VTech LS6425-3 - Manual

1 Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Getting started Handset (1 for LS6425, 2 for LS6425-2, 3 for LS6425-3 and LS6426-3, and 4 for LS6425-4 and LS6426...

Getting started 2 Telephone installation Install the telephone base and charger(s) as shown below.Make sure that the electrical outlet is not controlled by a wall switch.If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL ...

Getting started 3 Battery installation Install the battery as shown below. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.A...

Getting started 4 Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when ...

Getting started 5 Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one fr...

Getting started 6 Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first.Push the black wall mount bracket up and remove it from the wall plate. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from th...

Getting started 7 Telephone base layout X/DELETE Press to delete the message currently playing (page 50).When the telephone is not in use, press twice to delete all old messages (page 52). Message window Shows the number of messages and other answering system information (page 53). IN USE light Flas...

8 Handset layout Getting started CHARGE light On when the handset is charging in the telephone base or charger (page 3). / /VOLUME (directory/volume) Press to enter the directory when the telephone is not in use (page 34).While in a menu, press to scroll up.During a call or message playback, press t...

9 Handset layout Getting started CID/ /VOLUME (caller ID/volume) Press to review the caller ID log when the telephone is not in use (page 40).While in a menu, press to scroll down.During a call or message playback, press to decrease the listening volume (page 19 or page 51).When entering numbers or ...

Getting started 10 PUSH TO TALK (PTT) Press to begin a broadcast to one or multiple handsets (pages 28 and 29).Press and hold to broadcast to a group of handsets when the handset is not in use (page 29). PUSH TO TA LK Handset layout

11 11 Using the menu In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls.In the settings menu, you can change and edit the settings for LCD language, announce caller ID, voicemail indicators, handset name, key tone, CID time synchronization, home area...

12 12 Ringer volume (telephone base) Press /VOL or /VOL on the right side of the telephone base to adjust the ringer volume when the telephone is not in use. When you set the base ringer volume to off, the message window displays 0 and the system announces, “ Base ringer is off. ” When the telephone...

13 13 Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incomin...

14 Telephone settings 14 Voice announce caller ID The voice announce caller ID feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base announces the caller’s name based on the directory or caller ID information. If the caller...

15 Telephone settings 15 Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handset when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using ...

16 Telephone settings 16 Rename handset You can change the name for each registered handset. The name can be up to 11 characters.Press MENU/ SELECT when the handset is not in use. Press or to highlight >Settings , then press MENU /SELECT . Press or to highlight >Rename handset , then press MEN...

17 Telephone settings 17 CID time synchronization This feature allows the time and date to be set by incoming caller ID information. The default setting is On . Press MENU/ SELECT when the handset is not in use. Press or to highlight >Settings , then press MENU /SELECT . Press or to highlight >...

18 Telephone settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone making a call. Press MENU/ SELECT when the handset is not in use. Press or to highlight >Settings , then press MEN...

19 Telephone operation Make a call Press /FLASH or /SPEAKER on the handset. When you hear a dial tone, dial the number. Predial a call Dial the number on the handset.Press /FLASH or /SPEAKER . Answer a call Press /FLASH , /SPEAKER or any dialing key ( 0 - 9 , # or ) on the handset to answer a call. ...

Telephone operation 20 Mute The mute function allows you to hear the other party but the other party cannot hear you. During a call, press MUTE/ DELETE . The handset displays Muted for a few seconds and MUTE displays until the mute function is turned off. Press MUTE/ DELETE again to resume the conve...

Telephone operation 21 Find handset The find handset feature helps you find misplaced handsets. To start the paging tone: Press /FIND HANDSET on the telephone base. All idle handsets ring, the handset screens display ** Paging ** . To end the paging tone: To end the paging tone, press / FLASH , /SPE...

Telephone operation 22 Review and dial a redial entry Press REDIAL/ PAUSE to enter the redial list. Press , or REDIAL/ PAUSE repeatedly to browse. When the desired entry displays, press / FLASH or /SPEAKER to dial. -OR- Press / FLASH or /SPEAKER. Press REDIAL/ PAUSE. Press , or REDIAL/ PAUSE repeate...

Telephone operation 23 Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call.Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the dire...

24 Join a call in progress The telephone base supports four system handsets at a time on an outside call. You can buy additional expansion handsets ( LS6405 ) for this telephone base. You can register up to 12 handsets to the telephone base. To share an outside call: When a handset is already on a c...

25 Multiple handset use Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there will be an alert tone. To answer the call, press / FLASH on the handset. The intercom call ends automatically.To end the intercom call without answering the ...

26 Multiple handset use Blind transfer Use this feature to transfer an outside call to other system handsets without notifying them. This feature is available only if you have two or more handsets. When the handset is on a call, press MENU/ SELECT. Press MENU/ SELECT to choose >Transfer . If you ...

27 Multiple handset use Push-to-talk (PTT) You can directly broadcast messages from one handset to the speakerphone of one or multiple handsets. Press and hold PUSH TO TALK to begin two-way communication. If only one handset is available or registered, the handset screen shows PTT requires two hands...

28 Multiple handset use PTT to a single handset You have two ways to begin a PTT call: If you have two handsets, press and hold PUSH TO TALK when the handset is not in use.If you have more than two handsets, press PUSH TO TALK when the handset is not in use. Then use the dialing keys to enter a hand...

29 Multiple handset use PTT to multiple handsets When you have two to five registered handsets, PTT supports one-to-all calls (one-to-four maximum). However, when you have six or more registered handsets, PTT supports a maximum of one-to-three calls. The first four registered handsets will be able t...

30 Multiple handset use Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below. When your handset receives a PTT call, the handset beeps and the screen displays Press and hold [PTT] to talk . When the other party is speaking, your speakerphone ligh...

31 Multiple handset use End a PTT call For a one-to-one PTT call, both the originating and destination handsets can end the PTT call.For a PTT call to multiple handsets, the originating handset can end the PTT call. If any one of the destination handsets leaves the PTT call, the call continues until...

32 About the directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 alphanumeric characters for each name. Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset are reflected on all handsets.When you a...

33 Directory Add a directory entry Use the following steps to store an entry in the directory. Enter the number when the handset is not in use and press MENU/ SELECT . The screen displays EDIT NUMBER . -OR- Press MENU/ SELECT when the handset is not in use. Press or to highlight >Directory , then...

34 Directory Search the directory Entries are sorted alphabetically. Press / when the handset is not in use. -OR- Press MENU/ SELECT when the handset is not in use. Press or to highlight >Directory , then press MENU /SELECT . Press MENU /SELECT again to select >Review . Press or to browse. Alp...

35 Directory Edit a directory entry Search for the desired entry in the directory (see Search the directory or Alphabetical search on page 34). Press MENU/ SELECT . The screen displays EDIT NUMBER. Use the dialing keys to edit the number. Press MUTE /DELETE to backspace and delete a digit. Press and...

36 Directory Assign a directory entry to a speed dial location You can store up to 10 directory entries in the speed dial directory. The speed dial entries are shared by all handsets. Press and hold an empty speed dial key ( 0 - 9 ). -OR- Press MENU/ SELECT when the handset is not in use. Press or t...

37 Directory Reassign a speed dial number Press MENU/ SELECT when the handset is not in use. Press or to scroll to >Directory and then press MENU /SELECT . Press or to scroll to >Speed dial , then press MENU /SELECT . Press or to select a desired speed dial location, then press MENU /SELECT . ...

38 About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller I...

Caller ID 39 Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. The caller ID log stores up to 50 entries. ...

Caller ID 40 Missed call indicator When there are calls that have not been reviewed in the caller ID log, the handset displays XX Missed calls . When you have reviewed all the missed calls, the missed call indicator no longer displays.Each time you review a caller ID log entry marked NEW , the numbe...

Caller ID 41 Dial a caller ID log entry Search for the desired caller ID entry (see Review the caller ID log on page 40). When the desired entry displays, press / FLASH or /SPEAKER to dial. Save a caller ID log entry to the directory Search for the desired caller ID entry (see Review the caller ID l...

Caller ID 42 Delete the caller ID log entries To delete one entry: Search for the desired caller ID entry (see Review the caller ID log on page 40). Press MUTE /DELETE to delete the selected entry. To delete all entries: Press MENU/ SELECT when the handset is not in use. Press or to highlight >Ca...

43 Answering system Use the answering system menu of a system handset to turn on or off the answering system, set up the announcement message, activate the call screening, or change the number of rings, remote access code, message alert tone and message recording time. If your answering system is tu...

44 Answering system settings Play your announcement Press MENU/ SELECT when the handset is not in use. Press or to highlight >Answering sys , then press MENU /SELECT . Press MENU /SELECT to select >Announcemen t. Press MENU /SELECT to select >Play annc . The handset plays the announcement a...

45 Answer on/off The answering system must be turned on to answer and record messages. When the answering system is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset. To turn on or off with the telephone base: Press /ANS ON/OFF to turn the built-in an...

46 Answering system settings Number of rings You can choose from two, three, four, five, six rings or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new m...

47 Answering system settings Message alert tone The telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. Press MENU/ SELECT when the handset is not in use. Press or to highlight >Answering sys , then press MENU /SELECT . Pres...

48 Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate...

49 Answering system operation Message capacity The answering system can record and store up to 99 messages. The recording time of each message depends on the message length you set (see Message recording time on page 47). The total storage capacity for the announcement, messages and memos is approxi...

50 Answering system operation Message playback On the telephone base, if you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first).On the handset, if you have both new and old messages, you can ...

51 Answering system operation To play messages with a handset: Press MENU/ SELECT when the handset is not in use. Press MENU /SELECT to select >Play messages . If you have either new or old messages, the messages play automatically. If you have both new and old messages: To play new messages, pre...

52 Answering system operation Delete all old messages To delete all old messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are deleted and the te...

53 Answering system operation Record, play and delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Play and delete them in the same way as incoming messages (see Message play...

54 Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19 ; see Remote access code on page 46 to change it. Dial your telephone number from any touch-tone telephone.When the system pl...

55 Handset display screen messages Answering sys is ON The answering system is automatically turned on when you change the settings under answering system setup menu. Caller ID log empty There are no caller ID log entries. Calling HANDSET X (for models with three or more handsets) Calling other hand...

Appendix 57 Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE On when the telephone line is in use.On when the answering system is answering a call.On ...

Appendix 58 Battery It takes up to 10 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to five hours While not in use (sta...

Appendix 59 Expand your telephone system The handsets provided with your telephone system are already registered. Each handset is assigned a number that displays on the handset. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone sy...

Appendix 60 Deregister handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually.To make deregistration easier, read all of the inst...

Appendix 61 Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. Make s...

Appendix 62 Troubleshooting Low battery shows on screen. Place the handset in the telephone base or charger for recharging.Remove and then install the battery again and use it until fully depleted. Then recharge the handset in the telephone base or charger for up to 10 hours.If the above measures do...

Appendix 63 Troubleshooting My handset beeps and is not performing normally. Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.Move the handset closer to the telephone base. It may ...

Appendix 64 I hear other calls when using the cordless handset. Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Call your telephone service provider. The other party ...

Appendix 66 Troubleshooting If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 46). To determine how many rings activate your voicemail, contact your telephone service provider.If there is a fax machine connecte...

Appendix 67 Troubleshooting The answering system does not respond to remote commands. Make sure your remote access code is correct (page 46).Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone...

Appendix 68 Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions.Follow all warnings and instructions marked on the pr...

Appendix 69 Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and ...

Appendix 70 About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations ...

Appendix 71 FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harm...

Appendix 72 If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limit...

Appendix 73 Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and wo...

Appendix 74 How do you get warranty service? To obtain warranty service, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product...

Appendix 75 Technical specifications Frequency Control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to envir...

76 A About cordless telephones 70 Add a directory entry 33 Add a handset 59 Alphabetical search 34 Announced transfer 25 Announcement 43 Answer a call 19 Answer an incoming call during an intercom call 25 Answer an incoming call during a PTT call 31 Answer a PTT call 30 Answering system 43 Answer on...