Page 2 - Disclaimer; Copyright © Intel Corporation 2002.
SE7500CW2 Troubleshooting Guide - 2 - 08/21/02 Disclaimer THE INFORMATION IN THIS DOCUMENT IS PROVIDED "AS IS" WITH NO WARRANTIES WHATSOEVER, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY WARRANTY OTHERWISE ARISING OUT OF ANY PROPOSAL, SPECIFICATION, O...
Page 3 - Table of Contents
SE7500CW2 Troubleshooting Guide - 3 - 08/21/02 Table of Contents Intel® Server Board SE7500CW2 Troubleshooting.................................................. 4 Boot Issues ............................................................................................................. 5 1) My server ...
Page 4 - Intel® Server Board SE7500CW2 Troubleshooting; ) Send an e-mail to Intel Customer Support using this form
SE7500CW2 Troubleshooting Guide - 4 - 08/21/02 Intel® Server Board SE7500CW2 Troubleshooting Welcome to the Server Board SE7500CW2. In the unlikely event you do encounter issues, this guide will help you troubleshoot & identify possible problem areas. If you are unable to resolve a problem using...
Page 5 - Boot Issues
SE7500CW2 Troubleshooting Guide - 5 - 08/21/02 Boot Issues 1) My server will not power on. Check for the following possibilities: • The SE7500CW2 server board requires an ATX +12V power supply. A momentary switch should be used for the power on/off switch and the sleep/resume switch. The power suppl...
Page 6 - Check the following:
SE7500CW2 Troubleshooting Guide - 6 - 08/21/02 • If the server will still not boot, please fill in the issue report form at the end of this document & contact your Intel customer support representative. 2) My hard disk drive (HDD) lights went on, I heard the drives spin up, and my floppy drive l...
Page 7 - ) Some of my hard drives show up during POST and some don’t.
SE7500CW2 Troubleshooting Guide - 7 - 08/21/02 cause false signals to be transmitted commanding the system to boot. Before removing the cover to your chassis, you should always • Turn off the server via the power switch on the front panel. • Unplug the AC cord from the server. 4) Some of my hard dri...
Page 8 - Other Questions; General Questions; ) What order must I populate processor sockets?
SE7500CW2 Troubleshooting Guide - 8 - 08/21/02 Other Questions General Questions 1) Is it possible to enable hyper-threading under Red Hat Linux 7.2 on the SE7500CW2 server board? In order to enable hyper-threading using Intel® Xeon™ processors under Red Hat Linux 7.2 it is necessary to download and...
Page 10 - ATI Rage XL Video Driver Installation
SE7500CW2 Troubleshooting Guide - 10 - 08/21/02 10. Press <ENTER> again to continue with the installation and follow the on-screen instructions 11. When prompted, remove the “Windows* NT 4.0 Server ” CD and “Promise FastTrack100 ™ Controller” diskette from the system Note: The system will rebo...
Page 12 - Memory Questions; ) What memory configurations are supported on the SE7500CW2?; Pairs are side-by-side starting with DIMM pair 1A and 1GB that are
SE7500CW2 Troubleshooting Guide - 12 - 08/21/02 with following steps, • copy linux-2.4.19.tar.gz to /usr/src/ • run 'tar -xzf linux-2.4.19' to extract the kernel source • copy patch file to new kernel source directory /usr/src/linux-2.4.19 • cd /usr/src/linux-2.4.19 • gzip -dc patch-2.4.19-ac4.gz | ...
Page 13 - Jumpers and BIOS Setup Options; ) How should the jumpers be set on Intel Server Board SE7500CW2?
SE7500CW2 Troubleshooting Guide - 13 - 08/21/02 reliability: http://support.intel.com/support/motherboards/server/SE7500CW2 Jumpers and BIOS Setup Options 1) How should the jumpers be set on Intel Server Board SE7500CW2? For normal operation, the jumpers are set correctly from the factory. Refer to ...
Page 14 - Intel® Server Board SE7500CW2 Issue Report Form; Chassis
SE7500CW2 Troubleshooting Guide - 14 - 08/21/02 If you must contact customer support, please fill out the following support form and have it ready. Intel® Server Board SE7500CW2 Issue Report Form Please Complete All That Apply Company Name: Date Submitted: Contact: Email Address: Telephone #: Priori...
Page 15 - Operating System
SE7500CW2 Troubleshooting Guide - 15 - 08/21/02 Problem Description Complete details of the problem setup, problem description, error messages, recreation steps, troubleshooting steps completed, etc. System Configuration Information Hardware Main Board Part Number (PBA#/AA#): System BIOS Version: SC...
Page 16 - Utilities; PCI Adapters; Onboard Devices
SE7500CW2 Troubleshooting Guide - 16 - 08/21/02 Service or Support Pack: Kernel Version (if using Unix/Linux) Utilities Intel LanDesk® Client Manager version: SC5200 Base Hot-Swap Backplane Firmware PCI Adapters PCI Slot Manufacturer/Model number: Driver version: Is this adapter on the tested hardwa...