Page 3 - Foreword; Return Materials Authorization
980459-001 Rev C P330 i & P330 m Card Printer User’s Manual iii Foreword This manual contains installation and operation information for the Zebra P330 i and P330 m Card Printers manufactured by Zebra Technologies Corporation, Camarillo, California. The only difference between these models is th...
Page 4 - Copyright Notice
iv P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Foreword Copyright Notice Copyright Notice © 2004, 2005 ZIH Corp. This document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within is Copyrighted by Zebra Technologi...
Page 5 - FCC Regulations; Industry Canada Notice
Foreword Declarations of Conformity 980459-001 Rev C P330 i & P330 m Card Printer User’s Manual v EUROPE: Norway Only: This product is also designed for IT power system with phase to phase voltage 230V. Earth grounding is via the polarized, 3-wire power cord. FI: “Laite on liitettävä suojamaadoi...
Page 6 - Printer Models
vi P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Foreword Declarations of Conformity Printer Models The Zebra Product Number tells a story: Here is a quick review of the Zebra Card Printer Series numbering and lettering system for the P330 i and P330 m Card Printers to help you. Mo...
Page 7 - Icons
Foreword Declarations of Conformity 980459-001 Rev C P330 i & P330 m Card Printer User’s Manual vii Icons Throughout this manual, different icons highlight important information, as follows: Note • Indicates information that emphasizes or supplements important points of the main text. Important ...
Page 9 - Contents
980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 1 Contents • Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Return Materials Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Copyright Notice ...
Page 13 - Introduction
980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 1 1 Introduction Thank you for choosing the Zebra P330 i or P330 m Card Printer. This manual guides you to efficient start up and operation of your new Card Printer.Printer Features. The only difference between these models is that the ...
Page 15 - LCD Panel
Introduction Controls, Connectors, and Indicators 980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 3 LCD Panel The LCD Panel can display the following messages: Message Mode Operational INITIALIZING Scrolling READY Fixed DOWNLOADING DATA Fixed PRINTING MONO Fixed MAG ENCODING Fixed CO...
Page 17 - Installation and Setup; General Information
980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 5 2 Installation and Setup General Information This section will guide you through the installation and setup of your P330 i or P330 m Card Printer. This consists of the following procedures, which should be performed in the order prese...
Page 18 - Unpacking the Printer
6 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Installation and Setup Unpacking the Printer Unpacking the Printer Your Card Printer ships in a carton and protective anti-static bag. Keep all packaging material in case you need to move or re-ship the printer. 1. Inspect the shippin...
Page 22 - Installing the Print Driver
10 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Installation and Setup Installing the Print Driver Software and Setting Driver Options d. Remove the print head protection pad. Keep the pad, as well as the other packing material and the shipping carton, in case the printer is shipp...
Page 23 - Loading a Ribbon
Installation and Setup Loading a Ribbon 980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 11 • From the main menu of your documentation CD, select your desired language and then select “DRIVERS” from the subsequent menu. The Install Wizard will walk you through the appropriate steps. •...
Page 24 - flange side in
12 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Installation and Setup Loading a Ribbon b. Raise the Print Head Carriage by pressing the release latch to the left (toward the output hopper) and lifting as shown below to about a 45 ° angle. The Print Head Carriage will stay in that...
Page 26 - Installing the Card Cleaning Cartridge
14 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Installation and Setup Installing the Card Cleaning Cartridge Installing the Card Cleaning Cartridge The Card Cleaning Cartridge cleans the cards entering the printer. The Card Cleaning Cartridge consists of a Cartridge Frame and an ...
Page 28 - Setting the Card Thickness Control
16 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Installation and Setup Setting the Card Thickness Control Setting the Card Thickness Control The Card Thickness Control is set by the user to adjust the gap as cards enter the printer, to prevent double-feeds (which could cause a jam...
Page 30 - Loading Cards
18 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Installation and Setup Loading Cards Loading Cards This section shows how to load plastic cards into the P330 i or P330 m Printer. The printer can use cards with a range of thickness from 10 mil (0.25 mm) to 60 mil (1.5 mm). The prin...
Page 31 - This is normal
Installation and Setup Loading Cards 980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 19 2. Remove all wrapping from the card deck. 3. Holding the card deck by the sides, hold it vertically against a flat surface such as a desktop. If the deck is too thick for your hand to hold it com...
Page 32 - Card Output Hopper
20 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Installation and Setup Card Output Hopper Card Output Hopper The card output hopper is normally extended to receive the printed cards. The printer may be operated with the card output hopper in its closed position; in this case the c...
Page 33 - Connecting the Printer to your Computer; either
Installation and Setup Connecting the Printer to your Computer 980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 21 Connecting the Printer to your Computer The P330i or P330 m Printer includes a standard USB interface. As an option, either printer model can be ordered with a 10/100base...
Page 34 - Connecting Power
22 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Installation and Setup Connecting Power Connecting Power The printer includes an internal AC power supply that accepts nominal input voltage in the range from 110 to 230 volts at 50 to 60 Hertz. The power source must be grounded. Dep...
Page 35 - Printing a Test Card
Installation and Setup Printing a Test Card 980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 23 Printing a Test Card With ribbon and cards loaded, your printer is ready to print. To check the operation of the printer, you should print a test card. (Printing a test card does not requir...
Page 37 - Printing a Card; Setting Printer Properties
980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 25 3 Printing a Card Printing with the P330 i or P330 m Card Printer is similar to printing with any other printer in a Windows environment. • The Print Driver Software is installed on your computer (see Chapter 2). • The printer is con...
Page 38 - Printing a Sample Card
26 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Printing a Card Printing a Sample Card “Single Feed Options” allows Disabling or Enabling Single Feed Support. • If “Disable Single Feed Support” is selected, when the printer runs out of cards in the feeder, the LCD display will rea...
Page 39 - Feeding One Card at a Time
Printing a Card Feeding One Card at a Time 980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 27 8. Once you are ready to print, go to the File menu and select Print . 9. If the printer was not selected as the default printer, go to the File menu, select Print Setup and choose Zebra P33...
Page 41 - leaning; Cleaning the Printer; When to Clean; CLEAN PRINTER
980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 29 4 C leaning Cleaning the Printer Clean your printer using Pre-Saturated Cleaning Cards provided. The regular use of these cards will clean and maintain important parts of your printer that cannot be reached, including the Print Head,...
Page 42 - How to Clean
30 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Cleaning Cleaning the Printer How to Clean 1. Leave the Printer power on, or turn it on if it was off. 2. Initiate the cleaning process by either of the following methods: • At the printer, press and hold the panel button for several...
Page 43 - CLEANING PRINTER; Cleaning the Print Head
Cleaning Cleaning the Print Head 980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 31 8. The long cleaning card will automatically feed into the printer and the printing process will continue. The LCD Panel will again display the message CLEANING PRINTER . 9. When the cleaning process ...
Page 44 - Card Cleaning Cartridge; When to Replace the Cleaning Roller; How To Replace the Cleaning Roller
32 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Cleaning Card Cleaning Cartridge Card Cleaning Cartridge Your printer includes a Card Cleaning Cartridge. This item cleans the cards entering the printer through the card feeder. To ensure print quality, the cleaning roller requires ...
Page 47 - Troubleshooting
980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 35 5 Troubleshooting The table on the next page offers causes and solutions to symptoms related to improper operation. Check the table when experiencing any loss of operation or print quality.
Page 49 - Print Quality Issues
Troubleshooting Print Quality Issues 980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 37 Print Quality Issues This section will help you resolve print quality problems. The print quality is dependent on several factors. The two most important factors that will increase your print qual...
Page 53 - Troubleshooting the Ethernet Connection and Adapter; Resetting to Factory Defaults; green; red; not
Troubleshooting Troubleshooting the Ethernet Connection and Adapter 980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 41 Troubleshooting the Ethernet Connection and Adapter Resetting to Factory Defaults To reset the Ethernet Adapter configuration parameters to the factory defaults, pre...
Page 54 - Network Status/Activity Indicator
42 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Troubleshooting Troubleshooting the Ethernet Connection and Adapter 5. If the LED is alternately flashing red and green for longer than 2 minutes, the Ethernet Adapter is in firmware-download mode. This means it is waiting for new fi...
Page 55 - Technical Specifications; General Specifications
980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 43 6 Technical Specifications General Specifications • Full color dye-sublimation card printing • 25 seconds per card single-sided color printing (YMCKO) (P330 i only) • Monochrome thermal transfer printing Ribbon Specifications • Paten...
Page 56 - Bar Codes; Fonts; Card Dimensions; ISO Standard 7810 Dimensions for Plain Card
44 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Technical Specifications Bar Codes Bar Codes • Code 39, Code 128 B & C with & without check digit • 2 of 5 and 2 of 5 interleaved • UPC-A, EAN8, and EAN13 • PDF-417 2D bar code and other symbologies available via Windows prin...
Page 57 - Contact Location for Smart Card ISO Standard 7816; Bi-Directional Communications Interfaces
Technical Specifications Bi-Directional Communications Interfaces 980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 45 Contact Location for Smart Card ISO Standard 7816 Bi-Directional Communications Interfaces • USB • Built-in Ethernet (optional) Mechanical Specifications • Width: 18.2...
Page 59 - PPENDIX; Magnetic Card Encoder
980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 47 A PPENDIX A Magnetic Card Encoder Introduction This Appendix includes operation and maintenance requirements for the P330 i or P330 m Printer with the optional magnetic card stripe encoder. (See Chapter 2 for location of the Magnetic...
Page 60 - Sample Encoding Program; ENCODING ERROR
48 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Magnetic Card Encoder Sample Encoding Program Sample Encoding Program Refer to the Programmer’s Manual (part number 98001-001). Magnetic Encoder Cleaning The Magnetic Encoder Read/Write Head is cleaned as part of the printer cleaning...
Page 61 - ISO Standard Encoding
Magnetic Card Encoder ISO Standard Encoding 980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 49 ISO Standard Encoding Track # Field Separator Track Density Valid Characters # of characters 1 ^ 210 BPI* Alphanumeric (ASCII 20~95 † ) 79 ‡ 2 = 75 BPI* Numeric (ASCII 48~62) 40 ‡ 3 = 210 B...
Page 63 - Smart Card Contact Station
980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 51 A PPENDIX B Smart Card Contact Station This section contains information on the additional operations of a P330 i or P330 m Printer equipped with the optional Smart Card Contact Station. (See Chapter 2 for location.) Introduction Sma...
Page 64 - Smart Card Contact Station Interface
52 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Smart Card Contact Station Smart Card Contact Station Interface Smart Card Contact Station Interface When a command to the printer interface sends a card to the Smart Card Contact Station, the printer connects the Smart Card Contact ...
Page 65 - Connecting to a Network; Printer Sharing
980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 53 A PPENDIX C Connecting to a Network Card printers can be connected to an Ethernet network in three ways. Printer Sharing In printer sharing, the printer is connected locally to the host computer and configured to be shared to other c...
Page 66 - External Print Server
54 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Connecting to a Network External Print Server External Print Server A stand alone device that acts as a server on the network specifically for receiving print jobs and passing them to the printer. Client computers connect to the prin...
Page 67 - Worldwide Sales & Support; Sales and Support Locations
980459-001 Rev C P330 i & P330 m Card Printer User’s Manual 55 A PPENDIX D Worldwide Sales & Support Sales and Support Locations The Americas: Zebra Technologies, LLC Card Printer Solutions Headquarters 1001 Flynn Road Camarillo, CA 93012-8706 USA Phone: + 1 (805) 579 1800 Fax: + 1 (805) 579...
Page 68 - Latin America Sales Office:; Website
56 P330 i & P330 m Card Printer User’s Manual 980459-001 Rev C Worldwide Sales & Support Website Latin America Sales Office: 9800 NW 41st Street, Suite 220 Doral, FL 33178 USA Phone: + 1 (305) 558 3100 Fax: + 1 (305) 558-8485 e-mail: [email protected] Asia Pacific: Zebra Technologies Asia...