Page 3 - WARNING; Support
Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the powersupply for its internal real-time clock (RTC). Under normal conditionsthis battery will last for a minimum of five years.Low battery power affects the operation of the RTC, causing it to resetat every power-up. When the batt...
Page 4 - AXIS P3364-VE Network Camera; Table of Contents; Setting Up the Product
AXIS P3364-VE Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . ....
Page 5 - Connectors
AXIS P3364-VE Network Camera Table of Contents Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 55 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Connectors . . . . . . . . . . . . . . . . . . . . . . . ...
Page 6 - Hardware Overview; CAUTION; Connectors and Buttons
AXIS P3364-VE Network Camera Hardware Overview Hardware Overview 10 11 12 2 1 3 4 5 6 7 8 9 14 13 1. Camera unit 2. Network connector (PoE) 3. Audio out 4. LED connectors 5. Audio in 6. I/O connector 7. Control button 8. Fan output connector 9. SD memory card slot 10. Mounting bracket11. Network cab...
Page 7 - Network Connector; Audio Connector; Control Button; LED Indicators
AXIS P3364-VE Network Camera Hardware Overview Network Connector RJ45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE NOTICE NOTICE The product shall be connected using a shielded network cable (STP) or an optical fiber cable. All cables connecting theproduct to the network shall be i...
Page 9 - Accessing the Product; Access from a Browser
AXIS P3364-VE Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,Safari with M...
Page 11 - Set Power Line Frequency; The Live View Page; Controls on the Live View Page; View size
AXIS P3364-VE Network Camera Accessing the Product Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 52 ) or by resetting the product to factory default. Select the power line frequency (50 Hz or 60 Hz...
Page 12 - Manual Trigger; AXIS Media Control viewer toolbar
AXIS P3364-VE Network Camera Accessing the Product Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and configure output buttons, see page 28 . The Manual Trigger button is used to trigger an action rule from the Live ...
Page 13 - AMC Audio Controls; PTZ Controls
AXIS P3364-VE Network Camera Accessing the Product The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel. Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the co...
Page 14 - Pan and Tilt bars
AXIS P3364-VE Network Camera Accessing the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. The PTZ controls can be disabled under PTZ > Advanced > Controls , see Controls, on page 31 . 14
Page 15 - Media Streams; MJPEG
AXIS P3364-VE Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network willdetermine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, au...
Page 16 - Settings; Alternative Methods of Accessing the Video Stream; Motion JPEG server push
AXIS P3364-VE Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’sManual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the A...
Page 17 - Accessing Audio Streams; VAPIX® Application Programming Interface (API); QuickTime; Java applet
AXIS P3364-VE Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this...
Page 18 - Setup; Basic Setup
AXIS P3364-VE Network Camera Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access t...
Page 19 - Video and Audio; Video Stream; Image; Image
AXIS P3364-VE Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 19 . • Stream profiles. See page 20 . • Camera settings. See page 21 . • View area. See page 2...
Page 20 - Stream Profiles
AXIS P3364-VE Network Camera Video and Audio • Resolution . Select the default resolution. • Compression . The compression level affects the image quality, bandwidth and file size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger f...
Page 21 - Camera Settings; Image Appearance; Exposure Settings
AXIS P3364-VE Network Camera Video and Audio • When setting up continuous recording. See Continuous Recording, on page 41 . • In the Live View page – select the stream profile from the Stream profile drop-down list. For quick setup, use one of the predefined stream profiles. Each predefined profile ...
Page 22 - Iris adjustment
AXIS P3364-VE Network Camera Video and Audio Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, select a predefined area. Shutter & Gain The shutter and gain settings ...
Page 23 - Overlay
AXIS P3364-VE Network Camera Video and Audio The Day/Night shift level bar helps determine when the camera will shift from day mode to night mode. Normally, the camera automatically changes mode from day to night when very dark (level 100 in the slider). By setting Day/Night shift level to a lower v...
Page 24 - Privacy Mask
AXIS P3364-VE Network Camera Video and Audio Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provideextra information or to mask a part of the image. Since it is static, the position and size of an overlay image wil...
Page 25 - Audio Settings; Audio Modes; Audio Input
AXIS P3364-VE Network Camera Video and Audio 5. If more adjustments are needed, go to the Advanced tab. Note • Changing the zoom level moves the focus position. Focus should always be adjusted after changing the zoom. • Movements in front of the camera should be avoided during automatic focusing. On...
Page 26 - Audio Output; Audio Clips
AXIS P3364-VE Network Camera Video and Audio To use a professional microphone requiring 48 V phantom power, you need an external power supply and a balanced-unbalancedconverter (audio transformer) in between. Use the Input gain to control the volume (dB Full Scale) of the audio input. If the sound i...
Page 27 - Default Viewer for Browsers; Live View Config
AXIS P3364-VE Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features ofthe Live View page. • Stream Profile. See page 20 . • Default Viewer for Browser. See page 27 . • Viewer Setti...
Page 28 - Viewer Settings; User Defined Links
AXIS P3364-VE Network Camera Live View Config Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of thefollowing installed on the client: • JVM (J2SE) 1.4.2 or higher...
Page 29 - Pulse; Normal state
AXIS P3364-VE Network Camera Live View Config - Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports...
Page 30 - Preset Positions
AXIS P3364-VE Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas,see View Area, on page 23 . Preset Positions A preset position is a predefined view that can be ...
Page 31 - Advanced; Controls
AXIS P3364-VE Network Camera PTZ (Pan Tilt Zoom) 1. Go to PTZ > Guard Tour and click Add . 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or s...
Page 32 - Detectors; Motion Detection
AXIS P3364-VE Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severelydefocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. G...
Page 33 - Set Up Motion Detection Windows; Motion Detection Parameters
AXIS P3364-VE Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Mot...
Page 34 - Recommended values; Audio Detection; Detectors > Audio Detection; Activity
AXIS P3364-VE Network Camera Detectors Medium level (50%) A large difference in luminanceis required to trigger motiondetection. Low level (0%) Even very small objects triggermotion detection. An object that appears inthe window triggers motiondetection only for a very shorttime before it is conside...
Page 35 - Applications; Application Licenses; Application Considerations
AXIS P3364-VE Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, forexample video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. Fo...
Page 37 - Events
AXIS P3364-VE Network Camera Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion isdetected. The set of conditions that defines how and when the action is triggered is called an Action Rule . Available action rul...
Page 38 - Setting Up an Action Rule
AXIS P3364-VE Network Camera Events • System - System Initializing – Trigger the rule when the product is being started. This can for example be used to send a notification when the product restarts. • Time - Recurrence – Trigger the rule periodically. See Recurrences, on page 40 . This can for exam...
Page 39 - Schedules
AXIS P3364-VE Network Camera Events 8. Select Network Share from the Storage drop-down list. To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours...
Page 41 - Recordings; Recording List; Continuous Recording
AXIS P3364-VE Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 41 . • To set up action rules, see page 38 . • To access recordings, see Recording List, on page 41 . • To co...
Page 42 - System Options; Users
AXIS P3364-VE Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anon...
Page 43 - Audio Support
AXIS P3364-VE Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless networkdevices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802...
Page 44 - Network; Basic TCP/IP Settings; IPv4 Address Configuration
AXIS P3364-VE Network Camera System Options To change the date and time settings, select the preferred Time mode under New Server Time : • Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated autom...
Page 45 - Assign IP Address Using ARP/Ping
AXIS P3364-VE Network Camera System Options Assign IP Address Using ARP/Ping The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power. 1. Acquire a free static IP address on the same network segment as the computer. 2. Locate the serial...
Page 46 - AXIS Internet Dynamic DNS Service; Advanced TCP/IP Settings; DNS Configuration; NTP Configuration
AXIS P3364-VE Network Camera System Options AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options >...
Page 47 - HTTP; Use manually selected NAT router -; Save; RTSP
AXIS P3364-VE Network Camera System Options HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced . In addition to the default setting, which is 80, any port in the range 1024–65535 can be used. HTTPS The HTTPS port used by the Axis pr...
Page 48 - SOCKS; SNMP
AXIS P3364-VE Network Camera System Options Note H.264 video streams will not be available if the RTSP server is disabled. SOCKS SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the otherside of a firewall or proxy server. This funct...
Page 49 - UPnP; Bonjour; Storage; SD Card
AXIS P3364-VE Network Camera System Options SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 42 . To enable SNMP v3, check the box and provide the initial user passwor...
Page 50 - Network Share; Port Status
AXIS P3364-VE Network Camera System Options Mounting is done automatically when the card is inserted or when the product is started. A manual mount is only required if thecard has been unmounted and not ejected and re-inserted. To unmount the SD card: 1. Go to System Options > Storage and click S...
Page 51 - Support Overview; System Overview
AXIS P3364-VE Network Camera System Options Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance . Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the cur...
Page 52 - Include snapshot with default image settings; Scripting; File Upload
AXIS P3364-VE Network Camera System Options Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the product (see below). Server Report - Provides information about the product status in a pop-up window. The Access Log is auto...
Page 54 - Troubleshooting; Upgrade Server
AXIS P3364-VE Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problemshould be to check the current firmware version. The latest version may contain a corr...
Page 55 - Windows; Symptoms, Possible Causes and Remedial Actions; Problems setting the IP address; The product cannot be accessed from a browser
AXIS P3364-VE Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Statusindicator indicates a failed upgrade. To recover the product, follow the steps below. The se...
Page 61 - SD Card Slot; Performance Considerations
AXIS P3364-VE Network Camera Technical Specifications DC output 2 Can be used to power auxiliary equipment.Note: This pin can only be used as power out. 3.3 V DCMax load = 50 mA Digital Input 3 Connect to pin 1 to activate, or leave floating (unconnected)to deactivate 0 to max 40 V DC Digital Output...