Page 3 - WARNING; Support
Low battery power affects the operation of the RTC, causing it to resetat every power-up. A log message will appear when the battery needsreplacing.The battery should not be replaced unless required, but if the batterydoes need replacing, contact Axis support at www.axis.com/techsup for assistance. ...
Page 4 - Table of Contents; Setting Up the Product
AXIS Q1604 Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LED Indicators . . . . . . . . . . . . . . ...
Page 5 - Connectors
AXIS Q1604 Network Camera Table of Contents Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Performance Considerations . . . ....
Page 7 - For technical specifications, see; Network Connector; NOTICE; Digital output
AXIS Q1604 Network Camera Hardware Overview 1. Power LED 2. Network LED 3. Control button 4. Iris connector 5. Power connector 6. I/O terminal connector Connectors and Buttons For technical specifications, see page 58 . Network Connector RJ45 Ethernet connector. Supports Power over Ethernet (PoE). N...
Page 8 - Hardware Overview; Power Connector; Technical Specifications; Unmount; Control Button; LED Indicators; LED; Note
AXIS Q1604 Network Camera Hardware Overview Power Connector 2-pin terminal block for power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a ratedoutput power limited to ≤ 100 W or a rated output current limited to ≤ 5 A. Audio Connector The Axis product...
Page 10 - Technical Specifications, on page 58; is also supported for viewing H.264 streams and for audio.; Access from a Browser; Assign an IP Address
AXIS Q1604 Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,Safari with Maci...
Page 11 - root; Reset to Factory Default Settings, on page 52; Use HTTPS
AXIS Q1604 Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you mustconfigure your network router to allow incoming data traffic to the product. To do this, enable the NAT...
Page 12 - Accessing the Product; Configure Capture Mode; The Live View Page; Controls on the Live View Page; Manual Trigger, on page 12; Manual Trigger
AXIS Q1604 Network Camera Accessing the Product 2. Enter a password and then re-enter it to confirm the spelling. 3. Click OK . The password has now been configured. Configure Capture Mode The capture mode setting reduces image flicker in fluorescent light environments. Select the capture mode with ...
Page 13 - AXIS Media Control viewer toolbar; AMC Audio Controls; Simplex - speaker only mode
AXIS Q1604 Network Camera Accessing the Product 1. Go to Setup > Events . 2. Click Add to add a new action rule. 3. From the Trigger drop-down list, select Input Signal . 4. From the second drop-down list, select Manual Trigger . 5. Select the desired action and configure the other settings as re...
Page 14 - Unicast RTP; MJPEG
AXIS Q1604 Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network willdetermine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio...
Page 15 - Media Streams; Windows Control Panel (from the Start menu); Settings; Alternative Methods of Accessing the Video Stream; Motion JPEG server push
AXIS Q1604 Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’sManual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC ...
Page 16 - Accessing Audio Streams; VAPIX® Application Programming Interface (API); supports simplex audio. The following paths can be used:; QuickTime; The; Java applet; supports simplex audio with G.711 encoding.
AXIS Q1604 Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. A...
Page 18 - Live View; page in the web browser and check the quality of the image.
AXIS Q1604 Network Camera Setting Up the Product Focus Assistant Note • The view in front of the camera should not be changed during focus adjustment (steps 5 and 6). If the camera is moved, or if a finger or other object is placed in front of the lens, steps 3 - 7 will have to be repeated. • If mov...
Page 19 - Video stream settings. See; You can define the following video stream settings from; Video Stream; Pixel Counter
AXIS Q1604 Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 19 . • Stream profiles. See page 21 . • Camera settings. See page 21 . • Overlay image. See page ...
Page 20 - Video and Audio; Image
AXIS Q1604 Network Camera Video and Audio The pixel counter can be accessed from: • Video & Audio > Video Stream . Under Preview , click Open and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of p...
Page 21 - Continuous Recording, on page 39; Stream profile; Camera Settings; Capture Mode; OK; Save
AXIS Q1604 Network Camera Video and Audio provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the framesize optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,the...
Page 22 - Image Appearance; Exposure Settings; Replacing the lens
AXIS Q1604 Network Camera Video and Audio - White balance windows - Action rules - Settings in uploaded applications Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. The image Brightne...
Page 23 - Example; IR cut filter; Overlay
AXIS Q1604 Network Camera Video and Audio Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, availablestorage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis ...
Page 24 - Overlay Image; Privacy Mask, on page 24; Privacy Mask; Important
AXIS Q1604 Network Camera Video and Audio 2. To include an overlay image, select Include overlay image at the coordinates . The overlay image must first be uploaded to the Axis product, see Overlay Image . 3. To include date and time, select Include date and Include time . 4. To include a text strin...
Page 25 - Audio Modes; AMC Audio Controls, on page 13; Audio Input
AXIS Q1604 Network Camera Video and Audio Audio Settings The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio . Audio Modes The Axis product supports the following audio modes: Full duplex - Simultaneous two-way audio allowing the Axis product...
Page 26 - Bit rate; Audio Output; Audio Settings; Audio Clips; Audio
AXIS Q1604 Network Camera Video and Audio Set the required Bit rate depending on the selected encoding. A higher bit rate will give better audio quality. A lower bit rate may have latency or delay, but will require less bandwidth. For more information about these settings, please see the online help...
Page 27 - Default Viewer for Browser. See; Default Viewer for Browsers; From; Live View Config
AXIS Q1604 Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features ofthe Live View page. • Stream Profile. See page 21 . • Default Viewer for Browser. See page 27 . • Viewer Settings...
Page 28 - Viewer Settings; AXIS Media Control; User Defined Links
AXIS Q1604 Network Camera Live View Config Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of thefollowing installed on the client: • JVM (J2SE) 1.4.2 or higher.• ...
Page 29 - For more information about I/O ports, see
AXIS Q1604 Network Camera Live View Config For more information about I/O ports, see I/O Ports, on page 50 . 29
Page 30 - Motion Detection; Set Up Motion Detection Windows, on page 31
AXIS Q1604 Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severelydefocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go t...
Page 31 - Detectors; Set Up Motion Detection Windows; Motion Detection Parameters
AXIS Q1604 Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion...
Page 32 - Recommended values; Audio Detection; Detectors > Audio Detection; Setting Up an Action Rule, on page 36; Activity
AXIS Q1604 Network Camera Detectors Low level (0%) Even very small objects triggermotion detection. An object that appears inthe window triggers motiondetection only for a very shorttime before it is considered asnon-moving. Only very bright objects ona dark background triggermotion detection. Recom...
Page 33 - Application Licenses; Application Considerations; Upgrading the Firmware
AXIS Q1604 Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, forexample video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For i...
Page 34 - Applications; Reset to Factory Default Settings
AXIS Q1604 Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factorydefault, see Reset to Factory Default Settings . 34
Page 36 - Events; Audio Clips, on page 26; Setting Up an Action Rule
AXIS Q1604 Network Camera Events • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Output Port – Activate an I/O port to control an external device. • Overlay Text – Display an overlay text. See. • Play Audio Clip – See Audio Clips, on page 26 . • Record ...
Page 37 - Setting Up an Email Recipient
AXIS Q1604 Network Camera Events Recipients Recipients receive media files and notification messages. The following recipients are available: Recipient Use with action Email 1 Send Images Send Notification Send Video Clip FTP Send Images Send Video Clip HTTP Send Images Send Notification Send Video ...
Page 38 - Certificates, on page 42; Schedules
AXIS Q1604 Network Camera Events 2. Enter a Name and select Email from the Type list. 3. Enter the email addresses to send emails to in the To field. Use commas to separate multiple addresses. 4. Select the email provider from the Provider list. 5. Enter the user ID and password for the email accoun...
Page 39 - Recording List, on page 39; Recording List; Continuous Recording
AXIS Q1604 Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 39 . • To set up action rules, see page 36 . • To access recordings, see Recording List, on page 39 . • To confi...
Page 40 - Setup; the; Upload Language; button. Select the new language from the list and click Save.; Restore; button on the Maintenance page will not affect the language.
AXIS Q1604 Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selectedlanguage. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file...
Page 41 - Users
AXIS Q1604 Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymo...
Page 42 - System Options; Certificates
AXIS Q1604 Network Camera System Options 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, enter https:// or ht...
Page 43 - Audio Support; Audio Settings, on page 25
AXIS Q1604 Network Camera System Options 1. Go to Setup > System Options > Security > Certificates . 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1. Create a self-signed certificate as described above. 2. Go to...
Page 44 - Basic TCP/IP Settings; IPv4 Address Configuration; Assign IP Address Using ARP/Ping, on page 44; Enable ARP/Ping setting of IP address
AXIS Q1604 Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one versionmust always be enabled. IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP ...
Page 45 - Assign an IP; AXIS Internet Dynamic DNS Service; Advanced TCP/IP Settings; DNS Configuration
AXIS Q1604 Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the produ...
Page 46 - myserver; NTP Configuration
AXIS Q1604 Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the ful...
Page 47 - Note that UPnP; must be enabled in the product (see; Use manually selected NAT router -; RTSP; SOCKS; SOCKS is configured under
AXIS Q1604 Network Camera System Options Note • For NAT traversal to work, this must be supported by the router. The router must also support UPnP TM . • The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home f...
Page 48 - SNMP; UPnP; Bonjour
AXIS Q1604 Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is thegroup of devices and management station running SNMP. Community names are used to identify groups. The Axis product can be configured to su...
Page 49 - SD Card; Network Share
AXIS Q1604 Network Camera System Options Storage SD Card The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC cardwith speed class 10. NOTICE NOTICE NOTICE To prevent corruption of recordings, the SD card should always be unmounted befor...
Page 50 - Connectors, on page 60; Port Status; Maintenance
AXIS Q1604 Network Camera System Options 4. Enter the name of the share in the Share field. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password. 6. Click Connect . To clear all recordings and data from the Axis product’s folder on the desi...
Page 51 - Support Overview; Troubleshooting, on page 53; System Overview; Advanced; Scripting
AXIS Q1604 Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting, on page 53 . System Overview To get an over...
Page 52 - File Upload
AXIS Q1604 Network Camera System Options File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, goto System Options > Advanced > File Upload . Uploaded files are accessed through http://<ip address>/local/&l...
Page 53 - Upgrade Server; Emergency Recovery Procedure
AXIS Q1604 Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problemshould be to check the current firmware version. The latest version may contain a correct...
Page 54 - Troubleshooting; Windows; Symptoms, Possible Causes and Remedial Actions; Problems setting the IP address; Assign IP Address; The product cannot be accessed from a browser
AXIS Q1604 Network Camera Troubleshooting 1. In UNIX/Linux , type the following from the command line: arp -s <IP address> <serial number> tempping -l 408 <IP address> In Windows , type the following from a command/DOS prompt (this may require that you run the command prompt as an ...
Page 55 - Assign an IP Address and Access the Video Stream; Internet Explorer
AXIS Q1604 Network Camera Troubleshooting The IP address has beenchanged by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address hasbeen changed, use AXIS IP Utility or AXIS Camera Management to locate the product on thenetwork. Identify the product using its m...
Page 56 - Performance Considerations, on page 62
AXIS Q1604 Network Camera Troubleshooting Lower frame rate thanexpected See Performance Considerations, on page 62 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth availab...
Page 57 - Storage and disk management problems
AXIS Q1604 Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if otherread or write problems occur. To identify the source of the problem, check the System Log under Sy...
Page 58 - Progressive scan RGB CMOS 1/3”
AXIS Q1604 Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Models AXIS Q1604 720p resolution, indoor Image sensor Progressive scan RGB CMOS 1/3” Lens Varifocal 2.8 - 8 mm, F1.2, P-iris, IR corrected, CS-mountHorizontal angle of view 100°-34°Vertica...
Page 59 - line
AXIS Q1604 Network Camera Technical Specifications Function/group Item Specifications Audio streaming Two-way, full duplex Audiocompression AAC LC 8 kHz 32kbit/s, 16 kHz 64 kbit/sG.711 PCM 8 kHz 64 kbit/sG.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/sConfigurable bit rate Audioinput/output Built-in microph...
Page 60 - Focus assistant, remote back focus, pixel counter
AXIS Q1604 Network Camera Technical Specifications Function/group Item Specifications Installation aidsin software Focus assistant, remote back focus, pixel counter Installation,management andmaintenance Axis Camera Management tool on CD and web-based configurationConfiguration of backup and restore...
Page 61 - DC output; 00 W or a rated output; DC power input; Audio Connector
AXIS Q1604 Network Camera Technical Specifications DC output 2 Can be used to power auxiliary equipment.Note: This pin can only be used as power out. 3.3 V DCMax load = 50 mA Digital Input 3 Connect to pin 1 to activate, or leave floating (unconnected)to deactivate 0 to max 40 V DC Digital Output 4 ...
Page 62 - Sleeve; SD Card Slot; Performance Considerations; The following factors are among the most important to consider:
AXIS Q1604 Network Camera Technical Specifications Audio Input Audio Output 1 Tip Microphone/Line in 2 Ring Line out (mono) 3 Sleeve Ground Ground SD Card Slot Supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. Performance Con...
