Page 7 - Table of Contents
User Guide vii Table of Contents 1 Get Started . . . . . . . . . . . . . . . . . . . . . . . . . 1 Phone Accessories . . . . . . . . . . . . . . . . . . . . . . . . 1Find the Serial Number . . . . . . . . . . . . . . . . . . . . 1Activate your Account . . . . . . . . . . . . . . . . . . . . . . 1Pro...
Page 9 - Get Started; Phone Accessories; Activate your Account
User Guide 1 1 Get Started Phone Accessories To shop for accessories for your phone, visit www.virginmobileusa.com or www.kyocera-wireless.com/store . Find the Serial Number To activate your Virgin Mobile account, you need your phone's serial number.From Menu > Settings > Phone info , select M...
Page 10 - Phone Battery; Install the Battery
2 Phone Battery Phone Battery Install the Battery To install the battery: 1. Hold the phone face down. 2. Find the notch directly below the back cover. It is square. Using your thumbnail, pry the cover up from the bottom to remove. 3. Place the battery in the battery casing with the metal contacts f...
Page 11 - Common Causes of Battery Drain
User Guide 3 • Do not immerse the battery or expose it to water or other liquids. Even if a battery appears to dry out and operate normally, internal parts can slowly corrode and pose a safety hazard. • Always keep the battery between 15°C and 25°C (59°F and 77°F). Do not expose the battery to extre...
Page 12 - Phone Overview; Get to Know Your Phone
4 Phone Overview Phone Overview Get to Know Your Phone 1. Main screen. 2. Volume key raises or lowers ringtone or call volume. 3. Left option button selects items that appear on the lower left of the display. At the main screen, you can select Menu . 4. Speakerphone key activates the speakerphone an...
Page 13 - Screen Icons
User Guide 5 Screen Icons These icons may appear on your phone’s screen. The phone is operating in IS2000 (1X) digital mode. The phone is receiving a signal. You can make and receive calls. More bars indicate a stronger signal. The phone is in airplane mode. A call is in progress. The phone is in Hi...
Page 14 - Main Menu
6 Main Menu Main Menu At the main screen, press the Left option button or the OK key to access the main menu. Idle State > Level 1 > Level 2 Menu My Stuff Access these options: My ringtones , My graphics , My games and My themes . My Account Access account information and Top-Up your account. ...
Page 15 - Guide Conventions
User Guide 7 Guide Conventions In this guide, the following conventions are used when describing phone features. Select means to press the Left softkey, Right softkey or OK key to select an item seen on the display. For example, “Select Menu ” tells you to physically press the left softkey to choose...
Page 16 - Call Features; Power Phone Up
8 Power Phone Up 2 Call Features This section describes the basic features related to calls. Power Phone Up • To turn your phone on, press the End key and wait until the phone display lights up. • To turn your phone off, press and hold the End key until the phone plays a short musical sound and turn...
Page 17 - Use the Speakerphone; Use Speed Dialing; Call Emergency Service
User Guide 9 Use the Speakerphone Your phone has a built-in speakerphone. • To turn on the speakerphone, press the Speakerphone key. The speakerphone icon appears on the home screen when the speakerphone is on. • To turn off the speakerphone, press the Speakerphone key again. Note: If you press the ...
Page 18 - Text Entry; Text Entry Modes; Enter Numbers with Number Keypad
10 Text Entry Modes 3 Text Entry You can enter letters, numbers, and symbols in contacts, text messages, and your banner. Text Entry Modes The text entry screen has the following features: 1. Characters remaining that you can type. Allowed length of messages can vary depending on your service. 2. Te...
Page 19 - Enter Symbols with Number Keypad
User Guide 11 • To enter words, press a key once. For example, to enter the word “any” press the 2 > 6 > 9 keys. If the word doesn’t match what you want, press 0 Next key to look at other word matches. When you see the word you want, press the # Space key. • To change case mode, press the * Sh...
Page 20 - Text Entry Quick Reference
12 Text Entry Quick Reference Text Entry Quick Reference This table gives instructions for entering letters, numbers, and symbols. To.. Do this.. Enter a letter Use Normal alpha mode and press a key until you see the letter your want. Enter a number Use Numbers only mode and press a key. Enter a sym...
Page 21 - My Stuff; My Stuff Menu; Download a Ringtone; My graphics
User Guide 13 4 My Stuff This section describes how your phone can retrieve and playback media files and other downloads. My Stuff Menu Select My Stuff from the main menu to access the following functions: My ringtones My ringtones stores your preloaded and downloaded ringtones. You can download rin...
Page 22 - Download a Graphic; My games; Play Brick Attack; My themes
14 My games Download a Graphic Before downloading, make sure you have enough money in your account; otherwise you can Top-Up your account. 1. From My graphics , select Get more graphics and search for a graphic. 2. Follow the prompts to purchase and download the selected graphic. Assign a Graphic 1....
Page 23 - My Account; Check your Account Balance
User Guide 15 5 My Account You can manage your Virgin Mobile account directly from your phone. The basic tasks are summarized in this chapter. For more information about your account, go to www.virginmobileusa.com . Note: You cannot make calls, receive calls, or access any other phone functions whil...
Page 24 - Card, or PayPal Account; For More Information
16 For More Information Top-Up with a Debit Card, Credit Card, or PayPal Account 1. From the main menu, select My Account . 2. Scroll down to the Top-Up link and press the OK key. 3. Enter your Account PIN and select Done . 4. Scroll down to select Login and press the OK key. 5. Scroll down to selec...
Page 25 - Settings; Settings Menu
User Guide 17 6 Settings Settings Menu Select Settings from the main menu to access the following functions: Level 1 > Level 2 > Level 3 Settings Display Access these options: Graphics , Main style , Themes , Greeting banner , Language , Backlight , Auto-hyphen , Time/Date format , Brightness ...
Page 26 - Display; Set Backlight Duration
18 Display Display Set Graphics My graphics stores your preloaded and downloaded graphics. You can download wallpapers and screensavers to your phone from the Virgin Mobile Web site at www.virginmobileusa.com or directly from your phone using VirginXL . Charges apply. For more information, see “My g...
Page 27 - Sounds
User Guide 19 From Auto-hyphen , select Enabled to turn on auto-hyphenation. Set Time and Date Format From Time/Date format , select a time and date format. Set Brightness 1. From Brightness , scroll to change the brightness level. 2. Select Save . Set Contrast 1. From Contrast , scroll to change th...
Page 28 - Convenience
20 Convenience Enable Smart Volume From Sounds , select Smart volume > Enabled to automatically adjust the volume during a call, based on surrounding noise levels. Enable Minute Alert From Minute alert , select Enabled . Your phone alerts you with a short beep ten seconds before each minute passe...
Page 29 - Keyguard; Enable Keyguard; Call Contact using Fast Find; Enable
User Guide 21 Keyguard Enable Keyguard Use Keyguard to lock the keypad immediately or to automatically lock the keypad after a period of inactivity to prevent accidental key presses.From Keyguard , select one of the following: • to immediately lock the keypad. • to lock the keypad after 30 seconds o...
Page 30 - Place a Call on Hold; Call options; Voice dialing; Enable Automatic Add
22 Call options Place a Call on Hold You can place a call on hold with Answer Hold enabled. Note: If you are already on a call and you receive another call, you cannot place the incoming call on hold. With no call waiting enabled, the call goes to Voicemail . When a call comes in, do the following: ...
Page 31 - Set Digit Lengths; Enable Any Key; Security
User Guide 23 Set Digit Lengths You can set the number of digits used for a phone number in your voice dial list.From Digit lengths , select one of the following options: • North american recognizes only 7, 10, and 1 + 10 digits in a phone number. • Permit all allows 4-14 digits in a phone number. E...
Page 32 - Lock phone; Set Lock Phone; Change Lock Code
24 Security Lock phone Set Lock Phone With your phone locked, you can call only emergency numbers or your service provider’s customer service number. You can still receive incoming calls. 1. From Security , enter your four-digit lock code. 2. Select Lock phone > OK and one of the following: – Nev...
Page 33 - Messaging
User Guide 25 Reset your Phone Settings 1. From Security , enter your four-digit lock code. 2. Select Reset phone > Yes to reset your phone settings to the factory default, deleting all your custom settings. Note: You cannot recover deleted information. Messaging Use Messaging to set up the setti...
Page 34 - Connect to Hearing Aid Device; Phone info; View Phone Number
26 Phone info 3. Select one of the following: – TTY off disables TTY. – TTY on enables TTY devices. – TTY on + talk enables TTY devices and voice carry over. – TTY on + hear enables TTY devices and hearing carry over. Note: You can also enter ##889 with your keypad and select TTY to enable TTY. Conn...
Page 35 - Contacts; Contacts Menu; Access Contacts List
User Guide 27 7 Contacts Use your phone’s contacts list to store information about a person or company. Contacts Menu Select Contacts from the main menu to access the following functions: Access Contacts Access Contacts List 1. From Find name , enter the first letter of your desired contact and scro...
Page 36 - Add Contacts
28 Add Contacts Use Fast Find With Fast find enabled, you can press one or two keys to view close matches of the contact. See “Call Contact using Fast Find” on page 21. Add Contacts Add Contacts from Home Screen 1. From the home screen, enter a phone number to save (include the area code). 2. Select...
Page 37 - Customize Contacts
User Guide 29 3. Select Send text msg . 4. Complete your text message and select Send . Customize Contacts Edit Contact Details 1. From Find name , select a contact. 2. At the contact details screen, select Edit . 3. Enter additional phone numbers, email addresses, and other contact details. (Scroll...
Page 38 - Erase Contacts
30 Erase Contacts 3. Select Options > Add speed dial . 4. Select a location from the list to assign the speed dial number. Change Primary Numbers When a contact has more than one number, the first number becomes the primary number by default. To change the contact’s primary number: 1. From Find n...
Page 40 - Speed Dial List; Assign Speed Dial Numbers; Voice Dial List; Enable Voice Dial Tags
32 Speed Dial List Speed Dial List Assign Speed Dial Numbers 1. From Speed dial list , highlight an unassigned number (marked as empty). 2. Select Assign . 3. At the contacts list, select a contact. 4. At the contact details screen, select a phone number. Clear Speed Dial Numbers 1. From Speed dial ...
Page 41 - VirginXL; Access VirginXL
User Guide 33 8 VirginXL Access VirginXL With VirginXL , you can access music, entertainment, and information services from your phone. Download games, ringtones, wallpapers, screen savers, and other content; surf the web; and more. Check Virgin Mobile’s Web site at www.virginmobileusa.com for avail...
Page 42 - Messaging Menu
34 Messaging Menu 9 Messaging Use Messaging to send, receive, and erase messages from your phone. Messaging Menu Select Messaging from the main menu to access the following functions: Level 1 > Level 2 > Level 3 Messaging Send text msg Compose a text message. Inbox Shows a list of received tex...
Page 43 - Send Messages; Create a Text Message; Add Recipients from Contacts
User Guide 35 Send Messages Create a Text Message You can send and receive text messages with most mobile phones and email addresses. 1. From Send text msg , enter a recipient’s phone number or email address. (Select Options to access contacts, groups or recently used addresses. Scroll down to move ...
Page 44 - Save Recipients as Contacts; Save Messages to Drafts; Add Preset Text; Manage Received Messages; Reply to Text Messages
36 Manage Received Messages Save Recipients as Contacts 1. At the compose message screen, select Options > Save address when entering a phone number or email address. 2. Select a number or address. 3. Select Options > Save new contact (to create a new contact) or Options > Add to Contact (t...
Page 45 - Use Voicemail
User Guide 37 2. From Inbox , highlight a message and select View > Reply (to compose your message) or Options (to access more features). 3. Complete your message and select Send . Forward Messages 1. When viewing a received message, select Options > Forward . 2. Enter a number or address. 3. ...
Page 46 - Manage Sent Messages
38 Manage Sent Messages • When only the voicemail message icon appears on top of the screen, select Voicemail and follow the system prompts to retrieve the message. Manage Sent Messages Check Message Status in Sent Folder Use the following symbols to check the Sent folder for the status of messages ...
Page 47 - Edit Preset Messages; Erase Messages
User Guide 39 2. Select OK to save the signature. Note: The signature counts towards the character limit of your message. Edit Preset Messages Your phone comes with preset messages, such as “Please call me,” which you can insert into the body of a text message. You can edit or create up to 40 preset...
Page 48 - Erase a Single Message
40 Erase Messages Erase a Single Message When viewing a received message, select Options > Erase > Yes . Note: You can erase a scheduled message, but cannot cancel its delivery. Erase Messages from a Folder From Erase msg , select a folder to erase messages from. For example, to erase received...
Page 49 - Tools Menu; Record Voice Memos
User Guide 41 10 Tools Tools Menu Select Tools from the main menu to access the following functions: Voice memo Use Voice memo to record and play back audio memos. Record Voice Memos 1. From Voice memo , select Record new . 2. Record your voice memo and select Stop when done. 3. Select Save . If you...
Page 50 - Calendar; Create an Event; View Events by Month
42 Calendar Calendar Use Calendar to schedule events and set reminder alerts. Create an Event 1. From Add new event , enter a name. Scroll down to move to the next field when done. 2. Press the OK key to select an event type from the list. 3. Press the OK key to change the date, if needed. – Scroll ...
Page 51 - Modify Events
User Guide 43 View Events by Date From View day , do one of the following: • Scroll left or right to move to another date. • Select an event. • Scroll to a time and select Add new to create a new event. • Select Options to access more features. Go to a Specific Date 1. From Go to date , scroll left ...
Page 52 - Erase Events
44 Calendar Erase Events Erase an Event 1. From View day , select an event. 2. At the event details screen, select Options > Erase > Yes . Erase the Current Day’s Events From View day , select Options > Erase today’s events > Yes to erase all events on that day. Erase All Events From Vie...
Page 53 - Alarm Clock; Set an Alarm; Use Tip Calculator
User Guide 45 Alarm Clock You can set up to four alerts with your phone’s three alarm clocks and one quick alarm. Note: The alert occurs only if the phone is on. Set an Alarm 1. From Alarm clock , scroll to one of the alarms and select Set . 2. Press the OK key to change the time, if needed. – Scrol...
Page 54 - World clock; Set World Clock; Use Timer
46 World clock 4. Select Exit to return to the menu, or Options and one of the following: – MS clears value currently stored and adds the displayed result to value stored in memory. – M+ adds displayed result to the value stored in memory. – MR displays currently stored value on the screen. – MC cle...
Page 55 - Memopad
User Guide 47 Memopad Write a Memo 1. From New memo , enter the memo. 2. Select Save . View a Memo From View memos , select View to open a memo or Options to access more features. Edit a Memo 1. From View memos , highlight a memo. 2. Select Options > Edit . 3. Edit the memo, and select Save . Sen...
Page 56 - 1 Recent Calls; Recent Calls Menu; Return Any Call
48 Recent Calls Menu 11 Recent Calls Recent Calls Menu Select Recent Calls from the main menu to access the following functions: Work with Call Lists Return Any Call 1. From All calls , highlight a number. 2. Press the Send key to call the number or select Options to access more features. This list ...
Page 57 - Save Number from Call List; Erase Call List Records
User Guide 49 Deal with a Missed Call When you have missed a call, “Missed Call” appears on your screen. You can do one of the following: • To clear the screen, select OK . • To view the call details, select Calls and press the OK key. • To return the call, select Calls and press the Send key. Call ...
Page 58 - Surf the Web; Launch Browser; Search the Web
50 Surf the Web 12 Web Surf the Web You can use your phone to browse the Internet if you have obtained phone Internet services from your service provider and if over-the-air Internet access is available in your area. Launch Browser Select Surf the Web to launch the browser. An alert appears notifyin...
Page 59 - 3 Voice Commands; Call a Contact; Call a Number; Find a Contact
User Guide 51 13 Voice Commands You can do certain commands through voice recognition. To control the settings associated with voice commands, see “Voice dialing” on page 22. Call a Contact 1. From the home screen, press and hold the Send key. The phone prompts, “Say a command”. 2. Say “Contact” and...
Page 60 - Use a Shortcut
52 Use a Shortcut Use a Shortcut 1. From the home screen, press and hold the Send key. The phone prompts, “Say a command”. 2. Say the name of the menu item you want to access or say “Shortcuts” to view a list of menu items. The phone prompts, “Say one of the shortcuts”. 3. Say the name of the menu i...
Page 61 - Customer Support; Qualified Service
User Guide 53 14 Get Help Customer Support To contact Virgin Mobile’s customer support department for information about your phone, account history, call coverage area, and specific features available to you, such as call forwarding or voicemail: • Go to www.virginmobileusa.com . • Dial *VM from you...
Page 62 - Index
54 Index Numerics 1-touch dialing, 22 A accessories, 1, 53 headsets, 25T-coil hearing aid, 26TTY device, 25 airplane mode, 20 set date and time, 20 alarm clock, 45alerts minute, 20pages, 38scheduler, 44voice privacy, 25 auto-hyphenation, 19 B backlighting, 18banner, 18battery charging, 2drain, 3inst...