Fujitsu RX600 - Manuals

8 Operating manual RX600 S4 Documentation overview Preface 1.2 Documentation overview More information on your PRIMERGY RX600 S4 can be found in the following documents: – “Quick Star t Hardware - PRIMERGY RX600 S4” leaflet (only included as a printed copy) – “Quick Star t Software - Quick Installat...

RX600 S4 Operating manual 9 Preface Features Further sources of information: – Manual for the monitor – Documentation for boards and drives – Documentation for your operating system – Information files on your operating system 1.3 Features Customer Self Service (CSS) The Fujitsu Siemens Computers Cu...

10 Operating manual RX600 S4 Features Preface In the event of errors, ServerView S2 refers you directly to the affected component and its order information in the Illustrated Spares catalog of the server in question. System board The features of the system board are described in the technical manual...

RX600 S4 Operating manual 11 Preface Features Accessible drives/components A number of mounting locations are available: – An installation slot for a ServerView Local Service Display (standard) – An installation slot for a slimline CD/DVD drive (option) – A 5.25-inch bay for a magnetic tape drive (o...

12 Operating manual RX600 S4 Features Preface High level of availability and data security When memory data is accessed, 1-bit errors in the main memory are identified and automatically corrected with the ECC (Error Correcting Code) method. The patented memory scrubbing function regularly starts up ...

14 Operating manual RX600 S4 Features Preface Server management Server management is implemented using the ServerView software supplied combined with PDA (Prefailure Detection and Analysis) technology from Fujitsu Siemens Computers. PDA repor ts the threat of a system error or overload at an early s...

RX600 S4 Operating manual 15 Preface Features ServerStart You can configure the PRIMERGY server quickly and precisely with the ServerStart software provided. User-guided menus are available for installing the server operating system (for further details see section “Configuring the server” on page 6...

16 Operating manual RX600 S4 Features Preface ServerView Remote Management ServerView Remote Management is the remote management solution from Fujitsu Siemens Computers for PRIMERGY servers. ServerView Remote Management and the relevant hardware components integrated on the system board allow remote...

RX600 S4 Operating manual 17 Preface Notational conventions 1.4 Notational conventions The following notational conventions are used in this manual: 1.5 Technical data Electrical data (hot-plug power supply unit) Text in italics indicates commands or menu items. “Quotation marks” indicate names of c...

RX600 S4 Operating manual 21 2 Overview of the installation steps This chapter contains an overview of the steps necessary to install your server. Links guide you to sections where you can find more detailed information on the individual steps: Ê At first, please take notice of the safety instructio...

22 Operating manual RX600 S4 Overview of the installation steps Ê Configure the server and install the desired operating system and applica-tions. Here you can choose from two possibilities: – Remote configuration and installation with ServerStart: The ServerStar t disc 1 supplied allows you to conv...

RX600 S4 Operating manual 23 3 Important information In this chapter you will find essential information regarding safety when working on your server. 3.1 Safety instructions I The following safety instructions are also provided in the manual “Safety notes and other impor tant information”. This dev...

24 Operating manual RX600 S4 Safety instructions Important information Before starting up V CAUTION! ● During installation and before operating the device, observe the instructions on environmental conditions for your device (see “Technical data” on page 17 ). ● If the server has been moved from a c...

RX600 S4 Operating manual 25 Important information Safety instructions V CAUTION! ● Ensure that the power sockets on the device and the grounded shock-proof sockets are freely accessible. ● The On/Off button or the main power switch (if present) does not isolate the device from the mains power suppl...

28 Operating manual RX600 S4 Safety instructions Important information Working with CDs/DVDs and CD/DVD drives When working with devices with CD/DVD drives, these instructions must be followed. V CAUTION! ● Only use CDs/DVDs that are in perfect condition in your server's CD/DVD drive, in order to pr...

RX600 S4 Operating manual 29 Important information Safety instructions Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the follo...

30 Operating manual RX600 S4 CE conformity Important information Other important information: ● During cleaning, observe the instructions in section “Cleaning the server” on page 71 . ● Keep this operating manual and the other documentation (such as the technical manual, CD) close to the device. All...

RX600 S4 Operating manual 31 Important information FCC Class A Compliance Statement 3.3 FCC Class A Compliance Statement If there is an FCC statement on the device, then: The following statement applies to the products covered in this manual, unless otherwise specified herein. The statement for othe...

32 Operating manual RX600 S4 Transporting the server Important information WARNING: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. 3.4 Transporting the server V CAUTION! Only transpor t ...

RX600 S4 Operating manual 33 Important information Notes on installing in the rack 3.5 Notes on installing in the rack V CAUTION! ● For safety reasons, at least two people are required to install the rack model because of its weight and size. ● Never lift the server into the rack using the handles o...

34 Operating manual RX600 S4 Environmental protection Important information 3.6 Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu Siemens Computers standard for “environmentally friendly product design and d...

RX600 S4 Operating manual 37 4 Hardware installation V CAUTION! ● Follow the safety instructions in the chapter “Impor tant information” on page 23 . ● Do not expose the server to extreme environmental conditions (see “Ambient conditions” on page 19 ). Protect the server from dust, humidity and heat...

38 Operating manual RX600 S4 Unpacking the server Hardware installation 4.1 Unpacking the server V CAUTION! Follow the safety instructions in chapter “Important information” on page 23 . The server must always be lifted or carried by at least two people. Do not unpack the server until it is at its i...

RX600 S4 Operating manual 39 Hardware installation Rack installation/removal of server 4.2 Rack installation/removal of server V CAUTION! ● Follow the safety instructions and the rack installation instructions in chapter “Impor tant information” on page 23 . ● At least two people are needed to posit...

RX600 S4 Operating manual 43 Hardware installation Rack installation/removal of server 4.2.1 Mounting in the PRIMECENTER Rack For mounting the server in the PRIMECENTER Rack the following par ts are necessary: – a suppor t bracket with two M5x10 screws including centering disks – a rack mount kit, c...

RX600 S4 Operating manual 45 Hardware installation Rack installation/removal of server Ê Fit the PRIMECENTER Rack cable management as described in the technical manual for the PRIMECENTER Rack. Ê Inser t the server (see section “Inser ting the server” on page 46 ). Ê Route the cables once the server...

46 Operating manual RX600 S4 Rack installation/removal of server Hardware installation 4.2.4 Inserting the server V CAUTION! At least two people are needed to position the server in the rack. Ê Fully extend the fitted telescopic rails. They must click into place so that they can no longer be moved. ...

RX600 S4 Operating manual 47 Hardware installation Rack installation/removal of server The following steps can then be carried out by one person only. Figure 6: Unlock telescopic rails and push server into the rack Ê Press the safety catch (1) on the outside of the two rails upwards in the direction...

48 Operating manual RX600 S4 Rack installation/removal of server Hardware installation Figure 7: Securing the server Ê Place the cage nuts for fastening the front panel in the corresponding holes of the front suppor t uprights and fasten the server using two knurled screws (1). To remove the server,...

RX600 S4 Operating manual 49 Hardware installation Connecting devices to the server 4.3 Connecting devices to the server The por ts for external devices are on the front and rear of the server. The additional por ts available on your server depend on the expansion cards installed (e.g. optional SCSI...

50 Operating manual RX600 S4 Connecting devices to the server Hardware installation The standard ports on the rear are marked with symbols, and some are color-coded: Figure 9: Ports on the left side of the rear 1 2 x USB ports 3 Serial por t COM1 (turquoise) 2 Monitor por t (blue) 1 2 3

52 Operating manual RX600 S4 Connecting the server to the mains Hardware installation 4.4 Connecting the server to the mains The server has two hot-plug power supply units. This ensures redundant power supply. If one power supply unit is defective, the other then guarantees unimpaired operation. Eac...

RX600 S4 Operating manual 53 Hardware installation Connecting the monitor Figure 12: Securing the power cord in the cable clamp Ê Secure the power cords in the cable clamps so the insulated connectors cannot be disconnected from the server accidentally. 4.5 Connecting the monitor Ê Plug the data cab...

54 Operating manual RX600 S4 Notes on connecting/disconnecting cables Hardware installation 4.6 Notes on connecting/disconnecting cables V CAUTION! Always read the documentation supplied with the device you wish to connect. Never connect, or disconnect cables during a thunderstorm. Never pull on a c...

RX600 S4 Operating manual 55 5 Starting up and operation V CAUTION! Follow the safety instructions in chapter “Impor tant information” on page 23 . 5.1 Controls and indicators 5.1.1 Front of server Figure 13: Front - detailed view: port and control panel 1 Monitor port 7 ID indicator 2 3 x USB por t...

RX600 S4 Operating manual 57 Starting up and operation Controls and indicators 5.1.1.2 Indicators on the control panel ID ID button Lights up (blue) on the front and on the rear of the server when the ID button is pressed. The two ID indicators are synchronized. Hard disk activity indicator (green/o...

58 Operating manual RX600 S4 Controls and indicators Starting up and operation CSS CSS/Global Error indicator (yellow/orange) Generally, the three possible states of this indicator have the following meanings: – Does not light up when the system is OK. – If the event is still acute after a power fai...

60 Operating manual RX600 S4 Controls and indicators Starting up and operation 5.1.1.4 Indicators on the HDD modules Figure 15: Indicators on an HDD module If a hard disk drive continuously indicates an error, the drive should be replaced as soon as possible. This can be done during operation (see “...

RX600 S4 Operating manual 61 Starting up and operation Controls and indicators 5.1.1.5 Indicator on the fan modules Figure 16: Fan status indicator (right fan module) The server has two fan modules each with two hot-plug system fans. The fan status indicator (1) visible at the front relates to both ...

62 Operating manual RX600 S4 Controls and indicators Starting up and operation 5.1.2 Rear of server 5.1.2.1 LAN indicators Figure 17: LAN indicators (rear right) 1 LAN activity indicator (service LAN) Lights up green if a LAN connection exists.Does not light up if no LAN connection exists.Flashes gr...

RX600 S4 Operating manual 63 Starting up and operation Controls and indicators I The LAN activity indicators are synchronous with the LAN indicators on the front of the server (see “Indicators on the control panel” on page 57 ). 5.1.2.2 CSS indicator Figure 18: CSS indicator (rear right) 1 CSS indic...

64 Operating manual RX600 S4 Controls and indicators Starting up and operation 5.1.2.3 Global Error indicator Figure 19: Global Error indicator (rear right) 1 Global Error indicator (orange) Does not light up when the system is OK. No service incident or critical event has occurred. Flashes orange w...

RX600 S4 Operating manual 65 Starting up and operation Controls and indicators 5.1.2.4 ID indicator and ID button Figure 20: ID indicator and ID button (rear right) 1 ID indicator (blue) Lights up blue when the system has been selected by pressing the ID button (2). To deactivate, press the button a...

66 Operating manual RX600 S4 Controls and indicators Starting up and operation 5.1.2.5 Indicators on the hot-plug power supply units Figure 21: Indicators on the power supply units (right power supply unit) In normal server operation, LED 1 and 3 light up permanently, LED 2 does not light up. As soo...

RX600 S4 Operating manual 67 Starting up and operation Switching the server on and off 5.2 Switching the server on and off V CAUTION! It nothing appears on the screen but flickering stripes after switching on the server, switch the server off immediately (see chapter “Trouble- shooting and tips” on ...

RX600 S4 Operating manual 69 Starting up and operation Configuring the server 5.3 Configuring the server This section contains information about configuring the server and installing the operating system. I Make sure that the energy saving functions are disabled in the BIOS Setup during server opera...

70 Operating manual RX600 S4 Configuring the server Starting up and operation 5.3.2 Configuration with ServerStart The ServerStart disc 1 supplied allows you to conveniently configure the server and install the operating system. Menu-guided configuration includes server configuration with the SCU an...

RX600 S4 Operating manual 71 Starting up and operation Cleaning the server 5.3.3 Configuration without ServerStart Configuring onboard SAS RAID controller Configure the controller as described in section “Configuring onboard SAS RAID controller” on page 69 . Installing the operating system Ê Inser t...

RX600 S4 Operating manual 73 6 Property and data protection 6.1 Mechanical access protection The lockable rack door protects the server against unauthorized access. 6.2 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized acc...

RX600 S4 Operating manual 75 7 Troubleshooting and tips V CAUTION! Follow the safety instructions in the “Safety notes and other impor tant information” manual and in chapter “Impor tant information” on page 23 . If a fault occurs, attempt to resolve it using the measures described: – in this chapte...

RX600 S4 Operating manual 77 Troubleshooting and tips Flickering stripes on monitor screen 7.4 Flickering stripes on monitor screen V CAUTION! Switch off the server immediately. Risk of damaging the server. Monitor does not support the set horizontal frequency Ê Find out which horizontal frequency y...

78 Operating manual RX600 S4 Incorrect date and time Troubleshooting and tips 7.6 Incorrect date and time Ê Set the date and time in the operating system or in the BIOS Setup under the Main menu, using System Date and System Time respectively. I Note that the operating system may affect the system t...

RX600 S4 Operating manual 79 Troubleshooting and tips Added drive reported as defective 7.8 Added drive reported as defective RAID controller is not configured for this drive The drive was probably installed when the system was switched off. Ê Reconfigure the RAID controller for the drive using the ...

RX600 S4 Operating manual 81 8 CSS components This chapter describes how to handle CSS components and how to identify defective CSS components and replace them yourself. I Fur ther information on the CSS concept is provided in the “Customer Self Service (CSS)” manual on the ServerBooks DVD. Upgrades...

82 Operating manual RX600 S4 Hot-plug components CSS components 8.1 Hot-plug components This section describes how to handle the hot-plug components and/or how to modify your server hardware (e.g. adding/replacing hot-plug power supply units or hot-plug HDD modules). The hot-plug procedure increases...

84 Operating manual RX600 S4 Hot-plug components CSS components If everything is functioning correctly, the green LEDs 1 and 3 (see “Indicators on the hot-plug power supply units” on page 66 ) at the rear of the power supply unit will now light up. 8.1.2 Replacing hot-plug CPU fans The server has tw...

RX600 S4 Operating manual 85 CSS components Hot-plug components Figure 23: Unlocking fan module left and removing it Ê Briefly press the green point (1). The handle (2) is released. Use the handle to pull out the defective fan module. V CAUTION! Never leave the fan module slot empty for more than tw...

86 Operating manual RX600 S4 Hot-plug components CSS components 8.1.3 Replacing hot-plug main memory fans V CAUTION! The actions described in this section may only be performed by personnel with the appropriate technical training. Any unauthorized openings and improper repairs could expose the user ...

RX600 S4 Operating manual 87 CSS components Hot-plug components Ê Open the housing cover (see “Opening/closing the housing” on page 114 ). Figure 24: Diagnostic LED on main memory fan Ê Use the diagnostic LED (1) to identify the faulty fan. The diagnostic LED lights up/flashes orange. Figure 25: Exc...

RX600 S4 Operating manual 89 CSS components Hot-plug components 8.1.4 Hot-plug hard disk drives Up to eight hot-plug hard disk drives can be installed in the PRIMERGY RX600 S4 Server. The hard disk drives which can be ordered for the PRIMERGY RX600 S4 are supplied already mounted in an installation ...

90 Operating manual RX600 S4 Hot-plug components CSS components 8.1.4.1 Handling hard disk drives and HDD modules Hard disk drives incorporated in the HDD modules are highly sensitive electro-magnetic devices and must be handled with great care. Incorrect handling can cause partial or total failure ...

RX600 S4 Operating manual 91 CSS components Hot-plug components 8.1.4.2 Removing/installing the dummy module Free slots are provided with dummy modules. Remove the dummy module before installing an additional HDD module. Figure 26: Removing the dummy module Ê Press both tabs on the dummy module toge...

92 Operating manual RX600 S4 Hot-plug components CSS components 8.1.4.3 Installing/removing the HDD module Unlocking the HDD module Figure 27: Unlocking the HDD module Ê Release the locking mechanism by pressing the locking button (1). Ê Push the handle of the HDD module fully in the direction of th...

RX600 S4 Operating manual 93 CSS components Hot-plug components Installing the HDD module Ê Unlock the HDD module as described in section “Unlocking the HDD module” on page 92 . Figure 28: Pushing the HDD module into the slot Ê Carefully push the HDD module into the empty slot until it stops.

94 Operating manual RX600 S4 Hot-plug components CSS components Figure 29: Lock the HDD module Ê Push the handle completely until the locking mechanism engages.

RX600 S4 Operating manual 95 CSS components Hot-plug components Removing the HDD module V CAUTION! ● Only remove an HDD module during operation if the drive is not currently being accessed. Observe the control LEDs for the corre-sponding HDD modules (see “Indicators on the HDD modules” on page 60 )....

RX600 S4 Operating manual 97 CSS components Hot-plug components 8.1.5 Hot-plug expansion cards V CAUTION! The actions described in this section may only be performed by personnel with the appropriate technical training. Any unauthorized openings and improper repairs could expose the user to risks (e...

98 Operating manual RX600 S4 Hot-plug components CSS components Figure 30: Slots with and without hot-plug functionality I Slots 1 - 4 (green locks) are hot-plug slots. Slots 5 - 7 (blue locks) are slots without hot-plug functionality. The server must be switched off before expansion cards are repla...

100 Operating manual RX600 S4 Hot-plug components CSS components Removing expansion card from the removal tool V CAUTION! When removing the expansion card from the removal tool, pay par ticular attention to the engaging hooks that fasten the board to the removal tool (see figure 32 on page 100 ). Do...

RX600 S4 Operating manual 101 CSS components Hot-plug components Removing engaging hooks Figure 33: Removing engaging hooks from the removal tool Ê Push the green engaging hooks down in the direction of the arrow (1) until they disengage from the removal tool. Ê Remove the engaging hooks (2) and kee...

102 Operating manual RX600 S4 Hot-plug components CSS components 8.1.5.2 Removing a dummy module If a slot does not contain an expansion card, it is occupied by a dummy module. This is a retaining plate with an attached removal tool. Before inser ting an additional hot-plug expansion card, you will ...

RX600 S4 Operating manual 103 CSS components Hot-plug components I Keep the retaining plate for future use. Ê Push the engaging hooks down until they disengage from the removal tool (see figure 33 on page 101 ), and keep them in a safe place. 8.1.5.3 Installing a hot-plug expansion card Inserting an...

104 Operating manual RX600 S4 Hot-plug components CSS components Ê Inser t the green engaging hooks in the rods and push them down until they engage in the upper edge of the expansion card. V CAUTION! Make sure that the ports on the expansion card are not blocked by the engaging hooks. Operating the...

RX600 S4 Operating manual 105 CSS components Replacement of non-hot-plug components 8.2 Replacement of non-hot-plug components 8.2.1 Replacing a memory module V CAUTION! The actions described in this section may only be performed by personnel with the appropriate technical training. Any unauthorized...

106 Operating manual RX600 S4 Replacement of non-hot-plug components CSS components Ê Open the server (see “Opening/closing the housing” on page 114 ). Figure 36: Example: Diagnostic LEDs on memory board B Ê Use the diagnostic LEDs (1-8) to identify the faulty memory module. The diagnostic LED light...

RX600 S4 Operating manual 107 CSS components Replacement of non-hot-plug components 8.2.1.1 Removing the memory board in question Figure 37: Example: Removing memory board A Ê Unlock the memory board in question. Ê Lift the memory board up and out.

108 Operating manual RX600 S4 Replacement of non-hot-plug components CSS components Figure 38: Removing the memory board cover Ê Remove the cover on the memory board by pressing the marked tabs. First press tabs 1 and 2, then tab 3. 2 1 3

RX600 S4 Operating manual 109 CSS components Replacement of non-hot-plug components 8.2.1.2 Removing a defective memory module Figure 39: Identify the slot on the memory board Ê Identify the slot with the defective memory module (see page 106 ). The slots on the memory board are numbered 1 through 8...

RX600 S4 Operating manual 111 CSS components Replacement of non-hot-plug components 8.2.1.3 Installing a new memory module V CAUTION! The faulty memory module must only be replaced by an identical memory module. Figure 41: Inserting a memory module Ê Carefully press the memory module into the slot (...

112 Operating manual RX600 S4 Replacement of non-hot-plug components CSS components 8.2.1.4 Reinstalling the memory board in question Figure 42: Placing the cover on the memory board Ê Place the cover back on the memory board by pressing the marked tabs. First press tab 3, then tabs 1 and 2. 2 1 3

RX600 S4 Operating manual 113 CSS components Replacement of non-hot-plug components Figure 43: Example: Installing memory board A Ê Slide the memory board down in the lateral guide channels until it engages in the slot. Ê Make sure that the locks on the sides engage.

114 Operating manual RX600 S4 Opening/closing the housing CSS components 8.3 Opening/closing the housing V CAUTION! The actions described in this section may only be performed by personnel with the appropriate technical training. Any unauthorized openings and improper repairs could expose the user t...

RX600 S4 Operating manual 115 Abbreviations AC Alternating Current ACPI Advanced Configuration and Power Interface ANSI American National Standards Institute ASR&R Automatic Server Reconfiguration and Restar t BBU Battery Backup Unit BIOS Basic Input-Output System BMC Baseboard Management Contro...

RX600 S4 Operating manual 123 Index 3rd par ty rack installing server 45 requirements 40 Aaccessible drives DVD 11 , 56 , 59 magnetic tape 11 acclimatization time 37 , 90 Advanced Video Redirection 13 ambient conditions 19 ASR&R 12 Automatic Server Reconfiguration & Restart 12 AVR 13 BBIOS s...