AT&T CL84350 - Manual

Safety information ............................. 85Especially about cordless telephones ...................... 86 Precautions for users of implanted cardiac pacemakers ... 86 Pacemaker patients .......................... 86Especially about telephone answering systems ......................... 86 FCC...

CHARGE indicator On when the handset is charging. q CID/-VOLUME Press q CID to show the caller ID history (page 54).Press to scroll down while in menus. While entering names or numbers, press to move the cursor to the left.Press to decrease the listening volume when on a call. PHONE/FLASH Press to m...

2 Main menu The > symbol highlights a menu item. >Play messages Answering sys Main menu Play messages (page 62)Answering sys (page 59)Directory (page 43)Call log (page 54) Ringers (page 13)Settings (page 14)Website (page 18) Using menus Press MENU/ SELECT to show the first menu item, Play mess...

3 Quick reference guide - telephone base Getting started IN USE indicator On when the telephone is in use, or when the answering system is answering an incoming call.On when a handset is being registered.Flashes when there is an incoming call or when a handset is being deregistered. Flashes when ano...

4 See pages 7-8for easy instructions. You must install and charge the battery before using the telephone. STOP! Installation Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mount...

5 Getting started IMPORTANT INFORMATION 1. Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . 2. The power adapters are intended to be correctly orie...

6 Getting started Charger installation Install the charger as shown below. Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION 1. Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at w...

7 Battery indicators Battery status Action The screen is blank or shows Place in charger and (flashing). Battery has no or very little charge. The handset cannot be used. Charge without interruption until the screen shows Low battery or HANDSET X (at least 30 minutes). The screen shows Low battery a...

8 Battery installation and charging Step 3 Charge the handset by placing it face forward in the charger. The CHARGE light on the top of the handset is on during charging. IMPORTANT INFORMATION 1. Use only the supplied rechargeable battery or replacement battery (model BT166342). To order, visit our ...

9 Installation options The telephone base comes with a mount bracket set for tabletop use. If you want to mount your telephone on a wall, swivel the mount bracket down so the telephone can connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you ca...

10 Installation options Getting started 3. Connect the telephone line cord and power adapter cord to the jacks on the bottom of the telephone base. If necessary, bundle the telephone cord and power adapter cord, and secure them with twist ties. Plug the power adapter and telephone line into the wall...

11 Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position:1. Remove the telephone base from the wall. 2. If necessary, untie the bundled telephone cord and power adapter cord. Make sure that you unplug the power adapter...

13 Handset settings Menu settings You can use the handset menu to change settings. Refer to page 24 to change the telephone base settings.1. Press MENU/ SELECT when in idle mode (when the phone is not in use) to enter the main menu. 2. Press q CID or p DIR to scroll to the feature to be changed. Whe...

18 Handset settings Website Use this feature to view the AT&T website address. 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Use q CID or p DIR to scroll to >Website , then press MENU /SELECT . 3. Press OFF/ CLEAR to cancel. Telephone settings > Website Settings www.telepho...

19 Answering system settings (handset only) Use the answering system menu of any system handset to set or change the outgoing announcement, call screening, number of rings, remote access and message alert tone settings.1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu. 2...

20 Answering system settings (handset only) To delete your outgoing announcement: 1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu. 2. Press q CID or p DIR to scroll to >Answering sys , then press MENU /SELECT . 3. Press MENU /SELECT again to select >Announcement ...

6. Press MENU /SELECT to confirm your setting and you hear a confirmation tone. Press OFF/ CLEAR to cancel. NOTE: If you subscribe to voicemail service through your telephone service provider, see Answering system and voicemail on page 59. Remote access code To access your answering system remotely ...

23 Answering system settings (handset only) Message alert tone When the message alert tone is set to ON , and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset. To change ...

24 Telephone base settings Menu settings You can use the base menu to change settings. Refer to page 13 to change the handset settings.1. Press MENU/ SELECT when in idle mode (when the phone is not in use) to enter the main menu. 2. Press q /CID or p /DIR to scroll to the feature to be changed. When...

31 Temporary ringer silencing Press OFF/ CLEAR or M UTE/ DELETE on a cordless handset, or press MUTE on the telephone base when there is a call to silence the ringer temporarily on that handset or the telephone base only. This turns off the ringer without disconnecting the call. The next incoming ca...

32 Redial NOTES: If you use the speakerphone during low battery mode, the handset is not lit except for the /SPEA�ER SPEA�ER button. The speakerphone uses more power than regular handset use. If the handset battery becomes very low while you are using the speakerphone, the call remains in speakerpho...

33 Telephone operation Using the telephone base: To view the 20 most recently dialed numbers: To display the most recently dialed number (up to 30 digits), press REDIAL/ PAUSE . To view up to 20 recently dialed numbers, press REDIAL/ PAUSE then q /CID or p /DIR , or press REDIAL/ PAUSE repeatedly. T...

34 Handset operation Equalizer The equalizer feature on the cordless handset enables you to change the quality of the audio to best suit your hearing. While on a call or an intercom call or listening to a message or announcement, press EQ to select the equalizer setting: Treble 1 , Treble 2 , Bass o...

35 Volume controlOn a cordless handset: While on a call, press q CID /-VOLUME to decrease or press p DIR /VOLUME+ to increase the listening volume. You can set the listening volume to one of five levels. On the telephone base: While on a call, press qp /VOLUME to increase or decrease the listening v...

37 Options while on calls Telephone operation NOTES: 1. You cannot edit a directory entry while on a call. For more details about the directory, see page 43. 2. You cannot copy a caller ID entry into the directory while on a call. For more details about the caller ID history, see page 52. 3. If you ...

38 Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: Press LOCATOR at the telephone base. Paging all handsets appears on the screen and the paging tone sounds on all handsets for 60 seconds. NOTE: If you press OFF/ CLEA...

39 Intercom Use the intercom feature for conversations between handsets. You can buy additional expansion handsets (model AT&T CL80100) for this telephone base. You can register up to 12 handsets to the telephone base.The first nine handset that you register are named HANDSET 1 - 9 . Use the han...

40 Multiple handset use 2. If the called handset is not answered within 100 seconds, or if it is in the directory or call log mode, or is on a call, or is out of range, the calling handset shows Unable to call. Try again . 3. Pressing OFF/ CLEAR or MUTE/ DELETE on the cordless handset temporarily si...

41 Call transfer using intercom Use the intercom feature to transfer an outside call to the telephone base or a cordless system handset. Using a cordless handset: 1. During a call, press INT . If you have a single handset system, the outside call is put on hold and your handset screen shows Calling ...

43 About the directory Shared directory The directory is shared by the telephone base and all handsets. Changes made to the directory from any system handset or the base apply to all. NOTE: Only one person can review the directory at a time. If another person tries to enter the directory, the screen...

44 Create directory entries To create a new directory entryUsing a cordless handset: 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Press q CID or p DIR to scroll to >Directory , then press MENU /SELECT . 3. Press q CID or p DIR to select >Add contact . 4. Press MENU /SELECT . 5...

45 Create directory entries 8. Press MENU /SELECT to store your new directory entry. There is a confirmation tone. The name and the telephone number appear. To change them later, see page 50. Using the telephone base: 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Press q /CID or p /D...

46 Directory Create directory entries 6. Press MENU /SELECT to save the number in the display. The display shows Already saved if the number is already in the directory. You cannot save the same number twice. 7. Enter the name when prompted. • Use the dial pad to enter a name (up to 15 characters). ...

48 Review directory To review directory entries Using a cordless handset or telephone base: 1. Press DIR p on a cordless handset or press p /DIR on the telephone base when in idle mode to show the first entry in the directory. Directory empty appears if there are no directory entries. -OR- Press MEN...

49 Directory Search directory To search by name Follow the steps below to search for directory entries on a cordless handset or the telephone base. 1. Press DIR p on a cordless handset or press p /DIR on the telephone base when in idle mode to show the first listing in the directory. Directory empty...

50 To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the cordless handset or the telephone base screen. Use the directory review or search to show an entry. Display dialTo dial a displayed number from the directory: Press PHON...

52 About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting...

53 Caller ID history How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. Th...

54 Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this i...

55 Caller ID operation NOTE: Only one handset or the base can review the caller ID history at a time. If another handset tries to enter the directory or caller ID history, it shows Not available at this time . View dialing options Although the incoming call log entries have 10 digits (the area code ...

58 Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE CALLER The calle...

59 About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-...

62 Message playback If you have new messages, /PLAY/STOP on the telephone base flashes and only the new messages are played (oldest first). If there are no new messages, the system plays back all the messages (oldest first).When playback begins, the total number of messages is announced. Before each...

63 Message playback Press X/DELETE to delete the message. Press / PLAY /STOP to stop the playback. When messages are playing on the cordless handset: Press q CID /-VOLUME or p DIR /VOLUME+ to adjust the message playback volume.Press EQ to adjust the message playback audio quality. Press 6 to skip to...

64 Recording and playing memos Memos are messages you record at a cordless handset or the telephone base. You can record, playback, and delete them like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. To record a memoUsi...

65 Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter displays 0 No messages. 1-99 Total number of new and old messages and memos, or message number currently playing duri...

66 Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone.2. When the system answers, enter the two digit remote access code (...

68 Appendix Expansion handset Your new AT&T CL84100/CL84200/CL84250/CL84300/CL84350 telephone system can accommodate up to 12 handsets. You can add new handsets (AT&T CL80100, available separately) to your telephone system, but must register each device with the telephone base before use (se...

69 Adding and registering handsets When first purchased, all expansion handsets alternately show 1.Press HS LOC on base 4sec and 2.Then press # on handset on the screen. The new handset should be charged without interruption for at least 30 minutes before registering it to the telephone base. To reg...

70 Deregistering a handset You can deregister handsets. You may need to deregister your handsets if: You have 12 registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then ...

71 Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place handset in charger to recharge. Speakerphone - the speakerphone is in use. Ringer off - the handset ringer is off. New voicemail - you have new voice...

72 Alert tones and lights IN USE On when the telephone is in use, or when the answering system is answering an incoming call.On when a handset is being registered. Flashes when there is an incoming call or when a handset is being deregistered.Flashes when another telephone is in use on the same line...

73 Handset and telephone base display screen messages Screen display messages Already saved The telephone number you have entered is already in the directory. BASECheck AC power The telephone base is on a call while in line power mode. Call log empty There are no entries in caller ID history. Calltr...

76 Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . My telephone doesn’t work at all. Make sure the power cord is securely plugged ...

77 Troubleshooting My cordless handset isn’t performing normally. Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.Move the cordless handset closer to the telephone base. You might have moved ...

78 Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see p...

79 Troubleshooting Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use.You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplug...

81 Troubleshooting System does not answer after the correct number of rings. • Make sure that the answering system is on. ANS ON should show on the handset and /ANSWER ON light on the telephone base should be on. • If toll saver is activated, the number of rings changes to two when you have new mess...

82 Troubleshooting System announces “Time and day not set.” • You need to reset the system clock (page 15). Outgoing announcement is not clear. • When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset. • Make sure there is no background n...

83 Troubleshooting Appendix Common cure for electronic equipment. If the telephone does not seem to be responding normally, try putting the cordless handset in the handset charger. If it does not seem to respond, do the following (in the order listed): Disconnect the power to the telephone base.Disc...

84 Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so you must treat it with care.Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Yo...

85 Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read and unders...

86 Important safety information Especially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless t...

87 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:A...

89 Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . 1. What does this limited warrant...

90 Limited warranty 5. How do you get warranty service? To obtain warranty service, visit www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save yo...

91 Technical specifications Operation Operating time* Talk time (cordless handset) Up to seven hours Talk time (cordless handset speakerphone) Up to five hours Standby Up to seven days * Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technology The AT&...

93 Index � Key tone, 15, 26 L Last number redial, 32-33LCD language, 14, 25Lights, 72 Limited warranty, 89–90 M Maintenance, 84Making a call, 30Memory match, 54Memo, playback, 64 record, 64Message alert tone, 23counter display, 65playback, 62-63 Missed calls indicator, 53Mute, 35 N Names enter into ...

Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone. Remote access wallet card Cut along dotted line. Fold here. Action Remote command Play all messages .................. 1 Play new messages ............... 2 Delete the message .......