Page 2 - Congratulations; Important safety information; or
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 56-57 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to ins...
Page 3 - Parts checklist
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Battery for cordless handset (1 for CRL81112)(2 for CRL81212) Cordless handset(1 for CRL81112)(2 for CRL81212) Charger for cordless handset ...
Page 4 - Complete user’s manual; Table of contents; Getting started
Complete user’s manual CRL81112/CRL81212 DECT 6.0 cordless telephone with caller ID/call waiting Table of contents Getting started Quick reference guide - handset ........ 1Quick reference guide - telephone base ............................................................. 3 Installation ..............
Page 5 - Adding and registering handsets/; Index
Directory About the directory ................................ 29 Shared directory ................................. 29Capacity .................................................. 29 Create directory entries ....................... 30 Create a new directory entry ...... 30Add a predialed telephone nu...
Page 6 - CHARGE indicator; CID; SPEA�ER; Quick reference guide - handset; DIR; TONE; AUDIO
1 CHARGE indicator On when the handset is charging in the telephone base or charger. q CID/VOLUME Press q CID to show caller ID history (page 38).Press to scroll down while in menus. While entering names or numbers, press to move the cursor to the left.Press to decrease the listening volume when on ...
Page 7 - Main menu; SELECT; EQ; During an outside or intercom
2 Getting started Quick reference guide - handset Main menu The > symbol highlights a menu item. Main menu Directory (page 29)Caller ID log (page 36)Intercom (page 27)Ringers (page 10)Set date/time (page 12)Settings (page 13)Web address (page 17) Using menus: Press MENU/ SELECT to show the menu. ...
Page 8 - Quick reference guide - telephone base; IN USE indicator
Getting started 3 Quick reference guide - telephone base IN USE indicator On when the handset is in use.On when a handset is being registered.Flashes when there is an incoming call or when handsets are being deregistered. Flashes when another telephone is in use on the same line. /HANDSET LOCATOR Wh...
Page 9 - Installation; For customer service or product information, visit our website at; Avoid placing the telephone base too close to:
4 Getting started See pages 6-7 for easy instructions. You must install and charge the battery before using the telephone. STOP! Installation Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or...
Page 10 - Telephone base and charger installation; Install the telephone base and charger, as shown below.; Installation options; on page 8 for details.; IMPORTANT INFORMATION; order a replacement power adapter, visit our website at; Charger installation
Getting started 5 Telephone base and charger installation Install the telephone base and charger, as shown below. The telephone base is ready for tabletop use. If you want to change to wall-mounting, see Installation options on page 8 for details. IMPORTANT INFORMATION 1. Use only the power adapter(...
Page 11 - Battery installation and charging; If the screen shows; Place in charger; and flashes, you need to charge the; The screen shows; THIS SIDE UP; facing
6 Getting started Battery installation and charging Install the battery, as shown below. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performanc...
Page 12 - light on the; or call; setting the date and time, press; OFF; CHARGE; light
Getting started 7 Step 2 Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. Battery installation and charging Step 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the handset is on during charg...
Page 13 - Tabletop to wall-mount installation; ). Push the telephone base down until it is
8 Getting started 2 4 Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase on...
Page 14 - Wall-mount to tabletop installation
Getting started 9 Installation options Wall-mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first.Push the telephone base up to detach it from the wall-mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the pow...
Page 15 - Handset settings; Ringer volume
10 Handset settings Use the menu to change the telephone settings. 1. Press MENU/ SELECT when in idle mode (when the phone is not in use) to enter the main menu. 2. Press q CID or p DIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected me...
Page 16 - Telephone settings
Handset settings Ringer tone You can choose one of 10 ringer tones. 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Use q CID or p DIR to scroll to >Ringers , then press MENU /SELECT . 3. Press q CID or p DIR to scroll to >Ringer tone , then press MENU /SELECT . 4. Press q CID or...
Page 18 - If you accidentally change the LCD language to French or Spanish,; in idle mode, then enter; Set speed dial voicemail number
Handset settings LCD language You can select English, French, or Spanish to be used for all screen displays. 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Use q CID or p DIR to scroll to >Settings , then press MENU /SELECT . 3. Press MENU /SELECT to choose >LCD language . 4. Pr...
Page 21 - Home area code
Telephone settings 16 Handset settings Use caller ID to automatically set date and time Follow the steps to turn the CID time sync feature on or off. The default setting is On . 1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu. 2. Press q CID or p DIR to scroll to >S...
Page 22 - until the digits are deleted, and then press; . The home area code; Dial mode
Handset settings NOTE: If in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code plus telephone number), you need to delete your home area code and dial out locally from the caller ID log. With the home area code displayed, press and hold MUTE /...
Page 24 - Handset operation; Pressing; Telephone operation
19 Handset operation Making a call Press PHONE/ FLASH or /SPEA�ER SPEA�ER , then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). NOTE: Pressing PHONE/FLASH to access services from your telephone service provider does not affect the elapse...
Page 25 - When you use the speakerphone, the key pad of the handset and the
Telephone operation 20 Handset operation Speakerphone During a call, press /SPEA�ER SPEA�ER to switch between handsfree speakerphone and normal handset use. Press OFF/ CANCEL to hang up, or return the handset to the telephone base or charger. NOTES: When you use the speakerphone, the key pad of the ...
Page 26 - While on an outside call or intercom call, press; If you switch the call between the handset and the speakerphone by
Telephone operation 21 Handset operation Equalizer The equalizer feature on the handset enables you to change the quality of the audio to best suit your hearing. While on an outside call or intercom call, press EQ to select the equalizer setting Treble 1 , Treble 2 , Bass or Natural (the default set...
Page 27 - Options while on calls; Missed call waiting calls are not counted as missed calls.; DELETE; DELETE
Telephone operation 22 Options while on calls Volume control While on a call, press q CID /VOLUME to decrease or press p DIR /VOLUME to increase the listening volume. You can set the listening volume to one of six levels. NOTES: Handset and speakerphone volume settings are independent.When the volum...
Page 28 - Chain dialing; while on a call, you can only view the 10 most recently dialed; to exit redial, directory or caller ID history when on a call.
Telephone operation 23 Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or ac...
Page 29 - Audio Assist
Telephone operation 24 Options while on calls Audio Assist® The Audio Assist® feature makes voices sound louder and clearer. To turn the Audio Assist® feature on: Press AUDIO ASSIST® while you are on a call using the handset. The screen shows Audio assist on and the AUDIO ASSIST icon. To turn the Au...
Page 30 - original handset rings while showing
Telephone operation 25 Options while on calls Blind transfer While on an outside call, you can transfer it to a specific handset or any handset. This feature is not available for model CRL81112 unless you purchase an accessory handset (AT&T model CRL80112). To transfer an outside call directly w...
Page 31 - If you press; FLASH; Multiple handset use
26 Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: Press / HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds. NOTE: If you press OFF/ CANCEL or MUTE/ DELETE on a handset, th...
Page 33 - Call transfer using intercom
Multiple handset use 28 Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. You can also share an outside call with another system handset. This feature is available only if you have two or more handsets. To transfer or share an outside call u...
Page 34 - About the directory; Shared directory; Only one handset can review the directory at a time. If another; Not available at; Capacity; . You cannot store a new number until you delete one.; Directory
29 About the directory Shared directory The directory is shared by all handsets. Changes made to the directory from any handset apply to all. NOTE: Only one handset can review the directory at a time. If another handset tries to enter the directory, the screen shows Not available at this time . Capa...
Page 35 - Create directory entries; Create a new directory entry
Directory 30 Create directory entries Create a new directory entry 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Press MENU /SELECT to select >Directory . 3. Press q CID or p DIR to highlight >Add contact . 4. Press MENU /SELECT . 5. Use the dialing keys to enter a telephone nu...
Page 36 - to store your new directory entry. There is a; lower case letters, as shown in the chart on the next page.; Add a predialed telephone number to the directory; You can save a predialed telephone number to the directory.; Edit a directory entry; Dialing keys; space
Directory 31 Create directory entries 8. Press MENU /SELECT to store your new directory entry. There is a confirmation tone and the screen shows Saved . To change the entry later, see page 33. NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as lower ca...
Page 37 - Review the directory
Directory 32 Review the directory Review directory entries 1. Press DIR p when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. -OR- Press MENU/ SELECT when in idle mode, then press MENU /SELECT to select >Directory . Press MENU /SELECT again to sele...
Page 38 - Dial, delete or edit directory entries
Directory 33 Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use Review the directory (page 32) to show an entry. Display dial To dial a displayed number from the directory, press PHONE/ FLASH or /SPEA�ER...
Page 39 - Speed dial; Assign a speed dial number; Speed dial location
Directory 34 Speed dial The telephone system has 9 speed dial locations ( 2-9 , 0 ) and a voicemail access location 1 where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from the existing...
Page 41 - About caller ID; Information about caller ID with call waiting; Caller ID
36 About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting...
Page 42 - Caller ID history; How the caller ID history (caller ID log) works; Each entry may have up to 24 digits for the phone number and 15; XX Missed calls; for four seconds when the
Caller ID 37 Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room fo...
Page 43 - Caller ID operation
Caller ID 38 Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris...
Page 44 - Press
Caller ID 39 Caller ID operation View dialing options Although the incoming caller ID log entries have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can c...
Page 45 - calls, or without a 1 that is necessary for long distance calls (see
Caller ID 40 Caller ID operation Save a caller ID log entry to the directory 1. When in the caller ID log, press q CID or p DIR to browse. 2. Press MENU /SELECT to select an entry. The screen displays EDIT NUMBER . 3. Use the dialing keys to edit the number. Press q CID or p DIR to move the cursor t...
Page 46 - Reasons for missing caller ID information; Reason; The caller prefers not to show the phone number.
Caller ID 41 Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE CALLER...
Page 47 - Adding and registering handsets/headsets; Appendix
42 Adding and registering handsets/headsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CRL80112, sold separately) or up to 10 cordless handsets and 2 cordless headsets (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT 6.0 cordl...
Page 48 - Deregistering handsets; IN USE
Appendix 43 Deregistering handsets You may need to deregister your handsets if: You have 12 registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then register each handset...
Page 49 - Alert tones and lights; Screen icons; AUDIO ASSIST; icrophone; Handset alert tones
Appendix 44 Alert tones and lights Screen icons Battery status - low battery (flashing); place handset in telephone base or charger to recharge. Battery status - battery is charging (animated display). Speakerphone - the speakerphone is in use. Ringer off - the handset ringer is off. New voicemail -...
Page 50 - Lights; CHARGE light; use on the same line.; Visual Ringing Indicator
Appendix 45 Alert tones and lights Lights CHARGE light On when the handset is charging in the telephone base or charger. /SPEA�ER SPEA�ER On when the speakerphone is on. Extra large lighted display Big button lighted key pad IN USE On when the handset is in use.On when a handset is being registered....
Page 51 - Handset display screen messages; Screen display messages; again
Appendix 46 Handset display screen messages Screen display messages Caller ID log empty There are no entries in the caller ID history. Call transferred You have transferred an outside call to another cordless handset. Calling HANDSET X (for systems with 3 or more handsets) The handset is calling ano...
Page 52 - Number already
Appendix 47 Handset display screen messages Screen display messages Not available at this time Someone else is already using the directory or caller ID history. Other handset is calling (for systems with 2 handsets) The other handset is calling. Number already saved The telephone number you have ent...
Page 53 - My telephone doesn’t work at all.; Troubleshooting
Appendix 48 If you have difficulty with your phone, please try the following suggestions. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . My telephone doesn’t work at all. Make sure the power cord is securely plugged in....
Page 54 - My cordless handset isn’t performing normally.
Appendix 49 I cannot dial out. Try all the suggestions, as mentioned above.Make sure you have a dial tone before dialing. The cordless handset might take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.Eliminate any background n...
Page 55 - The batteries do not hold a charge.; . Refer to the table on page 6; Battery
Appendix 50 The batteries do not hold a charge. If the cordless handset is in the telephone base or charger and the charge light is not on, refer to The charge light is off (page 52). Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless...
Page 56 - I experience poor sound quality when using the speakerphone.; Make sure that the ringer is not off. Refer to; on page 10 in
Appendix 51 I experience poor sound quality when using the speakerphone. For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up. I hear other calls while using my phone. Disconnect the telephone base from the telephone jack, and plug...
Page 57 - My calls cut in and out while I’m using my cordless handset.
Appendix 52 My calls cut in and out while I’m using my cordless handset. Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Do not install this p...
Page 58 - System does not receive caller ID when on a call.; • Press; I cannot retrieve voicemail messages.; ning for your nontraditional
Appendix 53 System does not receive caller ID when on a call. Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone service provider...
Page 59 - Common cure for electronic equipment.
Appendix 54 Troubleshooting Common cure for electronic equipment. If the telephone does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not fix the problem, do the following (in the order listed): Disconnect the power to the telephone...
Page 60 - Maintenance; Taking care of your telephone
Appendix 55 Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so you must treat it with care.Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid...
Page 61 - Safety information; section on pages 48-54 of; Limited warranty
Appendix 56 Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read a...
Page 62 - Especially about cordless telephones
Appendix 57 Important safety information CAUTIONS: Use only the power adapters provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . Use only the supplied rechargeable battery or replacement batt...
Page 63 - Precautions for users of implanted cardiac pacemakers; Pacemaker patients; SAVE THESE INSTRUCTIONS
Appendix 58 Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between por...
Page 64 - FCC Part 68 and ACTA
Appendix 59 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the fo...
Page 65 - Industry Canada
Appendix 60 FCC Part 68 and ACTA Industry Canada This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including in...
Page 67 - BC
Appendix 62 California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging t...
Page 68 - What does this limited warranty cover?; This limited warranty does not cover:
Appendix 63 The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . 1. What does this limited warranty cover?...
Page 69 - What must you return with the PRODUCT to get warranty service?
Appendix 64 PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; orPRODUCT to the extent that the problem is caused by use with non-AT&T accessories; orPRODUCT whose warranty/quality stickers, PRODUCT serial number pl...
Page 70 - Other limitations; Please retain your original sales receipt as proof of purchase.
Appendix 65 Limited warranty 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for...
Page 71 - Technical specifications; Operation
Appendix 66 Technical specifications Operation Operating time* Talk time (cordless handset) Up to seven hours Talk time (cordless handset speakerphone) Up to five hours Standby Up to six days * Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technology ...
Page 72 - From the directory, 33
67 Index Index A Alert tones, 44Answering calls, 19Audio Assist®, 24Auto off, 19 B Battery charging, 7Battery installation, 6 C Call transfer, 25, 28Call waiting, 22, 36Caller ID (CID), add entries to phone directory, 40dial entries, 39 Caller ID, 36Chain dialing, 23Charger installation, 5Clock, 12 ...