Page 3 - Contents
Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual i Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About this UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpack pa...
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ii Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Service and Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Two-Year Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Contact Informati...
Page 5 - Introduction; About this UPS; returns to safe levels or the batteries are fully discharged.; Unpack package contents; Read the Safety Guide before installing the UPS.
Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 1 Introduction About this UPS The American Power Conversion (APC®) Smart-UPS® RT is a high performance uninterruptible power supply (UPS) that provides protection for electronic equipment from utility power blackouts, brownouts, sags an...
Page 6 - Specifications; Environmental Specifications
2 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Specifications Environmental Specifications Physical Specifications Temperature Operating Storage 32 ° to 104 ° F (0 ° to 40 ° C) 5 ° to 113 ° F (-15 ° to 45 ° C) charge the UPS battery every six months86 ° to 158 ° F (30 ° to 70 ° C)...
Page 7 - Installation; Tower front panel; Install PowerView
Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 3 Installation Tower front panel Install PowerView Prior to attaching the PowerView to the UPS: 1. Loosen the two bracket screws on the back of the PowerView module. a. Slide the bracket to the position that will accommodate the screw h...
Page 8 - Route ethernet cable and install top cover and bezels; Rear panel access utilizing ethernet jumper cable on front panel; Connect PowerView
4 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Route ethernet cable and install top cover and bezels There are three ways to access the ethernet port on this unit: 1. Rear panel access utilizing ethernet jumper cable on front panel2. Front panel access routing ethernet cable under...
Page 10 - Hardwire the UPS; Wiring
6 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Accessories Install accessories prior to connecting power to the UPS. • Refer to the APC Web site, www.apc.com for available accessories. • User documentation for the Network Management Card installed on this UPS is available on the U...
Page 11 - Install input and output wiring trays in UPS rear panel
Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 7 Install input and output wiring trays in UPS rear panel Input Wiring Tray External Battery Pack Connectors Ground EPO Port Cold Start/ EPO reset Output Wiring Tray Ground RJ45 Connector (install front panel ethernet jumper cable) Inpu...
Page 12 - Wiring Specifications; Adhere to national and local electrical codes when wiring.
8 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Wiring Specifications Adhere to national and local electrical codes when wiring. * Terminal screw tightening torque: 40 lbf-in (4.5 N-m)The acceptable input frequency range is 40 to 70 Hz.The output frequency is user selectable. Refer...
Page 13 - Input wiring options; Input/Output Jumper Configurations; Labeled jumpers must be
Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 9 Input wiring options Input wiring overview: Refer to the diagrams on the following pages for input wiring options. I Input/Output Jumper Configurations Input Jumpers Output Jumpers Power I/O Configuration Input:Output Separate Bypass ...
Page 14 - Input wiring option 2; Input wiring option 1 Factory Default; Single phase input, single phase output,; Lug A
10 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual MSJ B3 B2 B1 L1 L2 L3 NEU GND BSJ MSJ SJ2 SJ1 SJ3 B3 B2 B1 L1 L2 L3 NEU GND BSJ Ensure ground wire conductor and insulator are securely fastened. To connect the ground wire: 1. Strip the cable of insulation, exposing the wire. Secure...
Page 15 - Input wiring option 3; Input wiring option 4; dual feed; Input wiring option 5; single feed; Input wiring option 6; Three phase input, three phase output, dual
Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 11 BSJ B3 B2 B1 L1 L2 L3 NEU GND B3 B2 B1 L1 L2 L3 NEU GND B3 B2 B1 L1 L2 L3 NEU GND BSJ SJ1 Input wiring option 3 Three phase input, single phase output, single feed SJ3 SJ2 SJ1 B3 B2 B1 L1 L2 L3 NEU GND Input wiring option 4 Three pha...
Page 16 - Output hardwire option 1; Single phase hardwire output connection; Output hardwire option 2; External battery pack PDU not connected
12 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Output wiring options Output wiring overview. Refer to the diagrams on the following pages for output wiring options. N OSJ L3 L2 L1 OSJ N L3 L2 L1 N L3 L2 L1 Neutral Ground Output Phase 2 Output Phase 1 Output Phase 3 PDU Terminals ...
Page 17 - Connect the External Batteries; Battery Safety; WARNINGS; qualified electrician should perform the installation and; PRACTICES; • Watches, rings, and other metal objects from your body; PRECAUTIONS; contact prior working on batteries.
Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 13 Connect the External Batteries Battery Safety Read and adhere to the following warnings when installing or servicing the external batteries.Failure to observe these warnings may result in serious injury, death, or damage to the equip...
Page 18 - Third party battery solution; each 192 V battery system.; Each battery system must have identical Amp-hrs.; Connect the ground and wire the battery system; Battery System
14 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Third party battery solution Batteries must be Sealed Lead-Acid type. Use 50 A, 250 Vdc fuses with an Interrupt rating of >20,000 A.Ensure that the external batteries are wired prior to connecting the batteries to the UPS.Two sepa...
Page 19 - Operation; Normal operation; PowerView Interface Display
Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 15 Operation The UPS has three operation mode options. Normal operation During normal operation, the UPS double converts utility power to conditioned power for the connected load. Battery operation During battery operation, the UPS prov...
Page 20 - Navigating menu screens; Main Menu Screen; Sub menu screens
16 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Navigating menu screens Use the ESC key to navigate between menu screens.Use the UP/DOWN arrow keys to scroll through the list of sub menus and commands on any screen. arrow indicates that there are sub menus containing user selectab...
Page 21 - Menu Tree; The menu tree provides an overview of the top level menu screens.; Navigating sub menu screens
Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 17 Menu Tree The menu tree provides an overview of the top level menu screens. Navigating sub menu screens Use the UP/DOWN arrow keys to scroll through the list of functions and commands on a sub menu screen. A after the last entry on a...
Page 24 - Connect load to UPS; leads on transient voltage devices.; Connect power to UPS and load; Bypass mode; Communication Ports; SERIAL PORT; cable is incompatible with the UPS.
20 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Start-Up Connect load to UPS 1. The UPS features chassis ground connection screws located on the rear panel, for connecting the ground leads on transient voltage devices. Prior to connecting the grounding cable, ensure that the UPS i...
Page 25 - CLEX: Limited use cable for use in dwellings and for use in raceways.
Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 21 Emergency Power Off (EPO) The output power can be disabled in an emergency by closing a switch connected to the EPO. Adhere to national and local electrical codes when wiring. The switch should be connected in a normally open switch ...
Page 26 - Troubleshooting Display Messages; understanding of the system condition.
22 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Troubleshooting Display Messages Use the table below to solve minor installation and operation problems. Refer to the APC Web site, www.apc.com for assistance with complex UPS problems.The PowerView reports various messages on the di...
Page 28 - Condition
24 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual General Fault Need Bat Replacement. One or more battery pairs are in need of replacement. Refer to battery installation procedure. No Batteries Are Connected. No battery power is available. Check that batteries are installed and conn...
Page 30 - Service and Transport; Troubleshooting
26 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Service and Transport If the unit requires service do not return it to the dealer. Follow these steps: 1. Review the problems discussed in the Troubleshooting section to eliminate common problems. 2. If the problem persists, contact ...
Page 32 - APC Worldwide Customer Support; Global support searching APC Knowledge Base and using e-support.; Regulatory Agency Approvals
28 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Contact Information APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Refer to the APC Web site to access documents in the APC Knowledge Base a...
