Aastra 6737I - Manuals

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 7 OF 112 Table of Contents 1st Edition (September 25, 2012) ..........................................................................................

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 11 OF 112 Table of Figures Figure 1 6737i IP Phone ...................................................................................................

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 13 OF 112 1 About this Publication 1.1 Overview This guide explains how to use the features of your new 6737i IP phone. The features assigned to yo...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 14 OF 112 1.5 References The following publications provide additional information for the 6737i IP phone. Title Description Aastra Model 6737i Ins...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 15 OF 112 2 Introduction 2.1 Overview The 6737i IP telephone provides communications over an IP Network using the SIP IP telephony protocol. The 67...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 16 OF 112 2.2.1 Phone Features  11 line graphical LCD screen (144 x 128 pixels) with white backlight  Built-in-two-port, 10/100/1000 Gigabet Ethe...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 17 OF 112 2.3 Headset/Handset Connection 2.3.1 Handset Turn the phone over and locate the handset jack marked . Insert one end of handset cord into...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 19 OF 112 3 Getting Started 3.1 Installation and Setup If your system administrator has not already set up your 6737i, please refer to the Aastra M...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 20 OF 112 Updating Config 45% Checking for Firmware... Do not unplug the phone! 50% Do not unplug or remove power from the phone while it is restar...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 21 OF 112 3.2.3 Configuration Complete When the configuration update is complete, the phone displays the following screens: Network 80% DSP 92% SIP...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 22 OF 112 3.2.6 No Service Message See Appendix C, No Service for information. 3.2.7 Network Disconnected Message See Appendix C, Network Disconnec...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 24 OF 112 3.5 Features Because Clearspan features are available by license only, you may not have access to all of them. The keys are configured by...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 26 OF 112 Feature Description Push to Talk (Intercom) Allows you to call another station, where the system requests that the destination station au...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 27 OF 112 Main Idle Screen: Second Screen: 5 softkeys display along with the More softkey indicating there are more keys to see. When you use the M...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 28 OF 112 The following example shows how the screen changes from the idle state to the connected state. Idle Screen Connected State Screen Connect...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 29 OF 112 3.10.1 Softkey Line Appearance Status Icons Softkey Line Appearance Status Icons Activity Icon Description Idle There is no call activity...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 30 OF 112 3.14 Message Waiting Indicator Lamp The Message Waiting Indicator (MWI) lamp is located at the top right of the phone. MWI LED Status Des...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 33 OF 112 4 Customize your Phone You can customize your phone using the Phone User Interface (UI) and the Options List. 4.1 Options List The Option...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 34 OF 112 Menu Item Number Main Menu Options Sub-menu Item Number Sub-menu Options Description 5 Copyright Displays the Copyright information for t...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 35 OF 112 Cancel changes: 1.  Press the Cancel softkey. Or  Press until the main screen displays. Or  Press the Goodbye key. The idle screen dis...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 37 OF 112 4.1.3 Preferences Menu 4.1.3.1 Tones Step Action Result Ring Tone: Sets ring tone. Select from 5 different ring tones or choose silent ri...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 38 OF 112 Tone Sets: Provides country-specific tone set options for call progress tones. (The US tone set is the default.) 1. Go to Options > Pr...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 41 OF 112 2. Press the Advanced softkey. The Backlight On Time screen displays. 10 seconds is the default timer. Backlight On Time 600 Backspace En...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 42 OF 112 Step Action Result 2. Press Select or . The Live Dialpad screen shows current status. The default is ON. Live Dialpad Done Cancel Off On ...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 43 OF 112 4.1.7.1 Set the Audio Option and Headset Volume Step Action Result 1. Go to Options > Preferences > Set Audio . The Set Audio scree...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 45 OF 112 Step Action Result 4. Press Done . DHSG is now on. 4.1.8 Time and Date This option sets the date and time on the phone, but can be overwr...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 48 OF 112 Step Action 4. Press AM/PM to toggle between AM and PM. 5. Press Done . Set Date : Displays the network date if the Time Server option is...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 51 OF 112 Step Action Result 2. Press Select or . The Error Messages screen displays. Done Error Messages No Error Messages More Spd 100 Callers Se...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 52 OF 112 Step Action Result 2. Press Select or . The Current Password screen displays. Current Password Backspace Quit Cancel More Spd 100 Callers...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 53 OF 112 Step Action Result 1. Go to Options > Restart Phone . 2. Press Select or . The Restart screen displays. Are you sure you wantto restar...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 55 OF 112 5 Call Handling 5.1 Place a Call You can place a call using one of the following methods. If you are unable to make calls within certain ...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 56 OF 112 5.2 Receive a Call When a call rings in at your phone, the inbound call screen displays, the line appearance lamp flashes, and the MWI la...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 57 OF 112 5.3 Ignore a Call Step Action Result 1. While the phone is ringing: Press Ignore . The call will forward to your pre-defined call forward...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 58 OF 112 5.4.2 Lock Symbol The lock symbol indicates your call is secure within the phone system. Drop Xfer Conf L1 John Smith More Spd 100 Caller...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 59 OF 112 Switch between the speaker and handset in speaker audio mode: 1.  Lift the handset to go back to the handset.  Press the Speaker key to...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 61 OF 112 6 Phone Features 6.1 Hold  You cannot place a call on hold or retrieve a call on hold if you are viewing the Redial List or Callers List...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 62 OF 112 6.1.2 Retrieve a Held Call Only the phone that placed the call on hold can retrieve the call on hold, unless the held call is on a direct...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 63 OF 112 6.2 Do Not Disturb The Do Not Disturb (DND) feature allows you to block incoming calls. When DND is activated, an incoming call does not ...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 67 OF 112 Step Action Result 5. Press the Conf softkey again.  The conference is established.  A list of the other two parties in the conference ...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 68 OF 112 Leave the conference: 1. Press the Leave softkey. The other parties remain connected. L1 John Smith Drop More More Spd 100 Callers Weathe...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 69 OF 112 Step Action Result 2.  Dial the number where you want to park the call plus the key. Or  Dial to park the call against your number. If ...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 70 OF 112 Step Action Result Activate: 1.  Press the appropriate Call Forwarding activation key. Or  Dial the appropriate activation feature acce...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 71 OF 112 Step Action Result If one party hangs up while the other party is held or waiting, your phone rings. 1. Answer the call. You are reconnec...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 72 OF 112 6.9 Directed Call Pickup with Barge-In Directed Call Pickup with Barge-in functions the same as Directed Call Pickup and allows you to pi...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 73 OF 112 6.12 Intercom 6.12.1 Outgoing Intercom You can use the Intercom key to automatically connect to a remote extension. This feature is enabl...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 74 OF 112 More Spd 100 Callers Weather Services DND Services 1.Callers List 2.Voice Mail Select Quit 3.Fox News 4.CNN Figure 7 Services Key 6.15 Vo...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 75 OF 112 6.16.1 Edit a Speed Dial Key using the Options List You can edit a pre-assigned Speed Dial key using the Options List. Step Action Result...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 77 OF 112 Step Action Result The Remove softkey: You can delete the entire key by using the Remove softkey. The key is reset to the type “ None ”. ...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 78 OF 112 Step Action Result 4. In the Line field: Select a line to apply to the Speeddial key. This is the line that the phone opens to dial the n...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 84 OF 112 The Speeddial/Xfer key has the following capabilities: Function Description Speeddial/Xfer and Speeddial Pressing the Speeddial/Xfer key ...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 85 OF 112 Figure 8 SCA Bridging Using the example above, when a call comes into Phone 1, Phone 2 and Phone 3 can pick up the same call by pressing ...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 86 OF 112 6.21.1.2 Softkey Line Keys State Call Icon Call LED Non-Call Icon Non-Call LED Idle Small circle None Small circle None Seized N/A NA Sol...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 89 OF 112 7 Callers List and Redial List 7.1 Callers List The Callers List is a stored log of incoming calls containing up to 200 entries. The Call...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 91 OF 112 7.1.3 Missed Calls Indicator The 6737 i displays the “<Number of> Missed Calls” in the idle state screen display. This display alte...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 92 OF 112 Step Action Result 3.  Press Delete to delete one entry. Or  Press Delete All to delete all entries in the list. There is no confirmati...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 95 OF 112 Appendix A - Optional Expansion Modules Expansion Modules The 6737i IP Phone offers optional M670i and M675i Expansion Modules that attac...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 96 OF 112 M675i The M675i provides 10 softkeys in each column (totaling 20 keys) on the keypad. The M675i also provides 3 keys at the bottom left o...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 99 OF 112 Appendix B – Clearspan Feature Access Codes Feature Access Codes (FACs) can be set up as Speed Dial numbers and assigned to keys, or dial...

___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 107 OF 112 Appendix C - Troubleshooting The following are common problems associated with the phone and possible solutions. Problem Possible Soluti...

___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN AASTRA - 2863-001 PAGE 109 OF 112 Index A administrator menu ................................................... 34, 52 answer call .........................................