Aastra DT390 - Manual

will disable alarm equipment, consult your telephone company or qualified installer. Electrical Safety Advisory Electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. Customer is thus recommended to use a surge arrestor f...

• Do not cover the product while being charged. Do not charge the phone in a closed cabinet or drawer. The charging of the battery is a chemical process and causes the battery to become warm during charging. Make sure the environment in which the phone is charged, is well vented. • The cordless phon...

2.5 Software Version To view the phone’s software version: 1. Enter *#34# in idle mode mode. 2. Select Software . 2.6 Accessibility and Voice Quality The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, av...

3 Description This section describes the DT390 cordless phone and its display information, menu structure, and tones. A picture of the phone is shown in Figure 1 . Figure 1 Overview of the DT390 Cordless Phone 1. Soft keys Used with Graphical User Interface. 2. Off-hook key To connect calls, and as ...

7. Navigation key Navigation key with left, right, up and down. 8. On-hook key and power on and off Combined button; to end a call, to return to idle mode, and to switch the handset on and off by long press. 9. Color display The full graphic type display is 112 pixels wide and 115 pixels high. The d...

3.2 Display Information The icons and text in the display indicate functions and settings available to the user. The display gives visual feedback on all actions performed, and also textual warnings, see Figure 2. The owner ID can manually be set by the user. Note: If a name is available it is displ...

Depending on the state and setting of your phone, different information can be shown, see the following list: • Idle phone o Normal. The display shows the programmed name of your network, your name and extension number, time, date, and so on, see Figure 2. o Follow-me activated. The display shows yo...

No access Access Indication Your phone has contact with a system, calling is not allowed. No Subscription System Indication The phone is not in contact with any system. Please ask your system administrator to log on the phone. (1) When reentering the coverage area it can take a couple of minutes bef...

Voice mail message Displayed in the header bar when there are voice mails. The icon remains until voice mail has been listened to. Keys locked Indicates a locked keypad. Phone locked Indicates a locked phone. Headset Indicates that a corded headset is connected to the phone. Microphone off Indicates...

Calls Contains call lists, call time, and call services (2) . Settings Contains personal phone settings such as changing the ringer volume, selecting language, and so on. (1) Company phonebook and central phonebook are system dependent and configured by system administrator. (2) Call services are co...

3.3.2 Contacts Tab An overview of the Contacts tab is presented in Figure 6 . Figure 6 Contacts structure 1424_EN_LZT103087.doc Rev B2 2009-09-11 © Copyright Aastra Telecom Sweden, 2009. All rights reserved. 26

3.3.3 Settings Tab An overview of the Connection tab is presented in Figure 7 . Figure 7 Settings structure 1424_EN_LZT103087.doc Rev B2 2009-09-11 © Copyright Aastra Telecom Sweden, 2009. All rights reserved. 27

3.3.4 In Call Functions from the In call menu , see overview in Figure 8 , are reached during a call from the soft key More . Note: The displayed options when pressing More are programmed from the WinPDM or CPDM. Please contact your system administrator. Figure 8 In call 1424_EN_LZT103087.doc Rev B2...

3.4 Tones The following different tones are sent from the exchange to your phone. 3.5 Indicators 3.5.1 Phone Indicator The following indications are used: Table 3 Cordless Phone Indicator Indicator Description Orange, fixed (phone placed in charger) Battery is being charged. Green, fixed (phone plac...

4 Switching On and Off In this section, switching on and off the phone is described. Note: If the message No System is displayed you cannot make or answer calls. Depending on system programming, your phone can be automatically locked. To unlock the phone, enter your four-digit code (factory default ...

5.1 Logging on To log on, do the following: 1. Press *11*. 2. Enter the Authorization Code and press *. 3. Enter your extension number, press # and then . Wait for the call timer to start in the display. 4. Press to finish the procedure. The display shows your phone number. 5.2 Logging off To log of...

6.1.5 End the call To end a call: • Press .The display shows the duration of the call. The total time of the call can also be retrieved from the calls tab 6.2 Parallel Ringing Parallel ringing makes it possible for an incoming call to ring several phones simultaneously and for the call to be answere...

1. Press #21# and . Wait for the call timer to start in the display. Note: U.K., press #2#. 2. Press to finish the procedure. Note: If you want to restore parallel ringing for all phones defined in the list, follow the procedure for restoring the function from the phone with the main extension numbe...

7.1.1 Dialing a Number from the Call List The 25 last received, dialed and missed phone numbers are stored in the call list. If Clock and Date function is set, it is possible to see the time for the calls made or received that day. The following day, the time stamp is changed to a date stamp. For mo...

1. Press . 2. You are connected to the call via the loudspeaker and microphone. 7.3 End the call To end a call, do the following: • Press . The display shows the duration of the call. The total time of the call can also be retrieved from the Calls menu. 7.4 Number Presentation Restriction Note: This...

• Callback • Activate Call Waiting • Intrusion on a busy extension Note: These functions need to be programmed via the WinPDM or CPDM. Please contact your system administrator. 7.6.1 Callback During an outbound call, the soft key More is displayed, leading to the In call menu. To initiate callback, ...

4. When the called extension or the external line becomes free, it will be called automatically. Note: If Call Waiting is not programmed and shown when pressing More, you can press 5 to activate. France and New Zealand, press 6; Sweden, press 4. 7.6.5 Intrusion on a busy extension Note: The warning ...

1. Dial the common Speed Dialing number. Please refer to your phone directory. 2. Press to make the call. 7.9 Authority There are two types of authorization codes, common and individual, presented in the following sections. 7.9.1 Authorization Code, common If you are assigned to use a common Authori...

3. Press to finish the procedure. 7.9.2 Individual authorization code If you are assigned to an individual Authorization Code (1 to 7 digits, assigned to your own extension) you can lock your own extension to a common authority level, for example when out of the office. You can also temporarily chan...

4. Dial the digit or digits to get an external line and the external number. To change your individual Authorization Code, do the following: 1. Press *74*. 2. Enter old Authorization Code and press *. 3. Enter new Authorization Code and press # and . 4. Press to finish the procedure. 8 Contacts The ...

2. Select Call contact, and press Select. A name list is shown. 3. Select the a contact from the list, or search a name or number by enter characters in the Search field. 4. Press or Call. 8.2 Dialing a Contact from Company Phonebook To dial a contact from the company phonebook, do the following: 1....

8.3.2 Search by Name To search for a contact by name in the central phonebook, do the following: 1. Press Menu, select Contacts, and press Select. 2. Select Central phonebook, and press Select. 3. Select Search by name, and press Select. 4. Enter the first or last name and press Search. A message bo...

b. Mark Name, Work number, Mobile number, or Other number, and press Add. c. Enter number and press OK. d. Press Save. If From call list is chosen: a. Navigate to the desired number in the call list and press Add. b. Mark Work number, Mobile number or Other number, and press Select. c. Mark Name and...

OR • Enter the first character(s) in the name and press Search. 3. Press Delete and select Yes to delete the entry. 8.7 Write Text and Numbers This section explains how to write text and numbers, useful when adding a new entry in the phonebook. For example, to add Smith in the phonebook, do the foll...

Figure 9 Available characters Note: Depending on the selected menu language, other characters can be available. This means that the character order can differ from the figure above. 9 During Calls What can be done during a call is described in this section, for example volume control, muting the mic...

3. Do one of the following: • Enter the third party's phone number and press . OR • Press the soft key, select a contact, press Select, and then press Call. Note: It is only possible to select a contact from the local and company phonebook, but not from the central phonebook, when making an inquiry....

2. Dial the third party and press . You can dial the number, or use the phonebook or the call list to make the call. 3. Press More, select Transfer, and press Select. The ongoing call is transferred. Note: If Transfer does not show when pressing More, you can also do the following to transfer a call...

9.8.2 Resume on Another Extension To resume the call on another extension: 1. Call the extension where the call was put on hold and press . 2. Press 8. Note: France and New Zealand, press 4; Sweden, press 6. 9.9 Call Waiting Note: The call waiting function might be blocked for use on your extension....

Note: This feature needs to be configured in the WinPDM or CPDM by your system administrator. When having an ongoing conversation and wanting to establish a phone conference, do the following: 1. Press More, mark New Call, and press Select. This will put the first call on hold. 2. Dial the number, a...

10.1 Diversion from Call Services Menu All calls to your extension can be diverted to an internal or external answering position of your choice. All calls, that is, calls when busy or calls at no answer, can be diverted to other phone numbers. Note: This feature needs to be programmed in the WinPDM ...

10.2 Internal Follow-me All calls to your extension are diverted to an extension of your choice (within the private network). During Follow-me, the display shows a > after your number. On the next row, the answering position number is shown. A special dial tone will be heard. Your phone can still...

10.4 Personal Number With this feature you can be reached on your office phone number even if when out of the office. Depending on the functionality of your office exchange, you can have either one individual single search profile (standard) or choose between five individual search profiles (optiona...

3. Press to finish the procedure. 10.4.3 Activating or Changing to Another Profile from an External Phone To be able to use this function, the external phone must be of push button type and provided with the following keys # and *, or a mobile phone adapted for dial tone pulses (DTMF). To from an ex...

5. Press #10*. 6. Dial your own extension number and press #. 7. Replace the handset. 10.4.5 Designing and Ordering Search Profiles The search profiles are installed or changed by your system administrator. To set up your profiles, copy the setting forms below (Table 7, Table 8, Table 9, Table 10 an...

2 Cordless 5234 15 Table 6 Profile 2 –At home Search order Type of phone or Answering position Phone number Ring time (seconds) 1 External 222222 20 2 Mobile 0706666666 20 10.5 Setting form for search profiles Fill in your: • Name: _____________________________________ • Department: ________________...

3 (1) Can be, for example, Desk, Cordless, Mobile, External, Voice Mail, Operator, and so on. 11 Messages When receiving a message, the indicator starts flashing, accompanied by a message tone or beep or vibrating alert. If a message is received during a call, a beep notifies the user. The voice mai...

2. Dial the extension number, press # and . Wait for the call timer to start in the display. Note: If the special dial tone is received, the Authorization Code for the other extension is required. Add the code and press # before pressing . 3. Press to finish the procedure. 13 Group Features The grou...

13.3.1 Leaving the Group Temporarily To leave the group temporarily, do the following: 1. Press *21* and enter your own extension number. Note: U.K., press *2* and then extension number. 2. Press # and . Wait for the call timer to start in the display. 3. Press to finish the procedure. 13.3.2 Reente...

14 Other Useful Features In this section, other useful features with the cordless phone and MX-ONE are presented. 14.1 Account Code The Account Code function is used to charge a call to an account number or to prevent unauthorized calls from your phone. The Account Code can have 1 to15 digits. To en...

14.2 General Deactivation The following features can be simultaneously cancelled: • Callback (all Callbacks are cancelled). • Internal and External Follow-me. 14.2.1 Order To order general deactivation, do the following: 1. Press #001# and press . Wait for the call timer to start in the display. Not...

14.5 Malicious Call Tracing If being disturbed by bothersome or malicious external incoming calls, it is possible to request number tracing from the network provider. Tracing can be invoked during or after an ongoing conversation. The external line can be held for a limited period of time. 14.5.1 Or...

14.6.2 With Individual Authorization Code When using an individual authorization code, do the following: 1. Call the DISA function at your office. Wait for dial tone. 2. Press *75*. Note: Germany, The Netherlands, and Sweden, press *75*; North America, press *6* 3. Dial the Authorization Code and pr...

2. Select Sound & Alerts, and press Select. 3. Select Ring Signals, and press Select. Different signals for internal calls, external calls and call back can be set. 4. Select Internal call, External call or Callback, and press Select. 5. Select a ring signal, press Select, and press Back to save...

2. Select Mic on boom or Mic on cable, and press Select. If the preconfigured headset profiles do not match the headset in use, or the audio performance is bad, it is possible to configure an own headset profile. This is done in WinPDM or CPDM, please contact your system administrator. 15.2 Display ...

15.3.2 Setting Date Format To set the date, do the following: 1. Press Menu, select Settings, and press Select. 2. Select Time & Date, and press Select. 3. Select Date format, and press Select. The formats to select from are the following: • DD/MM/YYYY. (That is, 17/09/2007 (also called Europe))...

Note: It is possible to answer or reject incoming calls while the keypad is locked. If configured in the WinPDM or CPDM, it is also possible to make an emergency call while the keypad is locked. 15.4.2 Activating Manual Key Lock It is recommended to always have the automatic lock on, but it is possi...

When the phone is locked, is shown in the display. Note: If configured in the WinPDM or CPDM, it is also possible to make an emergency call while the phone is locked. If PIN code is lost it is possible to configure a new, or to do a factory reset in WinPDM or CPDM, contact your system administrator....

2. Mark Owner ID, and press Select. 3. Enter a name and press Save to save the setting. 15.6 Changing Answering Method The phone can be set to answer a call automatically when a headset is used, or to answer a call by a press on any key. You can also change the answering behavior to: • Use Loudspeak...

To remove the setting, press Change. Note: You can also set the answering behavior to automatically connect incoming call in loudspeaker, see Section 15.6.3. 15.6.3 Loudspeaking (Handsfree) To use Loudspeaking directly when pressing do the following: 1. Press Menu, select Settings, and press Select....

15.8 Connections Your DT390 cordless phone supports GAP standard. This makes it possible to log on to any GAP compatible system with your phone. Only available systems are displayed. 15.8.1 System To select a system, do the following: 1. Press Menu, select Connections, and press Select. 2. Select Sy...

15.8.2.1 Redirecting Calls and Messages when Placed in Charger To divert calls or messages when the phone is placed in the charger, do the following: 1. Press Menu, select Settings, and press Select. 2. Select In charger, and press Select. 3. Select Redirect, and press Select. 4. Press Back to save ...

16.2 Replacing the Battery If the standby time for the cordless phone becomes too low, replace the battery with a new one. Contact your system administrator or your certified Aastra Sales partner for information on new batteries. The battery is connected to the cordless phone in such a way that no m...

16.4 Desk PDM Charger The Desk PDM charger is used for charging, but can also be used for software download, and synchronizing of parameters. The charger is delivered with a plug-in power supply and is connected into an ordinary wall socket. Figure 12 Desk PDM Charger Note: Only use the charger with...

16.7 Belt Clip With the clip on the back of the phone you can fasten the phone to a belt or similar. To attach or remove the clip: spread the clip slightly. The ends of the clip fit into holes on the side of your phone. 16.7.1 Attaching Standard Clip Attach the standard clip as described in Figure 1...

17 Troubleshooting This section contains information on how to solve common operational problems, see Table 12, and warnings, see Table 13, you may receive. Go through the following lists if you encounter any problems. If the checklists do not solve the problem, contact your system administrator. If...

18 Glossary AC Authentication code. Abbreviated number Short number. Initiating a call to a preprogrammed number by dialing a code or pressing a key. Conference If you have an ongoing conversation you can include other persons and establish a phone conference. CPDM Centralized Portable Device Manage...

19 Telephony Function Codes This section describes the country specific function codes used in MX-ONE that are relevant for the DT390 cordless phone. The codes are listed in Table 14. The following application systems are concerned: Australia, Austria, Belgium, Brazil, China, Denmark, Export, Finlan...