BlackBerry 8520 - Manual

3. Perform one of the following actions: • Type a phone number.• Type part of a contact name. Click a contact or phone number. 4. Press the Send key. To end the call, press the End key. Related topics Turn on dialing from the Lock screen, 31 About using a headset You can purchase an optional headset...

Volume Adjust the volume • To increase the volume, press the Volume Up key. • To decrease the volume, press the Volume Down key. Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume.1. From the Home scr...

Voice mail Check your voice mail Depending on your theme, you might be able to check your voice mail from the Home screen.1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Call Voice Mail . Change the voice mail access number If a voice mail access number is not already se...

3. Click View Speed Dial List . 4. Highlight a contact or phone number.5. Press the Menu key. 6. Perform one of the following actions: • To change the contact that is assigned to a speed dial key, click Edit . Click a new contact. • To assign the contact to a different speed dial key, click Move . C...

Set the matching sensitivity level for voice commands 1. On the Home screen or in a folder, click the Options icon. 2. Click Voice Dialing . 3. Perform one of the following actions: • To increase matches, set the Sensitivity field closer to Reject Less . • To reduce the number of incorrect matches, ...

Create a conference call meeting from your device, 137 Create a phone number link for a conference call 1. Type a phone number for the conference call bridge. 2. Type X and the access code. Speak privately with a contact during a conference call You can perform this task only if you make a conferenc...

Call logs About call logs Call logs appear in the phone application and show the status of recent calls by showing either a missed call indicator, placed call indicator orreceived call indicator. A call log also includes the date of the call, the phone number, and the estimated duration of the call....

3. Press the Menu key. 4. Click View History . 5. Press the Menu key. 6. Click Edit Notes . 7. Change the call notes.8. Press the Menu key. 9. Click Save . Send a call log 1. From the Home screen, press the Send key. 2. Highlight a call log.3. Press the Menu key. 4. Click View History . 5. Press the...

6. Press the Menu key. 7. Click Save . To turn off call waiting, change the Call Waiting Enabled field to No . Call forwarding About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card orBlackBerry® device...

7. Type a phone number.8. Press the Enter key. 9. Press the Menu key. 10. Click Close . Change a call forwarding phone number You can only change call forwarding phone numbers that you have added.1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Call For...

To use the blocked calling feature, your wireless service provider must set up your SIM card for this service and provide you with a call blockingpassword. Depending on your wireless service provider and wireless network, this feature might not be supported. Block calls To perform this task, your wi...

Turn on fixed dialing To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click FDN Phone List . 5. Press the Menu key. 6. ...

Delete a contact from your fixed dialing list 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click FDN Phone List . 5. Highlight a contact.6. Press the Menu key. 7. Click Delete . Smart dialing About smart dialing You can change smart-dialing options to spe...

4. Click Smart Dialing . 5. In the Number field, type the main phone number for an organization. 6. In the Wait For field, set how long your BlackBerry® device waits before dialing an extension. 7. In the Extension Length field, set the default length for extensions. 8. Press the Menu key. 9. Click ...

• Your wireless service provider has provided you with a SIM card that supports more than one phone number. • Your wireless service provider has provided you with a phone number, and your organization has provided you with a BlackBerry® MVSClient phone number. If you have more than one phone number ...

4. Click General Options . 5. Change the Auto Answer Calls field to Out Of Holster . 6. Press the Menu key. 7. Click Save . Reset a call timer A call timer provides the estimated duration of calls. For more information about the exact duration of a call, contact your wireless serviceprovider.1. From...

Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.• Verify that your wireless service plan includes phone or voice services.• If you cannot make calls and fixed dialing is turned on, v...

• Verify that your BlackBerry® device is connected to the wireless network.• If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your B...

Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the sugge...

2. Click Attach Address or Attach Contact . 3. Click a contact. Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supportsthis feature. For more information, contact your administrator. If you use the...

2. Highlight the message.3. Press the Menu key. 4. Click Delete . Managing messages Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for aspecific email address.1. On the Home screen, click the Messages...

View messages in a specific folder You can view email messages and MMS messages in a specific folder.1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click View Folder . 4. Click a folder. Delete a message 1. In a message, press the Menu key. 2. Click Delete . Delete multipl...

10. Click Save . Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear on your device. Related topics Stop storing messages sent from your computer on your device, 43Add, change...

5. Highlight an email message filter.6. Press the Menu key. 7. Click Move . 8. Click the new location. Delete an email message filter 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Filters . 5. Highlight an email message filter.6. Press the M...

PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerrydevice or a BlackBerry enabled device and you know their PIN, you can send them PIN messages. PIN messages are not routed thr...

SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless serviceprovider sets up for SMS text messaging. If you have more than one phone number associated with your...

Options for SMS text messages Turn off AutoText for SMS text messages 1. On the Home screen or in a folder, click the Options icon. 2. Click SMS . 3. Set the Disable AutoText field to Yes . 4. Press the Menu key. 5. Click Save . View more of the history in SMS text messages 1. On the Home screen or ...

Set how long your service center attempts to send SMS text messages If you send an SMS text message and it cannot be delivered immediately, your service center tries to send the SMS text message for the amountof time set in the Validity Period field. Depending on your wireless service provider, this...

MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf(vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service pr...

• Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file.4. To add another media file, repeat steps 1 to 3.5. To customize the slide show, perform any of the following actions: • To add text to a slide, highlight the empty field below the attachment. Type text.• To ch...

Add a contact to your contact list from an MMS message 1. In an MMS message, highlight a vCard® attachment. 2. Press the Menu key. 3. Click View Attachment . 4. Press the Menu key. 5. Click Add to Contacts . Save a media file from an MMS message 1. In an MMS message, press the Menu key. 2. Click one...

2. Click Options . The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. On the Home screen or in a folder, click the Options icon. 2. Click MMS . 3. Set the Multimedia Reception and Automatic Retrieval fields to Home Only . 4. Press the Menu key....

3. Click Firewall . 4. Press the Menu key. 5. Click Configure Exceptions . 6. Press the Menu key. 7. Click one of the following menu items: • Add Email Address • Add Phone Number • Add PIN 8. Type the contact information.9. Press the Enter key. 10. Press the Menu key. 11. Click Save . Reset a blocke...

S/MIME-protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions: • Verify that the email account that you are using supports all signing and encryption options.• If you use message classifications, verify that the messa...

Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. : The message includes multiple PGP key attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the...

Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. : Your device trusts the sender’s PGP® key. : The sender’s email address does not match the email address in the key, or the sender’s PGP key is revoked, is not trusted, cannot beverifi...

4. Change the Message Viewer Icons field. 5. Press the Menu key. 6. Click Save . Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are knownto support....

• If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification. I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry...

• If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received anactivation message (the message m...

I am not receiving SMS text messages Depending on your wireless service plan, this feature might not be supported.Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messageswhen you return to a wireless coverage ar...

• Turn off wireless email reconciliation, and then turn it on again. Related topics Reconcile email messages over the wireless network, 181 Email message filters are not working correctly Try performing the following actions: • Verify that your email message filters are turned on.• Verify that your ...

Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files.You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files. If you...

Documents Open a password-protected .pdf file To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or aBlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider o...

Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file.1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents . To move to a specific page, click a page. Switch pages...

Zoom in to or out from a slide When viewing a presentation in slide view, press the Menu key. To zoom back to the original slide size, press the Menu key. Click Fit to Screen . Save a slide 1. When viewing a presentation in slide view, press the Menu key. 2. Click Save Slide . 3. Type a name for the...

• To move to a specific cell, press G . • To view the content of a cell, press the Space key. • To switch worksheets, press V . Highlight a worksheet. Press the Enter key. • To view hidden columns or rows, press H . To hide the columns or rows, press H . In a presentation • To switch presentation vi...

Camera and video camera Depending on your BlackBerry® device, the camera or video camera feature might not be supported. Depending on your device model, somecamera and video camera features might not be supported. Take a picture Depending on your BlackBerry® device, the camera or video camera featur...

Record a video To perform this task, you might need to have a media card inserted in your BlackBerry® device. 1. On the Home screen, click the Camera icon. 2. Press the Menu key. 3. Click Video Camera . 4. Click the trackpad.5. To pause recording, click the trackpad again. Note: The approximate amou...

Camera and video camera shortcuts Depending on your BlackBerry® device, the camera or video camera feature might not be supported. • To zoom in to a subject before taking a picture, press the Volume Up key on the right side of your device. • To zoom out from a subject before taking a picture, press ...

Media Transferring and downloading media files About transferring and synchronizing media files You can connect your BlackBerry® device to your computer to transfer and synchronize files between your device and your computer, or youcan use Bluetooth® technology to send media files to or receive medi...

3. Click All Ring Tones . 4. Press the Menu key. 5. Click Download Ring Tones . Related topics Legal notice, 279 Download a Home screen background Depending on your wireless service plan, this feature might not be supported.1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a ...

Managing media files Playlists About playlists You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on yourBlackBerry® device or media card. You create an automatic playlist by specifying criteria for artists, albums, or gen...

View properties for a media file 1. On the Home screen, click the Media icon. 2. Click a media type.3. If necessary, click a category.4. Highlight a media file.5. Press the Menu key. 6. Click Properties . Change the amount of memory available for media files To optimize the performance of your Black...

6. Click Move . 7. Navigate to the new location.8. Click a folder.9. Click Move Into . Delete a media file You can only delete songs, ring tones, videos, or voice notes that you added.1. On the Home screen, click the Media icon. 2. Click a media type.3. If necessary, click a category.4. Highlight a ...

2. Click Rotate . The picture turns 90 degrees in a clockwise direction. Managing pictures Save a picture Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card.1. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu...

8. Click Save . Move a picture You can only move pictures that you added.1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category.4. Highlight a picture.5. Press the Menu key. 6. Click Move . 7. Navigate to the new location.8. Highlight a picture folder.9. Press the Menu ...

4. Click Format . 5. Complete the instructions on the screen. View the amount of available memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory . About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on ...

Turn off mass storage mode 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory . 3. Change the Mass Storage Mode Support field to Off . 4. Press the Menu key. 5. Click Save . Turn off the prompt for mass storage mode 1. On the Home screen or in a folder, click the Options i...

Media troubleshooting I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I cannot open media files Try performing the following actions: • If you are trying to open a media file on your BlackBerry® device and your ...

Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about thecharges associated with using each browser, contact your wireless service provider.1. On the Home screen, c...

Return to the home page 1. On a web page, press the Menu key. 2. Click Home . Close the browser 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Close . Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. C...

Send a link or picture from a web page 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address . 4. Click Send Address . 5. Click a message type. To return to the browser after you send the message, press the Escape key. Viewing pictur...

Browser bookmarks About bookmarks for web pages You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want the browser to checkthe web page for updates periodically. Bookmarks for web pages that have been updated since the last time you visit...

6. Click Send Bookmark . 7. Click a message type. To return to the browser after you send the message, press the Escape key. Delete a bookmark for a web page 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark.5. Press the Menu key. 6. C...

Delete a bookmark folder for web pages You can only delete folders that you created.1. On the Home screen, click the Browser icon. 2. Highlight a folder.3. Press the Menu key. 4. Click Delete Folder . Web feeds About web feeds Web feeds provide you with information about updates to web site content....

Browser options Change the default browser view 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click General Properties . 5. Change the Default View field. 6. Press the Menu key. 7. Click Save Options . Change the home page or start page Depending on your...

Receive a prompt before closing the browser or running a script 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click General Properties . 5. Select any of the following check boxes: • Prompt Before Closing Browser On Escape • Prompt Before Closing Modifie...

You can use the WAP Browser configuration to access web pages from your wireless service provider that enable you to configure your accountinformation and subscribe to services such as voice mail. If you have a Wi-Fi® enabled device and if you are in a Wi-Fi coverage area, you can log in to a Wi-Fi ...

TLS options TLS Default: Specify the type of TLS or SSL connection that your browser uses for HTTP connections. To use a direct TLS or SSL connection, change thisfield to Handheld . To use Triple DES and TLS or SSL, change this field to Proxy . Allow HTTPS Redirections: Specify whether a prompt appe...

Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data thatis encrypted using 128-bit encryption, change this field to Strong Only . To accept and send data that is encrypted using 128-bit encryption or 56-bit encryption, cha...

2. Click Advanced Options . 3. Click Browser Push . 4. Perform one of the following actions: • To reject all browser push messages, clear the Enable Push , Enable MDS Push , and Enable WAP Push check boxes. • To reject browser push messages through a BlackBerry® Enterprise Server or BlackBerry® Inte...

• To switch between Column view and Page view, press Z . • To zoom in to a web page, press I . • To zoom out from a web page, press O . • To move to a specific web page, press G . • To return to the home page, press H . • To turn on support for JavaScript, press J . • To open the bookmark list, pres...

5. Press the Menu key. 6. Click Save . Change the clock face You can set a different clock face for the clock, stopwatch and timer.1. On the Home screen, click the Clock icon. 2. Press the Menu key. 3. Click Options . 4. Set the Clock Face , Stopwatch Face or Timer Face fields. 5. Press the Menu key...

3. Click Options . 4. In the Bedside Mode section, perform any of the following actions: • To receive LED notification when bedside clock mode is turned on, change the Disable LED field to No . • To turn off the connection to the wireless network, so that your device does not receive phone calls or ...

2. Press the Menu key. 3. Click Stopwatch . 4. Click the start/stop icon. 5. Perform any of the following actions: • To record lap times, click the lap icon. • To stop timing, click the start/stop icon again. • To send the results in a message, press the Menu key. Click Send Results . Click a messag...

Personal organizer Contacts Contact basics Add a contact 1. In the contact list, click Add Contact . 2. Type the contact information.3. Press the key. 4. Click Save . Add a contact from a message, call log, or web page 1. In a message, a call log, or on a web page, highlight a contact. 2. Press the ...

• To delete a contact from the contact lookup results, click Delete . • To delete the contact lookup results, click Delete Lookup . • To start a new contact lookup, click Lookup . Customizing contacts About custom ring tones You can assign a custom ring tone to a contact without changing other notif...

4. Highlight the caller ID picture.5. Press the Menu key. 6. Click Replace Picture . 7. Highlight a picture.8. Press the Menu key. 9. Click Select . 10. Center the picture in the box.11. Press the Menu key. 12. Click Crop and Save . Delete the caller ID picture for a contact 1. In the contact list, ...

3. Click Edit Group . 4. Click a contact.5. Click one of the following menu items: • Add Member • Change Member • Delete Member 6. Press the Menu key. 7. Click Save Group . Note: When you delete a contact from a mailing list, the contact remains in your contact list. View a mailing list In the conta...

6. Click Save . Contact list options Sort contacts or tasks 1. In the contact list or task list, press the Menu key. 2. Click Options . 3. If necessary, click General Options . 4. Change the Sort By field. 5. Press the Menu key. 6. Click Save . Change the display options for contacts You can change ...

Contact troubleshooting Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, youcannot add a contact's birthday to a custom contact list field on your ...

Meetings Schedule a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or aBlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1...

Conference call meetings About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you witha conference call bridge number, you can create conference call meetings in the calendar on your device or co...

Enter a conference call meeting Perform one of the following actions: • In a meeting notification, click Join Now . • In the calendar, highlight the meeting. Press the Menu key. Click Join Now . Save your conference call information You can save your conference call information so that it is added t...

3. Click Options . 4. If necessary, click General Options . 5. Change the Confirm Delete field to No . 6. Press the Menu key. 7. Click Save . View the number of calendar entries stored in a calendar 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click a ...

2. Press the Menu key. 3. Click Options . 4. Click a calendar.5. Change the Display Reminders field. 6. Press the Menu key. 7. Click Save . Change the default calendar 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options . 3. Click Default Services . 4. Change the ...

Calendar troubleshooting I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes®, you can only change the Subject, Location, Remin...

Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list tha...

2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Show Tasks field to Yes . 6. Press the Menu key. 7. Click Save . Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calen...

3. Press the Menu key. 4. Click Edit . 5. Change the memo information.6. Press the Menu key. 7. Click Save . Send a task or memo 1. On the Home screen or in a folder, click the Tasks icon or the MemoPad icon. 2. Highlight a task or memo.3. Press the Menu key. 4. Click Forward As . 5. Click a message...

7. Click Save . View the number of tasks or memos stored on your device 1. On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options . The Number of Entries field displays the number of tasks or memos that are stored on your B...

Sort contacts, tasks, or memos by category 1. In the contact list, task list, or memo list, press the Menu key. 2. Click Filter . 3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, press the Menu key. 2. Click Catego...

Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browsercontent. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone On...

• To turn off all notification, including notification profile exceptions and LED notification, click Off . Related topics Silence the alarm, 124 Download a ring tone Depending on your wireless service plan, this feature might not be supported.1. On the Home screen, click the Media icon. 2. Click Ri...

6. Press the Menu key. 7. Click Save . To turn on Bluetooth® connection notification again, change the LED Connection Indicator field to On . Turn on LED notification for wireless coverage 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the LED Coverag...

10. Change the Custom Ring Tone field. 11. Press the Menu key. 12. Click Save . Change the order of notification profile exceptions 1. In the profile list, click Advanced . 2. Highlight a notification profile exception.3. Press the Menu key. 4. Click Move . 5. Click the new location. Change a notifi...

About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a newprofile exception appears with your notification profi...

Typing Typing basics Type a symbol 1. Press the Symbol key. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and slide your finger left or right on the trackpad. For example, to type ü, hold U and slid...

Typing input methods Switch typing input methods You can only switch typing input methods if the typing input language for your BlackBerry® device is Arabic or Russian.1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Perform one of the following actions: • To use ...

Type in Arabic or Russian using SureType technology You can only perform this task if your keyboard displays Arabic or Russian letters.1. Press the letter key for each letter in a word until you have typed the entire word. 2. If your device does not recognize the word that you have typed, perform on...

5. Type a word or letter combination.6. Press the Enter key. 7. Press the Menu key. 8. Click Save . Change a word in the custom dictionary 1. On the Home screen, click the Options icon. 2. Click Custom Dictionary . 3. Highlight a word.4. Press the Menu key. 5. Click Edit . 6. Change the word.7. Pres...

4. Click New . 5. Type a word or letter combination.6. Press the Enter key. 7. Press the Menu key. 8. Click Save . Change a word in the custom dictionary 1. On the Home screen, click the Options icon. 2. Click Custom Dictionary . 3. Highlight a word.4. Press the Menu key. 5. Click Edit . 6. Change t...

By default, your BlackBerry® device recognizes contacts when you type them. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Click Input Options . 4. Clear the Use Contacts as Data Source check box. 5. Press the Menu key. 6. Click Save . AutoText About AutoText Au...

3. Set the Disable AutoText field to Yes . 4. Press the Menu key. 5. Click Save . Change an AutoText entry 1. On the Home screen or in a folder, click the Options icon. 2. Click AutoText . 3. Click an AutoText entry.4. Change the AutoText entry.5. Press the Menu key. 6. Click Save . Delete an AutoTe...

• To highlight a line of text, press the Shift key and slide your finger up or down on the trackpad. • To highlight text character by character, hold the Shift key and slide your finger left or right on the trackpad. • To cancel a text selection, press the Escape key. • To cut highlighted text when ...

Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless serviceprovider or administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Change the La...

4. Press the Menu key. 5. Click Save . Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support thecharacters. For more information, contact your w...

Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. On the Home screen or in a folder, click the Options icon. 2...

2. Click Pictures . 3. Click a category.4. Highlight a picture.5. Press the key. 6. Click Set As Home Screen Image . To clear the picture from the Home screen, press the key. Click Reset Home Screen Image . Download a Home screen background Depending on your wireless service plan, this feature might...

Keyboard options Turn on key tones 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Key Tone field to On . 4. Press the Menu key. 5. Click Save . Turn off trackpad sounds 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/...

Set the trackpad sensitivity You can set how the trackpad responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level.1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Horizontal Sensitivity and Vertical Sen...

Download a theme Depending on your wireless service provider, this feature might not be supported.1. On the Home screen or in a folder, click the Options icon. 2. Click Theme . 3. Press the Menu key. 4. Click Download Themes . Accessibility options Use reverse contrast for the screen display 1. On t...

Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on yourcomputer or in another integrated email account if your device is associated with an email account tha...

Search for text in a message, in an attachment, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in an attachment, or on a web page, press the Menu key. 2. Click Find . 3. Type the text.4. Press the Enter k...

Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information.1. On the Home screen, click the Search icon. 2. Perform any of the following actions: • In the Text field, type text or a phone number to search for. • In the Nam...

Search shortcuts • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in a message, press S . • To search for text in an attachment or on a web page, press F . • To search for text in a presentation, you must view the presentat...

Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) betweenyour BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliat...

7. Press the Menu key. 8. Click Save . It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Handheld . Related topics Delete multiple messages, 41 Prerequisites: Synchronizing organizer data over the ...

Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your BlackBerry® device.1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Reconciliation . 5. If necessary, change the Message Servi...

Delete all device data Before you delete your BlackBerry® device data, consider backing up the data so that you have a copy on your computer before you delete itfrom your device. CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to com...

Reconcile email messages over the wireless network, 181 I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry®Desktop Manager to reconcile email...

Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enableddevice, such as a handsfree car kit or wireless stereo headset. Before you can connect...

Connect to a paired Bluetooth enabled device To perform this task, you must turn on Bluetooth® technology. 1. On the Home screen or in a folder, click the Options icon. 2. Click Bluetooth . 3. Highlight a Bluetooth enabled device.4. Press the Menu key. 5. Click Connect . To disconnect from a paired ...

7. Click Save . Send a media file To perform this task with a paired Bluetooth® enabled device, you must turn on Bluetooth technology. You can only send media files that you added.1. On the Home screen, click the Media icon. 2. Click a media type.3. If necessary, click a category.4. Highlight a medi...

Bluetooth technology options Prevent your device from sharing contacts with Bluetooth enabled devices 1. On the Home screen or in a folder, click the Options icon. 2. Click Bluetooth . 3. Press the Menu key. 4. Click Options . 5. Change the Contacts Transfer field. 6. Press the Menu key. 7. Click Sa...

Bluetooth profiles Depending on your BlackBerry® device model and wireless network, some profiles might not be supported. Headset (HSP) This profile allows you to connect your BlackBerry device to Bluetooth® enabled headsets that support the Headset profile. Handsfree (HFP) This profile allows you t...

Encrypt data that you send or receive using Bluetooth technology To perform this task, the paired Bluetooth® enabled device must support data encryption. 1. On the Home screen or in a folder, click the Options icon. 2. Click Bluetooth . 3. Press the Menu key. 4. Click Options . 5. Change the Securit...

GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-b...

3. Click GPS . 4. Perform one of the following actions: • To turn off location aiding, change the Location Aiding field to Disabled . • To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming . 5. Press the Menu key. 6. Click Save . GPS technology trouble...

Maps Map basics Get directions 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Get Directions . 4. Perform one of the following actions to specify a starting location: • To specify your current location if your device has an internal GPS receiver, or is paired w...

• To specify your current location, click Where I Am . Your BlackBerry® device must have a built in GPS receiver or be paired with a Bluetooth® enabled GPS receiver to perform this task. • To view a new location, click Enter An Address . To type location information in specific address fields, selec...

Set a home or work address 1. On a map, press the Menu key. 2. Click Layers . 3. If necessary, expand the Favorites folder and the Locations folder. 4. Highlight Home or Work . 5. Press the Menu key. 6. Click Edit . 7. Edit the address information.8. Press the Menu key. 9. Click Lookup Address . Nav...

4. Click Favorites . 5. Highlight a bookmark.6. Press the Menu key. 7. Click Move . 8. Click a new location. Map options Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® ...

2. Click North Up . To view the direction that you are moving at the top of the map again, press the Menu key. Click Track Up . Hide the tracking information at the bottom of a map 1. When tracking your movement on a map, press the Menu key. 2. Click Hide Dashboard . To view the tracking information...

View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the file name in the lower-left corner of the screen.1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category.4. Highlight a...

BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list.1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact . 3. Type part or all of the contact na...

Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sentthe invitation to.1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options . 3. ...

4. Click OK . Move a contact to a different group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Move Contact . 4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a group. 2. Press the Men...

4. Type a message.5. Click OK . Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location . End a conversation 1. In BlackBerry® Messenger, during a conversation, pre...

Show when you are listening to an audio file 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options . 3. Change the Allow Now Playing presence status field to Yes . To stop showing when you are listening to an audio file, change the Allow Now Playing presence s...

Applications Switch applications 1. In any application, press the Menu key. 2. Click Switch Application . 3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key. • If the application that you want to switch t...

Receive a device password prompt before you add an application To perform this task, you must have set a BlackBerry® device password. 1. On the Home screen or in a folder, click the Options icon. 2. Click Password . 3. Change the Prompt on application install field to Yes . 4. Press the Menu key. 5....

If you have installed the BlackBerry® Desktop Software on your computer, you can update the BlackBerry Device Software using the BlackBerryDesktop Manager. For more information about updating the software using the BlackBerry Desktop Manager, see the online help that isavailable in the BlackBerry De...

4. Click Previous upgrade succeeded . 5. Press the Menu key. 6. Click Delete Downgrade Data . Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.• Verify that your device has enough me...

Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverageindicators, see the printed documentation that came with your device. Turn off a ...

5. Highlight a wireless network.6. Press the Menu key. 7. Click Move . 8. Click the new location.9. Press the Menu key. 10. Click Save . Delete a wireless network from the preferred wireless network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS network. Depen...

About roaming and international roaming In most cases, your BlackBerry® device automatically connects to the appropriate wireless network when you travel outside your wireless serviceprovider's coverage area. Sometimes you might have to provide login information before you can access a wireless netw...

Security options for Wi-Fi profiles Security Type: Set the security type that the Wi-Fi® network supports. Select WEP key: Set the type of WEP key for the Wi-Fi network. WEP key: Type the WEP key for the Wi-Fi network in hexadecimal format. Pre-Shared Key: Type the WPA™ Personal pass phrase for the ...

Install a root certificate on your computer Depending on the Wi-Fi® network that you want to connect to, you might need to install the root certificate for the certificate authority serverthat created the certificate for the authentication server. For more information, contact your administrator.1. ...

Server subject for certificate validation: If necessary, type the server subject name that your device should use to verify that it is connecting to the correct Wi-Fi network. Server SAN for certificate validation: If necessary, type the server SAN that your device should use to verify that it is co...

Change your preferred network type 1. On the Home screen or in a folder, click the Options icon. 2. Click Network . 3. Change the Connection Preference field. 4. Press the Menu key. 5. Click Save . Wireless network coverage troubleshooting I cannot connect to a wireless network Depending on your Bla...

• If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your BlackBerry device to scan for available Wi-Fi networks. • If your wireless service provider supports UMA, verify that your connection preference is not set to Mobile Network Only.• If your device is associated wit...

• Charge your device regularly. • Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and thedevice. • Set backlighting to remain on for a shorter period of time and lower its brightness. • Turn off the connection to a wire...

SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contactsthat...

About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PINcode, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PI...

Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allo...

To unlock the keyboard, press the asterisk ( * ) key and the Send key. Set a limit for device password attempts 1. On the Home screen or in a folder, click the Options icon. 2. Click Password . 3. Set the Number of Password Attempts field. 4. Press the Menu key. 5. Click Save . Password keeper About...

Encryption About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in yourdevice. You can encrypt the files in the device memory and on your media card using an encryption key that your device generat...

Protect your device data To perform this task, you must have set a BlackBerry® device password. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click General Settings . 4. Change the Content Protection field to Enabled . 5. Press the Menu key. 6. Click Sa...

About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When contentcompression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos. Y...

• To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean When Holstered field to No . • To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, change the Clean When Idle fie...

6. Click Show Chain . Certificate status Certificate status indicators : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is good. : The revocati...

Certificate options Change the display name for a certificate 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Certificates . 4. Highlight a certificate.5. Press the Menu key. 6. Click Change Label . 7. Type a display name for the certificate.8. Clic...

Turn off the fetch status prompt that appears when you add a certificate to the key store 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click Certificates . 4. Press the Menu key. 5. Click Fetch Certificates . 6. Press the Menu key. 7. Click Options . 8. Perform one o...

4. Press the Menu key. 5. Click Fetch PGP Keys . 6. Specify the search criteria.7. Press the Menu key. 8. Click Search . 9. Click a PGP key.10. Click Add PGP Key to Key Store . Download a personal PGP key from the PGP Universal Server 1. On the Home screen or in a folder, click the Options icon. 2. ...

Creation Date: This field displays the date that the PGP® Universal Server generated the PGP key. Expiration Date: This field displays the date that the PGP Universal Server specified as the expiration date of the PGP key. Email Address: This field displays the email address that is associated with ...

3. Click PGP . 4. Press the Menu key. 5. Click Clear Universal Cache . The next time that you send a PGP protected message, your device downloads an updated PGP Universal Server policy and updated PGP publickeys from the PGP Universal Server. PGP key status PGP key status indicators : The PGP® key h...

Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocationstatus on the PGP® Universal Server. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click PGP Ke...

7. Type a display name for the PGP key.8. Click OK . Turn off the display name prompt that appears when you add a PGP key to the keystore 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click PGP keys . 4. Press the Menu key. 5. Click Fetch PGP Keys . 6. ...

PGP key troubleshooting I cannot download a PGP key from an LDAP certificate server Try performing the following actions: • Verify that your organization permits you to download PGP® keys from an LDAP certificate server. For more information, contact your administrator. • If you changed the connecti...

Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key storepassword. • personal certificates (certificate and private key pairs) • certificates that you download using the certificate synch...

3. Click Key Stores . 4. Change the Certificate Status Expires After field. 5. Press the Menu key. 6. Click Save . Your BlackBerry® device downloads a new revocation status automatically when your device uses a key store item with a status that is olderthan the time limit that you set. Reject certif...

To turn on notification for smart card connections, change the LED Session Indicator field to Enabled . Software tokens About software tokens You might need a software token to log in to a VPN. If you have a Wi-Fi® enabled BlackBerry® device, you might also need a software tokento connect to your or...

Log in to a VPN 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click VPN . 4. Select the Enable VPN check box. 5. Click Log in . Change the user name and password for a VPN profile 1. On the Home screen or in a folder, click the Options icon. 2. Click Se...

Verify security software 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click General Settings . 4. Press the Menu key. 5. Click Verify Security Software . Third-party application control About permissions for third-party applications You can set permiss...

4. Type the APN information.5. Press the Menu key. 6. Click Save . Turn on safe mode When you start your BlackBerry® device, you can turn on safe mode to prevent third-party applications from running automatically. This safemode enables you to troubleshoot or remove any unwanted applications. 1. Rem...

Phone: Set whether third-party applications can make calls or access call logs. Location Data: Set whether third-party applications can use your GPS location information. Server Network: Set whether third-party applications can access the Internet or your organization's intranet using your organizat...

Specify whether third-party applications can reset the duration that your device remains unlocked after you stop using it. Data permissions for third-party applications Email: Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on yourBlac...

Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associatedwith an...

Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wirelessnetwork or access services such as email messaging, your wireless service provider or administrator might ask you...

2. Click Mobile Network . 3. Press the Menu key. 4. Click Diagnostics Test . 5. Highlight a report.6. Press the Menu key. 7. Click Delete or Delete All . Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® d...

About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a Wi-Fi network or access services such as email messaging, your wireless service provider or administrator might ask you to submit a ...

BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. Thecapsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. If the ball hits the ...

5. Press the Menu key. 6. Click Save . Submit a score to the BrickBreaker high score web site 1. On the Home screen or in a folder, click the BrickBreaker icon. 2. Press the Menu key. 3. Click Send High Score . Check the high scores on the BrickBreaker web site 1. On the Home screen or in a folder, ...

Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with Bla...

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