AT&T EP5995 - Manuals

1 Table of Contents Getting Started Quick reference guide ........................ 2Parts checklist ...................................... 5Before you begin .................................. 6Telephone base installation................ 7Battery installation & charging .......... 8Wall mounting ...

2 Quick reference guide Getting started FLASH CANCEL NavKey Press the CENTER NavKey to dis- play menus. Press the UP or DOWN NavKey or to navigate through menus (see page 3). Press the CENTER NavKey to select a highlighted menu item. /SPEAKER Press to activate the handset speak-erphone. Press again ...

page 11 Pictures Pictures 3 Quick reference guide Getting started page 28 Intercom IntercomGlobal Page BASE Settings SettingsSet Time Edit Handset Name Show Handset Name Language Contrast pages 12 Sounds Sounds Ringer Volume Ringer Melody Record Ringer Keypad Tone Ringer Volume SET Pictures page 11 ...

4 Getting started Answering system controls (see pages 54-62) ANNOUNCE .......... Press to listen to current outgoing announcement on the answering system. Press to access the ANNOUNCEMENT menu which can also record new outgoing message or delete the user-recorded outgoing message, and restore the f...

5 Getting Started Parts checklist Remember to save your sales receipt and original packaging in case it is nec-essar y to ship your telephone for warranty ser vice . Check to make sure the telephone package includes the following: c. Base adapter e. Telephone line cord d. Wall mount bracket a. Telep...

6 Getting Started Before you begin About caller identification (CID) The Caller ID with Call Waiting features in this telephone let you see who’s calling before you answer the phone , even when you’re on another call. These fea-tures require ser vices provided by your local telephone company. Contac...

7 Getting Started Telephone base installation Install the telephone base as shown below. Choose a central location within the home , away from any electronic equipment and appliances such as person-al computers, computer routers, television sets, microwave ovens, and refrig-erators. Avoid excessive ...

8 Getting Started Battery installation & charging After installation, place the handset in the telephone base and allow the bat-ter y to charge for sixteen hours before use . You can keep batter y charged by returning the handset to the telephone base after each use . When the batter y power is ...

9 Getting Started Wall mounting The telephone base can be installed on any standard telephone outlet as shown below. Choose a central location within the home , away from any elec-tronic equipment such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat,...

10 Getting Started Belt clip & optional headset Install belt clip as shown below if desired. FLASH CANCEL Snap the belt clip into the notches on the side of the handset. Rotate and pull to remove. Plug the 2.5 mm head-set into the jack on the side of the handset (beneath the small rub-ber cap). ...

11 Telephone Setup Handset screen images The P i c t u re s and A n i m a t i o n s settings allow you to select an image or design as wallpaper for the background of the handset screen. These images can also be programmed for indi-vidual callers in the director y so that different images will show ...

12 Telephone Setup Handset sounds Press the C E N T E R NavKey to enter the main menu, and press the U P NavKey three times to reach the Sounds menu item, then press the C E N T E R NavKey to star t the menu. After selecting any option, press the C E N T E R NavKey or the softkey S E T to confirm yo...

13 Telephone Setup Handset sounds Star t recording the new ringer after the tone . When finished recording, press the softkey S T O P . Press the softkey P L AY to listen to the recorded ringer. Then press the softkey S AV E to enter the name of this recording using the table on page 30. Enter up to...

14 Telephone Setup Handset messages This allows you to listen to messages on the answering system using the cordless handset. When there are new messages on the answer-ing system, New Message will be displayed on the handset screen, and the status light at the top left corner of the handset will beg...

15 Telephone Setup Handset settings Press the C E N T E R NavKey to enter the main menu, then press the U P NavKey four times to reach the Settings menu item. Press the C E N T E R NavKey to star t the menu. After selecting any option below, press the C E N T E R NavKey to confirm your choice . Set ...

16 Telephone Setup Handset settings Show handset name This menu allows you to decide whether the handset name should be shown on the screen of the handset. From the idle mode , press the C E N T E R NavKey to enter the main menu. Press the D O W N NavKey four times to reach the SETTINGS menu. Press ...

17 Telephone Setup Handset settings Contrast At this menu, you can adjust screen contrast to one of eight levels to suit different lighting condi-tions. Press the C E N T E R NavKey to activate the menu from the idle screen. Press the U P NavKey four times to reach the Settings screen menu and press...

18 Telephone Setup Handset settings Default settings This menu allows you to restore the factor y-set default Settings for all menu settings on the cord-less handset. It will NOT clear the director y, call log, handset name , or messages. • Enter the main menu by pressing the C E N T E R NavKey . • ...

19 Telephone Setup Base settings Setting date and time • Press S E L E C T / M E N U . • Press V C I D twice to scroll to Base Settings. • Press S E L E C T / M E N U . • When Set Date is displayed, press S E L E C T / M E N U . • Use the keypad to enter the appropriate digits for the current year, ...

21 Telephone Setup Base settings • From the base settings menu, press V C I D four times to enter the Keypad Tone menu and press S E L E C T / M E N U to confirm. • Use the V C I D or ^ D I R keys to select whether you prefer the keypad tone to be On or Off . • Press S E L E C T / M E N U to confirm...

22 Telephone Setup Base settings • Press S E L E C T / M E N U to confirm, or press C A N - C E L to abor t. Default settings This menu allows you to restore the factor y-set default settings for all menu and answering system settings. It will NOT clear the director y, call log, or messages menu. • ...

23 Telephone Operation FLASH CANCEL Basic handset operation Making, answering and ending calls To make a call, press / P H O N E / F L A S H or / S P E A K E R , then dial the number. Press / O F F / C A N C E L to hang up. To answer a call, press / P H O N E / F L A S H or / S P E A K E R or any di...

24 Telephone Operation Basic handset operation Hold Press the softkey H O L D to place a call on hold. Press / P H O N E / F L A S H or / S P E A K E R to resume the call. Placing a call on hold cancels the M U T E feature . When a call is put on hold, the status light on the top left corner of the ...

25 Telephone Operation CANCEL SPEAKER Basic base operation Making, answering and ending calls To make a call, press / S P E A K E R , then dial a number. Press / S P E A K E R again to hang up. To answer an incoming call, press / S P E A K E R . To preview numbers before dialing, enter num-bers firs...

26 Telephone Operation Basic base operation Mute Press M U T E to silence the microphone and the screen will show Microphone Muted . The icon M U T E will also be shown while the call is muted. You will be able to hear, but your caller will not be able to hear you until you press M U T E again to re...

27 Telephone Operation FLASH CANCEL VOLUME FLASH Caution: The ringer silencing func-tion automatically cancels when this call terminates. Options while on calls Volume control Press / V O L U M E on the handset or the telephone base to adjust the listening volume . Each time the button is pressed, t...

28 Telephone Operation Intercom calls Intercom calls The intercom feature allows conversation between the handset and the telephone base , or between handsets if additional handsets are regis-tered for use with the system. From the idle mode , press I N T E R C O M on the tele- phone base to initiat...

FLASH CANCEL Handset directory Memor y capacity There are separate directories in the handset and the base . The director y in the handset can store up to one hundred entries. Each entr y can store a number up to thir ty-two digits, and a name up to sixteen alphanumeric characters (including spaces)...

30 Handset Directory Directory FIND NEW Directory DONE ERASE Enter Name l New directory entries • Press the C E N T E R NavKey to enter the main menu. • When the director y is shown on the screen, press the C E N T E R NavKey to enter the director y menu. • Press the softkey N E W to inser t a new e...

31 Handset Directory New directory entries Entering a number Use the dial pad to enter up to thir ty-two digits. When finished entering, press the softkey D O N E . • Press the softkey E R A S E if you make a mistake . • To inser t a two-second dialing pause , press and hold # until P appears to rep...

32 Handset Directory Directory SET ERASE Search for I Directory 3 EDIT DELETE Chris 555-4325 Ringer: Default Picture: (none) Directory search There are two ways to enter the director y: • Using the U P and D O W N NavKey or from the idle mode can enter the director y search. OR • Press the C E N T E...

33 Handset Directory Editing or deleting an entry Editing a listing When any director y entr y is displayed, press the softkey E D I T to modify the entr y. You can change the name , number, distinct ringer or picture set-ting by following the steps on pages 30-31. • Press the C E N T E R NavKey to ...

34 Handset Directory Editing or deleting an entry Deleting an entr y When the director y name or an entire director y entr y is displayed, use the U P or D O W N NavKey or to highlight that entr y and press the C E N T E R NavKey to select the entr y. • Press the softkey D E L E T E . • Press the C ...

Base directory Memor y capacity There are separate directories in the handset and the base . The director y in the base can store up to fifty entries. Each entr y can contain a number up to thir ty-two digits, and a name up to sixteen alphanumeric characters. A convenient search fea-ture can help yo...

36 Base Directory New directory entries • Press S E L E C T / M E N U to bring up director y on the screen. • Press S E L E C T / M E N U to enter the director y. • Press V C I D and the screen shows Add New Entr y . • Press S E L E C T / M E N U to confirm selection. Entering a name Use the dial pa...

37 Base Directory New directory entries Entering a number Use the dial pad to enter up to thir ty-two digits. • Press HOLD /PAUSE or press and hold # to inser t a dialing pause . " P " will appear on the screen to indicate a dialing pause . • Move the cursor one space to the right by pressin...

38 Base Directory Directory search • Press S E L E C T / M E N U to bring up the director y on the screen. • Press S E L E C T / M E N U to enter the director y. • When Review Entr ies is shown on the screen, press S E L E C T / M E N U . Browsing through the director y Use the ^ D I R or V C I D bu...

Handset call log & redial How Caller ID works If you subscribe to the Caller ID ser vice , informa-tion about each caller will be displayed after the first or second ring. You can review the call log to find out who has called, return the call by pressing / P H O N E / F L A S H , or copy the ca...

42 Handset Call Log & Redial Reviewing your call log Reviewing your call log The call log keeps track of the last 100 calls received, and lets you check voice messages from your handset. • Press the C E N T E R NavKey to enter the main menu. • Press the D O W N NavKey once to reach call log, the...

43 Handset Call Log & Redial Reviewing your call log Returning a call Press / P H O N E / F L A S H or / S P E A K E R to call the number currently displayed. Saving or deleting an entr y Press the softkey S AV E to copy the displayed information into the handset’s director y (see page 29). This...

44 Handset Call Log & Redial Dialing a call log entry When any Caller ID screen is displayed, press / P H O N E / F L A S H or / S P E A K E R to dial the num- ber on the screen. Playback options • From the idle screen, press the softkey C A L L E R I D to enter the call log. • Press the U P or ...

45 Handset Call Log & Redial Reviewing your redial log About the redial log You can review the redial log to see the last twenty numbers recently called, redial, or copy the number into your director y. When there are already twenty entries in the redial memor y, the earliest entr y is deleted t...

46 Handset Call Log & Redial Reviewing your redial log Deleting an entr y • Press the softkey R E D I A L to bring out the re- dial memor y listing. • Use the U P or D O W N NavKey or to high- light the entr y to be deleted. • Press the softkey D E L E T E to bring up the De- lete Options menu. ...

47 Handset Call Log & Redial Reviewing voice messages At this menu, you can use your handset to listen to your memos or voice messages left in your answering system on the telephone base (see pages 59-60). A total of 99 messages or 15 min-utes of recording can be stored in the answering system, ...

Base call log & redial Call log There are separate call logs in the handset and the telephone base . The call log in the telephone base can store up to 50 entries, with each entr y containing a name up to 16 alphanumeric charac-ters and a number up to 16 digits. If you have Caller ID ser vice , ...

51 Base Call Log & Redial Dialing a call log entry When any Caller ID screen is displayed, press / S P E A K E R to dial the exact number on the screen. Dialing options Caller ID numbers may appear with an area code which may not be required for local calls. If the number displayed is not in the...

52 Base Call Log & Redial Reviewing your redial log About the redial memor y You can review the redial log to see the last 10 numbers recently dialed, redial or save the num-ber into your director y. When there are already 10 entries in the redial memor y, the earliest entr y is deleted to make ...

FLASH CANCEL Answering system operation Message capacity The answering system can record up to 99 messages, depending on how long each message is. Individual messages can be up to 4 minutes long, but the total maximum recording time is 15 minutes. Messages will remain available for replay until they...

55 Answering System Operation A N S W E R I N G S Y S T E M N u m b e r o f R i n g s Setting answering system Setting number of rings This feature allows you to select how many times the phone will ring before the system answers. You can choose from two, four or six r ings or toll saver . With toll...

56 Answering System Operation Setting answering system Setting remote access code A four-digit security code is required to access your answering system from any touch tone phone . This code is 5000 by default. To change this code , • Press S E L E C T / M E N U to enter the main menu. • Press ^ D I...

57 Answering System Operation Setting answering system Setting call screening This feature allows you to listen to the caller's messages while the caller is leaving them. If you wish to take the call, press / P H O N E / F L A S H or / S P E A K E R on the handset or / S P E A K E R on the telephone...

58 Answering System Operation Outgoing announcements Outgoing announcements is the message callers hear when calls are answered by the answering system. The phone is preset with an announcement that answers calls with “ Hello. Please leave a message after the tone . ” You can use this announcement, ...

59 Answering System Operation 1. “You have [xx] new messages.” Number of messages waiting (or, during playback, message number currently playing). 2. Message playback ends. Press /PLAY/ STOP to begin or end message playback. (Play/Stop) (Play/Stop) Message playback If there are new messages, the scr...

60 Answering System Operation Recording and playing memos Memos are your own recorded messages used as a reminder to yourself or for others in the household who use the same answering system. They are saved, played back and deleted exactly like incoming messages. Recording a memo You can record a me...

61 Answering System Operation Message window displays The message window usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this window. Message window displays No messages. Number of messages/memos, or message currently playing...

62 Answering System Operation 1. Dial your telephone number from any touch tone phone. 2. When system answers, enter 4-digit Remote Access Code ( 5000 unless it has been changed). 3. Enter remote commands (see list at right). 4. Hang up to end call and save all undeleted messages. Remote access A fo...

63 Appendix Display screen status icons Handset status icons FLASH CANCEL Base status icons Spare battery charging. Ringer off. Line in use and call on hold indicator.Steady icon indicates line in use.Flashing icon indicates call on hold. Battery power level; animated display when charging. Ringer o...

64 Appendix Confirmation tone Handset registration or programming com-mand successfully completed. Out of Range tone The handset is out of range. Move it closer to the base. Beeeeeeeeep Error tone (current operation has been unsuccessful; try again). Alert tones and indicator lights Beep-Beep-Beep (...

65 Appendix Adding new handsets Your telephone can accommodate up to eight cordless handsets. You can add new handsets (AT&T model EP590-3, purchased separately) anytime . Up to three handsets can be on a call at the same time . The handset provided with your telephone sys-tem is automatically r...

66 Appendix Replacing a handset If you are replacing a handset on a system that has the maximum number of registered handsets (eight) or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, and then re-register all handsets again. De-regist...

67 Appendix Replacing a handset Re-registering a handset You can re-register handsets after de-registering them from the telephone base , or you can re-register them to a new telephone base if you have re-placed your telephone base for any reason.• Make sure your handset batter y pack is properly in...

68 Appendix Charging spare battery pack Optional spare batter y pack (AT&T model 103, purchased separately) can be kept charged in the telephone base for quick replacement when the handset batter y pack is depleted. • To inser t the spare batter y pack, slide the latch to the left on the side of...

69 Appendix Troubleshooting If you have difficulty with your telephone , please tr y the suggestions below. For Customer Ser vice , visit our website at www.telephones.att.com , or call 1 (800) 222–3111; in Canada, call 1 (866) 288-4268. My telephone does not work at all. • Make sure the battery pac...

72 Appendix I hear noise in the cord-less handset, and none of the keys or buttons work. • Make sure the telephone line cord is plugged in securely. I hear other calls when using the telephone. • Disconnect the telephone base from the telephone jack. Plug in a dif-ferent telephone. If you still hear...

73 Appendix Troubleshooting The mes-sages on the system are very difficult to hear. • Press / VOLUME on the side of the handset or on the telephone base to increase the speaker volume. • Make sure your Remote Access Code is correct (see page 56). • Make sure you are calling from a touch tone telepho...

74 Appendix Common cure for electronic equipment. • If the telephone is not responding normally, try putting the cordless handset in the telephone base or the charger. If it does not seem to respond, try the following (in the order listed): • Disconnect the power to the telephone base. • Disconnect ...

75 Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user ’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety Information • Rea...

76 Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your...

77 Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technolog y Research, LLC (WTR), an independent research entity, led a multidisciplinar y evaluation of the interference between p...

78 Appendix FCC Part 68 and ACTA This equipment complies with Par t 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the f...

80 Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Par t 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reason-able protection against harmful interference in a resid...

81 Appendix Limited warranty The AT&T brands are used under license . Any repair, replacement or war-ranty ser vice , and all questions about this product should be directed to: Advanced American Telephones, 1 (800) 222-3111 or www.telephones.att.com. In Canada, call 1 (866)-288-4268. 1 What doe...

83 Appendix Limited warranty 6 What must you return with the Product to get warranty service? You must: a return the entire original package and contents including the Product to the AAT service location along with a description of the malfunction or difficulty; b include “valid proof of purchase” (...

84 Appendix A AC adapter, 7Access code, 56, 62 Alert tones, 64Answering calls, 23, 25Answering system, 54 announcement, 58, 59delete messages, 59feature options, 54handset access, 54outgoing announcement, 58memos, 60message window, 61play messages, 59record announcement, 58remote access, 62remote ac...

86 Appendix Technical specifications RF frequency band(Handset to base) 2400 MHz — 2483.5 MHz RF frequency band(Base to handset) 5725 MHz — 5850 MHz Telephone base voltage(AC voltage, 60Hz) 96 — 127 Vrms Telephone base voltage(AC adapter output) 9 V DC @ 600mA Handset voltage 3.6 V DC NiMH battery p...

Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone . If you misplace this card, just clip and save the card below. Remote access wallet card Fold here. Cut along dotted line. Action Remote command Saves all messages....................