Zebra P100iTM - Manual

Introduction Features, Controls, and Indicators 980590-001 Rev. A P100 i User’s Manual 3 Features, Controls, and Indicators The picture below points out some of the printer’s external features. (See Chapter 3 for an interior view. Covered Card and Cleaning Roller Storage Area Opening the translucent...

4 P100 i User’s Manual 980590-001 Rev. A Introduction Features, Controls, and Indicators LCD Display Panel The LCD Display Panel displays printer status information. Messages also alert the user of the need for action, and indicate certain fault conditions. Multi-Function Control Button The Multi-Fu...

Introduction Features, Controls, and Indicators 980590-001 Rev. A P100 i User’s Manual 5 If your P100 i Printer includes the Ethernet option, the rear of the printer will look like the figure below. For Ethernet connection, refer to Appendix C , Connecting to a Network. Ethernet Adapter Status Indic...

6 P100 i User’s Manual 980590-001 Rev. A Introduction Features, Controls, and Indicators LCD Panel Messages LCD Panel messages fall into three categories: • Operational Operational Messages are displayed during the Printer’s normal operation. • Warnings Warnings alert the operator to action that sho...

8 P100 i User’s Manual 980590-001 Rev. A Introduction Icons Icons Throughout this manual, different icons highlight important information, as follows: Note • Indicates information that emphasizes or supplements important points of the main text. Advises you of information that is essential to comple...

980590-001 Rev. A P100 i User’s Manual 9 2 Printer Installation Unpacking Your Card Printer Your P100 i Printer ships in a cardboard carton, protected by styrofoam inserts and a protective anti-static bag. Keep all packaging material in case you need to move or re-ship the printer. 1. Before opening...

10 P100 i User’s Manual 980590-001 Rev. A Printer Installation Installing the P100i Printer Installing the P100 i Printer 1. Place the printer in a location that allows easy access to all sides. The printer should never be operated while resting on its side or upside down 2. Remove the yellow CAUTIO...

Printer Installation Installing the P100i Printer 980590-001 Rev. A P100 i User’s Manual 13 6. If your printer has the optional Ethernet interface (as well as the USB interface), connect either the USB cable to printer and computer or the Ethernet cable to the printer and the Ethernet network. Ether...

14 P100 i User’s Manual 980590-001 Rev. A Printer Installation Installing the Printer Driver Installing the Printer Driver To install the P100 i Printer on Windows 2000, Windows XP, Windows Server 2003, or Windows Vista operating systems, insert the User Documentation and Drivers CD, included with y...

Printer Installation Installing the Printer Driver 980590-001 Rev. A P100 i User’s Manual 15 Print Driver Installation Install the P100 i Printer driver as follows: 1. Insert the P100 i User Documentation and Drivers CD into the CD drive of the host computer. The Select Language window will open. 2....

16 P100 i User’s Manual 980590-001 Rev. A Printer Installation Installing the Printer Driver 4. The InstallShield Wizard will launch, and a progress window will be displayed. 5. Once the InstallShield Wizard has been installed, the Welcome to InstallShield Wizard window will open. Click the Next but...

Printer Installation Installing the Printer Driver 980590-001 Rev. A P100 i User’s Manual 17 The next two sections detail USB Driver Installation and Ethernet Driver Installation respectively. USB Driver Installation 1. Select USB, and click the Next button. 2. Observe the License Agreement window. ...

Printer Installation Installing the Printer Driver 980590-001 Rev. A P100 i User’s Manual 19 8. Driver installation is now complete. Click the Finish button. 9. After installing the Driver, restart your computer. When you apply power to the printer, the Windows New Hardware Found wizard will find th...

22 P100 i User’s Manual 980590-001 Rev. A Printer Installation Setting Printer Driver Options Setting Printer Driver Options You can change the default settings for the P100 i printer driver. Change the options as follows: 1. Select Start > Settings > Printers and Faxes to bring up a listing o...

980590-001 Rev. A P100 i User’s Manual 27 3 P100 i Printer Setup Printer Features The following shows an interior view of your P100 i Printer. Lid Print Head Ribbon Cartridge Card Cleaning Cartridge Card and CleaningRollerStorageArea Card Entry / Exit Slot

28 P100 i User’s Manual 980590-001 Rev. A P100i Printer Setup Loading Ribbon Cartridge Loading Ribbon Cartridge The P100 i Printer requires approved ribbon cartridges. The Resin Thermal Transfer and Dye Sublimation ribbons are specifically designed for your P100 i Printer. • i Series Printers requir...

30 P100 i User’s Manual 980590-001 Rev. A P100i Printer Setup Installing the Cleaning Cartridge Installing the Cleaning Cartridge The Cleaning Cartridge removes surface dust particles and oil from the card surface, resulting in better printing. A new printer will have a Cleaning Cartridge installed,...

P100i Printer Setup Inserting Cards 980590-001 Rev. A P100 i User’s Manual 33 Inserting Cards Cards are inserted one at a time into the slot on the front of the P100 i . The card is printed on the top surface and ejected out through the same slot. The following figure shows the encoding orientation ...

34 P100 i User’s Manual 980590-001 Rev. A P100i Printer Setup Printing a Test Card Printing a Test Card With Ribbon Cartridge and Card Cleaning Cartridge loaded, your P100 i Printer is ready to print. To check the operation of the printer, you should print a test card. 1. Place the printer power swi...

P100i Printer Setup Printing a Test Card 980590-001 Rev. A P100 i User’s Manual 35 Storing Extra Cards and Cleaning Rollers The P100 i Printer includes a storage area where you can keep up to 100 extra cards (four groups of 25 cards) and up to three extra Cleaning Rollers. Important • Handle the car...

980590-001 Rev. A P100 i User’s Manual 37 4 P100 i Printer Operation Printing Printing with the P100 i Printer requires the Windows Printer Driver, your card design/issuing software or printer command level programming through the printer interface. The P100 i Printer can be used with any Windows 20...

38 P100 i User’s Manual 980590-001 Rev. A P100i Printer Operation Printing Creating a Sample Card Before you begin a new printing session, print a sample card to ensure that the cards will be printed correctly. Follow the steps below to print your first card using the True Colours TM Card Printer Ri...

P100i Printer Operation Printing 980590-001 Rev. A P100 i User’s Manual 39 Printing a Sample Card Once you completed creating your sample card, you are ready to print. Ensure your printer has a True Colours ™ Card Printer Ribbon Cartridge installed. Refer to Chapter 3 for instructions on installing ...

980590-001 Rev. A P100 i User’s Manual 41 5 Cleaning Cleaning the System Your P100 i Printer includes a simple cleaning system using Pre-Saturated Cleaning Cards provided. The regular use of these cards will clean and maintain important parts of your printer that cannot be reached: including Printhe...

42 P100 i User’s Manual 980590-001 Rev. A Cleaning Cleaning the System How to Clean 1. Leave power on. 2. Press and hold the Multi-Function Control Button for 5 seconds. 3. When the cleaning cycle is initiated, the LCD message REMOVE RIBBON THEN CLOSE LID will display. 4. If the lid is opened and cl...

Cleaning Cleaning the Printhead 980590-001 Rev. A P100 i User’s Manual 43 Cleaning the Printhead Use of the cleaning cards will normally do an adequate job of cleaning the printer. However, a separate Printhead cleaning, using swabs, can remove more stubborn deposits when print anomalies persist. To...

980590-001 Rev. A P100 i User’s Manual 45 6 Troubleshooting Troubleshooting Procedures LCD Panel Warnings and Error Messages * If the problem persists, contact Technical Support; see Appendix D . WARNING MESSAGES (printer will still operate) Problem / Symptom Description or Cause Possible Solution *...

46 P100 i User’s Manual 980590-001 Rev. A Troubleshooting Troubleshooting Procedures * If the problem persists, contact Technical Support; see Appendix D . ERROR MESSAGES (printer will not operate) Problem / Symptom Description or Cause Possible Solution * CHECK RIBBON Ribbon may be improperly insta...

Troubleshooting Troubleshooting Procedures 980590-001 Rev. A P100 i User’s Manual 47 Print Quality Issues This section will help you resolve print quality problems The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness ...

52 P100 i User’s Manual 980590-001 Rev. A Troubleshooting Troubleshooting the Ethernet Connection and Adapter Troubleshooting the Ethernet Connection and Adapter Ethernet Adapter Status Indicator A bi-color Status Indicator displays the operational status of the Ethernet Adapter. The following condi...

Troubleshooting Troubleshooting the Ethernet Connection and Adapter 980590-001 Rev. A P100 i User’s Manual 53 3. If the LED is slowly flashing GREEN (1 time/sec), the Ethernet Adapter is trying to print a job. If the job does not print, check the following: • Verify that the printer has media and ri...

54 P100 i User’s Manual 980590-001 Rev. A Troubleshooting Troubleshooting the Ethernet Connection and Adapter Network Status/Activity Indicator A bi-color Network Status/Activity LED indicates network speed, established link, and network activity. 1. If the LED is off, no link was established. 2. If...

Troubleshooting Troubleshooting the Ethernet Connection and Adapter 980590-001 Rev. A P100 i User’s Manual 55 Resetting to Factory Defaults To reset the Ethernet Adapter configuration parameters to the factory defaults: 1. Press the Ethernet Reset Button, and hold it in while turning the printer pow...

980590-001 Rev. A P100 i User’s Manual 57 7 Technical Specifications Printer Specifications General • Load-N-Go TM drop-in ribbon cartridge • 16-digit LCD display • Driver for Windows 2000, Windows XP, Windows Server 2003, and Windows Vista Color Printing • Color dye sublimation or monochrome therma...

Technical Specifications Card Dimensions 980590-001 Rev. A P100 i User’s Manual 59 Card Dimensions ISO standard dimensions for plain card ISO standard dimensions for magnetic stripe card 980504-07-01 2.125 ± 0.002 in (53.98 ± 0.050 mm) Radius 0.125 in (3.18 mm) 3.375 ± 0.010 in (85.72 ± 0.25 mm) 0.0...

60 P100 i User’s Manual 980590-001 Rev. A Technical Specifications Declarations of Conformity Declarations of Conformity For a formal certificate, please contact the Compliance Office at Zebra’s Camarillo facility. EUROPE: Norway Only: This product is also designed for IT power system with phase-to-...

980590-001 Rev. A P100 i User’s Manual 61 Appendix A Magnetic Encoder Introduction This section contains information on the additional operations of the P100 i Printers with a Magnetic Encoder. The magnetic encoder can be set for either high coercivity (HiCo) or low coercivity (LoCo). This setting c...

62 P100 i User’s Manual 980590-001 Rev. A Magnetic Encoder Media Loading Orientation Media Loading Orientation When loading cards with magnetic stripes into the card feeder, ensure that the magnetic stripe is toward the right side when facing the printer and down, as shown below. Magnetic Encoder Cl...

Magnetic Encoder ISO Standard Encoding 980590-001 Rev. A P100 i User’s Manual 63 ISO Standard Encoding * Bits per inch † Except the “?” character ‡ Including Start, Stop, and LRC characters. Note that these three characters areautomatically managed by the magnetic encoder according to the ISO Standa...

980590-001 Rev. A P100 i User’s Manual 65 Appendix B Smart Card Encoder Introduction This section contains information on the additional operations of a P100 i Printer equipped with optional contact and/or contactless smart card encoders. Smart cards can have a built-in microprocessor and/or memory....

66 P100 i User’s Manual 980590-001 Rev. A Smart Card Encoder Printing on Smart Cards Contactless Smart cards For contactless smart-cards, orientation is not a consideration (unless the card will be printed on; see below). Printing on Smart Cards Contact Smart Cards When designing material to be prin...

980590-001 Rev. A P100 i User’s Manual 67 Appendix C Connecting to a Network Card printers can be connected to an Ethernet network in three ways. Printer Sharing In printer sharing, the printer is connected locally to the host computer and configured to be shared to other client computers. Client co...

68 P100 i User’s Manual 980590-001 Rev. A Connecting to a Network External Print Server External Print Server A stand alone device that acts as a server on the network specifically for receiving print jobs and passing them to the printer. Client computers connect to the print server over a network. ...

980590-001 Rev. A P100 i User’s Manual 69 Appendix D Worldwide Support For Technical Support or Repair Services, contact the appropriate facility listed below. North America - Technical Support Zebra Technologies Card Printer Solutions 1001 Flynn Road Camarillo, CA 93012-8706 USA Phone: 1-800-511-99...

70 P100 i User’s Manual 980590-001 Rev. A Worldwide Support Europe, Middle East, and Africa - Technical Support Zebra Technologies Card Printer Solutions The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ United Kingdom Phone: + 44 (0) 870 241 1527 e-mail: [email protected] Europe, ...

Worldwide Support 980590-001 Rev. A P100 i User’s Manual 71 Latin America - Repair Services (Please contact North America Repair Services.) Asia Pacific - Technical Support and Repair Services Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-of-warranty repair,...