Page 2 - Notices; Liability; Support
AXIS M3011 User’s Manual Notices This manual is intended for administrators and users of the AXIS M3011 Network Camera, and is applicable for firmware release 5.0 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use w...
Page 3 - AXIS M3011 - Table of contents; Contents
3 AXIS M3011 - Table of contents Contents AXIS M3011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 4 - Key features; Superior image quality
4 AXIS M3011 AXIS M3011 Key features • Superior image quality AXIS M3011 offers superior image quality with progressive scan, providing crisp and clear images of both illuminated and dark areas. • Multiple H.264, Motion JPEG and MPEG-4 Part 2 streams Multiple H.264 and Motion JPEG streams can be pro...
Page 5 - Overview
5 AXIS M3011 Overview springs metal cameramodule holder LED indicators network connectorin camera magnetic dome cover plugs (2x) ceiling camera module holder arrow camera arrow * * RJ-45 Ethernet connector. Supports Power over Ethernet. Using shielded cables is recommended. control button (may be re...
Page 6 - LED indicators
6 AXIS M3011 LED indicators LED Color Indication Network Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to 10 Mbit/s network. Flashes for network activity. Unlit No network connection. Status Green Steady green for normal operation.Note...
Page 7 - AXIS M3011 - Accessing the Camera; Accessing the Camera; Technical Specifications,; Access from a browser; Setting the root password,; Live View
7 AXIS M3011 - Accessing the Camera Accessing the Camera To install the AXIS M3011 network camera, refer to the installation guide supplied with your product. The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with...
Page 8 - Setting the root password
8 AXIS M3011 - Accessing the Camera Setting the root password 1. When accessing the camera for the first time, the ‘ Configure Root Password ’ dialog appears. 2. Enter a password and re-enter to confirm. Click OK . The Enter Network Password dialog appears. 3. Enter the User name: root 4. Enter the ...
Page 9 - Setting the root password over a secure connection; Create self-signed certificate; Provide the requested information and click; OK; • The default administrator user; root
9 AXIS M3011 - Accessing the Camera Setting the root password over a secure connection To gain access to the product, you must set the password for the default administrator user - ‘root’. This is done in the ‘Configure Root Password’ dialog, which appears when the network camera is accessed for the...
Page 10 - AXIS M3011 - Lens adjustments; Lens adjustments; To adjust the position of the lens, follow these steps:; Focus; page is satisfactory.
10 AXIS M3011 - Lens adjustments Lens adjustments To adjust the position of the lens, follow these steps: Open the Live View page in your web browser. While checking the image in the Live View page, move the lens to the desired position. Focus The focus of the AXIS M3011 Network Camera is set at the...
Page 11 - The Live View page; General controls
11 AXIS M3011 - Lens adjustments The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below will show up unless configured to do so. General controls AXIS Media Control toolbar The AMC viewer toolbar (AXIS Media Control) is avail...
Page 12 - Video Streams; Unicast RTP
12 AXIS M3011 - Video Streams Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264, Motion JPEG, and MPEG-4 video strea...
Page 13 - Settings; Motion JPEG; QuickTimeTM
13 AXIS M3011 - Video Streams AXIS Media Control (AMC) AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows is the recommended method of accessing live video from the network camera. The AMC control panel can be used to configure various video and audio settings. Please see the AMC use...
Page 14 - Video; Video Stream; Image; Image Appearance
14 AXIS M3011 - Video Video This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all settings; and Operators , who have access to the settings for Basic Setup, Video and Events. You can configure the camera by clicking Setup ...
Page 15 - Bit Rate Control; MJPEG; Stream Profiles
15 AXIS M3011 - Video Bit Rate Control The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up bandwidth for increased activity in the image, and less for lower activity in the monitored area. CBR allows you ...
Page 16 - Enable Backlight compensation -; View Image Settings; Overlay Image
16 AXIS M3011 - Video White balance This is used to compensate for the different colors present in different light sources, to make the colors in the image appear the same. The AXIS M3011 can be set to automatically identify the light source and compensate for its color. Alternatively, the type of l...
Page 17 - AXIS M3011 - Live View Config; Live View Config; Layout; Stream Profile; Default Viewer
17 AXIS M3011 - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video > Stream Profiles . See the online help file...
Page 18 - Viewer Settings; Show viewer toolbar; Action Buttons; Show manual trigger button; User Defined Links
18 AXIS M3011 - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the MPEG-4 and H.264 decoders included with AMC. This is...
Page 19 - Events; Event Servers
19 AXIS M3011 - Events Events Pre-defined parameters, known as an event or Event Type can trigger certain actions in the camera. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server , to receive uploaded images. An event that is triggered by a...
Page 20 - Notes
20 AXIS M3011 - Events Triggered Event A triggered event could be activated by: • a manually activated action, such as from an action button in the web interface• detected movement in a configured motion detection window• on restart (reboot), after power loss• camera tampering How to set up a trigge...
Page 21 - Scheduled Event; Configuration example:; Camera Tampering; How to set up a triggered event,
21 AXIS M3011 - Events Scheduled Event A Scheduled event can be activated at preset times, in a repeating pattern on selected weekdays. Configuration example: 1. Click Add scheduled... on the Event Types page. 2. Enter a descriptive Name for the event, such as Scheduled e-mail upload. 3. Set the Pri...
Page 22 - Motion Detection; Included; windows target specific areas within the whole video image; Excluded; automatically ignored)
22 AXIS M3011 - Events Motion Detection Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. It is possible to configure a total of 10 Include and/or Exclude windows for motion detection. • Included windows target specific areas within the whole video...
Page 23 - Configuring Motion Detection; To exclude parts of the Include window, select the; Exclude; option and position the
23 AXIS M3011 - Events Configuring Motion Detection 1. Click Motion Detection in the Events menu. 2. Click the New button against Windows Name . 3. Select the Configure Included Windows or the Configure Excluded Windows option to define an Include or Exclude window, and enter a descriptive name in t...
Page 24 - AXIS M3011 - System Options; System Options; Security; Users; Enable Basic Setup -; IP Address Filter
24 AXIS M3011 - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as de...
Page 25 - Current Server Time -
25 AXIS M3011 - System Options Date & Time Current Server Time - Displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time - Select your time zone from the drop-down list. If you want the server clock to automaticall...
Page 26 - Network; Basic TCP/IP Settings; IPv4 Address Configuration -
26 AXIS M3011 - System Options Network Basic TCP/IP Settings AXIS M3011 support both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the camera can be set automatically via DHCP, or a sta...
Page 27 - - Press the camera’s control button (see; Always; Click
27 AXIS M3011 - System Options Enable AVHS - AXIS Video Hosting System (AVHS) in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to find a local AVHS Service Provider please go to www.axi...
Page 28 - Advanced TCP/IP Settings; Host Name Configuration -
28 AXIS M3011 - System Options Advanced TCP/IP Settings DNS Configuration - DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. Obtain DNS server address via DHCP - Automatically use the DNS server settings provided by the DHCP server. Click the View but...
Page 29 - Use manually selected NAT router; SOCKS
29 AXIS M3011 - System Options Notes: • For NAT traversal to work, this must be supported by the broadband router.• The broadband router has many different names: “NAT router”, “Network router“, Internet Gateway”, “Broadband sharing device” or “Home firewall” but the essential purpose of the device ...
Page 30 - SNMP v3; UPnPTM
30 AXIS M3011 - System Options QoS Settings - For each type of network traffic supported by your Axis network video product, enter a DSCP (Differentiated Services Codepoint) value. This value is used to mark the traffic’s IP header. When the marked traffic reaches a network router or switch, the DSC...
Page 31 - Upgrading the Firmware
31 AXIS M3011 - System Options RTP RTP/ MPEG-4 & H.264 - These settings are the port range, IP address, port number (video), and Time-To-Live value to use for the video stream(s) in multicast MPEG-4 and H.264 format. Only certain IP addresses and port numbers should be used for multicast streams...
Page 32 - About
32 AXIS M3011 - System Options Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information - the Server Report and Parameter List may prove useful when troubleshooting a p...
Page 33 - Resetting to Factory Default Settings; System Options > Maintenance; web page (as described; Control button; on the side of the camera; Using the Control Button
33 AXIS M3011 - System Options Resetting to Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 31) or use the Control button on the side of the camera (see page 5) as describe...
Page 34 - AXIS M3011 - Troubleshooting; Troubleshooting; Checking the Firmware; Maintenance; Emergency Recovery Procedure; Windows
34 AXIS M3011 - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network cameras. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction t...
Page 35 - Server Report; . The server report contains important; Log file; is available from
35 AXIS M3011 - Troubleshooting Axis Support If you contact Axis support, please help us to help you solve your problems by providing the server report, the log file and a detailed description of the problem. Server Report - go to Setup > System Options > Support > Support Overview . The se...
Page 36 - ping
36 AXIS M3011 - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try installation again. The IP address must be set within two minutes after power is applied to the camera. Ensure the Ping length is set to 408. See Installation Guide....
Page 37 - Decode only I frames; General performance considerations,; Live View Config > Layout > Default Viewer
37 AXIS M3011 - Troubleshooting For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup Poor rendering of MPEG-4/H.264 images Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.In the case of blurred text overlays, ...
Page 38 - AXIS M3011 - Technical Specifications; Technical Specifications; ⁄4” Progressive scan RGB VGA CMOS
38 AXIS M3011 - Technical Specifications Technical Specifications Function/group Item Specification Camera Models AXIS M3011 Image sensor ¼” Progressive scan RGB VGA CMOS Lens • 3.0 mm, F2.0, fixed iris• Angle of view horizontal: 66° vertical: 48° Light sensitivity 1 lux, F2.0 Shutter time 1/5000 s ...
Page 39 - Video motion detection, active tampering alarm
39 AXIS M3011 - Technical Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® from Axis Communications*, AXIS Media Control SDK*, event trigger data in video streamQuality of Service (QoS) layer 3, DiffServ ModelEmbedded Linux opera...
Page 40 - General performance considerations; The following factors are among the most important to consider:
40 AXIS M3011 - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and...
Page 41 - AXIS M3011 - Glossary of Terms; Glossary of Terms
41 AXIS M3011 - Glossary of Terms Glossary of Terms ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them. web browsers may come into contact with ActiveX controls, ActiveX documents, and Activ...
