Dish Network Solo 301 - Manuals

Page 1 Chapter 1 Introduction W ELCOME TO DISH N ETWORK ™ Thank you for choosing DISH Network. You are about to experience the excitement and convenience of Direct Broadcast Satellite (DBS) service, which delivers the very best in picture and sound quality. DISH Network consistently provides state-o...

Page 2 Chapter 1 Introduction I F Y OU N EED M ORE A SSISTANCE If you need help after you read this guide, choose one of the following resources: • Go to our website at tech.dishnetwork.com • Press MENU on your remote control and then select Customer Service . • Call the Customer Service Center at 1...

Page 3 Page 3 Step 2: Finding Programs To Watch 2. Call the Customer Service Center at 1-800-333-DISH (3474). A cus- tomer service representative will help you with your system and will discuss the various programming packages available. 3. Choose a package and the representative will authorize your...

Page 4 Chapter 1 Introduction S ATELLITE S IGNAL Q UALITY R AIN AND S NOW F ADE Heavy rain, snow, or dense cloud cover can reduce the satellite signal, which may interrupt your programming service. Your service will return after the weather condition has passed. Aiming the satellite dish to get the ...

Page 5 Chapter 2 Parts of the System F RONT P ANEL B ACK P ANEL Tighten the coaxial cable connections only by hand. Tip: Using cable labels makes it easy to tell which cables connect to the right receiver ports. The labels are inside the front cover of this guide.

Page 6 Chapter 2 Parts of the System R EMOTE C ONTROL This section describes the remote control and how to use the buttons to operate the satellite receiver. For information on using the remote to control other devices, go to the section titled Control Other Devices with the Remote , beginning on pa...

Page 7 Remote Control Page 7 U SING THE R EMOTE C ONTROL IN SAT M ODE

Page 8 Chapter 2 Parts of the System U SING THE R EMOTE C ONTROL IN TV M ODE

Page 9 Remote Control Page 9 U SING THE R EMOTE C ONTROL IN VCR M ODE Be sure to program the remote to control your VCR as described on page 11.

Page 10 Chapter 2 Parts of the System C HANGING THE R EMOTE C ONTROL A DDRESS The remote control and receiver can operate on any one of 16 addresses; however, they must both be on the same address for the remote to control the receiver. This section explains how to change the address in both devices...

Page 11 Control Other Devices with the Remote Page 11 S ATELLITE V IDEO R ECOVERY Follow these instructions if you accidentally change the channel or video input on your TV and cannot get the picture back from your satellite TV receiver. When you press the RECOVER button as described below, the remo...

Page 12 Chapter 2 Parts of the System L IMITED M ODE You can program your remote control in limited mode to keep from accidentally changing the channel on your TV or VCR. When you use the remote to control your TV in limited mode, you will only be able to use the POWER , MUTE , and VOLUME buttons. A...

Page 13 Control Other Devices with the Remote Page 13 S CAN FOR D EVICE C ODES If the code for your device is not listed in the tables starting on page 65, use this procedure to scan the remote control’s memory for the device code. 8. Press the POWER button to turn off the device. If the device does...

Page 14 Chapter 2 Parts of the System C HECK THE D EVICE C ODES You can find out what device code you’ve set for each remote mode. 5. Press the either the UP or DOWN ARROW button repeatedly until the device turns off. As you press the UP or DOWN ARROW button, the remote is trying each code in the me...

Page 15 Control Other Devices with the Remote Page 15 C ONTROL A T UNER OR A MPLIFIER AUX M ODE B UTTON To use the remote to operate a tuner or amplifier, first set up the remote to control the device, then press the AUX mode button to set the remote to AUX mode. The AUX mode button’s backlight turn...

Page 16 Chapter 2 Parts of the System U SING TV OR A MPLIFIER V OLUME C ONTROL If you set up the remote to control a television, the MUTE and VOLUME buttons - in any mode - control the TV volume. This does not apply if you use the AUX mode to control a device that has a volume setting. If you want t...

Page 17 Menus Page 17 M ENUS The next few pages describe the menus that the receiver displays on the television screen. See the chapter titled Using the System for more details on using the menus to operate the system. M AIN M ENU The Main Menu is the key to the menus. Each option on this menu displ...

Page 18 Chapter 2 Parts of the System T HEME C ATEGORIES M ENU The Theme Categories menu allows you to choose programs based on their contents. F AVORITES L ISTS M ENU The Favorites Lists menu allows you to create, change, and activate lists of favorite channels. S YSTEM L OCKS M ENU The System Lock...

Page 19 Menus Page 19 S YSTEM S ETUP M ENU The System Setup menu provides several features that help you set up and maintain the system. T IMERS M ENU The Timers Menu allows you to set up the receiver to tune in a future “event,” that is, a program. If you have a VCR connected to the receiver, you c...

Page 20 Chapter 2 Parts of the System I NSTALLING THE R ECEIVER IN AN E XISTING S YSTEM These instructions explain how to make basic connections between your satellite TV receiver, dish, TV, and VCR. If you’d like to connect other equipment, such as a DVD player or amplifier, review the Back Panel s...

Page 21 Installing the Receiver in an Existing System Page 21 8. If the Point Dish screen is not displayed on the TV, press MENU-6-1-1 on the remote control. 9. Select Check Switch . When an attention screen displays, select Test . 10. The receiver begins performing the Check Switch tests. When it i...

Page 23 Chapter 3 Using the System C HANGING C HANNELS There are three basic ways to change channels while watching a program: • Press the remote control UP or DOWN ARROW button to get to the desired channel. • Use the remote control number pad buttons to enter the desired channel number. • Press th...

Page 25 Using the Menus Page 25 When you highlight a choice in a single choice list, it looks like this. In this example, the Spanish option is highlighted. When you highlight a choice in a multiple choice list, it looks like this. In this example, the LIFE - 108 option is highlighted. When you sele...

Page 27 Using the Program Guide Page 27 O PENING THE P ROGRAM G UIDE There are two ways to open the Program Guide : • Press the GUIDE button. • Press the MENU button and then select the Program Guide option. S ELECTING A P ROGRAM IN THE P ROGRAM G UIDE 1. Use the NUMBER PAD buttons to enter the desi...

Page 29 Using the Browse Banner Page 29 2. Change the channel: • Enter the channel number for the program that you want, using the NUMBER PAD buttons. • Press the UP or DOWN ARROW button to display the channel that you want. 3. Press the RIGHT ARROW button to display the next program. Press the LEFT...

Page 30 Chapter 3 Using the System O RDERING P AY P ER V IEW P ROGRAMS 1. Highlight the desired pay per view program in the Program Guide . The pay per view programs are listed with the channel number as PPV in the Program Guide . Press the SELECT button. 2. S elect the Yes option. The receiver disp...

Page 31 Using Search Page 31 U SING S EARCH The Search feature of your satellite receiver makes it easy for you to find the programs you want to watch. 1. Press the SEARCH button. 2. The Search menu will open. 3. Move the highlight to the Name box. 4. There are two ways to enter the name of the prog...

Page 32 Chapter 3 Using the System 5. When you have entered the name, scroll down to choose between two options: Search Event Titles Only - Select this option when you are sure the word(s) you entered are part of the event title. Search All Event Info - Select this option if you want to search event...

Page 33 Using Favorites Lists Page 33 U SING F AVORITES L ISTS Favorites Lists allow you to display only your favorite channels in the Program Guide . You can create and change the lists yourself, adding and removing channels as you wish. You can have an unlimited number of favorite channels but the...

Page 35 Using Timers Page 35 5. Select a letter in the keypad area on the screen. Repeat to spell out the name. You can enter up to eight characters, including spaces. If needed, select the SPACE option to insert a space in the name or the <BACK option to correct a letter. Note : A list m ust hav...

Page 37 Using Timers Page 37 4. Select the Create option to save the event timer. 5. The receiver displays a timer symbol in the Program Guide , and also when you press the INFO button to get information about the program. S ETTING U P A M ANUAL E VENT T IMER 1. Press the MENU button. 2. Select the ...

Page 39 Using Timers Page 39 M AXIMUM N UMBER OF E VENT T IMERS You can create a limited number of event timers. If you try to create more, the receiver displays a menu giving you the option to delete an existing timer. If you do not delete an existing timer, you will not be able to create any new o...

Page 40 Chapter 3 Using the System D ELETING AN E VENT T IMER 1. Press the MENU button. 2. Select the Timers option. 3. The receiver displays the Event Timer Management menu. 4. Select an event timer that you want to delete. A check mark appears in the box next to the event timer. 5. Move to Delete ...

Page 41 Using Timers Page 41 To use VCR Event Timers , you must set up the receiver to control the VCR. If the receiver can’t control the VCR, use an Auto/Ext Event Timer to tune the receiver to the channel you want to record. Use the timers built into the VCR to start and stop the VCR at the right ...

Page 42 Chapter 3 Using the System 4. Select the VCR Setup option. 5. Find the brand name of the VCR in the table on page 66. 6. Set the code for the VCR using one of the following: • Enter the first 3-digit code number from the table using the NUMBER PAD buttons. • Highlight each digit of the first...

Page 43 Using Locks Page 43 W HEN Y OU H AVE L OCKED THE R ECEIVER If you try to access a locked item or open the Parental and System Locks menu, the receiver displays a message prompting you to enter the password. The receiver allows you three tries to enter the correct password. If you fail to ent...

Page 49 Using Caller ID Page 49 4. Select the Change Password option. 5. Enter the current password using the number pad buttons. As soon as you enter the fourth digit of the password, the receiver highlights the OK option. 6. Press the SELECT button. 7. Enter the new password using the number pad b...

Page 50 Chapter 3 Using the System You can select OK to eliminate the message. If you do nothing, it will disappear after 20 seconds. If you are in a menu when a call comes in, you will see a different Caller ID popup screen. T O T URN THE C ALLER ID O N AND O FF 1. Press MENU . 2. Select the Instal...

Page 51 Changing Program Languages Page 51 C HANGING P ROGRAM L ANGUAGES You may be able to change the language of some programs. An alternate language may not be available for all programs. Some programs, such as movies, show at the start whether an alternate language is available. An alternate lan...

Page 53 Using Troubleshooting Tools Page 53 D IAGNOSTICS The Customer Service Representative may ask you to open the Diagnostics screen. Remember to have an active phone line connected to your receiver. 1. Press MENU , select System Setup (6), and then select Diagnostics . The Diagnostics screen sho...

Page 55 Chapter 4 Reference T ROUBLESHOOTING T ABLES Use these tables if you have problems using the system. Look in this section for a description of the problem before calling the Customer Service Center. Many problems arise from basic misunderstandings of how the system works, especially when you...

Page 56 Reference Chapter 4 O N -S CREEN M ESSAGES This table describes some on-screen messages in the order of their message numbers . Find the message number in the upper right corner of the message displayed on your TV screen, and then find the matching number in this table. Message Number Possib...

Troubleshooting Tables Page 57 015 You may have just plugged in the receiver, and it is acquiring the satellite signal. Or, the receiver may have temporarily lost the signal. Wait a few minutes to see if the message is removed. Make sure that all required cables are in place, and check that all cabl...

Page 58 Reference Chapter 4 D ISH P RO T WIN LNBF 078, 079, 080 You may not have connected the receiver to an active telephone line. Or, the telephone line may be defective. Maybe the receiver is connected to a DSL (Digital Subscriber Line) phone line. Connect the receiver to an active telephone lin...

Page 60 Reference Chapter 4 H EARING A P ROGRAM W ATCHING A P ROGRAM What Is Happening Possible Reason What to Do The receiver front panel Power light is on and there is a good picture on the TV set, but you do not hear any sound. You may have muted the sound, or set the volume so low that you canno...

Page 65 Device Codes TV C ODES Programming in AUX mode : In most cases use these codes to program in TV mode; however, if programming in AUX mode, press 0 before entering the TV code. TV Codes A Mark 670 Action 662 Admiral 521, 605, 668, 669, 675 Aiko 727 Aiwa 751 Akai 570, 573, 659, 660, A-Mark 620...

Page 66 Reference Chapter 4 VCR C ODES Programming in AUX mode : In most cases use these codes to program in VCR mode; however, if programming in AUX mode, press 1 before entering the VCR code. Panasonic 508, 509, 512, 566, 644, 651, 662, 663, 668, 672, 673, 676, 685, 689, 698, 700, 716, 234, 247 Ph...

Device Codes Page 67 TV/VCR C OMBO C ODES Programming for combination equipment : Program the remote control in TV mode and then in VCR mode. DVD P LAYER C ODES Programming in AUX mode : In most cases use these codes to program in VCR mode; however, if programming in AUX mode, press 1 before enterin...

Page 81 Chapter 5 Reference T ROUBLESHOOTING T ABLES Use these tables if you have problems using the system before calling theCustomer Service Center. Many problems arise from misunderstandings of howthe system works, especially when you are just becoming familiar with it. Thesetables cover many pro...

Page 81 Index A Automatic Event Timer 35 B Back Panel, Receiver 5 Blacked-Out Program 41 Browse Banner Changing Channels Using the Browse Banner 46 Displaying Information on Other Programs 28 Using the Browse Banner 28 C Caller ID 49 Changing Program Languages 51 Changing Menu Languages 51Channel Lo...

Appendix Page 69 L IMITED W ARRANTY This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty. W HAT THE W ARRANTY C OVERS This warranty ...

Page 71 Residential Customer Agreement Page 71 P OST R ECEIPT E XCHANGE P ROGRAM You may choose to ship the equipment to us at your cost. To provide faster service, upon receipt of your equipment you will be shipped a replacement. Your original equipment will not be available for return. The equipme...

Appendix Page 72 1. THE DISH NETWORK SERVICE A. Services Defined. DISH Network offers a wide variety of video, audio and interactive programming and other services and we are constantly striving to add new services to our lineup. For purposes of this Agreement, the term “Services” shall mean any pro...

Page 73 Residential Customer Agreement Page 73 you agree to pay us the difference between the amounts actually received by us and the full retail price for the Services authorized for each DISH Network receiver on your account, whether owned by you or not. The payment of that amount and/or the disco...

Appendix Page 74 C. If you paid for an annual or other multi-month subscription to any Services and your account is past due for any amount owed to us, at our option we may suspend any or all Services until we receive your payment, and/or convert your annual or other multi-month subscription to a mo...

Page 77 Residential Customer Agreement Page 77 6. TRANSFER OF ACCOUNT, SERVICES OR EQUIPMENT DISH Network may sell, assign or transfer your account to a third party without notice to you. You may not assign or transfer your Services without our written consent which will not be unreasonably withheld...

Page 78 B. Notice. If we send you notice, it will be considered given when deposited in the U.S. Mail, addressed to you at your billing address or hand-delivered to you. Our notice to you will also be effective if provided on your billing statement or by telephone. If you give notice to us, it will ...

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant RJ-11 telephone cord and modular plug is provided with this product. It is designed to be connected to a com...