Page 3 - Warranty Information; Warranty Exclusions and Conditions
Warranty Information 1. Printer Warranty ZEBRA ® printers, excluding thermal printheads which are warranted separately below, are warranted against defects in material or workmanship for six (6) months from the date of original shipment by ZEBRA Technolo-gies Corporation. This warranty does not cove...
Page 4 - Zebra Software License Agreement; Wa r r a n t y I n f o r m a t i o n
A ll st at ement s, te chni cal i nf orma ti on and r ecom mendat i ons rel at i ng t o ZE B RA Pr oduct s ar e ba sedupon t est s bel i eved t o be r el i abl e but do not c onst it ut e a guar ant ee or w arr ant y. Z EB RA T EC HN OLO GIE S S H AL L NO T, UN DE R AN Y C IRC UM S T AN CE S W HA TS...
Page 5 - Table of Contents; Getting Started; ix
Table of Contents Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iZebra Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii 1 Getting Started Unpacking . . . . . . . . . . . . . . . . . . . . . ...
Page 7 - Tab l e o f C o n t e n t s
CANCEL Key Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42PAUSE Key Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42FEED Key Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 9 - Getting Started; Vo l ume 1: G enera l; Unpacking; R eport in g Damag e
1 Getting Started C o ng r at ul at io n s! You h av e ju st pu r ch ased a h ig h -q u al it y th er mal d ema nd p r in t erma nu f act u re d by t h e i nd u str y l ead er i n qu al it y , ser v ic e, a nd v al u e–Z eb ra Tec hn o lo g ie sC o rp o r ati o n. Fo r ov er 2 5 y ear s, Zeb r a h a...
Page 10 - A l so, bef or e pack i ng , re mov e a l l ri bb on a nd medi a fro m; Site Requirements; To i n s ur e t h at t he p ri nt er h as pr oper ve nt i l at io n an d cool i n g, do; Printer Power Up; C he ck t he AC vol ta ge re qui rem ent s for the pr int er be fore; G e t t i n g S t a r t e d
S tor ag e a n d R es h ipping I f y ou a re n ot p la cin g t he Zeb r a St r ip e Pr i nt er i nt o o pe ra ti on i mme di at ely , re pa ck ag e i tu sin g t he o ri g in al p ack in g ma ter i als. Th e Z eb ra Str i pe Pr in te r may b e st o re d un d er t hef o ll owi n g co nd i ti on s. • T...
Page 11 - Volt ag e Selec tion; Ref er t o t he pr oduc t la bel o n t he ba ck o f t he; AC Power C able; US St an d ar d 11 0 VAC t hr ee -p r o ng p l ug; Figure 1 Cable Connections
Volt ag e Selec tion Th e Str ip e is a va il ab le fr o m t h e f act o ry p r eset f o r eit h er 1 00 - 1 20 VAC e lec tr ic al po wero r 2 20 - 2 40 VAC e lec tr ic al po wer . Ref er t o t he pr oduc t la bel o n t he ba ck o f t he pri nt er a nd m a ke sure t hat t he unit i s pro perl y co n...
Page 12 - Communications; CAUT ION; Cutter Module Interface
Communications Th e Str ip e co mes wi th e it he r an El ect ro n ic s I nd u str i es Asso ci ati o n (E IA) R S- 2 32 se ri ald at a i nt er f ace or a f act or y - in sta ll ed p ar all el in t er fa ce. In b o th c ases, yo u mu st su pp l yt he r eq ui r ed in t er fa ce c ab le fo r y o ur a ...
Page 13 - Media and Ribbon; Loading Media; Tear- Off Mode Media Loading; G e t t i n g S t a r t e d; Figure 3 Roll Media Loading in Tear-Off Mode
Media and Ribbon Loading Media NOTE: A Media Calibration must be performed when media and ribbon (if used) are first in- stalled in the printer, or when a different type of media or ribbon is installed. See page 14. Media widths and thicknesses vary between applications. To maintain print quality fr...
Page 16 - Pe el - Of f Mode Media Loading
Pe el - Of f Mode Media Loading (Peel-Off Option Required) Fi gu r e 6 i ll u str at es an S- 5 0 0 pr i nt er wi th t he Peel - Off Op t io n . To i n sur e pr o p er med i a l oa di n g, see Fig u re 6 an d f ol lo w t h e p r oc ed ur e be lo w. 1. Sl id e t he Med ia Su p p ly Gu id e, Me di a G...
Page 17 - R emoving th e L abel B ack ing M ater ial; Figure 6 Peel-Off Mode Media Loading
R emoving th e L abel B ack ing M ater ial ( Pe el Off O p ti on Re q u i re d ) Wh en t h e am ou n t of b ac ki n g wou n d o n th e B ac ki n g Re win d Sp in d le re ach es f u llca pa cit y , t he B ack in g R ewi nd Sp i nd l e Fu ll Sen so r act iv at es, th e Pa pe r/ R ib b on l ig h tf la ...
Page 18 - Adjusting the Media Sensor; Non- Cont inuous M edia; Figure 7 Media Sensor Adjustment
Adjusting the Media Sensor Wh en t h e St ri p e p r in te r is p o wer ed ON, it p er fo r ms a sel f test an d co n f ig u re s it so p er ati n g ch ar act er ist ics. So me o f t he se ch ar ac ter i sti cs ar e de ter mi n ed b y th e p o sit io n o ft he Med ia Sen so r. See Fig u re 7 . Th e ...
Page 19 - Ribbon Loading; Adj u st ing th e R ibbon Su pply S pindle; R ibb on Su ppl y Sp in dl e: Normal Posi tion; Lo w- Ten si on Po si ti on i s u sed i n; Figure 8 Ribbon Supply Spindle Adjustment; Normal Position
Ribbon Loading Adj u st ing th e R ibbon Su pply S pindle R ibb on Su ppl y Sp in dl e: Normal Posi tion I n th e Nor ma l Po si ti on , th e “ Du al- Te nsi o n” R ib b o n Sup p ly Sp i nd l e p r ov i de s th ed esi re d amo u nt o f r ib b on b ac k- t en sio n f or d i ff er en t r ib b on wi d...
Page 20 - Loadi n g t h e R ibbon; To l o ad ribbon, see Figure 9 and follow the procedure below.; Ribbon Removal; Figure 9 Ribbon Loading Diagram
Loadi n g t h e R ibbon To l o ad ribbon, see Figure 9 and follow the procedure below. Not e: Use rib bo n tha t is wide r th an th e me dia . T he smoo th ba ckin g of the rib bo n pr otec ts th e p rinth ea d fro m we ar a nd pr ematu re fa ilure du e to e xces sive a br asio n. F or Direct Th erm...
Page 21 - Opt ion Swi tch es; Figure 10 Option Switches
Initial Printer Test To i n sur e pr o p er sen sin g o f th e med ia an d r ib b on , pe rf o r m a Med ia Ca li br at io n . T hi sp r oc ed ur e esta bl ish es th e m ed ia pa ra met er s f or t h e p r in te r. I f lo ad in g t he p ri n ter wi thme di a a nd r i bb o n f or t h e f ir st ti me,...
Page 22 - C onfig u rat ion Mode; Media Cal ib rati on
C onfig u rat ion Mode Th e Co n f ig u ra ti on Mo d e a ll ows yo u t o fi n e- tu n e t he in t er na l p r in t er co n fi g ur at io nset ti n gs fo r y o ur a pp l ica ti on . In t h is m od e, y ou c an ch an g e t he f ol lo wi ng p ar am ete rs: • Pr in t in g d ar kn ess • R est p osi ti o...
Page 25 - Operation; Operating Your Zebra Stripe Printer
2 Operation Operating Your Zebra Stripe Printer No w t ha t y o u r pr i nt er i s r ead y f or o p er at io n , h o w d oe s it wo r k? Th e Z eb ra Str i pe Pr in te ri s d esig n ed t o re cei ve in st ru ct io n s f r om a h o st co mp ut er , su ch a s an I B M-c om pa ti bl ePC . T o cr eat e ...
Page 26 - C u tt er Mode; E xter n al R ewin d Mode; d o es n o t; Operator Controls; AC Power ON/ OFF Sw itc h; O p e r a t i o n
p r in ti n g. Th e PAPE R/ R IB B ON l ig h t f l ash es t o in d ica te th is co nd i ti on . To r emo v e t heb ack i ng f r o m t he R ewin d Sp in d le , see p ag e 9 . C u tt er Mode ( Fa ct o ry- In st a l l ed C u tt er O p ti o n Re q ui r ed ) Wh en t h e me di a i s i n th e r est ( id l ...
Page 28 - Fr ont Panel Keys; Front Panel Lights; L i ght
Fr ont Panel Keys PAUSE Key Starts and stops the printing process. - If the printer is not printing: no printing can occur- Printing: printing stops once the current label is complete FEED Key Forces the printer to feed one blank label.- Printer not printing: one blank label feeds immediately- Print...
Page 29 - Printer Status Sensors; Figure 13 Printhead Position
Printer Status Sensors The Zebra Stripe Printer contains several status sensors. These sensors alert the operator tovarious conditions by either stopping the printing or turning on a light. Sensor What it monitors How it works Printhead Sensor Checks the open/closed statusof the Printhead lever. If ...
Page 31 - Sample ZPL II Label Formats; F orm at 1 : Si mple Text an d a Ba rcode
Sample ZPL II Label Formats ZPL I I ® is Zeb r a Te ch no l og i es C o rp o r ati o n’ s Z eb ra Pr og r amm in g Lan g u ag e I I la be l d esi gn l an g ua ge . ZPL I I let s y o u cr eat e a wid e v ar i ety o f l ab els fr o m t h e si mp le to t hev er y co mp le x, in cl u di n g tex t , b ar...
Page 32 - F orm at 2 : Sa vin g a L ab e l F or mat A s a G ra ph ic I mag e; F orm at 3 : Us in g a S eri aliz ed Data Fi eld
F orm at 2 : Sa vin g a L ab e l F or mat A s a G ra ph ic I mag e Line # Type this label format: You’ll get this printout: 123456 789 ^XA^LH30,30^FO20,10^AD^FDZEBRA^FS^FO20,60^B3N,Y,20,N^FDAAA001^FS^ISFORMAT2,N^XZ ^XA^ILFORMAT2^XZ (Same as Format 1, but this formatwas also saved in the printer’smem...
Page 33 - Routine Care and Adjustment; Cleaning; CAUT IO N; : Use only the cleaning agents indicated below. Zebra Technologies; No lu br ic an ts are nee ded .; C leaning th e Exter ior; AREA
3 Routine Care and Adjustment Cleaning CAUT IO N : Use only the cleaning agents indicated below. Zebra Technologies Corporation will not be responsible for any other fluids being used on thisprinter. No lu br ic an ts are nee ded . Ta bl e 1 p r o vi d es a br i ef cl ean in g sch ed u le . Sp eci f...
Page 34 - C leaning th e Pr int h ead; To c lea n th e p r in t he ad , r ef er t o Fig u re 1 6 an d fo l lo w t he se st ep s:; Figure 16 Printhead Cleaning; R o u t i n e C a r e a n d A d j u s t m e n t
C leaning th e Pr int h ead I n co nsi ste nt p r in t qu al it y , su ch as vo i ds in t he b ar co d e o r g ra ph i cs, m ay in d ic ate a d i rt yp r in th ea d. Fo r op t imu m pe rf o r man ce, Zeb r a r ec om men d s p er fo r mi ng t h e f o ll owi n gcl ean i ng p r o ced u re af te r ev er...
Page 35 - C leaning th e C u tt er Module; Figure 17 Cutter Module and Catch Tray Location
C leaning th e C u tt er Module ( Fo r P ri n te rs E qu i pp ed w i t h th e O pt i o na l C u tt er ) Th e Cu t ter Mo d u le re qu i re s p er io d ic cle an in g to r em ov e pa pe r du st an d g um med l ab elr esi du e. Th e p r o ced u re o n th e f o ll o win g p ag es sh o ul d b e p er f o...
Page 36 - T hi s p r oc ed ur e is c on t in u ed o n th e n ex t p ag e.; Figure 18 Cutter Connector and Mounting Screw
I . R e m o v e t h e C u t te r M o d u l e f ro m t h e p r i n t e r. 1. Turn the printer’s AC power OFF. 2. Raise the printer’s Media Access Door and lower the printer’s Front Door. See Figure 17. 3. Remove the Label Catch Tray by lifting it up and away from the front of the Cutter Module. 4. Se...
Page 37 - Th i s p ro ce du r e i s co n ti n ue d on t h e n ex t pa ge .; Figure 20 Cutter Module Disassembly
I I . D i s a s s e m b l e t h e C u tt e r Mo d u l e . 1. See Figure 20. Hold the Cutter Module as illustrated. Put your thumbs on the two Wire SpringLoops and your index fingers on the top of the Rear Cutter Blade Guard. It may help to lay theCutter Module on a table or other surface throughout ...
Page 38 - T hi s p r oc ed ur e is c on t in u ed o n pa ge 3 2.; Figure 21 Cutter Module Reassembly
I V . R e a s s e m b l e th e Cu t t e r Mo d u l e . 1. See Figure 22. Position the two Wire Springs down against the Lower Cutter Blade. 2. Place the Rear Cutter Blade Guard over the Wire Springs, perpendicular to its final position.Place your thumbs on the top (flat) part of the Guard. NOTE: Ins...
Page 40 - Lubrication; No l ubric at i ng ag ent s o f a ny kind ar e re quire d o n t his pr int er.; AC Power Fuse Replacement
V . R e i n s t a l l t h e C u t t e r M o d u l e . 1. See Figure 19. Position the Cutter Module above the Cutter Mounting Posts. Press down onthe Cutter Module until the Mounting Slots engage the Mounting Posts on the printer. 2. See Figure 18. Tighten the Mounting Screw in a clockwise direction ...
Page 41 - Mechanical Adjustments; Pr in t Qu al ity A dju s tmen t s
Mechanical Adjustments Th e Str ip e pr i nt er h as b ee n de sig n ed wit h mi ni mal o p er ato r ad j ust men t s r eq ui r ed . Pr in t Qu al ity A dju s tmen t s I n th e fa cto r y , t he Str i pe p ri n ter i s al ig n ed an d t este d usi n g Zeb r a’ s 5 31 9 r ib b o n an dZe br a’ s Z -T...
Page 42 - Tog g le Pr ess u r e A dju s tmen t; Figure 25 Toggle Pressure Adjustment
Tog g le Pr ess u r e A dju s tmen t Th e To gg l e Assem bl y pre sses t he pri n th ead a ga inst th e ri bbon (if used), t he med i a, a ndt he p lat en . Th e pr essu r e a pp l ied b y t he To g gl e Asse mb ly ma y ne ed to b e in cr ease d or r ed u cedwh en d if f er en t th ic kn esse s o r...
Page 43 - Medi a Sens or Pos it ion Adjus t ment; Th i s p ro ce du r e wa s co v er ed in C h ap te r 1. See pa ge 1 0.; R ibbon Su ppl y Spindl e A dju s tment; Th i s p ro ce du r e wa s co v er ed in C h ap te r 1. See pa ge 1 1.; B ack in g R ewi n d Power R oller Adju s tm en t; Figure 26 Backing Rewind Power Roller
Medi a Sens or Pos it ion Adjus t ment Th i s p ro ce du r e wa s co v er ed in C h ap te r 1. See pa ge 1 0. R ibbon Su ppl y Spindl e A dju s tment Th i s p ro ce du r e wa s co v er ed in C h ap te r 1. See pa ge 1 1. B ack in g R ewi n d Power R oller Adju s tm en t ( Pe e l - O f f O p ti o n R...
Page 44 - Use a co i n or sc re wdr i ve r to t ur n t he Po wer R ol le r Adj u stme nt .; Battery Replacement; Danger of explos ion if battery is incorr ectly r epla ced. R epla ce
Wh en t h e Po wer R o ll er is pr o p er ly ad j ust ed , t h e b ack i ng m ate ri al sh ou l d ha ve ev ent en sio n acr o ss i ts e nt ir e wid th a nd b e wra pp ed sn u g ly ar o u nd a ll Gu id es a nd R o ll er s. I ft he te nsi o n is n o t ev en , t he med i a/b ac ki n g mat er ial ma y s...
Page 45 - Troubleshooting and Diagnostics; Troubleshooting Table; Troub lesho ot ing Tab le
4 Troubleshooting and Diagnostics I f th e Zeb r a St ri p e Pr in t er o pe ra tes in an a bn o r mal f ash io n , co n su lt th e Tr ou b le sho o ti n gTa bl e b el o w. Th e Pri n ter Di ag n ost ic s f ol lo wi ng t h e Tr o u bl esh o ot in g Ta bl e m ay al soh el p yo u t o de ter mi n e t h...
Page 46 - Tr o u b l e s h o o t i n g a n d D i a g n o s t i c s
Troub lesho ot ing Tab le S ympt om Diag nosi s Act ion Printer stops, PAUSE light ONand PAPER/ RIBBON lightFLASHING. Ribbon incorrectly or notloaded. Load ribbon correctly. SeeChapter 1. Malfunctioning Ribbon Sensor. Call a service technician. Printer stops, PAUSE lightON and PRINTHEAD lightFLASHIN...
Page 49 - Printer Diagnostics; Pow er- On S elf Tes t
Troub lesho ot ing Tab le S ympt om Diag nosi s Act ion Printing stops.PAPER/RIBBON,PAUSE, andCANCEL lights on Out of media. Load media. See Chapter 1. Forprinterswith theCutterOptioninstalled. Media jammed in Cutter. Remove media, clean CutterModule if necessary. See page27. Connecting cable notcon...
Page 50 - Figure 27 CANCEL Key Self Test Printout
CANCEL Ke y S el f Te st Th i s sel f test p r in ts th e p r in t er ’sco n f ig u ra ti on p ar am ete rs th at ar ecu r r en tl y sto r ed in C o n fi g ur at io n( EEPR OM) Mem or y . Se e Fi gu r e 2 7 . Th e co nf i gu r at io n may b e ch an ge dei th er t emp o r ar il y (f o r sp eci fi c l...
Page 51 - FEED Key Se lf Te s t; Pr ess t h e MODE Key .; Figure 28 PAUSE Key Self Test Printout
FEED Key Se lf Te s t Th e re sul ts of t h is se lf t est wil l b e use d to d et er min e th e b est Dar k n ess Set ti n g fo r asp eci f ic med ia /r ib b o n co mb in at io n . See Fig u r e 2 9 . Th e FEED Ke y Self T est lab el s wi ll p ri n t a t v ar i ou s p l us or m in u sDar k n ess se...
Page 52 - MODE Ke y Se l f Te st; FEED Key an d PAU SE Key; Se e C h ap ter 1 .; Extended Printer Diagnostics; Figure 30 MODE Key Self Test Printout
MODE Ke y Se l f Te st Th i s sel f test p la ces t h e p r in te r in aC o mmu n ica ti on s Di ag n ost ic s Mo de . I n th i s mo d e,t he p ri n ter p r in t s th e ASCI I ch ar ac ter s a nd t h eirco r r esp on d in g h ex ad eci mal v al ue s f or a ny d at ar ece iv ed f r om th e ho st co m...
Page 53 - Specifications; General Specifications
5 Specifications No t e: Yo ur p r in t er may n o t ha ve al l o f t he o pt io n s d escr i be d in t he se sp eci f ica ti on s. General Specifications Height 13" 330mm Width 8.25" 209.6mm Depth 17" 431.8mm Weight (option-dependent) 17.25 lbs 72.21 kg Electrical 110 or 220 VAC +10%/ −...
Page 55 - Options; Sca lab l e an d B it map Sm oo t h Fon t s av ai lab l e f o r tex t ( S-5 0 0 o nl y ); Zebra Programming Language (ZPL II; S p e c i f i ca t i o n s
Options (* Factory-Installed) • 512 KB RAM Expansion (for a total of 1 MB RAM) (S-500 only) • 2 5 6 KB RAM Ex pa nsi o n (f o r a t o tal o f 5 12 KB R AM) ( S- 30 0 o n ly ) • * 256 KB Battery Backed-Up RAM for label formats and graphics ( S- 50 0 o n ly ) • * Pee l- Of f Mod e wit h Ba ck in g -On...
Page 56 - Standard Printer Fonts; Th e Scal ab le Smo ot h Fo nt ( C G Tr iu mv i ra te
Standard Printer Fonts Fo r mo r e i nf o r mat io n o n fo n ts, r ef er to y o u r ZPL I I Pr o gr am min g Gu id e. 8 Dot s/mm Pri nt head Font s Dot Matrix ( h x w ) ( D e f a u l t s ) Typ e* M in imum Charact er Si z e ( h x w) M ax Char / In A 9 x 5 U-L-D .044 ″ x .030 ″ 33.3 B 11 x 7 U .054 ...
Page 57 - Standa rd Printer Font Exa mples
Standa rd Printer Font Exa mples Figure 31 Default Printer Fonts (8 Dots/mm) Figure 32 Default Printer Fonts (6 Dots/mm) 5 S p e c i f i ca t i o n s 49
Page 58 - Optional Printer Fonts
Optional Printer Fonts Th er e ar e ma ny o p ti o na l c ha ra cte r fo n ts th at can b e pu r ch ased f o r y ou r St ri p e i nad d it io n t o th o se wh ic h ar e st an da rd i n th e un i t. Fro m ti me t o ti me, ad d it io n s may b ema de to t h e l ist o f av ail ab le f on t s. C o nt ac...
Page 59 - CG Tim es; CG Ti mes; CG Ti mes
Optional Printer Font Examples CG Tr iumvirate - Standar d 0123456789.,?!AaBbCc CG Triumvirat e - B old 0123456789.,?!AaBb CcDd CG Tr iumvirate - Itali c 0123456789.,?!AaBbCcDdEe CG Triumvirat e - B old It alic 0123456789.,? !AaBb CG Tim es - St andard 0123456789.,? !AaB bC cDdEeF fGg CG T...
Page 60 - Figure 35 Bitmap Smooth Fonts: Point Size Examples
Figure 35 Bitmap Smooth Fonts: Point Size Examples S p e c i f i ca t i o n s 52
Page 61 - Support Services; How to Reach Us; Technical Support; Zebr a Technic al Su ppor t B u llet in B oard S ervic e; a v a il abl e 2 4 ho urs a da y , 7 da y s a wee k
6 Support Services How to Reach Us Which number do you need? Zebra Technologies Corporation, USA Zebra Technologies Europe Limited , UK Inquiry Department: For literature and distributor information. (847) 634-6700 +44 (0) 1494 472872 Customer Service: Printers, parts, me- dia, and ribbon: call your...
Page 62 - Tec h n ical S u pport Ser vice via Tel eph on e; B ef o re y o u ca l l; Does the printer perform all self test functions properly?; Technical Support via Mail or Fax; S u p p o r t S e r v i c e s
Tec h n ical S u pport Ser vice via Tel eph on e B ef o re y o u ca l l - Misunderstanding instructions or omitting a step are the most common sources of error. Please reread the manual and use the table of contents and appendixes for help. B e pr epa red - T o po ssi bl y av o id ex ce ss ti me an ...
Page 63 - Zebra Te chnologi es Corp orati on; Comp lete this form before requ estin g techn ical as sis tance .
Zebra Technologies Corporation Service Form Zebra Te chnologi es Corp orati on 3 3 3 C or p o ra te Wo od s Pa rk wayVe rn o n Hil ls, I ll in o is 60 0 6 1- 3 1 09 Ph o n e Nu mb er : (8 4 7 ) 91 3 - 22 5 9T ele fa x Num be r: ( 84 7 ) 9 13 - 2 57 8 Zebra Tec hnologies Europe L imi ted Ze br a Hou ...
Page 64 - Product Service and Support Programs; Zebra’s Hotline Support; S elect T h e Pr ogr am T h at Fi ts You r B u s in es s; C us t om e r S h ip p in g O p tio n -; T h ir d Pa rt y Su ppor t An d Mai n tenanc e
Product Service and Support Programs At Zeb r a T ech n ol o gi es, ou r ser v ic e an d su p po r t go al i s to k ee p yo u r p ri n ter p er f o rm in go p ti mal ly . Z eb ra Tec hn i cal an d R ep air Se rv i ces p r o vi d e a br o ad r an g e o f ser v ice o pt io n san d ar e yo u r ex p er ...
Page 65 - Wan g Cu s tome r Se rvi c es Di vis ion; Ser v ic e Pr o gr am f or o u r cu sto me rs. To ta lC ar e; Zebr a Fact ory S ervic es; Fl at Rat e F acto ry S ervice; is t h e sma rt o p ti on f o r g ett in g q u ali ty r ep ai r wo rk i f th e; Us er S elf Main t en an ce
Wan g Cu s tome r Se rvi c es Di vis ion Ze br a Tech n o lo g ies’ Au t ho r iz ed Nat io n al Ser vi ce Sup p li er p r ov i de s On -Si teMai n ten an ce o f th e c om pl et e l in e o f Ze br a pr i nt er s. W an g an d Zeb r a wo r k to g eth er t op r ov i de th e To tal C ar e Ser v ic e Pr...
Page 66 - Int ern at ional S ervi ce an d Su ppor t; Do n’ t let a m a int ena nce pro blem i nte rrupt y o ur l abe l pr oduc ti o n!
an d t ra in in g . T ak e ad v an ta ge o f ou r y ear s o f ex p er ie nc e an d g iv e yo u r te ch ni ci an s th ead v an ta ge o f co mp re he nsi v e f act o ry t r ain i ng . Tr ai n in g is co nd u ct ed at Zeb r a’ s C o rp o r ate f aci li ty l oc ate d a sh o rt d r iv e a way f ro mC h i...
Page 67 - Zebra Training Programs; p ri n ter s. We r ea li ze t wo o f th e m ost i mp or t an t a spe cts
Zebra Training Programs At Zeb r a T ech n ol o gi es, ou r t ra in in g g o al is t o p ro v id e qu al it y tr ai n in g p ro g r ams t h aten h an ce th e v al u e o f y ou r Ze br a ® p ri n ter s. We r ea li ze t wo o f th e m ost i mp or t an t a spe cts o f su ccessf u l pr i nt er o p er ati...
Page 68 - Oper ati ons an d Ma in tena nce Cour ses; an d ZPL II
Oper ati ons an d Ma in tena nce Cour ses Ea ch Op er ati o ns an d Main t en an ce C o u rse f ir st in tr o d uc es t he stu d en t to v ar io u s b arco d e c on ce pt s an d t er min o lo g y . To p ic s in cl u de d ir ect t he rm al/ th er ma l t r an sfe r pr i nt in g ,co n ti n uo u s an d ...
Page 71 - Appendix; Adjusting the Printhead; C h eck t he in i ti al pr i nt q u ali ty .; App
Appendix Adjusting the Printhead On ly a dj u st t h e p r in th ea d po si ti on i f y ou h av e do n e t h e f o ll owi n g an d ar e st il lex p er ie nc in g u nsa ti sfa cto r y p ri n t q u al it y (t h e p r oc ed ur es fo r t he se ad j ust men t s ar el oc ate d in C h ap ter 3 .) : 1. C h ...
Page 72 - Figure 36 Print Quality Adjustment; A p p e n d i x
15. Re-install the Printhead Support Bracket using the two mounting screws. 16. Press PAUSE and observe the test labels to insure consistent print quality and proper parallelism across the top of the labels. Repeat procedure if required. 17. If, after adjusting printhead position, one side of the la...
Page 73 - Printer Interface Technical Information; R S -2 32 I n ter f ace; Si g nal L eve ls; RS -232 C onnect or Pinout; Hardware Control Si gnal Desc ri ptions
Printer Interface Technical Information R S -2 32 I n ter f ace Si g nal L eve ls Fo r al l R S- 2 32 i n pu t an d o ut p ut si gn al s, t h e St ri p e p r in te r fo l lo ws b o th t he El ect ro n ic sI n du s t ri es A s s o ci at io n ( EI A ) RS- 2 3 2 an d th e C o n s ul ta ti ve C om mit t...
Page 74 - R S -2 32 Cabl ing R equir ement s; To m in im ize el ect ri cal n o ise pi ck u p in t he cab l e:; Interconnect To DTE De vic e s; Figure 37 DTE to DTE Cable Connections
R S -2 32 Cabl ing R equir ement s The required cable must have a 25-pin “ D” Type (DB25P) connector on one end, which isplugged into the mating (DB25S) connector located inside the access opening on the leftside of the printer. (Refer to Figure 11 on page 19 for the location of this cable.) Th e ot...
Page 75 - Parallel Interface; Par all el Cabl ing R equir ement s
Parallel Interface Th e pa ra ll el in te rf ac e p r ov i de s a m ean s o f co mmu n ic ati o n whi ch i s ty p ic all y f aste r th ant he p re vi o usl y men t io n ed ser ia l i n ter f ace met h od . In t h is m eth o d , t he b it s o f da ta whi chma ke u p a ch ar ac ter a re sen t all at o...
Page 76 - S ig n al Des cri ption s
S ig n al Des cri ption s Th e fo l lo win g ch ar t p ro v id es a d escr i pt io n o f eac h of t h e p in s i n th e pa ra ll el co nn ec to r .A st an d ar d pa ra ll el da ta cab le wil l pr o v id e t h e r eq u ir ed i nt er co n ne cti o n be twee n th eco mp u te r an d th e St r ip e p r i...
Page 77 - Glossary; Gl
Glossary a lpha num eri c I n d ica ti ng l et ter s, n u mer al s, an d ch ar ac ter s su ch a sp u nc tu at io n mar k s. ba ckf eed B ack f eed i s wh en th e pr i nt er p u ll s th e med ia an d r ib b on ( i f use d)b ack war d i nt o th e pr i nt er so t ha t t h eb eg in n in g o f th e lab e...
Page 78 - G l o s s a r y
r ecy cl ed b y th e en d- u ser s. L ab elb ack i ng ( o r li n er ) ha s a n o n -st ic ksu r fa ce wh i ch al lo ws t he la be l t o b eea sil y re mo ve d by t h e en d - use r an dp la ced i n th e d esi r ed lo ca ti on . m edia Mate ri al o nt o wh ich d at a i s p r in te d b y th e pr i nt ...
Page 79 - Index; Ind
A AC Po wer, 3 , 1 8AC Po wer C a bl e, 3AC Po wer Fu se , 3 2Ad ju st men t s Me d ia Sen so r Po sit io n , 1 0 , 3 3 , 3 5Pr i nt d ar k n ess, 33Pr i nt Qu al it y, 33Pr i nt h ea d Posi ti o n, 3 3, 6 3B a ck in g R ewi n d Powe r R ol le r Ad ju stm en t, 3 5To gg l e Pr e ssur e , 3 3 -3 4 AS...
Page 80 - I n d e x
Me di a Ca li b ra ti o n, 1 4Me di a Gui d e, 5Me di a Sen so rs, 1 0, 2 6Me di a Sup p ly Gu i de , 5MODE Key, 2 0 N Nu ll Mo d em, 6 7 O Op er a ti ng Mo d es C u tt er, 1 8Pe el - Off, 1 7R e win d ( Ex te rn a l) , 6 , 18Tea r- Off, 5 , 1 7 Op er a to r C on t ro l s, 4 6Op ti o n Swit ch es, 1...
