AT&T EL52100 - Manuals

ii To review directory entries ............................... 31To search by name ............................................... 31 Dialing, deleting and editing a directory entry ........................................................... 32 To dial a directory number ...............................

1 Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 7). For optimum range and better reception, place the telephone base in a central and open ...

2 Getting started Quick reference guide REDIAL/PAUSE Press repeatedly to view the last 20 numbers dialed (page 22).While entering numbers, press and hold to insert a dialing pause (pages 20 and 29). PHONE/FLASH Press to make or answer a call (page 20).During a call, press to answer an incoming call ...

3 Getting started Using menus Press MENU/ SELECT to enter the main menu. Press DIR or CID to scroll through menu items. Press MENU /SELECT to select or modify an item. Press OFF/ CLEAR to cancel an operation, back up to the previous menu, or exit the menu display. Quick reference guide Main menu PLA...

4 Getting started If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Pleas...

5 Getting started Battery installation and charging Battery installation Install the battery as shown below. IMPORTANT INFORMATION: Use only the supplied rechargeable battery or replacement battery (model BT166342). To order, visit our website at www.telephones.att.com , or call 1 (800) 222-3111 . I...

6 Getting started Battery installation and charging Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base to charge the battery. For best performance, keep the handset in the telephon...

7 Getting started Wall mount installation The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase o...

9 Getting started Wall mount installation Wall mount to tabletop installation To change the telephone base from the wall mount installation to tabletop installation, follow the steps below. Unplug the large end of the larger power adapter from the electrical outlet.If the telephone line cord and pow...

10 Menu overview Use the menu to change the telephone settings. Press MENU/ SELECT in idle mode (when the handset is not in use) to enter the main menu.Press DIR or CID to scroll until the > symbol is next to the feature you want to select.Press MENU /SELECT to select or save the indicated item. ...

11 Telephone settings Handset settings Ringer volume You can set the handset ringer volume level (1-6), or turn the ringer off. When the ringer is off, appears on the handset screen. Press MENU/ SELECT in idle mode to enter the main menu. Press DIR or CID to scroll to >RINGERS . Press MENU /SELEC...

12 Telephone settings Handset settings Voicemail waiting (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. NEW VOICEMAIL and appear on the handset scre...

15 Telephone settings Use the answering system menu of a system handset to turn on or off the answering system, record your announcement, activate the call screening, change the number of rings, set the remote access code and activate the message alert tone. Announcement The announcement is the gree...

16 Telephone settings To delete your announcement: Follow steps 1 through 4 in To play the current announcement on page 15 to play the announcement. Press 3 during playback to delete your recorded announcement. The system announces, “ Announcement deleted. ” If your announcement is deleted, calls ar...

19 Telephone settings When the telephone is not in use, press VOLUME on the telephone base to set the ringer volume level (1-5), or turn the ringer off. A sample of the ringer sounds as you adjust the volume. The telephone base announces, “Base ringer is off” when you set the volume to 0. NOTE: If t...

20 Making, answering and ending a call Making a call To make a call: Press PHONE/ FLASH , then wait for the dial tone. -OR- Press SPEAKER to use the speakerphone, then wait for the dial tone.Use the dial pad keys to enter the telephone number. On-hook dialing (predialing): Use the dial pad keys to e...

21 Telephone operation Answering a call Press any dial pad key (known as Any Key Answer) or PHONE/ FLASH . -OR- Press SPEAKER to use the speakerphone. Speakerphone During a call, press SPEAKER to switch between speakerphone and normal handset use. Press OFF/ CLEAR to hang up. NOTE: After installing ...

22 Telephone operation Redial The handset stores the 20 numbers most recently called in the redial list. To review numbers in the redial list Press REDIAL/ PAUSE in idle mode. Press DIR or CID, or press REDIAL/ PAUSE repeatedly to scroll through the 20 recently called numbers (up to 30 digits each)....

23 Telephone operation To delete a number in the redial list While reviewing a number in the redial list, press DELETE to delete the displayed number from the redial list. • Redial

24 Telephone operation Options while on calls Volume control While on a call, press DIR /VOLUME to increase or press CID /VOLUME to decrease the listening volume. When the volume reaches the minimum or maximum setting, you hear two beeps. NOTE: The handset earpiece volume setting (1-5) and speakerph...

26 Telephone operation Options while on calls To access the redial list number while on a call: Press REDIAL/ PAUSE The screen shows the number most recently called. If it is not the desired number, press DIR or CID to scroll to the desired one. Press MENU /SELECT . The handset dials the displayed n...

27 Telephone operation If you misplace the handset, use the handset locator feature on the telephone base to find it. To start the paging tone: Press HANDSET LOCATOR on the telephone base to start the paging tone on the handset for 60 seconds. To stop the paging tone: Press PHONE/ FLASH , SPEAKER , ...

28 Directory overview Directory memory capacity The directory can store up to 100 entries, with a maximum of 15 alphanumeric characters (including spaces) for the names and 30 digits for the telephone numbers. A convenient search feature can help you find and dial numbers quickly (see To search by n...

29 Directory Creating directory entries To create a new directory entry Press MENU/ SELECT in idle mode. Press DIR or CID to scroll to >DIRECTORY , then press MENU /SELECT . Press DIR or CID to scroll to >ADD CONTACT . Press MENU /SELECT . Enter the telephone number when prompted. Copy a numbe...

31 Directory Reviewing the directory To review directory entries Press DIR when in idle mode to show the first entry in the directory. DIRECTORY EMPTY appears if there are no directory entries. -OR- You can also show the first entry in the directory by pressing MENU/ SELECT when in idle mode. Press ...

32 Directory You can dial, delete or edit the displayed directory entry. See To review directory entries or To search by name on page 31 to show an entry from the directory first. To dial a directory number While reviewing a directory entry, press PHONE/ FLASH or SPEAKER to dial the displayed teleph...

33 Directory Speed dial locations To assign or reassign a directory entry to a speed dial location Press MENU/ SELECT in idle mode. Press DIR or CID to scroll to >DIRECTORY . Press MENU /SELECT . Press DIR or CID to scroll to >SPEED DIAL . Press MENU /SELECT . To assign a speed dial location, ...

34 Directory To dial a speed dial number When in idle mode, press and hold a dial pad key (0 through 9) to choose the desired speed dial entry.Press PHONE/ FLASH or SPEAKER to dial the displayed telephone number (known as Display Dial). NOTE: If the speed dial location you selected is empty, the scr...

35 About caller ID 11/20 Christine Smith 888-722-7702 10:30 PM Caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or seco...

36 Caller ID How caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Each entry may have up to 24 digits for the telephone number and 15 characters for the name. Entries are stored in reverse chronological order. The t...

37 Caller ID Missed (new) calls indicator When you have calls that have not been reviewed, the handset idle screen shows XX MISSED CALLS . All entries that have not been reviewed are counted as missed (new) calls. Each time you review a caller ID history entry marked NEW , the number of missed calls...

41 Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail mess...

42 Answering system Answering system overview Voice prompts The system provides voice prompts to guide you through recording announcements and remote access. Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to ...

43 Answering system Call intercept While call screening, you can press PHONE/ FLASH or SPEAKER on the handset to stop recording and speak to the caller. Temporarily turning off the message alert tone Follow the step below to temporarily silence the message alert tone: When the telephone base is in i...

44 Answering system Message playback To listen to messages You can use the handset or the telephone base to play messages. If there are new messages, the system plays back only the new messages (oldest first). If there are no new messages, the system plays back all old messages (oldest first). When ...

45 Answering system Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When messages are playing on the telephone base: Press VOLUME to adjust the message playback volume (1-8).To repeat the message currently playing, press REP...

46 Answering system To delete all old messages Use this feature to delete all old messages. Once messages are deleted, you cannot retrieve them. New (unheard) messages cannot be deleted until you have listened to them. NOTE: If there are no old messages and you press DELETE on the telephone base, th...

47 Answering system Recording and playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else using the same telephone. To record a memo Press MENU/ ...

48 Answering system Message window displays The message window on the telephone base displays the total number of messages. See the table below for other message window displays. 0 There are no messages in the answering system. 0 (flashing) After a power failure, this flashes to indicate that you ne...

49 Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system Dial your telephone number from any touch-tone telephone.When the answering system answers, enter the two-digit ...

50 Answering system Remote access Hang up to end the call and save all messages. There is a wallet card listing the remote commands at the back of this user’s manual. Cut it out and keep it in your wallet for quick reference. NOTES: If you do not enter a valid remote access code, the system answers ...

51 Screen icons, indicator lights and alert tones Handset indicator lights CHARGE light On when the handset is charging in the telephone base. Backlight (lighted display and dial pad)On when a call is coming in.On when a key is pressed. SPEAKER light On when the speakerphone is in use. (flashing) Lo...

52 Appendix Telephone base indicator lights ANS ON/OFF light On when the built-in answering system is on. IN USE light On when the handset is in use or when the answering system is answering an incoming call or when the answering system is being accessed remotely.Flashes when another telephone on th...

53 Appendix CALL LOG EMPTY You are accessing an empty caller ID history. DIRECTORY EMPTY There are no directory entries. DIRECTORY FULL The directory is full. You cannot save any new entries unless you delete some current entries. ENDED You have just ended a call. INCOMING CALL There is a call comin...

54 Appendix UNABLE TO SAVE You cannot save a caller ID history entry without a number to the directory. XX MISSED CALLS There are new calls in the caller ID history. XX NEW MESSAGES There are new messages in the answering system. Handset display screen messages

55 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com , or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . When you call c...

56 Appendix Troubleshooting Check that all the telephones connected to the same telephone line are hung up.Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing) for the service in your area (see Dial mode on page 14). Eliminate any background noise. Noise from a telev...

58 Appendix Troubleshooting Move your telephone to a higher location. The telephone will likely have better reception when installed in a high area.If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service pro...

59 Appendix Troubleshooting Move your telephone base to a higher location. The telephone will have better reception when installed in a high area.If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provi...

60 Appendix Troubleshooting Your telephone line cord might be malfunctioning. Try installing a new telephone line cord. My caller ID isn’t working. Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone....

61 Appendix Troubleshooting If the caller pauses for longer than seven seconds, the answering system stops recording and disconnects the call.If the answering system’s memory becomes full during a message, the answering system stops recording and disconnects the call.If the caller’s voice is very so...

62 Appendix Troubleshooting The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.There may be interference on the telephone line you are using. Press dial pad keys firmly. The answering syst...

63 Appendix Common cure for electronic equipment: If the telephone is not responding normally, try resetting it. Do the following in the order listed: Disconnect the power to the telephone base.Disconnect the cordless handset battery.Wait a few minutes.Connect power to the telephone base.Completely ...

64 Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough treatment.Place the handset down gently.Save the original packing materials to protect your telephone if you ever need to ship it. Avoid ...

66 Appendix Important safety information Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If inter...

67 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the fo...

69 Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . What does this limited w...

70 Appendix How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and...

71 Appendix Technical specifications RF frequency band 1921.536MHz – 1928.448MHz Channels 5 Operating temperature 32°F – 122°F 0°C – 50°C Telephone base voltage (AC voltage, 60Hz) 96 – 130Vrms Telephone base voltage (DC adapter output) DC6V @400mA Handset voltage DC2.4 – 3.2V Operating times* Talk t...

72 Appendix Index A Alert tones, 52Alphabetical search, 31Announcement, 15Answer a call, 21Answering mode, 16Answering system, 41–50Answering system and voicemail, 41Answering system settings, 15–18Any key answer, 21Area code, 14, 35, 38Auto off, 21 B Base ringer volume (ringer volume control), 19Ba...

73 Appendix Memory match, 36Menu, 10–18Message alert tone, 18Message playback, 44Message window displays, 48Missed (new) calls indicator, 37Mute, 24 N Number of rings, 17, 41 O Operation time, 71 P Pause, 20, 29Power adapter, 4Predialing (on-hook dialing), 20 R Reasons for missing caller ID informat...

Appendix Fold here. Cut along dotted line. Action Remote command Play all messages ..................... 1 Play new messages .................. 2 Delete the message ................. 3 (during message playback) Delete all old messages ........ 33 Repeat or go back .................... 4 Call your te...