AT&T 4.1 - Manual

AT&T 4.1

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Table of Contents:

  • Page 3 – Contents
  • Page 4 – When You Need Help; GL; Inside back cover; ii
  • Page 5 – Purpose; Terminology; About This Guide; iii
  • Page 6 – Product Safety Statements; Product safety statements are identified in this guide by a; Reference Materials; iv
  • Page 7 – Overview; Important Safety Instructions; System Modules; Auxiliary Equipment
  • Page 8 – Read and understand all instructions.; SAVE THESE INSTRUCTIONS
  • Page 9 – Features and Capabilities
  • Page 10 – System Components; SYSTEM PHONES
  • Page 11 – System Phones; II
  • Page 13 – Combination Extensions
  • Page 14 – Customizing Your System
  • Page 15 – The system can have up to 60 System Speed Dial numbers.
  • Page 16 – Telephone Options; Customizing Your System
  • Page 17 – Changing Option Settings; to change settings while talking to the AT&T Helpline.; the phone beeps and the light next to [; also changes to reflect the new setting.; PBX or Centrex Services Support
  • Page 19 – Learning About Telephones; System Telephones
  • Page 21 – Buttons and Indicators; Other Buttons and Indicators (shown in exploded views)
  • Page 22 – Learning About Telephones
  • Page 23 – Lights; Table 3-1. Light Patterns for System Phones
  • Page 25 – Using the Speaker and Microphone; To make a call without lifting the handset, press [; To turn off the microphone when you are using the speaker, press
  • Page 26 – Speakerphone Performance Tips; When talking, always face your phone and stay within two feet of it.; Standard Telephones; To use a System Speed Dial Number, press [; code when you hear intercom dial tone.
  • Page 27 – You will encounter two different dial tones when making calls:; Using the Switchhook
  • Page 28 – Limitations; You cannot change option settings.; Feature Phones; must add a 9 and one or more pauses (if available) before each outside
  • Page 29 – Both phones share the same extension number.
  • Page 30 – Using Auxiliary Equipment
  • Page 31 – Answering Machines
  • Page 32 – Single Answering Machine; Go to the machine and manually play back messages.
  • Page 33 – For extension X, set Line Ringing for all lines to Ring.; Multiple Answering Machines; To Set Up; For extensions X and Y, set Line Ringing for all lines to Ring.
  • Page 34 – Personal Answering Machine; When an extension receives a lot of intercom calls; To Use; Go to the machine and manually retrieve messages.
  • Page 35 – Credit Card Scanners
  • Page 36 – Fax Machines; Using Fax Machines; To transfer the call to the fax extension:; ] and dial the fax machine’s extension; Using the Fax Machine’s Notify Feature; ] plus the extension number for a voice-signaled
  • Page 37 – Setting Up Fax Machines; basic and easy to use:; Fax Machine with its Own Fax Line; Figure 4-5. Fax Machine with its Own Line; When you send a fax, the system automatically selects the fax line.
  • Page 38 – Fax Machine Line Saver; this setup, you manually must transfer calls to the machine.; selected automatically.; Set Line Ringing for all lines on extension X to No Ring.
  • Page 39 – Fax and Telephone Combination; Figure 4-7. Fax and Telephone Combination
  • Page 40 – Modems; Stand-Alone Modem for Placing Calls Only
  • Page 42 – Feature Reference
  • Page 43 – Recall
  • Page 45 – Description; This option applies only to system phones.; Considerations; The volume of an abbreviated ring is lower than a normal ring.; Valid Entries; The phone beeps once, and the light next to [; The light next to left [; ] to turn off Abbreviated
  • Page 46 – Answering Calls; You are connected to the call.; The call you are on is placed on hold.; Standard Phone
  • Page 47 – Auto Dialing; This option is available only on PARTNER-18D and PARTNER-18 phones.; Related Features
  • Page 49 – The phone beeps once, and the light next to [; The light next to left [; ] and a three-digit code for another option or
  • Page 50 – Automatic Line Selection
  • Page 51 – Changing Settings; extension, follow these steps from extension 10:
  • Page 52 – Conference Calls; This section explains how to set up conference calls using the [; but the call cannot include more than two outside parties.; When the originator hangs up, the conference is disconnected.
  • Page 53 – The first party is now on hold.; ] again to add the second party to the call.; ] plus the outside number. If the number is
  • Page 54 – Conference Drop; conference call is disconnected.; The last-added party is dropped from the conference.; Press the switchhook down once rapidly.
  • Page 55 – being provided to you.; The Message light changes to show the new setting.
  • Page 57 – Doorphone/Internal Hotline
  • Page 58 – To change an assignment, follow these steps from extension 10:
  • Page 59 – This option is available only on PARTNER-model phones.; After a group page, the microphone is turned on again.; Group Paging
  • Page 60 – Lift the handset and press [
  • Page 61 – The green light next to the line button winks.; To retrieve a call on hold at the extension:
  • Page 63 – This feature is available only on system phones.; You cannot join an intercom call or a conference call.; How to Join a Call; Joining Calls
  • Page 64 – Last Number Redial
  • Page 65 – Line Ringing; Ring; Programming
  • Page 66 – How to Make an Outside Call; Lift the handset or press [; Making Calls
  • Page 67 – You hear outside dial tone.; How to Make an Intercom Call; You can lift the handset or press [; You hear intercom dial tone, and the light next to the [
  • Page 68 – Music Access
  • Page 69 – Using
  • Page 70 – If Music/Tones On Hold is Not Active, callers on hold hear silence.
  • Page 71 – ] to deactivate Music and Tones On Hold,
  • Page 72 – = 0 or 1 required before Area Code and Number; followed by the area code and number, or press [
  • Page 75 – Related Procedures; Use the button like a switch—when the green light is on, Privacy is on.
  • Page 76 – ] to insert a Recall signal in an Auto Dial or Speed Dial; Using Recall on an intercom call disconnects the call.
  • Page 77 – You hear the intercom dial tone.
  • Page 78 – You should change the factory setting only under two conditions:; If you make a mistake, begin again at Step 3.
  • Page 79 – Special Dialing Functions; Function; Examples
  • Page 80 – To change the System Date, follow these steps from extension 10:
  • Page 81 – The system reset begins immediately and takes only a few seconds.; To reset the system, follow these steps from extension 10:
  • Page 82 – ] at intercom dial tone on a standard phone) and the; Assign a two-digit code to the phone number by pressing [; To store another System Speed Dial number, begin again at Step 2.; System Speed Dialing
  • Page 83 – ] and the phone number’s System Speed Dial code from 20; If you want to call on a specific line, press the line button.
  • Page 84 – To change the System Time, follow these steps from extension 10:; This time will appear on a system display phone as 2:15 p.
  • Page 85 – Transferring Calls; How to Transfer a Call; The call is put on hold and you hear intercom dial tone.
  • Page 86 – Your voice is heard through the speaker of the system phone.; To pass a call to another extension:
  • Page 87 – This option applies only to PARTNER-model phones.
  • Page 89 – Troubleshooting
  • Page 90 – The number of lines and extensions in your system; Power Failure Operation
  • Page 91 – Problems and Solutions; All Phones Dead: No Dial Tone or Lights; Possible Cause 2: The power outlet may be faulty.; Multiple Phones Dead: No Dial Tone or Lights; Possible Cause: One system module is not working.; Trouble Making Outside Calls
  • Page 93 – Phone Does Not Ring; If the phone rings increasingly louder, the problem is solved.; Calls Are Answered Automatically; A call rings once, then disappears as if it were answered.; Trouble Hearing Called Party
  • Page 94 – Using the Recall Feature Has No Effect; Possible Cause: Recall Timer Duration setting is too short.; If the Recall feature works, the problem is solved.; Using the Recall Feature Disconnects Call; Possible Cause: Recall Timer Duration setting is too long.; If the Recall feature works properly, the problem is solved.; What to do: Always replace the handset carefully.
  • Page 96 – Calls on Hold Are Disconnected; Possible Cause: Hold Disconnect Time setting is too short.
  • Page 97 – System Phone in; Possible Cause 1: Standard device is plugged into the wrong jack.
  • Page 99 – Other Problems with Phones; Possible Cause 1: Phone needs to be reset.; Other Problems with Sytem
  • Page 101 – SYSTEM SPEED DIAL NUMBERS; To Dial System Speed Dial numbers:; SYSTEM EXTENSIONS; On standard phones, dial Exit while receiving intercom dial tone.; To call another extension:
  • Page 102 – Specifications
  • Page 105 – Installation; DO NOT install equipment during a lightning storm.
  • Page 106 – Before You Start; Check for Outside Lines
  • Page 108 – First System Module
  • Page 109 – Installation Guidelines; The first module must be a 206 module.; Telephones and Devices
  • Page 110 – External Hotline Phone. A standard phone, rather than a system; phone, should be used as an external hotline phone. Do not; Limitations for Standard Devices; You can connect a standard device to your system, regardless of the
  • Page 111 – you must use an AT&T 267F2 Bridging Adapter—see “Using a Bridging; Using a Direct Connection; Figure C-4. Combination Extension Using Direct Connection; Using a Bridging Adapter; standard devices together using the AT&T 267F2 Bridging Adapter.; Figure C-5. Combination Extension Using Bridging Adapter
  • Page 112 – Installation Procedures; Before installing the system, read the safety instructions; Installing the First System Module (206 only); order to have access to Release 4.1 system features.
  • Page 113 – Installing a Second Module; Label the line and extensions jacks as shown. (If your
  • Page 115 – Connecting Lines and Extensions; this appendix for instructions. If the wiring is complete,; A ) Test the lines—plug a system phone into
  • Page 117 – Assembling System Phones; All PARTNER-model phones are shipped with a stand for; Desk Mounting; Gently place the phone upside down.
  • Page 118 – Wall Mounting
  • Page 119 – Connecting and Testing Telephones; Before releasing the [
  • Page 120 – Connecting a Music On Hold Device; Removing a Music On Hold Device
  • Page 121 – Replacing System Modules; To power down the system, unplug the power cord.
  • Page 122 – of the cords if you unplug several at once.); After replacing the modules and connecting
  • Page 123 – Do not place telephones near a heating duct, radiator, or other heat; Repair Information; Maintenance
  • Page 124 – In Warranty Repairs; contact your dealer for repairs.; Post-Warranty Repairs; contract, AT&T service is provided under the terms of that contract.
  • Page 125 – Limitation of Liability
  • Page 126 – Product Ordering Information; AT&T Authorized Dealers. You can also buy most items from one of
  • Page 128 – FCC and IC Information; the following measures:
  • Page 129 – FCC Notification and Repair Information; Notification to the Telephone Companies: Before connecting this; equipment, you or your equipment supplier must notify your local
  • Page 130 – Hearing Aid Compatibility: All system phones are compatible with; Users should not attempt to make such connections themselves, but
  • Page 131 – Renseignements sur la notification du ministére
  • Page 132 – Glossary
  • Page 133 – G l o s s a r y
  • Page 134 – Index
  • Page 135 – I n d e x
  • Page 138 – CHANGING FACTORY SETTINGS; OPTIONS THAT; OPTIONS THAT AFFECT AN
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AT&T

PARTNER

®

Communications System

Release 4.1

Installation and Use

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Summary

Page 3 - Contents

Contents About This Guide iii 1 Overview 1-i ■ Features and Capabilities 1-1 ■ System Components 1-2 ■ Auxiliary Equipment 1-3 ■ Combination Extensions 1-5 2 Customizing Your System 2-i ■ Overview 2-1 ■ System Options 2-1 ■ Telephone Options 2-2 ■ Changing Option Settings 2-3 ■ PBX or Centrex Servic...

Page 4 - When You Need Help; GL; Inside back cover; ii

Contents 6 Troubleshooting 6-i ■ When You Need Help 6-1 ■ Power Failure Operation 6-1 ■ Problems and Solutions 6-2 A User Form A-1 B Specifications B-1 C Installation C-1 D Maintenance, Repair, andOrdering Information D-1 E FCC and IC Information E-1 GL Glossary GL-1 IN Index IN-1 Customization Quic...

Page 5 - Purpose; Terminology; About This Guide; iii

About This Guide Purpose This guide explains how to set up and use the PARTNER® Communications System. It is intended for the person who will install and manage the system. Terminology Throughout this guide, the PARTNER Communications System is referred tosimply as the system. AT&T telephones sp...

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