Page 5 - Save These Instructions
C HAPTER 1: S AFETY AND G ENERAL I NFORMATION 1 Save These Instructions This Safety section contains important instructions that must be followed during installation and maintenance of APC equipment. Conventions Used in this Manual The following symbols are used throughout this manual. Carefully rea...
Page 6 - Deenergizing Safety; Battery Safety
C HAPTER 1: S AFETY AND G ENERAL I NFORMATION 2 Deenergizing Safety The UPS contains internal batteries and may present a shock hazard even when disconnected from the branch circuit (mains). Before installing or servicing the equipment, ensure that the system enable switch and input circuit breaker ...
Page 7 - Battery Replacements Kits and Battery Recycling; PowerStruXure Type A Systems; North America and 208 V Countries
C HAPTER 1: S AFETY AND G ENERAL I NFORMATION 3 Battery Replacements Kits and Battery Recycling See your dealer or visit the APC web site at http://www.apc.com for information on battery replacement kits and battery recycling. If returning used batteries to APC for recycling, ship used batteries in ...
Page 8 - Regulatory Agency Approvals; Countries; Declaration of Conformity (Europe and 230 V Countries)
C HAPTER 1: S AFETY AND G ENERAL I NFORMATION 4 Regulatory Agency Approvals Countries North America and 208V Countries LISTED 42C2 E96563 LR63938 Europe and 230V Countries N 394 Japan and 200 V Countries LISTED 42C2 E96563 Declaration of Conformity (Europe and 230 V Countries)
Page 9 - Life Support Policy; Copyright and Trademark Information
C HAPTER 1: S AFETY AND G ENERAL I NFORMATION 5 Life Support Policy As a general policy, American Power Conversion (APC) does not recommend the use of any of its products in life support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of the l...
Page 11 - About Your UPS
C HAPTER 2: B ASICS 7 About Your UPS The Symmetra RM is a high-performance, uninterruptible power system (UPS) in a “power array” configuration. It is designed to power high availability servers and other sensitive electronic equipment. The UPS provides conditioned, reliable AC power to connected eq...
Page 13 - Product Overview; Front View Component Identification
C HAPTER 2: B ASICS 9 Product Overview Front View Component Identification Figure 1: UPS – Front View PowerView and Bezels Removed Figure 2: UPS – Front and Side View Power Module(s) : Each module can provide up to 4 kVA/2.8 KW power. The UPS frame can support up to four power modules. Main Intellig...
Page 14 - Rear View Component Identification
C HAPTER 2: B ASICS 10 Rear View Component Identification Figure 3: UPS- Rear View (SYPD3 installed) Figure 4: UPS- Rear View (SYPD4 installed) System Fan : The system fan provides cooling for frame components. Communications Card : Provides serial interface port for remote management and communicat...
Page 15 - System Block Diagram; MIM
C HAPTER 2: B ASICS 11 System Block Diagram MIM RIM COM Card Accessory Cards PowerView Display DB9 COM Port Battery Monitor Bus External Battery Power Input Circuit Breaker Backfeed Relay Automatic Bypass Manual Bypass External Battery Frame COM Power Module Power Module Power Module Battery Module ...
Page 17 - Reminder Checklist; Purchase of System
C HAPTER 3: S ITE P REPARATION 13 Reminder Checklist Purchase of System Have you ... 1. determined your load power and runtime requirements? 2. purchased redundant power and battery module if desired? 3. evaluated and selected a service plan? Refer to http://www.apc.com/products/symmetra_rm for answ...
Page 18 - Shipping & Receiving
C HAPTER 3: S ITE P REPARATION 14 Shipping & Receiving The UPS and modular components are shipped on one or more pallets, depending on the configuration. The frame is installed first and then modular components are installed within the frame. Weights and Measurements Length Inches (cm) Width Inc...
Page 19 - Installation Requirements; Physical Requirements
C HAPTER 3: S ITE P REPARATION 15 Installation Requirements When selecting a location for the UPS, consider the following: Physical Requirements Standard Installation (4-post rack) • Standard 19 in. (46.5 cm) rack • At least 800 mm deep • 15U rack space • Recommended installation is in the bottom of...
Page 20 - Electrical Requirements
C HAPTER 3: S ITE P REPARATION 16 Electrical Requirements The following provides guidance for planning the electrical installation. Check local and national codes. A qualified electrician may be required. Input Connection Method Maximum Load Voltage (Vac) Current Full Load Connection Hardwired 16 kV...
Page 21 - Unpacking; Inspection; Installing the UPS; Moving the UPS to the Installation Site
C HAPTER 4: I NSTALLATION 17 Unpacking The UPS and accompanying components is packaged in a robust shipping carton. Carefully remove the package contents. The UPS and modular components are shipped on one or more pallets, depending on the configuration. The packaging is recyclable; save it for reuse...
Page 23 - Installing in a Four Post Rack
C HAPTER 4: I NSTALLATION 19 3. Transfer the UPS to the cart. Two people are required to lift, move, or install the UPS due to its weight. • Slide the UPS onto the cart. • Once the UPS is on the cart, pull the cart away from the pallet. • Remove the metal brackets from the cart and pallet. 4. Move t...
Page 26 - Wiring the UPS; Table 4: Power Cord Ratings; Europe and
C HAPTER 4: I NSTALLATION 22 Wiring the UPS • Verify that all branch circuit (mains) and low voltage (control) circuits are de-energized, and locked out before installing cables or making connections, whether in the junction box or to the UPS. • Verify that the battery modules are not installed in t...
Page 29 - Completing the Installation
C HAPTER 4: I NSTALLATION 25 Completing the Installation 1. Install all power modules. Power modules can be installed in any slot on the left side of the UPS. • Slide the power module into the frame. • Slide the latch up and tighten the captive screw . Two people are required to lift, move, install,...
Page 31 - Connecting Load Equipment to the UPS
C HAPTER 4: I NSTALLATION 27 Connecting Load Equipment to the UPS 1. Plug all load equipment into PDU receptacles . 2. Ensure that all PDU circuit breakers are turned ON. Refer to Table 2 on page 8 for additional information. SYPD3 (200/208/240 V) SYPD4 (220/230/240 V)
Page 32 - Final Installation Checklist
C HAPTER 4: I NSTALLATION 28 Final Installation Checklist Turn OFF or disconnect the load equipment. Verify the Input Voltage Selection switch setting. Ensure that the system is securely mounted in rack. Ensure that all modules (power, battery, and intelligence) are fully installed. Check that the P...
Page 33 - Post Installation Procedures; Replacing Battery Modules
C HAPTER 4: I NSTALLATION 29 Post Installation Procedures This section contains information on how to replace battery, power, and intelligence modules. Replacing Battery Modules Two people are required to lift, move, install, or remove battery modules due to its weight. 1. Loosen the captive screw a...
Page 34 - Replacing Intelligence Modules
C HAPTER 4: I NSTALLATION 30 Replacing Intelligence Modules 1. Loosen captive retaining screws . 2. While holding retaining latch, remove the Main Intelligence Module (MIM) or Redundant Intelligence Module (RIM) 3. Slide new MIM or RIM module into the frame. 4. Tighten the captive retaining screws .
Page 35 - Technical Reference; Operational Specifications
C HAPTER 5: S PECIFICATIONS 31 Technical Reference This section contains operation, input, output, physical, and compliance specifications for the UPS. Operational Specifications System Power Array with hot-swappable modules that are redundant, scalable, self-diagnosing, and fault-tolerant Topology ...
Page 36 - Output Specifications
C HAPTER 5: S PECIFICATIONS 32 Output Specifications Nominal Output Voltage 200, 208, 220, 230, 240 Vac; 50 or 60 Hz, 1 phase, 3 wire Output Power kVA 4 – 16 kVA Output Power kW 2.8 – 11.2 kW Load Power Factor 0 – 1 Output Frequency 60 or 50 Hz nominal Output Voltage Regulation Steady State < ± 3...
Page 37 - English
990-7810B, August 2002 APC Symmetra RM 2–6 and 4–12 kVA UPS Operation Manual English
Page 39 - APC Contact Numbers and Support
T ABLE OF C ONTENTS APC Contact Numbers and Support Visit the APC Web site for contact numbers and support at http://www.apc.com/support . Battery Replacements Kits and Battery Recycling See your dealer or visit the APC web site at http://www.apc.com for information on battery replacement kits and b...
Page 41 - PowerView; Figure 1: Typical PowerView Display; Navigation; Menu
C HAPTER 1: O VERVIEW 1 PowerView Figure 1: Typical PowerView Display This manual contains information on how to operate the UPS using the PowerView user interface. PowerView provides the ability to control, configure, and monitor the UPS. Navigation Eight (8) PowerView menus allow you to perform fu...
Page 42 - Functions
C HAPTER 1: O VERVIEW 2 Functions Figure 2: Display Panel PowerView includes an alphanumeric display, navigation keys, status indicators and an audible alarm. The tables below describe the status indicators and how to navigate between PowerView menus. Status Indicator Color Status LOAD ON Green The ...
Page 43 - Turning on the UPS
C HAPTER 2: G ETTING S TARTED 3 Turning on the UPS Follow the steps below to turn ON the UPS. • The factory default Monitoring screen is shown. Your actual screen may vary. • After the PowerView has been inactive for 10 minutes (user settable), the display will revert to the Monitoring screen. Power...
Page 44 - Powering Up the Load Equipment
C HAPTER 2: G ETTING S TARTED 4 Powering Up the Load Equipment Follow the steps below to turn ON the output of the UPS and power the load equipment. >Control Logging Status Display Setup Diags Accessories Help >Turn Load On Do Self Test Simulate Power Fail Graceful Reboot Confirm: Turn UPS ON ...
Page 45 - Powering Down the Load Equipment
C HAPTER 2: G ETTING S TARTED 5 Powering Down the Load Equipment Follow the steps below to turn OFF the output of the UPS and power down the load equipment. >Control Logging Status Display Setup Diags Accessories Help >Turn Load Off Do Self Test Simulate Power Fail Graceful Reboot Confirm: Tur...
Page 46 - Bypass Operation
C HAPTER 2: G ETTING S TARTED 6 Bypass Operation In addition to the automatic bypass, a maintenance bypass switch is provided with the UPS. Placing this switch in bypass mode connects the load equipment to the branch circuit, even if the UPS is turned OFF. When using the maintenance bypass, the inpu...
Page 47 - Language Setting; Figure 3: Shown connected to
C HAPTER 2: G ETTING S TARTED 7 Language Setting The factory default language of the user interface is English. You can change the language by downloading new firmware into the PowerView. French, German, Italian, and Spanish are available on the enclosed CD. Visit the APC web site at http://www.apc....
Page 48 - Figure 4: Typical Programming Cable
C HAPTER 2: G ETTING S TARTED 8 Figure 4: Typical Programming Cable 3. Connect the programming cable (included, APC part number 940-0082) between the PowerView and the UPS cable. • Attach the RJ-45 connector to the port on the rear of the PowerView. • Connect the female DB-9 connector of the program...
Page 49 - Figure 5: Shown connected to
C HAPTER 2: G ETTING S TARTED 9 Figure 5: Shown connected to Symmetra RM 2-6 kVA 6. Start HyperTerminal or another terminal emulation program on the computer. • Set the communication parameters to 8 bits, no parity, no flow control, 1 stop bit, and 19,200 bps. • After establishing a connection, use ...
Page 51 - Command Reference; Accessories Menu; Menu Item
C HAPTER 3: M ENU C OMMANDS 11 Command Reference The following sections describe the details of each command. Commands are organized according to the menu hierarchy in the PowerView. Accessories Menu The Accessories menu allows you to monitor APC accessories if they are installed. Note that the Powe...
Page 52 - Display Menu; Display
C HAPTER 3: M ENU C OMMANDS 12 Display Menu The Display menu lets the user customize the PowerView display. Display Function Options Date/Time Sets the correct date and time. dd:mmm:yyyy Password Protects against unauthorized configuration changes. Password Sets a password. Valid characters include:...
Page 53 - Diagnostics Menu; Help Menu; Logging Menu
C HAPTER 3: M ENU C OMMANDS 13 Diagnostics Menu The Diagnostics menu provides information for use in troubleshooting. Menu Item Function Fault and Diagnostics Displays current system fault and diagnostic information of that fault. (Main) Intelligence Module Displays detailed intelligence module stat...
Page 54 - Status Menu
C HAPTER 3: M ENU C OMMANDS 14 Logging Menu (continued) Menu Item Function List Event Groups Lists the specific events in each group. Power Events UPS Control Events User Activities UPS Fault Events MeasureUPS Events Clear Log Clears the view log. Does not clear the active event lists. Status Menu T...
Page 55 - Setup Menu
C HAPTER 3: M ENU C OMMANDS 15 Setup Menu The Setup menu lets the user customize the UPS functionality. Menu Item Function Options Shutdown Sets the shutdown parameters in the event of a utility power failure. None Low Batt(ery) Dur(ation) Sets the number of minutes an audible alarm sounds before th...
Page 57 - Troubleshooting; PowerView Message
C HAPTER 4: M ESSAGES 17 Troubleshooting The PowerView reports various messages on the display, including alarm status and changes in system configuration. This section lists all the PowerView display messages, what each means, and an appropriate corrective action. Contact APC Technical Support Staf...