Page 2 - Notice
Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OREDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL ORCONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, ORUSE OF THIS MATERIA...
Page 3 - Contents; About This Guide; Chapter 1; Overview; Chapter 2; Installation
Contents About This Guide Text Conventions .......................................................................................................viiSymbols in Text ....................................................................................................... viiiSymbols on Equipment .........
Page 4 - iv Compaq 2000 Series UPS Operation and Reference Guide; Chapter 3; Operation; Chapter 4; Configuration; Chapter 5; Battery Maintenance
iv Compaq 2000 Series UPS Operation and Reference Guide Installation continued Before Starting the UPS ........................................................................................... 2-3 Connecting the External Battery Module.......................................................... 2-3C...
Page 5 - About This Guide v; Chapter 6; Troubleshooting; Appendix A; Regulatory Compliance Notices; Appendix B; Electrostatic Discharge
About This Guide v Battery Maintenance continued Replacing an External Battery Module .................................................................... 5-5 Step 1: Preparing the UPS ................................................................................ 5-5Step 2: Removing the External B...
Page 6 - vi Compaq 2000 Series UPS Operation and Reference Guide; Appendix C; Specifications; Index
vi Compaq 2000 Series UPS Operation and Reference Guide Appendix C Specifications Physical Specifications ............................................................................................C-2Input Specifications..................................................................................
Page 7 - Text Conventions; Keys
About This Guide This guide is designed to be used as step-by-step instructions for installationand as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus ...
Page 8 - viii Compaq 2000 Series UPS Operation and Reference Guide; Symbols in Text
viii Compaq 2000 Series UPS Operation and Reference Guide Symbols in Text These symbols may be found in the text of this guide. They have the followingmeanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life...
Page 9 - About This Guide ix; Precautions
About This Guide ix Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection. WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. Any surface or area of the equi...
Page 10 - x Compaq 2000 Series UPS Operation and Reference Guide; Getting Help; Compaq Technical Support
x Compaq 2000 Series UPS Operation and Reference Guide WARNING: The 2000 Series UPS models weigh between 79 and 97 lb (36 to 44 kg) when fully assembled. T2000 and T2000j: UPS 32 lb (15 kg) Battery 47 lb (21 kg) T2400h and T2400h-NA: UPS 34 lb (15 kg) Battery 63 lb (29 kg) To reduce the risk of pers...
Page 11 - About This Guide xi; Compaq Website
About This Guide xi ■ Technical support registration number (if applicable) ■ Product serial number(s) ■ Product model name(s) and number(s) ■ Applicable error messages ■ Add-on boards or hardware ■ Third-party hardware or software ■ Operating system type and revision level ■ Detailed, specific ques...
Page 12 - Chapter
Chapter 1 Overview This chapter contains information on the following topics: ■ Compaq 2000 Series Uninterruptible Power System (UPS) models ■ 2000 Series UPS front panels ■ 2000 Series UPS rear panels ■ 2000 Series UPS features ■ Warranties
Page 13 - Compaq 2000 Series UPS Operation and Reference Guide; Compaq 2000 Series UPS Models; Front Panels
1-2 Compaq 2000 Series UPS Operation and Reference Guide Compaq 2000 Series UPS Models The 2000 Series includes the following UPS models: Table 1-1 2000 Series UPS Models UPS Model Part Number Comments T2000 242688-005 Domestic; low voltage; Tower T2000j 242688-295 Japanese; low voltage; Tower T2400...
Page 14 - Rear Panels
Overview 1-3 Rear Panels The 2000 Series UPS models feature the following rear panel configurations: 9 1 2 3 4 5 6 7 8 10 Figure 1-2. Rear panel of T2000 and T2000j 1 Communications port 6 Power cord with 5-20p plug 2 Battery connector 7 Load segment 2 3 Load segment 3 8 10A circuit breakers 4 Optio...
Page 16 - Standard UPS Features
Overview 1-5 10AMP 1 2 3 4 5 6 7 8 9 10 Figure 1-4. Rear panel of T2400h-NA 1 Communications port 6 Network Transient Protector 2 Battery connector 7 Load segment 3 3 IEC-320 power inlet 8 Load segment 2 4 10A circuit breaker 9 Load segment 1 5 Option slot : External battery module Standard UPS Feat...
Page 17 - Communications Port; Power Management Software; Compaq Power Management Software
1-6 Compaq 2000 Series UPS Operation and Reference Guide Communications Port The 2000 Series UPS models include a communications port that allows theUPS to exchange data with the host computer. Power management software(supplied by Compaq) gives users access to status reporting and powermanagement f...
Page 18 - Hardware Option Cards; Compaq Multi-Server UPS Card
Overview 1-7 This sequence might include: ■ Saving work-in-progress throughout the network. ■ Powering down non-critical devices, to extend the battery poweravailable to other devices. ■ After saving the necessary information, completing the orderly deviceshutdown. For more information on using Comp...
Page 19 - Compaq Scalable UPS Card; Network Transient Protector
1-8 Compaq 2000 Series UPS Operation and Reference Guide Compaq Scalable UPS Card The Scalable UPS Card makes up to three UPS units appear as a single virtualUPS to the host computer and, with Compaq Power Management Software,allows scaling up the level of power protection available to the system. F...
Page 20 - Warranties; $25,000 Computer Load Protection Guarantee; Pre-Failure Battery Warranty
Overview 1-9 Warranties $25,000 Computer Load Protection Guarantee To back up the wide range of features offered with the UPS, Compaq providesa three-year limited warranty. In addition, Compaq offers a $25,000 ComputerLoad Protection Guarantee (provided by the original equipment manufacturer). IMPOR...
Page 22 - Installation Requirements; Tools; Software/Reference Material; Hardware
2-2 Compaq 2000 Series UPS Operation and Reference Guide Installation Requirements This section lists items needed to install the Compaq 2000 Series UPS models. Item(s) not supplied with the UPS kit Tools A medium flat-bladed and Phillips screwdriver may be needed. Item(s) supplied with the UPS kit ...
Page 23 - Before Starting the UPS; Connecting the External Battery Module
Installation 2-3 All models ship with a computer interface cable. The computer interface cableis not needed for normal operation. If power management of the UPS isdesired, connect the interface cable between the UPS communications port andthe serial port on the host computer. IMPORTANT: If the UPS d...
Page 24 - Connecting to the Communications Port
2-4 Compaq 2000 Series UPS Operation and Reference Guide COM M. P ORT M. P ORT Figure 2-1. Connecting the external battery module Connecting to the Communications Port The 2000 Series UPS models include a communications port for dataexchange with the host computer. IMPORTANT: Compaq Power Management...
Page 25 - Connecting the Network Transient Protector
Installation 2-5 COMM P ORT COMM. PO Figure 2-2. Connecting the UPS/computer interface cable Connecting the Network Transient Protector The 2000 Series UPS models include a Network Transient Protector to providesurge protection for connected communications devices. IMPORTANT: Use the Network Transie...
Page 26 - Starting the UPS; Checking the Battery Recharge Date Label
2-6 Compaq 2000 Series UPS Operation and Reference Guide Starting the UPS Starting the UPS for the first time requires the following procedures: ■ Checking the Battery Recharge Date label on the UPS shipping carton ■ Connecting the UPS to utility power via the input power cord ■ Connecting devices t...
Page 27 - Connecting the UPS to Utility Power; Connecting Devices to the UPS; Powering up the UPS
Installation 2-7 Connecting the UPS to Utility Power Connect the UPS to a grounded utility power outlet. WARNING: To reduce the risk of electric shock or damage to the equipment, take these precautions: ■ Plug the input line cord into a grounded (earthed) electrical outlet that isinstalled near the ...
Page 29 - Completing the Installation
Installation 2-9 Check the front panel LED display: ■ LED 16 (ON LED, @) should be off, indicating that no power is available at the UPS output receptacles. ■ Either AC Input LED 2 or 3 should be green, indicating the utilityvoltage is suitable. ■ LEDs 6, 7, 8, and 9 indicate the battery charge leve...
Page 30 - Placing the UPS in Operate mode; The Installation is Now Complete
2-10 Compaq 2000 Series UPS Operation and Reference Guide Placing the UPS in Operate mode Press and hold the ON button ( 2) until the LED 16 (1, ON LED) turns green, indicating that power is available at the UPS output receptacles. The UPS willacknowledge compliance with a short beep. 2 3 1 Figure 2...
Page 32 - Standby Mode
3-2 Compaq 2000 Series UPS Operation and Reference Guide Precautions Observe these precautions when using the Compaq 2000 Series UPS models. WARNING: To reduce the risk of electrical shock from earth conductor leakage current: ■ Do not operate a UPS that is disconnected from the utility power source...
Page 33 - Sleep Mode; Front Panel Controls
Operation 3-3 Sleep Mode By default, the Sleep mode is disabled. When the Sleep mode is disabled: ■ If the batteries have been fully discharged, power may not beautomatically restored to the output receptacles when utility power isrestored. CAUTION: The UPS Sleep mode default setting is OFF (disable...
Page 35 - Front Panel Indicators; AC Input LEDs
Operation 3-5 Front Panel Indicators The front panel LED display colors indicate the UPS status: ■ Green LEDs indicate normal conditions. ■ Red LEDs provide warning of existing or potential problems. LEDs are referred to as LED 1 through 16, as described in this documentation. When the UPS is in Con...
Page 36 - Site Wiring Fault LED
3-6 Compaq 2000 Series UPS Operation and Reference Guide Site Wiring Fault (LED 5) Table 3-2 Site Wiring Fault LED LED Color Meaning 5 Red No ground connection between utility power and the UPS. The line and neutral connections between utility power and theUPS are reversed. The UPS voltage configura...
Page 37 - Load Level LEDs
Operation 3-7 Load Level (LEDs 11-14) Table 3-5 Load Level LEDs LED Color Meaning 11 Red Load on the UPS exceeds the maximum power available. 12 Green Load on the UPS is approximately 67% to 100% of themaximum power available.(LEDs 13 and 14 are also green) 13 Green Load on the UPS is approximately ...
Page 38 - Overcurrent Protection; Placing the UPS in Operate Mode
3-8 Compaq 2000 Series UPS Operation and Reference Guide Overcurrent Protection Overcurrent protection is provided using the resettable circuit breakers locatedon the rear panel. The following models have overcurrent protection: Table 3-7 Overcurrent Protection UPS Model Device T2000 Circuit breaker...
Page 39 - Returning to Standby Mode
Operation 3-9 2 3 1 Figure 3-2. Operate mode controls 1 ON LED 2 ON button 3 STANDBY button Returning to Standby Mode When the UPS is in Operate mode (LED 16, 1, is green), pressing the STANDBY button ( 2) will place the UPS in Standby mode. The UPS will acknowledge compliance with a short beep. LED...
Page 41 - Initiating a Self-test
Operation 3-11 Initiating a Self-test To initiate a self-test, press the TEST/ALARM RESET button ( 1) and hold for three seconds. The UPS acknowledges compliance with five beeps. 1 Figure 3-4. TEST/ALARM RESET button 1 TEST/ALARM RESET button IMPORTANT: A portion of the self-test requires battery po...
Page 42 - Audio Alarm; Audio Alarm Conditions
3-12 Compaq 2000 Series UPS Operation and Reference Guide Audio Alarm The UPS may sound an audio alarm to warn the user that an alarm conditionexists. IMPORTANT: Certain audio alarms can be disabled. See Chapter 4, “Configuration,” for more information. Table 3-8 Audio Alarm Conditions Alarm Conditi...
Page 43 - Silencing an Audio Alarm
Operation 3-13 Silencing an Audio Alarm To silence an audio alarm, press the TEST/ALARM RESET button. 1 Figure 3-5. TEST/ALARM RESET button 1 TEST/ALARM RESET button IMPORTANT: ■ Even though an audio alarm may be silenced, the condition that caused the alarmmay still exist. For information on proced...
Page 45 - Placing the UPS in Configure Mode
4-2 Compaq 2000 Series UPS Operation and Reference Guide Placing the UPS in Configure Mode The Compaq 2000 Series UPS models can enter the Configure mode while inthe Operate or Standby mode. 2 3 4 1 Figure 4-1. Configure mode controls 1 ON LED (LED 16) 2 ON button 3 STANDBY button 4 TEST/ALARM RESET...
Page 47 - Configuration Parameters/LED Indicators
4-4 Compaq 2000 Series UPS Operation and Reference Guide Table 4-1 Configuration Parameters/LED Indicators Parameter (LED) Parameter Name LED 16 Status Explanation 1 120/230 Nom On 1 Nominal utility voltage level is120/230 VAC. 2 110/220 Nom On 1 Nominal utility voltage level is110/220 VAC. 3 127/24...
Page 49 - Changing Configuration Parameters
4-6 Compaq 2000 Series UPS Operation and Reference Guide Changing Configuration Parameters The Configure mode can be entered from the Operate or Standby mode. IMPORTANT: If the STANDBY button is pressed while in the Configure mode, the UPS will enter Standby mode, and power to the load segments will...
Page 55 - Charging Batteries
Battery Maintenance 5-3 IMPORTANT: Before handling a tower UPS, make sure that the UPS is on a flat, stable surface. Charging Batteries The Compaq 2000 Series UPS models automatically charge the batteries whenconnected to utility power. No user intervention is required while the UPS is inuse. ■ For ...
Page 56 - Obtaining a New Battery Module
5-4 Compaq 2000 Series UPS Operation and Reference Guide Verify that battery module replacement is required by initiating a UPS self-test. If LED 10 remains red, replace the battery module. NOTE: Depending on usage and environmental conditions, the battery module should last three to six years. For ...
Page 57 - Replacing an External Battery Module; Step 1: Preparing the UPS; To replace batteries with the UPS Off
Battery Maintenance 5-5 Replacing an External Battery Module There are two options for replacing a UPS external battery module: ■ Powering off the UPS before removing the battery module ■ In certain circumstances, hot-swapping the battery module withoutpowering off the UPS CAUTION: While hot-swappin...
Page 58 - Step 2: Removing the External Battery Module
5-6 Compaq 2000 Series UPS Operation and Reference Guide Step 2: Removing the External Battery Module Use this procedure to remove the external battery module: 1. Disconnect the battery cables from the UPS. CAUTION: It is normal for a small amount of electrical arcing to occur when disconnecting an ...
Page 59 - Step 3: Installing a New Battery Module
Battery Maintenance 5-7 Step 3: Installing a New Battery Module Connect the battery cables from the new external battery module to the batteryreceptacle on the UPS. CAUTION: It is normal for a small amount of electrical arcing to occur when connecting an external battery module to a UPS. To minimize...
Page 60 - Step 4: Testing a New Battery Module
5-8 Compaq 2000 Series UPS Operation and Reference Guide Step 4: Testing a New Battery Module After installing the new battery module, press the TEST/ALARM RESETbutton. For information on running a self-test, see Chapter 3, “Operation.” IMPORTANT: The UPS will not execute a self-test until the batte...
Page 61 - Care and Storage of Batteries
Battery Maintenance 5-9 Care and Storage of Batteries To maximize battery life: ■ Minimize the amount of time the UPS is using battery power. MatchUPS configuration with the utility voltage. See Chapter 4,“Configuration,” for more information. ■ Keep the area around the UPS clean and dust-free. If t...
Page 63 - Troubleshooting During Start
6-2 Compaq 2000 Series UPS Operation and Reference Guide Troubleshooting During Start If problems occur when starting the Compaq 2000 Series UPS models, selectthe appropriate symptom for possible causes and actions suggested. Table 6-1 Troubleshooting Guide (UPS Start) Symptom Possible Cause Suggest...
Page 64 - Troubleshooting After Start
Troubleshooting 6-3 Troubleshooting After Start For problems that occur after the UPS has gone through the startup self-testsequence, these suggested actions address possible causes. Table 6-2 Troubleshooting Guide (After Start) Symptom Possible Cause Suggested Action Audio Alarm Alarm condition exi...
Page 66 - Repairing the UPS
Troubleshooting 6-5 Table 6-2Troubleshooting Guide (After Start) continued Symptom Possible Cause Suggested Action LED 10 isflashing red;audio alarmcannot besilenced Internal UPS overvoltage conditionexists Shut down the UPS. Contact anauthorized service provider. Repairing the UPS Repairs to the UP...
Page 67 - Appendix
Appendix A Regulatory Compliance Notices Federal CommunicationsCommission Notice Part 15 of the Federal Communications Commission (FCC) Rules andRegulations has established Radio Frequency (RF) emission limits to providean interference-free radio frequency spectrum. Many electronic devices,including...
Page 68 - Class A Equipment
A-2 Compaq 2000 Series UPS Operation and Reference Guide Class A Equipment This equipment has been tested and found to comply with the limits for a ClassA digital device, pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference when...
Page 69 - Modifications
Regulatory Compliance Notices A-3 Declaration of Conformity for Products Markedwith the FCC logo - United States Only This device complies with Part 15 of the FCC Rules. Operation is subject tothe following two conditions: (1) this device may not cause harmfulinterference, and (2) this device must a...
Page 70 - European Union Notice
A-4 Compaq 2000 Series UPS Operation and Reference Guide Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the CanadianInterference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences duRèglement ...
Page 71 - Japanese Notice; Taiwanese Notice
Regulatory Compliance Notices A-5 Japanese Notice July 14 version Taiwanese Notice
Page 72 - Battery Replacement Notice
A-6 Compaq 2000 Series UPS Operation and Reference Guide Battery Replacement Notice Your UPS is provided with a Sealed Lead Acid battery pack. There is a dangerof explosion and risk of personal injury if the battery is incorrectly replaced ormistreated. Replacement is to be done by a Compaq authoriz...
Page 74 - Grounding Methods
B-2 Compaq 2000 Series UPS Operation and Reference Guide Grounding Methods There are several methods for grounding. Use one or more of the followingmethods when handling or installing electrostatic-sensitive parts: ■ Use a wrist strap connected by a ground cord to a grounded workstationor computer c...
Page 76 - Physical Specifications
C-2 Compaq 2000 Series UPS Operation and Reference Guide Physical Specifications Table C-1 Physical Specifications - Models T2000 and T2000j Device Feature U.S. Metric UPS Dimensions Width 7.0 in 178 mm Height 8.8 in 224 mm Depth 17.1 in 444 mm Weight 32 lb 15 kg External Battery Module Dimensions W...
Page 77 - Input Specifications; Input Specifications – Per Model
Specifications C-3 Input Specifications Table C-3 Input Specifications – Per Model UPS Model Utility Voltage Frequency (Hz) Nominal Utility Voltage (VAC) Power Cord Supplied T2000 50 100, 110 Non-detachable cord with 5-20p plug 60 100, 110120, 127 T2000j 50 100, 110 Non-detachable cord with 5-20p pl...
Page 78 - Output Specifications; Output Specifications – Per Model
C-4 Compaq 2000 Series UPS Operation and Reference Guide Output Specifications Table C-4 Output Specifications – Per Model UPS Model Nominal Power Rating (VA) Load Segment # Output Receptacles T2000 1920 1 3 x 5-15R 2 3 x 5-15R 3 2 x 5-15R T2000j 1920 1 3 x 5-15R 2 3 x 5-15R 3 2 x 5-15R T2400h 2300 ...
Page 79 - Output Specifications – 2000 Series UPS Models
Specifications C-5 Table C-5 Output Specifications – 2000 Series UPS Models Characteristics Utility Voltage (VAC) Nominal Output Voltage (VAC) Voltage 100 102 110 to 127 115 208 204 220 to 240 230 Source of Power Regulation Output Utility power (normal range) ± 8% of nominal output voltage rating (w...
Page 80 - Overcurrent Protection – Per Model; Battery Specifications; Battery Specifications – 2000 Series UPS Models
C-6 Compaq 2000 Series UPS Operation and Reference Guide Overcurrent Protection Table C-6 Overcurrent Protection – Per Model UPS Model Input Protection T2000 Circuit breakers for each load segment T2000j Circuit breakers for each load segment T2400h Input circuit breaker No protection for load segme...
Page 81 - Battery Runtime
Specifications C-7 Battery Runtime Table C-8 Estimated Battery Runtime (Minutes) Load (VA) 2000 Models 2400 Models 450 58 108 500 51 97 600 36 81 700 30 62 800 26 54 900 23 48 1000 20 43 1200 14 36 1400 12 24 1500 10 23 1800 8 19 2000 7 16 2200 14 2400 13 If a device list the power in Watts, use the...
Page 82 - Environmental Specifications; Environmental Specifications – 2000 Series UPS Models
C-8 Compaq 2000 Series UPS Operation and Reference Guide Environmental Specifications Table C-9 Environmental Specifications – 2000 Series UPS Models Feature Specification Operating temperature 0 o to 40 o C (32 o to 104 o F) UL-tested at 25 o C (77 o F) Relative humidity 0% to 95%; non-condensing O...
Page 83 - Numbers and Symbols
Index Numbers and Symbols 2000 Series UPS See Uninterruptible Power System2000 Series A AC Input Failure disabling audio alarm 4-5enabling audio alarm 4-5 AC Input LEDs explained 3-5meaning when UPS powered up 2-10 troubleshooting alarm conditions 6-3 alarm See audio alarmaudio alarm ability to disa...
Page 84 - Compaq 2000 Series UPS Operation and Reference Guide
2 Compaq 2000 Series UPS Operation and Reference Guide new recommendation against keeping spares 5-4 when to obtain 5-4 recharge date See Battery Recharge Date label runtime specifications C-8spare part number 5-2, 5-4specifications C-7testing 5-8 Battery Charge LEDs display explained 2-10explained ...
Page 86 - Compaq 2000 Series UPS Operation and Reference Guide
4 Compaq 2000 Series UPS Operation and Reference Guide warranties 1-10 Federal Communications Commission (FCC) notice A-1 cables A-3FCC Class A compliance A-2FCC Class B compliance A-2modifications to equipment A-3 front panel AC Input LEDs, explained 3-5 Battery Charge LEDs, explained 3-6 Battery S...
Page 88 - Compaq 2000 Series UPS Operation and Reference Guide
6 Compaq 2000 Series UPS Operation and Reference Guide explained 4-4related configuration parameters 4-4 nominal utility voltage range explained 4-4related configuration parameters 4-4 O ON button exiting Configure mode 4-7initiating Configure mode 4-2, 4-6 selecting configuration parameters 4-7 ON ...
Page 90 - Compaq 2000 Series UPS Operation and Reference Guide
8 Compaq 2000 Series UPS Operation and Reference Guide explained 3-3 specifications battery C-7battery runtime C-8environmental C-9input C-3output C-4overcurrent protection C-6overview C-1physical C-2 STANDBY button powering the UPS off 3-9, 5-5warning concerning use in Configure mode 4-2, 4-6 Stand...