Page 3 - RETURN MATERIALS AUTHORIZATION; iii; COPYRIGHT NOTICE
RETURN MATERIALS AUTHORIZATION iii 980261-001 Rev. B Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-of- warranty repair, contact Repair Administration for a Return Materials Authorization (RMA) number. Repack the equipment in the original packing material and...
Page 4 - i v; WARRANTY INFORMATION; DECLARATIONS OF CONFORMITY; INDUSTRY CANADA NOTICE
i v 980261-001 Rev. B WARRANTY INFORMATION WE NEED TO HEAR FROM YOU! To Establish Your Warranty Period And Provide Access To Technical Support, Send Us your Product Registration Card Today! Zebra warrants the mechanism, control electronics and power supply, under normal use and service, to be free f...
Page 5 - INTRODUCTION
v 980261-001 Rev. B INTRODUCTION Thank you for choosing the Eltron P310 Plastic Card Printer. These printers produce cards ideal for personalized identification, access control, visitor, membership, promotion and luggage card, badges and tags. This manual guides you to an efficient start up and oper...
Page 6 - v i; Throughout this manual, different icons highlight; ICONS
v i 980261-001 Rev. B Important general information. Mechanical hazard, such as one associated with moving parts, capable of resulting in equipment damage or personal injury. Electrical hazard, such as an exposed voltage point, capable of causing electrical shock and personal injury. An area where e...
Page 7 - vii; Table of contents; OPERATION
vii 980261-001 Rev. B Table of contents OPERATION ............................................................ 5 P310 PRINTER FEATURES ................................................... 5 LOADING RIBBONS ............................................................ 6 LOADING CARDS .....................
Page 8 - viii
Page 9 - GETTING STARTED; UNPACKING
1 1 GETTING STARTED 980261-001 Rev. B Your P310 printer ships in a carton and protective anti-static bag. Keep all packing material in case you need to move or re-ship the printer. While unpacking, inspect the carton to ensure that no damage occurred during shipping. Please ensure that you have a cl...
Page 10 - + OPERATOR HELP GUIDE
If any items are missing, please contact your dealer. 2 980261-001 Rev. B In addition to user documentation, make sure the following items are included with your P310 printer: To reorder, please refer to Appendix C of this manual. + OPERATOR HELP GUIDE (Not Shown) CARD CARTRIDGE POWER CABLE CARD OUT...
Page 11 - printer activity by illuminating or flashing, as follows:; INDICATOR; OTHER ALERTS
Your P310 Printer has three Status indicators and a panel button on the front and a power switch on the rear: INDICATORS AND CONTROLS 3 980261-001 Rev. B INDICATORS (green, amber & red) signal printer activity by illuminating or flashing, as follows: INDICATORS PANEL BUTTON PANEL BUTTON - CLEAR ...
Page 12 - C A U T I O N
4 980261-001 Rev. B T h e f o l l o w i n g w i l l g u i d e y o u t h r o u g h t h e installation of your P310 Printer. PRINTER INSTALLATION CAUTION: Limit AC power supplied to the P310 to 110 ~ 230 volts, 60 ~ 50 Hertz, for an associated 680 ~ 280 milliamps. Limit excess current draw to 16 amps ...
Page 13 - The following shows the features found on; FEATURES
5 980261-001 Rev. B 2 OPERATION The following shows the features found on your P310 Printer. P310 PRINTER FEATURES PLEASE NOTE: Any blue items inside the printer can be operated by the user. STANDARD FEATURES 1. Print Head 2. Print Head Unlock Lever 3. Manuel Holder 4. Card Output Hopper OPTIONAL FE...
Page 14 - Remove ribbon from packaging.
6 980261-001 Rev. B LOADING RIBBONS The P310 Printer requires approved ribbons (See Appendix C). The Resin Thermal Transfer and Dye Sublimation ribbons for P310C only and monochrome ribbons for P310F only are specifically designed for your P310 Printer. For optimum per- formance and printer life (Pr...
Page 15 - P l e a s e n o t e t h a t t h e r i b b o n a u t o m a t i c a l l y; SUPPLY SPINDLE
7 980261 -001 Rev. B 3. Load ribbon onto the supply spindle (under print head carriage) and empty core (with tape attached) onto the take-up spindle. Make sure the ribbon comes off of the top of the supply spindle and feeds to the top of the take-up spindle. 4. Push down on the Print Head Lock Lever...
Page 16 - P310 has with the following items:; DO NOT bend cards or touch print surfaces; LOADING CARDS; Install Card Cartridge by hooking onto printer
8 980261-001 Rev. B To help you load, print, and collect cards, the P310 has with the following items: DO NOT bend cards or touch print surfaces a s t h i s c a n r e d u c e p r i n t q u a l i t y . T h e surface of the cards must remain clean and dust free. Always store cards in an enclosed conta...
Page 17 - B - INSTALL CARD CLEANING CARTRIDGE; This item is used to clean the cards entering the printer.
B - INSTALL CARD CLEANING CARTRIDGE 1. R e m o v e C a r d C l e a n i n g C a r t r i d g e f r o m packaging. Peel protective wrapper from adhesive roller. 3. Make sure the arrow on top of the assembly is facing toward the rear of the printer. Hook assembly into slot on printer and rotate down. En...
Page 18 - For collecting printed cards.
10 980261-001 Rev. B C - CARD THICKNESS CONTROL LEVER This item is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam. Open Cover, and adjust lever to correct position. Repeat for different card thickness. (Factory setting is for 30mil (0.7...
Page 19 - HOOK; FEEDING ONE; A Manual Feed Slot is available on the size of the; REMOVING; Remove the Card Cartridge prior to packaging the
HOOK 11 980261-001 Rev. B FEEDING ONE CARD AT A TIME A Manual Feed Slot is available on the size of the Card Input Hopper for feeding single cards. Cleaning Cards are fed manually through this slot. The Card Cartridge must be empty for manual card feeding to work properly. For one-at-a-time printing...
Page 20 - With ribbon and cards loaded, your P310 printer is; Keep pressing panel button until green
12 980261-001 Rev. B PRINTING A TEST CARD With ribbon and cards loaded, your P310 printer is ready to print. To check the operation of the printer you should print a test card. 1. Place the printer's power switch in the OFF (0) position. 3. Keep pressing panel button until green indicator starts fla...
Page 21 - PRINTING A SAMPLE CARD; BEFORE installing updated printer driver
13 3 PRINTING A SAMPLE CARD 980261-001 Rev. B Printing with the P310 Printer requires the Windows printer driver, your card design/issuing Windows Software , or printer command level programming through the printer interface. The P310 Card Printer can be used with any Windows 95/98 and Windows NT 4....
Page 22 - use the following steps:; ENSURE THAT YOUR PC PRINTER PORT IS SET TO STANDARD MODE
14 980261-001 Rev. B The Printer Wizard will copy the necessary files to the PC for you and the P310 printer driver installation will be completed. This installation uses floppy drive 'A' or from CD Rom as the installation drive with the printer used as stand alone. ° Start your computer and then Wi...
Page 23 - C. Set Printer Driver Options
15 980261-001 Rev. B Once the printer driver has been successfully installed, you will need to configure it for your printer. This driver provides control of several printer features when printing from Windows applications. These features are accessed through the P310 Plastic Card Printer Properties...
Page 24 - Follow the steps to print your first card
16 980261-001 Rev. B ° Once you are ready to print, go to File and point Print ° The printer will feed in a card and start printing ( the data download time will vary depending on the complexity of the card design and the processing speed of your computer). ° Once the printing job is achieved the ca...
Page 25 - CLEANING; P R O T E C T Y O U R FA C T O RY; NEVER
17 980261 -001 Rev. B 4 CLEANING P R O T E C T Y O U R FA C T O RY WARRANTY! The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Zebra authorized technicians to service the P31...
Page 26 - WHEN TO CLEAN; Note
18 980261-001 Rev. B Your P310 Printer includes a simple cleaning system using the Pre-saturated Cleaning Cards provided. The regular use of these cards will clean and maintain important parts of your printer: including the Print Head, Transport Rollers, and Magnetic Encoder Station (optional featur...
Page 28 - WHEN TO MAINTAIN; When the amber & red indicators flash; HOW TO MAINTAIN; Open Cover and locate Cleaning Cartridge.; CARD CLEANING; Gently remove by rotating up and away from
20 980261-001 Rev. B Your P310 Printer also has a Card Cleaning Cartridge. This item cleans the cards entering the printer. To ensure print quality, the cleaning roller requires periodic replacements. WHEN TO MAINTAIN When the amber & red indicators flash (Every 1000 cards* approx.) *Using 5-pan...
Page 29 - SLOT; Although the amber and red indicators will keep
21 980261-001 Rev. B * See Appendix C for replacement Cleaning Rollers. SLOT Although the amber and red indicators will keep flashing until maintenance has been performed, the printer will continue to operate. 6. To replace Cartridge into printer: Make sure the arrow on top of the assembly is facing...
Page 31 - TROUBLESHOOTING; The following offers causes or solutions to symtoms; PROBLEMS / DESCRIPTION
23 980261-001 Rev. B 5 TROUBLESHOOTING The following offers causes or solutions to symtoms related to improper operation. Check this table when experiencing any loss of operation or print quality. Note that the LEDs appear white for ON, dark for OFF, and circled with radial lines for FLASHING. PROBL...
Page 33 - PRINTING HAS VOIDS; MISSING PRINTING; POOR PRINTING QUALITY; Magnetic Encoding Errors:
PRINTING HAS VOIDS Dust inside printer Contamination on card surface Small spots on the printed card with a non- printed area or a different printed color. 25 980261-001 Rev. B CARDS HAVE 'SCRATCH LINES' MISSING PRINTING Incorrect rolled ribbon Dust Print Head There are non-printed horizontal lines ...
Page 35 - TECHNICAL SPECIFICATIONS; General
27 6 TECHNICAL SPECIFICATIONS 980261-001 Rev. B General Color Printing Bar Codes • For P310C: High speed printing, over 140 cards/hour edge to edge in full color (YMCKO) throughput • For P310F: High speed printing, over 1000 cards/hour throughput • Small footprint • Windows Drivers for 95/98 and NT ...
Page 36 - Fonts; Resident: Arial Normal 100, Arial Bold 100
28 980261-001 Rev. B ISO STANDARD DIMENSIONS FOR PLAIN CARD ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD CHIP POSITION FOR SMART CARD ISO STANDARD AFNOR Standard Fonts • Resident: Arial Normal 100, Arial Bold 100 • True Type fonts available via Windows Driver Cards* • Types PVC, Composite • Card...
Page 38 - Options; Smart Card Contact Station (30 mil cards only); Use only Eltron-approved card and ribbon media.
30 980261-001 Rev. B Options • RS-232C serial port • Smart Card Contact Station (30 mil cards only) • Magnetic Encoder (30 mil cards only) • Cleaning supplies • Service Manual Use only Eltron-approved card and ribbon media. Using non-approved card or ribbon media can void your warranty. Refer to the...
Page 39 - magnetic card stripe encoder.; ONLY USE cards that comply with ISO 7810 &; SAMPLE ENCODING PROGRAM
31 980261-001 Rev. B APPENDIX A - MAGNETIC CARD STRIPE ENCODER Operation and maintenance requirements for the P310 Printer with the optional magnetic card stripe encoder. (See Chapter 2 for location). The magnetic encoder can be set for either high or low coercivity. The magnetic encoder is a factor...
Page 40 - Track Density Valid Characters # of Characters
32 980261-001 Rev. B The read/write head requires periodic cleaning to maintain error-free encoding. WHEN TO CLEAN When the amber & red indicators flash (Every 1000 cards* approx.) *Using 5-panel color ribbon (YMCKO).*Optional factory setting. HOW TO CLEAN 1. Leave power on. Open Cover and relea...
Page 42 - DO NOT position printing over the Smart Card
34 980261-001 Rev. B MEDIA LOADING ORIENTATION Orient the cards with the Smart Card Chip at the top of the card and facing away from the printer. SMART CARD CONTACT STATION INTERFACE When a command to the parallel printer inter- face sends a card to the Smart Card Contact Sta- tion, the printer conn...
Page 43 - RIBBONS
35 980261-001 Rev. B APPENDIX C - ACCESSOIRES & SUPPLIES Please contact your Zebra-authorized dealer to place an order accessories and supplies The following ribbons are optimized for use in the P310 Printers: RIBBONS Note: Y = Yellow, M = Magenta, C = Cyan, K = Black, O = Overlay Part Number800...
Page 44 - The following cards are optimized for use in the; CARDS; adhesive back
36 980261-001 Rev. B The following cards are optimized for use in the P310 Printers: CARDS Many other card types are also available; ask your dealer for more information. Notes : 10mil = 0.254mm; 30mil = 0.762mm 10 mil cards are recommended for single side printing and monochrome only. 104523-11...
Page 45 - ACCESSORIES; Cleaning Cartridge, complete
37 980261-001 Rev. B Accessories available for P310 Printers appear below. Always refer to the part number when placing an order. ACCESSORIES 300055-001 105912-024 105912-038 109909-112 Card Printer Parallel/ Serial Interface Cable, ft. (DB-25 male to DB-25 female) Card Cartridge Card Output Hopper ...
Page 46 - World Wide Sales and Support:
Zebra Technologies CorporationEltron Card Printer Products 1001 Flynn RoadCamarillo, CA. 93012-8706.USAPhone:+1 (805) 579 1800Fax.:+1 (805) 579 1808Toll Free in US: (800) 452-4056 e-mail:[email protected] Zebra Technologies CorporationEltron Card Printer Products, (Europe, Middle East, Africa) The Va...
