Page 2 - Table of Contents; IP
HandyTone-386 User Manual Grandstream Networks, Inc. 2 Table of Contents 1 WELCOME ...................................................................................................................... 4 2 INSTALLATION.....................................................................................
Page 3 - RESTORE FACTORY DEFAULT SETTING...
HandyTone-386 User Manual Grandstream Networks, Inc. 3 7.2 C ONFIGURATION F ILE D OWNLOAD ........................................................................... 39 7.3 F IRMWARE AND C ONFIGURATION F ILE P REFIX AND P OSTFIX .................................... 39 7.4 M ANAGING F IRMWARE AND C O...
Page 4 - Welcome
HandyTone-386 User Manual Grandstream Networks, Inc. 4 1 Welcome Congratulations on becoming an owner of HandyTone-386. You made an excellent choice and we hope you enjoy all of its capabilities. Grandstream's HandyTone-386 is an all-in-one VoIP integrated access device that features superb audio qu...
Page 5 - Installation; Top View
HandyTone-386 User Manual Grandstream Networks, Inc. 5 2 Installation HandyTone-386 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HandyTone-386 VoIP functionalities are available via regular analog telephone...
Page 7 - What is Included in the Package; One universal power adaptor; Safety Compliances
HandyTone-386 User Manual Grandstream Networks, Inc. 7 3 What is Included in the Package The HandyTone-386 package contains: 1) One HandyTone-386 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The HandyTone-386 is compliant with various safety standards including FCC/CE ...
Page 8 - Product Overview; Key Features; Supports dual SIP accounts via dual FXS ports
HandyTone-386 User Manual Grandstream Networks, Inc. 8 4 Product Overview 4.1 Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc. • Supports dual SIP accounts via dual FXS ports • Powerful digital sig...
Page 9 - Hardware Specification; UL
HandyTone-386 User Manual Grandstream Networks, Inc. 9 4.2 Hardware Specification The table below lists the hardware specification of HandyTone-386. Model HandyTone-386 LAN interface 1xRJ45 10Base-T FXS telephone port 2 x FXS PSTN Port 1x PSTN pass-through or life line port Button 1 LED Green and Re...
Page 10 - Basic Operations; Get Familiar with Voice Prompt; FXS port 1
HandyTone-386 User Manual Grandstream Networks, Inc. 10 5 Basic Operations 5.1 Get Familiar with Voice Prompt HandyTone-386 has a stored voice prompt menu for quick browsing and simple configuration. Currently, the voice prompt menu and the LED button is designed for FXS port 1 ONLY. To enter this v...
Page 11 - “*” shifts down to the next menu option; Make Phone Calls; Calling phone or extension numbers
HandyTone-386 User Manual Grandstream Networks, Inc. 11 NOTE: • Once the button is pressed, it enters the voice prompt main menu. If the button is pressed again, while it is already in the voice prompt menu, it jumps to “Direct IP Call” option and a dial tone is prompted • “*” shifts down to the nex...
Page 12 - followed by pressing the “#” key if it is; Call Hold; Blind Transfer
HandyTone-386 User Manual Grandstream Networks, Inc. 12 To make a direct IP call, first pick up the analog phone or turn on the speakerphone on the analog phone, then access the voice menu prompt by dial “***” or press the button on the HandyTone-286, and dials “47” to access the direct IP call menu...
Page 13 - Enable Call Feature” has to be set to “Yes” in web configuration page.; Attended Transfer; Attend Transfer; Star Code Style 3-way Conference; If C does not answer the call, A can press “flash” back to talk to B.; Bellcore Style 3-way Conference
HandyTone-386 User Manual Grandstream Networks, Inc. 13 • “ Enable Call Feature” has to be set to “Yes” in web configuration page. A can hold on to the phone and await one of the three following behaviors: • A quick confirmation tone (temporarily using the call waiting indication tone) followed by a...
Page 14 - PSTN Pass Through; Call Features
HandyTone-386 User Manual Grandstream Networks, Inc. 14 Bellcore style 3-way conference is also supported. To do this, user needs to enable “Use Bell-style 3-way Conference” in FXS1 or FXS2 web configuration. Assuming that call party A and B are in conversation. A wants to bring C in a conference: 1...
Page 15 - PSTN Pass Through / Life Line; FAX Support; RED LED
HandyTone-386 User Manual Grandstream Networks, Inc. 15 *90 Busy Call Forward To use this feature, dial “*90”, wait for the dial tone. Then dial the forward number ended with #, wait for dial tone, hang up. *91 Cancel Busy Call Forward To cancel “Busy Call Forward”, dial “*91” and get the dial tone,...
Page 16 - GREEN LED
HandyTone-386 User Manual Grandstream Networks, Inc. 16 HandyTone-486 fails to register Button flashes every 2 seconds (if SIP server is configured) Firmware Upgrading Button flashes every 2 seconds Device Malfunctions Red light steady on GREEN LED mostly indicates normal working status Message Wait...
Page 17 - Configuration Guide; Configuring HandyTone-386 LAN IP through Voice Prompt; DHCP Mode; Configuring HandyTone-386 with Web Browser; Access the Web Configuration Menu; is the IP address of the phone.; End User Configuration
HandyTone-386 User Manual Grandstream Networks, Inc. 17 6 Configuration Guide 6.1 Configuring HandyTone-386 LAN IP through Voice Prompt 6.1.1 DHCP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-386 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.1 with voice menu option 01 ...
Page 18 - Grandstream Device Configuration; If you
HandyTone-386 User Manual Grandstream Networks, Inc. 18 Once this HTTP request is entered and sent from a Web browser, the HandyTone-386 will respond with the following login screen: Grandstream Device Configuration Password Login All Rights Reserved Grandstream Networks, Inc. 2005 The password is c...
Page 19 - This number is always
HandyTone-386 User Manual Grandstream Networks, Inc. 19 Grandstream Device Configuration STATUS BASIC SETTINGS ADVANCED SETTINGS FXS PORT1 FXS PORT2 MAC Address: 00.0B.82.00.00.00 IP Address: 192.168.1.109 Product Model: HT386 Software Version: Program-- 1.0.3.44 Bootloader-- 1.0.8.11 HTML-- 1.0.3.4...
Page 20 - PSTN access
HandyTone-386 User Manual Grandstream Networks, Inc. 20 Grandstream Device Configuration STATUS BASIC SETTINGS ADVANCED SETTINGS FXS PORT1 FXS PORT2 End User Password: (purposely not displayed for security protection) Web Port: 80 (default for HTTP is 80) IP Address: dynamically assigned via DHCP (d...
Page 21 - This is the device’s internal HTTP server port. Default is 80.
HandyTone-386 User Manual Grandstream Networks, Inc. 21 End User Password This contains the password for end user to access the Web Configuration Menu. User can put new password here. This field is case sensitive with maximum of 25 characters Web Port This is the device’s internal HTTP server port. ...
Page 22 - Daylight Savings Time
HandyTone-386 User Manual Grandstream Networks, Inc. 22 Daylight Savings Time This parameter controls whether the displayed time will be daylight savings time or not. If set to “Yes” and the Optional Rule is empty, then the displayed time will be 1 hour ahead of normal time. The “Automatic Daylight ...
Page 23 - Advanced Configuration and FXS ports Parameters; Firmware Upgrade and
HandyTone-386 User Manual Grandstream Networks, Inc. 23 6.2.3 Advanced Configuration and FXS ports Parameters To login to the Advanced Setting and FXS port configuration pages, administrator password is required. The default administrator password is “admin”. User can change the administrator passwo...
Page 24 - No; Local area code for North American Dial Plan.
HandyTone-386 User Manual Grandstream Networks, Inc. 24 Firmware Key: (in Hexadecimal Representation) Onhook Threshold: 800 ms FXS Impedance: 600 Ohm (North America) Caller ID Scheme: Bellcore (North America) Onhook Voltage: 36V Polarity Reversal: No Yes (reverse polarity upon call establishment and...
Page 26 - Syslog Level
HandyTone-386 User Manual Grandstream Networks, Inc. 26 Syslog Level Select the ATA to report the log level. Default is NONE. The level is eitherone of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: • product model/version on boot up (INFO level) • NAT related...
Page 29 - User ID is phone
HandyTone-386 User Manual Grandstream Networks, Inc. 29 • FXS Port 2 Page: Grandstream Device Configuration STATUS BASIC SETTINGS ADVANCED SETTINGS FXS PORT1 FXS PORT2 SIP Server: sip.sipserver2.com (e.g., sip.mycompany.com, or IP address) Outbound Proxy: (e.g., proxy.myprovider.com, or IP address, ...
Page 31 - Volume; RX; SIP Server
HandyTone-386 User Manual Grandstream Networks, Inc. 31 350 440 0 0 Dial Tone 350 440 10 10 Recall Dial Tone 350 440 10 10 Message Waiting 350 440 10 10 Confirmation 440 480 200 400 Audible Ringing 480 620 50 50 Busy Tone 480 620 25 25 Reorder Tone 1400 2600 10 10 Receiver offhook Volume Amplificati...
Page 32 - This parameter sets the payload type for DTMF using RFC2833
HandyTone-386 User Manual Grandstream Networks, Inc. 32 Unregister On Reboot Default is No. If set to Yes, the device will first send registration request to indicate SIP registra to remove previous bindings. Register Expiration This parameter allows the user to specify the time frequency (in minute...
Page 33 - NAT Traversal
HandyTone-386 User Manual Grandstream Networks, Inc. 33 NAT Traversal This parameter defines whether the HT386 NAT traversal mechanism will be activated or not. If activated (by choosing “Yes”) and a STUN server is also specified, then the HT386 will behave according to the STUN client specification...
Page 34 - Default is No. Use only if proxy supports 484 response
HandyTone-386 User Manual Grandstream Networks, Inc. 34 Silence Suppression This controls the silence suppression/VAD feature of G723 and G729. If set to “Yes”, when a silence is detected, small quantity of VAD packets (instead of audio packets) will be sent during the period of no talking. If set t...
Page 35 - Saving the Configuration Changes; Your configuration changes have been saved.; Rebooting the HandyTone-386 from Remote
HandyTone-386 User Manual Grandstream Networks, Inc. 35 6.2.4 Saving the Configuration Changes Once a change is made, users should click on the “Update” button in the Configuration page. The HandyTone-386 will then display the following screen to confirm that the changes have been saved. Grandstream...
Page 36 - You may relogin by clicking on the link below in 30 seconds.; Configuration through a Central Server
HandyTone-386 User Manual Grandstream Networks, Inc. 36 Grandstream Device Configuration The device is rebooting now... You may relogin by clicking on the link below in 30 seconds. Click to relogin All Rights Reserved Grandstream Networks, Inc. 2004 At this point, the user can relogin to the HandyTo...
Page 37 - Software Upgrade; Firmware Upgrade through TFTP/HTTP; . Our latest official release can be
HandyTone-386 User Manual Grandstream Networks, Inc. 37 7 Software Upgrade Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. 7.1 Firmware Upgrade through TFTP/HTTP To upgrade via TFTP or HTTP, the “Firmware...
Page 38 - Configuration File Download
HandyTone-386 User Manual Grandstream Networks, Inc. 38 7.2 Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP. “Config Server Path” is the TFTP or HTTP server path for configuration file. It needs to be set t...
Page 39 - Restore Factory Default Setting; Warning; Enter “99” and get the voice prompt “Reset”.
HandyTone-386 User Manual Grandstream Networks, Inc. 39 8 Restore Factory Default Setting Warning !!! Restore the Factory Default Setting will DELETE all configuration information of the device. Please backup or print out all the settings before you approach to following steps. Grandstream will not ...
Page 40 - Glossary of Terms; CODEC
HandyTone-386 User Manual Grandstream Networks, Inc. 40 9 Glossary of Terms ADSL Asymmetric Digital Subscriber Line: Modems attached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. A...
Page 41 - omain
HandyTone-386 User Manual Grandstream Networks, Inc. 41 telephony. DECT covers wireless PBXs, telepoint, residential cordless telephones, wireless access to the public switched telephone network, Closed User Groups (CUGs), Local Area Networks, and wireless local loop. The DECT Common Interface radio...
Page 42 - Dynamic Host Configuration Protocol
HandyTone-386 User Manual Grandstream Networks, Inc. 42 FXO Foreign eXchange Office An FXO device can be an analog phone, answering machine, fax, or anything that handles a call from the telephone company like AT&T. They should also operate the same way when connected to an FXS interface. An FXO...
Page 43 - IP-based Private Branch Exchange
HandyTone-386 User Manual Grandstream Networks, Inc. 43 H.323 A suite of standards for multimedia conferences on traditional packet-switched networks. HTTP Hyper Text Transfer Protocol; the World Wide Web protocol that performs the request and retrieve functions of a server IP Internet Protocol. A p...
Page 45 - TCP; connections
HandyTone-386 User Manual Grandstream Networks, Inc. 45 designed for voice transmission and uses fewer resources and is considerably less complex than H.323. All Grandstream products are SIP based STUN Simple Traversal of UDP over NATs, is a network protocol allowing clients behind NAT (or multiple ...