Page 2 - Plastic Card Printer; FOREWORD; COPYRIGHT NOTICE
P320 i Plastic Card Printer FOREWORD This manual contains installation and operation information for the P320 i Series card printers manufactured by Zebra Technologies Corporation,Camarillo, California. RETURN MATERIALS AUTHORIZATION Before returning any equipment to Zebra Technologies Corporation f...
Page 3 - PRODUCT WARRANTY STATEMENT
P320 i Plastic Card Printer PRODUCT WARRANTY STATEMENT Printers All Zebra Card Printers are warranted against defects in material orworkmanship for twelve (12) months from the purchase date.Proof of purchase or shipment date is required to validate the warrantyperiod. The warranty becomes void if th...
Page 4 - DECLARATIONS OF CONFORMITY
P320 i Plastic Card Printer DECLARATIONS OF CONFORMITY This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference in aresidential installa...
Page 5 - INTRODUCTION; PRINTER MODELS
P320 i Plastic Card Printer INTRODUCTION Thank you for choosing the Zebra P320 i Plastic Card Printer. These printers produce cards ideal for personalized identification, accesscontrol, visitor, membership, promotion and luggage card, badges andtags.This manual guides you to an efficient start up an...
Page 6 - ICONS
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C Important general information Mechanical hazard, such as one associatedwith moving parts, capable of resulting inequ...
Page 7 - Table of contents
Table of contents ICONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 UNPACKING YOUR CARD PRINTER . . . . . . . . . . . . . . . . . . . 1 ITEMS INCLUDED WITH YOUR PR...
Page 9 - UNPACKING; ETTING STARTED
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C Y o u r P 3 2 0 i p r i n t e r s h i p s i n a c a r t o n a n d p r o t e c t i v e a n t i - s t a t i c b a g . ...
Page 11 - PRINTER; C A U T I O N
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C PRINTER INSTALLATION The following will guide you through the installation of your P320 i Printer. CAUTION: Limit AC...
Page 12 - PERATION; FEATURES
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C O PERATION P 320i PRINTER FEATURES The following shows the features found on your P 3 2 0 i Printer. 1 2 3 4 A B 8 7...
Page 13 - LOADING
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C LOADING RIBBONS i S e r i e s P r i n t e r s r e q u i r e t h e u s e o f i S e r i e s Ribbons for full color pri...
Page 15 - LOADING CARDS
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C LOADING CARDS A - CARD CARTRIDGE For loading cards. To help you load, print, and collect cards, theP320 i is equiped...
Page 18 - FEEDING ONE
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C FEEDING ONE CARD AT A TIME A Manual Feed Slot is available on the size ofthe Card Input Hopper for feeding single ca...
Page 19 - PRINT A TEST
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C PRINT A TEST CARD With ribbon and cards loaded, your P320 i printer is ready to print. To check the operation of the...
Page 20 - Printer Menu information
Printer Menu information The printer is equipped with a LCD Display and two key buttons which givesaccess to printer menus.Press the Menu button to enter the Menu Mode. The top line display shows menu information. The second line of displayclarifies the function of the two [NEXT] and [SELECT] key bu...
Page 22 - RINTING A SAMPLE CARD
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C P RINTING A SAMPLE CARD Printing with the P320 i Printer requires the Windows Printer Driver, your card design/issui...
Page 24 - Se t Pr i n t e r D r i ve r O p t i o n s :
Se t Pr i n t e r D r i ve r O p t i o n s : The P320 i Printer screen appears. Change the options as follows: 1• On the Device Settings tab the magnetic encoder feature is automaticallyenabled. If you need to change settings for a Magnetic Encoder, selectMagnetic Encoder settings button. 2• On the ...
Page 25 - Printing a sample card:; Follow the steps to print your first card
Printing a sample card: Follow the steps to print your first card Go to the Microsoft Word Software. If the printer was not selected as the default printer, go to the File menu and Select Printer and choose Zebra P320i Card Printer in the printernames list. Then Close the print dialog box. Come back...
Page 26 - LEANING
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C C LEANING P R O T E C T Y O U R F A C T O R YWARRANTY! The recommended maintenance procedures mustbe performed to ma...
Page 27 - CLEANING; WHEN TO CLEAN; HOW TO CLEAN
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C Your P320 i Printer includes a simple cleaning system using the Pre-Saturated Cleaning Cardsprovided. The regular us...
Page 28 - CLEANING THE
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C A cleaning using the Cleaning Cards usuallys u f f i c e s . H o w e v e r , a s e p a r a t e P r i n t H e a dc l ...
Page 29 - CARD CLEANING; WHEN TO MAINTAIN
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C Y o u r P 3 2 0 i P r i n t e r a l s o h a s a C a r d C l e a n i n g Cartridge. This item cleans the cards enteri...
Page 31 - ACTION; ROUBLESHOOTING
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C ACTION Wait for the ready message Wait for READY message Wait for test card Wait for card printing to start MEANING ...
Page 32 - SCREEN MESSAGE
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C SCREEN MESSAGE PRINTING BLACK PRINTING VARNISH PRINT HOLOGRAM CLEAN PRINTER CLEAN MAG HEAD CLEANING REMOVE RIBBON OU...
Page 33 - MEANING
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C SCREEN MESSAGE ENCODING ERROR READING ERROR MAGNETIC ERROR FLASH ERROR NO ACCESS MEANING Data cannot be written orr ...
Page 34 - Print Quality Issues; S m a l l s p o t s a p p e a r o n t h e p r i n t e d c a r d w i t h a n o n - p r i n t e d
Print Quality Issues This section will help you resolve print quality problems. The print quality isdependent on several factors. The two most important factors that willincrease your print quality are cleanliness and card stock. To diagnose andfix print quality problems, follow the troubleshooting ...
Page 35 - • Poor Print Quality; • Printing is blurry; P o s s i b l e C a u s e
• Poor Print Quality P o s s i b l e C a u s e A.Ribbon may have been stored improperly or is damaged.B.Cards may not meet specifications.C.Contrast and/or Intensity may be set to values which are too high.D.Dust or embedded contamination on elements of the Print Head. = > S o l u t i o n A1.Chan...
Page 36 - • No printing on the card
• No printing on the card P o s s i b l e C a u s e A.Ribbon may not be installed in the printerB.Cards may not meet specifications.C.Cable on Print Head may be disconnected.D.Print Head elements may be scratched or burnt. = > S o l u t i o n A1.Check for ribbon in the printer. B1.Use a different...
Page 37 - ECHNICAL; G e n e r a l
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C T ECHNICAL SPECIFICATI0NS • High speed printing, over 144 cards/hour edgeto edge in full color (YMCKO) throughput• S...
Page 38 - CARD DIMENSIONS
CARD DIMENSIONS ISO STANDARD DIMENSIONS FOR PLAIN CARD CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C P320 i Plastic Card Printer ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD CHIP POSITIO...
Page 39 - O ve r l ay va r n i s h
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C • Types PVC, Composite• Card width/length: ISO CR-80 - ISO 7810, 2.125” (54mm) by 3.375” (86mm) • Option: Magnetic S...
Page 40 - E nv i ro n m e n t a l
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C • Operating Temperature: 60 to 86°F (15 to 30°C)• Operating Humidity: 20 to 65% non condensing• Storage Temperature:...
Page 41 - PPENDIX A; M a g n e t i c C a r d S t r i p e E n c o d e r; I N T R O D U C T I O N
A PPENDIX A M a g n e t i c C a r d S t r i p e E n c o d e r This section contains information on the additional operations of the P320 i Printers with Magnetic Card Stripe Encoder. (See Chapter 2 for location.) I N T R O D U C T I O N Operation and maintenance requirements for the P320 i Printer w...
Page 42 - NOTE
A - MEDIA LOADING ORIENTATION CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C P320 i Plastic Card Printer The magnetic encoder is a factory installedi t e m w i t h t h e r e a d / w r i t e h...
Page 43 - I S O S T A N D A R D E N C O D I N G
B - MAGNETIC ENCODER CLEANING There exists two different processes to clean the Magnetic Stripe Encoder.The first process consists of a standard cleaning of the printer. This cleansthe most important parts of the printer; including the Print head, TransportRoller and Magnetic Stripe Encoder (refer t...
Page 44 - PPENDIX B; S m a r t C a r d C o n t a c t S t a t i o n
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C A PPENDIX B S m a r t C a r d C o n t a c t S t a t i o n This section contains information on the additional operat...
Page 46 - PPENDIX C; A c e s s o r i e s; R I B B O N S
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C A PPENDIX C A c e s s o r i e s & s u p p l i e s Please contact your Zebra dealer to place an order for accesso...
Page 47 - C A R D S
C A R D S The following plain white plastic cards are available for use in the P320 i Printers: Many other card types are also available; ask your dealer for more information. CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshoo...
Page 48 - A C C E S S O R I E S
P320 i Plastic Card Printer CardPrinterSolutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B Troubleshooting Printing a card Appendix C A C C E S S O R I E S Acessories available for P320 i Printers appear below. Always refer to the part number when pl...
Page 49 - World Wide Sales and Support:
World Wide Sales and Support: Zebra Technologies CorporationCard Imaging Division1001 Flynn RoadCamarillo, CA. 93012-8706.USAPhone:+1 (805) 579 1800Fax.:+1 (805) 579 1808Toll Free in US: (800) 452-4056e-mail: [email protected] Zebra Technologies CorporationCard Imaging Division, (Europe, Middle Ea...
