Page 2 - Table of Contents
i Table of Contents Table of Contents Introduction .................................................................................................. 1 Emergency service Feature ........................................................................ 1Unpacking your phone ..............................
Page 3 - ii
ii Table of Contents Table of Contents Saving numbers and names into shift memory keys ................................. 22Labeling the memory keys ........................................................................ 22Making calls from memory keys ..................................................
Page 4 - Introduction; Emergency Service Feature
1 Introduction Introduction Congratulations.... . on the purchase of your 9120 telephone. This guide contains information on the 9120. Emergency Service Feature The Model 9120 will provide basic telephone service during a power failure. How-ever, only the dial pad, ringer and handset will function. ...
Page 5 - Key Descriptions; Keys
2 Introduction Key Descriptions Keys Key Description Set Indicator Light Flashes when the telephone rings, or when a call is on hold; lights up when a message is waiting or when a feature or extension is in use. See Set indicator light messages on page 31 for more information. 14 Programma-ble Keys ...
Page 7 - Basic Installation; Pre-installation information for the 9120 telephone; Connect the Handset
4 Basic Installation Basic Installation Pre-installation information for the 9120 telephone The 9120 telephone is a two-line telephone. Before you begin installing it, you need toknow how the telephone lines are connected to the phone jacks at your home or of Þ ce. When two telephone lines are insta...
Page 8 - Special information
5 Basic Installation Special information You must con Þ rm if the two telephone lines are installed on the same phone jack, or on two separate phone jacks. Read your 9120 telephone display. If it prompts you to select a language, follow thedirections on the telephone display to choose your language ...
Page 9 - Attach the cords to the telephone stand; Memory keys
6 Basic Installation 6. Attach the cords to the telephone stand 7. Mount the telephone on the wall Route the cords along the groove on thetelephone stand as shown in the illustra-tion. It is recommended that you use a wall-mounting plate which is availablethrough your telephone company or alocal ret...
Page 10 - only; the manufacturer-supplied equipment; For North American Markets AC voltage 110-120V,
7 Basic Installation To avoid potential electrical shock hazard to personnel or damage to the telephone, use only the manufacturer-supplied equipment and installation procedures. Speci Þ cally, use only 4 conductor modular teledapt plug/cords with this product, and an AC trans-former that is CSA/UL ...
Page 11 - Making and Answering Calls; Making a call; Note; Selecting the; Answering a Call; To make a regular call:; Line 1 held
8 Making and Answering Calls Making and Answering Calls Making a call With your telephone you can make and answer calls using your handset or P for speakerphone capabilities. A headset attachment can also be used with your tele-phone, refer to page 28 . You can use the 9120 to simply make a regular ...
Page 12 - Switching between two lines; Extension in use; Extension in Use; Making a Handsfree call; To put a call on hold and make or answer a second call:
9 Making and Answering Calls another extension, the call is taken off hold but remains connected to your tele-phone. If this happens, any background noise from your area will be heard bythe caller and the person at the other extension. Switching between two lines Using the Conference key Note: You c...
Page 13 - Muting a Handsfree call; To mute a handsfree call:; To mute headset call:; Microphone muted; To make a call from the Redial List:
10 Making and Answering Calls Muting a Handsfree call You can turn off the microphone so that the caller can’t hear you but you can still hearthe caller. Muting a call only works when you are in Handsfree mode. Using the Redial List The Redial List stores the last ten numbers you dialed. When you pr...
Page 14 - Call Waiting ID; Callers List; To delete the Redial List:
11 Making and Answering Calls There may be times when you want to delete the contents of the Redial List. For exam-ple, if you have dialed a personal number such as a password or your calling cardnumber, you may not want it to appear in the list where anyone can see it. Note: You cannot delete indiv...
Page 15 - Turning the display of Call Waiting ID on or off; To turn Call Waiting on or off:
12 Making and Answering Calls Turning the display of Call Waiting ID on or off You can choose whether or not Call Waiting ID is displayed on your telephone for Line 1 and Line 2 . Note: Turning the display of Call Waiting ID on or off does not turn the feature itself on or off. When the Call Waiting...
Page 16 - Turning the ringer on and off; Controlling the ringer volume; To turn the ringer on:
13 Making and Answering Calls To resume the automatic date and time setting (if the date and time has been set man-ually), disconnect the power supply, then re-connect it. After your Þ rst incoming call, the date and time are automatically set if you subscribe to the Caller ID service fromyour telep...
Page 17 - Changing the Prime Line; Message Waiting; To change the prime line:
14 Making and Answering Calls Changing the Prime Line The prime line is the line that is automatically selected when you lift the handset orpress or P or D . The default setting for prime line is Line 1. You can select either line as your prime line. Clear Message Lamp There may be times when Messag...
Page 18 - Directory; Directory names; To save a new number and name:; Entering Names
15 Directory Directory The 9120 telephone directory can store the names and telephone numbers of yourbusiness associates, clients, contacts, friends and relatives. Directory names There is a maximum of 100 entries in your Directory. Names are sorted alphabeticallystarting with their Þ rst character....
Page 19 - Saving an active call into the Directory; RUTH; Making a call from the Directory; To save an active call:
16 Directory Saving an active call into the Directory Saving a memory key entry to the Directory Entering Names You can program names to correspond with numbers you have entered into the Direc-tory or a memory key. The following paragraphs explain how to enter letters using thedial pad. Before you c...
Page 20 - Finding items in the Directory; To find items in the Directory:; To delete individual items:
17 Directory Finding items in the Directory Editing in the Directory Deleting items from the Directory To find items in the Directory: 1. To see the Directory List heading, press J . 2. Use the W and V to look at each individual directory entry one at a time. 3. To leave the Directory at any time, p...
Page 21 - Using the Callers List; Callers List display; Setting up the Callers List; To set up the Callers List:
18 Callers List Callers List † Using the Callers List The 9120 telephone stores up to 100 calls in the Callers List. Your telephone logs thenumber (and name if available) of the caller, when they last called, and the number oftimes they tried to reach you. When the Callers List is full, the oldest c...
Page 22 - Finding an item in the Callers List; To find items in the Callers List:; END OF LIST; To dial a number in the Callers List:
19 Callers List Finding an item in the Callers List Making a call from the Callers List If you call a number from the Callers List and you don’t get connected, you may haveto edit the number (for example, the number may be long distance and you may haveto add “1”). Editing in the Callers List To fin...
Page 23 - Entering area codes; Saving Callers List numbers to the Directory or a Memory key; To dial back a long distance number in the Callers List:; To delete a number in the Callers List:
20 Callers List To have the Callers List show local numbers without the area code and internal num-bers as extensions, see Entering area codes on page 26. Saving Callers List numbers to the Directory or a Memory key Deleting from the Callers List To dial back a long distance number in the Callers Li...
Page 24 - Saving numbers and names into memory keys; To copy from the Callers List.; Saving from the display into memory keys; To save or edit a number and name in a memory key:; EMPTY
21 Memory keys Memory keys Saving numbers and names into memory keys You can save up to 14 speed dial numbers and names of your customers, businessassociates, or anyone you call frequently in 9120’s seven memory keys. You can storemore numbers and names in the Directory. See the Directory on page 15...
Page 25 - Saving numbers and names into shift memory keys; To save a number and name to a shift memory key:
22 Memory keys Saving numbers and names into shift memory keys Use to access the seven memory position. Labeling the memory keys Your Memory key card has label identi Þ cation spaces (shaded in grey) for each of the seven programmable memory keys. Write the name of the person or feature on thesespac...
Page 26 - Making calls from memory keys
23 Memory keys Making calls from memory keys Note: If the Live dial pad option is turned on, you do not have to lift the handset or press any other button. Pressing the memory key will automatically dial thenumber and put the telephone in Handsfree mode. Editing memory keys Note: The Live dial pad o...
Page 27 - Using feature keys; To turn a feature on or off:
24 Memory keys Using feature keys When a memory key is programmed with a feature code, you can use the memory keyto activate or deactivate the feature. The active feature applies only to the line you selected or to the prime line if you didnot press a line key. For example, if you want to forward al...
Page 28 - Using Feature Light keys; To turn a feature and light on or off:; FeatureLight ON; To save a FeatureLight On key:
25 Memory keys Using Feature Light keys Note: If the Live dial pad option is turned on, you do not have to lift the handset or press any other button. Pressing the memory key will automatically dial thefeature code and put the telephone in Handsfree mode. 4. Enter the telephone company fea-ture code...
Page 29 - Advanced Options; Turning the Call timer on or off; To turn the Call timer on or off:
26 Advanced Options Advanced Options Turning the Call timer on or off You can program the call timer to always appear on the 3rd line of the telephone dis-play instead of the date and time when you are on an active call. Note: This feature is not available when using the conference option. Selecting...
Page 30 - The Secure Numbers Feature; Using the; To delete or edit an area code or prefix:
27 Advanced Options The Secure Numbers Feature The 9120 telephone is equipped with a Secure Numbers feature to keep selected num-bers private when you dial. When you have entered a secure number using thisoption, your telephone does not display or store the digits that you dial after thatsecure numb...
Page 31 - Using a headset with your telephone; To Mute a headset call; Extension in use
28 Advanced Options Using a headset with your telephone The built in standard 2.5 mm jack allows you to use a headset with this telephone. Using Headset The headset jack automatically detects the headset when it is plugged in. This willallow all handsfree functionality to be enabled through the head...
Page 32 - Display Icons and Messages; The Callers List screen; Icons in the Callers List
29 Display Icons and Messages Display Icons and Messages The Model 9120 telephone has a three-line display that uses both icons and text mes-sages to supply call information. The Callers List screen A sample Callers List screen is shown below. Knowing when you have a message 9120 set indicator light...
Page 33 - General display messages; Message
30 Display Icons and Messages General display messages Message What it means Check line cord If there is no dial tone, make sure the line cord and hand-set cord are attached securely. Directory empty Use SAVE to add The Directory remains empty until you add numbers and names to it. Directory fullNo ...
Page 34 - Callers List display messages
31 Display Icons and Messages Callers List display messages Learning about the lights The set indicator light also alerts you when another extension is on the same lineyou’re using, the telephone rings, or a feature is on. There are also indicator lightsbeside the line keys and P to show you the sta...
Page 35 - Line and Handsfree indicator light messages; X New Callers; Feature
32 Display Icons and Messages Line and Handsfree indicator light messages Viewing multiple display and light messages When you aren’t using the telephone, there are several messages that can be active atany time, such as date and time, X New Callers , Feature ON , Message Waiting , and Ringer is OFF...
Page 36 - Troubleshooting
33 Troubleshooting Troubleshooting The display is in the alternate language. You can change to another language by pressing I and V , then pressing * . Press V until the desired language is displayed and then press * to set the language. The cursor doesn’t move when saving in the Directory. The numb...
Page 37 - The light is stuck on, and the message; feature on
34 Troubleshooting The light is stuck on, and the message feature on is displaying. A Feature Light On code has been entered, and you need to program a Feature LightOff key. Follow the steps that appear in Using Feature Light keys on page 25. Live dialpad has stopped working. It may be that the Live...
Page 38 - Index
35 Index Index A Answering a call 8 Area codes 26, 27 C Call Waiting Identification 11 Callers List deleting in 20 editing 19 finding items 19 making a call 19 saving to the Directory or a memory key 20 set up 18 Calling from a memory key 23 from the Callers List 19 from the Directory 17 from the Re...
