AT&T ATTCL83201 - Manuals

Message capacity .............................. 78Voice prompts ..................................... 78Call screening ...................................... 78Call intercept ....................................... 79Base ringer ........................................... 79Temporarily turning off t...

1 CHARGE indicator On when the handset is charging in the telephone base or charger. q CID/VOLUME Press q CID to show caller ID history when the handset is not in use (page 64).Press to scroll down while in menus.While entering names or numbers, press to move the cursor to the left.Press to decrease...

2 Getting started Quick reference guide - handset Main menu Play messages (page 80)Answering sys (page 68)Directory (page 51)Caller ID log (page 61) Intercom (page 41)Ringers (page 12)Set date/time (page 13)Settings (page 14)Website (page 19) •••• ••••• Using menus: Press MENU/ �ELECT to show the me...

Getting started 3 Quick reference guide - telephone base IN U�E indicator On when the telephone is in use, or when the answering system is answering an incoming call.On when a handset is being registered.Flashes when there is an incoming call or when all handsets are being deregistered. Flashes when...

4 Getting started X/DELETE While reviewing the caller ID history, the directory or the redial memory, press to delete an individual entry (page 65, page 56 and page 31 respectively).While predialing, press to delete digits (page 29).During message or announcement playback, press to delete the playin...

Getting started 5 See pages 7-8 for easy instructions. You must install and charge the battery before using the telephone. �TO�! Installation Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or...

6 Getting started Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 9 for details. IM�ORTANT INFORMATION Use only the power adapter(s) s...

Getting started 7 Battery installation and charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, ke...

8 Getting started Battery installation and charging �tep 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the top of the handset is on during charging. IM�ORTANT INFORMATION Use only the supplied rechargeable battery or replacement battery (model ...

Getting started 9 Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the mounting plate...

10 Getting started Installation options Wall mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. Push the telephone base up to remove it from the wall. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapte...

11 Handset settings Use the menu to change the telephone settings. 1. Press MENU/ �ELECT on the handset when it is not in use to enter the main menu. 2. Press q CID or p DIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected menu item. 3. ...

Telephone settings 12 Handset settings Ringer volume You can set the ringer volume level to one of six levels or turn the ringer off. When the ringer is off, appears on the screen. 1. Press MENU/ �ELECT i n idle mode to enter the main menu. 2. Use q CID or p DIR to scroll to >Ringers , then press...

13 Telephone settings Handset settings �et date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with eac...

Telephone settings 14 Handset settings LCD language You can select the language used for all screen displays. 1. Press MENU/ �ELECT in idle mode to enter the main menu. 2. Use q CID or p DIR to scroll to >�ettings , then press MENU /�ELECT . 3. Press MENU /�ELECT to choose >LCD language . 4. P...

15 Telephone settings Handset settings NOTES: To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider. When there are up to five handsets registered, the telephone system supports caller ID announce for all handsets. If six or more handsets...

Handset settings Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon; it does not delete your v...

Telephone settings Handset settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps below to turn the CID time sync feature on or off. The default setting is On . 1. When t...

Handset settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode: 1. Press MENU/ �ELECT in idle mode to enter the main menu. 2. Use q CID or p DIR to scroll to >�...

Telephone settings 20 Telephone base settings Use the menu to change the telephone settings. 1. Press MENU/ �ELECT on the telephone base when it is not in use to enter the main menu. 2. Press q CID or p DIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indi...

23 Telephone settings Telephone base settings LCD language You can select the language used for all screen displays. 1. Press MENU/ �ELECT in idle mode to enter the main menu. 2. Use q CID or p DIR to scroll to >�ettings , then press MENU /�ELECT . 3. Press MENU /�ELECT to choose >LCD language...

27 Telephone settings Telephone base settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps below to turn the CID time sync feature on or off. The default setting is On ....

Telephone settings 28 Telephone base settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode: 1. Press MENU/ �ELECT in idle mode to enter the main menu. 2. Use q CI...

Telephone operation 30 Telephone operation operation Ending a callUsing a cordless handset: Press OFF/ CANCEL or return the handset to the telephone base or charger. Using the telephone base: Press /��EA�ER ��EA�ER . Auto off A call ends automatically when you put the handset in the telephone base o...

Telephone operation 33 Telephone operation Equalizer The handset equalizer enables you to change the quality of the audio to best suit your hearing. While on a call or intercom call, or listening to a message or announcement, press EQ to select the equalizer setting Treble 1 , Treble 2 , Bass or Nat...

Telephone operation 34 Volume controlUsing a cordless handset: You can set the listening volume to one of six levels. While on a call, press q CID /VOLUME to decrease or press p DIR /VOLUME to increase the listening volume. Using the telephone base: You can set the listening volume to one of eight l...

Telephone operation 36 Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or ac...

Telephone operation 37 Options while on calls To access the caller ID log while on a call: 1. Press MENU/ �ELECT . 2. Press q CID or p DIR to scroll to >Caller ID log , then press MENU /�ELECT . 3. Press q CID or p DIR to scroll to the desired number. 4. Press MENU /�ELECT to dial the number show...

Telephone operation 38 Options while on calls Blind transfer While on an outside call, you can transfer the call to a specific device or any device without notifying them. To transfer an outside call from a handset: 1. During the call, press MENU/ �ELECT . 2. Press MENU /�ELECT to choose >Transfe...

Telephone operation 39 Options while on calls To transfer an outside call from the telephone base: 1. During the call, press MENU/ �ELECT . 2. Press MENU /�ELECT to choose >Transfer. If your have one handset, the outside call is put on hold and the telephone base shows Transferring call... The ha...

Multiple handset use 41 Intercom Use the intercom feature for conversations between two handsets, or a handset and the telephone base. You can buy additional expansion handsets (model AT&T CL80111) for this telephone base to expand your telephone system (up to 12 handsets). Using a cordless hand...

Multiple handset use 43 Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base. To transfer or share an outside call using intercom:Using a...

Multiple handset use 45 Push-to-talk (PTT) �TT call to a single deviceUsing a cordless handset: 1. There are a few ways to begin a PTT call to a single device. When the handset is not in use: If you have one handset, press and hold �U�H TO TAL� . If you have more than one handset: w Press �U�H TO TA...

Multiple handset use 50 Push-to-talk (PTT) Make an outgoing call during �TT call During a one-to-one PTT call, press �HONE/ FLA�H on your handset or /��EA�ER on your telephone base to get a dial tone. The PTT call ends automatically.During a PTT call, press �HONE/ FLA�H on the initiating handset or ...

51 About the directory �hared directory The directory is shared by all handsets and the telephone base. Changes made to the directory from any device apply to all. NOTE: Only one handset or the telephone base can review the directory at a time. If another device tries to enter the directory, the scr...

Directory 52 Create directory entries Create a new directory entry 1. Press MENU/ �ELECT in idle mode to enter the main menu. 2. Press q CID or p DIR to scroll to >Directory , then press MENU /�ELECT . 3. Press q CID or p DIR to highlight >Add contact . 4. Press MENU /�ELECT . 5. Use the diali...

Directory 53 Create directory entries 7. Use the dialing keys to enter a name (up to 15 characters) when prompted. Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart below. Press q CID or p DIR to move the cursor t...

Directory 54 Review the directory Review directory entries 1. Press p DIR when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. -OR- Press MENU/ �ELECT when in idle mode, then press q CID or p DIR to scroll to >Directory . Press MENU /�ELECT twice. 2...

Directory 55 Search the directory �earch by name 1. Press p DIR in idle mode to show the first listing in the directory. 2. When an entry appears, press the dialing keys ( 0 - 9 ) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing k...

Directory 56 Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the screen. Use Review the directory (page 54) or �earch by name (page 55) to show an entry. Display dial To dial a displayed number from the directory, pre...

Directory 57 Dial, delete or edit directory entries Edit a directory entry 1. When a directory entry displays, press MENU /�ELECT . The screen shows EDIT NUMBER along with the phone number to be edited. If you only want to edit the name, skip to Step 3. 2. To edit the number: Press the dialing keys ...

Directory 58 Speed dial The telephone system has ten speed dial locations ( 0 and 2 - 9 , and 1 which is reserved for voicemail) where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from t...

Directory 59 Speed dial Reassign a speed dial number 1. When the telephone is idle, press MENU/ �ELECT . 2. Press q CID or p DIR to scroll to >Directory . Press MENU /�ELECT . 3. Press q CID or p DIR to scroll to >�peed dial. Press MENU /�ELECT . 4. Press q CID or p DIR to choose the location ...

61 About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting...

Caller ID 62 Robert Brown 888-883-2445 10/15 10:01 MSG # 1 NEW p q Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes...

Caller ID 63 Caller ID operation Memory match If the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if ...

Caller ID 64 Caller ID operation Review the caller ID history Review the caller ID history to find out who called, to return the call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log. 1. When the handset or the tel...

Caller ID 66 Caller ID operation �ave a caller ID log entry to the directory 1. When in the caller ID log, press q CID or p DIR to browse. 2. Press MENU /�ELECT to select an entry. 3. When the screen displays EDIT NUMBER , use the dialing keys to edit the number. Press q CID or p DIR to move the cur...

Caller ID 67 Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE CALLER...

68 Answering system settings Use the answering system menu of a system handset or the telephone base to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time. If...

Answering system 69 Answering system settings To record a new outgoing announcement:Using a cordless handset: 1. When the handset is in idle mode, press MENU/ �ELECT to enter the main menu. 2. Press q CID or p DIR to scroll to >Answering sys , then press MENU /�ELECT . 3. Press MENU /�ELECT again...

Answering system 70 Answering system settings To delete your outgoing announcement: Using a cordless handset: 1. When the handset is in idle mode, press MENU/ �ELECT to enter the main menu. 2. Press q CID or p DIR to scroll to >Answering sys , then press MENU /�ELECT . 3. Press MENU /�ELECT again...

Answering system 71 Answering system settings Answer on/off Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. To turn the answering system on...

Answering system 73 Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messag...

Answering system 74 Answering system settings Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19 . To change the remote access code:Using a cordless handset: 1. When the handset...

Answering system 75 Answering system settings Message alert tone When the message alert tone is set to On , and there is at least one new message, the telephone base beeps every ten seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset. To chan...

Answering system 76 Answering system settings Message recording time You can set the recording time allowed for incoming messages. The message length is three minutes by default. To change the setting:Using a cordless handset: 1. When the handset is in idle mode, press MENU/ �ELECT to enter the main...

Answering system 77 About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone ser vice provider’s voicemail (fees may appl...

Answering system 78 About the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 14 minutes. The actual recording time depends on...

Answering system 80 Message playback If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all the messages (in chronological order). If there are both new and old messages, you have the option of playing the new or old m...

Answering system 81 Message playback To listen to messages on a cordless handset: 1. When the handset is in idle mode, press MENU/ �ELECT to enter the main menu. 2. Press MENU /�ELECT again to select >�lay messages . If there are new and old messages, press q CID or p DIR to select >�lay new m...

Answering system 82 Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message. When messages are playing on the telephone base: Press q /VOLUME/ p to adjust the message playback volume. Press /��I� to skip to the...

Answering system 83 Message playback Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base: 1. When the telephone is idle, press X/DELETE . The ...

Answering system 84 Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages. Record...

Answering system 85 Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter displays 0 No messages. 1-99 Total number of messages and memos. - - The system is answering a call,...

Answering system 86 Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone.2. When the system answers, enter the two-digit rem...

88 Adding and registering handsets/headsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80111, sold separately) or up to ten cordless handsets and two cordless headsets (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT 6.0 cor...

Appendix 89 Deregistering handsets You may need to deregister your handsets if: You have 12 registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you...

Appendix 90 M�G # 1/2 Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place the handset in telephone base or charger to recharge. �peakerphone - the speakerphone is in use. Ringer off - the handset ringer i...

Appendix 91 Alert tones and lights Handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing q CID or p DIR on a cordless handset when the volume is already at its...

Appendix 92 Alert tones and lights Lights IN U�E On when the telephone base is in use, or when the answering system is answering an incoming call.On when a handset is being registered.Flashes quickly when there is an incoming call or when handsets are being deregistered. Flashes when another telepho...

Appendix 93 Screen display messages �creen messages BASE 0is calling The telephone base is calling. Calltransferred You have transferred an outside call to another device. Caller ID logempty There are no entries in the caller ID history. Calling BASE 0 The handset is calling the telephone base (for ...

Appendix 94 Display screen messages �creen messages Not available at this time Someone else is already using the directory or caller ID history. No Incoming PTT The incoming PTT function is turned off. The handset will not receive PTT calls. Out of range OR No pwr at base The telephone base has lost...

Appendix 95 Troubleshooting If you have difficulty with your phone please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . My telephone doesn’t work at all. Make sure the power cord is securely ...

Appendix 96 Troubleshooting My cordless handset isn’t performing normally. Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch.Move the cordless handset closer to the telephone base. You may have ...

Appendix 97 Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall ja...

Appendix 98 Troubleshooting Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.You may have too many extension phones on your telephone line to allow all of them to ring simult...

Appendix 99 Troubleshooting The charge light is off or blinking. Make sure you plug the power and line cords in correctly and securely.Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Clean the cordles...

Appendix 100 Troubleshooting Difficulty hearing messages. Press VOLUME/ p to increase the telephone base speaker volume. Press p DIR /VOLUME to adjust the message playback volume on a handset. �ystem does not answer after the correct number of rings. • Make sure that the answering system is on. AN� ...

Appendix 101 Troubleshooting �ystem does not record messages. • Make sure the answering system is on. AN� ON should show on the handset and the /AN�WER ON light on the telephone base should be on. • Make sure the memory of the answering system is not full. If you subscribe to voicemail service, chan...

Appendix 102 Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. Make sure your computer is powered on.Make sure your Internet connection is working properly.Make sure that the software is installed and runn...

Appendix 103 Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so you must treat it with care.Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoi...

Appendix 104 Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. �afety information Read ...

Appendix 105 Important safety information Especially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your ...

Appendix 106 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the f...

Appendix 108 Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . What does this limited ...

Appendix 109 Limited warranty 5. How do you get warranty service? To obtain warranty service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls...

Appendix 110 Technical specifications Operation Operating time* Talk time (cordless handset) Up to 7 hours Talk time (cordless handset speakerphone) Up to 5 hours Standby Up to 7 days * Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technology The AT&a...

112 Index Index M Maintenance, 103Make an outgoing call during PTT, 50Making calls, 29Memory match, 63Memos, 84Message alert tone, 75counter display, 85playback, 80–83 Mute, 35 N Names enter into directory, 53search, 55 Number of rings, 73 O On-hook dialing (predialing), 29Outgoing announcement, 68 ...

Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone. Remote access wallet card Fold here. Cut along dotted line. Action Remote command Play all messages .................. 1 Play new messages ............... 2 Delete the message .......