programming the communications system. This section details how ...

Page 79 - ‘‘Using the Programming Procedures’’ on page 1-14; Programming Screens; Menu selection screens. To select options from a menu.; Sys; Information Screen

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-11 Programming Procedures 1 This list is followed by the step-by-step procedure for programming the feature. See ‘‘Using the Programming Procedures’’ on page 1-14 for complete inform...

Page 80 - Menu Selection Screen

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-12 Programming Procedures 1 Figure 1-6 shows a sample menu selection screen. Figure 1-6. Menu Selection Screen A menu selection screen prompts you to select one of the available opti...

Page 81 - sspp; Verifying Data Entry; Inspect Example

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-13 Programming Procedures 1 An exception is the slot/port number which is displayed as sspp to distinguish the 2-digit slot number from the 2-digit port number. Many screens show dat...

Page 82 - Sample Inspect Screen; Using the Programming Procedures

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-14 Programming Procedures 1 After you enter and save 7108 , the system automatically assigns the next sequential extension jack number. This extension jack pair does not appear on th...

Page 83 - Format; Console Display/Instructions; nn; Step Line; ‘‘Branching’’ on page 1-16; Console/Display Instructions Header; previous; PC; xx

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-15 Programming Procedures 1 Format 1 The programming procedures are presented as numbered steps in the sample format shown below. Console Display/Instructions Additional Information ...

Page 84 - ‘‘Additional Information and PC Headers’’; Additional Information and PC Headers

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-16 Programming Procedures 1 corresponds to the highlighted console option is shown in the right column under the PC header. When more than one but fewer than six options can be selec...

Page 85 - Enter

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-17 Programming Procedures 1 The screen shown in sample Step 1 displays three menu selections for the Network Services feature. The procedure is broken into three branches (or branch ...

Page 86 - Procedure’’; within the branch procedure,; Single or Block Items; Entry

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-18 Programming Procedures 1 Each branch procedure is self-contained and begins with Step 1. Be sure to complete all of the steps in a branch procedure before you return to the main p...

Page 87 - Return to Step 6 of the main procedure.; Saving Entries and Moving among Screens; shows the QCC Priority screen with a typical; xxx

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-19 Programming Procedures 1 Console/Display Instructions Additional Information PC 2. And so on.... 3. Return to Step 6 of the main procedure. u Block-of-Lines Procedure 1 Console/Di...

Page 88 - Screen Keys; Appendix B; Complete a procedure.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-20 Programming Procedures 1 Table 1-4 contains details on the use of the screen keys. Table 1-4. Screen Keys Display PC Key Function BackSpace or > Change your entry. Select Backs...

Page 89 - Using Enter; Console/Display Instructions; Using Next; SP: “Entering an Extension”

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-21 Programming Procedures 1 Using Enter 1 Pressing Enter to save your entry produces one of the following results: ■ The next screen in the procedure appears. ■ The screen does not c...

Page 90 - System Programming Hierarchy

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-22 Programming Procedures 1 Next return you to the correct screen to continue programming as shown in Step 2 in the example below. NOTE: If you plan to take advantage of this key, re...

Page 93 - Option

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-25 Programming Procedures 1 Option Description Page Operator Positions System operator positions 3-42 * Direct Line Direct-Line Console (DLC) 3-46 * Queued Call Queued Call Console (...

Page 98 - Options

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-30 Programming Procedures 1 Options Description Page LinesTrunks Continued - Type 5 * Inmode Set incoming tie trunk to touch-tone or rotary * Outmode Set outgoing tie trunk to touch-...

Page 105 - Continued

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-37 Programming Procedures 1 Options Description Page LinesTrunks Continued - Allow List Remote Access with barrier code: Allowed Lists - DisallowLst Remote Access with barrier code: ...

Page 107 - RestrctCopy

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-39 Programming Procedures 1 Options Description Page Extensions LinesTrunks Lines or trunks (buttons on a telephone) 3-268 Line Copy Copy outside line/trunk options 3-274 * Single * ...

Page 111 - or Drop; Recall Timer; Dialed digits on rotary dial trunks

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-43 Programming Procedures 1 Options Description Page Options Continued * QCC Queue * Extension * Grp Calling BehndSwitch Host system (Behind Switch mode) dial codes 3-502 * Transfer ...

Page 115 - Emergency

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-47 Programming Procedures 1 Options Description Page NightSrvce GroupAssign Night Service group assignment 3-595 * Extensions * Calling Grp * Lines * CoverContrl OutRestrict Password...

Page 116 - PRI Info

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-48 Programming Procedures 1 Options Description Pages Data Data Options Voice/Data Analog multiline telephones with voice and data 3-632 2B Data Enable 2B Data at MLX port 3-634 Opti...

Page 118 - Language; Extensions; SMDR language

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-50 Programming Procedures 1 Options Description Pages Language Language options SystemLang System language 3-6 * English * French * Spanish Extensions Language for a single extension...

Page 119 - Select

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-51 Access to System Programming from the MLX-20L Console 1 Access to System Programmingfrom the MLX-20L Console 1 Follow the steps below to begin system programming. All of the proce...

Page 120 - System Programming Menu; System Programming Menu Screens

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-52 Access to System Programming from the MLX-20L Console 1 Console Display/Instructions Additional Information PC 3. Display the System Programming menu. Select Exit. 4. Make a selec...

Page 121 - describes the options.; System Programming Menu Options; Set system operating conditions.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-53 Access to System Programming from the MLX-20L Console 1 Table 1-5 describes the options. Table 1-5. System Programming Menu Options Option Description System Set system operating ...

Page 122 - Use the information in; Idle States; Exiting System Programming; Previous Menu

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-54 Idle States 1 Exiting System Programming 1 Use the information in Table 1-6 to return to the System Programming menu, the main menu (Menu Mode screen), or the Home screen from wit...

Page 123 - System Busy Screen; System Forced Idle; Line or Trunk Idle; only; nnnn

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-55 Idle States 1 Figure 1-12. System Busy Screen The screen changes to the appropriate programming screen when the system is no longer busy. System Forced Idle 1 When the entire syst...

Page 124 - Extension Forced Idle

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-56 Idle States 1 paragraph). The following procedures can be performed only when the line or trunk being programmed is idle: ■ Identify loudspeaker paging extension jack ■ Assign tru...

Page 125 - Forced Idle Reminder Tones

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Basics 1-57 Idle States 1 Forced Idle Reminder Tones 1 The forced idle reminder tone is a high-low “doorphone” tone—400 ms of 667-Hz tone followed by 400 ms of 571-Hz tone. The tone is provid...

Page 127 - Programming with SPM; Backing up system programming information.

Programming with SPM 2-1 Overview 2 MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 2 s Programming with SPM 2 Overview 2 The System Programming and Maintenance (SPM) software package offers an alternate method of programming the MERLIN LEGEND Communi...

Page 128 - ROM and floppy disks.; Integrated Solution III System Manager’s Guide; System Requirements; At least 640 kbytes of RAM

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-2 System Requirements 2 those tasks most commonly performed by the system manager (for example, add or delete members of groups, perform system inventories, create reports, adminis...

Page 130 - Installing the SPM Software; ‘‘DOS Installation with Windows 95’’ on page 2-6; DOS Installation; The installation program automatically performs the following:

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-4 Installing the SPM Software 2 NOTE: SPM uses Interrupt 4 and I/O address 3F8 for COM1. It uses Interrupt 3 and I/O address 2F8 for COM2. Installing the SPM Software 2 Before you ...

Page 132 - ‘‘Initializing the SPM; DOS Installation with Windows 95

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-6 Installing the SPM Software 2 Because English is the default language, install and install english have the same result. If you do use the language argument ( english , french , ...

Page 133 - Installation; either

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-7 Installing the SPM Software 2 ■ If you typed install (the command for DOS installation) instead of instal95, checks that your PC has Windows 95 installed. If Windows 95 is detect...

Page 134 - Press any key to begin the installation.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-8 Installing the SPM Software 2 Method 2 – Install DOS SPM with French, Spanish, or English Language: 2 a. From Windows Explorer, select the floppy drive that contains the backup c...

Page 135 - Installation of SPM for DOS on your Windows 95 hard; Configuring a PIF file for DOS SPM

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-9 Installing the SPM Software 2 6. Press any key to continue installation. When SPM installation is complete the following message appears: Installation of SPM for DOS on your Wind...

Page 136 - Initializing the SPM Software

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-10 Installing the SPM Software 2 Hiding the spm.exe and spm.bat Files 2 To hide the spm.exe and spm.bat files, use the following steps: 1. In Windows Explorer, select each file. 2....

Page 139 - ‘‘Connecting the PC’’ on page 2-13; Connecting the PC; Direct Local Connection

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-13 Connecting the PC 2 — If the PC is connected to the processor, the SPM Main Menu appears as shown in Step 8. — If the PC is not connected, go to ‘‘Connecting the PC’’ on page 2-...

Page 141 - Direct Local Connection, PC More Than 50 Feet Away; Local Modem Connection; The internal modem operates at speeds of 1,200 and 2,400 bps.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-15 Connecting the PC 2 Figure 2-2. Direct Local Connection, PC More Than 50 Feet Away Local Modem Connection 2 For a local modem connection, you must use a modem (either connected ...

Page 142 - Remote; ‘‘Accessing SPM’’ on page; Remote Modem Connection

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-16 Connecting the PC 2 Figure 2-3. Local Modem Connection Remote Modem Connection 2 For a remote modem connection, you must use a modem (either connected to, or built into, the PC)...

Page 143 - Accessing SPM; See ‘‘Connecting the PC’’ on page 2-13

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-17 Accessing SPM 2 NOTE: Remote access (modem connection) has priority over local access (direct connection), unless a backup or restore procedure is in progress through a direct l...

Page 144 - ‘‘SPM Screens’’ on page 2-22

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-18 Accessing SPM 2 NOTE: The function keys shown on either side of the display are included here for quick reference. See ‘‘SPM Screens’’ on page 2-22 for details on using the PC k...

Page 145 - Local or Remote Modem Connection; ‘‘Language’’ on page 2-42; Modem Connections; ATDT

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-19 Accessing SPM 2 Local or Remote Modem Connection 2 The method you use to access SPM by modem depends on whether you are programming onsite (locally) or from a remote location. ■...

Page 147 - Using SPM

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-21 Using SPM 2 5. Type the SPM password to display the SPM Main Menu shown in Step 6. The password does not display as you type it. 6. To select an option, press the function key t...

Page 148 - Password; SPM Screens; illustrates the SPM display screen.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-22 Using SPM 2 ■ Password ■ Print Options ■ Restore ■ System Programming NOTE: If you are using WinSPM, Backup, Restore, and Convert can be selected from the Main Menu. For Release...

Page 149 - SPM Display

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-23 Using SPM 2 Figure 2-5. SPM Display through and through display on either side of the console simulation screen. They represent the function keys to use when you select screen o...

Page 150 - Function of PC Keys in SPM

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-24 Using SPM 2 The labels in the column on the right side of the screen show key combinations that correspond to buttons on the MLX-20L telephone. Table 2-2 describes the function ...

Page 151 - exit; PC Key

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-25 Using SPM 2 <%/% n/a Browse. View print reports saved with Print Opts. <%/% n/a Escape to shell. To use this key sequence, you must set DEBUG=1 in the configuration file a...

Page 152 - SPM Main Menu Options; To program the system

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-26 Using SPM 2 SPM Main Menu Options 2 The SPM Main Menu provides access to system programming and to the SPM functions listed in Table 2-3 . Table 2-3. SPM Main Menu Options Optio...

Page 153 - SPM Help; Backup

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-27 Using SPM 2 SPM Help 2 ■ To access the SPM help screens, press <%/% . ■ To review the Help screens press and . ■ To return to the first help screen, press . ■ To exit from SP...

Page 154 - type; Considerations; Backup Header: Release Number

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-28 Using SPM 2 Determining the Release Number of a Backup File 2 If you have a backup disk but do not know its release number, you may be able to find this information in the backu...

Page 156 - MAKE

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-30 Using SPM 2 4. Specify a backup filename. ■ To select the default filename, use the arrow keys to highlight backup.ams and press 1 . Go to Step 6. ■ To enter a different filenam...

Page 157 - Boards

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-31 Using SPM 2 If you abort the backup, the partial backup file is deleted to prevent restoration from a corrupted file and you see the screen shown in Step 8. When the backup is c...

Page 158 - Board Types

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-32 Using SPM 2 ■ If you remove a board but do not replace it, and then perform a board renumber, the control unit will not recognize any boards that follow the empty slot. You must...

Page 159 - Follow the steps below to assign modules:; Board

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-33 Using SPM 2 Follow the steps below to assign modules: 1. At the SPM Main Menu, press to select Boards. 2. Press the function key that corresponds to the module you want to selec...

Page 160 - module

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-34 Using SPM 2 3. If the module you want to assign is not shown on the first screen of the Boards menu, press to display the next menu screen. NOTE: The 408GLM module does not prov...

Page 161 - Browse

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-35 Using SPM 2 6. Assign or remove the module from the slot entered in previous Step. ■ To remove the module type from the specified slot number, select ( Delete) . The Boards menu...

Page 162 - Convert; ‘‘Upgrading the System’’ on page 2-58

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-36 Using SPM 2 2. Use the arrow keys to highlight the source (hard disk or floppy) from which you want to view the reports and press . A list of the current reports appears: ■ FILE...

Page 164 - and press

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-38 Using SPM 2 3. Use the arrow keys to highlight GOTO FLOPPY and press 1 . FILENAME.WWW and FILENAME.XXX are from the \spm\backup directory. After you press 1 , the GOTO FLOPPY st...

Page 165 - CONVERT

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-39 Using SPM 2 5. Observe the updated file selection screen and press 1 . 6. View the CONVERT TO screen. Select CONVERT TO release , then press 1 . The sample screen below appears ...

Page 168 - The option is a lowercase letter “l” and not the number “1”.; Console Window Language

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-42 Using SPM 2 Language 2 A language attribute in the SPM configuration file \spm\ams.cfg (DOS version) or /usr/ams/ams.cfg (UNIX System version) specifies whether SPM menus, pop-u...

Page 169 - At the SPM Main Menu, press; ‘‘Related

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-43 Using SPM 2 To select a different language for the current session, follow the steps below: 1. At the SPM Main Menu, press to select Language. 2. Press the function key that cor...

Page 170 - illustrates

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-44 Using SPM 2 Pass-Thru 2 The Pass-Thru option allows qualified service personnel to program IS II/III 1 applications on a remote PC. It permits you to establish a remote connecti...

Page 171 - unexpectedly terminated.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-45 Using SPM 2 NOTE: You cannot program the SPM application on the IS II/III PC because the remote call (from your SPM PC) uses the IS II/III PC’s COM1 port; therefore, the system ...

Page 172 - Type your login name, and press

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-46 Using SPM 2 2. Type your login name, and press 1 . 3. Type the IS II/III password, and press 1 . 4. Type ams for the terminal emulation type, and press 1 . ■ If you are working ...

Page 173 - not; Not

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-47 Using SPM 2 Password 2 The Password option is used by qualified service personnel to change the modem connection password. A password is always required to establish a connectio...

Page 174 - The password does not appear on the screen as you type it.; Type the new password again. Do; press; Print Options; The

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-48 Using SPM 2 3. Type the new password (any seven characters). Do not press 1 ! SECURITY ALERT: The password does not appear on the screen as you type it. Always use the longest l...

Page 175 - Print; SMDR Port Output; ‘‘Printing System Reports’’ on page 3-625; PC Port Output; ‘‘Printing Reports’’ on page 2-56; Restore

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-49 Using SPM 2 To direct the output of the system programming reports, follow the steps below: 1. At the SPM Main Menu, press to select Print Opts. 2. Select the target device for ...

Page 176 - The system will be forced idle during a restore procedure.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-50 Using SPM 2 Considerations 2 Review the following items before you begin the restore procedure: ■ The system will be forced idle during a restore procedure. ■ You must have a ba...

Page 178 - ‘‘Convert’’ on page 2-36

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-52 System Programming 2 If the file you select is not in the same format as the communications system, the screen below appears. To return to the SPM Main Menu, press 1 . See ‘‘Con...

Page 179 - Basic Programming Information

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-53 System Programming 2 Basic Programming Information 2 To begin programming, you must perform one of the following to display the System Programming menu on the MLX-20L console or...

Page 181 - Forced Idle Reminder Tone

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-55 System Programming 2 ■ Assign trunks to pools ■ Specify incoming or outgoing DID- or tie-trunk type ■ Specify tie-trunk direction ■ Specify tie-trunk E&M signal Extension Fo...

Page 182 - Accessing System Programming; Printing Reports; ‘‘Print Options’’ on page 2-48

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-56 System Programming 2 Accessing System Programming 2 Follow the steps below to access system programming. 1. At the SPM Main Menu, press to select Sys Program. 2. Press the funct...

Page 183 - View the print status screen.; Print Hard Copy; To print a hardcopy of the report, use the arrow keys to highlight; Print to Hard Disk; To save to the filename of your choice, type [filename] and press

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-57 System Programming 2 2. Press the function key that corresponds to the report to be printed. 3. Use one of the methods shown after this procedure to print the report or reports....

Page 184 - Print to Floppy Disk; Use the arrow keys to highlight; Upgrading the System; ‘‘Customer Support Information’’ on page A-1

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-58 Upgrading the System 2 Print to Floppy Disk 2 Use the arrow keys to highlight GOTO FLOPPY : and press 1 . Use one of the methods shown below. ■ To print the reports to a floppy ...

Page 185 - Before You Begin; Welcome

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-59 Upgrading the System 2 NOTE: MERLIN II Communications System programming cannot be upgraded to this communications system. The new communications system must be completely repro...

Page 186 - Upgrade Procedure; See ‘‘Backup’’ on page 2-27

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-60 Upgrading the System 2 Upgrade Procedure 2 The system upgrade procedure must follow the order of the steps shown below. 1. Back up your system programming. This step creates a f...

Page 187 - See ‘‘Restore’’ on page 2-49; for all releases

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-61 Upgrading the System 2 6. If a new processor module was installed in Step 5 , proceed to Step 7 . Otherwise, insert the R7.0 forced installation memory card into the PCMCIA Memo...

Page 188 - Programming Needed after Upgrade to Release 1.1

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-62 Upgrading the System 2 Release 6.0 Table 2-14 Release 6.1 Table 2-15 Release 7.0 Table 2-16 Table 2-6. Programming Needed after Upgrade to Release 1.1 Feature Sequence System la...

Page 189 - Programming Needed after Upgrade to Release 2.0 or 2.1

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-63 Upgrading the System 2 Table 2-7. Programming Needed after Upgrade to Release 2.0 or 2.1 Feature Sequence Primary Rate SysProgram → LinesTrunks → LS/GS/DS1 → Type → PRI Interfac...

Page 191 - Programming Needed after Upgrade to Release 4.0

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-65 Upgrading the System 2 Table 2-10. Programming Needed after Upgrade to Release 4.0 Feature Sequence Delayed Call Forwarding Extensions → More → Delay Frwd → Dial ext. no. → Ente...

Page 192 - Programming Needed after Upgrade to Release 4.1

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-66 Upgrading the System 2 Table 2-11. Programming Needed after Upgrade to Release 4.1 Feature Sequence Group Coverage Ring Delay SysProgram → Extensions → More → More → Cover Delay...

Page 193 - Feature; Programming Needed after Upgrade to Release 4.1 — Continued

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-67 Upgrading the System 2 Feature Sequence Switched 56 Data To select T1 All Tie: Switched 56 Data: LinesTrunks → LS/GS/DS1 → Dial slot no. → Enter → Type → T1 → Enter → All TIE → ...

Page 194 - Programming Needed after Upgrade to Release 4.2; SMDR Talk Time

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-68 Upgrading the System 2 Table 2-12. Programming Needed after Upgrade to Release 4.2 Feature Sequence SMDR Talk Time Options → SMDR → Talk Time → Enable or Disable → Enter → Exit ...

Page 195 - Feature Sequence; PRI Dial Plan Routing

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-69 Upgrading the System 2 Feature Sequence PRI Dial Plan Routing To specify MCI Toll Dial Plan Routing services for a DMS-250 or DEX600E switch type: SysProgram → Exit → LinesTrunk...

Page 196 - Programming Needed after Upgrade to Release 5.0

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-70 Upgrading the System 2 Table 2-13. Programming Needed after Upgrade to Release 5.0 Feature Sequence CTI Link This is a Maintenance step. Start the procedure from the Main Menu, ...

Page 198 - Programming Needed after Upgrade to Release 6.0 — Continued

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-72 Upgrading the System 2 Feature Sequence Sys Program → Extensions → More → More → DisplayPre → Dial ext. no. → Enter → Select Calling Name , Calling Num , or Both Sys Program → S...

Page 199 - Programming Needed after Upgrade to Release 6.1

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-73 Upgrading the System 2 Table 2-15. Programming Needed after Upgrade to Release 6.1 Feature Sequence Service Observing To assign a Service Observer to a Service Observing group: ...

Page 200 - Surrogate Mode Programming; Optional Programming after Upgrade to Release 7.0

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming with SPM 2-74 Surrogate Mode Programming 2 Surrogate Mode Programming 2 Surrogate mode allows qualified service personnel to perform system programming at an offsite service location. The act...

Page 204 - Basic System Operating Conditions; System Restart; Programmable by

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-2 Basic System Operating Conditions 3 Basic System Operating Conditions 3 The procedures in this section are all related to the system, rather than to the operation of telephones...

Page 205 - Valid Entries; PC Procedure; Procedure: System Restart

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-3 Basic System Operating Conditions 3 Valid Entries None Inspect No Copy Option No Console Procedure System → Restart → Yes PC Procedure → → Procedure: System Restart 3 Console/D...

Page 206 - System Programming Position Assignment

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-4 Basic System Operating Conditions 3 Console/Display Instructions Additional Information PC System Programming Position Assignment 3 Use this procedure to reassign the extension...

Page 207 - Inspect; Drop; Select the

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-5 Basic System Operating Conditions 3 Inspect No Copy Option No Console Procedure System → SProg Port → Drop → Dial ext. no. → Enter → Exit PC Procedure → → 7 + I → Type ext. no....

Page 208 - System Language; See ‘‘SMDR; Summary: System Language

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-6 Basic System Operating Conditions 3 Console Display/Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Return to the System Programming menu. Select Ex...

Page 209 - Procedure: System Language; Go to the second screen of the

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-7 Basic System Operating Conditions 3 PC Procedure → → → → Select a language (English, French, or Spanish) → Procedure: System Language 3 Console Display/Instructions Additional ...

Page 210 - ‘‘Extension; Board Renumbering; Yes

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-8 Basic System Operating Conditions 3 Console Display/Instructions Additional Information PC 4. Respond to the prompt. 5. Select a system language. (The factory setting is Englis...

Page 211 - Summary: Board Renumbering

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-9 Basic System Operating Conditions 3 extension and line ports sequentially from left to right in the control unit and from bottom to top of each module. Summary: Board Renumberi...

Page 212 - Mode of Operation

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-10 Basic System Operating Conditions 3 Console Display/Instructions Additional Information PC 3. Respond to the prompt. Mode of Operation 3 The system mode—Key, Behind Switch, or...

Page 213 - Summary: Mode of Operation; Procedure: Mode of Operation

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-11 Basic System Operating Conditions 3 ■ Queued Call Consoles (QCCs) and associated features ■ Direct Inward Dialing (DID) Trunks ■ System Access buttons ■ Dial Plan Routing (PRI...

Page 214 - Automatic Maintenance Busy

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-12 Basic System Operating Conditions 3 Console Display/Instructions Additional Information PC 2. Select Mode. 3. Select the mode. 4. Save your entry. Select Enter. The session is...

Page 215 - Summary: Automatic Maintenance Busy

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-13 Basic System Operating Conditions 3 Summary: Automatic Maintenance Busy 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form 1, System Planning ...

Page 216 - and your system

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-14 Basic System Operating Conditions 3 Console Display/Instructions Additional Information PC 2. Select Automatic Maintenance Busy. 3. Enable or disable Automatic Maintenance Bus...

Page 217 - Set System Date; Communications Systems, SMDR reports; Summary: Set System Date; System Manager

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-15 Basic System Operating Conditions 3 Set System Date 3 The System Date feature allows you to set the month, day, and year that appear on MLX display telephones and on Station M...

Page 218 - Procedure: Set System Date

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-16 Basic System Operating Conditions 3 Procedure: Set System Date 3 Console Display/Instructions Additional Information PC 1. Select the System menu. 2. Select Date. 3. Erase the...

Page 219 - Set System Time

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-17 Basic System Operating Conditions 3 Set System Time 3 NOTES: ■ The System Time feature allows you to set the time that appears on MLX, ETR, and MLS display telephones and on S...

Page 220 - Procedure: Set System Time

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-18 Basic System Operating Conditions 3 Procedure: Set System Time 3 Console Display/Instructions Additional Information PC 1. Select the System menu. 2. Select Time. 3. Erase the...

Page 221 - System Renumbering

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-19 System Renumbering 3 Console Display/Instructions Additional Information PC 6. Return to the System Programming menu. Select Exit. System Renumbering 3 The procedures in this ...

Page 222 - Refer to the; Network Reference; for information on private networking and; from or to are not sequential; show the factory settings in the gray; Pools

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-20 System Renumbering 3 NOTE: Refer to the Network Reference for information on private networking and non-local dial plan numbering. Use the single renumbering procedure wheneve...

Page 224 - Select System Numbering Plan

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-22 System Renumbering 3 Select System Numbering Plan 3 ! WARNING: To avoid possible loss of system programming information, renumber the system before you program the rest of the...

Page 225 - Summary: Select System Numbering Plan; Procedure: Select System Numbering Plan

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-23 System Renumbering 3 ! CAUTION: Select Exit on the console, or on the PC, when you have finished selecting the numbering plan. If you press Home, extensions may remain in the ...

Page 226 - ‘‘Single Renumbering

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-24 System Renumbering 3 Console Display/Instructions Additional Information PC 2. Select Default Numbering. 3. Select the appropriate system numbering plan. 4. Observe the Initia...

Page 227 - Single Renumbering; Summary: Single Renumbering

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-25 System Renumbering 3 Single Renumbering 3 Use this procedure to assign a specified extension number to a telephone, accessory, line, pool (Hybrid/PBX only), calling group, pag...

Page 228 - Procedure: Single Renumbering

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-26 System Renumbering 3 Procedure: Single Renumbering 3 Console Display/Instructions Additional Information PC 1. Select the System Renumbering menu. 2. Select Single renumbering...

Page 229 - xxxx

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-27 System Renumbering 3 Console Display/Instructions Additional Information PC 4. Select an item for renumbering. Press the button or function key next to your selection. Ã 5. En...

Page 230 - Block Renumbering; Summary: Block Renumbering

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-28 System Renumbering 3 Block Renumbering 3 Use this procedure to assign extension numbers to a group of extensions, accessories, or lines. Both the original numbers and the numb...

Page 231 - Procedure: Block Renumbering

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-29 System Renumbering 3 Procedure: Block Renumbering 3 Console Display/Instructions Additional Information PC 1. Select the System Renumber menu. 2. Select Block renumbering . 3....

Page 233 - Non-Local Dial Plan Extension Ranges; This topic describes the following procedures:; for

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-31 System Renumbering 3 Non-Local Dial Plan Extension Ranges 3 In Release 6.0 and later systems (Hybrid/PBX mode only), the system manager can enter ranges of extensions for non-...

Page 234 - ‘‘Uniform Dial Plan Routing’’ on page 3-579; Specifying New Extension Ranges

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-32 System Renumbering 3 the PSTN, if necessary. For additional information about UDP routing, see ‘‘Uniform Dial Plan Routing’’ on page 3-579 . ! WARNING: Use extreme caution whe...

Page 235 - ‘‘Uniform Dial Plan; Summary: Specifying New Extension Ranges

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-33 System Renumbering 3 System which have numbers in the DID range that terminate on a DEFINITY System. For details about UDP routing, see ‘‘Uniform Dial Plan Routing’’ on page 3...

Page 236 - Procedure: Specifying New Extension Ranges

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-34 System Renumbering 3 user can enter to reach an extension in the range (1–11) → Enter → Dial no. of pattern for extension range → Enter → Exit → Exit PC Procedure → → Type no....

Page 237 - does not save information until Step 10 of this procedure.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-35 System Renumbering 3 Console Display/Instructions Additional Information PC 4. Go to the next step. Select Enter. ! CAUTION: Pressing Enter does not save information until Ste...

Page 238 - Deleting Extension Ranges

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-36 System Renumbering 3 Console Display/Instructions Additional Information PC 9. Choose a pattern number to specify routes for call delivery ( nn = 1 – 20 ). 10. Save your entry...

Page 239 - Procedure: Deleting Extension Ranges

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-37 System Renumbering 3 Procedure: Deleting Extension Ranges 3 Console Display/Instructions Additional Information PC 1. Select the System Renumber menu. 2. Select Nonlocal UDP r...

Page 240 - Return to the System Programming menu.; Direct Station Selector (DSS) Page Buttons; on the PC, when you have finished this

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-38 System Renumbering 3 Console Display/Instructions Additional Information PC 5. The last extension number in the range is displayed. Delete the range. 6. Return to the System P...

Page 244 - System Operator Positions; Maximum Number of Operator Positions; QCC

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-42 System Operator Positions 3 System Operator Positions 3 A system operator position, for a Queued Call Console (QCC) operator or a Direct-Line Console (DLC) operator, should be...

Page 245 - Primary Operator Positions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-43 System Operator Positions 3 NOTE: When you change an extension to an operator position, or vice versa, the system returns the port (extension jack) type of that extension to t...

Page 246 - Summary: QCC Operator Positions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-44 System Operator Positions 3 Summary: QCC Operator Positions 3 Programmable by System Manager Mode All Idle Condition System idle Planning Form 2a, System Numbering: Extension ...

Page 247 - Queued

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-45 System Operator Positions 3 Console Display/Instructions Additional Information PC 3. Select Queued Call (QCC). 4. Specify the QCC extension as a QCC position. 5. Assign or re...

Page 248 - DLC Operator Positions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-46 System Operator Positions 3 DLC Operator Positions 3 DLC operator positions can be assigned to the first and fifth extension jacks on the first modules with either digital or ...

Page 251 - Lines and Trunks; ‘‘DS1 Facilities

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-49 Lines and Trunks 3 Lines and Trunks 3 The procedures in this section are used to assign optional features to individual lines and trunks. The following optional features can b...

Page 252 - Type of Trunk; LinesTrunks

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-50 Lines and Trunks 3 Type of Trunk 3 Use this procedure to specify the type of trunk, loop-start (LS) or ground-start (GS), for each outside trunk connected to one of the follow...

Page 253 - Procedure: Type of Trunk; Lines

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-51 Lines and Trunks 3 Procedure: Type of Trunk 3 Console Display/Instructions Additional Information PC 1. Select the Lines and Trunks menu. 2. Select Loop-Start/Ground-Start/DS1...

Page 257 - Single-Line Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-55 Lines and Trunks 3 l Single-Line Procedure 3 Console/Display Instructions Additional Information PC 1. Specify entry mode. Select Entry Mode. 2. Enter the number of the line/t...

Page 258 - Rotary Trunk Digit Transfer

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-56 Lines and Trunks 3 Console/Display Instructions Additional Information PC 2. Specify touch-tone or rotary signaling for each block. Toggle the green LED on or off as required:...

Page 259 - Procedure: Rotary Trunk Digit Transfer; Delay

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-57 Lines and Trunks 3 Procedure: Rotary Trunk Digit Transfer 3 Console Display/Instructions Additional Information PC 1. Select the Options menu. 2. Go to the second screen of th...

Page 260 - Ringing Frequency

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-58 Lines and Trunks 3 Console/Display Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Return to the System Programming menu. Select Exit. Ringing Freq...

Page 261 - Procedure: Ringing Frequency; Dial or type

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-59 Lines and Trunks 3 Procedure: Ringing Frequency 3 Console Display/Instructions Additional Information PC 1. Select the Options menu. 2. Go to the second screen of the Options ...

Page 262 - Second Dial Tone Timer; Summary: Second Dial Tone Timer

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-60 Lines and Trunks 3 Console Display/Instructions Additional Information PC 5. Specify 20 Hz or 25 Hz. 6. Save your entry. Select Enter. 7. Return to the System Programming menu...

Page 263 - Type second dial tone; Procedure: Second Dial Tone Timer

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-61 Lines and Trunks 3 PC Procedure → → → 7% + I → Type second dial tone timer value (0–5000 ms, in increments of 200 ms) → → Procedure: Second Dial Tone Timer 3 Console Display/I...

Page 265 - Disconnect Signaling Reliability; Reliable. Signal sent within a short time.; ‘‘Hold Disconnect Interval’’; ‘‘Hold Disconnect Interval’’ on

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-63 Lines and Trunks 3 Disconnect Signaling Reliability 3 Use this procedure to classify the disconnect signal sent by the central office on loop-start trunks as one of the follow...

Page 266 - Summary: Disconnect Signaling Reliability

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-64 Lines and Trunks 3 Summary: Disconnect Signaling Reliability 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form 2c, System Numbering: Line/Tru...

Page 267 - Toll Type

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-65 Lines and Trunks 3 Console Display/Instructions Additional Information PC 3. Select Loop-Start Disconnect. 4. Specify the disconnect signal as reliable or unreliable. 5. Save ...

Page 270 - Block Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-68 Lines and Trunks 3 Console/Display Instructions Additional Information PC 3. Assign or remove the toll prefix requirement from the line/trunk. Select Enter or Delete. You may ...

Page 271 - Hold Disconnect Interval; See ‘‘Disconnect Signaling Reliability’’ on page; Summary: Hold Disconnect Interval

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-69 Lines and Trunks 3 Hold Disconnect Interval 3 Use this procedure to specify the number of milliseconds before a loop-start line/trunk is released when a caller on hold hangs u...

Page 272 - Procedure: Hold Disconnect Interval

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-70 Lines and Trunks 3 To program a block of lines/trunks: LinesTrunks → More → HoldDiscnct → Select block of lines/trunks → Toggle LED on/off → Enter → Exit → Exit PC Procedure T...

Page 274 - Principal User for Personal Line

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-72 Lines and Trunks 3 u Block Procedure 3 Console/Display Instructions Additional Information PC 1. Specify the block of 20 lines associated with 20 buttons on the system program...

Page 275 - Summary: Principal User for Personal Line

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-73 Lines and Trunks 3 Summary: Principal User for Personal Line 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form 4b, Analog Multiline Telephone...

Page 276 - Principal

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-74 Lines and Trunks 3 Console Display/Instructions Additional Information PC 2. Go to the second screen of the Lines and Trunks menu. 3. Select Principal User. 4. Enter the line ...

Page 277 - QCC Queue Priority Level

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-75 Lines and Trunks 3 Console Display/Instructions Additional Information PC 7. Assign or remove the extension as principal user. Select Enter or Delete. 8. Continue to assign a ...

Page 278 - Console Procedure; Procedure: QCC Queue Priority Level

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-76 Lines and Trunks 3 Console Procedure To program a single line/trunk: LinesTrunks → More → QCC Prior → Dial priority level (1–7) → Enter → Select entry mode → Dial trunk no. → ...

Page 281 - QCC Operator to Receive Calls; ‘‘Remote Access Features’’ on page 3-517; Summary: QCC Operator to Receive Calls

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-79 Lines and Trunks 3 Console Display/Instructions Additional Information PC 2. Assign the queue priority specified. Toggle the green LED on or off as required: On = to assign th...

Page 282 - Procedure: QCC Operator to Receive Calls

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-80 Lines and Trunks 3 Valid Entries Extension number of first or fifth extension jack Inspect Yes Copy Option No Console Procedure To program a single line/trunk: LinesTrunks → M...

Page 285 - Loop-Start Identification Delay

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-83 Lines and Trunks 3 u Block Procedure 3 1. Specify the block of 20 lines associated with the 20 line buttons on the system programming console. Select: Lines 01–20 Lines 21–40 ...

Page 286 - Procedure: Loop-Start Identification Delay

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-84 Lines and Trunks 3 Summary: Loop-Start Identification Delay 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form 2c, System Numbering: Line/Trun...

Page 287 - Go to the second screen of the Lines and Trunks menu.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-85 Lines and Trunks 3 Console/Display Instructions Additional Information PC 2. Go to the second screen of the Lines and Trunks menu. 3. Select Loop-Start Identification Delay. 4...

Page 289 - Clock Synchronization; for more information about the appropriate setting. If

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-87 Lines and Trunks 3 u Block Procedure 3 Console/Display Instructions Additional Information PC 1. Specify the block of 20 lines associated with the 20 line buttons on the syste...

Page 290 - Summary: Clock Synchronization

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-88 Lines and Trunks 3 Summary: Clock Synchronization 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form 3b, Incoming Trunks: DS1 Connectivity 100...

Page 291 - Procedure: Clock Synchronization

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-89 Lines and Trunks 3 Procedure: Clock Synchronization 3 Console Display/Instructions Additional Information PC 1. Select the Lines and Trunks menu. 2. Go to the second screen of...

Page 295 - Trunks to Pools Assignment

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-93 Lines and Trunks 3 Console/Display Instructions Additional Information PC 19. Specify whether the clock is to be synchronized to an outside endpoint (loop) or is to be free ru...

Page 296 - and

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-94 Lines and Trunks 3 In Release 6.0 and later systems (Hybrid/PBX mode only), when dialing 10*** and 101**** equal access (Interexchange Carrier or IXC) calls via a private netw...

Page 297 - Summary: Trunks to Pools Assignment

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-95 Lines and Trunks 3 Summary: Trunks to Pools Assignment 3 Programmable by System Manager Mode Hybrid/PBX Idle Condition Trunk idle Planning Form 2c, System Numbering: Line/Trun...

Page 298 - Procedure: Trunks to Pools Assignment

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-96 Lines and Trunks 3 Procedure: Trunks to Pools Assignment 3 Console Display/Instructions Additional Information PC 1. Select the Lines and Trunks menu. 2. Select Pools. 3. Ente...

Page 300 - Assign the appropriate lines/trunks to the pool.; Copy Options for Lines/Trunks

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-98 Lines and Trunks 3 Console Display/Instructions Additional Information PC 2. Assign the appropriate lines/trunks to the pool. Toggle the red LED on or off as required: On = tr...

Page 302 - Procedure: Copy Options for Lines and Trunks

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-100 Lines and Trunks 3 Procedure: Copy Options for Lines and Trunks 3 Console Display/Instructions Additional Information PC 1. Select the Lines and Trunks menu. 2. Select Copy. ...

Page 303 - Single-Trunk Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-101 Lines and Trunks 3 l Single-Trunk Procedure 3 Console/Display Instructions Additional Information PC 1. Enter the trunk number to copy from. 2. Save your entry. Select Enter....

Page 305 - Uniform Dial Plan Facilities; Switch Identifiers

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-103 Uniform Dial Plan Facilities 3 Console/Display Instructions Additional Information PC 5. Enter the last trunk number in the block to copy to. 6. Save your entry. Select Enter...

Page 307 - Summary: Switch Identifiers

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-105 Uniform Dial Plan Facilities 3 Summary: Switch Identifiers 3 Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form 2c, System Numbering: Li...

Page 308 - Procedure: Switch Identifiers

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-106 Uniform Dial Plan Facilities 3 Procedure: Switch Identifiers 3 Console Display/Instructions Additional Information PC 1. Select the Lines and Trunks menu. 2. Go to the second...

Page 311 - DS1 Facilities; Type of DS1 Facility

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-109 DS1 Facilities 3 Console Display/Instructions Additional Information PC 7. Assign or remove the switch identifier. Select Enter or Delete. You may continue to assign or remov...

Page 313 - ‘‘PRI Facilities’’ on page 3-184; Summary: Type of DS1 Facility

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-111 DS1 Facilities 3 NOTE: Touch-Tone Receivers are required on the far-end switch when the setting is Touch-Tone. Table 3-2 on page 3-114 shows the factory setting for each S56 ...

Page 316 - Procedure: Type of DS1 Facility

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-114 DS1 Facilities 3 Table 3-2. Switched 56 Data Signaling Options Procedure: Type of DS1 Facility 3 Console Display/Instructions Additional Information PC 1. Select the Lines an...

Page 318 - ‘‘Frame Format’’

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-116 DS1 Facilities 3 Console Display/Instructions Additional Information PC 7. Save your entry. Select Enter. If you selected PRI, you have finished this procedure. Go to ‘‘Frame...

Page 321 - All Tie-Trunk Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-119 DS1 Facilities 3 Console Display/Instructions Additional Information PC 6. Save your entry. Select Enter. 7. Return to the System Programming menu. Select Exit four times. ✚ ...

Page 322 - Direction Procedure; Dial Mode Procedure.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-120 DS1 Facilities 3 Console Display/Instructions Additional Information PC 2. Assign or remove the channel. Select Enter or Delete. If you select Enter , continue with Step 3. I...

Page 323 - Trunk Seizure Type Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-121 DS1 Facilities 3 Console/Display Instructions Additional Information PC 2. Continue to assign direction to the next channel or go to Step 3. Select Next. Return to Step 1. Th...

Page 324 - Answer Supervision Timing Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-122 DS1 Facilities 3 Console Display/Instructions Additional Information PC 4. Return to the System Programming menu. Select Exit four times. Answer Supervision Timing Procedur...

Page 325 - Disconnect Timing Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-123 DS1 Facilities 3 ✱ Disconnect Timing Procedure 3 Console/Display Instructions Additional Information PC 1. Erase the current disconnect time ( nnnn ). 2. Enter the new discon...

Page 326 - All S56 Data Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-124 DS1 Facilities 3 Console/Display Instructions Additional Information PC 2. Continue to assign Dial Mode type to the next channel or go to Step 3. Select Next. Return to Step ...

Page 329 - Dial Mode Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-127 DS1 Facilities 3 Console/Display Instructions Additional Information PC 3. Save your entry. Select Enter. 4. Return to the System Programming menu. Select Exit four times. ...

Page 330 - Procedure: Switched 56 Data Dial Plan Routing

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-128 DS1 Facilities 3 Valid Entries D4, ESF Inspect No Copy Option No Console Procedure To specify Expected Digits: LinesTrunks → More → T1 Data NW → S56 Dial Plan Routing → Expec...

Page 332 - Expected Digits Procedure; Add Digits Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-130 DS1 Facilities 3 ▲ Expected Digits Procedure 3 Console Display/Instructions Additional Information PC 1. Erase the current number of expected digits ( n ). 2. Enter the new n...

Page 333 - Delete Digits Procedure; Frame Format

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-131 DS1 Facilities 3 Delete Digits Procedure 3 Console Display/Instructions Additional Information PC 1. Erase the current number of digits to delete ( n ). 2. Enter the new nu...

Page 334 - Procedure: Frame Format

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-132 DS1 Facilities 3 Inspect No Copy Option No Console Procedure LinesTrunks → LS/GS/DS1 → Dial slot no. (1–17) → Enter → FrameFormat → Select format type → Enter → Exit → Exit P...

Page 335 - ‘‘Zero Code Suppression; Zero Code Suppression

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-133 DS1 Facilities 3 Console Display/Instructions Additional Information PC 5. Select FrameFormat. 6. Select a format type. 7. Save your entry. Select Enter. 8. Return to the Sys...

Page 336 - Summary: Zero Code Suppression

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-134 DS1 Facilities 3 Summary: Zero Code Suppression 3 Programmable by System Manager Mode All Idle Condition 100D module idle Planning Form 3b, Incoming Trunks: DS1 Connectivity ...

Page 338 - Signaling Mode

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-136 DS1 Facilities 3 Signaling Mode 3 Use this procedure to specify the signaling for the 100D module as robbed-bit or common-channel signaling. NOTE: This procedure is needed on...

Page 340 - Line Compensation

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-138 DS1 Facilities 3 Console Display/Instructions Additional Information PC 7. Save your entry. Select Enter. 8. Return to the System Programming menu. Select Exit twice. Line Co...

Page 341 - Procedure: Line Compensation

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-139 DS1 Facilities 3 Procedure: Line Compensation 3 Console Display/Instructions Additional Information PC 1. Select the Lines and Trunks menu. 2. Select Loop-Start/Ground-Start/...

Page 342 - Channel Service Unit

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-140 DS1 Facilities 3 Console Display/Instructions Additional Information PC 5. Select Line Compensation. 6. Erase the current line compensation value ( n ). 7. Enter a value for ...

Page 343 - Summary: Channel Service Unit

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-141 DS1 Facilities 3 Summary: Channel Service Unit 3 Programmable by System Manager Mode All Idle Condition 100D module idle Planning Form 3b, Incoming Trunks: DS1 Connectivity (...

Page 345 - Tie Trunks; Direction

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-143 Tie Trunks 3 Console Display/Instructions Additional Information PC 6. Select the type of channel unit. 7. Save your entry. Select Enter. 8. Return to the System Programming ...

Page 348 - Tie Trunk Seizure Type

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-146 Tie Trunks 3 Console/Display Instructions Additional Information PC 8. Save your entry. Select Enter. 9. Return to the System Programming menu. Select Exit twice. Tie Trunk S...

Page 349 - Procedure: Tie Trunk Seizure Type

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-147 Tie Trunks 3 Valid Entries Wink, Delay, Immediate, Automatic Inspect No Copy Option Yes Console Procedure LinesTrunks → TIE Lines → Intype or Outtype → Dial trunk no. → Enter...

Page 351 - ‘‘Uniform

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-149 Tie Trunks 3 E&M Signal 3 Use this procedure to specify the type of tie trunk signal, as follows: ■ E&M Mode: — 1S, Type 1 Standard. Tie trunks that are connected thr...

Page 353 - Dial Mode

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-151 Tie Trunks 3 Console Display/Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Specify the type of signaling for the trunk. 7. Continue to assign E&...

Page 355 - TIE; Inmode

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-153 Tie Trunks 3 Console Display/Instructions Additional Information PC 2. Select TIE Lines. 3. Select Inmode signaling or Outmode signaling. 4. Specify the line or lines. l Sing...

Page 357 - Tie Trunk Dial Tone

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-155 Tie Trunks 3 Tie Trunk Dial Tone 3 Use this procedure to specify whether the system provides dial tone for people calling in on a tie trunk. The settings are remote (system p...

Page 358 - Procedure: Tie Trunk Dial Tone

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-156 Tie Trunks 3 Procedure: Tie Trunk Dial Tone 3 Console/Display Instructions Additional Information PC 1. Select the Lines and Trunks menu. 2. Select TIE Lines. 3. Select Dial ...

Page 360 - Tie Trunk Answer Supervision Time

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-158 Tie Trunks 3 Console Display/Instructions Additional Information PC 2. Specify remote or local dial signaling for each block. Toggle the green LED on or off as required: On =...

Page 361 - Procedure: Tie Trunk Answer Supervision Time

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-159 Tie Trunks 3 Procedure: Tie Trunk Answer Supervision Time 3 Console/Display Instructions Additional Information PC 1. Select the Lines and Trunks menu. 2. Select TIE Lines. 3...

Page 363 - Disconnect Time

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-161 Tie Trunks 3 Disconnect Time 3 Use this procedure to specify the tie trunk disconnect time limit in milliseconds. Summary: Disconnect Time 3 Programmable by System Manager Mo...

Page 366 - DID Trunks; Block Assignment

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-164 DID Trunks 3 3Programming Procedures DID Trunks 3 This section covers programming DID trunks and includes procedures for the following: ■ Block Assignment ■ DID Trunk Type ■ ...

Page 367 - Procedure: Block Assignment

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-165 DID Trunks 3 Console Procedure To program a single-line/trunk: LinesTrunks → DID → Block → Dial trunk block no. (1 or 2) → Enter → Entry Mode → Type the line/trunk no. → Ente...

Page 370 - DID Trunk Type

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-168 DID Trunks 3 u Block Procedure 3 Console Display/Instructions Additional Information PC 1. Specify the DID trunks associated with 20 buttons on the system programming console...

Page 371 - Procedure: DID Trunk Type

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-169 DID Trunks 3 PC Procedure → → → Type trunk block no. → → % or → → → Procedure: DID Trunk Type 3 Console/Display Instructions Additional Information PC 1. Select the Lines and...

Page 372 - Immed

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-170 DID Trunks 3 Console/Display Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Specify immediate-start or wink-start. 7. Continue to specify trunk t...

Page 373 - Disconnect; Procedure: Disconnect Time

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-171 DID Trunks 3 Console Procedure LinesTrunks → DID → Disconnect → Dial trunk no. → Enter → Drop → Dial no. of ms (10 – 2,400) → Enter → Exit → Exit PC Procedure → → → Type trun...

Page 374 - nnn

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-172 DID Trunks 3 Console/Display Instructions Additional Information PC 4. Enter the DID trunk. 5. Save your entry. Select Enter. 6. Erase the current disconnect time ( nnn ). 7....

Page 375 - Expected Digits; Summary: Expected Digits

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-173 DID Trunks 3 Expected Digits 3 Use this procedure to tell the system how many digits are sent by the local telephone company. NOTE: In Release 6.0 and later systems, if the d...

Page 376 - Procedure: Expected Digits

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-174 DID Trunks 3 Procedure: Expected Digits 3 Console/Display Instructions Additional Information PC 1. Select the Lines and Trunks menu. 2. Select DID. 3. Select Expected Digits...

Page 377 - Delete Digits

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-175 DID Trunks 3 Console/Display Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Erase the current number of expected digits ( n ). 7. Enter the numbe...

Page 378 - Procedure: Delete Digits

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-176 DID Trunks 3 Factory Setting 0 digits Valid Entries 0 to 4 digits Inspect No Copy Option No Console Procedure LinesTrunks → DID → DeleteDigit → Dial trunk block no. (1 or 2) ...

Page 380 - Add Digits

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-178 DID Trunks 3 Add Digits 3 Use this procedure to specify the number of leading digits that must be added to the digits sent by the local telephone company. Use this procedure ...

Page 381 - Add

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-179 DID Trunks 3 Console/Display Instructions Additional Information PC 2. Select DID. 3. Select Add Digits. 4. Enter the trunk block ( n = 1 or 2 ). 5. Save your entry. Select E...

Page 384 - Invalid Destination; ‘‘QCC Operator to Receive Call Types’’ on page 3-385; Summary: Invalid Destination

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-182 DID Trunks 3 Console/Display Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Specify Rotary or Touch Tone. 7. Continue to specify type for the oth...

Page 385 - Procedure: Invalid Destination

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-183 DID Trunks 3 Inspect No Copy Option No Console Procedure LinesTrunks → DID → InvalDstn → Send to Backup Extension or Return Fast Busy → Enter → Exit → Exit PC Procedure → → →...

Page 386 - PRI Facilities

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-184 PRI Facilities 3 Console Display/Instructions Additional Information PC 4. Specify how to handle calls directed to an invalid destination. 5. Save your entry. Select Enter. 6...

Page 387 - ‘‘DS1 Facilities’’ on; Switch Type

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-185 PRI Facilities 3 ■ Network Selection Tables ■ Special Services Tables ■ Call-by-Call Service Table NOTES: If you are adding PRI facilities to an existing system, certain valu...

Page 388 - ‘‘Incoming Routing’’ on page 3-207; Not required; Planning Form

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-186 PRI Facilities 3 In Release 6.0 and later systems, two additional switch types allow you to specify additional switch options in order to set up a PRI tandem trunk that conne...

Page 389 - Procedure: Switch Type

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-187 PRI Facilities 3 Valid Entries Not applicable Inspect Yes Copy Option No Console Procedure LinesTrunks → PRI → SwitchType → Dial slot no. (1–17) → Enter → Specify switch type...

Page 390 - ss; Telephone Number

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-188 PRI Facilities 3 Console Display/Instructions Additional Information PC 4. Enter the slot number in the control unit ( ss = 1 to 17 ). 5. Save your entry. Select Enter. 6. Sp...

Page 391 - Summary: Telephone Number

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-189 PRI Facilities 3 Summary: Telephone Number 3 Programmable by System Manager Mode Hybrid/PBX, Key Idle Condition Not required Planning Form 3b, Incoming Trunks: DS1 Connectivi...

Page 392 - Telephone

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-190 PRI Facilities 3 Console Display/Instructions Additional Information PC 3. Select Telephone Number. 4. Enter the line number. 5. Save your entry. Select Enter. 6. Erase the c...

Page 396 - Channels

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-194 PRI Facilities 3 Console Display/Instructions Additional Information PC 4. Select B Channels . 5. Enter the B-channel group number ( nn = 1 to 80 ). 6. Save your entry. Selec...

Page 399 - Network Service; Miscellaneous Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-197 PRI Facilities 3 u Block Procedure 3 Console Display/Instructions Additional Information PC 1. Specify the block of 20 lines associated with 20 buttons on the system programm...

Page 400 - Summary: Network Service

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-198 PRI Facilities 3 Summary: Network Service 3 Programmable by System Manager Mode Hybrid/PBX, Key Idle Condition Not required Planning Form 3b, Incoming Trunks: DS1 Connectivit...

Page 401 - Network

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-199 PRI Facilities 3 Console Display/Instructions Additional Information PC 2. Select PRI. 3. Select B-Channel Groups. 4. Select Network Service. 5. Enter the B-channel group num...

Page 403 - ESS Local Procedure; MCI Toll Procedure; INWATS

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-201 PRI Facilities 3 u 5ESS Local Procedure 3 Console Display/Instructions Additional Information PC 1. Specify a 5ESS local service. 2. Save your entry. Select Enter. 3. Repeat ...

Page 404 - Other; CallByCall

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-202 PRI Facilities 3 Console Display/Instructions Additional Information PC 4. Return to the System Programming menu. Select Exit four times. ▲ Miscellaneous Procedure 3 Console ...

Page 405 - DMS-100 Local Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-203 PRI Facilities 3 ✱ DMS-100 Local Procedure 3 Console Display/Instructions Additional Information PC 1. Specify a DMS-100 local service. 2. Continue to specify DMS-100 local s...

Page 406 - Copy Telephone Number to Send; ‘‘Switch Type’’; Summary: Copy Telephone Number to Send

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-204 PRI Facilities 3 Copy Telephone Number to Send 3 Use this procedure to indicate whether or not the telephone number to send to the network (for calls going out over ISDN line...

Page 407 - Procedure: Copy Telephone Number to Send

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-205 PRI Facilities 3 Procedure: Copy Telephone Number to Send 3 Console Display/Instructions Additional Information PC 1. Select the Lines and Trunks menu. 2. Select PRI. 3. Sele...

Page 409 - Incoming Routing; ‘‘Switch Type’’ on; Summary: Incoming Routing

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-207 PRI Facilities 3 Incoming Routing 3 Use this procedure to specify whether incoming routing is either by line appearance or according to dial plan. Dial Plan Routing is availa...

Page 410 - Procedure: Incoming Routing

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-208 PRI Facilities 3 Procedure: Incoming Routing 3 Console Display/Instructions Additional Information PC 1. Select the Lines and Trunks menu. 2. Select PRI. 3. Select B-Channel ...

Page 412 - Telephone Number to Send

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-210 PRI Facilities 3 Telephone Number to Send 3 Use this procedure to assign the telephone number to send to the network when outgoing calls are made on an ISDN line. If the pers...

Page 413 - Procedure: Telephone Number to Send

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-211 PRI Facilities 3 PC Procedure → → → Specify type of no. → → 7 + I → Type base no. → → 7 + I → Type telephone no. (up to 12 digits; 0–9) → → → Procedure: Telephone Number to S...

Page 414 - Base Number with Extension Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-212 PRI Facilities 3 Console Display/Instructions Additional Information PC 4. Specify the type of number to send. l Base Number with Extension Procedure 3 Console Display/Instru...

Page 415 - Line Telephone Number Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-213 PRI Facilities 3 u Line Telephone Number Procedure 3 Console Display/Instructions Additional Information PC 1. Enter the line number ( nnn ). 2. Save your entry. Select Enter...

Page 416 - Test Telephone Number

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-214 PRI Facilities 3 Test Telephone Number 3 Use this procedure to assign a test line or trunk telephone number for each 100D module installed in the control unit. The number ass...

Page 417 - Test

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-215 PRI Facilities 3 Console Display/Instructions Additional Information PC 2. Select PRI. 3. Select Test Telephone Number. 4. Enter the slot number in the control unit that cont...

Page 418 - Timers and Counters

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-216 PRI Facilities 3 Console Display/Instructions Additional Information PC 7. Enter a telephone number of up to 12 digits to be assigned as the test number to the 100D module ( ...

Page 419 - Summary: Timers and Counters

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-217 PRI Facilities 3 ■ K Counter. Counts the number of layer three unacknowledged messages sent from the system to the network on a D-channel. ■ T303 Timer. Times the delay in ne...

Page 420 - Procedure: Timers and Counters

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-218 PRI Facilities 3 PC Procedure → → → → Type slot no. (1–17) → → Select timer/counter → 7 + % I → Type no. of ms/octets/and so on → → → → → Procedure: Timers and Counters 3 Con...

Page 423 - Terminal Equipment Identifier

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-221 PRI Facilities 3 Terminal Equipment Identifier 3 Use this procedure to assign the link layer address of a piece of equipment connected to each D-channel. Normally, only one p...

Page 425 - Dial Plan Routing

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-223 PRI Facilities 3 Console Display/Instructions Additional Information PC 7. Erase the current identification number ( nn ). 8. Enter the new identification number ( n = 0 to 6...

Page 426 - Summary: Dial Plan Routing

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-224 PRI Facilities 3 In Release 4.2 and later, you can specify the following additional services: ■ MCI Toll Services available for a DMS-250 or DEX600E switch type: — MCI PRISM ...

Page 428 - To specify Total Digits:; Procedure: Dial Plan Routing

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-226 PRI Facilities 3 To specify Total Digits: → → → → Type entry no. → → 7 + I → Type digits (1–14) → → → → To specify Delete Digits: → → → Type entry no. → → 7 + I → Type delete...

Page 431 - Local Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-229 PRI Facilities 3 ✖ Local Procedure 3 Console Display/Instructions Additional Information PC 1. Select a service for the B-channel group. 2. Continue to assign the service to ...

Page 433 - nnnnn

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-231 PRI Facilities 3 Console Display/Instructions Additional Information PC 4. Erase the current network service ( nnnnn ). 5. Enter the 5-digit code that corresponds to the serv...

Page 435 - Patterns Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-233 PRI Facilities 3 Patterns Procedure 3 Console Display/Instructions Additional Information PC 1. Enter the entry number ( nn = 0 to 15 ). 2. Save your entry. Select Enter. 3...

Page 436 - Total Digits Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-234 PRI Facilities 3 v Total Digits Procedure 3 Console Display/Instructions Additional Information PC 1. Enter the entry number ( nn = 0 to 15 ). 2. Save your entry. Select Ente...

Page 439 - Outgoing Tables

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-237 PRI Facilities 3 Outgoing Tables 3 PRI provides tables that work in conjunction with personal lines, pools, and ARS tables to route calls. The following tables specify servic...

Page 440 - Summary: Network Selection Tables

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-238 PRI Facilities 3 NOTES: ■ U.S. customers rarely need to program additional Network Selection tables because long-distance carrier codes match 10*** or 101**** . ■ In Release ...

Page 441 - Procedure: Network Selection Tables

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-239 PRI Facilities 3 Procedure: Network Selection Tables 3 Console Display/Instructions Additional Information PC 1. Select the Lines and Trunks menu. 2. Select PRI. 3. Select Ou...

Page 443 - Special Services Tables

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-241 PRI Facilities 3 Special Services Tables 3 Eight tables provide for international calling and for operator-assisted calls. Default tables include the special prefixes 0 and 0...

Page 444 - Procedure: Special Services Tables

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-242 PRI Facilities 3 PC Procedure To specify Pattern: → → → → → Type entry no. → → 7 + I → Type pattern → → → → → To specify Operator: → → → → → Type entry no .→ → Select type of...

Page 447 - Pattern Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-245 PRI Facilities 3 Console Display/Instructions Additional Information PC 5. Select an option. l Pattern Procedure 3 Console Display/Instructions Additional Information PC 1. E...

Page 448 - Operator Procedure; Local

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-246 PRI Facilities 3 Console Display/Instructions Additional Information PC 4. Enter the pattern to be matched. Dial or type [nnnn]. Ã 5. Continue to assign the pattern to anothe...

Page 449 - Type Of Number Procedure; National

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-247 PRI Facilities 3 Console Display/Instructions Additional Information PC 4. Continue to assign the operator type to another table or go to Step 5. Select Next. Return to Step ...

Page 450 - Next

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-248 PRI Facilities 3 Console Display/Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Return to the System Programming menu. Select Exit four times. ▲ ...

Page 453 - To specify Network Service:

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-251 PRI Facilities 3 To specify Voice/Data: → → → → → Type list no. (0–9) → → Select voice, data, or both → → → → → To specify Network Service: → → → → → Type list no. ( 0 – 9 ) ...

Page 454 - Outgoing; Patterns

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-252 PRI Facilities 3 Console Display/Instructions Additional Information PC 3. Select Outgoing Tables. 4. Select Call-by-Call Service. 5. Select an option. PRI Lines: Make a sele...

Page 456 - Voice/Data Procedure; Voice; Data

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-254 PRI Facilities 3 u Voice/Data Procedure 3 Console Display/Instructions Additional Information PC 1. Enter the list number ( n = 0 to 9 ). 2. Save your entry. Select Enter. 3....

Page 457 - Network Service Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-255 PRI Facilities 3 n Network Service Procedure 3 Console Display/Instructions Additional Information PC 1. Enter the list number ( n = 0 to 9 ). 2. Save your entry. Select Ente...

Page 458 - OUTWATS

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-256 PRI Facilities 3 ✚ AT&T Toll Procedure 3 Console Display/Instructions Additional Information PC 1. Specify an AT&T Toll service. 2. Continue to specify AT&T Toll ...

Page 463 - BRI Facilities; Timers

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-261 BRI Facilities 3 BRI Facilities 3 The procedures in this section provide the steps for programming the following options for Basic Rate Interface (BRI) facilities connected t...

Page 466 - T203 Timer. Maximum time that the link layer can remain inactive.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-264 BRI Facilities 3 Console/Display Instructions Additional Information PC 9. Erase the current DN. 10. Enter the new DN. Dial or type [xxxxxxxxxx]. Ã 11. Save your entry. Selec...

Page 470 - Assign Trunks or Pools to Extensions; ‘‘Assign Intercom or

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-268 Extensions 3 3Programming Procedures Extensions 3 This section contains the following procedures: ■ Assigning outside lines or trunks to the buttons on a telephone (including...

Page 471 - Lines/trunks used for maintenance alarms

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-269 Extensions 3 Individual lines/trunks can be assigned to a maximum of 64 extensions. Individual pools can be assigned as a Pool button on a maximum of 64 extensions. The follo...

Page 472 - Summary: Assign Trunks or Pools to Extensions; All, but note differences in factory settings.; Idle Condition; Extension idle

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-270 Extensions 3 assigned, remove the lines used as placeholders on the buttons reserved for features. Summary: Assign Trunks or Pools to Extensions 3 Programmable by System Mana...

Page 473 - Procedure: Assign Trunks or Pools to Extensions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-271 Extensions 3 Valid Entries Extension numbers Inspect Yes Copy Option Yes Console Procedure To program a single line/trunk: Extensions → Lines/Trunks → Dial ext. no. → Enter →...

Page 476 - Assign or remove the line/trunk to or from the line button.; Copy Line/Trunk Assignments; Station

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-274 Extensions 3 Console/Display Instructions Additional Information PC 2. Assign or remove the line/trunk to or from the line button. Toggle the green LEDs next to each line but...

Page 478 - Procedure: Copy Line and Trunk Assignments

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-276 Extensions 3 Procedure: Copy Line and Trunk Assignments 3 Console Display/Instructions Additional Information PC 5. Select the Extensions menu. 6. Select Line Copy. 7. Copy t...

Page 479 - Single Extension Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-277 Extensions 3 l Single Extension Procedure 3 Console Display/Instructions Additional Information PC 1. Specify the extension you want to copy from. 2. Save your entry. Select ...

Page 481 - Assign Intercom or System Access Buttons; See ‘‘Voice Announce’’ on page 3-403

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-279 Extensions 3 Console Display/Instructions Additional Information PC 6. Save your entry. Select Enter. 7. Return to the System Programming menu. Select Exit twice. Assign Inte...

Page 482 - All, but note differences in factory settings

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-280 Extensions 3 NOTE: When single-line sets are programmed with only one SA or ICOM button, the Transfer, Conference and Drop features are disabled. Other features that require ...

Page 483 - Factory Setting

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-281 Extensions 3 Factory Setting Key Mode. An Intercom Ring (ICOM Ring) button, an Intercom Voice (ICOM Voice) button, and the first eight lines connected to the system are assig...

Page 484 - Copy Option

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-282 Extensions 3 Copy Option Yes. (You can copy additional SA buttons to another extension, but you cannot overwrite SA buttons that are already assigned.) Console Procedure To p...

Page 485 - Program Extensions Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-283 Extensions 3 Console/Display Instructions Additional Information PC 3. Select an extension option. l Program Extensions Procedure 3 Although you can make selections from the ...

Page 486 - Programming Codes for Assigning Buttons

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-284 Extensions 3 Table 3-6. Programming Codes for Assigning Buttons Console Display/Instructions Additional Information PC 1. Specify an extension. To... On the console... On the...

Page 488 - Copy Extension Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-286 Extensions 3 Console/Display Instructions Additional Information PC 7. Assign a voice or ring attribute. To assign the voice attribute to the Ring button, select the same but...

Page 494 - Rotary Signaling on Tip/Ring Ports

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-292 Extensions 3 Console/Display Instructions Additional Information PC 4. Specify whether or not the extension is paired for the Voice Announce feature. Select Enter or Delete. ...

Page 495 - Procedure: Rotary Signaling on Tip/Ring Ports

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-293 Extensions 3 Procedure: Rotary Signaling on Tip/Ring Ports 3 Console Display/Instructions Additional Information PC 1. Select the Extensions menu. 2. Go to the first screen o...

Page 496 - not both simultaneously

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-294 Extensions 3 Tip/Ring Functionality on 412 LS-ID ETR and016 ETR Modules 3 Use this procedure to assign either T/R or ETR functionality to ports on the 412 LS-ID-ETR or 016 ET...

Page 499 - Auxiliary Equipment; Identify the extension jacks used for fax and CTI link.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-297 Auxiliary Equipment 3 Auxiliary Equipment 3 The procedures in this section describe the steps needed to perform the following: ■ Identify the line/trunk jacks used for Music-...

Page 501 - Auxiliary

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-299 Auxiliary Equipment 3 Procedure: Music-On-Hold 3 Console Display/Instructions Additional Information PC 1. Select the Auxiliary Equipment menu. 2. Select Music-On-Hold. 3. En...

Page 502 - Loudspeaker Paging

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-300 Auxiliary Equipment 3 Loudspeaker Paging 3 Use this procedure to identify the line/trunk jack reserved for connection of loudspeaker paging equipment. If you use equipment th...

Page 503 - Procedure: Loudspeaker Paging

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-301 Auxiliary Equipment 3 Procedure: Loudspeaker Paging 3 Console Display/Instructions Additional Information PC 1. Select the Auxiliary Equipment menu. 2. Select Loudspeaker Pag...

Page 504 - Fax Machines

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-302 Auxiliary Equipment 3 Fax Machines 3 Use this procedure to add a fax machine by assigning the extension jack used to connect the fax machine. To remove a fax machine and free...

Page 505 - Procedure: Fax Machines

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-303 Auxiliary Equipment 3 Console Procedure To program an extension for a fax machine: AuxEquip → Fax → Extension → Dial ext. no. → Enter → Exit To have a message waiting light f...

Page 508 - Maintenance Alarms

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-306 Auxiliary Equipment 3 Console Display/Instructions Additional Information PC 14. Erase the current number of seconds ( nn = 0 – 30 ). 15. Enter the number of seconds to wait ...

Page 509 - Procedure: Maintenance Alarms

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-307 Auxiliary Equipment 3 Copy Option No Console Procedure AuxEquip → MaintAlarms → Dial line/trunk no. → Enter → Exit → Exit PC Procedure → → Type line/trunk no. → → → Procedure...

Page 510 - ‘‘Optional Group Features’’ on

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-308 Auxiliary Equipment 3 Voice Messaging System and Automated Attendant 3 Use this procedure to specify the touch-tone duration and the interval between digits in codes sent bet...

Page 512 - Transfer

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-310 Auxiliary Equipment 3 Console Display/Instructions Additional Information PC 3. Select Transfer Return. 4. Erase the current interval setting ( x ). 5. Enter the number of ri...

Page 514 - Macintosh; Programming a CTI Link; Before programming a CTI link, refer to the; and the documentation provided with the telephony platform.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-312 Computer Telephony Integration (CTI) Link 3 Computer Telephony Integration (CTI) Link 3 Release 5.0 and later systems support the use of an MLX port as a Computer Telephony I...

Page 517 - ‘‘CTI Link Programming Errors’’

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-315 Computer Telephony Integration (CTI) Link 3 Procedure: CTI Link 3 Console Display/Instructions Additional Information PC 1. Select the Auxiliary Equipment menu. 2. Select CTI...

Page 518 - CTI Link Programming Errors

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-316 Computer Telephony Integration (CTI) Link 3 CTI Link Programming Errors 3 During the programming of the CTI link, entering an inappropriate extension number can give you an e...

Page 519 - Extension Selected Is System Programming Port

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-317 Computer Telephony Integration (CTI) Link 3 Extension Selected Is System Programming Port 3 This message appears if you have chosen an extension that has been programmed as a...

Page 520 - Port Reserved for Operator Positions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-318 Computer Telephony Integration (CTI) Link 3 Port Reserved for Operator Positions 3 This message appears when the port that you are programming as the CTI link is on the Opera...

Page 521 - Optional Extension Features; Extension Language

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-319 Optional Extension Features 3 Optional Extension Features 3 The summaries in this section detail the steps in programming the following optional features: ■ Extension Languag...

Page 522 - Procedure: Extension Language

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-320 Optional Extension Features 3 Factory Setting English Valid Entries English, French, Spanish Inspect No Copy Option No Console Procedure To program a single extension:More → ...

Page 523 - For a single extension, select

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-321 Optional Extension Features 3 Console Display/Instructions Additional Information PC 2. Select Language. 3. Select Extensions. 4. Select an option. System Programming: Make a...

Page 524 - Single-Extension Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-322 Optional Extension Features 3 l Single-Extension Procedure 3 Console Display/Instructions Additional Information PC 1. Enter the extension number. 2. Save your entry. Select ...

Page 529 - Calling Restrictions; ‘‘Security; Summary: Calling Restrictions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-327 Optional Extension Features 3 Calling Restrictions 3 Use this procedure to change individual extension calling restrictions to one of the following: ■ Unrestricted ■ Restrict...

Page 530 - Procedure: Calling Restrictions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-328 Optional Extension Features 3 Copy Option Yes Console Procedure Extensions → Restriction → Dial ext. no. → Enter → Select restriction (Unrestricted, Outward restricted, or To...

Page 531 - Copy Calling Restrictions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-329 Optional Extension Features 3 Console/Display Instructions Additional Information PC 4. Save your entry. Select Enter. If you get the Station Busy message, wait for an idle c...

Page 532 - Summary: Copy Calling Restrictions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-330 Optional Extension Features 3 busy extension becomes idle. The number of the busy extension is not shown. If a DSS is attached, the LED associated with the busy extension is ...

Page 533 - Procedure: Copy Calling Restrictions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-331 Optional Extension Features 3 To copy to a block of extensions: Extensions → RestrctCopy → Block → Dial copy from ext. no. → Enter → Dial first no. in copy to block → Enter →...

Page 536 - ARS Restriction Level for Extensions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-334 Optional Extension Features 3 Console/Display Instructions Additional Information PC 5. Enter the logical ID of the last extension in the block ( nnn = 1 to 144 ). 6. Save yo...

Page 539 - Forced Account Code Entry

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-337 Optional Extension Features 3 Console Display/Instructions Additional Information PC 7. Enter the restriction level ( n = 0 to 6 ). 8. Continue to assign restriction levels t...

Page 540 - Procedure: Forced Account Code Entry

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-338 Optional Extension Features 3 Data Form 1a, Modem Data WorkstationData Form 1b, ISDN Terminal Adapter Data Workstation Factory Setting Not assigned Valid Entries Assigned, no...

Page 541 - Microphone Operation

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-339 Optional Extension Features 3 Console Display/Instructions Additional Information PC 3. Specify the extension. 4. Assign or remove the forced account code entry from the exte...

Page 542 - Procedure: Microphone Operation

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-340 Optional Extension Features 3 Planning Form 4d, MLX Telephone5b, Direct-Line Console (DLC): Digital Factory Setting Enabled Valid Entries Enabled, Disabled Inspect Yes Copy O...

Page 543 - Microphone; Authorization Codes

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-341 Optional Extension Features 3 Console/Display Instructions Additional Information PC 3. Select Microphone Disable. 4. Specify the extension. 5. Assign or remove microphone op...

Page 544 - Summary: Authorization Codes

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-342 Optional Extension Features 3 NOTE: In Release 6.0 and later systems, a user can activate Call Forwarding and Remote Call Forwarding by entering his or her home extension aut...

Page 545 - Procedure: Authorization Codes

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-343 Optional Extension Features 3 Procedure: Authorization Codes 3 Console Display/Instructions Additional Information PC 1. Select the Extensions menu. 2. Go to the second scree...

Page 546 - Remote Call Forwarding

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-344 Optional Extension Features 3 Console Display/Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Erase the current authorization code ( xxxxxxxxxxx )...

Page 547 - See ‘‘Principal User for Personal; See; Summary: Remote Call Forwarding

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-345 Optional Extension Features 3 If an extension with Remote Call Forwarding has one or more personal lines assigned, that extension can be assigned as the principal user, and c...

Page 548 - Toggle letter; Procedure: Remote Call Forwarding

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-346 Optional Extension Features 3 PC Procedure → → → Toggle letter R on/off or type ext. no. → → → Procedure: Remote Call Forwarding 3 Console Display/Instructions Additional Inf...

Page 549 - Delayed Call Forwarding

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-347 Optional Extension Features 3 Console Display/Instructions Additional Information PC 4. Specify the extension. 5. Assign or remove remote call forwarding from the extension e...

Page 550 - Summary: Delayed Call Forwarding

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-348 Optional Extension Features 3 Summary: Delayed Call Forwarding 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form 4b, Analog Multiline Teleph...

Page 554 - Primary Cover Ring Delay

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-352 Optional Extension Features 3 Console Display/Instructions Additional Information PC 3. Select Trunk - to - Trunk Transfer. 4. Specify the extension. 5. Assign or remove trun...

Page 555 - Summary: Primary Cover Ring Delay

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-353 Optional Extension Features 3 ■ The delay, in addition to the Group Coverage Ring Delay, before sending calls to Group Coverage when the sender has Primary or Secondary Cover...

Page 556 - Cover

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-354 Optional Extension Features 3 Console Display/Instructions Additional Information PC 2. Go to the third screen of the Extensions menu. 3. Select Cover Delay. 4. Select Primar...

Page 557 - Secondary Cover Ring Delay

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-355 Optional Extension Features 3 Console Display/Instructions Additional Information PC 7. Erase the current number of rings ( xx ). 8. Enter the number of rings before the call...

Page 558 - Procedure: Secondary Cover Ring Delay

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-356 Optional Extension Features 3 Factory Setting 2 rings Valid Entries 1–6 rings Inspect No Copy Option No Console Procedure Extensions → More → More → Cover Delay → Secondary →...

Page 560 - Group Coverage Ring Delay

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-358 Optional Extension Features 3 Console Display/Instructions Additional Information PC 8. Enter the number of rings before the call goes to Secondary Coverage ( n = 1 to 6 ). D...

Page 561 - Procedure: Group Coverage Ring Delay

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-359 Optional Extension Features 3 Valid Entries 1–9 rings Inspect No Copy Option No Console Procedure Extensions → More → More → Cover Delay → Group → Dial sender’s extension → E...

Page 563 - HotLine

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-361 Optional Extension Features 3 HotLine 3 Use this procedure to enable or disable the HotLine feature on a single-line telephone set or device. Summary: HotLine 3 Programmable ...

Page 565 - Display Preference; Summary: Display Preference

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-363 Optional Extension Features 3 Display Preference 3 In Release 6.0 and later systems, use this procedure to specify display preferences for incoming inside calls or non-local ...

Page 567 - Service Observing

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-365 Optional Extension Features 3 Console Display/Instructions Additional Information PC 7. Save your entry. Select Enter or Next. If you select Next to assign a display preferen...

Page 568 - Procedure: Display Preference

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-366 Optional Extension Features 3 Console Procedure To assign a Service Observer to a Service Observing group: Extensions → More → More → ServiceObs → Observer → Dial group no. (...

Page 569 - Service; Observer

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-367 Optional Extension Features 3 Console Display/Instructions Additional Information PC 2. Go to the third screen of the Extensions menu. 3. Select Service Observing. 4. Select ...

Page 570 - Assign a Service Observer Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-368 Optional Extension Features 3 l Assign a Service Observer Procedure 3 Console/Display Instructions Additional Information PC 1. Enter the Service Observing group number ( nn ...

Page 571 - Enable/Disable Warning Tone Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-369 Optional Extension Features 3 u Enable/Disable Warning Tone Procedure 3 Console/Display Instructions Additional Information PC 1. Enter the Service Observing group number ( n...

Page 572 - Assign Members to Service Observing Groups

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-370 Optional Extension Features 3 n Assign Members to Service Observing Groups Procedure 3 Console/Display Instructions Additional Information PC 1. Enter the Service Observing g...

Page 573 - Optional Operator Features; Operator Hold Timer

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-371 Optional Operator Features 3 Optional Operator Features 3 The summaries in this section affect feature programming for both DLC and QCC operator positions and include the fol...

Page 574 - Procedure: Operator Hold Timer

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-372 Optional Operator Features 3 Procedure: Operator Hold Timer 3 Console Display/Instructions Additional Information PC 1. Select the Operator menu. 2. Select Hold Timer. 3. Era...

Page 575 - DLC Operator Automatic Hold

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-373 Optional Operator Features 3 DLC Operator Automatic Hold 3 Use this procedure to enable or disable the DLC Operator Automatic Hold feature for DLC operator positions. When th...

Page 576 - QCC Optional Features

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-374 QCC Optional Features 3 Console Display/Instructions Additional Information PC 2. Select DLC Hold. 3. Specify whether to enable or disable automatic hold. 4. Save your entry....

Page 577 - Hold Return

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-375 QCC Optional Features 3 ■ Automatic or Manual Extended (Directed) Call Completion ■ Return Ring ■ Position Busy Backup ■ Voice Announce NOTE: These options are available in H...

Page 578 - Procedure: Hold Return

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-376 QCC Optional Features 3 Procedure: Hold Return 3 Console Display/Instructions Additional Information PC 1. Select the Operator menu. 2. Select Queued Call. 3. Select Hold Ret...

Page 579 - Automatic Hold or Release

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-377 QCC Optional Features 3 Console Display/Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Return to the System Programming menu. Select Exit twice. ...

Page 580 - Procedure: Automatic Hold or Release

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-378 QCC Optional Features 3 Procedure: Automatic Hold or Release 3 Console Display/Instructions Additional Information PC 1. Select the Operator menu. 2. Select Queued Call. 3. S...

Page 581 - Queue over Threshold

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-379 QCC Optional Features 3 Console/Display Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Return to the System Programming menu. Select Exit two tim...

Page 582 - Procedure: Queue over Threshold

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-380 QCC Optional Features 3 Procedure: Queue over Threshold 3 Console Display/Instructions Additional Information PC 1. Select the Operator menu. 2. Select Queued Call. 3. Select...

Page 583 - Elevate Priority

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-381 QCC Optional Features 3 Cons Console/Display Instructions Additional Information PC 5. Enter the maximum number of calls allowed in QCC queue before operators are notified ( ...

Page 584 - Procedure: Elevate Priority

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-382 QCC Optional Features 3 Procedure: Elevate Priority 3 Console Display/Instructions Additional Information PC 1. Select the Operator menu. 2. Select Queued Call. 3. Select Ele...

Page 587 - QCC Operator to Receive Call Types

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-385 QCC Optional Features 3 Console/Display Instructions Additional Information PC 4. Enter the QCC extension to receive the calls-in-queue alert. 5. Specify whether the operator...

Page 588 - Group Coverage calls; Summary: QCC Operator to Receive Call Types; a, Optional Operator Features

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-386 QCC Optional Features 3 ■ Calls programmed to return to the QCC queue (returning from directing, camped-on, held calls, and operator parked calls) ■ Group Coverage calls ■ Fo...

Page 589 - Procedure: QCC Operator to Receive Call Types

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-387 QCC Optional Features 3 Valid Entries Not applicable Inspect Yes Copy Option No Console Procedure Operator → Queued Call → Call Types → Select a call type → Operator → Dial c...

Page 590 - Group Coverage Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-388 QCC Optional Features 3 Cons Console Display/Instructions Additional Information PC 3. Select Call Types. 4. Select a call type. l Group Coverage Procedure 3 Console Display/...

Page 592 - Call Type Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-390 QCC Optional Features 3 Console Display/Instructions Additional Information PC 7. Return to the System Programming menu. Select Exit five times. u Call Type Procedure 3 Conso...

Page 593 - Call Type Queue Priority Level; See ‘‘QCC Queue Priority Level’’; Summary: Call Type Queue Priority Level

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-391 QCC Optional Features 3 Call Type Queue Priority Level 3 Use this procedure to assign a priority value (1 to 7) that determines the order in which calls programmed to ring in...

Page 594 - Procedure: Call Type Queue Priority Level; If you select

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-392 QCC Optional Features 3 Procedure: Call Type Queue Priority Level 3 Console/Display Instructions Additional Information PC 1. Select the Operator menu. 2. Select Queued Call....

Page 596 - Message Center Operation

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-394 QCC Optional Features 3 Message Center Operation 3 Use this procedure to designate one or more QCC operator positions to operate as a message center. The following options ar...

Page 597 - Procedure: Message Center Operation

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-395 QCC Optional Features 3 Procedure: Message Center Operation 3 Console Display/Instructions Additional Information PC 1. Select the Operator menu. 2. Select Queued Call. 3. Se...

Page 600 - Extended; Return Ring; Automatic

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-398 QCC Optional Features 3 Console Display/Instructions Additional Information PC 3. Select Extended Completion. 4. Specify automatic call extension or require the operator to e...

Page 601 - Procedure: Return Ring

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-399 QCC Optional Features 3 Summary: Return Ring 3 Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form 6a, Optional Operator Features Factory...

Page 602 - Return; Position Busy Backup

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-400 QCC Optional Features 3 Console Display/Instructions Additional Information PC 3. Select Return Ring. 4. Erase the current number of rings ( xx ). 5. Enter the number of ring...

Page 603 - Summary: Position Busy Backup

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-401 QCC Optional Features 3 Summary: Position Busy Backup 3 Programmable by System Manager Mode Hybrid/PBX Idle Condition Not required Planning Form 6a, Optional Operator Feature...

Page 604 - Go to the second screen.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-402 QCC Optional Features 3 Console Display/Instructions Additional Information PC 3. Go to the second screen. 4. Select QCC Backup. 5. Erase the current QCC operator backup numb...

Page 605 - Voice Announce

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-403 QCC Optional Features 3 Console Display/Instructions Additional Information PC 7. Assign or remove the group as QCC operator backup. Select Enter or Delete. You may continue ...

Page 606 - Procedure: Voice Announce

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-404 QCC Optional Features 3 Procedure: Voice Announce 3 Console Display/Instructions Additional Information PC 1. Select the Operator menu. 2. Select Queued Call. 3. Go to the se...

Page 607 - Enabled; Optional Group Features; Pickup Groups

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-405 Optional Group Features 3 Console Display/Instructions Additional Information PC 5. Select Enabled or Disabled. 6. Save your entry. Select Enter. 7. Return to the System Prog...

Page 608 - Summary: Pickup Groups

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-406 Optional Group Features 3 ■ Before reassigning an extension to a new group, you must remove it from its current group. Summary: Pickup Groups 3 Programmable by System Manager...

Page 610 - Group Paging

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-408 Optional Group Features 3 Group Paging 3 Use this procedure to assign or remove an extension from a paging group. A paging group consists of telephone users who hear common a...

Page 611 - Procedure: Group Paging; ‘‘System Renumbering’’ on page 3-19

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-409 Optional Group Features 3 Procedure: Group Paging 3 Console Display/Instructions Additional Information PC 1. Select the Extensions menu. 2. Go to the second screen of the Ex...

Page 612 - Group Coverage Member Assignments

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-410 Optional Group Features 3 Console/Display Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Specify the extension. 7. Assign or remove the extension...

Page 615 - Group Coverage Delay Interval

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-413 Optional Group Features 3 Console Display/Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Specify the extension. 7. Assign or remove the extension...

Page 616 - Summary: Group Coverage Delay Interval

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-414 Optional Group Features 3 Summary: Group Coverage Delay Interval 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form 7c, Group Coverage Factor...

Page 617 - Coverage; Group Calling Member Assignments

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-415 Optional Group Features 3 Console Display/Instructions Additional Information PC 3. Select Coverage Delay. 4. Erase the current number of rings ( x ). 5. Enter the number of ...

Page 618 - See ‘‘Extension Status’’; Summary: Group Calling Member Assignments

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-416 Optional Group Features 3 NOTES: ■ If a linear hunting pattern is indicated on the back of the system planning form (6d), be sure to assign extensions to the group in the exa...

Page 619 - Procedure: Group Calling Member Assignments

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-417 Optional Group Features 3 Procedure: Group Calling Member Assignments 3 Console Display/Instructions Additional Information PC 1. Select the Extensions menu. 2. Go to the sec...

Page 621 - Group Calling Line/Trunk or Pool Assignments

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-419 Optional Group Features 3 Console/Display Instructions Additional Information PC 9. Continue to assign the extension to another calling group or go to Step 10. Select Next. R...

Page 625 - Procedure: Priority Call Queuing

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-423 Optional Group Features 3 Procedure: Priority Call Queuing 3 Console Display/Instructions Additional Information PC 1. Select the Extensions menu. 2. Go to the second screen ...

Page 627 - Optional Group Calling Features; Hunt Type

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-425 Optional Group Calling Features 3 Console Display/Instructions Additional Information PC 9. Enter the extension number of the support group. Select Enter to save your entries...

Page 630 - Group Calling Delay Announcements

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-428 Optional Group Calling Features 3 Console Display/Instructions Additional Information PC 7. Specify the hunt pattern. 8. Continue to assign a hunt pattern to another calling ...

Page 631 - Summary: Group Calling Delay Announcement

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-429 Optional Group Calling Features 3 Summary: Group Calling Delay Announcement 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form 7d, Group Call...

Page 633 - Group Calling Announcement Interval; XXXXXXX; SP: “Enter an extension”

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-431 Optional Group Calling Features 3 Console Display/Instructions Additional Information PC 8. Enter the extension number of the announcement device. 9. Assign or remove a delay...

Page 636 - Group Calling Repeat Announcement

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-434 Optional Group Calling Features 3 Console Display/Instructions Additional Information PC 8. Enter the announcement delay interval. 9. Assign announcement delay interval to th...

Page 637 - Procedure: Group Calling Repeat Announcement

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-435 Optional Group Calling Features 3 Procedure: Group Calling Repeat Announcement 3 Console Display/Instructions Additional Information PC 1. Select the Extensions menu. 2. Go t...

Page 638 - Repeat

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-436 Optional Group Calling Features 3 Console Display/Instructions Additional Information PC 5. Enter the extension number of the calling group. 6. Save your entry. Select Enter....

Page 639 - Group Coverage Receiver

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-437 Optional Group Calling Features 3 Group Coverage Receiver 3 Use this procedure to assign or remove a calling group as a receiver for a coverage group. Calling group member as...

Page 641 - Group Calling Overflow and Thresholds

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-439 Optional Group Calling Features 3 Console Display/Instructions Additional Information PC 7. Enter the coverage group for which you want to assign the calling group as receive...

Page 647 - Group Calling Message-Waiting Indicator

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-445 Optional Group Calling Features 3 Console Display/Instructions Additional Information PC 18. Select Prompt Based Overflow. 19. Turn prompt-based overflow on or off. 20. Save ...

Page 650 - Group Calling Calls-In-Queue Alarm Thresholds

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-448 Optional Group Calling Features 3 Console Display/Instructions Additional Information PC 7. Erase the current extension ( nnnn ). 8. Specify the extension. SP: “Entering an E...

Page 656 - Group Type

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-454 Optional Group Calling Features 3 Console Display/Instructions Additional Information PC 7. Erase the current external alert extension ( nnnn ) if assigned. 8. Specify the ex...

Page 658 - Procedure: Group Type

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-456 Optional Group Calling Features 3 Copy Option No Console Procedure Extensions → More → Grp Calling → More → Group Type → Dial calling group ext. no. → Enter → Specify login t...

Page 660 - Queue Control

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-458 Optional Group Calling Features 3 Console Display/Instructions Additional Information PC 9. Save your entry. Select Enter or Next. Use Next to program the next calling group....

Page 661 - Summary: Queue Control

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-459 Optional Group Calling Features 3 ■ Auto-in tie trunks ■ BRI (Basic Rate Interface) channels ■ T1 facilities emulating ground-start or loop-start lines/trunks ■ PRI facilitie...

Page 662 - Procedure: Queue Control

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-460 Optional Group Calling Features 3 Procedure: Queue Control 3 Console Display/Instructions Additional Information PC 1. Select the Extensions menu. 2. Go to the second screen ...

Page 664 - System Features

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-462 System Features 3 3Programming Procedures System Features 3 This section contains programming summaries for the optional system features that affect all or most system users ...

Page 665 - Transfer Return Time

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-463 System Features 3 Transfer Return Time 3 Use this procedure to specify the number of times the telephone rings before a call transferred to another inside telephone is return...

Page 667 - One-Touch Hold is the factory setting in Behind Switch mode only.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-465 System Features 3 One-Touch Transfer/One-Touch Hold 3 Use this procedure to assign either the One-Touch Transfer or One-Touch Hold feature. One-Touch Transfer allows users to...

Page 670 - Transfer Audible

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-468 System Features 3 Transfer Audible 3 Use this procedure to specify whether an outside caller hears ringing (also called ringback) or Music-On-Hold while being transferred. In...

Page 671 - Procedure: Transfer Audible

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-469 System Features 3 Procedure: Transfer Audible 3 Console Display/Instructions Additional Information PC 1. Select the Options menu. 2. Select Transfer . 3. Select Transfer Aud...

Page 672 - Type of Transfer

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-470 System Features 3 Console Display/Instructions Additional Information PC 5. Save your entry. Select Enter . 6. Return to the System Programming menu. Select Exit twice. Type ...

Page 673 - Procedure: Type of Transfer

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-471 System Features 3 Procedure: Type of Transfer 3 Console Display/Instructions Additional Information PC 1. Select the Options menu. 2. Select Transfer . 3. Select Transfer Typ...

Page 676 - Call Park Return Time; Procedure: Call Park Return Time

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-474 System Features 3 Call Park Return Time 3 Use this procedure to specify the number of seconds before a call put on hold with the Park feature is returned to the originator. S...

Page 678 - Delay Ring Interval; Procedure: Delay Ring Interval

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-476 System Features 3 Delay Ring Interval 3 Use this procedure to specify the number of rings for the delay ring interval. The delay ring interval is applied when a primary, seco...

Page 680 - Automatic Callback Interval; Procedure: Automatic Callback Interval

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-478 System Features 3 Automatic Callback Interval 3 Use this procedure to specify the number of times the telephone rings at the originator’s telephone before the system cancels ...

Page 682 - Extension Status

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-480 System Features 3 Extension Status 3 Use this procedure to specify whether the Extension Status (ES) feature is used in Hotel mode or Group Calling/Call Management System (CM...

Page 683 - SMDR Language; ‘‘System Language’’ on page 3-6; Summary: SMDR Language; Hotel

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-481 System Features 3 Console Display/Instructions Additional Information PC 2. Select Extension Status . 3. Specify the Extension Status mode. 4. Save your entry. Select Enter ....

Page 684 - Procedure: SMDR Language; See ‘‘System Language’’ on page 3-6

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-482 System Features 3 Copy Option No Console Procedure More → Language → SMDR → Select language (English, French, or Spanish) → Enter → Exit PC Procedure → → → Select language (E...

Page 685 - SMDR Call Report Format; English

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-483 System Features 3 Console Display/Instructions Additional Information PC 4. Specify the SMDR language. 5. Save your entry. Select Enter . 6. Return to the System Programming ...

Page 686 - Procedure: SMDR Call Report Format

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-484 System Features 3 Copy Option No Console Procedure Options → SMDR → Format → Basic SMDR or ISDN SMDR → Enter → Exit → Exit PC Procedure → → → or → → → Procedure: SMDR Call Re...

Page 687 - SMDR Call Length; Summary: SMDR Call Length; Basic; ISDN

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-485 System Features 3 Console Display/Instructions Additional Information PC 4. Specify a format for the SMDR reports. 5. Save your entry. Select Enter. 6. Return to the System P...

Page 688 - Procedure: SMDR Call Length; inserts a page break in

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-486 System Features 3 Copy Option No Console Procedure Options → SMDR → Call Length → Drop → Dial no. of seconds (0–255) → Enter → Exit → Exit PC Procedure → → → 7% + I → Type no...

Page 689 - SMDR Calls Recorded on Call Report; ‘‘SMDR UDP Calls Recorded on Call Report’’ on page 3-493; Summary: SMDR Calls Recorded on Call Report

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-487 System Features 3 Console Display/Instructions Additional Information PC 4. Erase the current number of seconds ( xxx ). 5. Enter the minimum number of seconds to elapse befo...

Page 690 - Procedure: SMDR Calls Recorded on Call Report

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-488 System Features 3 Console Procedure Options → SMDR → Call Report → In/Out or Out Only → Enter → Exit → Exit PC Procedure → → → or → → → Procedure: SMDR Calls Recorded on Call...

Page 691 - SMDR Account Code Format

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-489 System Features 3 Console Display/Instructions Additional Information PC 4. Specify whether SMDR information is recorded for both incoming and outgoing calls or for outgoing ...

Page 692 - Procedure: SMDR Account Code Format

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-490 System Features 3 Procedure: SMDR Account Code Format 3 Console Display/Instructions Additional Information PC 1. Select the Options menu. 2. Select SMDR. 3. Select Authoriza...

Page 694 - Procedure: SMDR Talk Time; Enable

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-492 System Features 3 Procedure: SMDR Talk Time 3 Console Display/Instructions Additional Information PC 1. Select the Options menu. 2. Select SMDR. 3. Select Talk Time. 4. Speci...

Page 695 - SMDR UDP Calls Recorded on Call Report; ‘‘SMDR Calls Recorded on Call Report’’ on page 3-487

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-493 System Features 3 Console Display/Instructions Additional Information PC 5. Save your entry. Press Enter. SMDR UDP Calls Recorded on Call Report 3 Use this procedure to speci...

Page 696 - New; Log

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-494 System Features 3 Procedure: SMDR UDP Calls Recorded on Call Report 3 Console Display/Instructions Additional Information PC 1. Select the Options menu. 2. Select SMDR. 3. Se...

Page 697 - Inside Dial Tone

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-495 System Features 3 Console Display/Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Return to the System Programming menu. Select Exit twice. Inside...

Page 698 - Procedure: Inside Dial Tone; Inside

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-496 System Features 3 Procedure: Inside Dial Tone 3 Console/Display Instructions Additional Information PC 1. Select the Options menu. 2. Select Inside Dial Tone . 3. Specify whi...

Page 699 - Reminder Service Cancel

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-497 System Features 3 Reminder Service Cancel 3 Use this procedure to set the time of day when all programmed Reminder Service calls are automatically canceled. To deactivate Rem...

Page 700 - Procedure: Reminder Service Cancel

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-498 System Features 3 Procedure: Reminder Service Cancel 3 Console Display/Instructions Additional Information PC 1. Select the Options menu. 2. Select Reminder Service Cancel. 3...

Page 701 - See ‘‘Invalid

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-499 System Features 3 Console Display/Instructions Additional Information PC 6. Return to the System Programming menu. Select Exit. Redirect Outside Calls to Unassigned Extension...

Page 702 - To select extension or calling group:

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-500 System Features 3 PC Procedure To select QCC queue: → → → → → To select extension or calling group: → → → or → Type ext. no. or group no. → → Procedure: Redirect Outside Call...

Page 703 - Extension Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-501 System Features 3 Console Display/Instructions Additional Information PC 4. Specify where to redirect calls made to unassigned extension numbers. 5. Save your entry. Select E...

Page 704 - Group Calling Procedure; Host System Dial Codes for Behind Switch Mode

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-502 System Features 3 u Group Calling Procedure 3 Console/Display Instructions Additional Information PC 1. Enter the extension of the calling group to which calls are to be redi...

Page 706 - xxxxxx

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-504 System Features 3 Console/Display Instructions Additional Information PC 4. Specify the feature to which you want to assign a dial code. 5. Erase the current host system dial...

Page 707 - Summary: Recall Timer; Procedure: Recall Timer

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-505 System Features 3 ■ In a system operating in Behind Switch mode, the call is disconnected when the user presses the Recall button on an outside call. This indicates that the ...

Page 708 - Interdigit Timers

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-506 System Features 3 Console Display/Instructions Additional Information PC 2. Go to the second screen of the Options menu. 3. Select RecallTimer. 4. Specify a timer setting. 5....

Page 709 - Allowed Lists; Tables

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-507 System Features 3 change the factory settings for interdigit timers unless instructed to do so by Lucent Technologies technical support or by an authorized dealer. Allowed Li...

Page 710 - Procedure: Allowed Lists

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-508 System Features 3 Procedure: Allowed Lists 3 Console Display/Instructions Additional Information PC 1. Select the Tables menu. 2. Select AllowList. 3. Enter the list ( l = 0 ...

Page 711 - nnnnnn; Assign Allowed Lists to Extensions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-509 System Features 3 Console Display/Instructions Additional Information PC 5. Erase the current area code/exchange ( nnnnnn ). 6. Enter the allowed area code/exchange (up to 6 ...

Page 712 - Procedure: Assign Allowed Lists to Extensions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-510 System Features 3 Console Procedure Tables → AllowTo → Dial list no. (0–7) → Enter → Dial ext. no. → Enter → Exit → Exit PC Procedure → → Type list no. (0–7) → → Type ext. no...

Page 713 - Disallowed Lists; If no DSS is attached:

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-511 System Features 3 Console Display/Instructions Additional Information PC 5. Specify the extension to assign to the allowed list. 6. Assign or remove the extension from the al...

Page 714 - Summary: Disallowed Lists

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-512 System Features 3 ! SECURITY ALERT: Create a Disallowed List or use the pre-prepared Disallowed List number 7 (Release 3.1 and later systems only) to disallow dialing 0 , 11 ...

Page 715 - Procedure: Disallowed Lists

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-513 System Features 3 Procedure: Disallowed Lists 3 Console Display/Instructions Additional Information PC 1. Select the Tables menu. 2. Select Disallowed List. 3. Specify the li...

Page 716 - Assign Disallowed Lists to Extensions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-514 System Features 3 Console Display/Instructions Additional Information PC 5. Erase the current telephone ( n ). 6. Enter the disallowed telephone number ( n = up to 12 digits)...

Page 717 - Procedure: Assign Disallowed Lists to Extensions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-515 System Features 3 Console Procedure Tables → DisallowTo → Dial list no. (0–7) → Enter → Dial ext. no. → Enter → Exit → Exit PC Procedure → → Type list no. (0–7) → → Type ext....

Page 719 - Remote Access Features

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-517 Remote Access Features 3 Remote Access Features 3 This section covers the following Remote Access features: ■ Remote Access over Networked Tandem and Tie Trunks (Release 6.0 ...

Page 720 - Use a nonpublished remote access number.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-518 Remote Access Features 3 implement the features, evaluate and program the various restriction levels, and protect and distribute access codes only to individuals who have bee...

Page 721 - remote; system, use the procedures outlined in the section,; Remote Users Calling out on Local Lines; local; trunks connected to your MERLIN LEGEND

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-519 Remote Access Features 3 Remote Access over Networked Tandem PRIand Tie Trunks 3 In Release 6.0 and later systems, Hybrid/PBX mode only, an ARS call originating at a remote, ...

Page 722 - See ‘‘Remote Access without; Remote Access Trunk Assignment; ‘‘QCC Operator to Receive Calls’’ on page 3-79

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-520 Remote Access Features 3 ■ It is not necessary to assign private networked trunks for remote access. Callback for non-local trunk-to-trunk tandem calls does not work. Automat...

Page 723 - Summary: Remote Access Trunk Assignment

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-521 Remote Access Features 3 Summary: Remote Access Trunk Assignment 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form 3a, Incoming Trunks: Remo...

Page 725 - Remote Access Automatic Callback

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-523 Remote Access Features 3 Console Display/Instructions Additional Information PC 7. Continue to assign the remote access status to another line/trunk or go to Step 8. Select N...

Page 726 - Procedure: Remote Access Automatic Callback

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-524 Remote Access Features 3 Procedure: Remote Access Automatic Callback 3 Console/Display Instructions Additional Information PC 1. Select the Lines and Trunks menu. 2. Select R...

Page 727 - Remote Access without Barrier Codes; ‘‘Remote Access with Barrier Codes’’ on page 3-537

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-525 Remote Access Features 3 Console Display/Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Return to the System Programming menu. Select Exit twice....

Page 728 - Summary: Remote Access without Barrier Codes

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-526 Remote Access Features 3 value assigned here is the opposite of the FRL value assigned to the ARS route, where a value of 0 is the least restrictive and a value of 6 is the m...

Page 729 - Procedure: Remote Access without Barrier Codes

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-527 Remote Access Features 3 To assign/remove Disallowed Lists: LinesTrunks → RemoteAccss → Non-TIE or TIE Lines → DisallowLst → Dial list no. → Enter → Exit → Exit → Exit → Exit...

Page 731 - Restriction Procedure; ARS Restriction Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-529 Remote Access Features 3 l Restriction Procedure 3 Console/Display Instructions Additional Information PC 1. Specify the restriction type. 2. Save your entry. Select Enter. 3...

Page 732 - Allowed or Disallowed Lists Procedure; Remote Access Barrier Codes

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-530 Remote Access Features 3 n Allowed or Disallowed Lists Procedure 3 Console/Display Instructions Additional Information PC 1. Enter the list you want to assign ( n = 0 to 7 )....

Page 733 - ‘‘Remote Access without Barrier Codes’’ on page 3-525; Summary: Remote Access Barrier Codes

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-531 Remote Access Features 3 enter a barrier code, but are denied access into the remote access trunks no matter what code is entered. ! SECURITY ALERT: Always use the longest le...

Page 734 - Procedure: Remote Access Barrier Codes

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-532 Remote Access Features 3 To change barrier code: LinesTrunks → RemoteAccss → BarrierCode → Code Info → Code Entry → Dial code ID → Enter → Drop → Dial code → Enter → Exit → E...

Page 736 - Establish or Remove Barrier Code

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-534 Remote Access Features 3 l Establish or Remove Barrier Code Requirements Procedure 3 Console/Display Instructions Additional Information PC 1. Select Barrier Code. 2. Specify...

Page 737 - Change Barrier Code Length Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-535 Remote Access Features 3 u Change Barrier Code Length Procedure 3 When the systemwide barrier code length is changed, all barrier codes are erased and must be reassigned. Use...

Page 738 - Change Barrier Code Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-536 Remote Access Features 3 n Change Barrier Code Procedure 3 Console/Display Instructions Additional Information PC 1. Enter the barrier code ID number ( nn = 1 to 16 ). 2. Sav...

Page 739 - Remote Access with Barrier Codes; See ‘‘Remote; Summary: Remote Access with Barrier Codes

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-537 Remote Access Features 3 Remote Access with Barrier Codes 3 Use this procedure to change the class of restriction for individual remote access barrier codes. The class of res...

Page 740 - Procedure: Remote Access with Barrier Codes

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-538 Remote Access Features 3 Inspect No Copy Option No Console Procedure LinesTrunks → RemoteAccss → BarrierCode → Restriction → Dial barrier code no. → Enter → Select restrictio...

Page 741 - Change Current Calling Restrictions Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-539 Remote Access Features 3 Console/Display Instructions Additional Information PC 3. Select Barrier Code Access. 4. Select an option. l Change Current Calling Restrictions Proc...

Page 742 - Change ARS Restriction Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-540 Remote Access Features 3 Console/Display Instructions Additional Information PC 3. Specify a restriction. 4. Continue to assign the restriction to another barrier code number...

Page 743 - Change Allowed/Disallowed Lists Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-541 Remote Access Features 3 Console Display/Instructions Additional Information PC 3. Erase the current ARS FRL ( n ). 4. Enter a new ARS FRL ( n = 0 to 6 ). Dial or type [n]. Ã...

Page 744 - Automatic Route Selection

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-542 Automatic Route Selection 3 Console Display/Instructions Additional Information PC 3. Enter the number of the Allowed List or Disallowed List you want to assign or remove ( n...

Page 745 - See ‘‘Trunks to Pools

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-543 Automatic Route Selection 3 ■ Facility Restriction Level (FRL) ■ Digit Absorption ■ Other Digits ■ N11 Special Numbers Tables ■ Dial 0 Table ■ Voice and/or Data Routing NOTE:...

Page 748 - ARS Tables

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-546 Automatic Route Selection 3 Console Display/Instructions Additional Information PC 3. Select ARS 1+7 Digit Dial. 4. Specify whether 1 plus 7-digit dialing is required within ...

Page 750 - Procedure: ARS Tables

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-548 Automatic Route Selection 3 Procedure: ARS Tables 3 Console/Display Instructions Additional Information PC 1. Select the Tables menu. 2. Select Automatic Route Selection. 3. ...

Page 752 - Start and Stop Times for Subpatterns

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-550 Automatic Route Selection 3 Console Display/Instructions Additional Information PC 12. Continue to enter area code or exchange for another table entry number or go to Step 13...

Page 753 - Procedure: Start and Stop Times for Subpatterns

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-551 Automatic Route Selection 3 Factory Setting No time is specified, thus all calls are routed according to Subpattern A. Valid Entries 0000 to 2359 Inspect No Copy Option No Co...

Page 754 - Subpattern

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-552 Automatic Route Selection 3 Console Display/Instructions Additional Information PC 3. Select Subpattern B Start. 4. Enter the table number ( nn = 1 to 18 ). 5. Save your entr...

Page 756 - Pool Routing; ‘‘Dial 0 Table’’ on; Summary: Pool Routing

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-554 Automatic Route Selection 3 Pool Routing 3 Use this procedure to identify the trunk pools on which to route calls to area codes and/or exchanges included in ARS tables. A max...

Page 757 - Procedure: Pool Routing

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-555 Automatic Route Selection 3 PC Procedure → → or → Type table no. and pool route no. → → Type pool dial-out code → → → Procedure: Pool Routing 3 Console/Display Instructions A...

Page 758 - Subpattern A Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-556 Automatic Route Selection 3 l Subpattern A Procedure 3 Console/Display Instructions Additional Information PC 1. Enter the table ( nn = 1 to 18 ) and the pool route ( m = 1 t...

Page 759 - Subpattern B Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-557 Automatic Route Selection 3 u Subpattern B Procedure 3 Console/Display Instructions Additional Information PC 1. Enter the table ( nn = 1 to 18 ) and the pool route ( m = 1 t...

Page 760 - Facility Restriction Level

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-558 Automatic Route Selection 3 Facility Restriction Level 3 Use this procedure to assign a Facility Restriction Level (FRL) to each route. The FRL ranges from 0 (least restricti...

Page 761 - Procedure: Facility Restriction Level

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-559 Automatic Route Selection 3 Procedure: Facility Restriction Level 3 Console Display/Instructions Additional Information PC 1. Select the Tables menu . 2. Select Automatic Rou...

Page 764 - Digit Absorption

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-562 Automatic Route Selection 3 Digit Absorption 3 Use this procedure to specify how many of the digits dialed (0 through 11) by the caller should be absorbed (not sent to the te...

Page 765 - Procedure: Digit Absorption

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-563 Automatic Route Selection 3 Procedure: Digit Absorption 3 Console/Display Instructions Additional Information PC 1. Select the Tables menu. 2. Select Automatic Route Selectio...

Page 768 - Other Digits

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-566 Automatic Route Selection 3 Other Digits 3 Use this procedure to specify other (extra) digits that must be added by the system to the beginning of the number dialed by the ca...

Page 769 - Procedure: Other Digits

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-567 Automatic Route Selection 3 Procedure: Other Digits 3 Console/Display Instructions Additional Information PC 1. Select the Tables menu. 2. Select Automatic Route Selection. 3...

Page 770 - N11 Special Numbers Tables

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-568 Automatic Route Selection 3 Console Display/Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Erase the current number of other digits ( n ). 7. Ent...

Page 771 - Summary: N11 Special Numbers Tables

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-569 Automatic Route Selection 3 (factory set to 70). The local system must prepend the ARS access code of the connected switch from which the calls will be directed to the public...

Page 772 - Procedure: N11 Special Numbers Tables

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-570 Automatic Route Selection 3 Procedure: N11 Special Numbers Tables 3 Console/Display Instructions Additional Information PC 1. Select the Tables menu. 2. Select Automatic Rout...

Page 773 - Change FRL Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-571 Automatic Route Selection 3 Console Display/Instructions Additional Information PC 5. Select an option. l Change FRL Procedure 3 Console/Display Instructions Additional Infor...

Page 774 - Other Digits Procedure; Dial 0 Table

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-572 Automatic Route Selection 3 u Other Digits Procedure 3 Console Display/Instructions Additional Information PC 1. Erase the current other digits ( x ). 2. Enter up to 20 other...

Page 775 - Procedure: Dial 0 Table

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-573 Automatic Route Selection 3 Planning Form 3g, Automatic Route Selection Default and Special Numbers Tables Factory Setting 3 Valid Entries 0 to 6 Inspect No Copy Option No Co...

Page 777 - ARS Pool Procedure; ARS FRL Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-575 Automatic Route Selection 3 l ARS Pool Procedure 3 Console/Display Instructions Additional Information PC 1. Erase the current pool dial-out code ( xxx ). 2. Enter a pool dia...

Page 778 - ARS Digits Procedure; Voice and/or Data Routing; ‘‘PRI Facilities’’ on page

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-576 Automatic Route Selection 3 n ARS Digits Procedure 3 Console/Display Instructions Additional Information PC 1. Erase the current other digits ( x ). 2. Enter up to 20 other d...

Page 781 - Uniform Dial Plan Routing; ‘‘Non-Local Dial Plan Extension Ranges’’ on page 3-31

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-579 Uniform Dial Plan Routing 3 Console Display/Instructions Additional Information PC 10. Return to the System Programming menu. Select Exit twice. Uniform Dial Plan Routing 3 T...

Page 782 - UDP Pool Routing; ‘‘Trunks to Pools Assignment’’ on page 3-93; Summary: UDP Pool Routing

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-580 Uniform Dial Plan Routing 3 UDP Pool Routing 3 Before beginning this procedure, assign tandem tie or PRI trunks to pools. To do so, see ‘‘Trunks to Pools Assignment’’ on page...

Page 783 - Procedure: UDP Pool Routing

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-581 Uniform Dial Plan Routing 3 Procedure: UDP Pool Routing 3 Console/Display Instructions Additional Information PC 1. Select the Tables menu. 2. Select UDP Routing. 3. Enter th...

Page 784 - UDP Facility Restriction Level

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-582 Uniform Dial Plan Routing 3 Console Display/Instructions Additional Information PC 6. Save your entry. Select Enter. 7. Select Pool. 8. Enter a pool dial-out code, up to 4 di...

Page 785 - ‘‘ARS Restriction Level for Extensions’’; for additional information.; Summary: UDP Route Facility Restriction Level

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-583 Uniform Dial Plan Routing 3 FRLs assigned to extensions (or remote access) apply not only to ARS calls but also to calls for non-local dial plan extensions connected by priva...

Page 786 - Procedure: UDP Route Facility Restriction Level

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-584 Uniform Dial Plan Routing 3 Procedure: UDP Route Facility Restriction Level 3 Console Display/Instructions Additional Information PC 1. Select the Tables menu. 2. Select UDP ...

Page 788 - UDP Digit Absorption

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-586 Uniform Dial Plan Routing 3 UDP Digit Absorption 3 Use this procedure to specify how many of the digits dialed (0 to 11) by the caller should be absorbed (not sent over the t...

Page 789 - Procedure: UDP Digit Absorption

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-587 Uniform Dial Plan Routing 3 Procedure: UDP Digit Absorption 3 Console/Display Instructions Additional Information PC 1. Select the Tables menu. 2. Select UDP Routing. 3. Ente...

Page 791 - Return to the System Programming menu.; UDP Other Digits; ‘‘Non-Local Dial Plan Extension Ranges’’ on page; Summary: UDP Other Digits

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-589 Uniform Dial Plan Routing 3 Console Display/Instructions Additional Information PC 12. Return to the System Programming menu. Select Exit four times. UDP Other Digits 3 Use t...

Page 792 - Procedure: UDP Other Digits

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-590 Uniform Dial Plan Routing 3 Console Procedure Tables → UDP Routing → Dial pattern no. (1–20) → Enter → Dial route no. (1–4) → Enter → Digits → Drop → Dial digits to add (up t...

Page 794 - UDP Voice and/or Data Routing; ‘‘PRI

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-592 Uniform Dial Plan Routing 3 Console Display/Instructions Additional Information PC 11. Save your entry. Select Enter. 12. Return to the System Programming menu. Select Exit f...

Page 797 - Night Service; Night Service Group Assignment

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-595 Night Service 3 Console Display/Instructions Additional Information PC 11. Return to the System Programming menu. Select Exit four times. Night Service 3 The procedures in th...

Page 798 - Procedure: Night Service Group Assignment

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-596 Night Service 3 Inspect Yes (extensions only) Copy Option No Console Procedure To assign a calling group to a Night Service group: NightSrvce → GroupAssign → Calling Group → ...

Page 800 - Extensions Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-598 Night Service 3 l Extensions Procedure 3 Console/Display Instructions Additional Information PC 1. Specify the extension you want to assign to the Night Service group. 2. Ass...

Page 801 - Calling Group Procedure.; Night Service with Outward Restriction

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-599 Night Service 3 u Calling Group Procedure. 3 Console Display/Instructions Additional Information PC 1. Enter the extension of the calling group to be added. 2. Assign or remo...

Page 803 - NightService

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-601 Night Service 3 Procedure: Night Service with Outward Restriction 3 Console Display/Instructions Additional Information PC 1. Select the NightService menu. 2. Select Outward ...

Page 805 - Exclusion

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-603 Night Service 3 Console Display/Instructions Additional Information PC 11. Continue to assign a telephone number to the next emergency list item or go to Step 12. Select Next...

Page 806 - Night Service with Time Set

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-604 Night Service 3 Night Service with Time Set 3 Use this procedure to specify the time of day and the days of the week when Night Service is to be activated and deactivated. En...

Page 807 - Procedure: Night Service with Time Set

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-605 Night Service 3 Console Procedure To add or change start/stop time: NightSrvce → Start → Drop → Dial start day (0–6) and time (0000–2359) → Enter → Stop → Drop → Dial stop da...

Page 808 - Add or Change Start Time Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-606 Night Service 3 l Add or Change Start Time Procedure 3 Console/Display Instructions Additional Information PC 1. Erase the current start day and time ( xxxxx ) if assigned. 2...

Page 809 - Activate/Deactivate Night Service Procedure; Night Service with Coverage Control; On

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-607 Night Service 3 n Activate/Deactivate Night Service Procedure 3 Console/Display Instructions Additional Information PC 1. Turn Night Service On or Off. 2. Save your entry. Se...

Page 810 - Procedure: Night Service with Coverage Control

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-608 Night Service 3 Valid Entries Enable or Disable Inspect No Copy Option No Console Procedure NightSrvce → CoverContrl → Enable or Disable → Enter → Exit PC Procedure → → or → ...

Page 811 - Labeling; Extension Directory; ‘‘Display Preference’’ on page 3-363

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-609 Labeling 3 Labeling 3 The procedures in this section cover how to add or change labels for the following: ■ Extension Directory ■ Lines or Trunks ■ Posted Message ■ Group Cal...

Page 812 - Summary: Extension Directory

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-610 Labeling 3 Summary: Extension Directory 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form 2a, System Numbering: Extension Jacks Factory Sett...

Page 813 - AAAAAAA

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-611 Labeling 3 Console/Display Instructions Additional Information PC 3. Select Directory. 4. Select Extension. 5. Specify the extension you want to label. 6. Save your entry. Se...

Page 814 - Lines or Trunks

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-612 Labeling 3 Console/Display Instructions Additional Information PC 8. Enter a label for the extension. Use Punctuation to toggle between letters and punctuation. Dial or type ...

Page 815 - Procedure: Lines or Trunks

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-613 Labeling 3 Procedure: Lines or Trunks 3 Console Display/Instructions Additional Information PC 1. Go to the second screen of the System Programming menu. 2. Select the Labeli...

Page 816 - Posted Message

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-614 Labeling 3 Console Display/Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Erase the current label ( AAAAAAA ) if assigned. 7. Enter a label for t...

Page 817 - Summary: Posted Messages

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-615 Labeling 3 Summary: Posted Messages 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form 8a, Label Form: Posted Message Factory Setting First 1...

Page 818 - Posted

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-616 Labeling 3 Console Display/Instructions Additional Information PC 3. Select Posted Message. 4. Enter the posted message number ( nn = 1 to 20 ). 5. Save your entry. Select En...

Page 819 - Group Calling

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-617 Labeling 3 Console Display/Instructions Additional Information PC 8. Save your entry. Select Enter. (Use % , not .) Change additional messages by repeating Steps 4 through 8....

Page 820 - Procedure: Group Calling; Go to the second screen of the System Programming menu.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-618 Labeling 3 Procedure: Group Calling 3 Console Display/Instructions Additional Information PC 1. Go to the second screen of the System Programming menu. 2. Select the Labeling...

Page 821 - System Speed Dial Directory

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-619 Labeling 3 Console Display/Instructions Additional Information PC 5. Save your entry. Select Enter. 6. Erase the current label ( AAAAAAA ), if assigned. 7. Enter a label for ...

Page 822 - Summary: System Speed Dial Directory

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-620 Labeling 3 Summary: System Speed Dial Directory 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form 8b, System Speed Dial Factory Setting Not ...

Page 825 - Print Reports; Report Language

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-623 Print Reports 3 Console Display/Instructions Additional Information PC 12. Save your entry. Select Enter. (Use , not .) 13. Select a display option. 14. Save your entry. Sele...

Page 826 - Summary: Report Language

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-624 Print Reports 3 Summary: Report Language 3 Programmable by System Manager Mode All Idle Condition Not required Planning Form 1, System Planning Factory Setting English Valid ...

Page 827 - Printing System Reports; Appendix F

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-625 Print Reports 3 Console Display/Instructions Additional Information PC 3. Select Printer. 4. Specify a language for the reports. 5. Save your entry. Select Enter. 6. Return t...

Page 830 - Chapter 2; Summary: Printing System Reports

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-628 Print Reports 3 ■ Save reports (on hard disk or floppy). ■ View reports (browse). See Chapter 2 , ‘‘Programming with SPM ,” for details. Summary: Printing System Reports 3 Pr...

Page 831 - Procedure: Printing System Reports

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-629 Print Reports 3 Procedure: Printing System Reports 3 Console Display/Instructions Additional Information PC 1. Go to the second screen of the System Programming menu. 2. Sele...

Page 832 - Trunk Information Procedure; All

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-630 Print Reports 3 Console Display/Instructions Additional Information PC 4. Observe the print progress screen. 5. Return to the System Programming menu. Select Exit. l Trunk In...

Page 833 - Extension Information Procedure; Data Features; ‘‘Ringing Options’’ on; ‘‘Copy Line/Trunk Assignments’’ on page 3-274

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-631 Data Features 3 u Extension Information Procedure 3 Console Display/Instructions Additional Information PC 1. Enter the number of the extension for which you want a report ( ...

Page 834 - ‘‘Ringing Options’’ on page 4-37; Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-632 Data Features 3 Analog Multiline Telephones at Data Workstations 3 Use this procedure to dedicate a pair of extension jacks to provide the voice and data to an analog data wo...

Page 835 - Console Display Instructions

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-633 Data Features 3 Factory Setting Not applicable Valid Entries Extension numbers of analog sets Inspect Yes Copy Option Yes Console Procedure More → Data → Voice/Data → Dial ex...

Page 836 - B Data

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-634 Data Features 3 Console Display/Instructions Additional Information PC 4. Enter the voice (odd-numbered) extension number of the pair ( nnnn ). 5. Assign or remove the voice/...

Page 839 - Memory Card; Card Types; Maintenance and Troubleshooting

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-637 Memory Card 3 Memory Card 3 A PCMCIA (Personal Computer Memory Card International Association) interface slot is present on the processor module. The slot is a standard inter...

Page 840 - shows a sample Translation card.; PCMCIA Memory Card; Do not drop, bend or crush; MEMO

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-638 Memory Card 3 Figure 3-4 shows a sample Translation card. Figure 3-4. PCMCIA Memory Card LUCENT TECHNOLOGIES PROPRIETARY THIS MEMORY CARD CONTAINS PROPRIETARY INFORMATION OF ...

Page 841 - Inserting the Card; for the proper way to insert the memory; Inserting the Memory Card

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-639 Memory Card 3 Inserting the Card 3 To insert the card, hold the card with the Lucent logo facing up and the arrow pointing toward the slot. See Figure 3-5 for the proper way ...

Page 842 - Memory Card Formatting

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-640 Memory Card 3 Memory Card Formatting 3 The memory card may have to be formatted before you begin any manual or automatic backup procedures. This section details the screens a...

Page 843 - Format Warning; Memory Card Formatting Messages

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-641 Memory Card 3 Format Warning 3 This screen appears if you respond to the system prompt to format the memory card. Select Yes (or press ) to begin the memory card format. Tabl...

Page 844 - The Inspect feature (Inspct or

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-642 Memory Card 3 Backup 3 Use this procedure to make a copy of your customized system data. You should create a backup at least three times during system installation (so that p...

Page 845 - ‘‘Restore’’ on page; ‘‘Inserting the Memory

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-643 Memory Card 3 NOTE: If the system performs a System Erase (frigid start), all programming is set to the factory-set values. If a previous backup file is available, perform a ...

Page 848 - Automatic Backup; nnnnnnnnnnn

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-646 Memory Card 3 Console Display/Instructions Additional Information PC 9. Observe the backup progress screen. 10. Observe the backup completion screen. 11. Return to the System...

Page 849 - ‘‘Backup Messages’’ on page 3-651; Summary: Automatic Backup

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-647 Memory Card 3 If any type of programming is taking place at an extension during the automatic backup procedure, the backup is canceled. The system does not re-attempt the bac...

Page 850 - Procedure: Automatic Backup

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-648 Memory Card 3 PC Procedure To program daily backup:Insert memory card → → → → → 7% + I → Type time (00–23; 00–59) → → → To program weekly backup:Insert memory card → → → → → ...

Page 851 - Daily Backup Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-649 Memory Card 3 Console/Display Instructions Additional Information PC 5. Make a selection. 6. Save your entry. Select Enter. 7. Return to the System Programming menu. Select E...

Page 852 - Weekly Backup Procedure

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-650 Memory Card 3 Console Display/Instructions Additional Information PC 2. Enter the time when you want the automatic backup to run every day.( hh = 00 to 23 , mm = 00 to 59 ). ...

Page 853 - Backup Messages

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-651 Memory Card 3 Console Display/Instructions Additional Information PC 3. Save your entry. Select Enter. 4. Return to the System Programming menu. Select Exit twice. Backup Mes...

Page 854 - Card Removed While Backup Is in Progress

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-652 Memory Card 3 Card Removed While Backup Is in Progress 3 The Memory Card is not inserted or is inserted incorrectly while a backup is in progress. The backup file that was be...

Page 855 - Card Failure; System RAM is corrupt.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-653 Memory Card 3 ! CAUTION: The Memory Card may be write-protected to avoid the accidental erasure of the backup files. Make certain this is not the case before you change the W...

Page 856 - ‘‘Restore Messages’’ on page 3-657

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-654 Memory Card 3 extension appears on the screen. Repeat the restore procedure when the busy extension becomes idle. If a line is busy (incoming call or active call) when you be...

Page 857 - bbbbbbbbb

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-655 Memory Card 3 Console Display/Instructions Additional Information PC 3. Select Back/Restore. 4. Select Restore. 5. Inspect the backup files present on the Memory Card. Press ...

Page 859 - Restore Messages

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-657 Memory Card 3 Restore Messages 3 During the restore procedure, additional screens may appear to alert you to problems with the translation Memory Card, the backup file or the...

Page 860 - Wrong System Programming Port; ‘‘System Programming Position Assignment’’ on; Release Mismatch; = filename selected

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-658 Memory Card 3 Wrong System Programming Port 3 The system programming port is not set to the same system programming port as that set in the backup file. The restore is aborte...

Page 861 - Card Failure after Confirmation; ‘‘Card Types’’ on page 3-637; Board Mismatch

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-659 Memory Card 3 Card Failure after Confirmation 3 If the restore fails because the card is damaged, the system performs a System Erase (frigid start). Repeat the restore proced...

Page 862 - Repeat the restore procedure with another file.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Procedures 3-660 Memory Card 3 A mismatch exists between the hardware components present on the current system and the hardware components reflected in the backup file. The restore is aborted...

Page 863 - Accessing centralized telephone programming

Centralized Telephone Programming 4-1 Overview 4 MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 4 Centralized Telephone Programming 4 Overview 4 This chapter describes centralized telephone programming for the system manager and includes the followin...

Page 864 - Introduction; Headset Hang Up

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-2 Introduction 4 Introduction 4 Centralized telephone programming allows the system manager to program any feature that can be programmed by individual telephone users...

Page 866 - See ‘‘Using the List Feature Menu’’; Program Extension

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-4 Program Extension 4 The sections that follow explain the use of menu selections for programming a single extension (Program Extension), and for using one extension a...

Page 867 - Program

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-5 Program Extension 4 Console Display/Instructions Additional Information PC 1. Select Program Extension. 2. Specify the extension you want to program. 3. Save your en...

Page 868 - Page; Programming Codes; ListFeature

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-6 Program Extension 4 Console Display/Instructions Additional Information PC If you are programming a telephone with more than 20 line buttons, use Page 2 to select li...

Page 869 - Telephone Programming Codes — Continued

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-7 Program Extension 4 Automatic Line Selection Begin SequenceEnd Sequence * 14 **14 Barge-ln 1 , 2 *58 Callback Automatic OnOffSelective *12 **12 *55 Caller ID (name/n...

Page 873 - Using the List Feature Menu

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-11 Program Extension 4 Using the List Feature Menu 4 You can use the List Feature menu to select a feature, instead of using a programming code. When you select ListFe...

Page 874 - The Find Feature screen is shown below.; Copy Extension; Features That Can Be Copied; can be copied for DLC operator extensions are listed in

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-12 Copy Extension 4 The Find Feature screen is shown below. Press the button or function key that corresponds to the first letter of the feature you want. The resultin...

Page 879 - Feature Quick Reference; Account Code Entry; Telephones; AccountCode

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-17 Feature Quick Reference 4 Console Display/Instructions Additional Information PC 5. Continue to copy line assignments from the copy extension shown to another exten...

Page 880 - Alarm; Authorization Code; Auth; Auto Answer All; AutoAns

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-18 Feature Quick Reference 4 Alarm 4 Assign a button to alert the operator to system problems. Summary: Alarm 4 Telephones DLC operator only Mode All Programmable by D...

Page 881 - Auto Answer Intercom

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-19 Feature Quick Reference 4 Auto Answer Intercom 4 Assign a button to answer both inside and outside calls without lifting the handset. Summary: Auto Answer Intercom ...

Page 882 - Summary: Automatic Line Selection; See ‘‘Disconnect

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-20 Feature Quick Reference 4 Summary: Automatic Line Selection 4 Telephones Analog multiline, MLX telephones, MLS telephones, ETR telephones Mode All Programmable by U...

Page 883 - Summary: Automatic Callback

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-21 Feature Quick Reference 4 Summary: Automatic Callback 4 Telephones All Mode All Programmable by Users and system manager Programming Code On: *12 Off: **12 Display ...

Page 884 - Call Waiting

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-22 Feature Quick Reference 4 Call Waiting 4 With Call Waiting turned on, a user on a call will know that another call is waiting. The person at the extension hears one...

Page 885 - Conference

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-23 Feature Quick Reference 4 Conference 4 Assign a button to access the host system conference feature. Summary: Conference 4 Telephones Analog multiline, MLX (except ...

Page 886 - Summary: Coverage VMS Off

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-24 Feature Quick Reference 4 Programming Code In/Outside Calls: *48 Outside Calls Only: **48 Display Label CoverInside, On/Off Summary: Sender Buttons, Coverage Off 4 ...

Page 887 - Direct; Do Not Disturb; DoNotDisturb

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-25 Feature Quick Reference 4 Direct Voice Mail 4 This feature allows one user to call another user’s voice mail, without ringing that user’s telephone. Summary: Direct...

Page 889 - Feature Button

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-27 Feature Quick Reference 4 Feature Button 4 Use in conjunction with features that require dial codes. Summary: Feature Button 4 Telephones Analog multiline Mode All ...

Page 890 - Calling Group Supervisor; Off; Summary: Calling Group Members

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-28 Feature Quick Reference 4 Calling Group Supervisor 4 Assign buttons to allow the calling group supervisor to monitor the number of calls in the queue or to change c...

Page 891 - Headset

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-29 Feature Quick Reference 4 Headset 4 Program headset buttons on MLX telephones only. Summary: Headset Auto Answer 4 Assign a button to automatically answer a ringing...

Page 892 - Summary: Headset Status; Hdset; Last Number Dial; LastNumDial; Messaging; Leave

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-30 Feature Quick Reference 4 Summary: Headset Status 4 Assign a button to activate headset operation. Telephones MLX telephones only Mode All Programmable by Users and...

Page 893 - Summary: Leave Message–Message LED Off; Summary: Receiving Messages–Delete; Messages

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-31 Feature Quick Reference 4 Summary: Leave Message–Message LED Off 4 Telephones Analog multiline, MLX, MLS, and ETR telephones Mode All Programmable by Users and syst...

Page 894 - Summary: Receiving Messages–Next

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-32 Feature Quick Reference 4 Summary: Receiving Messages–Next 4 Telephones Analog multiline display, MLS, and ETR telephones Mode All Programmable by Users and system ...

Page 895 - Notify; Park

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-33 Feature Quick Reference 4 Notify 4 Assign buttons to allow users to send a visual signal to another extension without making a call to that extension. Summary: Noti...

Page 896 - Park Zone Auto Dial; Personal Speed Dial; Pickup

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-34 Feature Quick Reference 4 Park Zone Auto Dial 4 Assign a button to allow DLC operators to hold a call at a specified extension or park zone. Summary: Park Zone Auto...

Page 897 - Privacy

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-35 Feature Quick Reference 4 Programming Code General: *9 Specific line or ext.: *9 + line no./ext. no. + Enter Group: *88 Display Label General Use, Specific Extensio...

Page 898 - Reminder Service; Reminder; Ringing/Idle Line Preference; Line

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-36 Feature Quick Reference 4 Reminder Service 4 Assign buttons to allow the system to make calls automatically at preset times and cancel reminder service calls and op...

Page 899 - Ringing Options; Use this procedure to individualize the telephone ring.; Summary: Ring Timing Options

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-37 Feature Quick Reference 4 Ringing Options 4 Summary: Personalized Ringing 4 Use this procedure to individualize the telephone ring. Telephones Analog multiline, MLX...

Page 900 - Summary: Abbreviated Ringing Options

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-38 Feature Quick Reference 4 Summary: Abbreviated Ringing Options 4 Use this procedure to turn abbreviated ringing on or off. Telephones Analog multiline, MLX, MLS, an...

Page 901 - DLC operator only

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-39 Feature Quick Reference 4 Send/Remove Message 4 Assign a button to allow the system operator to turn the Message LED on or off for any telephone connected to the sy...

Page 902 - System Access/Intercom Buttons

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-40 Feature Quick Reference 4 Signaling 4 Assign a button to allow a user to send an audible signal to another extension without making a call to that extension. Summar...

Page 903 - Summary: Assign Shared System Access Buttons; ShareSysAcc; Summary: Change Type of System Access Button; System Speed Dial

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-41 Feature Quick Reference 4 Summary: Assign Shared System Access Buttons 4 Telephones All Mode Hybrid/PBX Programmable by System manager only Programming Code *17 + p...

Page 904 - Assign a button to access the host system Transfer feature.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Centralized Telephone Programming 4-42 Feature Quick Reference 4 Transfer 4 Assign a button to access the host system Transfer feature. Summary: Transfer 4 Telephones Analog multiline, MLX, MLS, and ETR ...

Page 905 - Support Telephone Number

Customer Support Information A-1 Support Telephone Number A MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 A Customer Support Information A Support Telephone Number 4 In the USA only, Lucent Technologies provides a toll-tree customer Helpline (1-800-...

Page 906 - — The telephone number or numbers you will be using with this

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-2 Canadian Department of Communications (DOC) Interference Information A Canadian Department of Communications (DOC)Interference Information 4 This digital apparatus does n...

Page 909 - — A call is unanswered.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-5 DOC Notification and Repair Information A This equipment returns answer supervision on all DID calls forwarded back to the Public Switched Telephone Network. Permissible ...

Page 912 - MERLIN LEGEND; Model 511A Control Unit

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-8 Security of Your System: Preventing Toll Fraud A Security of Your System: Preventing Toll Fraud 4 As a customer of a new telephone system, you should be aware that there ...

Page 913 - Use an unpublished Remote Access number.; all; authorized users and assigning one code to each person.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-9 Security of Your System: Preventing Toll Fraud A prevent or falsify records of these calls. Others charge calls to someone else’s number by illegally using lost or stolen...

Page 914 - Deactivate all unassigned codes promptly.; Toll Fraud Prevention

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-10 Toll Fraud Prevention A ■ Deactivate all unassigned codes promptly. ■ Ensure that Remote Access users are aware of their responsibility to keep the telephone number and ...

Page 915 - Preventive Measures; Before connecting the caller to the

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-11 Toll Fraud Prevention A employees of Lucent Technologies or your authorized dealer. Hackers will go through a company’s trash to find directories, dialing instructions, ...

Page 916 - . The hacker then dials an access code (either; FRL 0 for restriction to internal dialing only.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-12 Toll Fraud Prevention A Security Risks Associated with Transferringthrough Voice Messaging Systems 4 Toll fraud hackers try to dial into a voice mailbox and then execute...

Page 917 - If Outcalling is required by voice messaging system extensions:

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-13 Toll Fraud Prevention A ! WARNING: Each extension should be assigned the appropriate FRL to match its calling requirements. All voice mail port extensions not used for O...

Page 918 - Do not; use Automated Attendant prompts for Automatic Route Selection

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-14 Toll Fraud Prevention A Security Risks Associated with the AutomatedAttendant Feature of Voice Messaging Systems 4 Two areas of toll fraud risk associated with the Autom...

Page 919 - LEGEND

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-15 Toll Fraud Prevention A facilities used for RCF to ground-start line/trunks. Usually, a charge applies for this change. Also, hardware and software changes may be necess...

Page 920 - Other Security Hints; Educating Users; Never accept collect telephone calls.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-16 Other Security Hints A If Remote Access is used, an upgrade to MERLIN LEGEND Communications System Release 3.0 is encouraged to take advantage of the longer barrier code...

Page 921 - Educating Operators; social engineering; Detecting Toll Fraud

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-17 Other Security Hints A ■ Never discuss your telephone system’s numbering plan with anyone outside the company. Educating Operators 4 Operators or attendants need to be e...

Page 922 - Establishing a Policy

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-18 Other Security Hints A Establishing a Policy 4 As a safeguard against toll fraud, follow these guidelines for your MERLIN LEGEND Communications System and voice messagin...

Page 923 - Choosing Passwords; Words and commonly used names.; Physical Security; Keep telephone wiring closets and equipment rooms locked.; Limiting Outcalling

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-19 Other Security Hints A Choosing Passwords 4 Passwords should be the maximum length allowed by the system. Passwords should be hard to guess and should not contain: ■ All...

Page 924 - Acts of third parties and acts of God.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-20 Limited Warranty and Limitation of Liability A module). Use Outward Restriction, Toll Restrictions, Allowed Lists, Disallowed Lists and Facility Restrictions Levels, as ...

Page 925 - Limitation of Liability

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Customer Support Information A-21 Remote Administration and Maintenance A EXCEPT AS SPECIFICALLY SET FORTH ABOVE, LUCENT TECHNOLOGIES, ITS AFFILIATES, SUPPLIERS, AND AUTHORIZED RESELLERS MAKE NO WARRANTI...

Page 929 - LED Displays; red LED next to the 50 extension buttons.

LED Displays C-1 Overview C MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 C LED Displays C Overview 4 Table C-1 defines LED status on the MLX-20L console. LED status is indicated on the LEDs next to the 20 buttons below the display area on the syste...

Page 931 - Lines Trunks

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 LED Displays C-3 Overview C System Programming Menu Option LED Status 2 Green LED Red LED Option ON OFF FLASHING ON OFF FLASHING Lines Trunks Hold Disconct Long-450 ms 3 Short-50 ms Lines Trunks LS-IDDel...

Page 935 - General Feature Use Information; Press a dedicated feature button.; Fixed Features

General Feature Use and Telephone Programming D-1 General Feature Use Information D MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 D General Feature Use and Telephone Programming D This appendix contains information on the general use of features for...

Page 936 - Programmed Buttons

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 General Feature Use and Telephone Programming D-2 General Feature Use Information D Programmed Buttons 4 Any unlabeled line button on multiline telephones can be programmed with a feature for one-touch a...

Page 937 - Feature Codes; Telephone and Operator Features

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 General Feature Use and Telephone Programming D-3 Telephone and Operator Features D Feature Codes 4 Feature codes are 1-, 2-, and 3-digit codes that activate features. A feature code is used by first pre...

Page 939 - Telephone and Operator Features for MLX Telephones — Continued

Genera l F eatu re U s e and Teleph one Prog ram m ing D-5 Teleph one and O p e rator Fea tures D MER L IN LEG E N D C o mm unic a tion s Sy stem Re leas e 7. 0 Syste m Prog ramm ing 555 -67 0 -11 1 Is s ue 1 April 199 9 Call Waiting OnOff Call Waiting Pickup *11 **11 87 CWait On Off CallWaiting On ...

Page 940 - Feature Btn

y g g MER L IN LEG E N D C o mm unic a tion s Sy stem Re leas e 7. 0 Syste m Prog ramm ing 555 -67 0 -11 1 Is s ue 1 April 199 9 Genera l F eatu re U s e and Teleph one Prog ram m ing D-6 Teleph one and O p e rator Fea tures D Extension Status Direct-Line Console 1 Status Off Status 1 Status 2 Telep...

Page 956 - Sender buttons

y g g MER L IN LEG E N D C o mm unic a tion s Sy stem Re leas e 7. 0 Syste m Prog ramm ing 555 -67 0 -11 1 Is s ue 1 April 199 9 Genera l F eatu re U s e and Teleph one Prog ram m ing D-2 2 Teleph one and O p e rator Fea tures D Coverage Cover inside and outside calls Cover outside calls onlyReceive...

Page 962 - Telephone Programming; Programming Methods

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 General Feature Use and Telephone Programming D-28 Telephone Programming D Telephone Programming 4 The following describes how to program features on MLX, ETR, MLS, and analog multiline telephones. Becau...

Page 963 - Programming Analog Multiline Telephones; Select the feature or setting.; The feature is programmed.; Slide the T/P switch to the center position.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 General Feature Use and Telephone Programming D-29 Telephone Programming D Table D-4. Programming Analog Multiline Telephones Step Action 1 Label the button. NOTE: Skip this step if the feature is not pr...

Page 964 - Programming ETR and MLS Telephones; Press the Feature button, and then dial; Press the Feature button, and dial

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 General Feature Use and Telephone Programming D-30 Telephone Programming D Table D-5. Programming ETR and MLS Telephones Step Action 1 Label the button. NOTE: Skip this step if the feature is not program...

Page 965 - Programming MLX-10 and MLX-5 Nondisplay Telephones

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 General Feature Use and Telephone Programming D-31 Telephone Programming D Table D-6. Programming MLX-10 and MLX-5 Nondisplay Telephones Step Action 1 Label the button. NOTE: Skip this step if the featur...

Page 966 - Programming MLX Telephones by Using the Display; The button is now blank

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 General Feature Use and Telephone Programming D-32 Telephone Programming D Table D-7. Programming MLX Telephones by Using the Display Step Action 1 Label the button to be programmed. NOTE: Skip this step...

Page 967 - Programming MLX Telephones by Using the Display — Continued; Step

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 General Feature Use and Telephone Programming D-33 Telephone Programming D NOTE: MLX display telephones can also be programmed using the method described for MLX-10 and MLX-5 nondisplay telephones. For e...

Page 968 - Programming TransTalk MDC 9000 and MDW Telephones

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 General Feature Use and Telephone Programming D-34 Telephone Programming D Table D-8. Programming TransTalk MDC 9000 and MDW Telephones Step Action 1 Label the button to beprogrammed. NOTE: Skip this ste...

Page 969 - Button Diagrams

Button Diagrams E-1 Overview E MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 E Button Diagrams E Overview 4 This appendix contains the button diagrams for Hybrid/PBX, Key, and Behind Switch systems. Figure E-1. MLX-20L and MLX-28D Telephone (Hybrid/...

Page 973 - Analog Multiline Telephone (Key and Behind Switch Modes)

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Button Diagrams E-5 Overview E Figure E-7. MLX 5- and 10-Button Telephone (Key and Behind Switch Modes) Figure E-8. Analog Multiline Telephone (Key and Behind Switch Modes) IcomVoice IcomRing 10 9 8 7 6 ...

Page 983 - Sample Reports; lists the system reports and the pages in this

Sample Reports F-1 Overview F MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 F Sample Reports F Overview 4 This appendix includes samples of the print reports generated by the communications system. Table F-1 lists the system reports and the pages in...

Page 984 - Sample Report Pages

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-2 Overview F Table F-1. Sample Report Pages Table F-2 lists all of the system reports and includes: the print menu option used to print each report, the report name, and a brief descript...

Page 985 - System Reports

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-3 Overview F Table F-2. System Reports Menu Option Report Name Description All Prints each of the reports available on the Print menu, from SysSet-up to Error Log. NOTE: With All selecte...

Page 986 - Menu Option; Operator Information; FACE; System Reports — Continued

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-4 Overview F Menu Option Report Name Description Oper Info Operator Information For each system operator position: logical ID, extension number, label, type (DLC or QCC). All general sys...

Page 988 - BRI

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-6 Overview F Menu Option Report Name Description BRI Info BRI Information Service Profile ID and Directory Number for each BRI line, flexible timers, and fixed timers and counters. NonLc...

Page 989 - System Information Report

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-7 System Information Report F System Information Report 4 Print Menu Option: SysSet-up SYSTEM INFORMATION Current Date: 01/04/00 Current Time: 00:21:15 System : Mode AutoMaintBusy AutoBu...

Page 991 - Dial Plan Report; Dial Plan

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-9 Dial Plan Report F Dial Plan Report 4 Print Menu Option: Dial Plan Sections: Pools; Telephone Paging Zones; Direct Group Calling Group; Lines/Trunks; Stations DIAL PLAN FOR POOLS POOL....

Page 992 - Dial Plan Report—Continued

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-10 Dial Plan Report F Dial Plan Report—Continued 4 DIAL PLAN FOR STATIONS STN #: 1 10 OPERATR STN #: 2 710 STN #: 3 11 STN #: 4 711 STN #: 5 12 STN #: 6 712 STN #: 7 13 EXT 13 STN #: 8 7...

Page 994 - Label Information Report; Labels

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-12 Label Information Report F Label Information Report 4 Print Menu Option: Labels Sections: Telephone Personal Directory; Posted Messages and Numbers LABEL INFORMATION Executive Telepho...

Page 995 - Tie Trunk Information Report; Trunk Info and TIE

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-13 Tie Trunk Information Report F Tie Trunk Information Report 4 Print Menu Option: Trunk Info and TIE TIE TRUNK INFORMATION TRUNK XXX Slot/Port : ss/pp TIE-PBX or Toll Direction : 2 Way...

Page 996 - DID Trunk Information Report; Trunk Info and DID

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-14 DID Trunk Information Report F DID Trunk Information Report 4 Print Menu Option: Trunk Info and DID DID TRUNK INFORMATION Trk SS/PP Blk DiscTime Type ExpDig DelDig AddDig Signal InvDe...

Page 997 - GS/LS Trunk Information Report; Trunk Info and Loop/Ground

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-15 GS/LS Trunk Information Report F GS/LS Trunk Information Report 4 Print Menu Option: Trunk Info and Loop/Ground GS/LS TRUNK INFORMATION Trk SS/PP Type OutMode RelDisc ChannelUnit LS-I...

Page 998 - General Trunk Information Report; Trunk Info and General

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-16 General Trunk Information Report F General Trunk Information Report 4 Print Menu Option: Trunk Info and General 805 4/ 1 No Remote Yes Long 4 GENERAL TRUNK INFORMATION Trk SS/PP RemAc...

Page 999 - Switch 56 Data Information Report; Trunk Info and S56 Data

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-17 Switch 56 Data Information Report F Switch 56 Data Information Report 4 Print Menu Option: Trunk Info and S56 Data Dial Plan Routing for Network Service Expected Digits: 3 Digits to D...

Page 1000 - DS1 Information Report; T1 Info

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-18 DS1 Information Report F DS1 Information Report 4 Print Menu Option: T1 Info DS1 SLOT ATTRIBUTES Slot Type Format Supp Signal LineComp ClkSync Src Active 3 T1 D4 ZCS Rob Bit 1 Prim Lo...

Page 1001 - PRI Information Report; The B-Channels are printed in the order in which they are searched.

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-19 PRI Information Report F PRI Information Report 4 Print Menu Option: PRI Info Sections: Network Selection, Special Service, Call-by-Call and Dial Plan Routing Tables; PRI Information ...

Page 1002 - PRI Information Report—Continued

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-20 PRI Information Report F PRI Information Report—Continued 4 BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing: 80 11 ElecTandNtwk Route Directly to UDP Channel ID: 1 2 3 4 5 6 ...

Page 1004 - RmoteAccess

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-22 Remote Access (DISA) Information Report F Remote Access (DISA) Information Report 4 Print Menu Option: RmoteAccess Sections: General Options; System Default Class of Restrictions (Non...

Page 1005 - Operator Information Report; Oper Info

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-23 Operator Information Report F Operator Information Report 4 Print Menu Option: Oper Info Sections: Operator Positions; General Options; DSS Options; QCC Operator Options: QCC Call Typ...

Page 1007 - Allowed Lists Report; AllowList

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-25 Allowed Lists Report F Allowed Lists Report 4 Print Menu Option: AllowList Sections: Lists 1 through 7 ALLOWED LISTS List : 0 Entry 0: ------ Entry 1: ------ Entry 2: ------ Entry 3: ...

Page 1008 - Access to Allowed Lists Report; AllowListTo

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-26 Access to Allowed Lists Report F Access to Allowed Lists Report 4 Print Menu Option: AllowListTo ACCESS TO ALLOWED LISTS FOR REMOTE ACCESS 17 & 18 MEAN TIE & NON-TIE RESTRICTI...

Page 1009 - Disallowed Lists Report; DisallowLst

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-27 Disallowed Lists Report F Disallowed Lists Report 4 Print Menu Option: DisallowLst Sections: Lists 1 through 7 DISALLOWED LISTS List : 0 Entry 0: ------------ Entry 1: ------------ En...

Page 1010 - Access to Disallowed Lists Report; DisallowTo

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-28 Access to Disallowed Lists Report F Access to Disallowed Lists Report 4 Print Menu Option: DisallowTo ACCESS TO DISALLOWED LISTS FOR REMOTE ACCESS 17 & 18 MEAN TIE & NON-TIE R...

Page 1011 - Automatic Route Selection Report; ARS

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-29 Automatic Route Selection Report F Automatic Route Selection Report 4 Print Menu Option: ARS Sections: Tables AUTOMATIC ROUTE SELECTION ARS IS: ACTIVE ACCESS CODE: 9 TABLE 17: Default...

Page 1012 - Extension Directory Report; Ext Direct

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-30 Extension Directory Report F Extension Directory Report 4 Print Menu Option: Ext Direct EXTENSION DIRECTORY Port Ext # Label F H R M V R A 2 Port Ext # Label F H R M V R A 2 Addr A B ...

Page 1013 - System Directory Report; Sys Direct

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-31 System Directory Report F System Directory Report 4 Print Menu Option: Sys Direct SYSTEM DIRECTORY Code Name Number Display 600 ABC Company 555-9999 YES 601 Jacques Smith 5551212 YES ...

Page 1014 - Group Paging Report; Group Page

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-32 Group Paging Report F Group Paging Report 4 Print Menu Option: Group Page GROUP PAGING Group # 793 STNS : 20 21 22 23 24 25 Group # 794 STNS : 15 16 17 18 19

Page 1015 - Extension Information Report; Ext Info plus extension number

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-33 Extension Information Report F Extension Information Report 4 Print Menu Option: Ext Info plus extension number EXTENSION INFORMATION Extn SS/PP Type 10 1/ 1 MLX-20L + 1 DSS CTI Link ...

Page 1017 - Group Coverage Information Report; GrpCoverage

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-35 Group Coverage Information Report F Group Coverage Information Report 4 Print Menu Option: GrpCoverage GROUP COVERAGE INFORMATION Group # 2 Senders : 6802 6804 Group # 5 Senders : 10 ...

Page 1018 - Grp Calling

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-36 Direct Group Calling Information Report F Direct Group Calling Information Report 4 Print Menu Option: Grp Calling Sections: Each programmed group DIRECT GROUP CALLING INFORMATION Gro...

Page 1019 - Night Service Information Report; Night Servce

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-37 Night Service Information Report F Night Service Information Report 4 Print Menu Option: Night Servce NIGHT SERVICE INFORMATION OPERATOR 10 DGCG #: STNS : 10 LINES : 801 OPERATOR 14 D...

Page 1020 - Group Call Pickup Report; Call Pickup

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-38 Group Call Pickup Report F Group Call Pickup Report 4 Print Menu Option: Call Pickup GROUP CALL PICKUP Group # 1 STNS : 10 11 12 13 I4 15 16 Group # 2 STNS : 17 18 19 20 Group # 3 STN...

Page 1021 - Error Log Report; Error Log

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-39 Error Log Report F Error Log Report 4 Print Menu Option: Error Log ERROR LOG Last 30 System Errors: Message ss/pp Cnt First Last Code PRI SVC AUDIT TIMEOUT 00/00 - - 01/08 00:00:53 70...

Page 1022 - Auth Code

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-40 Authorization Code Information Report F Authorization Code Information Report 4 Print Menu Option: Auth Code SMDR Option for the Account Code Field is Home Extension Extension Authori...

Page 1023 - BRI Information Report; BRI Info

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-41 BRI Information Report F BRI Information Report 4 Print Menu Option: BRI Info BRI INFORMATION Flexible Timers: T200 = 1000 ms T203 = 33 sec T303 = 4 sec T305 = 30 sec T308 = 4 sec Fix...

Page 1024 - Non-Local Dial Plan Report

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-42 Non-Local Dial Plan Report F Non-Local Dial Plan Report 4 Print Menu Option: NonLcl UDP (Release 6.0 and later systems only) Sections: Ranges; Patterns Range Ptn Dgt Range Ptn Dgt Ran...

Page 1025 - Service Observing Information Report

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Sample Reports F-43 Service Observing Information Report F Service Observing Information Report 4 Print Menu Option: ServiceObs (Release 6.1 and later systems only) SERVICE OBSERVING INFORMATION GROUP # ...

Page 1029 - Complex Lines

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 General System Programming Sequence G-3 Complex Lines G ■ Specify Hold Disconnect interval: LinesTrunks → More → HoldDiscnct ■ Assign the QCC queue priority: LinesTrunks → More → QCC Prior ■ Identify QCC...

Page 1031 - Programming Special Characters; Single-Line Telephones; Special Characters for Analog Multiline Telephones

Programming Special Characters H-1 Single-Line Telephones H MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 H Programming Special Characters H This appendix provides the special characters used in dialing sequences for numbers dialed automatically, su...

Page 1032 - Analog Multiline Telephones

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Special Characters H-2 Analog Multiline Telephones H Analog Multiline Telephones 4 Some dialing sequences need special characters. For example, the user presses Hold to insert a Pause charact...

Page 1033 - Special Characters for MLX-10 and MLX-5 Nondisplay Telephones

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Special Characters H-3 MLX-10 and MLX-5 Nondisplay Telephones H MLX-10 and MLX-5 Nondisplay Telephones 4 Some dialing sequences need special characters. For example, the user presses Hold to ...

Page 1034 - MLX Display Telephones; Special Characters for MLX Display Telephones

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Programming Special Characters H-4 MLX Display Telephones H MLX Display Telephones 4 Some dialing sequences need special characters. For example, the user presses Hold to insert a Pause character in a di...

Page 1035 - Glossary; Numerics; bit rate

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 GL-1 Glossary Glossary G L NOTE: The use of italics in this glossary denotes a cross-reference to other glossary entries or the expanded name for an acronym. Numerics A 2B Data Digital information carrie...

Page 1036 - Modem Data Station

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-2 AMI Alternate Mark Inversion . Line coding format in which a binary one is represented by a positive or negative pulse, a binary zero is represented by no line signal, and subsequent binary...

Page 1037 - AUDIX Voice Power

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-3 B AT&T Switched Network See ASN . AUDIX Voice Power Voice-processing application, part of IS II/III , that provides Automated Attendant, Call Answer, Information Service, Message Drop, ...

Page 1039 - Glare; . Standard protocol for accessing; Basic Telephone Modem Interface; Sequence of; bit; CAS; CAT

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-5 C Blocking Condition in which end-to-end connections cannot be made on calls because of a full load on all possible services and facilities. See also Glare . BMI Broadcast Music Incorporate...

Page 1041 - Restricted Data Channel

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-7 Clear Data Channel Clear data channels (also called unrestricted data channels) allow the transmission of occurrences of more than seven contiguous zero bits. If a clear data channel is req...

Page 1042 - Modem Pool

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-8 Communications System Software-controlled processor complex that interprets dialing pulses, tones, and/or keyboard characters and makes the proper interconnections—both inside and outside. ...

Page 1046 - Tie Trunk

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-12 E DSL Digital Subscriber Line . Digital Subscriber Line provides full-duplex service on a single twisted metallic pair (2-wire) at a rate sufficient to support ISDN Basic Rate Access. DSS ...

Page 1048 - FX

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-14 G Feature Screen Display screen on MLX display telephones; provides quick access to commonly used features. Ferrite Core Attachment to the AC power cord and ground wire of the carrier powe...

Page 1051 - Behind Switch Mode

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-17 J K L ISDN Integrated Services Digital Network . Public or private network that provides end-to-end digital connectivity for all services to which users have access by a limited set of sta...

Page 1053 - megabits per second

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-19 mbps megabits per second . Megacom AT&T tariffed digital WATS offering for outward calling. Megacom 800 AT&T tariffed digital 800 offering for inward calling. Memory Card Storage m...

Page 1055 - OPT

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-21 O NI-1 BRI National Integrated Services Digital Network 1 Basic Rate Interface . Type of digital facility that carries the equivalent of three lines. Two are called B-channels and provide ...

Page 1057 - Private Network

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-23 PRI Primary Rate Interface . Standard interface that specifies the protocol used between two or more communications systems. As used in North America, it provides twenty-three 64-kbps B-ch...

Page 1058 - ROM

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-24 Q R QCC Queued Call Console . MLX-20L telephone used by a system operator in Hybrid/PBX mode only. Used to answer outside calls (directed to a system operator position) and inside calls, t...

Page 1059 - CTI Link

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-25 S SAA Supplemental Alert Adapter . Device that permits alerting equipment to be connected to an analog multiline telephone jack so that people working in noisy or remote areas of a buildin...

Page 1061 - Tandem Switching

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-27 T System Programming Programming of system functions and features that affect most users, performed from an MLX-20L telephone or a computer using SPM . See also Extension Programming and C...

Page 1064 - WATS; on which the originating end transmits an off-hook

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Glossary GL-30 W WATS Wide Area Telecommunications Service . Service that allows calls to certain areas for a flat-rate charge based on expected usage. Wink-Start Tie Trunk Tie trunk on which the origina...

Page 1065 - lvi

Index IN-1 MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 IN Index Numerics 008 MLX mod ule , 1-4 008 OPT mod ule , lvi 012 module , lvi 016 ETR assign T/R or ETR func tionality , 3-294 016 T/R mod ule ringing frequenc y , 3-58 1 + 7-d ig it d ialing...

Page 1071 - lii

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Index IN-7 Hold automatic , 3-377 automatic , Direc t-Line Console (DLC) , 3-373 d isc onnec t interval , 3-69 one-touc h , 3-465 return , 3-371 timer , 3-371 Host system dial c od es , 3-502 Hunt typ e ...

Page 1075 - lxi

MERLIN LEGEND Communications System Release 7.0System Programming 555-670-111 Issue 1 April 1999 Index IN-11 Primary Rate Interfac e (PRI), (c ontinued ) Outg oing tab les , 3-237 Sp ec ial Servic es tab le , 3-241 switc h typ e , 3-185 4ESS , 3-185 5ESS , 3-185 DEX600E , 3-185 DMS-100 , 3-185 DMS-2...

Page 1081 - Lucent Technologies; Lucent Technologies welcomes your feedback on this document.

Name: Telephone Number: Company/Organization: Address: You may FAX your response to 908-953-6912. Thank you. Bell Labs Innovations Lucent Technologies MERLIN LEGEND ® Communications System Release 7.0 System ProgrammingIssue 1, April 1999555-670-111, Comcode 108370271 We’d like your opinion ... Luce...