BlackBerry 8230 - Manuals

Turn on the speakerphone During a call, press the period ( . ) key. Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see thesafety and product information booklet for your device. To turn off the speakerphone, press the ...

Turn on dialing from the Lock screen, 27 About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. You can also use a headsetbutton to make ...

If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you wantto use GPS technology, you can pair your BlackBerry device with a Bluetooth® enabled GPS receiver. For more information, contact your wirelessservice provider....

Improve sound quality during a call You cannot change sound quality when you are using a Bluetooth® enabled headset.1. During a call, press the Menu key. 2. Click Enhance Call Audio . 3. Select a bass or treble option. Improve sound quality for all calls You cannot change sound quality when you are ...

Speed dial Set up speed dial for a contact 1. In the phone application, press the Menu key. 2. Click View Speed Dial List . 3. Click an unassigned key.4. Click New Speed Dial . 5. Click a contact. To make a call using speed dial, in the phone application, on the Home screen, in a message, or in a me...

Dial an extension using a voice command To perform this task, you must set options for dialing extensions. You can dial extensions only within your company.Say " Call extension " and the extension number. Related topics Set options for dialing extensions, 25 Check a status using a voice comm...

Conference calls Make a conference call You cannot add more than two contacts to a conference call.1. During a call, press the Menu key. 2. Click Conference Call . 3. Type a phone number or highlight a contact.4. Press the Send key. 5. During the second call, press the Send key. Create a phone numbe...

2. Click Options . 3. Click Call Logging . 4. Select an option for a call log type. To hide call logs in a message list, select the None option. Add notes to a call log 1. In the phone application, highlight a call log. 2. Press the Menu key. 3. Click View History . 4. Press the Menu key. 5. Click A...

6. Press the Menu key. 7. Click Clear Field . 8. Press the Menu key. 9. Click Save . Call forwarding About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card orBlackBerry® device. You might not be able to...

8. Press the Menu key. 9. Click Close . Change a call forwarding phone number You can only change call forwarding phone numbers that you have added.1. In the phone application, press the Menu key. 2. Click Options . 3. Click Call Forwarding . 4. Press the Menu key. 5. Click Edit Numbers . 6. Highlig...

Set the default country code and area code 1. In the phone application, press the Menu key. 2. Click Options . 3. Click Smart Dialing . 4. Set the Country Code and Area Code fields. 5. In the National Number Length field, set the default length for phone numbers in your country. 6. Press the Menu ke...

2. Press the Menu key. 3. Click Options . 4. Click TTY . 5. Change the TTY Mode field to Yes . 6. Press the Menu key. 7. Click Save . A TTY indicator appears in the device status section of the screen. To turn off TTY support, change the TTY Mode field to No . Multiple phone numbers About multiple p...

Phone options Turn on dialing from the Lock screen 1. On the Home screen, click the Options icon. 2. Click Password . 3. Set the Allow Outgoing Calls While Locked field to Yes . 4. Press the Menu key. 5. Click Save . Sort phone numbers or contacts on the Phone screen 1. In the phone application, pre...

5. Change the Mode Enabled field to Telecoil . 6. Press the Menu key. 7. Click Save . The H-T telecoil indicator appears in the device status section of the screen. Phone shortcuts • To change your ring tone, in the phone application, press the Menu key. Click Set Ring Tone . • To check your voice m...

Related topics Call forwarding, 23Switch the active phone number, 26 I cannot check my voice mail Try performing the following actions: • If you have more than one phone number associated with your BlackBerry® device and you are trying to check your voice mail using a shortcut key, your device calls...

Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the sugge...

2. Click Attach Address or Attach Contact . 3. Click a contact. Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supportsthis feature. For more information, contact your administrator. If you use the...

2. Highlight the message.3. Press the Menu key. 4. Click Delete . Managing messages Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for aspecific email address.1. On the Home screen, click the Messages...

View messages in a specific folder You can view email messages and MMS messages in a specific folder.1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click View Folder . 4. Click a folder. Delete a message 1. In a message, press the Menu key. 2. Click Delete . Delete multipl...

10. Click Save . Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear on your device. Related topics Stop storing messages sent from your computer on your device, 39Add, change...

5. Highlight an email message filter.6. Press the Menu key. 7. Click Move . 8. Click the new location. Delete an email message filter 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Filters . 5. Highlight an email message filter.6. Press the M...

PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerrydevice or a BlackBerry enabled device and you know their PIN, you can send them PIN messages. PIN messages are not routed thr...

SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless serviceprovider sets up for SMS text messaging. If you have more than one phone number associated with your...

Options for SMS text messages Turn off AutoText for SMS text messages 1. On the Home screen, click the Options icon. 2. Click SMS . 3. Set the Disable AutoText field to Yes . 4. Press the Menu key. 5. Click Save . View more of the history in SMS text messages 1. On the Home screen, click the Options...

MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. Attach a contact or appointment to an MMS message 1....

• Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message 1. When composing an MMS message, press the Menu key. 2. Click Options . 3. Perform any of the following actions: • To receive notification when the message is delivered to the...

2. Click MMS . 3. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box. 4. Press the Menu key. 5. Click Save . Message list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears bef...

3. Click Firewall . 4. Select the check box beside one or more message types.5. Press the Menu key. 6. Click Save . Note: Even though you do not receive blocked messages on your device, blocked messages might contribute to data usage in your wireless service plan. You can stop email messages from be...

4. Highlight a message type.5. Press the Menu key. 6. Click Reset Count or Reset All Counts . Message shortcuts In a message • To reply to a message, press the exclamation point ( ! ) key. • To forward a message, press the period ( . ) key. • To move to the last cursor position after you close and r...

S/MIME-protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions: • Verify that the email account that you are using supports all signing and encryption options.• If you use message classifications, verify that the messa...

Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. : The message includes multiple PGP key attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the...

Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. : Your device trusts the sender’s PGP® key. : The sender’s email address does not match the email address in the key, or the sender’s PGP key is revoked, is not trusted, cannot beverifi...

4. Change the Message Viewer Icons field. 5. Press the Menu key. 6. Click Save . Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are knownto support....

• If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification. I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry...

• If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received anactivation message (the message m...

If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the emailapplication on your computer other than your inbox, your device files the message. Related topics View messages in a specific folder, 37 Some messages no longer appea...

Email message filters, 39 I cannot attach a file to an MMS message Depending on your wireless service provider, if you attach a video, you might not be able to attach another file or create a slide show.Try performing the following actions: • Verify that the file is a .vcf (vCard®) file, an .ics (iC...

Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files.You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files. If you...

Documents Open a password-protected .pdf file To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or aBlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider o...

Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file.1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents . To move to a specific page, click a page. Switch pages...

Zoom in to or out from a slide 1. When viewing a presentation in slide view, press the Menu key. 2. Click Zoom . 3. Roll the trackball up or down. To zoom back to the original slide size, press the Menu key. Click Fit to Screen . Save a slide 1. When viewing a presentation in slide view, press the M...

Attachment shortcuts • To search for text in an attachment, press Q . In a spreadsheet • To move to a specific cell, press A . • To view the content of a cell, press the Space key. • To switch worksheets, press O . Highlight a worksheet. Press the Enter key. In a presentation • To switch presentatio...

Camera and video camera Depending on your BlackBerry® device, the camera or video camera feature might not be supported. Depending on your device model, somecamera and video camera features might not be supported. Take a picture Depending on your BlackBerry® device, the camera or video camera featur...

Record a video To perform this task, you might need to have a media card inserted in your BlackBerry® device. 1. On the Home screen, click the Camera icon. 2. In the video camera, click the trackball.3. To pause recording, click the trackball again. Note: The approximate amount of memory available f...

5. Click Save . Change the location for storing pictures or videos 1. On the Home screen, click the Camera icon. 2. Press the Menu key. 3. Click Options . 4. Perform any of the following actions: • In the camera, change the Store Pictures and Folder fields. • In the video camera, change the Folder f...

• To change the flash mode for a picture or to turn on low-light mode for a video, press the Space key. Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos.Try perform...

Media Transferring and downloading media files About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can useBluetooth® technology to send media files to or receive media files from a Bluetooth enabled d...

2. Click Save . 3. Type a name for the song or video.4. Click Save . Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled device. 1. On the Home screen, click the Media icon. ...

Download a Home screen background Depending on your wireless service plan, this feature might not be supported.1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category.4. Press the Menu key. 5. Click Download Images . Playing media files and recording voice notes Play a m...

3. Click Options . 4. Change the Audio Boost field to On . 5. Press the Menu key. 6. Click Save . Improve sound quality for media files Depending on your BlackBerry® device, this feature might not be supported. You can only improve sound quality when you use stereo headphones with your device.1. On ...

Managing media files Playlists About playlists You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on yourBlackBerry® device. You create an automatic playlist by specifying criteria for artists, albums, or genres of songs. ...

View properties for a media file 1. On the Home screen, click the Media icon. 2. Click a media type.3. If necessary, click a category.4. Highlight a media file.5. Press the Menu key. 6. Click Properties . Change the amount of memory available for media files To optimize the performance of your Black...

6. Press the Menu key. 7. Click Move . 8. Navigate to the new location.9. Click a folder.10. Click Move Into . Delete a media file You can only delete songs, ring tones, videos, or voice notes that you added.1. In the media application, click a media type. 2. If necessary, click a category.3. Highli...

In a picture, roll the trackball. To close the picture, press the Escape key once in the camera or twice in the media application. Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate . The picture turns 90 degrees in a clockwise direction. Managing pictures Save a picture Save pict...

Rename a picture or picture folder You can only rename pictures or picture folders that you transferred to your BlackBerry® device.1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category.4. Highlight a picture or picture folder.5. Press the Menu key. 6. Click Rename . 7....

Media card and mass storage mode options About media cards Depending on your BlackBerry® device model, you can insert a microSD media card into your device to take videos and extend the memorythat is available on your device for storing media files such as songs, ring tones, videos, or pictures. For...

5. Press the Menu key. 6. Click Save . To stop encrypting the files on a media card, change the Encryption Mode field to None . Related topics Set a device password, 213 Turn off media card support 1. On the Home screen, click the Options icon. 2. Click Memory . 3. Change the Media Card Support fiel...

• To pan right in a picture, press 6 . • To pan left in a picture, press 4 . • To return to the center of a picture, press 5 . • To zoom in to a picture, press 3 . To zoom to the original picture size, press 7 . • To zoom out from a picture, press 9 . To zoom to the original picture size, press 7 . ...

Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about thecharges associated with using each browser, contact your wireless service provider.1. On the Home screen, c...

3. Click Close . Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address . View the address for a link or picture 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or ...

Viewing pictures and playing media files Play a song or video on a web page 1. In the browser, click a link for a song or video. 2. Click Open . Save a song or video from a web page 1. In the browser, click a link for a song or video. 2. Click Save . 3. Type a name for the song or video.4. Click Sav...

3. In the Auto Synchronize field, set how often the browser should check for updates to the web page. 4. In the Start time field, set the time of day when the browser should start checking for updates. 5. Click Add . If you visit the web page offline, the browser displays the content that was curren...

4. Highlight a bookmark folder.5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for a web page 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark.5. Press the Menu key. 6. Click Move Bookmark . 7. Click the new location. ...

5. Click Edit Bookmark . 6. Change the web feed.7. Click Accept . File a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks . 3. Highlight a web feed.4. Press the Menu key. 5. Click Move Bookmark . 6. Click the new location. Delete a web feed 1. On a web page, press the Menu key. 2. C...

Clear the browser history 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Cache Operations . 5. Click Clear History . 6. Press the Escape key. About browser configurations The browser on your BlackBerry® device supports multiple browser configuration...

About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internetthrough a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between theWAP gateway and content ser...

Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. Forexample, you can use browser push to receive updates for weather reports, stock quotes, or breaking news. When your device receives ...

Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host,type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set wh...

I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off. Related topics Protect your device data, 218 I cannot play a song or video on a web page Your BlackBerry® device might not...

5. Click Save . Change the clock face You can set a different clock face for the clock, stopwatch and timer.1. In the clock, press the Menu key. 2. Click Options . 3. Set the Clock Face , Stopwatch Face or Timer Face fields. 4. Press the Menu key. 5. Click Save . Display a second time zone You can d...

• To turn off screen dimming when bedside clock mode is turned on, change the Dim Screen field to No . 4. Press the Menu key. 5. Click Save . Turn on the alarm 1. In the clock, press the Menu key. 2. Click Set Alarm . 3. Roll the trackball over the text beside the alarm time to highlight On or Weekd...

• To send the results, press the Menu key. Click Send Results . Click a message type. Set the timer 1. In the clock, press the Menu key. 2. Click Timer . 3. Press the Menu key. 4. Click Set Timer . 5. Type the length of time to count down.6. Click Start . If you exit the clock application, the timer...

Personal organizer Contacts Contact basics Add a contact 1. In the contact list, click Add Contact . 2. Type the contact information.3. Press the key. 4. Click Save . Add a contact from a message, call log, or web page 1. In a message, a call log, or on a web page, highlight a contact. 2. Press the ...

• To delete a contact from the contact lookup results, click Delete . • To delete the contact lookup results, click Delete Lookup . • To start a new contact lookup, click Lookup . Customizing contacts About custom ring tones You can assign a custom ring tone to a contact without changing other notif...

4. Highlight the caller ID picture.5. Press the Menu key. 6. Click Replace Picture . 7. Highlight a picture.8. Press the Menu key. 9. Click Select . 10. Center the picture in the box.11. Press the Menu key. 12. Click Crop and Save . Delete the caller ID picture for a contact 1. In the contact list, ...

2. Press the Menu key. 3. Click Edit Group . 4. Click a contact.5. Click one of the following menu items: • Add Member • Change Member • Delete Member 6. Press the Menu key. 7. Click Save Group . Note: When you delete a contact from a mailing list, the contact remains in your contact list. View a ma...

5. Press the Menu key. 6. Click Save . Contact list options Sort contacts or tasks 1. In the contact list or task list, press the Menu key. 2. Click Options . 3. If necessary, click General Options . 4. Change the Sort By field. 5. Press the Menu key. 6. Click Save . Change the display options for c...

Contact troubleshooting Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, youcannot add a contact's birthday to a custom contact list field on your ...

Meetings Schedule a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or aBlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1...

Conference call meetings About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you witha conference call bridge number, you can create conference call meetings in the calendar on your device or co...

• In the calendar, highlight the meeting. Press the Menu key. Click Join Now . Save your conference call information You can save your conference call information so that it is added to the conference call fields automatically when you create a conference callmeeting from your BlackBerry® device.1. ...

7. Click Save . View the number of calendar entries stored in a calendar 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click a calendar. The Number of Entries field displays the number of entries that are stored in the calendar. Multiple calendars About...

6. Press the Menu key. 7. Click Save . Change the default calendar 1. On the Home screen, click the Options icon. 2. Click Advanced Options . 3. Click Default Services . 4. Change the Calendar (CICAL) field. 5. Press the Menu key. 6. Click Save . Calendar shortcuts For shortcuts to work in Day view,...

I cannot enter a conference call with the Join Now option The Join Now option might not appear in the meeting notification if the meeting organizer is not using a BlackBerry® device that supports theJoin Now feature, if the organizer did not enter the conference call information correctly, if the or...

Task list options Sort contacts or tasks 1. In the contact list or task list, press the Menu key. 2. Click Options . 3. If necessary, click General Options . 4. Change the Sort By field. 5. Press the Menu key. 6. Click Save . Change the snooze time for reminders 1. On the Home screen, click the Cale...

View the number of tasks or memos stored on your device 1. On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options . The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® devic...

2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears.• To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All . • To add ...

Categories About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear basedon categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotu...

4. Press the Menu key. 5. Click Save . Delete a category 1. In the contact list, task list, or memo list, press the Menu key. 2. Click Filter . 3. Highlight a category.4. Press the Menu key. 5. Click Delete . Note: When you delete a category, contacts, tasks, or memos in the category are not deleted...

Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browsercontent. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone On...

• To turn off all notification, including notification profile exceptions and LED notification, click Off . Related topics Silence the alarm, 117 Download a ring tone Depending on your wireless service plan, this feature might not be supported.1. On the Home screen, click the Media icon. 2. Click Ri...

6. Press the Menu key. 7. Click Save . To turn on Bluetooth® connection notification again, change the LED Connection Indicator field to On . Turn on wireless coverage notification 1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard . 3. Set the LED Coverage Indicator field to On...

10. Change the Custom Ring Tone field. 11. Press the Menu key. 12. Click Save . Change the order of notification profile exceptions 1. In the profile list, click Advanced . 2. Highlight a notification profile exception.3. Press the Menu key. 4. Click Move . 5. Click the new location. Change a notifi...

About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a newprofile exception appears with your notification profi...

Typing Typing basics Type a symbol 1. Press the Symbol key. To view more symbols, press the Symbol key again. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or righ...

Cancel a text selection 1. With text selected, press the Menu key. 2. Click Cancel Selection . Set the cursor speed 1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Key Rate field. 4. Press the Menu key. 5. Click Save . Turn on key tones 1. On the Home screen, cli...

Change the typing input language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless serviceprovider or administrator. 1. On the Home screen, click the Options icon. 2. Click Language . 3. Change the Input Language field....

2. Click Custom Dictionary . 3. Press the Menu key. 4. Click New . 5. Type a word or letter combination.6. Click the trackball. Change a word in the custom dictionary 1. In the device options, click Spell Check . 2. Click Custom Dictionary . 3. Highlight a word.4. Press the Menu key. 5. Click Edit ....

7. Press the Menu key. 8. Click Save . Change a word in the custom dictionary 1. On the Home screen, click the Options icon. 2. Click Custom Dictionary . 3. Highlight a word.4. Press the Menu key. 5. Click Edit . 6. Change the word.7. Press the Enter key. 8. Press the Menu key. 9. Click Save . Delet...

5. Press the Menu key. 6. Click Save . AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoTextentry, the text changes after you press the Space key. Your BlackBerry® device has built-i...

Change an AutoText entry 1. On the Home screen, click the Options icon. 2. Click AutoText . 3. Click an AutoText entry.4. Change the AutoText entry.5. Press the Menu key. 6. Click Save . Delete an AutoText entry 1. On the Home screen, click the Options icon. 2. Click AutoText . 3. Highlight an AutoT...

• To highlight a line of text, press the Shift key and roll the trackball up or down. • To highlight text character by character, hold the Shift key and roll the trackball left or right. • To cancel a text selection, press the Escape key. • To cut highlighted text when typing, press the Shift key an...

Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless serviceprovider or administrator. 1. On the Home screen, click the Options icon. 2. Click Language . 3. Change the Language field. 4...

Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar.1. On the Home screen, click the Options icon. 2. Click Language . 3. Change the Name Display field. 4. Press the Menu key. 5. Click Save...

Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. On the Home screen, click the Options icon. 2. Click Screen/...

2. Click Pictures . 3. Click a category.4. Highlight a picture.5. Press the key. 6. Click Set As Home Screen Image . To clear the picture from the Home screen, press the key. Click Reset Home Screen Image . Download a Home screen background Depending on your wireless service plan, this feature might...

External display Review notifications on the external display You cannot review notifications during a call or while music is playing.1. To open a notification, press a Volume key. 2. Perform one of the following actions: • To move between notifications, press the Volume keys. • To quickly show the ...

3. Set the Audible Roll field to Mute . 4. Press the Menu key. 5. Click Save . To turn on trackball sounds again, set the Audible Roll field to Click . Set the cursor speed 1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Key Rate field. 4. Press the Menu key. 5. ...

Switch themes 1. On the Home screen, click the Options icon. 2. Click Theme . 3. Click a theme. Delete a theme You can only delete themes that you have downloaded to your BlackBerry® device.1. On the Home screen, click the Options icon. 2. Click Theme . 3. Highlight a theme.4. Press the Menu key. 5....

Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power.To turn on the screen, click the trackball or press a key. My display changed Depending on your theme, display options, such as your fon...

Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on yourcomputer or in another integrated email account if your device is associated with an email account tha...

Search for text in a message, in an attachment, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in an attachment, or on a web page, press the Menu key. 2. Click Find . 3. Type the text.4. Press the Enter k...

Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information.1. On the Home screen, click the Search icon. 2. Perform any of the following actions: • In the Text field, type text or a phone number to search for. • In the Nam...

Search shortcuts • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in an attachment, press Q . • To search for text in a presentation, you must view the presentation in text view or in text and slide view. Press Q . User Gui...

Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) betweenyour BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliat...

7. Press the Menu key. 8. Click Save . It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Handheld . Related topics Delete multiple messages, 37 Prerequisites: Synchronizing organizer data over the ...

Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your BlackBerry® device.1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Reconciliation . 5. If necessary, change the Message Servi...

Delete all device data Before you delete your BlackBerry® device data, consider backing up the data so that you have a copy on your computer before you delete itfrom your device. CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to com...

Reconcile email messages over the wireless network, 175 I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry®Desktop Manager to reconcile email...

Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enableddevice, such as a handsfree car kit or wireless stereo headset. After you pair your Bl...

4. Press the Menu key. 5. Click Connect . To disconnect from a paired Bluetooth enabled device, highlight the device. Press the Menu key. Click Disconnect . Related topics Turn on Bluetooth technology, 180 Switch to a paired Bluetooth enabled device during a call To perform this task, you must turn ...

3. If necessary, click a category.4. Highlight a media file.5. Press the Menu key. 6. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth Rename a paired Bluetooth enabled device 1. On the Home screen, click the Options icon. 2. Click Bluetooth . 3. Highlight ...

Turn off the prompt that appears when connecting or pairing 1. On the Home screen, click the Options icon. 2. Click Bluetooth . 3. Highlight a Bluetooth® enabled device.4. Press the Menu key. 5. Click Device Properties . 6. Set the Trusted field to Yes . 7. Press the Menu key. 8. Click Save . To tur...

Wireless Bypass This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that youcan send and receive email messages and synchronize your organizer data without using a connection to the wireless network. Your devicemust be associa...

4. Click Options . 5. Change the Connect on Power Up field to No . 6. Press the Menu key. 7. Click Save . Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined.On yo...

GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-b...

Maps Map basics Get directions 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Get Directions . 4. Perform one of the following actions to specify a starting location: • To specify your current location if your device has an internal GPS receiver, or is paired w...

• To specify your current location, click Where I Am . Your BlackBerry® device must have a built in GPS receiver or be paired with a Bluetooth® enabled GPS receiver to perform this task. • To view a new location, click Enter An Address . To type location information in specific address fields, selec...

Set a home or work address 1. On a map, press the Menu key. 2. Click Layers . 3. If necessary, expand the Favorites folder and the Locations folder. 4. Highlight Home or Work . 5. Press the Menu key. 6. Click Edit . 7. Edit the address information.8. Press the Menu key. 9. Click Lookup Address . Nav...

3. Click Find Location . 4. Click Favorites . 5. Highlight a bookmark.6. Press the Menu key. 7. Click Move . 8. Click a new location. Map options Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® ...

View north at the top of a map By default, when you are tracking your movement, the direction that you are moving appears at the top of the map.1. On a map, press the Menu key. 2. Click North Up . To view the direction that you are moving at the top of the map again, press the Menu key. Click Track ...

To stop geotagging pictures that you take, set the Geotagging field to Disabled . View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the file name in the lower-left corner of the screen.1. On the Home sc...

BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list.1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact . 3. Type part or all of the contact na...

Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sentthe invitation to.1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options . 3. ...

4. Click OK . Move a contact to a different group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Move Contact . 4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a group. 2. Press the Men...

4. Type a message.5. Click OK . Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location . End a conversation 1. In BlackBerry® Messenger, during a conversation, pre...

Show when you are listening to an audio file 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options . 3. Change the Allow Now Playing presence status field to Yes . To stop showing when you are listening to an audio file, change the Allow Now Playing presence s...

Applications Switch applications 1. In any application, press the Menu key. 2. Click Switch Application . 3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key. • If the application that you want to switch t...

Receive a device password prompt before you add an application To perform this task, you must have set a BlackBerry® device password. 1. On the Home screen, click the Options icon. 2. Click Password . 3. Change the Prompt on application install field to Yes . 4. Press the Menu key. 5. Click Save . V...

• If you have installed the BlackBerry® Desktop Software on your computer, your device must not be connected to your computer. Update the BlackBerry Device Software You can use your BlackBerry® device when you download BlackBerry® Device Software but not when you install the software. If content pro...

Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.• Verify that your device has enough memory to add the application. My device does not have enough available memory to update the Bla...

Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverageindicators, see the printed documentation that came with your device. Turn off a ...

Verify the status of network connections and services 1. On the Home screen, click the Manage Connections icon. 2. Click Services Status . Wireless network coverage troubleshooting I cannot connect to a wireless network Depending on your wireless network, some features might not be supported. Try pe...

• Charge your device regularly. • Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and thedevice. • Set backlighting to remain on for a shorter period of time and lower its brightness. • Turn off the connection to a wire...

Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allo...

Lock your device when you insert it in the holster or close the flip If you set your device to lock when you close the flip, notification details, such as the sender and subject line in a message, do not appear onthe external display.1. On the Home screen, click the Options icon. 2. Click Password ....

6. Click Save . Set a limit for password attempts in the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click Options . 4. Set the Password Attempts field. 5. Press the Menu key. 6. Click Save . Encryption About file enc...

About content protection Content protection is designed to encrypt your BlackBerry® device data. When content protection is turned on, your device uses a private keyto encrypt data as it is stored on the device, including data that your device receives when it is locked. Your device decrypts data as...

Generate an encryption key You can perform this task if your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server that supportsthis feature. For more information, contact your administrator. If your device is associated with an email account that uses a Bla...

Certificates Certificate basics Download a certificate from an LDAP certificate server 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click Certificates . 4. Press the Menu key. 5. Click Fetch Certificates . 6. Specify the search criteria.7. Press the Menu key. 8. Clic...

6. Click Send via Email or Send via PIN . Delete a certificate 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click Certificates . 4. Highlight a certificate.5. Press the Menu key. 6. Click Delete . View the certificate chain for a certificate 1. On the Home screen, cl...

Cessation of Operation: The certificate subject no longer requires the certificate. Certificate Hold: You want to revoke the certificate temporarily. Certificate options Change the display name for a certificate 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click Cert...

7. Click Options . 8. Change the Prompt for Label field to No . 9. Press the Menu key. 10. Click Save . When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Turn off the fetch status prompt that appears when you add a certificate to the ke...

PGP keys PGP key basics Download a PGP key from an LDAP certificate server If you use the PGP® Universal Server, you might not be able to download PGP keys from an LDAP certificate server.1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click PGP keys . 4. Press the Menu...

3. Click PGP keys . 4. Click a PGP® key.5. Click View Subkey . PGP key properties Revocation Status: This field displays the revocation status of the PGP® key at a specified date and time. Trust Status: This field displays the trust status of the PGP key. A PGP key can be explicitly trusted (the PGP...

Delete a PGP key 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click PGP Keys . 4. Highlight a PGP® key.5. Press the Menu key. 6. Click Delete . Clear the PGP data cache The PGP® data cache contains cached PGP public keys and the PGP® Universal Server policy that your...

Check the revocation status of a PGP key 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click PGP Keys . 4. Highlight a PGP® key.5. Press the Menu key. 6. Click Fetch Status . Change the trust status of a PGP key 1. On the Home screen, click the Options icon. 2. Click ...

4. Press the Menu key. 5. Click Fetch PGP Keys . 6. Press the Menu key. 7. Click Options . 8. Perform one of the following actions: • To download the revocation status of a PGP® key when you add it to the key store, change the Fetch Status field to Yes . • To add a PGP key to the key store without d...

Send connection information for a certificate server 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click Certificate Servers . 4. Highlight a certificate server.5. Press the Menu key. 6. Click Email Server or PIN Server . Delete a certificate server 1. On the Home scr...

Smart cards About using a smart card with your device Smart cards store certificates and private keys. You can use a smart card reader to import certificates from a smart card to the key store onyour BlackBerry® device, but you cannot import private keys. As a result, private key operations such as ...

3. Click Smart Card . 4. Change the PIN Caching field to Enabled . 5. Press the Menu key. 6. Click Save . Your BlackBerry® device stores the pass phrase for the same length of time as it stores your key store password. Turn off notification for smart card connections 1. On the Home screen, click the...

Verify security software 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click General Settings . 4. Press the Menu key. 5. Click Verify Security Software . Third-party application control About permissions for third-party applications You can set permissions that contr...

4. Type the APN information.5. Press the Menu key. 6. Click Save . Turn on safe mode When you start your BlackBerry® device, you can turn on safe mode to prevent third-party applications from running automatically. This safemode enables you to troubleshoot or remove any unwanted applications. 1. Rem...

Phone: Set whether third-party applications can make calls or access call logs. Location Data: Set whether third-party applications can use your GPS location information. Server Network: Set whether third-party applications can access the Internet or your organization's intranet using your organizat...

Data permissions for third-party applications Email: Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on yourBlackBerry® device. Organizer Data: Set whether third-party applications can access organizer data such as contacts, calendar e...

Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associatedwith an...

Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wirelessnetwork or access services such as email messaging, your wireless service provider or administrator might ask you...

2. Click Mobile Network . 3. Press the Menu key. 4. Click Diagnostics Test . 5. Highlight a report.6. Press the Menu key. 7. Click Delete or Delete All . Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® d...

BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. Thecapsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball...

5. Press the Menu key. 6. Click Save . Submit a score to the BrickBreaker high score web site 1. On the Home screen or in a folder, click the BrickBreaker icon. 2. Press the Menu key. 3. Click Send High Score . Check the high scores on the BrickBreaker web site 1. On the Home screen or in a folder, ...

Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with Bla...

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