Zebra R402 - Manual

Reporting Damage If you discover damage or missing parts: ■ Immediately notify and file a damage report with the shipping company. Zebra Technologies Corporation is not responsible for any damageincurred during shipment of the printer and will not cover the repair ofthis damage under its warranty po...

Getting Started This section describes how to set up your printer for the first time and usethe most common operating procedures for loading media in tear-off modeand loading ribbon. Modes of Printing You can operate this printer in two different modes: tear-off or peel-off. ■ Standard tear-off mode...

Attaching Power Supply Check the power supply to make certain it is appropriate for your inputvoltage. Warning: Use the Zebra-supplied power supply that came with your printer. Never operate the printer and power supply inan area where they can get wet. Seriouspersonal injury could result! 1. Make s...

Loading Roll Media When you load media, you must place the roll on the media hangers andthen adjust the media guides. Placing the Roll in the Media Compartment Whether your roll media is inside oroutside wound you load it into the printerthe same way. 1. Open the printer. Remember that you need to p...

Adjusting the Guides The adjustable guides direct the mediatoward the platen and print head. 1. Open the media guides by turning the guide adjuster knob to the rear. 2. Thread the media through the guides. 3. Close the media guides by turning the guide adjuster knob to the front. Theyshould just tou...

Using the Optional Media Adapter Plates If your media roll has a larger diametercore, you can use an accessory (partnumber 105810-002) to adapt the core tothe media holders. 1. Note which position will fit the diameter of the roll core. 2. On the left side plate, align the pegs with the screws and u...

Loading Ribbon You must use thermal transfer media (accepts wax and/or resin transferredoff a ribbon) when you use a ribbon. When loading ribbon, you install thesupply and take-up rolls, then tighten the ribbon on the carriage. Install the Ribbon Supply Roll Before following these steps, prepare the...

Attach and Tighten the Ribbon You must align the ribbon so that it willbe taken straight onto the core. 1. Attach the ribbon to the take up core. Use the adhesive strip on new rolls;otherwise, use tape. 2. Turn the ribbon take-up gear counter-clockwise (top moves towardrear) to remove slack from the...

Auto Calibration NOTE: If you are using pre-printed labels, pre-printed label backing, or continuous media, see “Manual Calibration” on page 49. An auto calibration is performed when the printer is turned on (if media isloaded) or after a media error is cleared. When it is auto calibrating, theprint...

Operator Controls Power Switch Press up to turn ON or down to turn OFF the printer. CAUTION: The power should be turned off before connecting or disconnecting the communications and power cables. Feed Button Forces the printer to feed one blank label. Takes the printer out of a “pause” condition. (T...

Printing a Test Label Before you connect the printer to your computer, make sure that the printeris in proper working order. You can do this by printing a configurationlabel. 1. Make sure the media is properly loaded and the top cover of the printer is closed. Then, turn the printer power on if you ...

Hooking Up the Printer and Computer This printer comes with a bidirectional parallel data interface. You mustsupply the required interface cable for your application. CAUTIONS:Keep the power switch in the OFF position when attaching the interface cable. The power supply barrel connector must be inse...

Communicating with the Printer When using the parallel port, typically there is no setup is required once thecable is plugged in. If you should encounter any problems, consult theuser’s guide that came with your computer. Adjusting the Print Width Print width must be calibrated when: ■ You are using...

Operation & Options This section helps you get the most from your printer. You must use programming to control many of the printer’s functions. Afew examples: ■ The ~JL command controls label length. ■ The ^XA^MTD^XZ command changes the printing mode to directthermal; the ^XA^MTT^XZ command chan...

Replacing Supplies If labels or ribbon run out while printing, leave the printer power on whilereloading (data loss results if you turn off the printer). After you load a newlabel or ribbon roll, the printer flashes double-green until you press the Feedbutton to restart . Always use high quality, ap...

Printing in Peel-Mode The optional dispenser allows you to printin “peel-mode” where the label backingfollows a different path and the labels arepresented one at a time for subsequentplacement. Before using peel-mode, you must sendthe programming commands ^XA ^MMP ^XZ^XA ^JUS ^XZ to the printer. Ref...

Printing on Fan-Fold Media Printing on fan-fold media requires you toset both the media hangers and the mediaguides in position. 1. Open the top cover. 2. With a sample of your media, adjust the media hangers to the width of themedia. The hangers should just touch,but not restrict, the edges of them...

RFID Guidelines The Zebra R402 Smart Label Printer and Encoder serves as dynamic toolfor both printing and programming smart labels, tickets and tags. Smartlabels are usually made from two components, media and a RFID (radiofrequency identification) transponder. The media will usually be comprisedof...

The communication between the RFID tag and R402 printer is establishedwhen the transponder lines up with the printer’s antenna. Note thattransponder position, prior to encode/decode, is critical. The optimaltransponder position varies with antenna coil size and type of RFID ICused. It is important t...

Texas Instruments Tag-it™ Transponders Texas Instruments transponders are high frequency (13.56MHz) RFIDdevices. Each transponder has 256 bits of memory. Data is segmented into4 byte (32 bit) blocks that are uniquely addressable, for a total of 8 blocks.Each memory block is lockable using the write ...

Philips I•Code Transponders Philips I•Code transponders are high frequency (13.56MHz) RFID devices.Each transponder has 512 bits of memory. Data is segmented into 4 byte(32 bit) blocks that are uniquely addressable for a total of 16 blocks. Eachmemory block is lockable using the write protect functi...

Inside Technologies Picotag® Transponders Inside Technologies Picotag® transponders are high frequency (13.56MHz)RFID devices. Each transponder has 2048 bits of memory. Data issegmented into 8 byte (64 bit) blocks that are uniquely addressable for atotal of 31 blocks. Blocks 6 to 12 are lockable usi...

ZPL II Commands for RFID ^WT – Write Tag The format for the ^WT instruction is: ^WTb,r,m,w,s where ^WT = Write Tag command b = Block Number Default value: 0Other values: 1 to n, where n is the maximum number ofblocks for the tag This is the starting block number. If the user sends more than a block ...

^RI – RFID Get Tag Unique ID The format for the ^RI instruction is: ^RIn where n = field number to store the unique ID The unique ID will be read from the tag and available toprint or return to the host computer. The example below reads the unique ID/serial number from a tag, and printsit on a label...

Sample of RFID Programming ZPL II TM is Zebra Technologies Corporation’s Zebra Programming Language II label design language. ZPL II lets you create a wide variety oflabels from the simple to the very complex, including text, bar codes, andgraphics. This section is not intended as an introduction to...

Maintenance Cleaning Use only the cleaning agents indicated. Zebra Technologies Corporationwill not be responsible for damage caused by any other cleaning materialsused on this printer. Printer Part Method Interval Print head After allowing the print head to cool for approximatelyone minute, use 70%...

Parts List ITEM DESCRIPTION PART NUMBER 1 Latch Assembly 105910-052 2 Feed Switch/Sensor Assy (set of 3) 105910-128 3 Upper Cover Support (set of 3) 105910-066 4 Print Head Assy - 4” TLPPrint Head Cable Assy. 105910-053105910-065 5 Head Up Sensor 105910-129 6 Gap/Blackline Sensor PCBA (set of 3) 105...

Replacing the Print Head In the event you need to replace the printhead, make sure your work area isprepared by protecting against staticdischarge. Your work area must bestatic-safe and include a properlygrounded conductive cushioned mat tohold the printer a conductive wrist strapfor yourself. Remov...

Troubleshooting Resolutions 1. The printer is not receiving power. ■ Have you turned on the printer power? ■ Check power connections from the wall outlet to the power supply, andfrom the power supply to the printer. 2. The printer is on and in an idle state. ■ No action necessary. What the Status Li...

7. The print head is under temperature. ■ Continue printing while the print head reaches the correct operatingtemperature. The print head is over temperature. ■ Printing will stop until the print head cools to an acceptable printingtemperature. When it does, the printer will automatically resumeoper...

Print Quality Problems No print on the label. ■ You must use the correct media for the method of printing you require.When printing without a ribbon, you must use direct thermal media.When using ribbon, you must use thermal transfer media. The printer'sribbon sensor detects motion of the supply spin...

The printing does not start at the top of the label, or misprinting ofone to three labels. ■ The media may not be threaded under the media guides. Refer to“Loading the Media” on page 9. ■ The printer needs to be calibrated. Refer to “Auto Calibration” on page14. ■ The correct media sensor may not be...

RFID Symptoms RFID tags generally not programmed ■ Is the printer set up correctly? Print a configuration label to verify RFIDversion. See “Auto Calibration” on page 14. ■ Check if supported RFID media is loaded correctly. VOID messages are printed across media. ■ Verify tag type is properly selecte...

Manual Calibration Manual calibration is recommended whenever you are using pre-printedlabels (or label backing) or if the printer will not correctly auto calibrate. 1. Turn on the printer power. 2. Remove approximately 4" (102 mm) of labels from a section of backing material. Load the media so ...

Troubleshooting Tests Printing a Configuration Label To print out a listing of the printer’s current configuration, refer to theone-flash sequence in “Feed Button Modes” on page 52. Recalibration Recalibrate the printer if it starts to display unusual symptoms, such asskipping labels. See “Auto Cali...

Feed Button Modes Power Off Mode (Communications Diagnostics Mode) With the printer power off, press and hold the feed button while you turn on the power. The printerprints out a listing of its current configuration (see Figure 22). After printing the label, the printer willautomatically enter a dia...

Appendix All specifications are subject to change without notice. Physical Specifications Size 7.8 inches wide / 6.8 inches tall / 9.4 inches long (depth)200 mm wide / 173 mm tall / 240 mm long (depth) Weight 3.6 pounds / 1.6 kilograms Environmental Guidelines Operating temp. 40 to 104 degrees Fahre...

Agency Approvals The Thermal Printer Model R402, manufactured by Zebra TechnologiesCorporation, complies with the applicable requirements: ✔ Emissions and susceptibility: FCC 15.225, FCC Part 15 Class B, RSS-210, EN300-330,EN300-683, IECS-003, EN61000-3-2, EN61000-3-3. ✔ Safety: UL 1950 3 rd Ed., CS...

Parallel Interface Technical Information Pin No. Description 1 NStrobe/Host Clk 2-9 Data Bits 1-8 10 nACK/PtrClk 11 Busy/Per Busy 12 PError/ACK Dat Req. 13 Select/Xflag 14 NAuto Fd/Host Busy 15 Not Used 16-17 Ground 18 +5 V @ 0.75 A Fused 19-30 Ground 31 nInit 32 NFault/nData Avail. 33-34 Not Used 3...

Index A adapter plates . . . . . . . . . . . . . . . . . . . 11agencies . . . . . . . . . . . . . . . . . . . . . . . 56attaching power . . . . . . . . . . . . . . . . . . 8auto calibration . . . . . . . . . . . . . . . . . . 14 B bar codes . . . . . . . . . . . . . . . . . . . . . . . 55barrel conn...