Page 3 - Preface; Intended Audience
ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 3 Preface This manual provides an overview of ETERNUS VSS Hardware Provider and explains how to use it. Third Edition November 2012 Intended Audience This manual is intended for users who want an overview ...
Page 4 - Related Manual; Additional Information; Abbreviations
Preface ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 4 Related Manual The following manual contains related material: • ETERNUS VSS Hardware Provider 2.1 Copy Set Operation Technical Guide Additional Information Abbreviations In this manual, the stor...
Page 5 - Naming Conventions; Acknowledgments
ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 5 Naming Conventions The following names are used for Microsoft® Windows Server®. Notes when deleting the server graphic shell on Windows Server 2012 An environment in which a server graphic shell is delet...
Page 6 - Release Information; ETERNUS VSS Hardware Provider Modification History
ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 6 Release Information ETERNUS VSS Hardware Provider Modification History This section provides a history of modifications for ETERNUS VSS Hardware Provider. Version Modification effect 1.2.0 • Added the fo...
Page 8 - ETERNUS VSS Hardware Provider Updates
Release Information ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 8 ETERNUS VSS Hardware Provider Updates The following table shows the updates for each ETERNUS VSS Hardware Provider version: 2.0.2 • Changed the package structure as follows:[For Windo...
Page 11 - Table of Contents
ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 11 Table of Contents Chapter 1 ETERNUS VSS Hardware Provider 14 1.1 Overview ................................................................................................................... 14 1.2 Funct...
Page 13 - Chapter 9
Table of Contents ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 13 Chapter 9 Messages 75 9.1 Event Log Messages ................................................................................................ 75 9.2 Command Messages .....................
Page 14 - Chapter 1; Overview
ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 14 Chapter 1 ETERNUS VSS Hardware Provider 1.1 Overview E TERNUS VS S Hardware Provider (hereinafter referred to as "VSSHP") is a program that iscompatible with the Microsoft Volume Shadow Copy Ser...
Page 15 - Functions; Cooperation with Advanced Copy functions; Target disk pool operation
Chapter 1 ETERNUS VSS Hardware Provider 1.2 Functions ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 15 For VSSHP supported storage systems, copy types, OSes, requester, and writer, refer to the followingweb page. http://www.fujitsu.com/global/services...
Page 16 - Copy set operation
Chapter 1 ETERNUS VSS Hardware Provider 1.2 Functions ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 16 When installing VSSHP, use ETERNUS Web GUI to register a volume in the target disk poolmanagement function. Register the same number of source data ...
Page 17 - Operational Procedure; Server Configuration; Local Copy Configuration
Chapter 1 ETERNUS VSS Hardware Provider 1.3 Operational Procedure ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 17 1.3 Operational Procedure 1.3.1 Server Configuration VSSHP supports the following server configurations. These configurations depend on ...
Page 18 - Cluster configuration
Chapter 1 ETERNUS VSS Hardware Provider 1.3 Operational Procedure ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 18 ■ Cluster configuration A disk that is registered as a cluster resource cannot be used for a Shadow Copy destination disk. AShadow Copy ...
Page 23 - Disk Conditions; Volume Management Methods and Management Files
Chapter 1 ETERNUS VSS Hardware Provider 1.3 Operational Procedure ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 23 1.3.2 Disk Conditions The following conditions apply for source disks to be used for backup. • MBR and GPT can be used for the partition...
Page 24 - Supported Environment
Chapter 1 ETERNUS VSS Hardware Provider 1.4 Supported Environment ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 24 1.4 Supported Environment For VSSHP supported storage systems, copy types, OSes, requester, and writer, refer to the followingweb page. ...
Page 25 - Notes on Using VSSHP on Windows Server 2012; Combined Use of VSSHP and Offloaded Data Transfer (ODX)
Chapter 1 ETERNUS VSS Hardware Provider 1.4 Supported Environment ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 25 1.4.3 Notes on Using VSSHP on Windows Server 2012 1.4.3.1 Combined Use of VSSHP and Offloaded Data Transfer (ODX) Using an Advanced Copy...
Page 26 - Required Resources; Required Disk Capacity for Installation
Chapter 1 ETERNUS VSS Hardware Provider 1.5 Required Resources ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 26 1.5 Required Resources This section describes the resources required for backup operation using VSSHP. 1.5.1 Required Disk Capacity for Ins...
Page 27 - Chapter 2
ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 27 Chapter 2 Workflow Perform preparation, install VSSHP, and setup the environment according to the following workflow. Register the Advanced Copy license Create a volume(normal volume) Install the update...
Page 28 - Chapter 3; Advanced Copy License Registration; Example 1
ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 28 Chapter 3 Preparation 3.1 Advanced Copy License Registration To use VSSHP, register an Advanced Copy license for the ETERNUS Disk storage system, and thenspecify settings for the Advanced Copy function ...
Page 29 - Example 2
Chapter 3 Preparation 3.2 Shadow Copy Destination Disk Creation ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 29 Example 2 When source disks A (2GB) and B (4GB) are backed up in the first backup, and source disks C (2GB)and D (2GB) are backed up in th...
Page 30 - Example 4; Selection of the Shadow Copy Destination Disk Type
Chapter 3 Preparation 3.2 Shadow Copy Destination Disk Creation ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 30 Example 4 Create the same number of Shadow Copy destination disks as the Shadow Copy sessions that areexecuted concurrently and register t...
Page 31 - Shadow Copy Destination Disk Capacity Estimation; Procedure; Extract the file downloaded in
Chapter 3 Preparation 3.2 Shadow Copy Destination Disk Creation ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 31 3.2.2 Shadow Copy Destination Disk Capacity Estimation The disk capacity of the Shadow Copy destination volume to be created varies depend...
Page 32 - End of procedure
Chapter 3 Preparation 3.2 Shadow Copy Destination Disk Creation ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 32 3 Measure the amount of updates using the extracted "Update Volume Measurement Command". Example) With the "Update Volume Meas...
Page 33 - Volume Creation
Chapter 3 Preparation 3.2 Shadow Copy Destination Disk Creation ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 33 3.2.3 Volume Creation Use ETERNUS Web GUI to create a volume in the ETERNUS Disk storage system according to thedisk type of the Shadow Co...
Page 34 - Chapter 4; New Installation
ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 34 Chapter 4 Environment Creation VSSHP supports the following installation methods. • "4.1 New Installation" (page 34) • "4.2 Upgrade Installation" (page 43) When the "User Account Con...
Page 35 - Transportable Copy Configuration Installation; Backup Server
Chapter 4 Environment Creation 4.1 New Installation ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 35 4.1.1 Transportable Copy Configuration Installation Install VSSHP and configure settings for the backup server first, then for the production server. ...
Page 38 - Production Server
Chapter 4 Environment Creation 4.1 New Installation ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 38 4.1.1.2 Production Server Perform installation according the following procedure. Procedure 1 Extract the file downloaded in "4.1 New Installation...
Page 40 - For a Hyper-V host OS; Local Copy Configuration Installation
Chapter 4 Environment Creation 4.1 New Installation ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 40 ■ For a Hyper-V host OS After installation, execute the following procedures. Procedure 1 Use the "Hyper-V Environment Setup Command" to set u...
Page 43 - Upgrade Installation
Chapter 4 Environment Creation 4.2 Upgrade Installation ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 43 4.2 Upgrade Installation Perform installation according the following procedure.The environment before upgrade is used. Therefore, setting the env...
Page 44 - Chapter 5; Backup; Restoration
ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 44 Chapter 5 Operation This chapter explains backup operation procedures using VSSHP. 5.1 Backup Perform via a requester. Setting a requester to cooperate with VSS enables backup. 5.2 Restoration Perform v...
Page 45 - Chapter 6; When Changing the Shadow Copy Destination; Displaying the Target Disk Pool Registration/Deletion window
ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 45 Chapter 6 Operation Change Each function must be executed by users who belong to the Administrators group. 6.1 When Changing the Shadow Copy Destination Change the Shadow Copy destination using the Targ...
Page 46 - Changing the Shadow Copy Destination
Chapter 6 Operation Change 6.1 When Changing the Shadow Copy Destination ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 46 ● Transportable copy configuration • For Windows Server 2008Click the [Start] button – [All Programs] – [ETERNUS VSS Hardware Pro...
Page 48 - When Changing the Communication Environment; Backup server
Chapter 6 Operation Change 6.2 When Changing the Communication Environment ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 48 6.2 When Changing the Communication Environment When changing the following communication environment settings, change the comm...
Page 49 - Production server
Chapter 6 Operation Change 6.2 When Changing the Communication Environment ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 49 ■ Production server ● Changing the communication environment setting • For Windows Server 2008To start the Communication Enviro...
Page 50 - Chapter 7; Copy Session Stop
ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 50 Chapter 7 Operation End 7.1 Copy Session Stop Check the Advanced Copy operation status using the "Backup status query command".For details, refer to "8.5 Backup Status Query Command (stxvque...
Page 51 - Operations After Uninstalling; Change the firewall settings (Only the backup server)
Chapter 7 Operation End 7.2 VSSHP Uninstallation ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 51 7.2.1 Operations After Uninstalling Perform the following after uninstalling. ■ Change the firewall settings (Only the backup server) Set the port number...
Page 52 - Chapter 8
ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 52 Chapter 8 Commands This chapter explains how to use each command. *1: Used only for Transportable Copy Configuration (when backing up a Hyper-V virtual machine) *2: Used only for a copy set operation *3...
Page 53 - Format
Chapter 8 Commands 8.1 Provider Registration/Deletion Command (stxvprovider) ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 53 Commands must be executed by users who belong to the Administrators group.For an account belonging to an Administrators group...
Page 54 - Execution example; Reference; Update Volume Measurement Command (stxvtestcopy)
Chapter 8 Commands 8.2 Update Volume Measurement Command (stxvtestcopy) ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 54 ■ Execution example ● For registration ● For deletion ■ Reference Use the "vssadmin list provider" command that is provide...
Page 55 - Description of operand
Chapter 8 Commands 8.2 Update Volume Measurement Command (stxvtestcopy) ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 55 ■ Description of operand *1: Obtain the physical disk number according to the following procedure. 1. Start "Computer Manageme...
Page 61 - Displayed contents
Chapter 8 Commands 8.6 OLU Number Display Command (stxvgetolu) ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 61 ■ Description of operand ■ Execution example ● When a physical disk number is specified ● When a physical disk number is not specified ■ Di...
Page 74 - Copy Set File Registration Command (stxvcopyset)
Chapter 8 Commands 8.12 Copy Set File Registration Command (stxvcopyset) ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 74 8.12 Copy Set File Registration Command (stxvcopyset) This command registers the copy set information of the copy set file that i...
Page 75 - Event Log Messages
ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 75 Chapter 9 Messages The displayed error types are as follows. 9.1 Event Log Messages VSSHP stores the following event logs.Check the event logs when an error or trouble occurs. ■ Event ID: 501 Type:Error...
Page 94 - Command Messages; STXV0001 ERROR Failed to register hardware provider.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 94 9.2 Command Messages VSSHP outputs a message when executing each command.The following shows the output format of messages. Message number Error type Message ■ ST...
Page 95 - STXV0005 ERROR Invalid number of parameters.; STXV0101 ERROR Invalid number of parameters.; STXV0103 ERROR Pseudo SnapOPC already started.; STXV0104 ERROR Pseudo SnapOPC not started.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 95 ■ STXV0005 ERROR Invalid number of parameters. [Meaning] The number of parameters specified is invalid. The process is canceled. [Action] Correct the number of pa...
Page 96 - STXV0108 ERROR Internal inconsistency.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 96 ■ STXV0105 ERROR Failed to access device. Error code = "error number","detailed error code" [Meaning] Failed to access device. The process is canc...
Page 97 - STXV0203 ERROR Copy set file does not exist.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 97 ■ STXV0202 ERROR Invalid parameter. Parameter = "Parameter" [Meaning] The specified "Parameter" is invalid. The process is canceled. [Action] Corr...
Page 101 - STXV0224 ERROR Failed to access copy set information.; STXV0225 ERROR Invalid copy set information.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 101 ■ STXV0224 ERROR Failed to access copy set information. [Meaning] Failed to access copy set information. Therefore, it cannot be registered. [Action] Correct the...
Page 102 - STXV0230 ERROR Internal inconsistency.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 102 ■ STXV0230 ERROR Internal inconsistency. [Meaning] Internal inconsistency. Therefore, it cannot be registered. [Action] Refer to "10.2 How to Obtain Error In...
Page 104 - STXV0240 ERROR Failed to obtain device information.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 104 ■ STXV0239 ERROR Line["line number"] Foreign information found in the SnapOPC+ copy set information for a given source disk in the copy set file. [Meanin...
Page 105 - STXV0301 ERROR Invalid number of parameters.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 105 ■ STXV0244 ERROR Line["line number"] Specified source disk number is 10 or more digits long. ("specified characters") [Meaning] Specified source ...
Page 106 - STXV0303 ERROR Management file cannot be found.; STXV0305 ERROR Invalid copy set information.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 106 ■ STXV0302 ERROR Invalid parameter. Parameter = "Parameter" [Meaning] The specified "Parameter" is invalid. The process is canceled. [Action] Cor...
Page 108 - STXV0312 WARNING Backup has not started.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 108 ■ STXV0312 WARNING Backup has not started. [Meaning] Backup copying process has not started. The process is canceled. [Action] Check the copy status using "B...
Page 109 - STXV0319 ERROR The VSSHP Management file version is invalid.; STXV0325 ERROR An error occurred in the backup server.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 109 ■ STXV0317 INFO Copy session was stopped. Source-Disk = "physical disk number", Source-BoxID = "Box ID", Source-OLU = "OLU number", Targe...
Page 110 - STXV0327 ERROR The required parameter is not specified.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 110 ■ STXV0326 ERROR Communication environment with the backup server is incorrect. ("event ID") [Meaning] The communication environment with the backup serv...
Page 111 - STXV0403 ERROR Management file cannot be found.; STXV0405 ERROR Invalid copy set information.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 111 ■ STXV0403 ERROR Management file cannot be found. [Meaning] The copy set management file does not exist. The process is canceled. [Action] • For target disk pool...
Page 112 - STXV0410 ERROR Internal inconsistency.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 112 ■ STXV0408 ERROR Failed to stop copy session. Disk = ["physical disk number"], Error code = "error number,detailed error code" [Meaning] Failed t...
Page 113 - STXV0414 ERROR The VSSHP Management file version is invalid.; STXV0416 ERROR An error occurred in the backup server.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 113 ■ STXV0413 ERROR Failed to stop copy session. Source-Disk = "physical disk number", Source-BoxID = "Box ID", Source-OLU = "OLU number", T...
Page 114 - STXV0419 ERROR Failed to obtain device information.; STXV0601 ERROR Invalid number of parameters.; STXV0603 INFO Disk is not a Disk Storage Systems.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 114 ■ STXV0418 ERROR Failed to access the target disk pool management file. iReturn = ["internal code"] [Meaning] Access to the target disk pool management f...
Page 115 - STXV0604 WARNING Failed to access device.; STXV0605 ERROR Internal inconsistency.; STXV0701 ERROR Invalid number of parameters.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 115 ■ STXV0604 WARNING Failed to access device. [Meaning] Failed to access device. [Action] Use [Disk Management] to check that the disk is in normal status.Start [D...
Page 116 - STXV0703 ERROR Management file cannot be found.; STXV0705 ERROR Invalid copy set information.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 116 ■ STXV0703 ERROR Management file cannot be found. [Meaning] The copy set management file cannot be found. The process is canceled. [Action] • For target disk poo...
Page 117 - STXV0708 ERROR Failed to obtain device information.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 117 ■ STXV0707 ERROR Failed to access device. Disk = ["physical disk number"], Error code = "error number, detailed error code" [Meaning] Failed to a...
Page 118 - STXV0712 ERROR The VSSHP Management file version is invalid.; STXV0801 ERROR An error occurred in the backup server.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 118 ■ STXV0712 ERROR The VSSHP Management file version is invalid. [Meaning] The copy set management file version is invalid. The process is canceled. [Action] Check...
Page 119 - STXV0804 ERROR No port number is able to use.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 119 ■ STXV0803 ERROR Failed to access to services file("event ID") [Meaning] Access to the "services" file failed. The process is canceled. [Action] ...
Page 120 - STXV3001 ERROR Invalid number of parameters.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 120 ■ STXV0902 ERROR Failed to access device. Error code = "internal error code","detailed error code" [Meaning] Failed to access a device. [Action] ...
Page 121 - STXV3003 ERROR Internal inconsistency.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 121 ■ STXV3003 ERROR Internal inconsistency. [Meaning] Internal inconsistency. The process is canceled. [Action] Refer to "10.2 How to Obtain Error Information&#...
Page 122 - STXV3008 ERROR Failed to obtain device information.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 122 ■ STXV3008 ERROR Failed to obtain device information. [Meaning] Failed to obtain device information. The process is canceled. [Action] Check the device status, a...
Page 123 - STXV3013 ERROR Multiple sessions exist.
Chapter 9 Messages 9.2 Command Messages ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 123 ■ STXV3013 ERROR Multiple sessions exist. [Meaning] Multiple sessions exist. The process is canceled. [Action] Specify the -t option for the Backup Control Comma...
Page 128 - Output Error Messages in Message Box; Installation
Chapter 9 Messages 9.4 Output Error Messages in Message Box ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 128 9.4 Output Error Messages in Message Box The following explains error messages in the message boxes that are output by VSSHP. ■ Installation ...
Page 129 - Backup server settings for Transportable Copy Configuration
Chapter 9 Messages 9.4 Output Error Messages in Message Box ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 129 ■ Backup server settings for Transportable Copy Configuration When the service name "stxvcommunication" has not been registered and t...
Page 130 - Troubleshooting; How to Deal with Errors/Warnings
ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 130 Chapter 10 Troubleshooting 10.1 How to Deal with Errors/Warnings This section explains how to deal with errors/warnings. Contents of error/warning Corrective action Error notification from VSS • Check ...
Page 131 - How to Obtain Error Information; Start the Error Information Acquisition function.; dsnap information
Chapter 10 Troubleshooting 10.2 How to Obtain Error Information ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 131 10.2 How to Obtain Error Information If contacting a Fujitsu field engineer (FE) when an error occurs, prepare the following information....
Page 132 - Event logs; Select the target event log in Event Viewer.; OS information; Trace log; VSSHP Management file; Result after executing the OLU number display command
Chapter 10 Troubleshooting 10.2 How to Obtain Error Information ETERNUS VSS Hardware Provider 2.1 User’s Guide Copyright 2012 FUJITSU LIMITED P3AM-4582-03ENZ0 132 ■ Event logs Obtain Application logs, Security logs, and System logs in text format or CSV format.The procedure for obtaining event logs ...
Page 133 - ETERNUS VSS Hardware Provider 2.1 User's Guide
ETERNUS VSS Hardware Provider 2.1 User's Guide P3AM-4582-03ENZ0 Date of issuance: November 2012 Issuance responsibility: FUJITSU LIMITED • The content of this manual is subject to change without notice.• This manual was prepared with the utmost attention to detail. However, Fujitsu shall assume no r...
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