Page 3 - WARNING; Support
Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the powersupply for its internal real-time clock (RTC). Under normal conditionsthis battery will last for a minimum of five years.Low battery power affects the operation of the RTC, causing it to resetat every power-up. When the batt...
Page 4 - Table of Contents; Setting Up the Product
AXIS P3364–V Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . ....
Page 5 - Connectors
AXIS P3364–V Table of Contents Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 54 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 7 - Hardware Overview; Network Connector; Audio Connector; Control Button; LED Indicators
AXIS P3364–V Hardware Overview Network Connector RJ45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE NOTICE NOTICE The product shall be connected using a shielded network cable (STP) or an optical fiber cable. All cables connecting theproduct to the network shall be intended for thei...
Page 9 - Access from a Browser
AXIS P3364–V Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,Safari with Macintosh and Fir...
Page 11 - Accessing the Product; Set Power Line Frequency; The Live View Page; Controls on the Live View Page; View size
AXIS P3364–V Accessing the Product Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 51 ) or by resetting the product to factory default. Select the power line frequency (50 Hz or 60 Hz) used at the lo...
Page 12 - AXIS Media Control viewer toolbar; AMC Audio Controls
AXIS P3364–V Accessing the Product Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and configure output buttons, see page 27 . The Manual Trigger button is used to trigger an action rule from the Live View page. For i...
Page 13 - PTZ Controls
AXIS P3364–V Accessing the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured from the Audio tab in the AMC Control panel: • Push-To-Talk mode: Cl...
Page 14 - MJPEG
AXIS P3364–V Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network willdetermine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and ...
Page 15 - Media Streams; Settings; Alternative Methods of Accessing the Video Stream; Motion JPEG server push
AXIS P3364–V Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’sManual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel...
Page 16 - Accessing Audio Streams; VAPIX® Application Programming Interface (API); QuickTime; Java applet
AXIS P3364–V Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Accessing Audi...
Page 17 - Setup; Basic Setup
AXIS P3364–V Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. ...
Page 18 - Video Stream; Image; Image
AXIS P3364–V Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 18 . • Stream profiles. See page 19 . • Camera settings. See page 20 . • View area. See page 22 . • Overlay im...
Page 19 - Video and Audio; Stream Profiles
AXIS P3364–V Video and Audio • Resolution . Select the default resolution. • Compression . The compression level affects the image quality, bandwidth and file size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger file sizes. • Rot...
Page 20 - Camera Settings; Image Appearance; Exposure Settings
AXIS P3364–V Video and Audio • When setting up continuous recording. See Continuous Recording, on page 40 . • In the Live View page – select the stream profile from the Stream profile drop-down list. For quick setup, use one of the predefined stream profiles. Each predefined profile has a descriptiv...
Page 21 - Iris adjustment
AXIS P3364–V Video and Audio Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, select a predefined area. Shutter & Gain The shutter and gain settings affect the amoun...
Page 22 - Overlay
AXIS P3364–V Video and Audio The Day/Night shift level bar helps determine when the camera will shift from day mode to night mode. Normally, the camera automatically changes mode from day to night when very dark (level 100 in the slider). By setting Day/Night shift level to a lower value, the camera...
Page 23 - Privacy Mask
AXIS P3364–V Video and Audio Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provideextra information or to mask a part of the image. Since it is static, the position and size of an overlay image will remain the sam...
Page 24 - Audio Settings; Audio Modes; Audio Input
AXIS P3364–V Video and Audio 5. If more adjustments are needed, go to the Advanced tab. Note • Changing the zoom level moves the focus position. Focus should always be adjusted after changing the zoom. • Movements in front of the camera should be avoided during automatic focusing. On the Advanced ta...
Page 25 - Audio Output; Audio Clips
AXIS P3364–V Video and Audio To use a professional microphone requiring 48 V phantom power, you need an external power supply and a balanced-unbalancedconverter (audio transformer) in between. Use the Input gain to control the volume (dB Full Scale) of the audio input. If the sound is too low, choos...
Page 26 - Default Viewer for Browsers; Live View Config
AXIS P3364–V Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features ofthe Live View page. • Stream Profile. See page 19 . • Default Viewer for Browser. See page 26 . • Viewer Settings. See page 27...
Page 27 - Viewer Settings; User Defined Links
AXIS P3364–V Live View Config Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of thefollowing installed on the client: • JVM (J2SE) 1.4.2 or higher.• JRE (J2SE) 5....
Page 28 - Pulse; Normal state
AXIS P3364–V Live View Config - Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports & Devices &...
Page 29 - Preset Positions
AXIS P3364–V PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas,see View Area, on page 22 . Preset Positions A preset position is a predefined view that can be used to quickly ...
Page 30 - Advanced; Limits
AXIS P3364–V PTZ (Pan Tilt Zoom) 1. Go to PTZ > Guard Tour and click Add . 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random...
Page 31 - Motion Detection
AXIS P3364–V Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severelydefocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors &...
Page 32 - Detectors; Set Up Motion Detection Windows; Motion Detection Parameters
AXIS P3364–V Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Wi...
Page 33 - Recommended values; Audio Detection; Detectors > Audio Detection; Activity
AXIS P3364–V Detectors Medium level (50%) A large difference in luminanceis required to trigger motiondetection. Low level (0%) Even very small objects triggermotion detection. An object that appears inthe window triggers motiondetection only for a very shorttime before it is considered asnon-moving...
Page 34 - Application Licenses; Application Considerations
AXIS P3364–V Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, forexample video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For informationabo...
Page 35 - Applications
AXIS P3364–V Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factorydefault, see Reset to Factory Default Settings . 35
Page 37 - Events; Setting Up an Action Rule
AXIS P3364–V Events - Recurrence – Trigger the rule periodically. See Recurrences, on page 38 . This can for example be used to upload an image every 5 minutes. - Use Schedule – Trigger the rule according to the selected schedule. See Schedules, on page 38 . Available actions include: • Day/Night Vi...
Page 38 - Schedules
AXIS P3364–V Events The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-t...
Page 40 - Recording List; Continuous Recording
AXIS P3364–V Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 40 . • To set up action rules, see page 37 . • To access recordings, see Recording List, on page 40 . • To configure camera c...
Page 41 - Users
AXIS P3364–V System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer log...
Page 42 - System Options; Certificates
AXIS P3364–V System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the ...
Page 43 - Audio Support
AXIS P3364–V System Options To install a self-signed certificate: 1. Go to Setup > System Options > Security > Certificates . 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1. Create a self-signed certificate as ...
Page 44 - Basic TCP/IP Settings; Network Interface Mode
AXIS P3364–V System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one versionmust always be enabled. Network Interface Mode The network interface to the AXIS product can be wired or wireless. D...
Page 45 - AXIS Internet Dynamic DNS Service; Advanced TCP/IP Settings; DNS Configuration; NTP Configuration
AXIS P3364–V System Options AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TC...
Page 46 - HTTP; Use manually selected NAT router -; Save; RTSP
AXIS P3364–V System Options HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced . In addition to the default setting, which is 80, any port in the range 1024–65535 can be used. HTTPS The HTTPS port used by the Axis product can be cha...
Page 47 - SOCKS; SNMP; Read community; Enable traps
AXIS P3364–V System Options Note H.264 video streams will not be available if the RTSP server is disabled. SOCKS SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the otherside of a firewall or proxy server. This functionality is usef...
Page 48 - UPnP; Bonjour; Storage; SD Card
AXIS P3364–V System Options UPnP TM The Axis product includes support for UPnP TM . UPnP TM is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. UPnP TM can be disabled under System Options > Network > UPnP TM . RTP/H.264 ...
Page 49 - Network Share; Port Status; Maintenance
AXIS P3364–V System Options The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management . If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair . This option is only available for SD cards with ext4....
Page 50 - Support Overview; System Overview
AXIS P3364–V System Options Click Restore to reset most settings to the factory default values. The following settings are not affected: • the boot protocol (DHCP or static) • the static IP address • the default router • the subnet mask • the system time • the IEEE 802.1X settings • the focus positi...
Page 51 - Scripting; File Upload
AXIS P3364–V System Options Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support. Connection List - Lists all clients that are currently accessing media streams. Crash Report - Generates an archive with...
Page 53 - Upgrade Server
AXIS P3364–V Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problemshould be to check the current firmware version. The latest version may contain a correction that fixe...
Page 54 - Windows; Symptoms, Possible Causes and Remedial Actions; Problems setting the IP address; The product cannot be accessed from a browser
AXIS P3364–V Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Statusindicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is f...
Page 55 - Troubleshooting
AXIS P3364–V Troubleshooting The IP address has beenchanged by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address hasbeen changed, use AXIS IP Utility or AXIS Camera Management to locate the product on thenetwork. Identify the product using its model or seria...
Page 60 - SD Card Slot; Performance Considerations
AXIS P3364–V Technical Specifications 3.3 V max 50 mA 1 2 3 4 Audio Connector 3.5 mm audio connectors(stereo) 1 2 3 Audio Input Audio Output 1 Tip Microphone/Line in 2 Ring Line out (mono) 3 Sleeve Ground Ground SD Card Slot Supports SD cards with up to 64 GB of storage. For best recording performan...