AT&T ATTCL82401 - Manuals

your telephone base ..................... 60 Alert tones and lights ........................... 61 Screen icons ......................................... 61Handset alert tones .......................... 61Telephone base tones ..................... 61Lights ..............................................

1 CHARGE indicator On when the handset is charging in the telephone base or charger. q CID/VOLUME Press q CID to show caller ID history (page 41).Press to scroll down while in menus. While entering names or numbers, press to move the cursor to the left.Press to decrease the listening volume when on ...

2 Getting started Quick reference guide - handset Main menu The > symbol highlights a menu item. >Play messages Answering sys Main menu Play messages (page 53) Answering sys (page 45) Directory (page 32) Caller ID log (page 39) Intercom (page 26) Ringers (page 11) Set date/time (page 12) Setti...

Getting started 3 Quick reference guide - telephone base IN USE indicator On when the handset is in use, or when the answering system is answering an incoming call.On when a handset is being registered.Flashes when there is an incoming call or when a handset is being deregistered. Flashes when anoth...

4 Getting started See pages 6-7 for easy instructions. You must install and charge the battery before using the telephone. STOP! Installation Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or...

Getting started 5 Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 8 for details. IMPORTANT INFORMATION 1. Use only the power adapter(s...

6 Getting started Battery installation and charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, ke...

Getting started 7 Battery installation and charging Step 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the top of the handset is on during charging. IMPORTANT INFORMATION 1. Use only the supplied rechargeable battery or replacement battery (mod...

8 Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one fr...

Getting started 9 Installation options Wall mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Push the telephone base up to detach it from the wall mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug ...

10 Handset settings Use the menu to change the telephone settings. 1. Press MENU/ SELECT when in idle mode (when the phone is not in use) to enter the main menu. 2. Press q CID or p DIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected me...

Handset settings Ringer volume You can set the ringer volume level (1-6) to one of six levels or turn the ringer off. When the ringer is off, appears on the screen. 1. Press MENU / SELECT in idle mode to enter the main menu. 2. Use q CID or p DIR to scroll to >Ringers , then press MENU /SELECT . ...

Telephone settings 12 Handset settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with eac...

Handset settings LCD language You can select the language used for all screen displays. 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Use q CID or p DIR to scroll to >Settings , then press MENU /SELECT . 3. Press MENU /SELECT to choose >LCD language . 4. Press q CID or p DIR to...

Telephone settings 14 Handset settings NOTES: To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider.When there are up to 5 handsets registered, the telephone system supports caller ID announce for all handsets. If 6 or more handsets are r...

15 Telephone settings HANDSET 1 New voicemail 10:21 AM 2/11 Turn off indicator? > Clr voicemail Rename handset p q Handset settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indic...

17 Telephone settings Handset settings Use caller ID to automatically set date and time Follow the steps below to turn the CID time sync feature on or off. The default setting is On . 1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu. 2. Press q CID or p DIR to scroll to...

18 Handset settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode: 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Use q CID or p DIR to scroll to &g...

19 Handset operation Making a call Press PHONE/ FLASH or /SPEA�ER SPEA�ER , then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). NOTE: Pressing PHONE/FLASH to access services from your telephone service provider does not affect the elapse...

Telephone operation 20 Handset operation Speakerphone During a call, press /SPEA�ER SPEA�ER to switch between handsfree speakerphone and normal handset use. Press OFF/ CANCEL to hang up. NOTES: When you use the speakerphone, the key pad of the handset and the /SPEA�ER button are lit. The speakerphon...

Telephone operation 21 Natural 6:30 AM 8/06 Bass 6:30 AM 8/06 Treble 2 6:30 AM 8/06 Treble 1 6:30 AM 8/06 Handset operation Equalizer The equalizer feature on the handset enables you to change the quality of the audio to best suit your hearing. While on a call or intercom call, or listening to a mes...

Telephone operation 22 Options while on calls Volume control While on a call, press q CID /VOLUME to decrease or press p DIR /VOLUME to increase the listening volume. You can set the listening volume to one of six levels. NOTES: Handset and speakerphone volume settings are independent.When the volum...

Telephone operation 23 Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or ac...

Telephone operation 24 Options while on calls Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse totouch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. 1....

Multiple handset use 26 Intercom Use the intercom feature for conversations between 2 handsets. This feature is only available if you have at least 2 system handsets. Intercom is not available for the CL82101 model. You can buy accessory handsets (AT&T model CL80101) to expand your system.Use a ...

Multiple handset use 27 Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. You can also share an outside call with another system handset. This feature is available only if you have 2 or more handsets. To transfer or share an outside call usi...

Directory 32 About the directory Shared directory The directory is shared by all handsets. Changes made to the directory from any handset apply to all. NOTE: Only one handset can review the directory at a time. If another handset tries to enter the directory, the screen shows Not available at this t...

Directory 33 Create directory entries Create a new directory entry 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Press q CID or p DIR to scroll to >Directory , then press MENU /SELECT . 3. Press q CID or p DIR to highlight >Add contact . 4. Press MENU /SELECT . 5. Use the diali...

Directory 34 Create directory entries Add a predialed telephone number to the directory You can save a predialed telephone number to the directory. 1. Enter the telephone number when in idle mode.2. Follow the steps in Edit a directory entry on page 36. Dialing keys Characters by number of key press...

Directory 35 Review the directory Review directory entries 1. Press DIR p when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. -OR- Press MENU/ SELECT when in idle mode, then press q CID or p DIR to scroll to >Directory . Press MENU /SELECT twice. 2...

Directory 36 Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use Review the directory (page 35) to show an entry. Display dial To dial a displayed number from the directory, press PHONE/ FLASH or /SPEA�ER...

Directory 37 Speed dial The telephone system has 10 speed dial locations ( 2-9 and 0 , location 1 is reserved for voicemail) where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from the e...

39 About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting...

Caller ID 40 Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room fo...

Caller ID 41 Caller ID operation Memory match If the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if ...

Caller ID 43 Caller ID operation Save a caller ID log entry to the directory 1. When in the caller ID log, press q CID or p DIR to browse. 2. Press MENU /SELECT to select an entry. The screen displays EDIT NUMBER . 3. Use the dialing keys to edit the number. Press q CID or p DIR to move the cursor t...

Caller ID 44 Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE CALLER...

45 Answering system settings Use the answering system menu of a system handset to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, message recording time, or remote access code. If you turn off the ans...

Answering system 46 Answering system settings To delete your outgoing announcement: 1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu. 2. Press q CID or p DIR to scroll to >Answering sys , then press MENU /SELECT . 3. Press MENU /SELECT again to select >Announcemen...

Answering system 48 5. Press q CID or p DIR to scroll and choose among 2 , 3, 4, 5, 6 or Toll saver . Toll saver - the answering system answers a call after 2 rings if you have new messages, and after 4 rings when there are no new messages. This feature allows you to check for new messages and avoid...

Answering system 49 Answering system settings Message alert tone When the message alert tone is set to On , and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset. To chang...

Answering system 50 About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone ser vice provider’s voicemail (fees may appl...

Answering system 51 About the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 14 minutes. The actual recording time depends on...

Answering system 52 About the answering system Call screening at the handset If the answering system is on, you can hear the announcement and the incoming message with the handset when a call is answered by the answering system. While a message is being recorded, the handset shows To screen call, pr...

Answering system 53 Message playback If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all the messages (in chronological order). When playback begins, the total number of messages is announced. Before each message, y...

Answering system 54 Message playback When messages are playing on the handset: Press PHONE/FLASH to stop playback. The screen shows Call back? , then press MENU/SELECT , PHONE/FLASH, or /SPEA�ER SPEA�ER to call back the caller if the caller’s number is available. If the dialing format used is not co...

Answering system 55 Recording and playing memos Memos are messages you record at a handset. You can play back and delete them like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. Record a memo 1. When the handset is in i...

Answering system 56 Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter displays 0 No messages. 0 (flashing) You need to set the clock (page 12). 1-99 Total number of old m...

Answering system 57 Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone.2. When the system answers, enter the two-digit rem...

59 Adding and registering handsets/headsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80101, sold separately) or up to 10 cordless handsets and 2 cordless headsets (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT 6.0 cordle...

Appendix 60 Deregistering handsets You may need to deregister your handsets if: You have 12 registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then register each handset...

Appendix 61 MSG # 1/2 Alert tones and lights Screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place handset in telephone base or charger to recharge. Speakerphone - the speakerphone is in use. Ringer off - the handset ringer is off. New v...

Appendix 62 Alert tones and lights Lights IN USE On when the handset is in use, or when the answering system is answering an incoming call.On when a handset is being registered.Flashes when there is an incoming call or when handsets are being deregistered. Flashes when another telephone is in use on...

Appendix 63 Handset display screen messages Screen display messages Caller ID log empty There are no entries in the caller ID history. Call transferred You have transferred an outside call to another cordless handset. Calling HANDSET X (for systems with 3 or more handsets) The handset is calling ano...

Appendix 65 Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . My telephone doesn’t work at all. Make sure the power cord is securely...

Appendix 66 Troubleshooting My cordless handset isn’t performing normally. Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.Move the cordless handset closer to the telephone base. You might ha...

Appendix 67 Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall ja...

Appendix 68 Troubleshooting Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.You may have too many extension phones on your telephone line to allow all of them to ring simulta...

Appendix 69 Troubleshooting The charge light is off. Make sure you plug the power and line cords in correctly and securely.Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Clean the cordless handset, c...

Appendix 70 Troubleshooting System does not answer after the correct number of rings. • Make sure that the answering system is on. ANS ON should show on the handset and the /ANSWER ON light on the telephone base should be on. • If toll saver is activated, the number of rings changes to 2 when you ha...

Appendix 71 Troubleshooting System announces, “Time and day not set.” • You need to reset the system clock (page 12). Outgoing announcement is not clear. • When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the handset. • Make sure there is no backg...

Appendix 72 Troubleshooting Common cure for electronic equipment. If the telephone does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not fix the problem, do the following (in the order listed): Disconnect the power to the telephone...

Appendix 73 Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so you must treat it with care.Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid...

Appendix 74 Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read a...

Appendix 75 Important safety information Especially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your c...

Appendix 76 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the fo...

Appendix 78 Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . What does this limited w...

Appendix 79 Limited warranty 5. How do you get warranty service? To obtain warranty service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls ...

Appendix 80 Technical specifications Operation Operating time* Talk time (cordless handset) Up to 7 hours Talk time (cordless handset speakerphone) Up to 5 hours Standby Up to 7 days * Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technology The AT&am...

81 Index Index A Alert tones, 61Answer an incoming call, During an intercom call, 26During PTT, 31 Answering calls, 19Answering system, 50Assign a speed dial entry, 37Auto off, 19 B Battery charging, 7Battery installation, 6Blind transfer, 24 C Caller ID (CID), Add entries to phone directory, 43Dele...

82 Index Index M Maintenance, 73Making calls, 19Memory match, 41Memos, 55Message, Alert tone, 49Counter display, 56Playback, 53 Mute, 22 N Names, Enter into directory, 33Search for, 35 Number of rings, 47 O On-hook dialing (predialing), 19Outgoing announcement, 45 P Paging tone, 25Phonebook, see dir...

Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone. Remote access wallet card Fold here. Cut along dotted line. Action Remote command Play all messages .................. 1 Play new messages ............... 2 Delete the message .......