Page 3 - WARNING; Support
Photobiological Safety This product fulfills the requirements for photobiological safetyaccording to IEC/EN 62471 (risk group 1). Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the powersupply for its internal real-time clock (RTC). Under normal conditionsthis battery will last f...
Page 4 - AXIS P3364–LV Network Camera; Table of Contents; Setting Up the Product
AXIS P3364–LV Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LED Indicators . . . . . . . . . . . . ....
Page 5 - Connectors
AXIS P3364–LV Network Camera Table of Contents Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 54 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Connectors . . . . . . . . . . . . . . . . . . . . . . . ...
Page 6 - Hardware Overview
AXIS P3364–LV Network Camera Hardware Overview Hardware Overview 12 16 10 1 2 3 4 5 6 7 8 13 14 15 11 9 1. Heater (only in outdoor model) 2. IR light 3. Network connector (PoE) 4. Audio out 5. LED indicators 6. Audio in 7. I/O connector 8. Control button 9. Optical shield 10. SD memory card slot11. ...
Page 7 - Network Connector; Digital output; Audio Connector; Unmount; Control Button
AXIS P3364–LV Network Camera Hardware Overview Connectors and Buttons For technical specifications, see page 57 . Network Connector RJ45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE NOTICE NOTICE The product shall be connected using a shielded network cable (STP) or an optical fibe...
Page 8 - LED
AXIS P3364–LV Network Camera Hardware Overview LED Indicators LED Color Indication Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to a 10 Mbit/s network. Flashes for network activity. Network Unlit No network connection. Green Steady gr...
Page 9 - Accessing the Product; Access from a Browser
AXIS P3364–LV Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,Safari with M...
Page 11 - OK; Set Power Line Frequency; The Live View Page; Controls on the Live View Page; View size
AXIS P3364–LV Network Camera Accessing the Product 4. Click OK . The password has now been configured. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 51 ) or by resetting the product to factory defa...
Page 12 - AXIS Media Control viewer toolbar; AMC Audio Controls
AXIS P3364–LV Network Camera Accessing the Product Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and configure output buttons, see page 28 . The Manual Trigger button is used to trigger an action rule from the Live ...
Page 13 - PTZ Controls
AXIS P3364–LV Network Camera Accessing the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured from the Audio tab in the AMC Control panel: • Push-...
Page 14 - Media Streams; MJPEG
AXIS P3364–LV Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network willdetermine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, au...
Page 15 - Settings; Alternative Methods of Accessing the Video Stream; Motion JPEG server push
AXIS P3364–LV Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’sManual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the A...
Page 16 - Accessing Audio Streams; VAPIX® Application Programming Interface (API); QuickTime; Java applet
AXIS P3364–LV Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this...
Page 17 - Setup; Basic Setup
AXIS P3364–LV Network Camera Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access t...
Page 18 - Video and Audio; Video Stream; Image; Image
AXIS P3364–LV Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 18 . • Stream profiles. See page 19 . • Camera settings. See page 20 . • View area. See page 2...
Page 19 - Stream Profiles
AXIS P3364–LV Network Camera Video and Audio • Resolution . Select the default resolution. • Compression . The compression level affects the image quality, bandwidth and file size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger f...
Page 20 - Camera Settings; Image Appearance; Exposure Settings
AXIS P3364–LV Network Camera Video and Audio • When setting up continuous recording. See Continuous Recording, on page 41 . • In the Live View page – select the stream profile from the Stream profile drop-down list. For quick setup, use one of the predefined stream profiles. Each predefined profile ...
Page 21 - Iris adjustment
AXIS P3364–LV Network Camera Video and Audio Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, select a predefined area. Shutter & Gain The shutter and gain settings ...
Page 22 - Built-in IR Illuminations LEDs; CAUTION; View Area; Overlay
AXIS P3364–LV Network Camera Video and Audio The Day/Night shift level bar helps determine when the camera will shift from day mode to night mode. Normally, the camera automatically changes mode from day to night when very dark (level 100 in the slider). By setting Day/Night shift level to a lower v...
Page 23 - Overlay Image; Privacy Mask
AXIS P3364–LV Network Camera Video and Audio 1. Go to Video & Audio > Video Stream and select the Image tab. 2. To include an overlay image, select Include overlay image at the coordinates . The overlay image must first be uploaded to the Axis product, see Overlay Image . 3. To include date a...
Page 24 - Audio Settings; Audio Modes
AXIS P3364–LV Network Camera Video and Audio Focus & Zoom Focus and zoom should only be configured when installing or reinstalling the product. For installation instructions, refer to the product’s Installation Guide. To set focus and zoom: 1. Install the camera as described in the Installation ...
Page 25 - Audio Input; Audio Output; Audio Clips
AXIS P3364–LV Network Camera Video and Audio Audio Input An external microphone or a line source can be connected to the Audio-in connector. Configure the audio input settings under Video & Audio > Audio Settings . Note The internal microphone is used by default; the external microphone is us...
Page 26 - Audio
AXIS P3364–LV Network Camera Video and Audio To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips . For more information see the online help . To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more informati...
Page 27 - Default Viewer for Browsers; Live View Config
AXIS P3364–LV Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features ofthe Live View page. • Stream Profile. See page 19 . • Default Viewer for Browser. See page 27 . • Viewer Setti...
Page 28 - Viewer Settings; User Defined Links
AXIS P3364–LV Network Camera Live View Config Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of thefollowing installed on the client: • JVM (J2SE) 1.4.2 or higher...
Page 29 - Pulse; Normal state
AXIS P3364–LV Network Camera Live View Config - Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports...
Page 30 - Preset Positions
AXIS P3364–LV Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas,see View Area, on page 22 . Preset Positions A preset position is a predefined view that can be ...
Page 31 - Advanced; Controls
AXIS P3364–LV Network Camera PTZ (Pan Tilt Zoom) 1. Go to PTZ > Guard Tour and click Add . 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or s...
Page 32 - Detectors; Motion Detection
AXIS P3364–LV Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severelydefocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. G...
Page 33 - Set Up Motion Detection Windows; Motion Detection Parameters
AXIS P3364–LV Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Mot...
Page 34 - Recommended values; Audio Detection; Detectors > Audio Detection; Activity
AXIS P3364–LV Network Camera Detectors Medium level (50%) A large difference in luminanceis required to trigger motiondetection. Low level (0%) Even very small objects triggermotion detection. An object that appears inthe window triggers motiondetection only for a very shorttime before it is conside...
Page 35 - Applications; Application Licenses; Application Considerations
AXIS P3364–LV Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, forexample video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. Fo...
Page 37 - Events
AXIS P3364–LV Network Camera Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion isdetected. The set of conditions that defines how and when the action is triggered is called an Action Rule . Available action rul...
Page 38 - Setting Up an Action Rule
AXIS P3364–LV Network Camera Events - Recurrence – Trigger the rule periodically. See Recurrences, on page 39 . This can for example be used to upload an image every 5 minutes. - Use Schedule – Trigger the rule according to the selected schedule. See Schedules, on page 39 . Available actions include...
Page 39 - Schedules
AXIS P3364–LV Network Camera Events The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again d...
Page 41 - Recordings; Recording List; Continuous Recording
AXIS P3364–LV Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 41 . • To set up action rules, see page 38 . • To access recordings, see Recording List, on page 41 . • To co...
Page 42 - System Options; Users
AXIS P3364–LV Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anon...
Page 43 - Audio Support
AXIS P3364–LV Network Camera System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings...
Page 44 - Network; Basic TCP/IP Settings; IPv4 Address Configuration
AXIS P3364–LV Network Camera System Options • Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server – Obtains date and time from an NTP server. With this...
Page 45 - AXIS Internet Dynamic DNS Service; Advanced TCP/IP Settings; DNS Configuration; NTP Configuration
AXIS P3364–LV Network Camera System Options The AVHS settings are configured under System Options > Network > TCP IP > Basic . The possibility to connect to an AVHS service is enabled by default. To disable, clear the Enable AVHS box. One-click enabled - Press the product’s control button (...
Page 46 - Link-Local IPv4 Address; Use manually selected NAT router -; Save
AXIS P3364–LV Network Camera System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP a...
Page 47 - RTSP; SOCKS; SNMP
AXIS P3364–LV Network Camera System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can bech...
Page 48 - SNMP v3; UPnP; Always Multicast Video; Bonjour; Storage; SD Card; vFAT
AXIS P3364–LV Network Camera System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled...
Page 49 - Network Share
AXIS P3364–LV Network Camera System Options 2. Go to System Options > Storage and click SD Card . 3. Click Format and select the desired file system. Note During formatting any previous data stored on the disk will be lost. Mounting is done automatically when the card is inserted or when the prod...
Page 50 - Port Status; Maintenance; Support Overview; System Overview
AXIS P3364–LV Network Camera System Options The I/O ports are configured under System Options > Ports & Devices > I/O Ports . The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit . Port Status The list on the System Options ...
Page 51 - Include snapshot with default image settings; Scripting; File Upload
AXIS P3364–LV Network Camera System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query. System Log - Provid...
Page 53 - Troubleshooting; Upgrade Server
AXIS P3364–LV Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problemshould be to check the current firmware version. The latest version may contain a corr...
Page 54 - Windows; Symptoms, Possible Causes and Remedial Actions; Problems setting the IP address; The product cannot be accessed from a browser
AXIS P3364–LV Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Statusindicator indicates a failed upgrade. To recover the product, follow the steps below. The se...
Page 60 - SD Card Slot; Performance Considerations
AXIS P3364–LV Network Camera Technical Specifications Digital Input 3 Connect to pin 1 to activate, or leave floating (unconnected)to deactivate 0 to max 40 V DC Digital Output 4 Connected to pin 1 when activated, floating (unconnected)when deactivated. If used with an inductive load, e.g. a relay,a...