AT&T EL52303 - Manual

Maintenance...................................................................83Important safety information ................................84 Safety information ...............................................84Precautions for users of implanted cardiac pacemakers .....................................

You must install and charge the battery before using the cordless handset. See pages 7 and 8 for easy instructions. Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mou...

2 TONE Quick reference guide - handset CHARGE light On when the handset is charging in the telephone base or charger. DIR/volUmE Press to scroll up while in menus (page 12). Press to increase the listening volume (pages 24 and 61).Press to show directory entries when the handset is not in use (page ...

3 Getting started TONE CID/volUmE Press to scroll down while in menus.Press to decrease the listening volume (pages 24 and 61).Press to show the caller ID log when the handset is not in use (page 43). While entering names or numbers in the directory, press to move the cursor to the left (page 31). •...

Getting started 4 TONE Quick reference guide - handset Using menus Press mEnU/SElECT to enter the main menu. Press CID or DIR to scroll through menu items. Press mEnU/SElECT to select or modify an item. Press oFF/CAnCEl to cancel an operation, back up to the previous menu, or exit the menu display. ...

5 Getting started x/DElETE Press to delete the message currently playing (page 61).Press twice to delete all old messages when the telephone is not in use (page 62). • • /REPEAT Press to repeat a message (page 61).Press twice to play the previous message (page 61). •• /SKIP Press to skip a message (...

Getting started 6 Telephone base and charger installation Install the telephone base and charger as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephon...

7 Getting started TONE Battery installation and charging Battery installation Install the battery as shown below. TONE Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. 1. Insert the supplied battery with the label THIS SIDE U...

Getting started 8 Battery installation and charging Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in t...

9 Getting started Wall mount installation The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase o...

11 Getting started Wall mount installation Wall mount to tabletop installation To change the telephone base from wall mount installation to tabletop installation, follow the steps below. If the telephone line cord and power adapter cord are bundled, untie them first. Push the telephone base up to de...

12 Telephone settings Menu overview Use the menu to change the telephone settings. Press mEnU/ SElECT in idle mode (when handset is not in use) to enter the main menu.Press CID or DIR to scroll through menu items. Press mEnU /SElECT to select or save the indicated item. -oR- Press oFF /CAnCEl to can...

13 Telephone settings Handset settings Ringer volume You can set the handset ringer volume level (1-6), or turn the ringer off. When the ringer is off, and Ringer off appears on the handset screen. Press mEnU/ SElECT in idle mode to enter the main menu. Press CID or DIR to scroll to Ringers , then p...

16 Telephone settings Handset settings Set date/time The answering system announces the day of the week and time of each message received prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call (see About caller ID on page 41)...

Telephone settings Handset settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or s...

19 Telephone settings Telephone base ringer volume When the telephone base is not in use, press / /-volUmE+ on the telephone base to set the ringer volume level (1-6), or turn the ringer off. A sample of the ringer sounds as you adjust the volume. The telephone base announces, “ Base ringer is off ”...

20 Making, answering and ending calls making a callTo make a call: Press PHonE/ FlASH or /SPEAKER , then enter the telephone number. on-hook dialing (predialing): Use the dialing keys to enter the telephone number (up to 30 digits). Press and hold REDIAl /PAUSE to insert a 3-second dialing pause (a ...

21 Telephone operation Making, answering and ending calls Answering a call Press any dialing key ( 0 - 9 , or # ) or PHonE/ FlASH . -oR- Press /SPEAKER to answer using the speakerphone. Handset speakerphone During a call, press /SPEAKER to switch between speakerphone and normal handset use.Press oFF...

22 Telephone operation Redial Each handset stores the 10 most recently called numbers in the redial list. view numbers in the redial list Press REDIAl/ PAUSE in idle mode. Press DIR , CID or REDIAl/ PAUSE repeatedly to scroll through the 10 most recently called numbers (up to 30 digits each). The ha...

23 Telephone operation Redial Copy a number from the redial list to the directory Press REDIAl/ PAUSE . Press CID or DIR to scroll to the number you want to save into the directory. Press mEnU /SElECT twice. The screen shows Enter number . Press CID or DIR to move the cursor to the left or right.Pre...

24 Telephone operation Options while on calls volume control While on a call, press DIR /volUmE to increase or CID /volUmE to decrease the listening volume. When the volume reaches the minimum or maximum setting, you hear 2 beeps. note: The handset volume setting and speakerphone volume setting are ...

26 Telephone operation Options while on calls To access the redial list while on a call: Press REDIAl/ PAUSE . The screen shows the number most recently called. To view up to 10 recently called numbers, press DIR , CID or REDIAl/ PAUSE repeatedly to scroll to the desired number.Press mEnU /SElECT . ...

27 Telephone operation Handset locator You can use the handset locator feature to find misplaced handsets. To start the paging tone: Press /HAnDSET loCAToR on the telephone base to start the paging tone on all handsets for 60 seconds. To stop the paging tone: Press PHonE/ FlASH , /SPEAKER , oFF / CA...

Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. During a call, press InT . If you have 2 handsets, the outside call is put on hold and your originating handset screen shows Calling HS x . The other handset rings and its...

30 Directory overview Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset apply to all. note: Only one handset can review the directory at one time. If another handset attempts to enter the directory, the scr...

31 Directory Create directory entries Create a new directory entry Press mEnU/ SElECT in idle mode. Press CID or DIR to scroll to Directory , then press mEnU /SElECT . Press mEnU /SElECT to choose Add contact . Enter the telephone number when prompted. Use the dialing keys to enter a number (up to 3...

32 Directory Create directory entries Character chart: Dialing key Characters by number of key press 1 2 3 4 5 6 7 8 9 10 11 1 1 . - ‘ ( ) * # & / , 2 a b c A B C 2 3 d e f D E F 3 4 g h i G H I 4 5 j k l J K L 5 6 m n o M N O 6 7 p q r s P Q R S 7 8 t u v T U V 8 9 w x y z W X Y Z 9 0 space 0 P...

33 Directory Create directory entries Add a predialed telephone number to the directory While the handset is in idle mode, use the dialing keys to enter the telephone number (up to 30 digits). Press and hold REDIAl /PAUSE to insert a 3-second dialing pause (a P appears). Press mUTE /DElETE to erase ...

34 Directory Review the directory Review directory entries Press DIR when in idle mode. The screen shows a summary briefly then the first entry in the directory. Directory empty appears if there are no directory entries.Press CID or DIR to browse through the directory. Entries appear alphabetically ...

36 Directory Dial, delete and edit a directory entry You can dial, delete or edit a displayed directory entry.See Review directory entries on page 34 or Search by name on page 35 to show an entry from the directory. Dial a directory number While reviewing a directory entry, press PHonE/ FlASH or /SP...

37 Directory Dial, delete and edit a directory entry 3. Press mEnU /SElECT to save the number. The screen shows Edit name with the current name of the entry.4. Edit the characters. Press 0 to add a space. Press CID or DIR to move the cursor to the left or right. Press mUTE /DElETE to erase a charact...

38 Directory Speed dial The telephone system has nine speed dial locations ( 2 - 9 , 0 ) and a voicemail access location 1 where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from the exi...

41 About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting...

42 Caller ID Caller ID log How caller ID log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Each entry may have up to 24 digits for the telephone number and 15 characters for the name. Entries are stored in reverse chronological order. The te...

43 Caller ID Caller ID operation missed (new) calls indicator When you have calls that have not been reviewed, all handset screens show xx missed calls when in idle mode. All entries that have not been reviewed are counted as missed (new) calls. Each time you review a caller ID log entry marked as n...

44 Caller ID Caller ID operation view dialing options Although the caller ID log entries received typically have 10 digits (the area code plus the 7-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus area code plus the seven digits. You can f...

45 Caller ID Caller ID operation Dial a caller ID log entry While reviewing the caller ID log entry, press CID or DIR to browse through the caller ID log.Press PHonE/ FlASH or /SPEAKER to dial the displayed entry. Delete caller ID log entriesTo delete a caller ID log entry: While reviewing the calle...

46 Caller ID Caller ID operation Save a caller ID log entry to the directory While reviewing the caller ID log, press CID or DIR to browse through the caller ID log.Press mEnU /SElECT . The screen shows Edit number . Use the dialing keys to modify the telephone number (up to 30 digits). Press CID or...

47 Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: Screen message Reason PRIvATE nAmE The caller prefers not to show the name. PRIvATE nUmBER The caller prefers not to show the telephone number. PRIvATE CAllE...

48 Answering system Answering system settings Use the answering system menu in the handset to turn the answering system on or off or change the settings for the outgoing announcement, call screening, number of rings, remote access code and the message alert tone. Announcement The announcement is the...

50 Answering system Answering system settings Answer on/off Unless you change it, the answering system is on and ready to record messages. If the answering system is on, the AnS on icon displays on the handset screen and the /AnS on/oFF light on the telephone base is on. You can turn the answering s...

53 Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone telephone, you need to enter a 2-digit number ( 00 - 99 ). Unless you change it, the remote access code is 19 . To change the remote access code: Press mEnU/ SElECT in idle m...

56 Answering system Answering system overview Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your service provider’s voicemail (fees may apply). Your telephone’s...

57 Answering system Answering system overview message capacity The answering system can record up to 99 messages, depending on the length of each message. The maximum recording time (including message, announcement and memo) is 14 minutes and the recording time for individual messages can be set to ...

58 Answering system Answering system overview Call screeningCall screening at the base: If the answering system and call screening are on, the announcement and the incoming message can be broadcast at the telephone base when a call arrives.You can turn call screening on or off using the handset (see...

59 Answering system Answering system overview Call intercept While call screening, you can stop the recording and speak to the caller. If the call is screened at the base, press PHonE/ FlASH or /SPEAKER on the handset to stop recording and speak to the caller.If the call is screened at the handset, ...

60 Answering system Message playback You can listen to messages at the telephone base or on a cordless handset. When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date...

61 Answering system Message playback options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When messages are playing on the telephone base: Press / /-volUmE+ to adjust the message playback volume (1-8). Press /REPEAT to repeat the...

62 Answering system Message playback Delete all old messages Use this feature to delete all old messages. Once deleted, you cannot retrieve the deleted messages. New messages cannot be deleted until you have listened to them. To delete all old messages on the telephone base: Press x/DElETE on the te...

63 Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. Play and delete them in the same way as incoming messages. Record a memo Press mEnU/ SElECT when in idle mode to enter the main menu.Press CI...

64 Answering system Message window displays The message window on the telephone base displays the total number of messages. See the table below for other message window displays. 0 There are no messages in the answering system. 0 (flashing) After a power failure, the number in the message window fla...

65 Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. Remotely access the answering system Dial your telephone number from any touch-tone telephone.When the answering system answers, enter the 2-digit remot...

66 Answering system Remote access Hang up to end the call and save all messages. Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference. notes: If you do not enter a valid remote access code, the system answers the call automatically.Once the messages h...

67 Adding and registering handsets Your telephone system can support up to five handsets. The handsets provided within your product package are already registered as HAnDSET 1 and so forth. You can purchase additional handset AT&T El50003 or AT&T El50013 to expand your telephone system. El50...

68 Appendix Deregistering handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base, and then register each handset individually.To make deregistration easier, read all of t...

69 Screen icons, indicator lights and alert tones Screen icons (flashing) The battery icon flashes when the battery is low and needs charging. (animated display) The battery icon animates when the battery is charging. The battery icon becomes solid when the battery is fully charged. The handset ring...

70 Screen icons, indicator lights and alert tones Telephone base indicator lights Handset alert tones 1 short beep A key is pressed.Plays at the end of each message playback. •• 1 long beep Beginning or end of recording.Plays at the end of all messages playback. •• 2 short beeps Error tone. The comm...

71 Appendix Handset display screen messages Call log empty You are accessing an empty caller ID log. Calling HS x (For models with two or more handsets only) The handset is calling another handset (for intercom calls). Directory empty There are no directory entries. Directory full The directory is f...

73 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com , or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . my telephone do...

74 Appendix Troubleshooting I cannot dial out. First try all the suggestions in the item I cannot get a dial tone above. Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra seco...

75 Appendix Troubleshooting out of range or no pwr at base appears on my cordless handset. Ensure that the telephone base is powered on.Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.Move the cordless handset closer to the teleph...

76 Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall ja...

77 Appendix Troubleshooting I hear other calls while using my telephone. Disconnect the telephone base from the telephone wall jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or telephone service. Call your telephone service provider (ch...

78 Appendix Troubleshooting my cordless handset does not ring when I receive a call. Make sure that the ringer is not turned off. Refer to Ringer volume on page 13.Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack. Make sure the power cord is s...

79 Appendix Troubleshooting my caller ID isn’t working. Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.Your caller must be calling from an area that supports caller ID.Both your and your caller’s...

81 Appendix Troubleshooting The answering system announces “time and date not set .” You need to reset the date and time (see Set date/time on page 16). The answering system does not respond to the remote commands. Make sure to enter your remote access code correctly (see Remote access code on page ...

82 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. Make sure your computer is powered on.Make sure your Internet connection is working properly.Make sure that the software is installed and runni...

83 Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough treatment.Place the handset down gently.Save the original packing materials to protect your telephone if you ever need to ship it. Avoid ...

86 Appendix Important safety information Precautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between port...

87 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the fo...

88 Appendix FCC Part 68 and ACTA Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.The term ‘’IC:‘’ before the certifica...

89 Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . What does this limited w...

90 Appendix Limited warranty What is not covered by this limited warranty? This limited warranty does not cover: PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other l...

91 Appendix Limited warranty What must you return with the PRoDUCT to get warranty service? You must: Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; andInclude a “valid proof of purchase” (sales...

92 Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels 5 Operating temperature 32ºF — 122ºF0ºC — 50ºC Telephone base voltage(AC voltage, 60Hz) 96 — 130Vrms Telephone base voltage(DC adapter output) DC6V @ 400mA Handset voltage 2.4VDC — 3.2VDC Charger voltage(AC ada...

93 Index Index A Alert tones, 70Alphabetical search, 35Announcement, 48Answer a call, 21Answer an incoming call during an intercom call, 28 Answering mode, 50Answering system, 48–66Area code, 17, 41 B Base ringer volume (ringer volume control), 19 Base volume control, 19Battery charging, 8Battery in...

94 Index Index m Maintenance, 83Making a call, 20Memo, 63Memory match, 42Menu, 12Message playback, 60–62Message window displays, 64Missed (new) calls indicator, 43Mute, 24 n Number of rings, 52 P Pause, 20Predialing (on-hook dialing), 20 R Reasons for missing caller ID information, 47 Recording time...

Call your telephone number, then enter your 2-digit remote access code (preset to 19 ). Action Remote command Play all messages ........................................ 1 Play new messages ..................................... 2 Delete the message .................................... 3 (during messa...