Zebra Strata Thermal Printers - Manual

General Cautions and Warnings These pages describe general safety and maintenance warnings and cautions for the printer. They are referenced throughout the manual. The manual may also include other warnings and cautions not displayed here. Warning - Shock Hazard The printer should never be operated ...

Media Cautions & Tips 1) Always use high quality Eltron approved labels and tags. Eltron approved supplies can be ordered from your ELTRON dealer. For the name of a dealer in your area, call Eltron Customer Service at one of the numbers listed on the back page of this manual. 2) If poor quality,...

1 Installation This section provides information on the installation of the printer and software. Introduction The Strata printer models are low cost, manu- facturing oriented, thermal desktop printers. The Strata LP is a direct thermal printer. The Strata TLP is a thermal transfer and direct ther- ...

Installation The following steps will guide you through the installation of the printer and software. Step ➊ Attach Power See Warnings - Page vi 980181-001 Rev.C 3 Installation O Part No. : 12 0XXX- XXX Ser ial N o. : X XXX XX XX Inpu t Po we r: 11 5VA C 6.3A 50 /60 Hz Part No . : 120XXX- XXX Ser ia...

Step ➋ Attach Interface Cable Parallel Interface Serial Interface For additional information on serial cable wir- ing, refer to Appendix A. 4 980181-001 Rev.C Installation

Step ➌ Apply Power If the indicator fails to light, refer to Appendix A - Troubleshooting. 980181-001 Rev.C 5 Installation On O O I = On

Step ➍ Install Software Start your computer. Follow the installation instructions on the disk label to install the software. Refer to Section 2 - Operation, for information on loading labels and using your printer. 6 980181-001 Rev.C Installation

2 Operation This section provides information on the opera- tion of the printers. All user control (and adjustment) printer features are identified by green parts. 980181-001 Rev.C 7

Your Printer 1 Cover Release Buttons 8 Carriage Lock/Release Lever 2 Feed Button 9 Media Guide Adjustment Gear 3 Status Indicator : Transmissive (Gap) Sensor 4 Media Roll Holder Adjustment Gear 5 Media Roll Retainers ; Transmissive (Gap) Sensor 6 Lower Media Stand Position Indicator (Printing Positi...

The FEED Control The FEED button controls specific printer functions: feeding media (labels, tags or continuous media), loading media, pausing printing, and initiating AutoSense (Dump Mode). Use the FEED control button in normal opera- tion by tapping or holding the button. • Tapping the FEED Button...

The STATUS Indicator The STATUS indicator is a power and status in- dicator. When the printer power is first switched ON (1), the STATUS indicator will glow GREEN, indicating that the printer is ready for operation. Indicator Color Meaning GREEN 1) Power ON, ready for use. 2) Printing, operation nor...

Loading Labels or Tags Your printer can print on adhesive backed la- bels, non-adhesive tags or continuous media (typically paper). The printer is capable of using media on a roll or fan fold media. Step 1 Open the printer. Press the two green release buttons on the sides of the printer to open the ...

Step 2 Place the roll of media on the media holder tube. The media holder tube is directional and will not work properly if installed incorrectly. The media holder is keyed with a hex to be mounted on the right side of the printer when installed. 14 980181-001 Rev.C Operation CORRECT INCORRECT

Step 5 Turn the media guide adjustment wheel to- wards the rear of the printer to open the media guides. Open the media guides until they are wider than the media. 980181-001 Rev.C 17 Operation Media Guides

Step 6 Open the print head carriage with the release lever. Pull forward and then up. 18 980181-001 Rev.C Operation Release Lever

Step 9 Move the media roll to the lower media stand for printing. 980181-001 Rev.C 21 Operation

Loading Transfer Ribbons Transfer ribbons are used when printing on thermal transfer media such as adhesive labels or non-adhesive tags. Thermal transfer ribbons are available in general purpose wax (blue leader), general purpose wax-resin (silver leader) and polyester resin (gold leader). The print...

Step ➊ Install an empty ribbon core onto the front rib- bon (take-up) spindle pair. Push the core onto the left side ribbon (take up) spindle. Rotate the core on the spindle until the notches on the right side of the core match-up with the long spokes on the right side ribbon (take-up) spindle. 26 9...

Step ➋ Loosen the ribbon leader that secures the lead- ing end of the transfer ribbon roll. Fold the rib- bon leader over and attach it to the under side of the ribbon leader. 980181-001 Rev.C 27 Operation Notch

Step ➍ Hold open the print carriage to pull the ribbon through towards the front of the print carriage and up to the empty take-up core. Center the ribbon on ribbon core. Attach the ribbon to the core with the adhesive strip on the leader or with tape. 980181-001 Rev.C 29 Operation

Using AutoSense The AutoSense feature sets sensitivity of the transmissive sensor and measures and stores the form (label) and gap lengths. To activate the AutoSense feature: Step 1 Set the power switch to the OFF (0) position. Step 2 Load labels into the printer (do not use the dis- penser). Step 3...

Cleaning Your Printer You have easy access to all of the printer’s me- dia path areas to allow for cleaning and clearing of media jams. You can clean the sensor areas, print head, platen roller and areas adjacent to the media path surfaces. Warning -Shock Hazard - See page vi. Always turn the printe...

Appendix A Troubleshooting This section addresses the most common issues you may face with operation and configuration of the printer. Where to Start The first troubleshooting reference source is the Common Problems Troubleshooting table on the following page. 980181-001 Rev.C 41 Troubleshooting

Common Printing Problems Troubleshooting Guide Problem Solution or Reason STATUS indicator does not light GREEN when power switch is turned to the ON (1) position. 1. Check power connections from the printer to the outlet. With the STATUS indicator light GREEN, the printer appears to be working, but...

Other Support Resources The first troubleshooting reference source is the table on the previous page. Next, contact the dealer where you purchased your printer. Zebra Technologies also provides a variety of information and user support services: • Internet : Web Address : http://www.eltron.com ftp: ...

Serial Interface Communication Configuration The printer’s serial port is configured with the Y command for the printer. See the EPL2 pro- grammer's manual for details. The printer’s serial port default configuration is: 9600 baud 8 bit data 1 stop bit No parity Serial Interface Cable Wiring The fig...

Tag Media Sensing The printer uses a moveable sensor to detect in- dex holes/notches in tag stock. The sensor can move from a center tag notch to a notch on the out side edge of tag stock as wide as 8.5 inches (216mm) wide. The dimensions show the position acceptable position range of the “Notch” (h...

Appendix B Printer Features Features The printer has many time saving, user friendly, design features. Some of these printer features are listed below: • Anti-jam, straight through media path • Sturdy, clam shell case with force balanced lid and locking latch for safer handling • Internal label roll...

Media • Type: roll-fed, die-cut, continuous or fan- fold labels, tags or tickets • Materials: thermal transfer or thermal sensi- tive papers • Maximum media width: 8.75" (222.3mm) • Minimum media width: 4" (102mm) • Maximum media length: 11" (279mm) stan- dard, 22" (559mm) optional w...

Mechanical • Width: 13.6" (344mm) • Depth: 11.9" (305mm) • Height: 8.1" (204mm) • Weight: 21.0lbs. (9.5kg) Electrical • Voltage: 115V/60 Hz, 230V/50 Hz • Complies with FCC Class B and CE require- ments; Built to UL, CUL and TUV require- ments. Environmental • Operating temperature: 40°F ...

Appendix C Supplies and Accessories Accessories available for the Strata™ printer are listed below. Always refer to the ELTRON part number when placing an order. For the name of an Eltron brand dealer in your area, call: 1(800) 344-4003 or the nearest Zebra Technol- ogies office (located on the back...

54 980181-001 Rev.C Supplies and Accessories Features Low cost Ease of use Low Environmental Durability Limited L abel Life W ill fade and/or discolor when exposed to heat, sunlight, and chemicals. Lowest cost thermal transfer combination Most commonly used Low environmental durability Low abrasion ...

980181-001 Rev.C 55 Supplies and Accessories Features Better environmental durability . Better abrasion resistance than wax More expensive than wax Good aesthetic appearance High environmental durability High physical durability Excellent aesthetic appearance Most expensive label/tag combination Rib...

Appendix D Using the Media Cutter Printers with the cutter option have a bezel with a motorized blade. Printers with cutters can dis- pense a single form that is automatically cut from the media roll. 980181-001 Rev.C 57

Guidelines Use the cutter to cut through continuous paper from rolls and liner between labels. You can switch between cutting and feeding by using the OC command. You can set form length and gap distances by using the Q com- mand. Refer to the EPL2 programmer’s man- ual for complete programming info...

Clearing the Cutter If the media is crooked, a jam can occur. The only tool required to clear a jam is a pair of small tweezers. Step 1—Prepare the Printer Turn the printer off. Unplug the power cord and interface cable. 980181-001 Rev.C 59 Using the Media Cutter

Step 3—Replace the Cutter Align the left edges of the bezel and printer. Connect the bezel by snapping down into place. Step 4—Check the Cutter Connect the power cord and interface cable. Turn the printer on. Tap the Feed button. The printer should feed one label then cut the liner. 980181-001 Rev.C...

World Wide Offices: Zebra Technologies Corporation Eltron Products 1001 Flynn Road Camarillo, CA 93012-8706 USA Phone: +1 (805) 579 1800 FAX: +1 (805) 579 1808 e-mail: [email protected] Zebra Technologies, Europe Eltron House Molly Millars Lane Wokingham, RG41 2QZ England Phone: +44 (0) 1189 770 300 ...