Page 3 - Table of Contents; Stream Pro; Live View Con
AXIS P3384–V Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 LED Indicators . . . . . . . . . . . . . . . . ....
Page 4 - Hardware Overview; Connectors; Unmount
AXIS P3384–V Hardware Overview Hardware Overview 2 1 3 4 5 6 7 8 1 Product ID and Serial number (S/N) 2 SD card slot 3 Network connector (PoE) 4 Audio out 5 Network, Status and Power LED indicators 6 Audio in 7 I/O connector 8 Control button Connectors For technical speci fi cations, see page 54 . N...
Page 5 - Digital output; LED Indicators; LED
AXIS P3384–V Hardware Overview • Connecting to AXIS Internet Dynamic DNS Service. See page 41 . To connect, press and hold the button for about 3 seconds. • Resetting the product to factory default settings. See page 48 . I/O terminal connector - Use in applications for e.g. motion detection, event ...
Page 6 - Accessing the Product; Access from a Browser
AXIS P3384–V Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Fi...
Page 7 - Access from the Internet; Set the Root Password; Set Power Line Frequency
AXIS P3384–V Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must con fi gure your network router to allow incoming data traf fi c to the product. To do this, enable the NAT-travers...
Page 8 - The Live View Page; Controls on the Live View Page
AXIS P3384–V Accessing the Product Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image fl icker if the product is used in fl uorescent light environments. When using 50 Hz, the maximum frame rate is limited to 25 fp...
Page 9 - AXIS Media Control viewer toolbar; AMC Audio Controls; PTZ Controls
AXIS P3384–V Accessing the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 11 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product an...
Page 11 - Media Streams; MJPEG
AXIS P3384–V Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and...
Page 12 - Settings; Alternative Methods of Accessing the Video Stream; Motion JPEG server push
AXIS P3384–V Media Streams The AMC Control Panel can be used to con fi gure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on fi rst use, after which it can be con fi gured. Open the AMC Control...
Page 13 - Accessing Audio Streams; VAPIX® Application Programming Interface (API); QuickTime; Java applet
AXIS P3384–V Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later.• QuickTime adds latency to the video stream.• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Accessing Audio ...
Page 14 - Setting Up the Product; Setup; Basic Setup
AXIS P3384–V Setting Up the Product Setting Up the Product The Axis product can be con fi gured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings...
Page 15 - Video and Audio; Video Stream; Image
AXIS P3384–V Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can con fi gure the following: • Video stream settings. See page 15 . • Stream pro fi les. See page 16 . • Camera settings. See page 17 . • View areas. See page 18 . • Overl...
Page 17 - Camera Settings
AXIS P3384–V Video and Audio Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a ...
Page 18 - Iris adjustment; View Areas
AXIS P3384–V Video and Audio Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allo...
Page 19 - Overlay; Overlay Image
AXIS P3384–V Video and Audio To add a new view area: 1. Go to Video & Audio > View Areas . 2. Click Add . 3. The new view area appears under Selected view area . Enter a descriptive name in the Name fi eld. 4. Select an Aspect ratio and a Video stream resolution . 5. A new view area covers th...
Page 21 - Audio Settings; Audio Modes; Audio Input
AXIS P3384–V Video and Audio 1. Click Open iris to open the iris to its maximum position. This gives the smallest depth of fi eld and provides the best conditions for focusing. 2. Focus is set in the Focus window . Use the mouse to move and resize the focus window. 3. Set the zoom level using the sl...
Page 22 - AAC; Audio Output; Audio Clips; Live View; Audio
AXIS P3384–V Video and Audio Encoding - Select digital audio encoding format. • AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC lice...
Page 23 - Default Viewer for Browsers
AXIS P3384–V Live View Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of the Live View page. • Stream Pro fi le. See page 16 . • Default Viewer for Browser. See page 23 . • Viewer Settings. Se...
Page 24 - Viewer Settings; User De
AXIS P3384–V Live View Con fi g Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE...
Page 25 - Normal state
AXIS P3384–V Live View Con fi g - Active/Inactive displays two buttons, one or each action. To con fi gure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state . For more information about I/O ports, see I/O Ports on page 46 . 2...
Page 26 - Preset Positions
AXIS P3384–V PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Areas on page 18 . Preset Positions A preset position is a prede fi ned view that can be used to quick...
Page 27 - Controls
AXIS P3384–V PTZ (Pan Tilt Zoom) Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for con fi gurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser. To ...
Page 28 - Detectors; Motion Detection
AXIS P3384–V Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To con fi gure tampering: 1. Go to Detector...
Page 29 - Set Up Motion Detection Windows; Motion Detection Parameters
AXIS P3384–V Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection . 2. Select a desired resolution for viewing...
Page 30 - Recommended values; Audio Detection; Detectors > Audio Detection; Activity
AXIS P3384–V Detectors Medium level (50%) A large difference in luminance is required to trigger motion detection. Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non...
Page 31 - Applications
AXIS P3384–V Applications Applications Third party applications can be uploaded to and installed on the Axis product. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications To upload an application, go to Applications > Overview , click Brows...
Page 32 - Events
AXIS P3384–V Events Events The Axis product can be con fi gured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that de fi nes how and when the action is triggered is called an Action Rule . Available Action Rule triggers ...
Page 33 - Setting Up an Action Rule
AXIS P3384–V Events - System Initializing — trigger the rule when the product is being started. This can for example be used to send a noti fi cation when the product restarts. • Time - Recurrence — trigger the rule periodically, see Recurrences on page 35 . This can for example be used to upload an...
Page 34 - Recipients; Schedules
AXIS P3384–V Events 8. Select Network Share from the Storage drop-down list. To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and se...
Page 35 - Recurrences
AXIS P3384–V Events 3. Click OK . To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Recurrences Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go t...
Page 36 - Recordings; Recording List; Continuous Recording
AXIS P3384–V Recordings Recordings The Axis product can be con fi gured to record video continuously or according to an action rule: • To start a continuous recording, see page 36 . • To set up action rules, see page 33 . • To access recordings, see Recording List on page 36 . • To con fi gure camer...
Page 38 - System Options; Users; IP Address Filter
AXIS P3384–V System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer l...
Page 39 - Certi
AXIS P3384–V System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices mu...
Page 40 - Audio Support
AXIS P3384–V System Options A Server/Client certi fi cate can be self-signed or issued by a Certi fi cate Authority (CA). A self-signed certi fi cate offers limited protection and can be used before a CA-issued certi fi cate has been obtained. To install a self-signed certi fi cate: 1. Go to System ...
Page 41 - Network; Basic TCP/IP Settings; IPv4 Address Con; Always
AXIS P3384–V System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled. IPv4 Address Con fi guration By default, the Axis product is set to use IPv4 (IP version 4)...
Page 42 - Advanced TCP/IP Settings
AXIS P3384–V System Options Advanced TCP/IP Settings DNS Con fi guration DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are con fi gured under System Options > Network > TCP/IP > Advanced . Select Obtain DNS server address via DHCP to use ...
Page 43 - NAT traversal; Use manually selected NAT router -; Save; RTSP; SOCKS
AXIS P3384–V System Options NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traf fi c from the private network to the “outside”, that is, the Internet. Security on the pr...
Page 44 - SNMP
AXIS P3384–V System Options QoS (Quality of Service) QoS (Quality of Service) guarantees a certain level of a speci fi ed resource to selected traf fi c on a network. A QoS-aware network prioritizes network traf fi c and provides a greater network reliability by controlling the amount of bandwidth a...
Page 45 - UPnP; Bonjour; Storage; SD Card
AXIS P3384–V System Options UPnP TM The Axis product includes support for UPnP TM . UPnP TM is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. UPnP TM can be disabled under System Options > Network > UPnP TM . RTP/H.264 ...
Page 46 - Network Share; Port Status; Maintenance
AXIS P3384–V System Options If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair . This option is only available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card. To avoid fi lling the card...
Page 47 - Support; Support Overview; System Overview
AXIS P3384–V System Options • the default router • the subnet mask • the system time • the IEEE 802.1X settings • the focus position Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be res...
Page 48 - guration; Advanced; Scripting; File Upload; Reset to Factory Default Settings
AXIS P3384–V System Options The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Con fi guration . The Access Log can be con fi gured to list all connections to the product (select Critical, Warnings & Info). If required, a d...
Page 49 - Troubleshooting; Upgrade Server; Emergency Recovery Procedure
AXIS P3384–V Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your fi rst actions when troubleshooting a problem should be to check the current fi rmware version. The latest version may contain a correction that f...
Page 50 - Windows; Symptoms, Possible Causes and Remedial Actions; Problems setting the IP address; The product cannot be accessed from a browser
AXIS P3384–V Troubleshooting ping -s 408 <IP address> In Windows , type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s <IP address> <serial number>ping -l 408 -t <IP address> 2. If the product does not re...
Page 56 - Performance Considerations
AXIS P3384–V Technical Speci fi cations Function/group Item Speci fi cations FCC:FCC Part 15, Subpart B, Class B demonstrated by compliance with EN 55022 (CISPR 22) Japan: VCCI-2008, Class B, ITE • C-tick AS/NZS CISPR 22, demonstrated by compliance with EN 55022 (CISPR 22) Canada: ICES-003 Canadian ...