Page 3 - Support
responsible for waste disposal. In accordance with local legislation,penalties may be applicable for incorrect disposal of this waste. Europe This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EUon waste electrical and electroni...
Page 4 - Table of Contents
AXIS M3204 Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Connectors and Buttons . ....
Page 5 - Connectors and Buttons; Network Connector
AXIS M3204 Network Camera Hardware Overview Hardware Overview 2 1 3 4 5 6 7 1 Status indicator LED 2 Cover plates 3 Control button 4 Power indicator LED 5 Network indicator LED 6 Network connector 7 Product ID and Serial number (S/N) Connectors and Buttons For technical specifications, see page 51 ....
Page 6 - Hardware Overview; Control Button; LED Indicators; LED
AXIS M3204 Network Camera Hardware Overview Control Button The control button is used for: • Resetting the product to factory default settings. See page 46 . • Connecting to an AXIS Video Hosting System service. See page 40 . To connect, press and hold the button for about 3 seconds until the Status...
Page 7 - Access from a Browser; root
AXIS M3204 Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,Safari with Maci...
Page 8 - Accessing the Product; Create self-signed certificate; Set Power Line Frequency; The Live View Page
AXIS M3204 Network Camera Accessing the Product The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 46 . To set the password via a stand...
Page 9 - Controls on the Live View Page; Manual Trigger; AXIS Media Control viewer toolbar
AXIS M3204 Network Camera Accessing the Product Controls on the Live View Page Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG. Select a stream profile for the Live View page from the Stream Profile drop-down list. For information about how to con...
Page 10 - PTZ Controls
AXIS M3204 Network Camera Accessing the Product Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view. The Record button is used to record the current video stream. The location where the recording is...
Page 11 - MJPEG
AXIS M3204 Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine thetype you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list...
Page 12 - Media Streams; Settings; Alternative Methods of Accessing the Video Stream; Motion JPEG server push
AXIS M3204 Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for moreinformation. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Pa...
Page 14 - Setup; Basic Setup
AXIS M3204 Network Camera Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to a...
Page 15 - Video Stream; Pixel Counter
AXIS M3204 Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 15 . • Stream profiles. See page 16 . • Camera settings. See page 16 . • View area. See page 17 . • Overlay image. See page 18 . • Privacy mask. See page 19 ....
Page 16 - Video; Stream Profiles; Camera Settings
AXIS M3204 Network Camera Video Click Save to apply the new settings. H.264 H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.An H.264 video stream consists of different types of frames such as I-frames and P-frames. An...
Page 17 - Image Appearance; View Area
AXIS M3204 Network Camera Video Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image...
Page 18 - Overlay; Overlay Image
AXIS M3204 Network Camera Video Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of thefull view. Overlay Overlays are used to provide extra information, for example for forensic video analysis or during product installation an...
Page 19 - Privacy Mask
AXIS M3204 Network Camera Video - To scale the image automatically, select Scale with resolution . The image will be scaled down to fit the resolution used by the Axis product. 5. Click Save . To select the image to use as overlay: 1. Go to Video > Overlay Image . 2. Select the image to use from ...
Page 21 - Default Viewer for Browsers
AXIS M3204 Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features ofthe Live View page. • Stream Profile. See page 16 . • Default Viewer for Browser. See page 21 . • Viewer Settings...
Page 22 - Live View Config; Enable recording button; User Defined Links; Show custom link
AXIS M3204 Network Camera Live View Config • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 11 . User Def...
Page 23 - Preset Positions
AXIS M3204 Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas,see View Area on page 17 . Preset Positions A preset position is a predefined view that can be used...
Page 24 - Advanced; Controls; Panel Shortcut Command Buttons; Enable/Disable controls
AXIS M3204 Network Camera PTZ (Pan Tilt Zoom) Note This Axis product supports limited guard tours. The pause between successive guard tours must be set to at least 10 minutes. Advanced Controls Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX...
Page 25 - Camera Tampering; Motion Detection
AXIS M3204 Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severelydefocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go t...
Page 26 - Detectors; Set Up Motion Detection Windows; Motion Detection Parameters
AXIS M3204 Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion...
Page 27 - Recommended values
AXIS M3204 Network Camera Detectors Medium level (50%) A large difference in luminanceis required to trigger motiondetection. Low level (0%) Even very small objects triggermotion detection. An object that appears inthe window triggers motiondetection only for a very shorttime before it is considered...
Page 28 - Application Licenses
AXIS M3204 Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, forexample video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For i...
Page 29 - Applications
AXIS M3204 Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factorydefault, see Reset to Factory Default Settings . 29
Page 31 - Events; Setting Up an Action Rule
AXIS M3204 Network Camera Events - Preset Position – Go to a preset position. - Guard Tour – Start a guard tour. See Guard Tour on page 23 . • Record Video – Record video to a selected storage. • Send Images – Send images to a recipient. • Send Notifications – Send a notification message to a recipi...
Page 32 - Setting Up an Email Recipient
AXIS M3204 Network Camera Events Recipient Use with action Email 1 Send Images Send Notification Send Video Clip FTP Send Images Send Video Clip HTTP Send Images Send Notification Send Video Clip HTTPS Send Images Send Notification Send Video Clip Network Share 2 Send Images Send Video Clip TCP Send...
Page 33 - Schedules
AXIS M3204 Network Camera Events 4. Select the email provider from the Provider list. 5. Enter the user ID and password for the email account. 6. Click Test to send a test email. To set up an email recipient using for example a corporate email server, follow the instructions above but select User de...
Page 34 - Recording List
AXIS M3204 Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 34 . • To set up action rules, see page 31 . • To access recordings, see Recording List on page 34 . • To config...
Page 35 - Upload Language; Restore
AXIS M3204 Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selectedlanguage. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file...
Page 36 - Security; Users
AXIS M3204 Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymo...
Page 37 - System Options; Certificates
AXIS M3204 Network Camera System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. T...
Page 38 - Network; Basic TCP/IP Settings
AXIS M3204 Network Camera System Options To install a self-signed certificate: 1. Go to Setup > System Options > Security > Certificates . 2. Click Create self-signed certificate and provide the requested information. To create and install a CA-signed certificate: 1. Create a self-signed ce...
Page 39 - IPv4 Address Configuration; Enable ARP/Ping setting of IP address
AXIS M3204 Network Camera System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings areconfigured under System Options > Network > TCP/IP > Basic . DHCP (Dynamic Host Config...
Page 40 - AXIS Internet Dynamic DNS Service; Advanced TCP/IP Settings; DNS Configuration
AXIS M3204 Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the Installation and Man...
Page 41 - NTP Configuration
AXIS M3204 Network Camera System Options NTP Configuration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under System Options > Network > TCP/IP > Advanced . Select Obtain NTP server address via DHCP to use the NT...
Page 42 - FTP; SOCKS
AXIS M3204 Network Camera System Options Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the field. If no router is specified, the product automatically searches for NAT routers on your network. If more than one router ...
Page 43 - UPnP; Bonjour
AXIS M3204 Network Camera System Options The Axis product can be configured to support SNMP on the System Options > Network > SNMP page. Depending on the level of security required, select the version on SNMP to use. SNMP v1/v2 provides the lowest level of security. The community name can be s...
Page 44 - Storage; Network Share; Maintenance
AXIS M3204 Network Camera System Options Storage Network Share Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated forrecordings and data from the Axis products connected to the network. For information about reference NAS devices, go ...
Page 45 - Support Overview; System Options > Support > Support Overview; System Overview; System Options > Support > System Overview; Scripting
AXIS M3204 Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 47 . System Overview To get an overv...
Page 46 - File Upload
AXIS M3204 Network Camera System Options File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, goto System Options > Advanced > File Upload . Uploaded files are accessed through http://<ip address>/local/&l...
Page 47 - Checking the Firmware
AXIS M3204 Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problemshould be to check the current firmware version. The latest version may contain a correct...
Page 48 - Troubleshooting; Symptoms, Possible Causes and Remedial Actions; Problems setting the IP address; The product cannot be accessed from a browser; The product is accessible locally but not externally; Basic
AXIS M3204 Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting th...
Page 50 - Storage and disk management problems
AXIS M3204 Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if otherread or write problems occur. To identify the source of the problem, check the System Log under Sy...
Page 52 - Technical Specifications
AXIS M3204 Network Camera Technical Specifications Function/group Item Specifications ApplicationProgrammingInterface Open API for software integration, including VAPIX® and AXIS Camera ApplicationPlatform; specifications at www.axis.com AXIS Video Hosting System (AVHS) withOne-Click Camera Connecti...
Page 53 - Item; Performance Considerations
AXIS M3204 Network Camera Technical Specifications Function/group Item Specifications Videomanagementsoftware (notincluded) AXIS Camera Companion (included), AXIS Camera Station and video managementsoftware from Axis’ Application Development Partners (not included). Seewww.axis.com/products/video/so...
