Dell B2360D- Manuals
Dell B2360D– User Manual, Manual in PDF format online.
Manuals:
User Manual Dell B2360D
Summary
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of proce...
Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: • Connecting the printer • Installing the printer software Setup documentation—The setup documentation camewith the printer. Additional setup and instructions for using...
What are you looking for? Find it here • Software and Drivers—Certified drivers for my printer andinstallers for Dell printer software • Readme files—Last ‑ minute technical changes, or advanced technical reference materials for experienced users ortechnicians Software and Documentation CD • Supplie...
1 Right side 30 cm (12 in.) 2 Front 51 cm (20 in.) 3 Left side 20 cm (8 in.) 4 Rear 20 cm (8 in.) 5 Top 30 cm (12 in.) Printer configurations CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. You can configure ...
Using the printer control panel Use the To 1 Menus button Open the menus. Notes: • The menus are available only when the printer is in the Ready state. • Pressing the button while navigating within the menus returns the printer control panelto the top ‑ level menu screen. 2 Display View printing opt...
Understanding the colors of the indicator and Sleep buttonlights The colors of the indicator and Sleep button lights on the printer control panel signify a certain printer status or condition. Indicator light color and its corresponding printer status Indicator light Printer status Off The printer i...
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continui...
2 1 1 Memory card connector 2 Option card connector Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrica...
Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continuing. If you have other dev...
Installing hardware options Installing an optional tray CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before conti...
7 Align the printer with the tray, and then slowly lower the printer into place. 8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Note: When the printer software and any hardware options are installed, you may need to manually add ...
1 2 3 4 5 6 7 Use the To 1 USB port * Attach an optional wireless network adapter. 2 USB printer port Connect the printer to a computer. 3 Ethernet port * Connect the printer to a network. 4 Parallel port * Connect the printer to a computer. 5 Power switch Turn on or turn off the printer. 6 Printer ...
c Press Enter , or click OK . 3 Click Install , and then follow the instructions on the computer screen. For Macintosh users 1 Close all open applications. 2 Insert the Software and Documentation CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 ...
4 Click the Configuration tab. 5 Do either of the following: • Click Update Now ‑ Ask Printer . • Under Configuration Options, manually add any installed hardware options. 6 Click Apply . For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print ...
a From the Apple menu, navigate to: System Preferences > Print & Fax b Click + , and then navigate to: AppleTalk > select your printer > Add Preparing to set up the printer on a wireless network Notes: • Make sure your wireless network adapter is installed in your printer and working pr...
Connecting the printer to a wireless network using Wi ‑ Fi Protected Setup Before connecting the printer to a wireless network, make sure that: • The access point (wireless router) is Wi ‑ Fi Protected Setup (WPS) certified or WPS ‑ compatible. For more information, see the documentation that came w...
3 Double ‑ click the downloaded software installer package. 4 Follow the instructions on the computer screen. Launching the Wireless Setup Utility Notes: • Make sure the printer is turned on. • Make sure a wireless network adapter installed in your printer is attached and working properly. 1 Click o...
Connecting the printer to a wireless network using the Embedded Web Server Before you begin, make sure that: • Your printer is connected temporarily to an Ethernet network. • A wireless network adapter is installed in your printer and working properly. For more information, see theinstruction sheet ...
Printing a network setup page If the printer is connected to a network, then print a network setup page to verify the network connection. This pagealso provides important information that aids network printing configuration. 1 From the printer control panel, navigate to: > Reports > > Netwo...
Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information,see “Avoiding jams” on page 102 and “Storing paper” on page 46. Setting the paper size and type 1 From the printer control panel, navigate to: > ...
Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock,transparencies, and envelopes. You can also use it for single ‑ page print jobs on letterhead. 1 Open the multipurpose feeder. 1 2 a Pull the multipurpo...
• Load envelopes with the flap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self ‑ stick adhesives. These envelopes may severely damage the printer. 5 From the printer control panel, set the paper size and type in th...
Using the printer settings on the computer Depending on your operating system, access the Paper menu using the Local Printer Settings Utility or PrinterSettings. Note: You can also specify the paper size and type for the tray using the printer control panel. For more information, see “Setting the pa...
Using the printer settings on the computer Depending on your operating system, access the Custom menu using the Local Printer Settings Utility or PrinterSettings. Assigning a custom paper type Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address fie...
Paper and specialty media guide Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of thepaper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect print qu...
For 60–90 ‑ g/m 2 (16–24 ‑ lb) bond paper, grain long paper is recommended. Fiber content Most high ‑ quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print...
Use papers printed with heat ‑ resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected bythe resin in toner. Inks that are oxidation ‑ set or oil ‑ base...
• If zone coating of the adhesive is not possible, then remove a 2 ‑ mm (0.06 ‑ inch) strip on the leading and driver edge, and then use a non ‑ oozing adhesive. • Portrait orientation is recommended, especially when printing bar codes. Tips on using letterhead • Use letterhead designed specifically...
Supported paper sizes, types, and weights For information on card stock and labels, see the Card Stock & Label Guide . Supported paper sizes Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide . P...
Paper size Standard tray Optional 550 ‑ sheet tray Multipurpose feeder Duplex mode 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) X X X 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) X X X DL Envelope 110 x 220 mm (4.3 x 8.7 in.) X X X C5 Envelope 162 x 229 mm (6.4 x 9 in.) X X X B5 Envelope 176 x 250 mm (6.9 x 9...
Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty mediacan affect how reliably documents print. For more information, see “Avoiding jams” on page 102 and “Storing paper”on page 46. Printing a document Printing a document 1 From...
• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Print Settings > Quality Menu > Toner Darkness . 3 Adjust the toner darkness setting. 4 Click Submit . Using the printer settings on the computer Depending on your operating sys...
Canceling a print job from the computer For Windows users 1 Open the printers folder. a Click , or click Start and then click Run . b In the Start Search or Run dialog, type control printers . c Press Enter , or click OK . 2 Double ‑ click the printer icon. 3 Select the print job you want to cancel....
Understanding the printer menus Menus list Paper Menu Reports Network/Ports 3 Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom TypesUniversal Setup Menu Settings Page Device Statistics Network Setup Page 1 Profiles List Print Fonts Print Dir...
Configure MP menu Use To Configure MP CassetteManualFirst Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures themultipurpose feeder as the default paper source. • Manual sets the multipurpose feeder only for ma...
Paper Weight menu Use To Plain Weight LightNormalHeavy Specify the relative weight of the plain paper loaded. Note: Normal is the factory default setting. Card Stock Weight LightNormalHeavy Specify the relative weight of the card stock loaded. Note: Normal is the factory default setting. Transparenc...
Use To Colored Weight LightNormalHeavy Specify the relative weight of the colored paper loaded. Note: Normal is the factory default setting. Light Weight Light Specify that the weight of the paper loaded is light. Heavy Weight Heavy Specify that the weight of the paper loaded is heavy. Cotton/Rough ...
Use To Light Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Light as the paper type. Heavy Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Heavy as the paper type. Custom [x] Loading DuplexOff Determine and set two ‑ ...
Universal Setup menu Use To Units of Measure InchesMillimeters Identify the units of measure. Notes: • Inches is the US factory default setting. • Millimeters is the international factory default setting. Portrait Width 3–8.5 inches76–216 mm Set the portrait width. Notes: • If the width exceeds the ...
Use To Network Setup Page Print a report containing information about the network printer settings, such asthe TCP/IP address information. Note: This menu item appears only in network printers or in printers connected to print servers. Profiles List Print a list of profiles stored in the printer. No...
Network Card menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Network Card • Network/Ports > Network [x] > Network [x] Setup > Network Card Use To View Card Status ConnectedDisconnected View the connection s...
Use To Enable AutoIP YesNo Specify the Zero Configuration Networking setting. Note: Yes is the factory default setting. Enable FTP/TFTP YesNo Enable the built-in FTP server, which lets you send files to the printer using File TransferProtocol. Note: Yes is the factory default setting. Enable HTTP Se...
Use To Set Hostname * Set the host name. Note: The host name is limited to 15 characters, and accepts US ‑ ASCII, alphanumeric characters and hyphen only. View Address * View the current IPv6 addresses. View Router Address * View the current router address. Enable DHCPv6 OnOff Enable DHCPv6 in the p...
Use To Activate YesNo Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the assigned AppleTalk name. Note: The name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note: The address can be changed only fr...
Use To USB Buffer DisabledAuto3K to [maximum size allowed] Set the size of the USB input buffer. Notes: • Auto is the factory default setting. • Disabled turns off job buffering. • The USB buffer size value can be changed in 1-KB increments. • The maximum size allowed depends on the amount of memory...
Use To Use SSL DisabledNegotiateRequired Set the printer to use SSL for increased security when connecting to theSMTP server. Notes: • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines ifSSL will be used. SMTP Server Authentication No authentic...
Use To Configure Log Enable Audit YesNo Enable Remote Syslog NoYes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specify how and whether or not audit logs are created. Notes: • Enable Audit determines if events are recorded in the secure audit log andremote syslog. No is the factory defa...
Settings menu General Settings menu Use To Display Language EnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese Set the language of the text appearing on the printer display. Note: Not a...
Use To Press Sleep Button Do nothingSleepHibernate Determine how the printer, while in idle state, reacts to a shortpress of the Sleep button. Note: Sleep is the factory default setting. Press and Hold Sleep Button Do nothingSleepHibernate Determine how the printer, while in idle state, reacts to a ...
Finishing menu Use To Sides (Duplex) 1 sided2 sided Specify whether two ‑ sided (duplex) printing is set as the default for all print jobs. Notes: • “1 sided” is the factory default setting. • You can set two ‑ sided printing from the software program. For Windows users: 1 Click File > Print . 2 ...
Use To Paper Saver Off2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Print multiple ‑ page images on one side of a paper. Notes: • Off is the factory default setting. • The number selected is the number of page images that will print per side. Paper Saver Ordering HorizontalReverse HorizontalRev...
Use To Enhance Fine Lines OnOff Enable a print mode preferable for files such as architectural drawings, maps, electricalcircuit diagrams, and flow charts. Notes: • Off is the factory default setting. • You can set this option from the printer software. For Windows users, click File > Print , and...
Saving money and the environment Saving paper and toner Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantlyreduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on bothsides of ...
Use To Off Use the factory default settings for all settings associated with Eco ‑ Mode. This setting supports the performance specifications for your printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until a document is ready to print. You ...
Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as foursets of numbers separated by periods, such as 123.123.123.123. • If your are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Gen...
Using the printer settings on the computer Depending on your operating system, access the Hibernate Timeout menu using the Local Printer Settings Utilityor Print Settings. Using Schedule Power Modes Schedule Power Modes lets the user schedule when the printer goes into a reduced power state or into ...
Securing the printer Using the security lock feature The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers inthe location shown to secure the printer in place. Statement of Volatility Your printer contains various types of memory that can ...
Erasing volatile memory The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffereddata, simply turn off the printer. Erasing non ‑ volatile memory 1 Turn off the printer. 2 From the printer control panel, hold down and the right arrow but...
Maintaining the printer Periodically, certain tasks are required to maintain the optimum performance of your printer. Warning—Potential Damage: Failure to replace parts and supplies when directed, may cause damage to your printer or prevent the printer from performing optimally. Cleaning the printer...
Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy mayvary significantly and is dependent on many factors, such as actual document content, print quality settings, andother printer settings. The accuracy of...
Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cart...
Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull the imaging unit out of the printer. Maintaining the printer 93
7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side railsinside the printer. 8 Close the front door. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid pe...
• Make sure your fingers are not under the printer when you set it down. • Before setting up the printer, make sure there is adequate clearance around it. Use only the power cord provided with this product or the manufacturer's authorized replacement. Warning—Potential Damage: Damage to the printer ...
Managing the printer Managing printer messages Use the Status Messenger application to view error messages requiring your intervention on your printer. When thereis an error, a bubble appears telling you what the error is, and points you to the appropriate recovery information. If you installed Stat...
• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Press Enter to open the Web page of your printer. 3 Click Applications > Remote Operator Panel > Launch VNC Applet . Note: VNC Applet requires a Java plug ‑ in to launch. 4 Click Click here to cont...
Notification Description Off The normal printer behavior for all supplies occurs. E ‑ mail Only The printer generates an e-mail when the supply condition is reached. The status of thesupply will appear on the menus page and status page. Warning The printer displays the warning message and generates ...
Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, then follow thesteps outlined in this chapter. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed fo...
Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same t...
Troubleshooting Understanding the printer messages Bin full. Remove paper. Remove the paper stack from the standard bin. Cannot collate large document [37] Try one or more of the following: • From the printer control panel, press to print the portion of the job already stored and begin collating the...
Close front door Close the front door of the printer. Flash memory full [52] Try one or more of the following: • From the printer control panel, press to clear the message and continue printing. • Delete fonts, macros, and other data stored in the flash memory. From the printer control panel, naviga...
Network error, standard port [54] Try one or more of the following: • From the printer control panel, press to clear the message and continue printing. • Unplug the router, then wait for 30 seconds, and then plug it back again. • Turn off the printer, then wait for about 10 seconds, and then turn th...
Reinstall missing or unresponsive imaging unit [31.xy] Try one or more of the following: • Check if the imaging unit is missing. If missing, install the imaging unit. For information on installing the imaging unit, see the “Replacing supplies” section of the User’s Guide . • If the imaging unit is i...
Basic printer problems The printer is not responding Action Yes No Step 1 Make sure the printer is turned on. Is the printer turned on? Go to step 2. Turn on the printer. Step 2 Check if the printer is in Sleep mode or Hibernate mode. Is the printer in Sleep mode or Hibernate mode? Press the Sleep b...
Action Yes No Step 8 Check if one end of the printer cable is plugged into a port on the printerand the other to the computer, print server, option, or other networkdevice. Is the printer cable securely attached to the printer and the computer,print server, option, or other network device? Go to ste...
Option problems Cannot detect internal option Action Yes No Step 1 Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on. Does the internal option operate correctly? The problem is solved. Go to step 2. Step 2 Check if the internal option is properly installed in the...
Tray problems Action Yes No Step 1 a Open the tray and do one or more of the following: • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are alignedwith the paper size indicators on the tray. • If you are printing on custom ‑ size paper, then make sure tha...
Paper feed problems Paper frequently jams Action Yes No Step 1 a Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are alignedwith the paper size indicators on the tray. • Check if the paper ...
Jammed pages are not reprinted Action Yes No a Turn on jam recovery. 1 From the printer control panel, navigate to: > Settings > > General Settings > > Print Recovery > > Jam Recovery > 2 Press the arrow buttons until On or Auto appears, and then press . b Resend the pages th...
Action Yes No Step 4 a Check if the ports (USB, serial, or Ethernet) are working and if thecables are securely connected to the computer and the printer. Note: For more information, see the setup documentation that came with the printer. b Resend the print job. Do the jobs print? The problem is solv...
Print job takes longer than expected Action Yes No Step 1 Reduce the number and size of fonts, the number and complexity ofimages, and the number of pages in the print job, and then resend theprint job. Does the print job still take long? Go to step 2. The problem is solved. Step 2 Disable the Page ...
Action Yes No Step 3 a Depending on your operating system, open Printing Preferences orthe Print dialog, and then specify the paper type. b Resend the print job. Did the job print from the correct tray or on the correct paper? The problem is solved. Go to step 4. Step 4 a Check if the trays are not ...
Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the printer control panel, set Collate to(1,2,3) (1,2,3). b Resend the print job. Did the job print and collate correctly? The problem is solved. Go to step 2. Step 2 a From the printer software, set Collate to (1,2,3) (1,2,...
Print quality problems Characters have jagged or uneven edges Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supportedby the printer. 1 From the printer control panel, navigate to: > Reports > > Print Fonts > 2 Press the arrow buttons until PCL Fo...
Action Yes No Step 1 a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is properly removed from the imagingunit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more tha...
Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the paper loaded. b Resend the print job. Is the page or image clipped? Go to step 2. The problem is solved. Step 2 From the printer control panel, set the paper size and type in the Papermenu to match th...
Action Yes No Step 1 Load paper with the correct paper type and weight in the tray. Is paper with the correct paper type and weight loaded in the tray? Go to step 2. Load paper with thecorrect paper type andweight in the tray. Step 2 From the printer control panel, set the paper type and weight in t...
Action Yes No Step 2 Reinstall the imaging unit and the toner cartridge. a Remove the toner cartridge. b Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to lightcan cause print quality problems. c Install t...
Action Yes No Step 3 a Depending on your operating system, specify the paper size fromPrinting Preferences or from the Print dialog. b Resend the print job. Are the margins correct? The problem is solved. Contact technical support . Paper curl Action Yes No Step 1 Move the width and length guides in...
Print irregularities ) ) ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the size of the paper loaded in the tray. b Resend the print job. Do print irregularities still appear? Go to step 2. The problem is s...
Repeating defects appear on prints Action Yes No Step 1 Measure the distance between the defects. Check for a distance between the defects that equals: • 97 mm (3.82 in.) • 47 mm (1.85 in.) • 38 mm (1.5 in.) Is the distance between defects equal to one of the listed measurements? Go to step 2. 1 Che...
Print is too light Action Yes No Step 1 a From the Quality menu on the printer control panel, increase the tonerdarkness. Note: 8 is the factory default setting. b Resend the print job. Is the print still too light? Go to step 2. The problem is solved. Step 2 From the printer control panel, set the ...
Action Yes No Step 6 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print qu...
Printer is printing solid black pages Action Yes No Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print quality probl...
Streaked horizontal lines appear on prints ABCDEABCDEABCDE Action Yes No Step 1 a Depending on your operating system, specify the tray or feeder fromPrinting Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lines appear on prints? Go to step 2. The problem is solved. S...
Streaked vertical lines appear on prints ABCDEABCDEABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system, specify the paper type, texture,and weight from Printing Preferences or from the Print dialog. b Resend the print job. Do streaked vertical lines appear on p...
Action Yes No Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact technical support or your Dell printer dealer. The problem is solved. Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your ...
Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern. b Resend the print job. Do vertical voids appear on prints? Go to step 2. The problem is solved. Step 2 a From the printer control panel, set the paper t...
Toner specks appear on prints Action Yes No Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Contact technical support . The problem is solved. Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on the printer control ...
Embedded Web Server does not open Action Yes No Step 1 a Turn on the printer. b Open a Web browser, and then type the printer IP address. c Press Enter . Does the Embedded Web Server open? The problem is solved. Go to step 2. Step 2 Make sure the printer IP address is correct. a View the printer IP ...
Action Yes No Step 5 Temporarily disable the Web proxy servers. Proxy servers may block or restrict you from accessing certain Websites including the Embedded Web Server. Does the Embedded Web Server open? The problem is solved. Contact your system support person. Contacting technical support When y...
Appendix Dell Technical Support Policy Technician ‑ assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the originaldefault configuratio...
Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to newin accordance with industry ‑ standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide . Appendix 15...
Index A accessing Status Monitor Center 97accessing the controller board 14Active NIC menu 63adjusting Sleep mode 84adjusting toner darkness 50AppleTalk menu 67assigning custom paper types 41attaching cables 20available internal options 14avoiding jams 46avoiding paper jams 102 B Bin full. Remove pa...
Manual Dell B2360D
Summary
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of proce...
Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: • Connecting the printer • Installing the printer software Setup documentation—The setup documentation camewith the printer. Additional setup and instructions for using...
What are you looking for? Find it here • Software and Drivers—Certified drivers for your printer andinstallers for Dell printer software • Readme files—Last ‑ minute technical changes, or advanced technical reference materials for experienced users ortechnicians Software and Documentation CD • Suppl...
1 2 3 4 5 1 1 Right side 300 mm (12 in.) 2 Front 510 mm (20 in.) 3 Left side 200 mm (8 in.) 4 Rear 200 mm (8 in.) 5 Top 300 mm (12 in.) Printer configurations CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Y...
Using the printer control panel Use the To 1 Menus button Open the menus. Notes: • The menus are available only when the printer is in the Ready state. • Pressing the button while navigating within the menus returns the printer control panelto the top ‑ level menu screen. 2 Display View printing opt...
Understanding the colors of the Sleep button and indicatorlights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition. Indicator light Printer status Off The printer is off or in Hibernate mode. Blinking green The printer is w...
Using the Local Printer Settings Utility 1 Access the Local Printer Settings Utility from the list of applications or the Start menu to adjust the printer settings. 2 Save the changes using the Actions menu. Note: To distribute the settings to other printers, save the settings in a command file. Lea...
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continui...
Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continuing. If you have other dev...
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. 5 Close the controller board access door. Note: When the printer software an...
6 Place the tray near the printer. 7 Align the printer with the tray, and then slowly lower the printer into place. 1 8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. 2 1 Note: When the printer software and any hardware options are...
1 2 3 4 5 6 7 Use the To 1 USB port * Attach an optional wireless network adapter. 2 USB printer port Connect the printer to a computer. 3 Ethernet port * Connect the printer to a network. 4 Parallel port * Connect the printer to a computer. 5 Power switch Turn on or turn off the printer. 6 Printer ...
3 Select an installation type, and then click Install . 4 Click Install to start the installation. 5 Click Agree to accept the license agreement. 6 Click Continue , and then follow the instructions on the computer screen. Notes: • Use the Local Printer Settings Utility to change the toner darkness, ...
• The network mask • A nickname for the printer (optional) Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember. You will need an Ethernet cable to connect ...
security information for your network, then see the documentation that came with the access point, or contactyour system support person. – To find the WPA/WPA2 preshared key/passphrase for the wireless network, see the documentation that camewith the access point, see the Web page associated with th...
Connecting the printer to a wireless network using the Embedded Web Server Before you begin, make sure that: • Your printer is connected temporarily to an Ethernet network. • A wireless network adapter is installed in your printer and working properly. For more information, see theinstruction sheet ...
Printing a network setup page If the printer is connected to a network, then print a network setup page to verify the network connection. This pagealso provides important information that aids network printing configuration. 1 From the printer control panel, navigate to: > Reports > > Netwo...
Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information,see “Avoiding jams” on page 97 and “Storing paper” on page 43 . Setting the paper size and type 1 From the printer control panel, navigate to: > ...
Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock,transparencies, and envelopes. You can also use it for single ‑ page print jobs on letterhead. 1 Open the multipurpose feeder. 1 2 a Pull the multipurpo...
• Load letterhead faceup with the top edge entering the printer first. For two ‑ sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first. • Load envelopes with the flap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, cla...
• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu . 3 Change the tray settings to specify the paper size and type for the tray. • To link trays, make sure the paper size and type for the tray match with that of the other t...
Paper and specialty media guide Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of thepaper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect print qu...
For 60–90 ‑ g/m 2 (16–24 ‑ lb) bond paper, grain long paper is recommended. Fiber content Most high ‑ quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print...
Use papers printed with heat ‑ resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected bythe resin in toner. Inks that are oxidation ‑ set or oil ‑ base...
Using specialty media Tips on using card stock Card stock is heavy, single ‑ ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use beforebuying larg...
Tips on using labels Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. Vinyl, pharmacy, and two ‑ sided labels are not supported. When printing on labels: • Use labels designed specifically for laser printers. Check with the manuf...
Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Mostlabel manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with rela...
Paper size Standard tray Optional 250 ‑ or 550 ‑ sheet tray Multipurpose feeder Duplex mode Folio 216 x 330 mm (8.5 x 13 in.) Statement 140 x 216 mm (5.5 x 8.5 in.) X Universal 1, 2 76.2 x 127 mm (3 x 5 in.) up to216 x 356 mm (8.5 x 14 in.) 7 3/4 Envelope (Monarch) 98 x 191 mm (3.9 x 7.5 in.) X X X ...
Printing Printing a document Printing a document 1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File > Print . b Click Properties , Preferences , Options , or Setup . ...
Using the printer settings on the computer Depending on your operating system, adjust the toner darkness settings using the Local Printer Settings Utility orPrinter Settings. Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Print Settings > &g...
3 Select the item to print. You can choose from the list of supported applications (such as Calendar, Contacts, Gallery, Google Docs, GMail,Internet, Messaging, Word Documents, Excel Documents, PowerPoint Documents, and PDF Documents). 4 From the print preview dialog, set the print and printer optio...
Understanding the printer menus Menus list Paper Menu Reports Network/Ports 3 Default Source Paper Size/TypeConfigure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Menu Settings Page Device Statistics Network Setup Page 1 Profiles ListPrint Fonts Print Dire...
Configure MP menu Use To Configure MP CassetteManualFirst Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures themultipurpose feeder as the default paper source. • Manual sets the multipurpose feeder only for ma...
Paper Weight menu Use To Plain Weight LightNormalHeavy Specify the relative weight of the plain paper loaded. Note: Normal is the factory default setting. Card Stock Weight LightNormalHeavy Specify the relative weight of the card stock loaded. Note: Normal is the factory default setting. Transparenc...
Use To Colored Weight LightNormalHeavy Specify the relative weight of the colored paper loaded. Note: Normal is the factory default setting. Light Weight Light Specify that the weight of the paper loaded is light. Heavy Weight Heavy Specify that the weight of the paper loaded is heavy. Cotton/Rough ...
Use To Light Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Light as the paper type. Heavy Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Heavy as the paper type. Custom [x] Loading DuplexOff Determine and set two ‑ ...
Use To Portrait Width 3–8.5 inches76–216 mm Set the portrait width. Notes: • If the width exceeds the maximum, then the printer uses themaximum width allowed. • 8.5 inches is the US factory default setting. You can increase thewidth in 0.01 ‑ inch increments. • 216 mm is the international factory de...
Use To Print Fonts PCL FontsPostScript Fonts Print a report of all the fonts available for the printer language currently set inthe printer. Note: A separate list is available for PCL and PostScript emulations. Print Directory Print a list of all the resources stored in an optional flash memory card...
Use To NPA Mode OffAuto Set the printer to perform the special processing required for bidirectionalcommunication following the conventions defined by the NPA protocol. Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting themenus caus...
Use To Enable HTTP Server YesNo Enable the built-in Web server (Embedded Web Server). When enabled, the printercan be monitored and managed remotely using a Web browser. Note: Yes is the factory default setting. WINS Server Address View or change the current WINS server address. Enable DDNS YesNo Vi...
Use To Enable DHCPv6 OnOff Enable DHCPv6 in the printer. Note: On is the factory default setting. * These settings can be changed only from the Embedded Web Server. Wireless menu Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless netw...
Use To View Address Show the assigned AppleTalk address. Note: The address can be changed only from the Embedded Web Server. Set Zone [list of zones available on the network] Provide a list of AppleTalk zones available on the network. Note: The factory default setting is the default zone for the net...
Use To USB Buffer DisabledAuto3K to [maximum size allowed] Set the size of the USB input buffer. Notes: • Auto is the factory default setting. • Disabled turns off job buffering. • The USB buffer size value can be changed in 1-KB increments. • The maximum size allowed depends on the amount of memory...
Use To Use SSL DisabledNegotiateRequired Set the printer to use SSL for increased security when connecting to theSMTP server. Notes: • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines ifSSL will be used. SMTP Server Authentication No authentic...
Use To Configure Log Enable Audit YesNo Enable Remote Syslog NoYes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specify how and whether or not audit logs are created. Notes: • Enable Audit determines if events are recorded in the secure audit log andremote syslog. No is the factory defa...
Settings menu General Settings menu Use To Display Language EnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese Set the language of the text appearing on the display. Note: Not all langu...
Use To Custom Home Message OffIP AddressHostnameContact NameLocationZero Configuration NameCustom Text 1 Select a custom home message that appears as an alternatingdisplay of the printer status. Note: Off is the factory default setting. Print Settings Setup menu Use To Printer Language PCL Emulation...
Use To Resource Save OnOff Specify how the printer handles temporary downloads, such asfonts and macros stored in the RAM, when the printer receives aprint job that requires more than the available memory. Notes: • Off is the factory default setting. Off sets the printer to retaindownloads only unti...
Quality menu Use To Print Resolution 300 dpi600 dpi1200 dpi1200 Image Q2400 Image Q Specify the printed output resolution in dots per inch. Note: 600 dpi is the factory default setting. Pixel Boost OffFontsHorizontallyVerticallyBoth directionsIsolated Enable more pixels to print in clusters for clar...
Use To Font Priority ResidentFlash Establish the font search order. Notes: • Resident is the factory default setting. • This menu item is available only when a formatted flash memory card isinstalled and operating properly. • Make sure the flash memory card is not read/write ‑ , write ‑ , or passwor...
Saving money and the environment Saving paper and toner Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantlyreduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on bothsides of ...
Use To Off Use the factory default settings for all settings associated with Eco ‑ Mode. This setting supports the performance specifications for your printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until a document is ready to print. You ...
Using Hibernate mode Hibernate is an ultra ‑ low ‑ power saving mode. Notes: • Three days is the default amount of time before the printer enters Hibernate mode. • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press ofthe Sleep button wakes the ...
Notes: • Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. TheIP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly....
Securing the printer Using the security lock feature The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers inthe location shown to secure the printer in place. Statement of Volatility Your printer contains various types of memory that can ...
Erasing volatile memory The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffereddata, simply turn off the printer. Erasing non ‑ volatile memory 1 Turn off the printer. 2 From the printer control panel, hold down and the right arrow but...
Maintaining the printer Periodically, certain tasks are required to maintain the optimum performance of your printer. Warning—Potential Damage: Failure to replace parts and supplies when directed may cause damage to your printer or prevent the printer from performing optimally. Cleaning the printer ...
Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy mayvary significantly and is dependent on many factors, such as actual document content, print quality settings, andother printer settings. The accuracy of...
Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials. 4 Shake the new cartridge to redistribute the tone...
5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side railsinside the printer. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problem...
Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet. • Disconnect all cords and c...
Managing the printer Managing printer messages Use the Status Messenger application to view error messages requiring your intervention on your printer. When thereis an error, a bubble appears telling you what the error is, and points you to the appropriate recovery information. If you installed Stat...
• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Press Enter to open the Web page of your printer. 3 Click Applications . Note: The remote control panel requires a Java plug ‑ in to launch. Viewing reports You can view some reports from the Embedded We...
Notification Description Off The normal printer behavior for all supplies occurs. E ‑ mail Only The printer generates an e-mail when the supply condition is reached. The status of thesupply will appear on the menus page and status page. Warning The printer displays the warning message and generates ...
> Settings > > General Settings > > Factory Defaults > > Restore Now > Creating a printer control panel PIN The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel. To restrict access tothe menus, create a Personal Identification Number...
Clearing jams Carefully select paper and specialty media and load them properly to avoid most jams. If jams do occur, then followthe steps outlined in this chapter. Note: Jam Recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed ...
Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same t...
Troubleshooting Understanding the printer messages Bin full. Remove paper. Remove the paper stack from the standard bin. Cannot collate large document [37] Try one or more of the following: • From the printer control panel, press to print the portion of the job already stored and begin collating the...
Change [paper source] to [custom type name]. Load [orientation]. Try one or more of the following: • Load the correct size and type of paper in the tray, and then press on the printer control panel. Note: Make sure the paper size and type settings are specified in the Paper menu on the printer contr...
Memory full [38] Try one or more of the following: • From the printer control panel, press to clear the message. • Decrease the resolution setting. • Install additional printer memory. Memory low, no Resource Save [35] Try one or more of the following: • From the printer control panel, press to disa...
Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For moreinformation, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide . Note: If you do not ha...
Action Yes No Step 11 Check the installed printer driver. Is the correct printer driver installed? Go to step 12. Install the correctprinter driver. Step 12 Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on. Is the printer working? The problem is solved. Contact ...
Action Yes No Step 3 Print a menu settings page, and then check to see if the internal option islisted in the Installed Features list. Is the internal option listed in the menu settings page? Go to step 4. Reinstall the internaloption. Step 4 a Check if the internal option is selected. It may be nec...
Action Yes No Step 4 Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver” on page 20 . Is the tray available in the printer d...
Action Yes No Step 3 a Review the tips on avoiding jams. For more information, see “Avoiding jams” on page 97 . b Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? Contact technical support . The problem is solved. Paper jam message remains after jam is...
Solving print problems Printing problems Print jobs do not print Action Yes No Step 1 a From the document you are trying to print, open the Print dialog andcheck if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for each docum...
Action Yes No Step 6 a Remove, and then reinstall the printer software. For moreinformation, see “Installing the printer” on page 19 . Note: For more information, visit www.dell.com/support/printers . b Resend the print job. Do the jobs print? The problem is solved. Contact technical support . Print...
Action Yes No Step 3 Change the environmental settings. From the printer control panel, navigate to: > Settings > > General Settings > > Eco ‑ Mode > select a setting > Note: When using the Eco-Mode setting, you may notice a reduction in performance. Does the print job still tak...
Incorrect characters print Action Yes No Step 1 Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Is the printer in Hex Trace mode? Deactivate Hex Tracemode. Go to step ...
Action Yes No Step 3 Reduce the complexity of the print job by eliminating the number and sizeof fonts, the number and complexity of images, and the number of pagesin the job. Did the job print and collate correctly? The problem is solved. Contact technical support . Unexpected page breaks occur Act...
Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supportedby the printer. 1 From the printer control panel, navigate to: > Reports > > Print Fonts > 2 Press the arrow buttons until PCL Fonts or PostScript Fonts appears, and then press . b Use a font...
Action Yes No Step 1 a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is properly removed from the imagingunit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more tha...
Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the paper loaded. b Resend the print job. Is the page or image clipped? Go to step 2. The problem is solved. Step 2 From the printer control panel, set the paper size and type in the Papermenu to match th...
Action Yes No Step 1 Load paper with the correct paper type and weight in the tray. Is paper with the correct paper type and weight loaded in the tray? Go to step 2. Load paper with thecorrect paper type andweight in the tray. Step 2 From the printer control panel, set the paper type and weight in t...
Action Yes No Step 2 Reinstall the imaging unit and the toner cartridge. a Remove the toner cartridge. b Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to lightcan cause print quality problems. c Install t...
Action Yes No Step 3 a Depending on your operating system, specify the paper size fromPrinting Preferences or from the Print dialog. b Resend the print job. Are the margins correct? The problem is solved. Contact technical support . Paper curl Action Yes No Step 1 Move the width and length guides in...
Print irregularities ) ) ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the size of the paper loaded in the tray. b Resend the print job. Do print irregularities still appear? Go to step 2. The problem is s...
Repeating defects appear on prints Action Yes No Step 1 Measure the distance between the defects. Check for a distance between the defects that equals: • 97 mm (3.82 in.) • 47 mm (1.85 in.) • 38 mm (1.5 in.) Is the distance between defects equal to one of the listed measurements? Go to step 2. 1 Che...
Print is too light Action Yes No Step 1 a From the Quality menu on the printer control panel, increase the tonerdarkness. Note: 8 is the factory default setting. b Resend the print job. Is the print still too light? Go to step 2. The problem is solved. Step 2 From the printer control panel, set the ...
Action Yes No Step 6 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print qu...
Printer is printing solid black pages Action Yes No Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print quality probl...
Streaked horizontal lines appear on prints ABCDEABCDEABCDE Action Yes No Step 1 a Depending on your operating system, specify the tray or feeder fromPrinting Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lines appear on prints? Go to step 2. The problem is solved. S...
Streaked vertical lines appear on prints ABCDEABCDEABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system, specify the paper type, texture,and weight from Printing Preferences or from the Print dialog. b Resend the print job. Do streaked vertical lines appear on p...
Action Yes No Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact technical support or your Dell printer dealer. The problem is solved. Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your ...
Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern. b Resend the print job. Do vertical voids appear on prints? Go to step 2. The problem is solved. Step 2 a From the printer control panel, set the paper t...
Toner specks appear on prints Action Yes No Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Contact technical support . The problem is solved. Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on the printer control ...
Embedded Web Server does not open Action Yes No Step 1 a Turn on the printer. b Open a Web browser, and then type the printer IP address. c Press Enter . Does the Embedded Web Server open? The problem is solved. Go to step 2. Step 2 Make sure the printer IP address is correct. a View the printer IP ...
Action Yes No Step 5 Temporarily disable the Web proxy servers. Proxy servers may block or restrict you from accessing certain Websites including the Embedded Web Server. Does the Embedded Web Server open? The problem is solved. Contact your system support person. Contacting technical support When y...
Appendix Dell Technical Support Policy Technician ‑ assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the originaldefault configuratio...
Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to newin accordance with industry ‑ standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide . Appendix 14...
Index A accessing Status Monitor Center 93accessing the controller board 14accessing the remote control panel Embedded Web Server 93 Active NIC menu 59adding hardware options print driver 20 adjusting Sleep mode 81adjusting toner darkness 46AirPrint using 47 AppleTalk menu 63assigning custom paper t...
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