Page 3 - Safety Warning ............................................................ 1-1; chapter 1; Contents; chapter 3
1.1 Safety Warning …………………………………………………… 1-1 1.2 Caution for safety ………………………………………………… 1-2 1.2.1 Toxic material ………………………………………………… 1-2 1.2.2 Electric Shock and Fire Safety Precautions ……………… 1-2 1.2.3 Handling Precautions ……………………………………… 1-3 1.2.4 Assembly / Disassembly Precautions ……………………… 1-3 1....
Page 4 - chapter 4
3.2 Screws used in the printer ……………………………………… 3-2 3.3 White Roller ……………………………………………………… 3-3 3.4 Front Cover ……………………………………………………… 3-43.5 Rear cover ………………………………………………………… 3-4 3.6 Scan Ass’y ……………………………………………………… 3-5 3.6.1 OPE unit …………………………………………………… 3-6 3.6.2 Scan Drive unit ……………………………………………… 3...
Page 5 - Selecting a location ......................................................; chapter 6
4.2 Troubleshooting …………………………………………………… 4-26 4.2.1 Procedure of Checking the Symptoms …………………… 4-26 4.2.2 The cause and solution of Bad image …………………… 4-27 4.2.3 The cause and solution of the bad discharge …………… 4-43 4.2.4 The cause and solution of the malfunction ……………… 4-50 4.2.5 The cause and so...
Page 6 - Avaiable on the Muratec Technical Support web site.; attached
* Avaiable on the Muratec Technical Support web site. attached Exploded Views & Parts List
Page 7 - qualified service technician.
Precautions 1-1 In order to prevent accidents and to prevent damage to the equipment please read the precautions listedbelow carefully before servicing the printer and follow them closely. 1.1 Safety Warning (1) Only to be serviced by appropriately qualified service technician. High voltages and las...
Page 8 - Caution for safety; Electric Shock and Fire Safety Precautions; cable to overheat and potentially cause a fire.
Precautions 1-2 1.2 Caution for safety 1.2.1 Toxic material This product contains toxic materials that could cause illness if ingested. (1) If the LCD control panel is damaged it is possible for the liquid inside to leak. This liquid is toxic. Contact with the skin should be avoided, wash any splash...
Page 9 - cause the printer to tip or fall.
Precautions 1-3 1.2.3 Handling Precautions The following instructions are for your own personal safety, to avoid injury and so as not to damage the printer (1) Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could cause the printer to tip or fal...
Page 10 - Disregarding this warning may cause bodily injury; or damaging the printer.
Precautions 1-4 1.2.5 Disregarding this warning may cause bodily injury (1) Be careful with the high temperature part. The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser to cool down before disassembly. (2) Do not put finger or hair into the rotat...
Page 11 - Use only a grounded tip soldering iron to solder or desolder ESDs.
Precautions 1-5 1.3 ESD Precautions Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called “Electrostatically Sensitive (ES) Devices” or ESDs. Examples of typical ESDs are: integrated circuits, some field effect transistors, and semiconductor “...
Page 13 - Product Specifications; Product specification and feature; ax; • 19 ppm in Letter
Product specification and feature 2-1 2.1 Product Specifications 2.1.1 Product Overview 2. Product specification and feature F-116P : F ax , Copy, Print, Scan F-116 : Fax, Copy 1. Print Speed (F-116P only) • 19 ppm in Letter 2. Copy Speed • 19 ppm in Letter 3. Processor • Chorus2 66 Mhz 4. Interface...
Page 14 - Item
Product specification and feature 2-2 2.1.2 Specifications • Product Specifications are subject to change without notice. See below for product specifications. 2.1.2.1 General Specifications Item F- 116 F- 116 P Major Features Fax, Copier, Phone Fax, Copier, Print, Scan, Phone Size (W*D*H) with Hand...
Page 15 - N/A G
Product specification and feature 2-3 Item F- 116 F- 116 P Driver Printer N/A G DI TWAIN, WIA N/A Y es PSU N/A Y es SmarThru4 N/A Ye s Smart Panel N/A Y es Warm Up Time From Ready Mode Less than 9 seconds Less than 9 seconds Max. Monthly Volume (Duty Cycle) Print 10 , 000 pages 10 , 000 pages ADF 2 ...
Page 17 - Pause
Product specification and feature 2-5 2.1.2.5 Telephone Specifications Item F 116 F- 116 P Handset Yes Yes On hook Dial Yes Yes Search Yes (Address Book) Yes (Address Book) 1-Touch Dial 20 20 Speed Dial 250 locations (0~249) 250 locations (0~249) TAD I/F Yes Yes Tone/Pulse Yes Yes Pause Yes Yes Auto...
Page 18 - Ye
Product specification and feature 2-6 2.1.2.6 Fax Specifications Item F- 116 F- 116 P Compatibility ITU-T G3 ITU-T G3 Communication System PSTN/PABX PSTN/PABX Modem Speed 33.6K bps 33.6K bps TX Speed 3 sec 3 sec Compression MH/MR/MMR MH/MR/MMR ECM Yes Yes Resolution Std 203 x 98dpi 203 x 98dpi Fine ...
Page 20 - Pick up Unit
Product specification and feature 2-8 2.1.2.8 Maintenance Parts Item Image Part code Life Pick up Unit 50,000 Pages Pad Unit (Cassette) 50,000 Pages Transfer Roller 50,000 Pages Fuser Unit 50,000 Pages Pad Unit (ADF) 10,000 Pages
Page 21 - Model; Jan '
Product specification and feature 2-9 2.1.3 Model Comparison Table Model F- 116 P ( Muratec ) LJ-M1319f (HP) MFC-7225N (Brother) Type 4-in-1 (Print, Scan, Copy, Fax) Image RTS ’ 10 . Jan ' 08. Mar ' 05. Jun Print Speed ( Ltr ) 1 9 ppm 18ppm 20ppm Resolution 600 x 600 dpi 1,200 x 1,200 dpi 2,400 x 60...
Page 22 - Toner cartridge
Product specification and feature 2-10 2.2 System Overview This chapter describes the functions and operating principal of the main component. 2.2.1 Front View 1 Document feeder 6 Tray 1 11 Handset 2 Document width guides 7 Manual tray 12 Toner cartridge 3 Control panel 8 Front door handle 13 Manual...
Page 23 - USB port
Product specification and feature 2-11 2.2.2 Rear View 1 USB port 4 Power receptacle 2 Extension telephone socket (EXT) 5 Rear door 3 Telephone line socket 6 Rear door handle
Page 25 - paper) and parts related to paper transferring.; ) Registration roller
Product specification and feature 2-13 2.2.3.1 Feeding Part It is consists of a basic cassette, an MP tray for supplying different types of media (envelope, label, special paper) and parts related to paper transferring. 1) Separation method Paper is separated by the friction pad mounted to the cente...
Page 26 - mounted as an assembly.
Product specification and feature 2-14 2.2.3.2 Transfer Assy - The transfer roller delivers the toner from the OPC drum to the paper. - There is no PTL Ass’y. - Life Span : Print over 50,000 sheets (in15~30 change to degrees F) 2.2.3.3 Driver Assy - T he driving device is consisted of step motor, OP...
Page 27 - the paper by heat and pressure to complete the printing job.
Product specification and feature 2-15 2.2.3.4 Fuser It is consists of a halogen lamp, heat roller, pressure roller, thermistor and thermostat. It fuses the toner on to the paper by heat and pressure to complete the printing job. 1) Thermostat When a heat lamp is overheated, a Thermostat cuts off th...
Page 28 - Safety device
Product specification and feature 2-16 6) Items for safety Protecting device for overheating - 1st protection device: Hardware cuts off when overheated - 2nd protection device: Software cuts off when overheated - 3rd protection device: Thermostat cuts off main power. Safety device - A fuser power is...
Page 29 - created; Protector panel
Product specification and feature 2-17 2.2.3.5 LSU (Laser scanning unit) It is the core part of the LBP which switches the video data received to the controller to the electrostatic latent image on the OPC drum by controlling laser beam, exposing OPC drum, by use of a polygon mirror. of polygon mirr...
Page 30 - (Toner)
Product specification and feature 2-18 2.2.3.6 Toner Cartridge By using the electronic photo process, it creates a visual image. In the toner cartridge, the OPC unit and the developing unit are contained in one assembly. The OPC unit houses the OPC drum and charging roller, and the toner cartridge u...
Page 31 - directly inputted to the main board.
Product specification and feature 2-19 2.2.4 Engine H/W Specifications 2.2.4.1 Main PBA The Engine and the Printer Controller function are housed into one Main Board called Main PBA. The CPU is functioned as the bus control, I/O handling, drivers, and PC interface. The main board sends the Current I...
Page 32 - - Parallel Port Interface Control
Product specification and feature 2-20 1) CPU Use S3C46Q0X 16/32-bit RISC micro controller, Chorus 2,which is exclusive controller to execute Printer & FAX Function and to execute operation block by flash memory within system program, and to control whole system. - 1.8V internal, 3.3V external (...
Page 33 - ) Sensor Input Circuit; development process of the drum after a predetermined time.
Product specification and feature 2-21 4) Sensor Input Circuit ■ Paper Empty Sensing & Paper Width Sensor When a printing job comes to the CPU, the CPU initializes the pickup action regardless of the state of the sensor. If paper is then detected by the Feed Sensor, the paper will then be recogn...
Page 34 - The HVPS Board and SMPS Board housed in one board.
Product specification and feature 2-22 2.2.4.2 HVPS and SMPS Board The HVPS Board and SMPS Board housed in one board. The HVPS board creates the high voltage of THV/MHV/Supply/Dev and supplies it to the developer portion takes the 24V and outputs the high voltage for THV/MHV/BIAS, and supplied to th...
Page 35 - ■ HVPS Board
Product specification and feature 2-23 ■ HVPS Board • Transfer High Voltage (THV+) - Input Voltage : 24 V DC ± 15% - Output Voltage : MAX +5.0KV ± 5 %,(Duty Variable, no loading) - 1.2KV ±15% (when cleaning,200 ㏁ ) - Input contrast of the Voltage stability degree : under ± 3 % (fluctuating input 21....
Page 36 - AC Input; ■ SMPS Board
Product specification and feature 2-24 ◆ AC Input Input Rated Voltage AC 220V ~ 240V AC 110V ~ 127V Input Voltage fluctuating range AC 198V ~ 264V AC 99V ~ 135V Rated Frequency 50/60 Hz Frequency Fluctuating range 47 ~ 63 Hz Input Current Under 4.0Arms / 2.0Arms (But, the status when e-coil is off o...
Page 37 - DIB of FM336Plus Core
Product specification and feature 2-25 2.2.4.3 Fax Our fax feature is based on Conexant DAA (Data Access Arrangement) Solution, and is controlled by a dual Chip Set Solution. - CX86710 (SFX336) : This Modem Chip adds SSD (System Side Device) for interfacing between LSD and DIB of FM336Plus Core - CX...
Page 38 - data is stored in a Scan Buffer without algorithm.
Product specification and feature 2-26 2.2.4.4 Scan 1) Pictorial signal input part: output signal of CIS passes through MP Cap change to ADC at LAFE1001, and defined signal between LAFE1001 and JUPITER5 processes the Image signal. When AFE accepts each pixel, CDS (Correlated Double Sampling ) techni...
Page 39 - * The paper exists between the feed sensor and the exit sensor.
Product specification and feature 2-27 2.2.5 Engine F/W Contol Algorithm 2.2.5.1 Feeding If feeding from a cassette, the drive to the pickup roller is controlled by a solenoid. The on/off time the solenoid is controlled by Main PBA. The Paper Jam protocols are as follows: Item Description JAM 0 - Af...
Page 40 - • Open Heat Error; the issue is resoled by a qualified technician.; • Over Heat Error; The errors related to LSU are as follows:
Product specification and feature 2-28 2.2.5.3 Fusing The temperature change of the heat roller’s surface is changed to the resistance value through the thermistor. The Heat Roller temperate (warmup) is measured by converting the resistance of the thermistor to a measurable DC voltage value. The AD ...
Page 41 - The software system is constructed as follows:; Host Software is made up of:; understand and transfers data to spooler.; Firmware is made up of:; transfer to Engine system.
Product specification and feature 2-29 2.2.6 S/W Descriptions 2.2.6.1 Overview The software system is constructed as follows: 1) The Host Software is an application software that can operate in a Windows and/or Web Environment. 2) The Firmware portion is an Embedded software controlling the print jo...
Page 42 - Provided below is a detail explanation of the Block Diagram above.; and creates spooler file.
Product specification and feature 2-30 2.2.6.3 Data and Control Flow Provided below is a detail explanation of the Block Diagram above. Host Side is made up of: 1. The Print Driver that is Windows application softwares translate printed data to one of printer languages and creates spooler file. 2. W...
Page 43 - Firmware Side is made up of:; printer via USB port.; The additional printing function are realized in:
Product specification and feature 2-31 Firmware Side is made up of: 1. Network Interface Card is that relay the communication between Host and kernel using various network protocols. 2. Kernel manages the flow control of emulation procedure, receiving data from Host or Network card and printing with...
Page 45 - Disassembly and Reassembly; Precautions when replacing parts; Precautions when assembling and disassembling; malfunction and create electric shock or fire hazards.; >> Precautions when moving and storing PBA; motors or lamps as they may get hot.
Disassembly and Reassembly 3-1 3. Disassembly and Reassembly 3.1 Precautions when replacing parts 3.1.1 Precautions when assembling and disassembling * Use only approved spare parts. Ensure that part number, product name, any voltage, current or temperature rating are correct. Failure to do so could...
Page 46 - Screws used in the printer; Part Code
Disassembly and Reassembly 3-2 3.2 Screws used in the printer The screws listed in the table below are used in this printer. Please ensure that, when you disassemble the printer, you keep a note of which screw is used for which part and that, when reassembling the printer, the correct screws are use...
Page 47 - Pull the lever up on the right end of the white roller.
Disassembly and Reassembly 3-3 3.3 White Roller 1. Open the OPE Unit. 2. Pull the lever up on the right end of the white roller. Then lift the roller out.
Page 48 - Unlatch the front cover from the Frame assy.
Disassembly and Reassembly 3-4 1. Take out the Cassette. 2. Open the front cover. Unlatch the front cover from the Frame assy. Remove 4 screws securing the rear cover andremove it. 3.4 Front Cover 3.5 Rear cover
Page 49 - Before removing Scan Ass’y, remove the rear
Disassembly and Reassembly 3-5 3.6 Scan Ass’y 1. Before removing Scan Ass’y, remove the rear cover. 2. Open the front cover. And remove 2 screws from the front. 3. Remove the harness cover [A] from the rear after removing 1 screw. 4. Remove all connectors and 1 screw. 5. Remove 1 screw. Then lift th...
Page 50 - Open the OPE unit. And release the latch from
Disassembly and Reassembly 3-6 3.6.1 OPE unit 1. Open the OPE unit. And release the latch from holder. 2. Carefully release the latches from both side of OPE unit. 3. Remove 2 screws. 4. Open the OPE bottom cover. Release the OPE PBA after removing 1 connector and 2 screws.
Page 51 - Then remove 4 screws.
Disassembly and Reassembly 3-7 3.6.2 Scan Drive unit 1. Remove the OPE unit. (Refer to 3.6.1) Then remove 4 screws. 2. Open the Scan Cover. 3. Remove 2 screws. 4. Unplug the connector. Then release the scan drive unit.
Page 52 - Release the ADF roller as shown below.
Disassembly and Reassembly 3-8 3.6.3 ADF roller 1. Remove the Scan Drive unit. 2. Release the ADF roller as shown below. 3.6.4 CIS 1. Remove the white roller. 2. Release the CIS after unlatching both side holder.
Page 53 - Hook
Disassembly and Reassembly 3-9 3.7 Right/Left Cover 1. Remove the front cover and rear cover. (Refer to 3.4, 3.5) 2. Remove the Scan Assy. (Refer to 3.6) 3. Remove the Left/ Right cover by removing hooks of right/left/top/bottom side. Hook Hook Hook Hook
Page 54 - Unplug the 2 connectors from SMPS board and Main board.
Disassembly and Reassembly 3-10 3.8 Fuser Unit 1. Remove the rear cover. 2. Remove 4 screws. 3. Unplug the 2 connectors from SMPS board and Main board. 4. Take off the Fuser unit.
Page 55 - Take off the Drive Unit after removing 1
Disassembly and Reassembly 3-11 3.9 Drive unit 3.10 Solenoid 1. Remove the Rear cover/ Scan Assy / Left cover. 2. Remove 6 screws. 3. Take off the Drive Unit after removing 1 connector. 1. Remove the Drive unit (refer to 3.9) 2. Remove the solenoid connector on Main PBA. (refer to 3.1.14) 3. Take of...
Page 57 - Lift the LSU unit off by removing 3 screws and 2 connectors.
Disassembly and Reassembly 3-13 3.12 LSU 1. Remove the Rear cover/ Scan Ass’y 2. Lift the LSU unit off by removing 3 screws and 2 connectors.
Page 58 - Transfer Roller; Take off the transfer roller by release its right shaft from hook.; Transfer roller; Caution; Don’t touch the surface of tranfer roller.
Disassembly and Reassembly 3-14 3.13 Transfer Roller 1. Open the front cover. 2. Take out the toner cartridge. 3. Take off the transfer roller by release its right shaft from hook. Transfer roller Caution Don’t touch the surface of tranfer roller.
Page 60 - Pick up roller; Take off the pick up roller after removing 1 screw.
Disassembly and Reassembly 3-16 3.15 Pick up roller 3.16 Cassette holder pad 1. Take out the Cassette unit. 2. Turn the printer over. 3. Take off the pick up roller after removing 1 screw. 1. Take out the Cassette unit. 2. Take off the holder pad by unhooking both latches.
Page 61 - Alignment and Adjustments; Series; Alignment and Troubleshooting; Delay Send; Confirms the selection on the screen.
Alignment and Troubleshooting 4-1 4.1 Alignment and Adjustments This chapter describes the main functions for servicing the equipment, such as the product maintenance proper repair procedures, jam removal procedures, and so on. 4.1.1 Control Panel ■ F- 116 Series This control panel may differ from y...
Page 62 - Menu
Alignment and Troubleshooting 4-2 10 Menu Enters Menu mode and scrolls through the available menus. 11 Status Shows the status of your machine. 12 Back Sends you back to the upper menu level. 13 (Fax) Activates fax mode. 14 (Copy) Activates copy mode. 15 (Scan) Activates scan mode. 16 Numeric keypad...
Page 63 - STATUS; • When the backlight blinks rapidly, the machine is printing data.
Alignment and Troubleshooting 4-3 4.1.2 Understanding the Status LED The color of the status LED indicates the machine’s current status. STATUS DESCRIPTION Off • The machine is off-line.• The machine is in power saver mode. When data is received, or any button is pressed, it switches to on-line auto...
Page 64 - Input Misfeed
Alignment and Troubleshooting 4-4 4.1.3 JAM Removal 4.1.3.1 Clearing Original Document Jams When an original jams while passing through the document feeder, a warning message appears on the display screen. Input Misfeed 1. Remove any remaining originals from the document feeder. 2. Pull the jammed d...
Page 65 - When a paper jam occurs, a warning message appears on the display.; In tray 1; Open and close the front door. The jammed
Alignment and Troubleshooting 4-5 4.1.3.2 Clearing paper jams When a paper jam occurs, a warning message appears on the display. To resume printing after clearing paper jams, you must open and close the front door. In tray 1 1. Open and close the front door. The jammed paper is automatically ejected...
Page 66 - In the manual tray
Alignment and Troubleshooting 4-6 In the manual tray 1. If the paper is not feeding properly, pull the paper out of the machine. 2. Open and close the front door to resume printing. Inside the machine 1. Open the front door and pull the toner cartridge out, lightly pushing it down. 2. Remove the jam...
Page 67 - In exit area
Alignment and Troubleshooting 4-7 In exit area 1. Open and close the front door. The jammed paper is automatically ejected from the machine. If you do not see the jammed paper, go to next step. 2. Gently pull the paper out of the output tray. If you do not see the jammed paper or if there is any res...
Page 69 - st Level; Oficio
Alignment and Troubleshooting 4-9 4.1.5 Menu Map The control panel provides access to various menus to set up the machine or use the machine’s functions.These menus can be accessed by pressing Menu. To select 1st level menu, press the menu button or numeric button. 1st Level 2nd Level 3rd Level Defa...
Page 70 - MSG Confirm
Alignment and Troubleshooting 4-10 1st Level 2nd Level 3rd Level Default 3. Fax Setup ◀ Ring to Answer ▶ Ring to Answer 1~7 1 Darkness Light/Normal/Dark Normal Redial Term 1~15 Min 3 minutes Redials 0~13 times 7 times MSG Confirm On, Off, On-Error On-Error Image TCR On, Off On Auto Report On, Off On...
Page 73 - To enter the Tech Mode; To enter the Tech Mode, press the buttons as following; “ Menu; After entering the tech mode, select the item you want by using the “
Alignment and Troubleshooting 4-13 4.1.6 Tech Mode In service (tech) mode, the technician can check the machine and perform various test to isolate the cause of a malfunction. While in Tech mode, the machine still performs all normal operations. To enter the Tech Mode To enter the Tech Mode, press t...
Page 74 - ■ Tech mode Menu Map
Alignment and Troubleshooting 4-14 ■ Tech mode Menu Map Depth1 Depth2 Depth3 Data Setup Send Level -9~-15 Modem Speed 33.6, 28.8, 14.4, 12.0, 9.6, 4.8 Error Rate 5%, 10% Dial Mode Tone,Pulse Notify Toner Customer No. Customer Name Service No. Serial No. Customer Name Service No. Serial No. Clear All...
Page 75 - Data Setup; Dial Mode
Alignment and Troubleshooting 4-15 Data Setup Send Level You can set the level of the transmission signal. Typically, the Tx level should be under -12 dBm.Caution : The Send Fax Level is set at the best condition from factory. Never change settings arbitrarily. Dial Mode This function can choose dia...
Page 76 - Machine Test; Switch Test
Alignment and Troubleshooting 4-16 Machine Test Switch Test Use this feature to test all keys on the operation control panel. The result is displayed on the LCD window each time you press a key. Modem Test Use this feature to hear various transmission signals to the telephone line from the modem and...
Page 77 - Report; PROTOCOL LIST
Alignment and Troubleshooting 4-17 Report PROTOCOL LIST This list shows the sequence of the CCITT group 3 T.30 protocol during the most recent sending or receivingoperation. If a communication error occurs, use this report to check for send and receive errors. SYSTEM DATA This list provides a list o...
Page 78 - ■ Method to enter; After turn on the system power, check the “Ready” message on the LCD.; “Menu → Stop → Left arrow → Back → OK → Right arrow”; To get out of the EDC Mode, Press the “Stop” key
Alignment and Troubleshooting 4-18 4.1.7 EDC Mode The EDC Mode is used to independently control and test each sensor and driver component, so as to more easily service the printer. ■ Method to enter 1. After turn on the system power, check the “Ready” message on the LCD. 2. To enter the EDC Mode, Pu...
Page 79 - ■ EDC Mode Menu; When the front cover opened, “Open” message display LCD. If the front
Alignment and Troubleshooting 4-19 ■ EDC Mode Menu 0. Cover Status Item Description Front Cover When the front cover opened, “Open” message display LCD. If the front cover closed, “Closed” message display LCD. 1. Sensor Status Item Description Regi/Feed/Exit Sensor Manually open and close the actuat...
Page 80 - When “OK” key is pushed after ”ON” message displayed, ”OFF” message; ■ ACRONYMS
Alignment and Troubleshooting 4-20 5. LSU Control Item Description LD Power When “OK” key is pushed after ”ON” message displayed, ”OFF” message will be displayed after 10 seconds LSU Motor If “OK” key is pushed after “ON” displayed, motor will be run. LSU motor will auto - stop after 10 seconds and ...
Page 81 - Note
Alignment and Troubleshooting 4-21 4.1.8 Firmware upgrade and replacing the main PBA. ♦ USB and Network port are used to update the firmware. Network applications (SWAS, SWS) can be used to update the firmware. ♦ Normal Update Send ROM file via USB, network port in Ready state. It will automatically...
Page 82 - Roller; White and Black Spots
Alignment and Troubleshooting 4-22 4.1.9 Periodic Defective Image If an image defects appears at regular intervals on the printed-paper, it is due to a faulty or damaged roller.Refer to the table below and check the condition of the appropriate roller. Roller Period (mm) Phenomenon Defective part OP...
Page 83 - Checking display messages; LCD Display
Alignment and Troubleshooting 4-23 4.1.10 Error Message Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem as is necessary. Checking display messages • If a message ...
Page 84 - Reconfirm the remote machine’s; Line Busy; When the machine failed in installing; Or; When the machine has encountered; Group Not; The machine is waiting for a specified
Alignment and Troubleshooting 4-24 LCD Display Descriptions Solutions [No Answer] The remote fax machine has not answered after several redial attempts. Try again. Make sure that the remote machine is operational. [Incompatible] The remote machine does not have the requested feature, such as a delay...
Page 85 - Refer to the flow chart of the fuser; Muratec
Alignment and Troubleshooting 4-25 LCD Display Descriptions Solutions NO. Not Assigned The one-touch or speed dial location you tried to use has no number assigned to it Dial the number manually using the number keypad or assign the number. Load Document You have attempted to set up a copy or fax op...
Page 87 - The cause and solution of Bad image; ) Vertical Black Line and Band; Dark black vertical band occur in the printing.
Alignment and Troubleshooting 4-27 4.2.2 The cause and solution of Bad image 1) Vertical Black Line and Band Description : 1. Straight thin black vertical line occurs in the printing. 2. Dark black vertical band occur in the printing. 3. Partly depression or deformation on the surface of the transfe...
Page 88 - ) Vertical White Line; Description : White vertical voids in the image.
Alignment and Troubleshooting 4-28 2) Vertical White Line Description : White vertical voids in the image. 3. It may occur due to dirty or � foreign substances are on the window of the toner cartridge frame. 4. If the fuser is defective, voids occur periodically at the top of a black image. 5. It ma...
Page 89 - ) Horizontal Black Band; developer may be stained.
Alignment and Troubleshooting 4-29 3) Horizontal Black Band Description : Dark or blurry horizontal stripes occur in the printing periodically. (They may not occur periodically.) 2. The rollers of developer may be stained. 1. Bad contacts of the voltage terminals to developer. Clean each voltage ter...
Page 90 - White spots occur periodically in the printing
Alignment and Troubleshooting 4-30 4) Black/White Spot Description : 1. Dark or blurry spots occur periodically in the printing 2. White spots occur periodically in the printing 3. If a black image is partially broken, the transfer voltage is abnormal or the transfer roller's life has expired. 2. If...
Page 91 - brush is too thin due to the cartridge
Alignment and Troubleshooting 4-31 5) Light Image Description : The printed image is light, with no ghost. 1. Develop roller brush is too thin due to the cartridge being almost empty. 2. Ambient temperature is below than 10 ℃ . 3. Bad contact caused by the toner stains between the high voltage termi...
Page 92 - ) Dark Image or a Black Page; Description : The printed image is dark.
Alignment and Troubleshooting 4-32 6) Dark Image or a Black Page Description : The printed image is dark. 2. Charge voltage is not turned on due to the bad contacts between power supply in the side of the Toner cartridge and charge terminal of HVPS. 3. VD0 signal of the Main PBA is Low state. 1. No ...
Page 93 - Description : Print Density is uneven between left and right.
Alignment and Troubleshooting 4-33 7) Uneven Density Description : Print Density is uneven between left and right. 3. The toner level is not even on the toner cartridge roller due to the bad blade. 2. The life of the Toner cartridge has expired. 1. The pressure force on the left and right springs of...
Page 94 - Has the life span of the toner
Alignment and Troubleshooting 4-34 8) Background Description : Light dark background appears in whole area of the printing. 3. Has the life span of the toner cartridge ended? 4. Is the movement(Up and Down) of the transfer roller smooth? 5. Is the HVPS normal? 2. Is a recycled toner cartridge be use...
Page 97 - When printing on card stock
Alignment and Troubleshooting 4-37 10) Ghost (2) Description : Ghost occurs at 75.5 mm intervals of the OPC drum in the whole printing. (When printing on card stock or transparencies using manual feeder) When printing on card stock thicker than normal paper or transparencies such as OHP, higher tran...
Page 98 - The temperature of the fuser
Alignment and Troubleshooting 4-38 11) Ghost (3) : Fuser Description : Ghost occurs at 62.8 mm or 77.6mm intervals. The temperature of the fuser � is being maintained too high. Disassemble the fuser Unit. Clean the Fuser Rollers, and Thermistor. (Caution: can be deformed) 62.8 or 77.6mm
Page 99 - 2) Stains on the Face of Page; If the transfer roller is
Alignment and Troubleshooting 4-39 12) Stains on the Face of Page Description : The background on the face of the printed page is stained. 2. If the transfer roller is contaminated, stains on the face of page will occur. 1. Toner leakage due to improperly sealed toner cartridge. Replace the toner ca...
Page 100 - 3) Stains on Back of Page
Alignment and Troubleshooting 4-40 13) Stains on Back of Page Description : The back of the page is stained at 47 mm or 62.8mm intervals. 2. 62.8mm : Pressure roller is contaminated. 1. 47mm : Transfer roller is contaminated. 1. Replace the transfer roller if contaminated severely.2. Perform the OPC...
Page 101 - Bad ground contacts in OPC and/or
Alignment and Troubleshooting 4-41 14) Blank Page Print out (1) Description : Blank page is printed. Bad ground contacts in OPC and/or toner cartridge. 1. Check if the Ground-OPC is defective(set inside right side).2. Remove contamination of the terminals of the toner cartridge and the unit.
Page 102 - One or several blank pages are printed.; Digital Printer
Alignment and Troubleshooting 4-42 15) Blank Page Print out (2) Description : 1. Blank page is printed. 2. One or several blank pages are printed. 3. When the printer turns on, several blank pages print. 1. Bad ground contacts in OPC and/or toner cartridge. Remove contamination of the terminals of t...
Page 103 - The cause and solution of the bad discharge; ) Wrong Print Position; Description : Printing begins at wrong position on the paper.; rong sense time caused by defective
Alignment and Troubleshooting 4-43 4.2.3 The cause and solution of the bad discharge 1) Wrong Print Position Description : Printing begins at wrong position on the paper. W rong sense time caused by defective feed sensor actuator. Replace the defective actuator
Page 104 - Jam-0 occurs when the paper feeds into the printer
Alignment and Troubleshooting 4-44 2) JAM 0 Description : 1. Paper is not exited from the cassette. 2. Jam-0 occurs when the paper feeds into the printer 3. Check the surface of the roller-pickup for foreign matter. 4. If continuous clusters occur, check whether the assembly slot between shaft-picku...
Page 105 - If the recording paper is jammed in
Alignment and Troubleshooting 4-45 3) JAM 1 Description : 1. Recording paper is jammed in front of or inside the fuser. 2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the Actuator-Feed. 1. If the recording paper is jammed in front of or inside the fus...
Page 107 - Description : Multiple sheets of paper are fed at once.
Alignment and Troubleshooting 4-47 5) Multi-Feeding Description : Multiple sheets of paper are fed at once. Check the Guide side L/R or Guide Rear in the Cassette, if the position is correct. Replace the solenoid if necessary. 2. Solenoid malfunction (the solenoid does not work properly): Perform ED...
Page 108 - ) Paper rolled in the fuser; Contamination of the
Alignment and Troubleshooting 4-48 6) Paper rolled in the fuser Description : If contaminated at intervals of 77.6mm on the back of a paper. 1. Contamination of the pressure roller or heat roller (Background, Hot off set). After disassembling the fuser, clean contamination between the heat roller an...
Page 109 - ) Paper rolled on the OPC Drum; Description : Paper is rolled up in the OPC.; Recommend to use normal paper.
Alignment and Troubleshooting 4-49 7) Paper rolled on the OPC Drum Description : Paper is rolled up in the OPC. How to remove the rolled paper in the OPC. Remove the paper while turning the OPC against the ongoing direction. Clean fingerprints on the OPC softly with soft cloth dampened with tissue. ...
Page 110 - The cause and solution of the malfunction; Description : Fuser error is displayed on LCD; thermistor is open or not.
Alignment and Troubleshooting 4-50 4.2.4 The cause and solution of the malfunction 1) Fuser Error Description : Fuser error is displayed on LCD 1. Check whether the thermostat, AC wire, and/or heat lamp are open or not. Replace the fuser if a thermostat is open. Replace the fuser if a thermistor sen...
Page 111 - Description : “PMOTOR ERROR/HSYNC ERROR’; Check whether the LSU
Alignment and Troubleshooting 4-51 2) LSU Error Description : “PMOTOR ERROR/HSYNC ERROR’ 1. Check whether the LSU connector is disconnected or not. Replace a LSU Replace a main board if the same error occurs again after replacing a LSU. 2. Check whether the LSU motor is rotating or not. 3. Check the...
Page 112 - ) Not function of the gear of the fuser due to melting away
Alignment and Troubleshooting 4-52 3) Not function of the gear of the fuser due to melting away Description : The motor breaks away from its place due to gear melting away. 1. Check the Heat Lamp. 1. Replace the Fuser.2. Replace the Main PBA. 3. Replace the SMPS.
Page 114 - ) Paper Empty without indication
Alignment and Troubleshooting 4-54 5) Paper Empty without indication Description : Paper empty error message does not display when the paper cassette is empty. 1. Bending or deformation of the actuator of the paper sensor. Replace the defective actuator. Replace the engine board. 2. The function of ...
Page 115 - board or Cover Open S/W
Alignment and Troubleshooting 4-55 6) Cover Open Description : The ERROR lamp is on even when the print cover is closed. 1. The hook lever in the front cover or Guide rear may be defective. Replace the hook lever, if defective. 1. Check the insertion of the Cover Open S/W Connect. 2. Replace the Mai...
Page 116 - ) No error LED when the cover is open
Alignment and Troubleshooting 4-56 7) No error LED when the cover is open Description : The Error LED does not come on even when the printer cover is open 1. Check the connector and circuit of the cover switch department in the Main Control board. Perform DCU test 1. Check the insertion of the Cover...
Page 118 - ) Vertical Line Getting Curved; unstable in the Main Control board
Alignment and Troubleshooting 4-58 9) Vertical Line Getting Curved Description : When printing, vertical line gets curved. 1. If the supply of +24v is unstable in the Main Control board linking with LSU, check drive by EDC Mode: LSU Check. Replace LSU. 1. Replace theToner Joint PBA. 2. Replace the M...
Page 119 - The cause and solutions of bad environment of the software; the printout is normal within the Windows basic
Alignment and Troubleshooting 4-59 4.2.5 The cause and solutions of bad environment of the software 1) The printer is not working (1) Description : While Power turned on, the printer is not working in the printing mode. 1. Run Self-Test Mode: Turn the power on while pressing the test printing button...
Page 120 - Printing error occurs even
Alignment and Troubleshooting 4-60 2) The printer is not working (2) Description : After receiving the printing order, no response at all or the low speed of printing occurs due to wrong setup of the environment rather than malfunction of the printer itself. 1. Secure more space of the hard disk. No...
Page 121 - printer driver may be defective or wrong setup in the CMOS Setup.
Alignment and Troubleshooting 4-61 3) Abnormal Printing Description : The printer is not working properly even when the cable has no problem (even after the cable is replaced). If the printer will not work at all or the strange fonts are repeated, the printer driver may be defective or wrong setup i...
Page 123 - Description : The MF DIAL is not functioning.; Check if the telephone line is
Alignment and Troubleshooting 4-63 2) Defective MF DIAL Description : The MF DIAL is not functioning. 1. Check if the telephone line is connected correctly. If you cannot hear the OHD CLICK sound, the OPE Ass'y may be defective. Try to replace the OPE Ass'y. If you can hear a CLICK sound, after chec...
Page 124 - Check if you can hear
Alignment and Troubleshooting 4-64 3) Defective FAX FORWARD/RECEIVE Description : The FAX FORWARD/RECEIVE is not functioning. 1. Check if you can hear a dial tone by pressing OHD. If the MODEM testing is normal and there is no dial tone, then try to replace the LIU B'd. If the MODEM testing is abnor...
Page 125 - ) Defective FAX FORWARD
Alignment and Troubleshooting 4-65 4) Defective FAX FORWARD Description : RECEIVE is functioning, but FORWARD is not functioning or the received data are broken. 1. Check if there is NOISE when pressing on-hook dial. If it makes NOISE while using on-hook dial, replace orrepair the telephone line. 2....
Page 126 - Check if there is NOISE
Alignment and Troubleshooting 4-66 5) Defective FAX RECEIVE (1) Description : FORWARD is functioning, but RECEIVE is not functioning or the received data are broken. 1.Check if there is NOISE when pressing on-hook dial. If it makes NOISE while on-hooking, replace or repairthe telephone line. 2.Check...
Page 127 - Check if there is NOISE
Alignment and Troubleshooting 4-67 6) Defective FAX RECEIVE (2) Description : The received data are lengthened or cut in the printing. 1. Check if there is NOISE when pressing on-hook dial. If it makes NOISE, rearrange the telephone line. (Refer to 'Defective FAX RECEIVE'.) Check if the FAX status o...
Page 128 - Check if the RECEIVE Mode is
Alignment and Troubleshooting 4-68 7) Defective FAX RECEIVE (3) Description : The phone is ringing continuously, but it cannot receive. Check if the RECEIVE Mode is TEL MODE or FAX MODE. Even when the RECEIVE Mode is changed to FAX MODE, it cannot receive, then replace the LIU and the Main B'd in se...
Page 129 - Check the FAX status of the
Alignment and Troubleshooting 4-69 8) Defective FAX RECEIVE (4) Description : The received data is reduced by more than 50% in the printing. Check the FAX status of the forwarding side. After checking the data of the forwarding side, correct theFAX of the forwarding side.
Page 130 - ) Defective Automatic Receiving; Description : The automatic receiving function is not working.; Check if the RECEIVE Mode is
Alignment and Troubleshooting 4-70 9) Defective Automatic Receiving Description : The automatic receiving function is not working. 1. Check if the RECEIVE Mode is TEL MODE or FAX MODE. 1. If the RECEIVE Mode is set to the TEL MODE, reset it to the FAX MODE.2. Even after the RECEIVE Mode is changed t...
Page 131 - Description : Black page is printed out when copy.
Alignment and Troubleshooting 4-71 4.2.7 Copy Problems 1) Black Copy Description : Black page is printed out when copy. 1. Check the Scan-Cover open. Room light can pass through a thin original. Remake shading profile in the tech mode. 2. Check shading profile. 3. Check white/black reference voltage...
Page 132 - Description : White page is printed out when Copy.; Check the CCD harness contact.
Alignment and Troubleshooting 4-72 2) White Copy Description : White page is printed out when Copy. 1. Check the CCD problem in Main PBA. Check the CCD harness contact. Remake shading profile in the tech mode. 2. Check shading profile.
Page 133 - Description : There is noise when copy.; Check the Scanner Motor
Alignment and Troubleshooting 4-73 3) Abnormal noise Description : There is noise when copy. 1. Check the Scanner Motor and any mechanical disturbance. Check the right position of the Scanner Motor, and check the any mechanical disturbance in the CCD carriage part. If any driver is defective, replac...
Page 134 - ) Defective Image Quality; Description : The copied image is light or bad.
Alignment and Troubleshooting 4-74 4) Defective Image Quality Description : The copied image is light or bad. 1. Check shading profile. Perform shading profile in the tech mode. The gap above 0.5 mm can cause a blurred image. 2. Check the gap between original and scanner glass. See "Print" t...
Page 135 - Description : The PC Scan is not functioning at all.; Check if the driver is
Alignment and Troubleshooting 4-75 4.2.8 Scanning Problems 1) Defective PC Scan Description : The PC Scan is not functioning at all. 1. Check the Cable (USB or Parallel) If the PC and the cable are not connected properly, reconnect it. After confirming that it is proper by performing a PC printing t...
Page 136 - ) Defective Image Quality of PC Scan; Description : The image PC scanned is not clear or bad.; Check the waveform form
Alignment and Troubleshooting 4-76 2) Defective Image Quality of PC Scan Description : The image PC scanned is not clear or bad. 1. Check the waveform form by performing a CCD test in TECH Mode. If the CCD waveform form is abnormal, try to replace the CCD Ass'y. If the resolution is set too low, Ins...
Page 137 - MAIN
System Diagram 5-1 5. System Diagram 5.1 Block Diagram M a in S /W IN L E T C H O R U S 2 C o re : 6 6 M H z F U S E R U n it T h e rm o S ta t REGI C lu tc h D E V E L O P E R U n it F A N S M P S T D S DRUM M M a in M o to r M T C R U M S O L 1 234 O P E L C D ( 1 6 X 2 ) L S U S D R A M (1 6 M B ...
Page 138 - Connection Diagram; SM
System Diagram 5-2 5.2 Connection Diagram M a in S /W IN L E T C H O R U S 2 C o re : 6 6 M H z F U S E R U n it T h e rm o S ta t RE GI C lu tc h D E V E L O P E R U n it F A N S M P S T D S DR UM M M a in M o to r M T C R U M S O L 24 VS RE GI_ CL UT CH OU T1 A OU T1 B OU T2 A OU T2 B 1 2 3 4 1 23...
Page 139 - Reference Information; Tool for Troubleshooting; Standard : For general home use, for medical
Reference Information 6-1 6. Reference Information This chapter contains the tools list, list of abbreviations used in this manual, and a guide to the location space required when installing the printer. A definition of test pages and Wireless Network information definition is also included. 6.1 Too...
Page 140 - Acronyms and Abbreviations
Reference Information 6-2 6.2 Acronyms and Abbreviations The table below explains abbreviations used in this service manual.The contents of this service manual are declared with abbreviations in many parts. Please refer to thetable. 6.2.1 Acronyms ABS Automatic Background Suppression (a kind of copy...
Page 142 - ACRONYM
Reference Information 6-4 ELA HOU-SCANNER ASS’Y ELA=Electrical Assembly, HOU =Housing MEA UNIT-COVER PA EXIT ASS’Y MEA= Mechanical Assembly, PA=Paper PMO-TRAY EXTENTION MP NE PMO= Processing Mold MP=Multi-Purpose (Bypass) tray NE=for NEC MEC-CASSETTE ASS’Y (LETTER) MEC = Mechanic Combined unit COVER...
Page 143 - PPR= Processing Press
Reference Information 6-5 SPECIAL SCREW (PANNEL MFP) MFP =Multi-Functional Peripheral A/S MATERAL-DUMMY UPPER ASS’Y A/S=After-Service MCT-GLASS ADF MCT= Machinery Cutting ADF=Automatic Document Feeder PPR-REGISTRATION EDGE(F) PPR= Processing Press IPR-HOLDER GLASSI PR=Iron Press MCT-GLASS SCANNER (L...
Page 144 - HOLDER CATCH CST MC2
Reference Information 6-6 SPRING CS RE CS=Compress RE=Rear SPRING CS FR CS=Compress FR=Front PMO-BUSHING FINGER, F F=Front ICT-SHAFT-EXIT LOWER ID ID=Idler SPRING-EXIT ROLL FD FD=Face Down PMO-BUSHING_P/U,MP P/U=Pickup MP =Multi-Purpose (Bypass) tray PMO-HOLDER CAM MPF MPF=Multi-Purpose Feeder (=MP)...
Page 145 - PEX= Processing Extrude
Reference Information 6-7 GEAR-EXIT/U,ID U=Upper ID=Idler IPR-TERMINAL FU FU=Fuser PMO-BEARING H/R-F H/R-F=Heat Roller - Front BEARING-H/R L H/R-L=Heat Roller -Left PEX-ROLLER EXIT F_UP PEX= Processing Extrude F_UP=Face Up SPRING ETC-P/R P/R=Pressure Roller SPRING(R)-CAU-HOT-FU CAU-HOT-FU = Caution ...
Page 146 - The Sample Pattern for the Test; This test page is reproduced at 70% of the normal A4 size
Reference Information 6-8 6.3 The Sample Pattern for the Test The sample pattern shown in below is the standard pattern used in the factory.The life of the toner cartridge and the printing speed are measured using the pattern shown below.(The image is 70% of the actual A4 size). 6.3.1 A4 ISO 19752 S...
Page 147 - Selecting a location; not set the machine close to the edge of your desk or table.; Clearance space
Reference Information 6-9 6.4 Selecting a location Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays.The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the machine clos...