2Wire 3800HGV-B - Manual

2Wire 3800HGV-B

2Wire 3800HGV-B – Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.

1 Page 1
2 Page 2
3 Page 3
4 Page 4
5 Page 5
6 Page 6
7 Page 7
8 Page 8
9 Page 9
10 Page 10
11 Page 11
12 Page 12
13 Page 13
14 Page 14
15 Page 15
16 Page 16
17 Page 17
18 Page 18
19 Page 19
20 Page 20
21 Page 21
22 Page 22
23 Page 23
24 Page 24
25 Page 25
26 Page 26
27 Page 27
28 Page 28
29 Page 29
30 Page 30
31 Page 31
32 Page 32
33 Page 33
34 Page 34
35 Page 35
36 Page 36
37 Page 37
38 Page 38
39 Page 39
40 Page 40
41 Page 41
42 Page 42
43 Page 43
44 Page 44
45 Page 45
46 Page 46
47 Page 47
48 Page 48
49 Page 49
50 Page 50
51 Page 51
52 Page 52
53 Page 53
54 Page 54
55 Page 55
56 Page 56
57 Page 57
58 Page 58
59 Page 59
60 Page 60
61 Page 61
62 Page 62
63 Page 63
64 Page 64
65 Page 65
66 Page 66
67 Page 67
68 Page 68
69 Page 69
70 Page 70
71 Page 71
72 Page 72
73 Page 73
74 Page 74
75 Page 75
76 Page 76
77 Page 77
78 Page 78
79 Page 79
80 Page 80
81 Page 81
82 Page 82
Page: / 82

Table of Contents:

  • Page 2 – Contents
  • Page 4 – Networking Technology Over view
  • Page 6 – Installation Requirements; Before you begin installation, review the; use the mounting stand included with the 3700HGV-B gateway.
  • Page 7 – Connect the Computer to the Gateway; Choose a Computer and Connection Type; not
  • Page 8 – Ethernet Connection; If the VDSL signal is carried over the phone line
  • Page 9 – Wireless Connection; NOT
  • Page 10 – Non-2Wire Wireless Adapter Configuration; Configuring the Adapter
  • Page 11 – USB to PC Connection; Install the 2Wire Gateway USB Driver - Windows
  • Page 12 – Install the 2Wire Gateway USB Driver - Macintosh; Double-click 2Wire USB to begin the driver installation.; por t on the 2Wire
  • Page 13 – Connect the Broadband Interface; VDSL over Coax; Connecting to VDSL via CoAX; Legend
  • Page 14 – Connect to IPTV; Setting Up IPTV; Connect a coaxial cable from the gateway’s; por t to the NIM100’s; Connect an Ethernet cable from the NIM100’s; por t to the Ethernet por t on the set top box.
  • Page 15 – Gateway User Interface; This chapter describes the 2Wire gateway user interface.; Viewing Your System Summar y; If a password; light
  • Page 16 – Setting a System Password
  • Page 17 – Viewing System Details; Broadband Link Pages; Viewing Your Broadband Link Summar y
  • Page 18 – Viewing Broadband Link Details
  • Page 19 – Using Broadband Diagnostics; To update the broadband link status, click; To initiate a full test of your broadband link, click; . The test will take several minutes, during
  • Page 20 – Viewing Statistics
  • Page 21 – Using Broadband Link Advanced Settings; ONLY
  • Page 22 – Home Network Pages; Viewing Your Home Network Summar y; Local Devices
  • Page 23 – button. To disable a network device, click the; Monitoring Your Wireless Settings
  • Page 25 – Configuring Additional Settings; using, some of these settings may not display.
  • Page 26 – Configuring Advanced Settings
  • Page 27 – button. The Edit Address Allocation Settings page opens.
  • Page 28 – Firewall Pages; Viewing Your Firewall Summar y
  • Page 30 – Configuring Firewall Settings; Appears as if it is directly connected to the Internet.
  • Page 31 – Configuring Advanced Firewall Settings; Enabling Advanced Security
  • Page 34 – Accessing the Management and Diagnostic Console; To access the MDC locally, in the browser address bar enter; System Summar y Page; The System Summar y page s
  • Page 36 – Access the Management and Diagnostic Console; Broadband Link - Summar y Page; Features
  • Page 37 – Broadband Link - Statistics Page
  • Page 38 – Broadband Link - Detailed Statistics Page
  • Page 39 – Broadband Link - Configuration Page; The Broadband Link
  • Page 40 – Local Network - Status Page; Item
  • Page 42 – Local Network - Statistics Page
  • Page 43 – Local Network - Device List Page
  • Page 44 – Local Network - Wireless Settings Page; For details on configuring wireless settings, refer to page 23.
  • Page 45 – Local Network - Configuration Page; button for changes to take effect.; Enabling Router Behind Router Aler t; When the; checkbox is enabled, an error page is
  • Page 46 – Local Network - Address Allocation Page
  • Page 47 – Local Network - Configure the MoCA Network Page
  • Page 48 – Local Network - MoCA Statistics Page; If the 3700HGV-B is the coordinator, the link rate to the slaves.
  • Page 49 – Firewall - Settings Page; For details on configuring the firewall, refer to page 28.
  • Page 50 – Firewall - Detailed Information Page
  • Page 51 – Firewall - Advanced Settings Page
  • Page 52 – Troubleshooting - DSL Diagnostics Page; Analyzing General Information; or
  • Page 53 – Reviewing Training Histor y
  • Page 55 – Troubleshooting - Event Log Page
  • Page 56 – button. Following are descriptions of the logs.
  • Page 57 – Troubleshooting - Network Tests Page
  • Page 58 – Troubleshooting - Upgrade Histor y Page
  • Page 59 – Troubleshooting Resets Page
  • Page 60 – Advanced - Syslog Settings Page
  • Page 61 – Advanced - Provisioning Info Page
  • Page 62 – Advanced - Configure Time Ser vices Page
  • Page 63 – Advanced - Configure Ser vices Page
  • Page 64 – Advanced - DNS Resolve Page
  • Page 65 – Advanced - Link Manager States Page; Node information
  • Page 66 – Advanced - Detailed Log Page
  • Page 67 – Upgrade the Software; only
  • Page 69 – Configuring Multiple Static IP Addresses; The configuration process is divided into three steps.
  • Page 70 – Configuring Mulitple Static IP Addresses; Step 1: Enable Public Network Mode; To enable Public Network mode:; button to save your results.
  • Page 71 – Step 2: Allocate Public IP Addresses to the LAN Clients; button on
  • Page 72 – Step 3: Configure Firewall Rules; for the specific device.
  • Page 73 – Sample Configuration
  • Page 74 – to ensure the changes are saved.
  • Page 75 – Device
  • Page 76 – and click; . Doing so will allow all inbound data destined for the selected
  • Page 77 – buttton, and then click the; button. In this example, the application type is “Web Ser ver.”
  • Page 78 – LEDs; LED over view; Power LED
  • Page 79 – Ser vice LED
  • Page 80 – Glossary; VoIP signaling method used to set up and complete VoIP calls.
  • Page 81 – Regulatory Information; Declaration of Conformity
  • Page 82 – Regulator y Information
Loading the manual

i

Contents

Contents i
3

800

HGV-B Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connect the Computer to the Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Choose a Computer and Connection Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Non-2Wire Wireless Adapter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Locating the Serial Number and Wireless Encryption Key . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Configuring the Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

USB to PC Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Install the 2Wire Gateway USB Driver - Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Install the 2Wire Gateway USB Driver - Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connect the Broadband Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Connecting to VDSL via CoAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Connect to IPTV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting Up IPTV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Gateway User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Gateway (System) Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Viewing Your System Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting a System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Changing Your Time Zone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Viewing System Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Broadband Link Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Viewing Your Broadband Link Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Viewing Broadband Link Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using Broadband Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Viewing Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using Broadband Link Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Home Network Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Viewing Your Home Network Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Local Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Status at a Glance Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Monitoring Your Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Customizing Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Configuring Additional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configuring Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Editing Address Allocation Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Firewall Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Viewing Your Firewall Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring Firewall Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Configuring Advanced Firewall Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Enabling Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Allowing Inbound and Outbound Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Disabling Attack Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Access the Management and Diagnostic Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

"Loading the manual" means you need to wait until the file loads and becomes available for online reading. Some manuals are very large, and the time they take to appear depends on your internet speed.

Summary

Page 2 - Contents

Contents ii Accessing the Management and Diagnostic Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 System Summary Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Broadband Link - Summary Page . . . ....

Page 4 - Networking Technology Over view

Networking Technology Over view 2 Wireless. The 2Wire gateway includes an integrated wireless access point, which allows users to roam wirelessly throughout the home or office. 2Wire's high-powered wireless technology vir tually eliminates wireless “coldspots” in the home. The 2Wire gateway’s high p...

Page 6 - Installation Requirements; Before you begin installation, review the; use the mounting stand included with the 3700HGV-B gateway.

4 Installation Requirements Before you begin installation, review the 3800HGV-B package contents and ensure that you have available the items shown in Figure 2 1 . Figure 2. 2Wire and Ser vice Provider Installation Components Note: Ver tical orientation is the preferred method for mounting the 3700H...

Other 2Wire Models

All 2Wire Other