AT&T E5901, E5902B, E5903B, E5911, E5912B, E5913B, E5914B, E5921, E5922B, E5923B, E5924B, E6001, E6002B, E6012B, E6013B, E6014B, E3813B - Manuals

2 Getting started Parts checklist Save your sales receipt and original packaging in case you need to ship your telephone for warranty service.Check to make sure the telephone package includes the following: Battery compartment cover Charger for cordless handset Belt clip for cordless handset Battery...

3 Getting started Battery installation & charging After battery installation, the battery may have enough charge to allow you to make a short call. For best performance, place the handset in the charger or telephone base and allow it to charge for 16 hours before use. You can keep the battery ch...

4 Getting started Adding and registering handsets Before using a new E598-1 handset, you must register it with the E5901/E5902B/E5903B/E5911/E5912B/E5913B/E5914B/E5921/ E5922B/E5923B/E5924B/E6001/E6002B/E6012B/E6013B/ E6014B/E3813B telephone base (purchased separately). The E5901/ E5902B/E5903B/E591...

5 Getting started Adding and registering handsets • Place the unregistered handset into the telephone base. After a few seconds PRESS HNDST LOC 4 SEC ON BASE will be shown on the screen. • Press and hold HANDSET LOCATOR on the main telephone base until the IN USE light comes on (about four seconds),...

6 Getting started Replacing a handset If you are replacing a handset on a system that has the maxi-mum number of registered handsets (four) or wish to change the assigned handset number of your registered handsets, you must first follow the below steps to de-register the handsets, then reg-ister all...

7 Getting started Belt clip & optional headset Install belt clip as shown below if desired. Snap belt clip into notches on both sides of handset. To release belt clip, pull and unlock one flap from the notch first before detach- ing the whole belt clip from handset. For hands-free telephone conv...

8 Telephone operation Handset operation Making and answering calls To a n s w e r a n i n c o m i n g c a l l , p r e s s PHONE /FLASH, SPEAKER , or any dial pad key (0-9, * or #). To make a call, press PHONE /FLASH or SPEAKER , then dial a number. Press OFF /CLEAR to hang up. On-hook dialing To p r...

10 Telephone operation Options while on calls Volume control Press VOLUME keys on the side of the handset to adjust listening volume. Each press of the button increases or decreases the volume.When you change the volume level, the new setting is saved. NOTES: 1. All volume settings, (normal handset,...

11 Telephone operation Options while on calls Multiple handset use W h i l e o n a c a l l , a p e r s o n o n t h e ringing destination handset can press PHONE /FLASH or SPEAKER to join the conversation.The person on either handset can press OFF /CLEAR , or place the handset in the telephone base o...

14 Telephone operation Caller ID log While on a call, you can press CID then or to review the caller ID log. To dial the displayed number, press MENU/ SELECT . To clear the entry from the display, press and hold OFF /CLEAR . NOTE: While reviewing the call log on a call, storing the caller ID log num...

15 Telephone operation Intercom Use the intercom feature for conversations between handsets.1. Press INT . The screen of the originating handset will show INTERCOM TO: . 2. E n te r t h e h a n d s e t n u m b e r o f t h e destination handset. The display will s h o w C A L L I N G H A N D S E T X ...

16 Telephone operation Intercom Handling incoming calls The telephone will beep if you receive a n o u ts i d e c a l l d u r i n g a n i n te rco m conversation. You can either:• P re s s P H O N E / F L A S H t o e n d t h e intercom call and answer the incoming call. - OR - • Press INT or OFF /CL...

17 Telephone operation Intercom call transfer Use the intercom feature to transfer an external call from one handset to another.1. During a conversation with an external call, press INT . The external call is automatically placed on hold and TRANSFER TO : is displayed on the screen. 2. Enter the des...

18 Telephone operation NOTES: • You can alternate between the intercom call and the outside call by pressing INT on the originating handset. The display will alternate between INTERCOM and OUTSIDE to indicate which party is active. • You can end the intercom call and return to the external call by p...

19 Telephone operation Handset settings Using the feature menu, you can change settings to customize how the telephone works. To enter the settings menu:1. Press MENU/ SELECT in idle mode to enter the feature menu. 2. Use the up or down NavKey, or to scroll to the feature to be changed. When scrolli...

20 Telephone operation Handset settings Ringer volume Using this menu, you can set a ring volume level (1-6), or turn the ringer off (0). When the ringer is turned off, the will appear on the handset screen.To adjust the RINGER VOLUME : 1. Press MENU/ SELECT in idle mode to enter the feature menu. 2...

21 Telephone operation Handset settings Ringer tone This feature allows you to choose one of 10 ringer tones. To choose a ringer tone:1. Press MENU/ SELECT in idle mode to enter the feature menu. 2. Use the up or down NavKey or to scroll to the RINGER TONE menu, press MENU /SELECT to enter the menu ...

22 Telephone operation Handset settings Key tone The handset is factory programmed to beep with each key press. If you turn off the KEY TONE , there will be no beeps when keys are pressed. To turn the KEY TONE on or off: 1. Press MENU/ SELECT in idle mode to enter the feature menu. 2. Use the up or ...

26 Telephone operation Handset settings Temporary ring silencing Press OFF/ CLEAR or MUTE/ DELETE while the telephone is ringing to silence the ringer temporarily. This will silence the ringer without disconnecting the call. The next incoming call will ring normally at the pre-set volume. NOTE: If t...

27 Telephone operation Directory Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory at any one handset will be reflected in all. NOTE: When one handset is offhook and another handset is in idle mode, both hand- sets can view c...

28 Telephone operation New directory entries To create and store a new directory entry 1. Press MENU/ SELECT in idle mode to enter the feature menu. 2. Press MENU /SELECT again to enter the DIRECTORY when it is highlighted with a > symbol. 3. Press the up or down NavKey to highlight STORE. 4. Pre...

30 Telephone operation Directory search To browse through the directory 1. Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. 2. Press or to browse through the directory. Entries will be displayed alphabetically ...

32 Telephone operation To dial, delete or change entries To dial, delete or change a directory entry (name and number), the entry must be displayed on the handset. Use directory search (pages 30-31) to display an entry. To dial a displayed number When a directory entry is displayed, press PHONE /FLA...

34 Caller ID operation Caller ID Information about caller ID with call waiting This product has a caller ID with call waiting feature that works with service from your local telephone service provider. Caller ID with call waiting lets you see who is calling before answering the phone, even when you’...

Caller ID operation 35 Caller ID operation Caller ID Shared caller ID log T h e c a l l e r I D l o g i s s t o r e d i n t h e telephone base, and is shared by all handsets. Changes made at any one handset will be reflected in all. NOTE: When one handset is offhook and another handset is in idle mo...

36 Caller ID operation When the call log is full, the oldest entry is deleted to make room for new incoming call information.I f y o u a n s w e r a c a l l b e f o r e t h e information appears on the screen, it will not be saved in the call log. NOTE : Caller ID features will work only if both you...

Caller ID operation 37 Caller ID operation Caller ID Missed calls When a handset is in idle mode and has calls that have not been reviewed, its screen will show XX MISSED CALLS . A n y e n t r i e s w h i c h h a v e n o t b e e n reviewed will be counted as MISSED CALLS when the phone is idle. Each...

38 Caller ID operation To review the call log To review the call log Press CID to review the call log. The call log displays the caller ID entries in reverse chronological order. The most recent call is displayed first. Press or to scroll through the list as shown at left. To return a call Press PHO...

Caller ID operation 39 Caller ID operation To review the call log Other options • P re s s M U T E / D E L E T E t o d e l e t e t h e displayed entry from the call log. • Press and hold MUTE/ DELETE to delete all entries from the call log. When asked to confirm, press MENU/ SELECT to clear the call...

40 Appendix One beep every 10 seconds Message alert TONE DELETE PAUSE MUTE REDIAL Screen icons, indicator lights & tones Screen icons & alert tones Ringer off. Battery charging (animated display). Low battery (flashing); place handset in tel-ephone base or charger to recharge. Microphone is ...

Appendix 41 PHONE The handset is in use. DIRECTORY EMPTY You are accessing an empty direc- tory. MUTED The call is on mute. LOW BATTERY The battery needs to be recharged. INCOMING CALL There is a call coming in. Handset display screen messages ENDED You have just ended a call. CALL LOG EMPTY You are...

Appendix 43 My phone doesn’t work at all • Make sure the power cord is securely plugged in. • Make sure that the battery pack connector is securely plugged into the cordless handset. • Make sure the telephone line cord is securely and firmly plugged into the telephone base and the tel- ephone wall j...

44 Appendix Troubleshooting I cannot dial out • First try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Make sure you...

46 Appendix Troubleshooting I get noise, static, or weak signal even when I’m near the tel- ephone base • Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the...

Appendix 49 • Relocate your telephone base to a higher loca- tion. The phone will have better reception when not installed in a low area. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may ...

Appendix 51 Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precau - tions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • ...

Appendix 53 Important safety instructions • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If in...

54 Appendix Important safety instructions Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to 900 MHz digital cordless tel-ephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interfer-ence ...

Appendix 55 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the fo...

56 Appendix FCC Part 68 and ACTA If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified...

Appendix 57 FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These require-ments are intended to provide reasonable protection against harmful interference in a reside...

58 Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America visit our website at visit our website at www.telephones.att.com or call 1 (800) 222-3111. ...

60 Appendix Limited warranty • PRODUCT returned without valid proof of purchase (see item 6 below); or • Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service?To obtain warranty service in the Un...

Appendix 61 Limited warranty 6. What must you return with the PRODUCT to get warranty ser-vice? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a descrip-tion of the malfunction or difficulty; and b. Include “valid proof of purcha...

Appendix 63 Technical specifications RF frequency band (handset to telephone 2400 MHz — 2483.5 MHz RF frequency band (telephone base to handset) 5725 MH z — 5850 MHz Channels 95 Operating tempera- ture 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 96 — 130 Vrms Handset voltage 3....

64 Appendix Index A AC adapter, 3Alert tones, 40Answering calls, 8 Auto off, 8 B Battery charging, 3Battery installation, 3Belt clip, 7 C Call waiting, 10Call transfer, 17Caller ID, 34 add entries to phone directory, 39 delete entries, 39 dial entries, 38 CID, 34Clear voice mail indication, 23 D Del...

Appendix 65 Index Q Quick reference guide, 1 R Receiving calls, 8Recharging, 3Redial, 9Replacing a handset, 6Ring silencing, 26Ring tone options, 21 Ringer Volume, 10, 20 S Search for names, 30Speakerphone, 8Switchhook flash, 10 T Technical specifications, 63Telephone operating range, 63 Troubleshoo...