BlackBerry 3980228 - Manual

• To close the browser, press and hold the Escape key. On a web page • To switch between Column view and Page view, press Z . • To zoom in to a web page, press I . • To zoom out from a web page, press O . • To move to a specific web page, press G . • To return to the home page, press H . • To turn o...

Phone Phone basics Find your phone number Perform one of the following actions: • To view your active phone number, from the Home screen, press the Send key. Your active phone number appears beside the My Number field at the top of the screen. • If you have multiple phone numbers associated with you...

3. Perform one of the following actions: • Type a phone number.• Type part of a contact name. Click a contact or phone number. 4. Press the Send key. To end the call, press the End key. Related topics Turn on dialing from the Lock screen, 30 About using a headset You can purchase an optional headset...

Volume Adjust the volume • To increase the volume, press the Volume Up key. • To decrease the volume, press the Volume Down key. Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume.1. In the phone appl...

Voice mail Check your voice mail Depending on your theme, you might be able to check your voice mail from the Home screen.1. In the phone application, press the Menu key. 2. Click Call Voice Mail . Change the voice mail access number If a voice mail access number is not already set on your BlackBerr...

• To change the contact that is assigned to a speed dial key, click Edit . Click a new contact. • To assign the contact to a different speed dial key, click Move . Click a new speed dial key. • To delete the contact from the speed dial list, click Delete . Voice dialing Make a call using a voice com...

4. Press the Menu key. 5. Click Save . Improve voice recognition of numbers 1. On the Home screen, click the Options icon. 2. Click Voice Dialing . 3. Press the Menu key. 4. Click Adapt Digits . 5. Complete the instructions on the screen. Conference calls About conference calls You can create two ty...

Speak privately with a contact during a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in thecalendar. 1. During a conference call, press the Menu key. 2. Click Split Call . 3. Click a contact. T...

3. Click View History . 4. Press the Menu key. 5. Click Edit Notes . 6. Press the Menu key. 7. Click Clear Field . 8. Press the Menu key. 9. Click Save . Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this se...

3. Click Call Forwarding . 4. Press the Menu key. 5. Click Edit Numbers . 6. Click a phone number.7. Click Delete . Call blocking Depending on your wireless service provider and wireless network, this feature might not be supported. About call blocking You can block all incoming calls or block incom...

Fixed dialing Depending on your wireless service provider and wireless network, this feature might not be supported. About fixed dialing If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list and to official emergency access numbers(for example, 911 ...

9. Type a name and a phone number.10. Press the Menu key. 11. Click Save . Change a contact in your fixed dialing list 1. In the phone application, press the Menu key. 2. Click Options . 3. Click FDN Phone List . 4. Highlight a contact.5. Press the Menu key. 6. Click Edit . 7. Change the contact inf...

2. Click Options . 3. Click Smart Dialing . 4. Set the Country Code and Area Code fields. 5. In the National Number Length field, set the default length for phone numbers in your country. 6. Press the Menu key. 7. Click Save . Note: When you calculate the default length for phone numbers, include yo...

6. Press the Menu key. 7. Click Save . A TTY indicator appears in the device status section of the screen. To turn off TTY support, change the TTY Mode field to No . Multiple phone numbers About multiple phone numbers You can have multiple phone numbers associated with your BlackBerry® device if one...

Stop ending calls when you insert your device in the holster 1. In the phone application, press the Menu key. 2. Click Options . 3. Click General Options . 4. Change the Auto End Calls field to Never . 5. Press the Menu key. 6. Click Save . Answer calls automatically when you remove your device from...

• If you are using a wireless headset, to stop listening to a call with the headset, press the Speakerphone key. To listen to a call using the wireless headset again, press the Speakerphone key again. • If you have multiple phone numbers associated with your device, to switch phone numbers, in the p...

• You need a voice mail access number to check your voice mail. To obtain a voice mail access number, contact your wireless service provider or administrator. I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wir...

Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the sugge...

2. Click Attach Address or Attach Contact . 3. Click a contact. Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supportsthis feature. For more information, contact your administrator. If you use the...

2. Highlight the message.3. Press the Menu key. 4. Click Delete . Managing messages Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for aspecific email address.1. On the Home screen, click the Messages...

View messages in a specific folder You can view email messages and MMS messages in a specific folder.1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click View Folder . 4. Click a folder. Delete a message 1. In a message, press the Menu key. 2. Click Delete . Delete multipl...

10. Click Save . Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear on your device. Related topics Stop storing messages sent from your computer on your device, 42Add, change...

5. Highlight an email message filter.6. Press the Menu key. 7. Click Move . 8. Click the new location. Delete an email message filter 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Filters . 5. Highlight an email message filter.6. Press the M...

PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerrydevice or a BlackBerry enabled device and you know their PIN, you can send them PIN messages. PIN messages are not routed thr...

SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless serviceprovider sets up for SMS text messaging. If you have more than one phone number associated with your...

Options for SMS text messages Turn off AutoText for SMS text messages 1. On the Home screen, click the Options icon. 2. Click SMS . 3. Set the Disable AutoText field to Yes . 4. Press the Menu key. 5. Click Save . View more of the history in SMS text messages 1. On the Home screen, click the Options...

Set how long your service center attempts to send SMS text messages If you send an SMS text message and it cannot be delivered immediately, your service center tries to send the SMS text message for the amountof time set in the Validity Period field. Depending on your wireless service provider, this...

MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf(vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service pr...

• Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file.4. To add another media file, repeat steps 1 to 3.5. To customize the slide show, perform any of the following actions: • To add text to a slide, highlight the empty field below the attachment. Type text.• To ch...

Add a contact to your contact list from an MMS message 1. In an MMS message, highlight a vCard® attachment. 2. Press the Menu key. 3. Click View Attachment . 4. Press the Menu key. 5. Click Add to Contacts . Save a media file from an MMS message 1. In an MMS message, press the Menu key. 2. Click one...

2. Click Options . The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. On the Home screen, click the Options icon. 2. Click MMS . 3. Set the Multimedia Reception and Automatic Retrieval fields to Home Only . 4. Press the Menu key. 5. Click Save ...

4. Press the Menu key. 5. Click Configure Exceptions . 6. Press the Menu key. 7. Click one of the following menu items: • Add Email Address • Add Phone Number • Add PIN 8. Type the contact information.9. Press the Enter key. 10. Press the Menu key. 11. Click Save . Reset a blocked message counter 1....

You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® clientworking with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. PGP protected messages PGP protected message basics About signing and encrypt...

View the PGP key used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Display Sender's PGP Key or Display Encryption PGP key . PGP protected message status Encryption status indicators Your admi...

PGP protected message options Change your signing and encryption key Your BlackBerry® device uses your PGP® key to encrypt messages in the sent items folder and includes your PGP public key in messages thatyou send so that recipients can encrypt their reply messages.1. On the Home screen, click the ...

Turn off the prompt that appears before a PGP protected message is truncated 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click PGP . 4. Change the Warn about truncated messages field to No . 5. Press the Menu key. 6. Click Save . To turn on the prompt again, change ...

You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® clientworking with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. Message troubleshooting I cannot send messages Try performing the following a...

• Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox folder, that you want to receive email messages from. • If your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN and you reset your devi...

If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the emailapplication on your computer other than your inbox, your device files the message. Related topics View messages in a specific folder, 40 Some messages no longer appea...

Email message filters, 42 I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages.Clear the check box beside all languages that your SIM card does not support. I cannot attach a file to an MMS message Depending on yo...

Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files.You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files. If you...

Documents Open a password-protected .pdf file To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or aBlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider o...

Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file.1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents . To move to a specific page, click a page. Switch pages...

Zoom in to or out from a slide 1. When viewing a presentation in slide view, press the Menu key. 2. Click Zoom . 3. Roll the trackball up or down. To zoom back to the original slide size, press the Menu key. Click Fit to Screen . Save a slide 1. When viewing a presentation in slide view, press the M...

• To move to the last cursor position after closing and reopening an attachment, press G . In a spreadsheet • To move to a specific cell, press G . • To view the content of a cell, press the Space key. • To switch worksheets, press V . Highlight a worksheet. Press the Enter key. • To view hidden col...

Camera and video camera Depending on your BlackBerry® device, the camera or video camera feature might not be supported. Depending on your device model, somecamera and video camera features might not be supported. Take a picture Depending on your BlackBerry® device, the camera or video camera featur...

Record a video To perform this task, you might need to have a media card inserted in your BlackBerry® device. 1. On the Home screen, click the Camera icon. 2. In the video camera, click the trackball.3. To pause recording, click the trackball again. Note: The approximate amount of memory available f...

5. Click Save . Change the location for storing pictures or videos 1. On the Home screen, click the Camera icon. 2. Press the Menu key. 3. Click Options . 4. Perform any of the following actions: • In the camera, change the Store Pictures and Folder fields. • In the video camera, change the Folder f...

• To change the flash mode for a picture or to turn on low-light mode for a video, press the Space key. Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos.Try perform...

Media Transferring and downloading media files About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can useBluetooth® technology to send media files to or receive media files from a Bluetooth enabled d...

Save a song or video from a web page 1. In the browser, click a link for a song or video. 2. Click Save . 3. Type a name for the song or video.4. Click Save . Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device mus...

Legal notice, 278 Download a Home screen background Depending on your wireless service plan, this feature might not be supported.1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category.4. Press the Menu key. 5. Click Download Images . Playing media files and recording vo...

3. Click Options . 4. Change the Audio Boost field to On . 5. Press the Menu key. 6. Click Save . Improve sound quality for media files Depending on your BlackBerry® device, this feature might not be supported. You can only improve sound quality when you use stereo headphones with your device.1. On ...

Managing media files Playlists About playlists You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on yourBlackBerry® device. You create an automatic playlist by specifying criteria for artists, albums, or genres of songs. ...

View properties for a media file 1. On the Home screen, click the Media icon. 2. Click a media type.3. If necessary, click a category.4. Highlight a media file.5. Press the Menu key. 6. Click Properties . Change the amount of memory available for media files To optimize the performance of your Black...

9. Click a folder.10. Click Move Into . Delete a media file You can only delete songs, ring tones, videos, or voice notes that you added.1. On the Home screen, click the Media icon. 2. Click a media type.3. If necessary, click a category.4. Highlight a song, ring tone, video, or voice note.5. Press ...

Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate . The picture turns 90 degrees in a clockwise direction. Managing pictures Save a picture Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card.1. Open a picture attachment o...

4. Highlight a picture or picture folder.5. Press the Menu key. 6. Click Rename . 7. Type a name for the picture or picture folder.8. Click Save . Move a picture You can only move pictures that you added.1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category.4. Highligh...

Turn off media card support 1. On the Home screen, click the Options icon. 2. Click Memory . 3. Change the Media Card Support field to Off . 4. Press the Menu key. 5. Click Save . Turn off mass storage mode 1. On the Home screen, click the Options icon. 2. Click Memory . 3. Change the Mass Storage M...

• To rotate a picture, press L . • To fit a picture to the screen size, press 1 . Media troubleshooting I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I cannot open media files Try performing the following acti...

Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about thecharges associated with using each browser, contact your wireless service provider.1. On the Home screen, c...

3. Click Close . Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address . View the address for a link or picture 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or ...

Viewing pictures and playing media files Play a song or video on a web page 1. In the browser, click a link for a song or video. 2. Click Open . Save a song or video from a web page 1. In the browser, click a link for a song or video. 2. Click Save . 3. Type a name for the song or video.4. Click Sav...

3. In the Auto Synchronize field, set how often the browser should check for updates to the web page. 4. In the Start time field, set the time of day when the browser should start checking for updates. 5. Click Add . If you visit the web page offline, the browser displays the content that was curren...

4. Highlight a bookmark folder.5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for a web page 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark.5. Press the Menu key. 6. Click Move Bookmark . 7. Click the new location. ...

5. Click Edit Bookmark . 6. Change the web feed.7. Click Accept . File a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks . 3. Highlight a web feed.4. Press the Menu key. 5. Click Move Bookmark . 6. Click the new location. Delete a web feed 1. On a web page, press the Menu key. 2. C...

Clear the browser history 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Cache Operations . 5. Click Clear History . 6. Press the Escape key. About browser configurations The browser on your BlackBerry® device supports multiple browser configuration...

Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internetthrough the BlackBerry® Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is encrypted using Trip...

Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data thatis encrypted using 128-bit encryption, change this field to Strong Only . To accept and send data that is encrypted using 128-bit encryption or 56-bit encryption, cha...

4. Press the Menu key. 5. Click Add Host . 6. Perform one of the following actions: • If the TLS Default field is set to Proxy , in the Host Name field, type the web address for the content server. • If the TLS Default field is set to Handheld , in the Host Name field, type the web address for the c...

Set whether your BlackBerry® device accepts browser push messages from the BlackBerry® Enterprise Server or BlackBerry® InternetService. MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerryEnterprise Servers...

• To hide the banner, press U . To view the banner, press U . • To open the browser options, in the browser, press S . Navigate a web page • To move up a screen, press the Shift key and the Space key. • To move down a screen, press the Space key. • To move to the top of a web page, press T . • To mo...

5. Click Save . Change the clock face You can set a different clock face for the clock, stopwatch and timer.1. In the clock, press the Menu key. 2. Click Options . 3. Set the Clock Face , Stopwatch Face or Timer Face fields. 4. Press the Menu key. 5. Click Save . Display a second time zone You can d...

• To turn off screen dimming when bedside clock mode is turned on, change the Dim Screen field to No . 4. Press the Menu key. 5. Click Save . Turn on the alarm 1. In the clock, press the Menu key. 2. Click Set Alarm . 3. Roll the trackball over the text beside the alarm time to highlight On or Weekd...

• To send the results, press the Menu key. Click Send Results . Click a message type. Set the timer 1. In the clock, press the Menu key. 2. Click Timer . 3. Press the Menu key. 4. Click Set Timer . 5. Type the length of time to count down.6. Click Start . If you exit the clock application, the timer...

Personal organizer Contacts Contact basics Add a contact 1. In the contact list, click Add Contact . 2. Type the contact information.3. Press the key. 4. Click Save . Add a contact from a message, call log, or web page 1. In a message, a call log, or on a web page, highlight a contact. 2. Press the ...

• To delete a contact from the contact lookup results, click Delete . • To delete the contact lookup results, click Delete Lookup . • To start a new contact lookup, click Lookup . Customizing contacts About custom ring tones You can assign a custom ring tone to a contact without changing other notif...

4. Highlight the caller ID picture.5. Press the Menu key. 6. Click Replace Picture . 7. Highlight a picture.8. Press the Menu key. 9. Click Select . 10. Center the picture in the box.11. Press the Menu key. 12. Click Crop and Save . Delete the caller ID picture for a contact 1. In the contact list, ...

2. Press the Menu key. 3. Click Edit Group . 4. Click a contact.5. Click one of the following menu items: • Add Member • Change Member • Delete Member 6. Press the Menu key. 7. Click Save Group . Note: When you delete a contact from a mailing list, the contact remains in your contact list. View a ma...

5. Press the Menu key. 6. Click Save . Contact list options Sort contacts or tasks 1. In the contact list or task list, press the Menu key. 2. Click Options . 3. If necessary, click General Options . 4. Change the Sort By field. 5. Press the Menu key. 6. Click Save . Change the display options for c...

Contact troubleshooting Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, youcannot add a contact's birthday to a custom contact list field on your ...

Meetings Schedule a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or aBlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1...

Conference call meetings About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you witha conference call bridge number, you can create conference call meetings in the calendar on your device or co...

Enter a conference call meeting Perform one of the following actions: • In a meeting notification, click Join Now . • In the calendar, highlight the meeting. Press the Menu key. Click Join Now . Save your conference call information You can save your conference call information so that it is added t...

3. Click Options . 4. If necessary, click General Options . 5. Change the Confirm Delete field to No . 6. Press the Menu key. 7. Click Save . View the number of calendar entries stored in a calendar 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click a ...

Calendar troubleshooting I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes®, you can only change the Subject, Location, Remin...

Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list tha...

2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Show Tasks field to Yes . 6. Press the Menu key. 7. Click Save . Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calen...

3. Press the Menu key. 4. Click Edit . 5. Change the memo information.6. Press the Menu key. 7. Click Save . Send a task or memo 1. On the Home screen or in a folder, click the Tasks icon or the MemoPad icon. 2. Highlight a task or memo.3. Press the Menu key. 4. Click Forward As . 5. Click a message...

7. Click Save . View the number of tasks or memos stored on your device 1. On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options . The Number of Entries field displays the number of tasks or memos that are stored on your B...

Sort contacts, tasks, or memos by category 1. In the contact list, task list, or memo list, press the Menu key. 2. Click Filter . 3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, press the Menu key. 2. Click Catego...

Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browsercontent. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone On...

• To turn off all notification, including notification profile exceptions and LED notification, click Off . Related topics Silence the alarm, 123 Download a ring tone Depending on your wireless service plan, this feature might not be supported.1. On the Home screen, click the Media icon. 2. Click Ri...

6. Press the Menu key. 7. Click Save . To turn on Bluetooth® connection notification again, change the LED Connection Indicator field to On . Turn on wireless coverage notification 1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard . 3. Set the LED Coverage Indicator field to On...

10. Change the Custom Ring Tone field. 11. Press the Menu key. 12. Click Save . Change the order of notification profile exceptions 1. In the profile list, click Advanced . 2. Highlight a notification profile exception.3. Press the Menu key. 4. Click Move . 5. Click the new location. Change a notifi...

About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a newprofile exception appears with your notification profi...

Typing Typing basics Type a symbol 1. Press the Symbol key. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or right. For example, to type ü, hold U and roll the tra...

Typing input methods Switch typing input methods You can only switch typing input methods if the typing input language for your BlackBerry® device is Arabic or Russian.1. On the Home screen, click the Options icon. 2. Click Language . 3. Perform one of the following actions: • To use the multi-tap i...

Type in Arabic or Russian using SureType technology You can only perform this task if your keyboard displays Arabic or Russian letters.1. Press the letter key for each letter in a word until you have typed the entire word. 2. If your device does not recognize the word that you have typed, perform on...

5. Type a word or letter combination.6. Press the Enter key. 7. Press the Menu key. 8. Click Save . Change a word in the custom dictionary 1. On the Home screen, click the Options icon. 2. Click Custom Dictionary . 3. Highlight a word.4. Press the Menu key. 5. Click Edit . 6. Change the word.7. Pres...

4. Click New . 5. Type a word or letter combination.6. Press the Enter key. 7. Press the Menu key. 8. Click Save . Change a word in the custom dictionary 1. On the Home screen, click the Options icon. 2. Click Custom Dictionary . 3. Highlight a word.4. Press the Menu key. 5. Click Edit . 6. Change t...

By default, your BlackBerry® device recognizes contacts when you type them. 1. On the Home screen, click the Options icon. 2. Click Language . 3. Click Input Options . 4. Clear the Use Contacts as Data Source check box. 5. Press the Menu key. 6. Click Save . AutoText About AutoText AutoText is desig...

3. Set the Disable AutoText field to Yes . 4. Press the Menu key. 5. Click Save . Change an AutoText entry 1. On the Home screen, click the Options icon. 2. Click AutoText . 3. Click an AutoText entry.4. Change the AutoText entry.5. Press the Menu key. 6. Click Save . Delete an AutoText entry 1. On ...

• To highlight a line of text, press the Shift key and roll the trackball up or down. • To highlight text character by character, hold the Shift key and roll the trackball left or right. • To cancel a text selection, press the Escape key. • To cut highlighted text when typing, press the Shift key an...

Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless serviceprovider or administrator. 1. On the Home screen, click the Options icon. 2. Click Language . 3. Change the Language field. 4...

4. Press the Menu key. 5. Click Save . Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support thecharacters. For more information, contact your w...

Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. On the Home screen, click the Options icon. 2. Click Screen/...

2. Click Pictures . 3. Click a category.4. Highlight a picture.5. Press the key. 6. Click Set As Home Screen Image . To clear the picture from the Home screen, press the key. Click Reset Home Screen Image . Download a Home screen background Depending on your wireless service plan, this feature might...

Keyboard options Turn on key tones 1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Key Tone field to On . 4. Press the Menu key. 5. Click Save . Turn off trackball sounds 1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Audible...

Set the trackball sensitivity You can set how the trackball responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level.1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Horizontal Sensitivity and Vertical Sensitivity fiel...

Download a theme Depending on your wireless service provider, this feature might not be supported.1. On the Home screen, click the Options icon. 2. Click Theme . 3. Press the Menu key. 4. Click Download Themes . Accessibility options Change the contrast You can change the color contrast to grayscale...

Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on yourcomputer or in another integrated email account if your device is associated with an email account tha...

Search for text in a message, in an attachment, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in an attachment, or on a web page, press the Menu key. 2. Click Find . 3. Type the text.4. Press the Enter k...

Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information.1. On the Home screen, click the Search icon. 2. Perform any of the following actions: • In the Text field, type text or a phone number to search for. • In the Nam...

Search shortcuts • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in a message, press S . • To search for text in an attachment or on a web page, press F . • To search for text in a presentation, you must view the presentat...

Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) betweenyour BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliat...

7. Press the Menu key. 8. Click Save . It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Handheld . Related topics Delete multiple messages, 40 Prerequisites: Synchronizing organizer data over the ...

Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your BlackBerry® device.1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Reconciliation . 5. If necessary, change the Message Servi...

Delete all device data Before you delete your BlackBerry® device data, consider backing up the data so that you have a copy on your computer before you delete itfrom your device. CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to com...

Reconcile email messages over the wireless network, 181 I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry®Desktop Manager to reconcile email...

Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enableddevice, such as a handsfree car kit or wireless stereo headset. After you pair your Bl...

4. Press the Menu key. 5. Click Connect . To disconnect from a paired Bluetooth enabled device, highlight the device. Press the Menu key. Click Disconnect . Related topics Turn on Bluetooth technology, 186 Switch to a paired Bluetooth enabled device during a call To perform this task, you must turn ...

3. If necessary, click a category.4. Highlight a media file.5. Press the Menu key. 6. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth Rename a paired Bluetooth enabled device 1. On the Home screen, click the Options icon. 2. Click Bluetooth . 3. Highlight ...

Turn off the prompt that appears when connecting or pairing 1. On the Home screen, click the Options icon. 2. Click Bluetooth . 3. Highlight a Bluetooth® enabled device.4. Press the Menu key. 5. Click Device Properties . 6. Set the Trusted field to Yes . 7. Press the Menu key. 8. Click Save . To tur...

Wireless Bypass This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that youcan send and receive email messages and synchronize your organizer data without using a connection to the wireless network. Your devicemust be associa...

4. Click Options . 5. Change the Connect on Power Up field to No . 6. Press the Menu key. 7. Click Save . Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined.On yo...

GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-b...

3. Click GPS . 4. Perform one of the following actions: • To turn off location aiding, change the Location Aiding field to Disabled . • To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming . 5. Press the Menu key. 6. Click Save . GPS technology trouble...

Maps Map basics Get directions 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Get Directions . 4. Perform one of the following actions to specify a starting location: • To specify your current location if your device has an internal GPS receiver, or is paired w...

• To specify your current location, click Where I Am . Your BlackBerry® device must have a built in GPS receiver or be paired with a Bluetooth® enabled GPS receiver to perform this task. • To view a new location, click Enter An Address . To type location information in specific address fields, selec...

Set a home or work address 1. On a map, press the Menu key. 2. Click Layers . 3. If necessary, expand the Favorites folder and the Locations folder. 4. Highlight Home or Work . 5. Press the Menu key. 6. Click Edit . 7. Edit the address information.8. Press the Menu key. 9. Click Lookup Address . Nav...

3. Click Find Location . 4. Click Favorites . 5. Highlight a bookmark.6. Press the Menu key. 7. Click Move . 8. Click a new location. Map options Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® ...

View north at the top of a map By default, when you are tracking your movement, the direction that you are moving appears at the top of the map.1. On a map, press the Menu key. 2. Click North Up . To view the direction that you are moving at the top of the map again, press the Menu key. Click Track ...

To stop geotagging pictures that you take, set the Geotagging field to Disabled . View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the file name in the lower-left corner of the screen.1. On the Home sc...

BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list.1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact . 3. Type part or all of the contact na...

Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sentthe invitation to.1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options . 3. ...

4. Click OK . Move a contact to a different group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Move Contact . 4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a group. 2. Press the Men...

4. Type a message.5. Click OK . Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location . End a conversation 1. In BlackBerry® Messenger, during a conversation, pre...

Show when you are listening to an audio file 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options . 3. Change the Allow Now Playing presence status field to Yes . To stop showing when you are listening to an audio file, change the Allow Now Playing presence s...

Applications Switch applications 1. In any application, press the Menu key. 2. Click Switch Application . 3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key. • If the application that you want to switch t...

Receive a device password prompt before you add an application To perform this task, you must have set a BlackBerry® device password. 1. On the Home screen, click the Options icon. 2. Click Password . 3. Change the Prompt on application install field to Yes . 4. Press the Menu key. 5. Click Save . V...

• If you have installed the BlackBerry® Desktop Software on your computer, your device must not be connected to your computer. Update the BlackBerry Device Software You can use your BlackBerry® device when you download BlackBerry® Device Software but not when you install the software. If content pro...

Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.• Verify that your device has enough memory to add the application. My device does not have enough available memory to update the Bla...

Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverageindicators, see the printed documentation that came with your device. Turn off a ...

5. Highlight a wireless network.6. Press the Menu key. 7. Click Move . 8. Click the new location.9. Press the Menu key. 10. Click Save . Delete a wireless network from the preferred wireless network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS network. Depen...

About roaming In most cases, your BlackBerry® device automatically connects to an appropriate wireless network when you travel outside your wireless serviceprovider's wireless coverage area. If your device requires a SIM card, your wireless service provider might have to set up your SIM card forroam...

Wi-Fi connection settings About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and if your wireless service plan supports it, you might be able to access services (for example, email service)over a Wi-Fi network. For more information, contact your wireless service provider. You c...

Set the security type that the Wi-Fi® network supports. Select WEP key: Set the type of WEP key for the Wi-Fi network. WEP key: Type the WEP key for the Wi-Fi network in hexadecimal format. Pre-Shared Key: Type the WPA™ Personal pass phrase for the Wi-Fi network. User name: If necessary, type the us...

4. Press the Menu key. 5. Click Move . 6. Click the new location. Switch Wi-Fi networks manually By default, your BlackBerry® device switches to an appropriate Wi-Fi® network automatically when you move between Wi-Fi coverage areas.1. On the Home screen, click the Options icon. 2. Click Wi-Fi Connec...

7. Click OK . 8. Click Finish . 9. In the Security Warning dialog box, click Yes . If the root certificate contains multiple certificates, all the certificates are installed on your computer. To install the root certificate on your BlackBerry® device, use the certificate synchronization tool of the ...

Wi-Fi profile IP and DNS options Automatically obtain IP address and DNS: Set whether your BlackBerry® device receives a routable IP address, a subnet mask, DNS settings, and a gateway address from the Wi-Fi® network. IP Address: Type the IP address for your device. Subnet mask: Type the subnet mask...

Wireless network coverage troubleshooting I cannot connect to a wireless network Depending on your wireless network, some features might not be supported. Try performing the following actions: • Verify that your SIM card is inserted in your BlackBerry® device correctly.• If you are trying to connect...

I cannot synchronize a certificate Verify that the certificate synchronization tool of the BlackBerry® Desktop Manager is installed on your computer. If the certificatesynchronization tool is not installed on your computer, re-install the BlackBerry® Desktop Software. For more information about inst...

• Charge your device regularly. • Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and thedevice. • Set backlighting to remain on for a shorter period of time and lower its brightness. • Turn off the connection to a wire...

SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contactsthat you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® dev...

About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PINcode, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PI...

Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allo...

To unlock the keyboard, press the Lock key again. If you have set a BlackBerry device password and the security timeout has exceeded, you are prompted to type your password. Set a limit for device password attempts 1. On the Home screen, click the Options icon. 2. Click Password . 3. Set the Number ...

Encryption About file encryption File encryption is designed to protect the data that you store in the BlackBerry® device memory and on a media card that can be inserted inyour device. You can encrypt the files in the device memory and on your media card using an encryption key that your device gene...

Protect your device data To perform this task, you must have set a BlackBerry® device password. 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click General Settings . 4. Change the Content Protection field to Enabled . 5. Press the Menu key. 6. Click Save . Set conten...

About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When contentcompression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos. Y...

• To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean When Holstered field to No . • To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, change the Clean When Idle fie...

6. Click Show Chain . Certificate status Certificate status indicators : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is good. : The revocati...

2. Click Security Options . 3. Click Certificates . 4. Highlight a certificate.5. Press the Menu key. 6. Click Revoke . 7. Click Yes . 8. Change the Reason field. 9. Click OK . To cancel a certificate hold, highlight the certificate. Press the Menu key. Click Cancel Hold . Certificate revocation rea...

8. Perform one of the following actions: • To download the revocation status of a certificate when you add it to the key store, change the Fetch Status field to Yes . • To add a certificate to the key store without downloading the revocation status, change the Fetch Status field to No . 9. Press the...

Download a personal PGP key from the PGP Universal Server 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click PGP . 4. Press the Menu key. 5. Click Download Keys . Download an updated PGP key from an LDAP certificate server 1. On the Home screen, click the Options ico...

Public Key Type: This field displays the standard to which the public key complies. Your device supports RSA®, DSA, and Diffie-Hellman keys. Key Usage: This field displays approved uses of the PGP key. Fingerprint: This field displays the PGP key fingerprint in hexadecimal format. Send a PGP key Whe...

PGP key status PGP key status indicators : The PGP® key has a corresponding private key that is stored on your BlackBerry® device. : The PGP key is trusted and valid, and the revocation status of the PGP key is good. : The revocation status of the PGP key is unknown or the key is weak. : The PGP key...

3. Click PGP Keys . 4. Highlight a PGP® key.5. Press the Menu key. 6. Click Revoke . 7. Click Yes . 8. Change the Reason field. 9. Click OK . PGP key revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Superseded: A new PGP® key is replacing an existing PG...

• If you changed the connection type that your BlackBerry® device uses to connect to an LDAP certificate server, try using the default connection type. Certificate servers Add a certificate server 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click Certificate Servers...

Authentication Type: Specify whether you must log in to the certificate server. Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS connection to connect to the certificate server. Connection options for OCSP and CRL servers Friendly Name: Type a display name for...

3. Click Key Stores . 4. Change the Accept Unverified CRLs field to No . 5. Press the Menu key. 6. Click Save . Your BlackBerry® device rejects certificate revocation lists from CRL servers that the BlackBerry® MDS Connection Service cannot verify. Smart cards About using a smart card with your devi...

6. Click Save . If your BlackBerry® device checks the status of your authentication certificate and finds that it is revoked or expired, your device locks. Store the pass phrase for your smart card in the application memory 1. On the Home screen, click the Options icon. 2. Click Security Options . 3...

VPN settings Depending on the options that your administrator has set for you, this feature might not be supported. About VPN profiles A VPN profile contains the information that you require to log in to a VPN. If your organization uses a VPN to control access to its network,you might be able to log...

Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For more information, contact youradministrator. 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click VPN . 4. Highli...

2. Click Advanced Options . 3. Click Applications . 4. Highlight a third-party application.5. Press the Menu key. 6. Perform one of the following actions: • To set permissions for the highlighted third-party application, click Edit Permissions . • To set permissions for all third-party applications,...

Specify whether third-party applications can turn on or turn off your device or change device options, such as display options. Media: Specify whether third-party applications can access media files on your device. Application Management: Specify whether third-party applications can add or delete ap...

Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the defaultconnection type. I cannot unlock my device using my smart card Try performing the following actions: • ...

Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associatedwith an...

Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wirelessnetwork or access services such as email messaging, your wireless service provider or administrator might ask you...

2. Click Mobile Network . 3. Press the Menu key. 4. Click Diagnostics Test . 5. Highlight a report.6. Press the Menu key. 7. Click Delete or Delete All . Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® d...

About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a Wi-Fi network or access services such as email messaging, your wireless service provider or administrator might ask you to submit a ...

BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. Thecapsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball...

5. Press the Menu key. 6. Click Save . Submit a score to the BrickBreaker high score web site 1. On the Home screen or in a folder, click the BrickBreaker icon. 2. Press the Menu key. 3. Click Send High Score . Check the high scores on the BrickBreaker web site 1. On the Home screen or in a folder, ...

Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with Bla...

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