Axis Q1931E PT - Manual

AXIS Q1931–E PT Mount Thermal Network Camera Hardware Overview Power Connector 2-pin terminal block for power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a ratedoutput power limited to ≤ 100 W or a rated output current limited to ≤ 5 A. RS485/RS422 C...

AXIS Q1931–E PT Mount Thermal Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,Saf...

AXIS Q1931–E PT Mount Thermal Network Camera Access the Product The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 48 . To set the pass...

AXIS Q1931–E PT Mount Thermal Network Camera Access the Product For more information about action rules, see Events on page 31 . To show the manual trigger buttons in the Live View page: 1. Go to Setup > Live View Config . 2. Under Action Buttons , select Show manual trigger button . AXIS Media C...

AXIS Q1931–E PT Mount Thermal Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine thetype you use. The Live View page in the product provides access to H.264 and Motion JPEG video strea...

AXIS Q1931–E PT Mount Thermal Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for moreinformation. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open...

AXIS Q1931–E PT Mount Thermal Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted ...

AXIS Q1931–E PT Mount Thermal Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 15 . • Stream profiles. See page 16 . • Camera settings. See page 17 . • Overlay image. See page 17 . • Privacy mask. See page 19 . Video S...

AXIS Q1931–E PT Mount Thermal Network Camera Video • Overlay settings . See Overlay on page 17 . Click Save to apply the new settings. H.264 H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.An H.264 video stream consis...

AXIS Q1931–E PT Mount Thermal Network Camera Video To select a default stream profile for the Live View page, go to Setup > Live View Config . Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance The image Brightness...

AXIS Q1931–E PT Mount Thermal Network Camera Video Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is used to provideextra information or to mask a part of the image. Since it is static, the position and size of an overlay i...

AXIS Q1931–E PT Mount Thermal Network Camera Video 2. Under Overlay Settings , select Include text . 3. Enter the modifier #D and, optionally, additional text which will be displayed also when the action rule is not active. Create the action rule: 1. Go to Events > Action Rules 2. Click Add to cr...

AXIS Q1931–E PT Mount Thermal Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features ofthe Live View page. • Stream Profile. See page 16 . • Default Viewer f...

AXIS Q1931–E PT Mount Thermal Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the ...

AXIS Q1931–E PT Mount Thermal Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists ofthe following values: • Pan and tilt positions • Zoom position Pre...

AXIS Q1931–E PT Mount Thermal Network Camera PTZ (Pan Tilt Zoom) Advanced Device Settings The Device Settings window displays driver specific settings. The appearance of this window can vary depending on the driverinstalled. Options that can be configured include: • Driver Specific Settings for Vide...

AXIS Q1931–E PT Mount Thermal Network Camera PTZ (Pan Tilt Zoom) 4. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue. Note • The administrator can enable and disable PTZ controls for selected users. • To...

AXIS Q1931–E PT Mount Thermal Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object. Use the Shock sensitivity slider to adjust the sensitivity level at which th...

AXIS Q1931–E PT Mount Thermal Network Camera Detectors Parameter Object Size History Sensitivity High level (100%) Only very large objects triggermotion detection. An object that appears inthe window triggers motiondetection for a long timebefore it is considered asnon-moving. Small variations in th...

AXIS Q1931–E PT Mount Thermal Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, forexample video analytics and intelligent video capabilities such as recognition, tracking, detection ...

AXIS Q1931–E PT Mount Thermal Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factorydefault, see Reset to Factory Default Settings . AXIS Cross Line Detection The application AXIS Cross Line De...

AXIS Q1931–E PT Mount Thermal Network Camera Applications 4. Click and drag the line to the desired position in the image. 5. Click Toggle to change the direction that the cross line will monitor. The direction is represented by a blue arrow. Objects crossing the line, in the direction of the arrow,...

AXIS Q1931–E PT Mount Thermal Network Camera Applications 4. To add an exclude area click Add Exclude . Note Enabling Visual confirmation may introduce video latency. 5. Click the Visual Confirmation box and check that the area of interest polygon turns red when objects enter the area. The lines sta...

AXIS Q1931–E PT Mount Thermal Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the productcan start a recording or send an email notification when motion is detected. The set of conditions that defines h...

AXIS Q1931–E PT Mount Thermal Network Camera Events - Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 25 . - Shock Detected – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 25 . • Hardware - Heater – Tri...

AXIS Q1931–E PT Mount Thermal Network Camera Events • PTZ Control - Preset Position – Go to a preset position. • Record Video – Record video to a selected storage. • Send Images – Send images to a recipient. • Send Notifications – Send a notification message to a recipient. • Send Video Clip – Send ...

AXIS Q1931–E PT Mount Thermal Network Camera Events Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outsideoffice hours. Use one of the predefined schedules or create a new schedule as described below. To create a...

AXIS Q1931–E PT Mount Thermal Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 35 . • To set up action rules, see page 31 . • To access recordings, see Recording List on pa...

AXIS Q1931–E PT Mount Thermal Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selectedlanguage. To switch languages, go to Setup > Languages and first upload the new language file. Browse ...

AXIS Q1931–E PT Mount Thermal Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possib...

AXIS Q1931–E PT Mount Thermal Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless networkdevices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network prote...

AXIS Q1931–E PT Mount Thermal Network Camera System Options 3. Click Create certificate signing request and provide the requested information. 4. Copy the PEM-formatted request and send to the CA of your choice. 5. When the signed certificate is returned, click Install certificate and upload the cer...

AXIS Q1931–E PT Mount Thermal Network Camera System Options IPv6 Address Configuration If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router. To enable IPv6, go to System Options > Network > TCP/IP > Basic . Other...

AXIS Q1931–E PT Mount Thermal Network Camera System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible fromany location. For more information and help to find a local AVHS Service Prov...

AXIS Q1931–E PT Mount Thermal Network Camera System Options Select Use the host name to set the host name manually. Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes. For more information, see the online help . Link-Local IPv4 Ad...

AXIS Q1931–E PT Mount Thermal Network Camera System Options FTP The FTP server running in the Axis product enables upload of new firmware, user applications, etc. The FTP server can be disabledunder System Options > Network > TCP/IP > Advanced . Note This FTP server has nothing to do with t...

AXIS Q1931–E PT Mount Thermal Network Camera System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS...

AXIS Q1931–E PT Mount Thermal Network Camera System Options If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair . This option is only available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the ...

AXIS Q1931–E PT Mount Thermal Network Camera System Options 4. Enter the name of the share in the Share field. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password. 6. Click Connect . To clear all recordings and data from the Axis product’s...

AXIS Q1931–E PT Mount Thermal Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 49 . System Overv...

AXIS Q1931–E PT Mount Thermal Network Camera System Options File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, goto System Options > Advanced > File Upload . Uploaded files are accessed through http://<ip a...

AXIS Q1931–E PT Mount Thermal Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problemshould be to check the current firmware version. The latest version may c...

AXIS Q1931–E PT Mount Thermal Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions ...

AXIS Q1931–E PT Mount Thermal Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Models AXIS Q1931-E PT Mount Image sensor Uncooled Micro bolometer 384x288 pixels, pixel size 17 µm Lens 7 mm: f 1.2 FoV horizontal 55°, Vertical 40°13 mm: f 1.0 FoV hori...

AXIS Q1931–E PT Mount Thermal Network Camera Technical Specifications Function/group Item Specifications Videomanagementsoftware (notincluded) AXIS Camera Companion (software included on CD) — Basic surveillance for smallbusinesses, where video is recorded to edge storageAXIS Camera Station (sold se...

AXIS Q1931–E PT Mount Thermal Network Camera Technical Specifications RS485/RS422 TX(B) 3 RS485/RS422 TX(A) 4 TX pair for RS422 and 4-wire RS485 Important The recommended maximum cable length is 30 m (98.4 ft). SD Card Slot Supports microSD cards with up to 64 GB of storage. For best recording perfo...