Page 2 - Japanese Notification
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to ...
Page 5 - iii; Table of Contents; T A B L E O F C O N T E N T S
iii Table of Contents List of Figures ................................................................................................................. ix List of Tables .................................................................................................................... x Chapter 1: ...
Page 6 - iv
Table of Contents iv Opening the software ................................................................................................................ 13 Setting up the software ............................................................................................................. 14 Rack ...
Page 9 - vii
Table of Contents vii Adjusting Mouse Options ................................................................................................................. 88 Cursor type ................................................................................................................................
Page 10 - viii
Table of Contents viii Appendix C: Keyboard And Mouse Shortcuts ............................................................................... 109 Appendix D: Sun Advanced Key Emulation .................................................................................. 111 Appendix E: Ports Used By ...
Page 11 - ix; List of Figures; L I S T O F F I G U R E S
ix List of Figures Figure 1.1: Examples of KVM server modules .................................................................................. 2 Figure 1.2: Example KVM switch configuration ............................................................................... 4 Figure 2.1: KVM switch con...
Page 12 - List of Tables; L I S T O F T A B L E S
x List of Tables Table 3.1: OSD interface status symbols ......................................................................................... 17 Table 3.2: OSD interface navigation basics .................................................................................... 18 Table 3.3: Setup fe...
Page 13 - C H A P T E R; Product Overview; ports on the rear panel that support all major target; Features And Benefits; Intelligent cables; You can use the following KVM server modules with the KVM switch.
1 C H A P T E R 1 Product Overview The APC KVM switch integrates analog and digital keyboard, video and mouse (KVM) switching technology with advanced cable management, access for two or four simultaneous users and a user interface. The KVM switch has USB and PS/2 ® ports on the rear panel that supp...
Page 14 - Virtual Media
Chapter 1: Product Overview 2 NOTE: A power supply (APC part number AP5640) is needed to provide power up to four of these Serial Server Modules. • KVM PS/2 Server Module (AP5630) - PS/2 connectors without virtual media capability • KVM USB Server Module (AP5631) - USB connectors without virtual med...
Page 15 - OSD graphical user interface; Security; Video
Chapter 1: Product Overview 3 switch. Virtual media can be connected directly to the supported KVM switch using one of the four USB ports on the switch. OSD graphical user interface The KVM switch uses the OSD interface, which has menus to configure the switching system and select computers. You can...
Page 16 - Video Viewer
Chapter 1: Product Overview 4 Video Viewer Control the keyboard, monitor, and mouse functions of individual target devices with the Video Viewer. You can use predefined macros and choose which macro group is displayed on the Video Viewer Macros menu. The Video Viewer also provides access to the Virt...
Page 17 - Modem
Chapter 1: Product Overview 5 Modem The KVM switch supports v.90 modems at 57.6 kbits/s full-duplex connected to the modem port. When using a modem-based connection, you can launch a Video Viewer to a server but Virtual Media will not be available. When launched, the Video Viewer displays the server...
Page 18 - Installation; Basic Operations; Installing And Setting Up The KVM Switch; Connecting the KVM switch; To connect and turn on the KVM switch:
6 C H A P T E R 2 Installation The APC KVM switch requires connectivity to a computer running Network Access Software. Use Network Access Software to view and control target devices (one at a time) attached to the KVM switch. The analog port does not require the Network Access Software for operation...
Page 19 - Connecting; To connect a KVM server module to a target device:; Repeat steps 1 to 3 for all target devices to be attached.; Setting up the network
Chapter 2: Installation 7 6. If you configure the switch using the console menu interface, connect a terminal or PC running terminal emulation software to the SETUP port on the back panel of the switch using the supplied cable. The terminal should be set to 9600 bits per second (bps), 8 bits, 1 stop...
Page 20 - Verifying Ethernet connections; Connecting local peripheral devices; To connect local peripheral devices to the KVM switches:
Chapter 2: Installation 8 Figure 2.1: KVM switch configuration example Verifying Ethernet connections The Ethernet connection has two LEDs. The green LED on the right is the Link indicator. It is lit when a valid connection to the network is established, and it flashes when there is activity on the ...
Page 21 - Tiering Multiple KVM Switches
Chapter 2: Installation 9 If you are experiencing slow mouse response during a remote video session, deactivate mouse acceleration in the operating system of the target device and set the mouse speed at 50%. Tiering Multiple KVM Switches You can tier a digital KVM switch with an analog KVM switch to...
Page 22 - To tier multiple KVM switches:; Connecting the KVM; Installing And Starting Up The Web Interface; Supported browsers; To launch the web interface:; OK
Chapter 2: Installation 10 NOTE: To open a virtual media session with a target device, the target device must first be connected to the KVM switch using a KVM USB VM server module or KVM PS/2 VM server module. To tier multiple KVM switches: 1. Connect the tiered KVM switch to each target device as d...
Page 23 - Installing And Starting Up The Network Access Software; Supported operating systems; To install on Microsoft Windows operating systems:
Chapter 2: Installation 11 Installing And Starting Up The Network Access Software Supported operating systems The following operating systems are supported by the Network Access Software: • Microsoft® Windows® 2000 Workstation Service Pack 4 • Microsoft Windows 2000 Server Service Pack 4 • Microsoft...
Page 24 - To install on Linux operating systems:
Chapter 2: Installation 12 If AutoPlay is supported and enabled, the setup program starts automatically. — or — If the computer does not support AutoPlay, set the default drive to the CD drive letter and execute the following command to start the install program (replace “drive” with the CD drive le...
Page 25 - Uninstalling the software; Network Access Software; To uninstall the software on Linux:; Opening the software; To open the software on Microsoft Windows:; Start - Programs - Network Access Software; To open the software on Linux:
Chapter 2: Installation 13 Uninstalling the software To uninstall the software on Microsoft Windows, starting at the Control Panel: 1. Open the Control Panel and select Add/Remove Programs . A sorted list of currently installed programs opens. 2. Select the Network Access Software entry. 3. Click th...
Page 26 - Setting up the software; To set up the software:; New KVM switch; Rack Mounting A KVM Switch; Rack mount safety considerations; Power Considerations:
Chapter 2: Installation 14 Setting up the software To set up the software: 1. Install the software on each computer. 2. From one computer, open the software. 3. Click the New KVM switch button to add a KVM switch to the software database. The New KVM switch Wizard opens. — or — Select Tools > Dis...
Page 27 - Elevated Ambient Temperature:; If the unit is installed in a closed rack assembly, the operating; Installing a rack mounting bracket; To install a rack mounting bracket:; Attach the brackets to the switch using the six provided screws.
Chapter 2: Installation 15 exceed circuit capabilities. Overloaded power sources and extension cords present fire and shock hazards. Elevated Ambient Temperature: If the unit is installed in a closed rack assembly, the operating temperature of the rack environment may be greater than room ambient te...
Page 28 - Controlling The Switching System From The Analog Port; To start the OSD interface, press
16 C H A P T E R 3 Basic Operations Controlling The Switching System From The Analog Port The APC KVM switch includes ports on the rear panel to connect a keyboard, monitor and mouse for direct analog access. The KVM switch uses the On-Screen Display (OSD), which has menus to configure the switching...
Page 29 - To set a screen delay:; Connecting A User To A Target Device; To select a target device:; Press
Chapter 3: Basic Operations 17 You can set a screen delay to specify the length of time that elapses between when Print Screen is pressed and when the OSD interface starts. To set a screen delay: 1. Press Print Screen to start the OSD interface. 2. In the Main window, click Setup — Menu . 3. In the ...
Page 30 - Enter; To select the previously selected target device:; To disconnect the user from a target device:; Print Screen; Using The OSD
Chapter 3: Basic Operations 18 Type the port number and press Enter — or — Type the first few characters of the target device name or eID number, and press Enter . You can also toggle between two selected target devices. To select the previously selected target device: Press Print Screen and then pr...
Page 31 - Configuring The KVM Switch And The OSD; To configure the KVM switch and the OSD interface:; Start the OSD and click
Chapter 3: Basic Operations 19 Configuring The KVM Switch And The OSD To configure the KVM switch and the OSD interface: Start the OSD and click Setup . The following table describes the options in the Setup window. Alt+O Click OK and return to the previous window. Alt+port number Select a target de...
Page 32 - Assigning target device names; To access the Names window:; To assign names to target devices:; Modify
Chapter 3: Basic Operations 20 Assigning target device names Use the Names window to identify individual target devices by name rather than by port number. The Names list is always sorted by port order. Names are stored in the KVM server module, so even if you move the cable or target device to anot...
Page 33 - Assigning device types; To access the Devices window:; To assign a device type:; Changing the display behavior; To access the Menu window:; To select the order of the target devices:
Chapter 3: Basic Operations 21 3. Click OK to transfer the new name to the Names window. The selection is not saved until you click OK in the Names window. 4. Repeat steps 1 to 3 for each target device in the switching system. 5. Click OK. If a KVM server module has not been assigned a name, the eID...
Page 34 - To select a key combination to start the OSD interface:; Selecting display language; To select a language for the OSD:; Controlling the status flag
Chapter 3: Basic Operations 22 — or — Select eID to list the target devices numerically by eID number. — or — Select Port to list the target devices numerically by port number. 2. Click OK . To select a key combination to start the OSD interface: 1. In the Invoke OSD section, select the key combinat...
Page 35 - Setting the keyboard country code
Chapter 3: Basic Operations 23 To specify the status-flag settings: 1. Press Print Screen . The Main window opens. 2. Click Setup > Flag . 3. (Optional) Select Name or eID to specify the information displayed in the flag. 4. (Optional) Select Displayed to display the flag all the time, or select ...
Page 36 - To change the keyboard country code:; Setting KVM switch security; To immediately start the screen saver:; To enable the screen saver:; To disable the screen saver:
Chapter 3: Basic Operations 24 You can use the Keyboard window to send a different keyboard country code than the default US setting. To change the keyboard country code: 1. Press Print Screen to start the OSD. The Main window opens. 2. Click Setup — Keyboard . The Keyboard window opens. 3. Select t...
Page 37 - To set or change a password:; To disable password protection:; Setting The Preemption Warning; To view or change the preemption warning settings:
Chapter 3: Basic Operations 25 4. Click OK . A password must contain both alphabetic and numeric characters and can contain up to 12 characters. Passwords are case-sensitive. Valid characters are A-Z, a-z, 0-9, space and hyphen. To set or change a password: 1. Press Print Screen . The main window op...
Page 38 - Managing Target Device Tasks Using The OSD; To access the Commands window:; Commands; Displaying version information; To view version information:
Chapter 3: Basic Operations 26 Managing Target Device Tasks Using The OSD From the Commands window, you can manage the switching system and user connections, enable the Scan and Broadcast modes, and update the firmware. To access the Commands window: 1. Press Print Screen . The Main window opens. 2....
Page 39 - Upgrading the firmware; Viewing the display configuration; To view the current configuration:; Viewing and disconnecting user connections; To view current user connections:; Resetting the keyboard and mouse
Chapter 3: Basic Operations 27 Upgrading the firmware You can also use the OSD interface to upgrade the firmware available for the KVM switch. For optimum performance, keep the firmware current. For more information on upgrading firmware, see “Appendix A” beginning on page 105. To upgrade firmware: ...
Page 40 - To reset the local mouse and keyboard; Power Controlling Devices; Power window; To turn on, turn off or cycle power to a device:; On
Chapter 3: Basic Operations 28 NOTE: This function is for Microsoft Windows-based computers only. Resetting the keyboard and mouse on a target device running any other operating system might require you to reboot that target device. To reset the local mouse and keyboard 1. Press Print Screen . The M...
Page 41 - PDUs window; To view connected rack PDUs:; PDU Settings window
Chapter 3: Basic Operations 29 PDUs window Through the PDUs window, you can view which rack PDUs are connected to your system. The status of each rack PDU is indicated by one or more status symbol in the right column. Table 3.7 describes the status symbols. To view connected rack PDUs: Open the PDUs...
Page 42 - PDU Inlets window; PDU Outlets window
Chapter 3: Basic Operations 30 PDU Inlets window From the Inlets window, you can view and modify inlet parameters. NOTE: You can only modify inlet parameters on a PDU that is currently online. To view/modify PDU Inlet settings: 1. Press Print Screen . The Main window opens. 2. Click Setup - PDUs. 3....
Page 43 - Settings; Scanning The Switching System; To add target devices to the scan list:; Setup — Scan
Chapter 3: Basic Operations 31 5. Complete one of the following steps: Select an outlet, then click Settings to open the Outlet Settings window. — or — Select an outlet, then press Enter to open the Outlet Settings window. — or — Double-click an outlet to open the Outlet Settings window. 6. Select t...
Page 44 - To remove a target device from the scan list:; Clear; To start the Scan mode:; To cancel scan mode:; Running Switching System Diagnostics
Chapter 3: Basic Operations 32 To remove a target device from the scan list: 1. In the Scan window, clear the checkbox next to the target device to remove. — or — Double-click on the target device name or port to remove. — or — Press Shift + Delete to remove the selected target device and all entrie...
Page 45 - To run diagnostic tests:; Commands — Run Diagnostics; Broadcasting To Target Devices; To access the Broadcast window:
Chapter 3: Basic Operations 33 To run diagnostic tests: 1. Click Commands — Run Diagnostics . A warning message indicates all users will be disconnected. 2. Click OK to begin diagnostics. All users are disconnected and the Diagnostics window opens. As each test is finished, a pass (green circle) or ...
Page 46 - To broadcast to selected target devices:; Up; To turn broadcasting off:
Chapter 3: Basic Operations 34 To broadcast to selected target devices: 1. Complete one of the following steps: • From the Broadcast window, select the Mouse or Keyboard checkboxes for the target devices that are to receive the broadcast commands. • Press the Up or Down Arrow keys to move the cursor...
Page 47 - About the Network Access Software; Click one of the View Selector
35 C H A P T E R 4 Network Access Software About the Network Access Software The Network Access Software is the main GUI (Graphical User Interface) for the software. You can view, access, manage and create custom groupings for all supported units. When you start the software, the main Network Access...
Page 49 - Customizing the window display; Adding A KVM Switch; To manually add a KVM switch with an assigned IP address:
Chapter 4: Network Access Software 37 Customizing the window display You can resize the Network Access Software window at any time. Each time you start the application, the Network Access Software window opens to its default size and location. A split-pane divider that runs from top to bottom separa...
Page 50 - Delete; To discover a KVM switch by IP address:
Chapter 4: Network Access Software 38 a. The Existing cascaded Switches field contains all the current cascaded switch types defined in the database. Click Add , Delete or Modify to alter the list. b. Associate the applicable cascaded switch types from the pull-down menus for each KVM server module ...
Page 51 - To manually install a new KVM switch with no assigned IP address:
Chapter 4: Network Access Software 39 If one or more KVM switches cannot be added to the local database for any reason, the Discover Wizard Not All KVM Switches Added page opens. This page lists all of the KVM switches you selected and the status for each. The status indicates if a KVM switch was ad...
Page 52 - Accessing KVM Switches; To log in to a KVM switch:; Accessing Target Devices
Chapter 4: Network Access Software 40 Accessing KVM Switches Clicking the Appliances tab opens a list of the KVM switches currently defined in the local database. The Group Selector pane is visible if two or more KVM switch types are defined. Click All KVM switches or click on a folder to view all K...
Page 53 - To access a target device:
Chapter 4: Network Access Software 41 the KVM server module user name and password credentials during this Network Access Software session do not require a user name and password. The software provides credential caching that captures credentials upon first use and automates the authentication of su...
Page 54 - To search for a target device in the local database:; Accessing CPS target devices
Chapter 4: Network Access Software 42 The configured access method for that target device opens in a new window. To search for a target device in the local database: 1. Click the Servers button and insert the cursor in the Search field. 2. Type the search information. This could be a target device n...
Page 55 - To configure third party Telnet access to a server through the CPS:
Chapter 4: Network Access Software 43 Right-click on the unit. Select Properties from the pop-up menu. The Properties dialog box appears. c. Enable the Launch built-in application checkbox. 3. Click OK to save the settings. To configure third party Telnet access to a server through the CPS: 1. To co...
Page 56 - Telnet; Launching The VNC Or RDP Viewer; General properties; To view or change general properties:; Properties
Chapter 4: Network Access Software 44 2. Click the Telnet tab. 3. Specify the server’s IP address and enable the Use Default checkbox. The port number is 23, by default; you may specify another value. 4. Click OK to save the changes. Launching The VNC Or RDP Viewer Network Access Software supports a...
Page 57 - Viewing and changing network properties for a KVM switch; To view or change network properties for a KVM switch:; Viewing and changing network properties for a target device
Chapter 4: Network Access Software 45 2. In the Name field, type a 1-32 character unique name. (This name is local to the software database; the KVM switch database might contain a different name for this unit.) 3. The Type field is read-only for KVM switches. For a target device, select a type from...
Page 58 - To change information properties:; Connections properties; To view connections properties:; VNC Properties
Chapter 4: Network Access Software 46 To change information properties: 1. Select a KVM switch or server in the Unit list. 2. Select View - Properties from the Network Access Software menu. — or — Click the Properties task button. — or — Right-click on the unit. Select Properties from the pop-up men...
Page 59 - To change VNC properties:; RDP Properties; To change RDP properties:
Chapter 4: Network Access Software 47 running Windows, Linux and Unix operating systems, you can launch the Telnet application from within an OS command window. To change VNC properties: 1. Select a KVM switch or server in the unit list. 2. Select View — Properties from the Network Access Software m...
Page 60 - Telnet properties; To change Telnet properties:
Chapter 4: Network Access Software 48 — or — Click the Properties task button. — or — Right-click on the unit. Select Properties from the pop-up menu. The Properties dialog box appears. 3. Click the RDP tab. 4. For servers only, in the IP Address field, enter an IP address in dot notation or enter a...
Page 61 - Customizing Options; Viewing and changing general options
Chapter 4: Network Access Software 49 Click the Properties task button. — or — Right-click on the unit. Select Properties from the pop-up menu. The Properties dialog box appears. 3. Click the Telnet tab. 4. For servers only, in the IP Address field, enter an IP address in dot notation or enter a 1-1...
Page 62 - Custom field names
Chapter 4: Network Access Software 50 Custom field names In the Custom field labels area, you can change the Site, Department and Location headings that are visible in the Group and Unit Selector panes. You can group units in ways that are meaningful to you. The Department field is a subset of Site....
Page 63 - To view or change the default browser:
Chapter 4: Network Access Software 51 To view or change the default browser: 1. Select Tools — Options from the Network Access Software menu. The General Options window opens. 2. In the Browser field, select the Launch Default Browser checkbox to specify the default browser. — or — Clear the Launch ...
Page 64 - VNC options; To change VNC options:; RDP options; To change RDP options:
Chapter 4: Network Access Software 52 VNC options Network Access Software supports a user-defined VNC viewer through the properties page. In the VNC tab you can search for a user-specific VNC application and include its command line arguments. A selection of macros is available for placement in the ...
Page 65 - Telnet options; To change Telnet options:
Chapter 4: Network Access Software 53 3. In the Application to Launch field, enter the directory path and name or click the Browse button to locate the path and name. 4. Enter command line arguments in the box below the path and name. — or — To insert a predefined macro at the cursor location in the...
Page 66 - Managing Folders
Chapter 4: Network Access Software 54 b. Enter command line arguments in the box below the path and name. c. To insert a predefined macro at the cursor location in the command line, click the Insert Macro list box and select a macro from the drop-down menu. Network Access Software will automatically...
Page 67 - To assign a unit to a Site, Location or Folder using drag and drop:; Deleting Units
Chapter 4: Network Access Software 55 — or — Click the Properties button. The Properties window opens. 3. Click the General tab. Select the Site, Department or Location to which you want to assign the unit. 4. Click OK to save the assignment. To assign a unit to a Site, Location or Folder using the ...
Page 68 - Renaming Units
Chapter 4: Network Access Software 56 2. Select Edit — Delete from the Network Access Software menu. — or — Right-click on a unit and select Delete from the pop-up menu. — or — Press the Delete key on the keyboard. 3. A window prompts you to confirm the number of units to delete. If you are deleting...
Page 69 - Click; Target device naming; Target device name displays
Chapter 4: Network Access Software 57 3. Type a 1-32 character name. You can use embedded spaces but not leading or trailing spaces. (This name is local to the software database; the KVM switch database might contain a different name for this unit.) 4. Click OK. For a unit Type, Site, Department or ...
Page 70 - Managing The Software Database; Saving and loading a database; File — Database — Save; Exporting a database
Chapter 4: Network Access Software 58 To sort a display by a column header, click the arrow in a column header. The items in the list are sorted according to that column. An upward-pointing arrow indicates the list is sorted by that column header in ascending order. A downward-pointing arrow indicat...
Page 71 - To export a database:; Select
Chapter 4: Network Access Software 59 Custom Field 3,Description,Contact Name Contact Phone, Comments,Browser URL The first line of the exported file contains the column names for the field data. Each additional line contains the field data for a unit. The file contains a line for each unit defined ...
Page 72 - Web Interface; Accessing Servers From The Web Interface; To launch the web interface, see; Viewing and Configuring KVM Switch Settings; To change the network settings:; In the web interface, click the
60 C H A P T E R 5 Web Interface Once you have installed an APC KVM switch, you have the ability to view and configure unit parameters, determine who has access and control rights, view and control currently active video sessions and execute a variety of control functions such as rebooting and upgra...
Page 73 - To change sessions settings:
Chapter 5: Web Interface 61 2. Click KVM Switch- Network . The Network settings are displayed, including the MAC address. 3. Select the LAN speed from the menu. 4. Enter the IP address, subnet mask and gateway in the fields provided. You can also specify up to three IP addresses for DNS servers. — o...
Page 74 - Setting up user accounts; To add or modify a user:; Configure
Chapter 5: Web Interface 62 Setting up user accounts When you select the User category, the web interface will retrieve and display a list of user names and current access levels from the KVM switches. You can add, modify or delete users in this listing. You can assign three access levels: Appliance...
Page 75 - To change the user password:; Locking and unlocking user accounts; To unlock an account:
Chapter 5: Web Interface 63 a. Click the Set User Access Rights button to select individual servers for that user. The User Access Rights window appears. b. To allow the user access to a server, select the checkbox next to the server name. Alternatively, you may select the first checkbox to enable a...
Page 76 - To specify the length of time a user account remains locked:; To disable the Security Lockout feature:; Enabling and configuring SNMP; To configure general SNMP settings:
Chapter 5: Web Interface 64 To specify the length of time a user account remains locked: 1. Click the Configure tab in the web interface, then click the User category in the left column. 2. Mark the Enable Lock-outs checkbox. 3. Type the number of hours that a user will be locked out (1-99). NOTE: O...
Page 77 - — or —; Enabling individual SNMP traps; To modify a device name:; Viewing and configuring tiered switch connections; To configure a tiered switch connection:; Click the
Chapter 5: Web Interface 65 — or — Click Restore to cancel the changes and exit the window. The last saved settings will be restored. NOTE: After you change the SNMP settings, the Reboot Required button displays on all pages, indicating the KVM switch must be rebooted before the changes will take ef...
Page 78 - Viewing the KVM server modules; Viewing KVM Switch Version Information; KVM server modules sub-category
Chapter 5: Web Interface 66 2. Click the name of the switch you want to configure. The Modify Cascade Switch window opens. 3. Type the new name for the switch. 4. Type the number of channels, between 4-24, for the switch. 5. Click Save . Viewing the KVM server modules The Server - KVM server modules...
Page 79 - To view version information for a KVM server module:; Upgrading Firmware
Chapter 5: Web Interface 67 Selecting the Enable Auto-Upgrade for all KVM server modules checkbox causes all subsequently connected KVM server modules to have their firmware upgraded to that available on the KVM switches. This guarantees that KVM server module firmware is compatible with KVM switch ...
Page 80 - To upgrade KVM switch firmware:; To simultaneously upgrade multiple KVM server modules:
Chapter 5: Web Interface 68 The Enable Auto-Upgrade for All KVM server modules checkbox allows you to enable an auto-upgrade for KVM server module firmware. You can override the auto-upgrade at any stage using the Load Firmware button described in the next section. NOTE: You can also upload new KVM ...
Page 81 - To upgrade KVM server module firmware individually:; Controlling User Status; To disconnect a user session:; Rebooting Your System
Chapter 5: Web Interface 69 6. Click Close . To upgrade KVM server module firmware individually: 1. Click the Configure tab in the web interface. 2. Select the KVM server modules sub-category under Versions in the left column. 3. Click the EID of the KVM server module for which you wish to view firm...
Page 82 - To reboot your system:; Managing KVM Switch Configuration Files; To read and save a configuration file from a KVM switch:; Restore KVM switches Configuration
Chapter 5: Web Interface 70 To reboot your system: 1. Click the Tools tab in the web interface. The Tools window opens. 2. Click the Reboot button. A message prompts you to confirm this reboot. 3. Click OK . Managing KVM Switch Configuration Files Configuration files contain all of the settings for ...
Page 83 - To save a user database from a KVM switch:
Chapter 5: Web Interface 71 5. (Optional) Enter the password you created when the configuration database was saved. Click OK . The configuration file is written to the KVM switches. A progress window displays. NOTE: You may leave the password field blank if you did not create a password for the conf...
Page 84 - Managing Rack PDUs; To configure a rack PDU:
Chapter 5: Web Interface 72 Managing Rack PDUs Users can control their rack Power Distribution Units (rack PDUs) through the web interface. Rack PDU support allows the user to turn on, turn off and cycle (reboot) any server or device connected to the rack PDU. To configure a rack PDU: 1. Click the C...
Page 86 - About The Video Viewer; To access the Video Viewer:; Servers
74 C H A P T E R 6 Video Viewer About The Video Viewer The Video Viewer can be launched from the web interface or the Network Access Software. When you connect to a target device using the Video Viewer, the desktop of the target device is visible in a separate Video Viewer window. You can see both t...
Page 87 - To close a Video Viewer session:; Video Session Types
Chapter 6: Video Viewer 75 If this is the first unit access of the Network Access Software session, a user name and password is required. NOTE: A user name and password are not required for any subsequent access attempts during the KVM server module Network Access Software session unless you clear t...
Page 88 - Using Preemption; Preemption of a user by an administrator
Chapter 6: Video Viewer 76 Using Preemption Preemption provides a means for users with sufficient privilege to take control of a target device from another user with lesser or equal privilege. All users sharing the connection that is being preempted are warned, unless the target device is connected ...
Page 89 - Preemption of a local user/administrator by an administrator; To preempt the current user:
Chapter 6: Video Viewer 77 Preemption of a local user/administrator by an administrator If an administrator attempts to access a target device being accessed by the local user or by another administrator with equal privileges, the currently connected user can accept or reject the preemption request....
Page 90 - Using Exclusive Mode; To enable exclusive KVM sessions on a KVM switch:; To access the Video Viewer in exclusive mode:
Chapter 6: Video Viewer 78 Using Exclusive Mode When operating a video session in exclusive mode, you cannot receive any share requests from other users. However, administrators can choose to preempt (or terminate) the session or monitor the session in stealth mode. You cannot use exclusive mode whe...
Page 91 - Digital Share Mode; To configure a KVM switch to share KVM sessions:; Sharing a digital connection; To share a digital connection:
Chapter 6: Video Viewer 79 Secondary users cannot share the exclusive KVM session. However, administrators or users can still terminate the session. Digital Share Mode Multiple users can view and interact with a target device using digital share mode. When a session is shared, the secondary user can...
Page 92 - Using Stealth Mode; To enable stealth KVM sessions on a KVM switch:
Chapter 6: Video Viewer 80 Right-click on the target device. Select Connect Video from the pop-up menu. — or — Select the target device and press Enter . 3. When another user is viewing this target device, a message indicates the target device is already involved in a KVM session. If connection shar...
Page 93 - To monitor a target device in stealth mode:
Chapter 6: Video Viewer 81 Right-click on a KVM switch in the Unit list. Select Manage KVM switch from the pop-up menu. — or — Select a KVM switch in the Unit list and press Enter . 3. Click the Settings tab. 4. Select the Global - Sessions subcategory. 5. Select Stealth Connections in the Connectio...
Page 94 - Using Scan Mode; Accessing scan mode; KVM switch; Shift; Scan Mode; Setting scan options; To set scan preferences:; Options — Preferences
Chapter 6: Video Viewer 82 Using Scan Mode You can view multiple target devices using the scan mode Thumbnail Viewer. This view contains a series of thumbnail frames, each containing a small, scaled, non-interactive version of a target device screen image. The target device name and status indicator...
Page 95 - To change the thumbnail size, complete the following steps:; Managing the scan sequence; To pause or restart a scan sequence:; Using The Thumbnail Viewer; To open a session to a target device from the Thumbnail Viewer:
Chapter 6: Video Viewer 83 2. In the View Time Per Server field, enter the time each thumbnail is active during the scan, in the range of 10-60 seconds. 3. In the Time Between Servers field, enter the time the scan stops between each target device, in the range of 5-60 seconds. 4. Click OK . To chan...
Page 96 - View Interactive Session; To set target device credentials from the Thumbnail Viewer:; Thumbnail —“target device name” — Credentials; Window Features
Chapter 6: Video Viewer 84 — or — Right-click on a target device thumbnail and select View Interactive Session from the Thumbnail Viewer menu. — or — Double-click on a target device thumbnail. That target device desktop opens in a Video Viewer window. To set target device credentials from the Thumbn...
Page 98 - Adjusting The View; To refresh the screen:
Chapter 6: Video Viewer 86 Adjusting The View Using menus or buttons in the Video Viewer window, you can: • Align the mouse cursors. • Refresh the screen. • Enable or disable full screen mode. • Enable automatic or manual scaling of the session image. With automatic scaling, the desktop window remai...
Page 99 - Additional video adjustment; Tools — Manual Video Adjust
Chapter 6: Video Viewer 87 Additional video adjustment Generally, the Video Viewer automatic adjustment feature optimizes the video for the best possible view. However, you can fine tune the video with the help of APC technical support. Video adjustment is a global setting and applies to each target...
Page 100 - Adjusting Mouse Options; Cursor type; To change the mouse cursor setting:; Scaling
Chapter 6: Video Viewer 88 Adjusting Mouse Options The Video Viewer mouse options affect cursor type, scaling, alignment, and resetting. Mouse settings are device-specific; that is, they can be set differently for each target device. NOTE: If the server does not support the ability to disconnect and...
Page 101 - To set mouse scaling:; Single cursor mode; To change the terminating keystroke for single cursor mode:; Adjusting General Options; To adjust general options:
Chapter 6: Video Viewer 89 • In a 1:2 scaling ratio, the value is 1/2X. To set mouse scaling: 1. Select Tools — Session Options from the Video Viewer menu. The Session Options window opens. 2. Click the Mouse tab. 3. To use one of the preconfigured settings, check the corresponding radio button in t...
Page 102 - Adjusting The Video Viewer Toolbar; To add buttons to the toolbar:; Setting the Toolbar Hide Delay time; To change the Toolbar Hide Delay time:; Using Macros
Chapter 6: Video Viewer 90 5. If you want the Video Viewer to receive a constant stream of video data from the target device, select the Background Refresh checkbox. If you want the Video Viewer to receive data only when a change has occurred on the target device, clear the Background Refresh checkb...
Page 103 - Sending macros; To display macro groups in the Macros menu:
Chapter 6: Video Viewer 91 • To change the macro group that is listed by default. This causes the macros in the specified group to be available in the Video Viewer Macros menu. Macro group selections are device-specific. The macro group can be set differently for each target device. Sending macros T...
Page 104 - Virtual Media Guide; Virtual Media Overview; Virtual media and USB 2.0 constraints
92 C H A P T E R 7 Virtual Media Guide Virtual Media Overview The APC 2x1x16 Digital KVM switch (AP5610) supports virtual media when connected to an APC KVM USB VM server module. A USB media device can be attached to the KVM switch and made available to any target device connected to the KVM switch ...
Page 105 - Booting a computer using virtual memory; To determine if your computer can be booted from virtual media:; Insert a USB 1.1 card and try booting again.; Virtual media restrictions
Chapter 7: Virtual Media Guide 93 interface device (HID). If the BIOS of the connected computer does not support this type of device, the keyboard and mouse might not work until the operating system loads USB 2.0 device drivers. Contact the computer manufacturer to determine whether a BIOS update ex...
Page 106 - Connecting Local Virtual Media; To start a local virtual media session:; Configuring Virtual Media Remotely; Enabling/disabling virtual media; To enable or disable virtual media:
Chapter 7: Virtual Media Guide 94 Connecting Local Virtual Media You can connect virtual media directly to the KVM switch using the USB port on the KVM switch. NOTE: All USB ports are assigned to a single virtual media session and cannot be independently mapped. To start a local virtual media sessio...
Page 107 - Setting virtual media options; To set virtual media options using the web interface:; Connecting Virtual Media Remotely
Chapter 7: Virtual Media Guide 95 2. Select the checkbox to enable virtual media for that KVM server module. — or — Clear the checkbox to disable virtual media for that KVM server module. 3. Click Save . Setting virtual media options You can determine the behavior of the KVM switch during a virtual ...
Page 108 - Requirements; Virtual media is supported on APC Digital KVM switches.; Sharing and preemption considerations; Virtual media window
Chapter 7: Virtual Media Guide 96 Requirements Virtual media is supported on APC Digital KVM switches. The target device must be connected to the KVM switch with a KVM USB VM server module. The target device must support the types of USB2-compatible media that you virtually map. For example, the tar...
Page 109 - Virtual media session settings; Open a Video Viewer session to the target device.; To map a virtual media drive:
Chapter 7: Virtual Media Guide 97 You can specify that the virtual media session is reserved. When a session is reserved, and the associated KVM session is closed, another user cannot open a KVM session to that target device. If a session is not reserved, another KVM session can be opened. You can r...
Page 110 - To unmap a virtual media drive:
Chapter 7: Virtual Media Guide 98 2. To map a physical drive as a virtual media drive, complete the following steps: a. In the Virtual Media window, select the Mapped checkbox next to the drive or drives you want to map. b. To limit the mapped drive to read-only access, select the Read Only checkbox...
Page 111 - Resetting USB media devices; Closing a virtual media session
Chapter 7: Virtual Media Guide 99 Resetting USB media devices NOTE: The USB reset feature resets every USB device on the target device, including the mouse and keyboard. It should only be used when the target device is not responding. 1. In the Virtual Media window, click Details . 2. Click USB Rese...
Page 112 - Configuring LDAP; LDAP Authentication Configuration Parameters; tab let you configure your; LDAP parameters; LDAP authentication priority
100 C H A P T E R 8 Configuring LDAP LDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory using TCP/IP. Based on the X.500 Directory Services model, LDAP is a global directory structure that supports strong security features including authentication, p...
Page 113 - To configure LDAP authentication priority parameters:; LDAP server parameters; To configure LDAP server parameters:; LDAP search parameters
Chapter 8: Configuring LDAP 101 To configure LDAP authentication priority parameters: 1. Select Configure — Appliance — Authentication — Authentication Settings . 2. Select either Use Local Authentication , Use LDAP Authentication , Use Local First or Use LDAP First . 3. Click Save . LDAP server par...
Page 114 - To configure LDAP search parameters:; LDAP query parameters
Chapter 8: Configuring LDAP 102 The UID Mask field specifies the search criteria for User ID searches of LDAP target devices. The format should be in the form <name>=<%1> . The default value is KVM server moduleAccountName=%1 , which is correct for use with Active Directory. This field i...
Page 115 - info; KVM switch and target device query modes
Chapter 8: Configuring LDAP 103 • The Notes property is used to implement the access control attribute. The value of the Notes property, available in group and user objects shown in Active Directory Users and Computers (ADUC), is stored internally in the directory, in the value of the info attribute...
Page 116 - To configure LDAP query parameters:
Chapter 8: Configuring LDAP 104 To configure LDAP query parameters: 1. Select Appliance — Authentication — Query . 2. Select Basic , User Attribute or Group Attribute for the Appliance Query Mode and the Server Query Mode. 3. Enter the appropriate information in the Group Container, Group Container ...
Page 117 - Appendix A: Flash Upgrades; To upgrade the KVM switch firmware using the web interface:; Firmware Managemen; Repairing damaged firmware
105 Appendix A: Flash Upgrades You can use the APC KVM switch flash upgrade feature to update the KVM switch with the latest firmware available. This update can be performed using the Network Access Software or using a Trivial File Transfer Protocol (TFTP) target device. After the flash memory is re...
Page 118 - To repair damaged firmware:; Updating Network Access Software; To update Network Access Software:; Continue
106 • TFTP target device IP address 10.0.0.3 • Upgrade file name equal to CMN-XXXX.fl, where XXXX is the 4-digit Compliance Model Number (CMN) that is printed on the agency label of the KVM switch To repair damaged firmware: 1. Connect the KVM switch to the TFTP target device using a cross-over cabl...
Page 119 - Appendix B: UTP Cabling; UTP copper cabling
107 Appendix B: UTP Cabling The performance of a switching system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish system performance. Consult with the local code officials orAPC technical support prior to any installation. UTP copper cabling S...
Page 120 - Cabling installation, maintenance and safety tips
108 Cabling installation, maintenance and safety tips Review the following important safety considerations before installing or maintaining the cables: • Maintain the twists of the pairs all the way to the point of termination or leave no more that one-half inch of cable untwisted. Do not remove mor...
Page 121 - Appendix C: Keyboard And Mouse Shortcuts
109 Appendix C: Keyboard And Mouse Shortcuts This appendix lists the keyboard and mouse shortcuts that can be used in the Network Access Software. Table C.1: Divider pane keyboard and mouse shortcuts Operation Description F6 Navigates between the split-screens and gives focus to the last element tha...
Page 123 - Appendix D: Sun Advanced Key Emulation; Scroll Lock
111 Appendix D: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard may be emulated by key press sequences on a PS/2 keyboard. To enable Advanced Sun Key Emulation mode and use the keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED ...
Page 125 - Appendix E: Ports Used By The Software
113 Appendix E: Ports Used By The Software Table E.1 lists the port numbers that the software uses to communicate with certain KVM switches. This information can be used to configure firewalls to let Network Access Software operate in the networks. Table E.1: Ports Used by Network Access Software Po...
Page 126 - Appendix F: Product Specification
114 Appendix F: Product Specification Table F.1: APC 2x1x16 Digital KVM switch product specifications Target Device Ports Number 16 Connectors RJ-45 Sync Types Separate horizontal and vertical Supported Cabling 4-pair UTP CAT5 or CAT6, 45 meters maximum length Video Resolution 640 x 480 @ 60 Hz1280 ...
Page 130 - Appendix G: Getting Help And Technical Assistance; Troubleshooting; Check all cables to make sure they are connected.; Using the documentation
118 Appendix G: Getting Help And Technical Assistance For service or technical assistance or for more information about APC products, contact APC at a number on the APC Web site, www.apc.com/support Troubleshooting • Check all cables to make sure they are connected. • Check the power switches to mak...
Page 131 - Trademarks
119 Appendix H: Notices Trademarks Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both. Microsoft, Windows, Internet Explorer and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. UNIX is a regist...
Page 133 - Digital KVM Switches
Installer/User Guide For Technical Support: www.apc.com APC: 990-3256A590-800-501C Digital KVM Switches AP5610, AP5615 and AP5616
APC AR8163ABLK
Manual
APC 1500 VA
Manual
APC PRO 1200/1500
Manual
APC DP300E Series
Manual
APC 1500RMXL2U
Manual
APC 1400VA XL
Manual
APC VA 1000
Manual
APC SUA24XLBP
Manual
APC 1000
Manual
APC RBC9
Manual
APC 2000
Manual
APC RBC9I
Manual
APC AP9604S
Manual
APC AP9554
Manual
APC RS 540W
Manual
APC Smart-UPS 1000
Manual
APC H10
Manual
APC SURTA2000XL
Manual
APC 4075KVA208V
Manual