Page 2 - Congratulations; Important safety information; section on page 52 of this manual.
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on page 52 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install...
Page 3 - Parts checklist
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Coiled handset cord Telephone line cord Power adapter Handset Telephone base User’s manual Quick start guide User’s manual CL4940Big button/...
Page 4 - Table of contents; Getting started; Tabletop to wall mount; Telephone settings; To make a call during a power; Directory
User’s manual CL4940Big button/big display telephone/ answering system with caller ID/ call waiting Table of contents Getting started Quick reference guide ........................... 1Installation ................................................... 3Telephone installation .............................
Page 5 - Caller ID; Information about caller ID with; Answering system
Caller ID About caller ID ........................................26 Information about caller ID with call waiting .....................................26 Caller ID history ......................................27 How the caller ID history (caller ID log) works .................................27 Mi...
Page 6 - Quick reference guide; DIR
1 Quick reference guide MENU/SELECT Press in idle mode to enter the main menu (page 10).While in the menu, press to confirm or save an entry or setting.Press to select a highlighted item. DIR p Press to display the directory (page 20).Press to scroll up while in menus or lists.While entering names o...
Page 7 - AUDIO
2 Getting started Quick reference guide /EQUALIZER During an outside call, message or announcement playback, press to change the audio quality to best suit your hearing (page 15). SPEED DIAL Press in idle mode to display the speed dial list (page 25). AUDIO ASSIST® Voices will sound louder and clear...
Page 8 - Installation; For customer service or product information, visit our website at; Avoid placing the telephone base too close to:
3 Getting started Installation STOP! Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see pages 6-9). If you subscribe to high-speed Internet service (DSL - d...
Page 9 - Install the telephone as shown below.; Installation options; on page 6 for details.
4 Getting started Install the telephone as shown below. The telephone is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 6 for details. Telephone installation Plug one end of the coiled handset cord into the handset jack on the left side of the teleph...
Page 10 - Lift the handset or press; SPEAKER; to check for a dial tone.; Line
5 Getting started Lift the handset or press SPEAKER to check for a dial tone. Adjust the angle of the screen to reach maximum visibility. 4.5. NOTES: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111 ....
Page 11 - Tabletop to wall mount installation; on the top into its corresponding slot and click
6 Getting started Installation options If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retail...
Page 12 - Adjust the screen angle for maximum visibility.
7 Getting started Installation options Plug one end of the telephone line cord into the telephone line jack on the bottom of the telephone base. Plug the other end into a telephone wall jack or a DSL filter. Bundle the telephone line cord and secure it with a twist tie.Plug the small end of the powe...
Page 13 - Wall mount to tabletop installation
8 Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position, follow the steps below. Slide the telephone base upwards, then remove the telephone from the wall mounting plate. 1. Unplug the large end of the ...
Page 15 - Caller ID log
10 Use the menu to change the telephone settings: Press MENU/ SELECT on the telephone when it is not in use to enter the main menu.Press CID q or DIR p to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected menu item. Press MENU /SELECT to sel...
Page 16 - Ringer volume; appears on the screen.; VOLUME; Language; Francais
11 Telephone settings Ringer volume You can set the ringer volume level to one of four levels or turn the ringer off. When the ringer is off, appears on the screen. Press p VOLUME q when the telephone is not in use. -OR- Press MENU/ SELECT in idle mode to enter the main menu. Use CID q or DIR p to s...
Page 17 - LCD contrast; You can set the contrast of the screen to one of four levels.; Dial mode
12 Telephone settings LCD contrast You can set the contrast of the screen to one of four levels. Press MENU/ SELECT in idle mode to enter the main menu. Use CID q or DIR p to scroll to >LCD contrast , then press MENU /SELECT . Press CID q or DIR p to choose from >1 , >2 , >3 or >4 . P...
Page 18 - To make a call during a power failure; Lift the handset and wait for the dial tone. The screen shows; NO AC POWER
13 Line power mode (no AC power) This telephone provides minimal functionality during a power failure. When AC power is not available, the screen is blank and many telephone features do not function. Only touch-tone dialing and handset volume adjustment are supported. The telephone uses power from t...
Page 19 - Press; DELETE X; Telephone operation
14 Telephone operation Making a call Lift the handset or press SPEAKER , then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). On hook dialing (predialing) Enter the telephone number. Press DELETE X to make corrections when entering the te...
Page 20 - To change EQ set during call; Redial
15 Telephone operation Last number redial The telephone stores the last telephone number dialed (up to 32 digits). To redial a number: To display the most recently called number, press REDIAL/ PAUSE when the telephone is not in use. Lift the handset or press SPEAKER to call. -OR- 1. Lift the handset...
Page 21 - can set the listening volume to one of five levels.; Options while on calls; Handset volume
16 Telephone operation Volume control You can set the listening volume to one of five levels. While on a call, press p VOLUME q to adjust the listening volume. The volume level indicator briefly displays on the screen to indicate the setting. Handset volume When you are on a call using the handset, ...
Page 22 - Chain dialing
17 Telephone operation Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or speed dial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from th...
Page 24 - Directory memory capacity; Dial; Create a new directory entry; Enter number
19 Directory Directory memory capacity The directory can store up to 25 telephone numbers and names. Numbers can be up to 24 digits and names can be up to 15 characters. Character chart Refer to the chart below and use the dialing keys to enter the letters, digits or symbols. Press the key repeatedl...
Page 25 - Saved
20 Directory Press MENU /SELECT . The screen shows Enter name . Use the dialing keys to enter a name (up to 15 characters) when prompted. Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart on the previous page. Pre...
Page 26 - CID; If you press
21 Directory Search by name Press DIR p in idle mode to show the first listing in the directory. When an entry appears, press the dialing keys ( 0 - 9 ) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in ...
Page 27 - or
22 Directory To dial, delete or edit a directory entry (name and number), the entry must be displayed on the screen. Use Review directory entries (page 20) or Search by name (page 21) to show an entry. Display dial To dial a displayed number from the directory, lift the handset or press SPEAKER on t...
Page 28 - Speed dial
23 Directory The telephone system has 10 speed dial locations ( 0 - 9 ) where you can store the telephone numbers you wish to dial more quickly. You can store up to 24 digits in each location. A speed dial number can be selected from the directory or caller ID history, or entered directly. Numbers a...
Page 29 - Deleted
24 Directory Assign a speed dial number from the directory or caller ID log When reviewing directory (page 20) or caller ID log (page 29), press SPEED DIAL . The screen shows Assign to speed dial list? Press MENU /SELECT . Press DIR p or CID q to choose your desired speed dial location ( 0 - 9 ), th...
Page 31 - About caller ID; Information about caller ID with call waiting
26 About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting...
Page 32 - Caller ID history; How the caller ID history (caller ID log) works; of missed calls decreases by one.; CANCEL; to; Missed calls
27 Caller ID Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. If you an...
Page 33 - Caller ID operation; Memory match; For example, if Christine Smith calls, her name appears as; if this is how; CHRIS
28 Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as CHRIS...
Page 34 - ROBERT BROWN
29 Caller ID Review the caller ID history Review the caller ID history to find out who called, to return the call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log. When the telephone is in idle mode, press q CID to...
Page 35 - All calls
30 Caller ID View dialing options Although the incoming caller ID log entries have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the nu...
Page 36 - Saved to
31 Caller ID Save a caller ID log entry to the directory When in the caller ID log, press q CID or p DIR to browse. Press MENU /SELECT to select an entry. When the screen displays Enter number , use the dialing keys to edit the number. Press CID q or DIR p to move the cursor to the left or right.Pre...
Page 37 - Set area code; If you dial seven; To set the area codes:; Local area 1
32 Caller ID Set area code You can set one home area code and four local area codes. If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history on...
Page 38 - Reasons for missing caller ID information; Reason
33 Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE CALLER...
Page 39 - Announcement; The telephone has a default outgoing announcement,; To play your current outgoing announcement:; “Record; Answering system settings
34 Use the answering system menu of the telephone to set up the announcement message, message alert, activate call screening, or change the number of rings, remote access code or priority code. When the telephone is in idle mode, press MENU/ SELECT to enter the main menu. Press MENU /SELECT again to...
Page 40 - To delete your outgoing announcement:; To turn the answering system on or off:; Calls will be answered; Calls will not be answered”; ANS ON; Reset annc
35 Answering system Answering system settings To delete your outgoing announcement: When the telephone is in idle mode, press MENU/ SELECT to enter the main menu.Press MENU /SELECT again to select >Answering sys . Press CID q or DIR p to scroll to >Announcement , then press MENU /SELECT . Pres...
Page 42 - Message alert; Call screening
37 Answering system Answering system settings Message alert If the message alert is set to On , you can hear the telephone beeps every 15 seconds when there are new messages. To change the setting: When the telephone is in idle mode, press MENU/ SELECT to enter the main menu. Press MENU /SELECT agai...
Page 43 - Priority code; Please wait a moment; To change the setting:
38 Answering system Answering system settings Priority code You may give the priority code to whom you would like them to have higher priority when calling you. When the priority code is entered while the answering system is playing the outgoing announcement, the answering system announces, “ Please...
Page 44 - “Memory is full”; About the answering system
39 Answering system Message capacity The system can record up to 99 messages. The total recording time for the announcement, messages and memos is approximately 25 minutes. If the memory is full, the answering system announces, “Memory is full” before message playback. The screen displays Memory is ...
Page 45 - Message playback; “Time and date not set”; STOP; “You; PLAY; “All old messages deleted”; Delete all
40 Answering system Message playback If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all the messages in chronological order. Before each message, you hear the day and time of the recording. If the date and time are...
Page 46 - To delete all old messages, press delete again.; All old messages; SELECT; stop; Record after the; Memo; Memo recorded
41 Answering system -OR- When the telephone is in idle mode, press DELETE X . The system announces, “ To delete all old messages, press delete again. ” Press DELETE X again to confirm. The system announces, “ All old messages deleted. ” with a confirmation tone. NOTE: When there are no old messages ...
Page 47 - Message counter displays
42 Answering system Message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter displays No messages. - Total number of messages and memos. 0 1 99
Page 48 - Remote access; To remotely reach your answering system:
43 Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: Dial your telephone number from any touch-tone telephone.When the system answers, enter the three-digit remote ...
Page 49 - Alert tones and lights; Screen icons
44 Alert tones and lights Screen icons Ringer off - the telephone ringer is off. NEW New caller ID log - new and missed calls. Message counter - total number of messages. Alert tones One short beep Tone of each key press. -OR- Error tone. One long beep The system begins recording a message, memo or ...
Page 50 - Indicator lights; IN USE
45 Appendix Alert tones and lights Indicator lights IN USE On when the answering system is answering an incoming call. Flashes quickly when there is an incoming call. ANS ON On when the answering system is on. PLAY/STOP On when the system is playing messages.Flashes when there are new messages. MUTE...
Page 51 - Display screen messages; Screen messages
46 Appendix Display screen messages Screen messages Assigned to speed dial #X A number is assigned to the speed dial location. All calls deleted All the entries stored in the call history have been deleted. Announcement reset The announcement has been reset . Caller ID log empty There are no caller ...
Page 52 - Troubleshooting; My telephone doesn’t work at all.; “Time and day not set.”; I get noise or static when I use the telephone base.
47 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . My telephone doesn’t work at all. Make sure the power cord is secu...
Page 53 - My caller ID isn’t working.
48 Appendix Troubleshooting the telephone line cord and the telephone wall jack (page 4). The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.Do not install this phone near a microwave oven ...
Page 54 - Difficulty hearing messages.
49 Appendix Troubleshooting If the caller’s voice is very soft, the system may stop recording and disconnect the call. Difficulty hearing messages. Press p VOLUME or /EQUALIZER to increase the telephone speaker volume. System does not answer after the correct number of rings. • Make sure that the an...
Page 55 - Outgoing announcement is not clear.; • When you record your announcement, make sure you speak in a normal; Common cure for electronic equipment.
50 Appendix Troubleshooting Outgoing announcement is not clear. • When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the telephone. • Make sure there is no background noise (TV, music, etc.) while recording. I subscribe to a nontraditional teleph...
Page 56 - Maintenance; Taking care of your telephone
51 Appendix Maintenance Taking care of your telephone Your corded telephone contains sophisticated electronic parts, so you must treat it with care.Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid w...
Page 57 - SAVE THESE INSTRUCTIONS
52 Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read a...
Page 58 - FCC and ACTA information; Product identifier and REN information
53 Appendix FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and wit...
Page 59 - Programming/testing of emergency numbers
54 Appendix Programming/testing of emergency numbers If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you do, please keep three things in mind: We recommend that you also write the tel...
Page 60 - Part 15 of FCC rules
55 Appendix Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital devi...
Page 61 - Limited warranty; What does this limited warranty cover?
56 Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 ....
Page 62 - How do you get warranty service?; What must you return with the PRODUCT to get warranty service?; Please retain your original sales receipt as proof of purchase.
57 Appendix How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111 . In Canada, please dial 1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT control...
Page 63 - Technical specifications
58 Appendix Technical specifications Operating temperature 32°F — 122°F 0°C — 50°C Power adapter input AC120V 60Hz Power adapter output AC9V 300mA REN 1.2B
Page 66 - Action; Remote access wallet card
Fold here. Cut along dotted line. Action Remote command Play all messages ..................... 1 Play new messages .................. 2 Delete the message ................. 3 (during message playback) Delete all old messages ........ *3 Repeat current or previous message ..............................
