Page 2 - Contents
Welcome to Bluegrass Cellular-the best network in Central Kentucky. Thank you for choosing us to be your wireless provider! As part of the Bluegrass Cellular family, you will receive a level of customercare far superior to that of our competitors. That’s because we focus all ofour energy on the area...
Page 3 - Getting Started
Getting Started Before using your phone, be sure to charge your battery for the recom-mended amount of time according to your phone’s manual. Shop our loca-tions for adapters, car chargers, batteries and more, or visit our accessoryshop online at bluegrasscellular.com. Your phone manual contains mor...
Page 4 - Important Information About Your Bill; Billing Information
Directory Assistance Charges Dialing 411 or 555-1212 for home directory assistance costs $1.20 percall. Airtime will also be incurred. Compliance Charge The Compliance Charge is incurred to help recover or help defraycosts of taxes and of governmental surcharges and fees imposedon Bluegrass Cellular...
Page 5 - How to Read Your Bill; Summary of Charges Section:; How to Read Y
How to Read Your Bill To help you understand your first bill, the following are key sections of yourstatement located on the first page of your bill. Remittance Section: 1 Invoice Date: The last day of the current billing cycle. 2 Account Number: This is your Bluegrass Cellular account number. Pleas...
Page 7 - Standard Features Included with your Plan; Call Waiting; Optional Features; Standard F
10 Standard Features Included with your Plan Call Waiting Call waiting is included with your plan as a free feature. You will, however,have minutes debited for both calls that you have in your call waiting queue. Call Forwarding* There are many call forwarding options. The process of forwarding a ca...
Page 8 - Voice Mail; oice Mail
12 Voice Mail Voice Mail offers a great way to get the message when you’re away from yourphone, and it’s easy to use. • Airtime IS NOT incurred when a message is deposited in Voice Mail.• Airtime IS NOT incurred when checking messages from a landline phone.• Airtime IS incurred when checking message...
Page 9 - Voice Mail Menu Options; oice Mail Menu Options
14 Voice Mail Menu Options When setting up your voice mailbox for the first time, follow the steps toestablish your security code, record your greeting, and record your name.Once this is completed, you can choose to perform other options from thevarious menus. Italicized options are for Voice Mail P...
Page 10 - Text Messaging; Picture Messaging; xt / Picture Messaging
16 Text Messaging Text messaging is easy to use when calling or leaving a voice mai is simply notconvenient. Text messaging charges are $0.20 per message, sent or received,unless you choose a package. Text messages are short - 160 characters = 1message. Any single message over 160 characters will be...
Page 11 - BlueWorks Mobile Web/ BREWTM; Mobile Web - Information On Demand; Ringback Tones; How To Use RingbackTones; Mobile W
BlueWorks Mobile Web/ BREW™ Mobile Web - Information On Demand Sign up for mobile web access and log on by selecting the iconor web browser option from your phone’s menu. Instructions vary byphone, refer to your user’s manual for complete information. The MobileWeb menu options available are • Local...
Page 12 - Mobile Office Solutions / 3G High Speed Data / Bluetooth; Bluetooth
Mobile Office Solutions Your need to stay connected – the edge you’ve been looking for.BlueWorks Mobile Office Solutions offers you a way to wirelessly connectwith voice and data, on the most reliable network available. Now you canrespond quickly to questions and requests from customers and prospect...