Page 6 - Getting to know the ip8301; Phone Keypad and Screen Layout; tu
6 Getting to know the ip8301 Phone Keypad and Screen Layout P h o n e K e y p a d a n d S c r e e n L a y o u t F e a tu r e s 8. Display Screen – Screen for Visual display 9. Right softkey – Press this key to select the action shown on the bottom right of the screen. 10. REDIAL/REMOVE – Press this ...
Page 7 - Handset Status Icons
7 Handset Status Icons H a n d s e t S ta tu s I c o n s 1. No connection to the telephone base. Make sure the telephone base is powered on and the telephone is within its range. 2. The handset is not registered to a telephone base. See page 40 for registration instructions. 3. Handset has signal an...
Page 8 - Using the Handset; Softkeys; tt
8 Using the Handset Softkeys The handset has two softkeys that serve multiple functions. The text shown above the softkey indicates the current function of the key. If no text is shown, then the key has no function . Basic navigation • Press up or down navigation key or to move from one text box to ...
Page 9 - Chart of characters
9 Chart of characters Use the dial pad and the chart below to enter a text. Each press of a particular key causes characters to be displayed in the following order: Lower case: G e tt in g t o k n o w t h e i p 8 3 0 1
Page 10 - Chart of symbols
10 Upper case: Chart of symbols Press the * key in text entry mode will present a chart of different symbols as shown in the following table. G e tt in g t o k n o w t h e i p 8 3 0 1
Page 11 - Base Layout
11 Base Layout 7. RESET – Press the reset button while the telephone base is powered on to reboot the system. Press and hold the reset button for 10 seconds while the telephone base is powered on to reset the system PIN to the default (0000), clear the call history, and perform a software reboot. 8....
Page 12 - Activation; Activating the Phone; ti
12 Activation Activating the Phone The phone needs to be activated to use Comcast features. To activate your phone: • Press center Navigation key/ SEL / to select the activation link “Activate your Comcast Digital Voice service” • The screens will guide you through the activation process. A c ti v a...
Page 13 - Basic Calling Features; Answering a call; ic
13 Basic Calling Features Answering a call The handset allows you to answer internal as well as external call. • To answer the incoming call, press softkey Answer or key on the handset. Once the call is connected, the screen will display call connection screen with destination number. • To disconnec...
Page 14 - Making a call
14 Making a call To make an external call: • Use keypad to enter the destination number you wish to reach and press Call softkey / key to make the call. A splash screen will be displayed with the destination number. • Call connecting screen and call in progress screens will follow with the destinati...
Page 15 - Making an internal “Intercom” call
15 Making an internal “Intercom” call The handset allows you to make internal as well as external call. To make an internal call: • Use keypad to enter the destination handset number you wish to reach and press softkey Intercom / key to make the call. A splash screen will be displayed with destinati...
Page 16 - Answering an external call during an “Intercom” call; Call waiting for External Calls
16 Answering an external call during an “Intercom” call • During an intercom call, when there is an incoming external call, press softkey Answer on the handset and the intercom call will end automatically. • To end the intercom call without answering the incoming call, press OFF on the handset. Call...
Page 17 - Redial
17 Redial The handset allows you to redial a number. • To redial a number press the REDIAL/REMOVE key, a list of last dialed numbers is displayed. • Use up or down navigation key or to choose the entry. • Press key to make a call to the selected entry. For more information about the calling features...
Page 18 - Basic Phone Operations; Handset Speaker phone and hands-free; Volume
18 Basic Phone Operations Handset Speaker phone and hands-free • During a call, press key to select between speakerphone and normal handset use. Mute • While you are on a call, press softkey Mute to prevent the other end party to hear your voice, and press softkey UnMute to return to two-ways conver...
Page 21 - Create New user; ip
21 Create New user This feature allows you to create a new profile: • From the Home screen choose the Login softkey. • Choose Create New User and Press center Navigation key/ SEL / . • Type the user name and password and press OK softkey. • If the user name and password is valid, then the profile wi...
Page 22 - Profile login and logout
22 Profile login and logout If you have to login to your profile, • Press the softkey Login from the Home Screen • Choose the profile and press center Navigation key/ SEL / . • Type in the password and press OK softkey. • You will be logged in If you have to logout from your profile, • Press the sof...
Page 23 - Profile Settings; Delete User; le
23 Profile Settings Delete User This feature allows you to delete a user: • Press the softkey Menu from the Home Screen • Choose the Settings icon from Menu screen and press center Navigation key/ SEL / to display the settings menu options. • Choose the Profile Settings menu option and press the cen...
Page 24 - Auto Logout
24 Auto Logout This feature allows you enable / disable the auto logout option and set an auto logout timer if enabled: • Press the softkey Menu from the Home Screen • Choose the Settings icon from Menu screen and press center Navigation key/ SEL / to display the settings menu options. • Choose the ...
Page 25 - Change Display Name
25 Change Display Name This feature allows you to Change the Display Name: • Press the softkey Menu from the Home Screen • Choose the Settings icon from Menu screen and press center Navigation key/ SEL / to display the settings menu options. • Choose the Profile Settings menu option and press the ce...
Page 26 - Phone Settings; Ringer Volume
26 Phone Settings Ringer Volume This feature allows you to adjust ringer volume for ring tone. To set the ringer volume: • Press the softkey Menu from the Home Screen • Choose the Settings icon from Menu screen and press center Navigation key/ SEL / to display the settings menu options. • Press the ...
Page 27 - Keypad Tone
27 Keypad Tone This feature allows you to switch on or switch off the keypad tone. When the keypad tone is on, a sound will be generated while any key is pressed on the handset. To set the keypad tone: • Press the softkey Menu from the Home Screen • Choose the Settings icon from Menu screen and pres...
Page 28 - Contrast
28 Contrast This feature allows you to adjust the contrast of the handset’s screen. To set the contrast level: • Press the softkey Menu from the Home Screen • Choose the Settings icon from Menu screen and press center Navigation key/ SEL / to display the settings menu options. • Press the up or down...
Page 29 - Reset Settings
29 Reset Settings This feature allows you to reset the phone settings to the default. To reset: • Press the softkey Menu from the Home Screen • Choose the Settings icon from Menu screen and press center Navigation key/ SEL / to display the settings menu options. • Press the up or down Navigation Key...
Page 31 - Time; Set the Time
31 Time Set the Time This feature allows you to set the time for handset. Follow the below steps to set the time: • Press the softkey Menu from the Home Screen • Choose the Settings icon from Menu screen and press center Navigation key/ SEL / to display the settings menu options. • Press the up or d...
Page 33 - Registration Settings; Handset Settings; Register to Base
33 Registration Settings Handset Settings The handset features are the features that manage the handset by registering to a Base-station and selecting a Base-station. Let us explore each of the features in detail. Register to Base This feature allows you to subscribe a handset to a base station: Bef...
Page 35 - Select Base
35 Select Base This feature allows you to select one of the subscribed base stations for the handset. • Press Softkey Menu from Home screen • Choose the Settings icon from Menu screen and press center Navigation key/ SEL / . • Press the up or down Navigation Key or to choose the Registration Setting...
Page 36 - Base Settings; Change System PIN
36 Base Settings Change System PIN This feature allows you to change the system PIN of the base station. Maximum number of PIN digits that can be entered is 4. To change the system PIN: • Press softkey Menu from Home screen • Choose the Settings icon from Menu screen and press center Navigation key/...
Page 40 - Clear VMWI(Voice Mail Waiting Indicator)
40 Clear VMWI(Voice Mail Waiting Indicator) This feature is used to clear the Voice Mail Waiting Indicator located in the base station. To clear the VMWI: • Press softkey Menu from Home screen • Choose the Settings icon from Menu screen and press center Navigation key/ SEL / to display the settings ...
Page 42 - Help; Help – Call Features; lp
42 Help Help – Call Features This feature allows you to view the Call Features related queries and the solutions. • Press softkey Menu from Home screen • Choose the Help icon from Menu screen and press center Navigation key/ SEL / to display the settings menu options. • Press the up or down Navigati...
Page 43 - Help – Online Services
43 Help – Online Services This feature allows you to view the Online Services related queries and the solutions. • Press softkey Menu from Home screen • Choose the Help icon from Menu screen and press center Navigation key/ SEL / to display the settings menu options. • Press the up or down Navigatio...
Page 44 - Online Services; Weather Updates
44 Online Services Weather Updates This feature allows you to view the updated weather report based on the zip code provided. • Press the left or right Navigation Key or to choose Weather icon in the Home screen, and press the center Navigation key/ SEL / to select. You can also choose Weather icon ...
Page 45 - Headlines; li
45 Headlines This menu allows you to browse through Internet content such as: news headlines, sports scores and your horoscope. • Press the softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Headlines icon in the Menu screen, and press the center Navigation key/ SEL...
Page 46 - Data Connectivity Error
46 Data Connectivity Error • Data Connectivity Error occurs when the phone is unable to contact the Comcast Data services. • This error may occur while activating the Phone or while accessing services like Weather, Headlines, Help. D a ta C o n n e c ti v it y E r r o r
Page 47 - Accessing Yellow Pages; ll
47 Yellow Pages Accessing Yellow Pages This feature allows you to view Yellow Pages where the various business listings can be found depending on the specified location and the corresponding contact can be saved / called from the phone. Location • Choose the Yellow Pages icon using left or right Nav...
Page 48 - Previous Locations
48 Previous Locations This feature allows you to check the last ten previous locations and change the location by selecting any of them • Choose the Yellow Pages icon using left or right Navigation Key or when in Home screen and press the center Navigation key/ SEL / . • Select the option Location u...
Page 49 - Enter full address
49 Enter full address This feature allows you to enter the full address if do not have the zip code of your location. • Choose the Yellow Pages icon using up or down Navigation key or when in Menu screen and press the center Navigation key/ SEL / . • Select the option Location and select Enter full ...
Page 50 - Top Searches
50 Top Searches This feature allows you to view the top searches for various business listings depending on the specified location. • Choose the Yellow Pages icon using left or right Navigation Key or when in Home screen and press the center Navigation key/ SEL / . • Select the option Top Searches a...
Page 51 - Search by Category
51 Search by Category This feature allows you to search based on category for various business listings depending on the specified location. • Choose the Yellow Pages icon using left or right Navigation Key or when in Home screen and press the center Navigation key/ SEL / . • Select the option Searc...
Page 52 - Previous Searches
52 Previous Searches This feature allows you to view the previous searches for the business listings depending on the specified location • Choose the Yellow Pages icon using left or right Navigation Key or when in Home screen and press the center Navigation key/ SEL / . • Select the option Previous ...
Page 53 - Call Log
53 Call Log The handset provides a Call Log of the Missed, Answered and Dialed calls. You have the option to make a call, delete the call and save the call log entries. • The call Log (included Missed calls, Answered calls and Dialed calls) can store up to 30 entries. • You can review and redial the...
Page 54 - Missed calls
54 Missed calls The most recent Missed calls with telephone number will be stored in Missed calls list. • Press softkey Menu when in Home. • Choose Call Log using up or down Navigation key or and press center Navigation key/ SEL / to display Call Log screen • Press the up or down Navigation key or t...
Page 55 - Answered Calls
55 Answered Calls The most recent Answered Calls will be stored in Answered Calls list. • Press softkey Menu when in Home. • Choose Call Log using up or down Navigation key or and press center Navigation key/ SEL / to display Call Log screen • Press the up or down Navigation key or to choose Answere...
Page 56 - Dialed calls
56 Dialed calls The most recent Dialed calls will be stored in dialed calls list. • Press softkey Menu when in Home. • Choose Call Log using up or down Navigation key or and press center Navigation key/ SEL / to display Call Log screen • Press the up or down Navigation key or to choose Dialed Calls ...
Page 57 - Advanced Features; Visual VoiceMail; Visual VoiceMail Access-Setup Telephone number; is
57 Advanced Features Visual VoiceMail Visual VoiceMail Access-Setup Telephone number • Choose the VoiceMail icon using left or right Navigation Key or when in Home screen and press Select key to access the voicemail service. • If the Telephone Number has not yet been configured for the Voice Mail th...
Page 58 - Visual VoiceMail Access
58 Visual VoiceMail Access • Choose the VoiceMail icon using left or right Navigation Key or when in Home screen and press center Navigation key/ SEL / to access the voicemail service. You can also login to your profile by selecting the Voicemail icon from the Menu screen • Press right softkey Menu ...
Page 60 - Options-Display Saved
60 Options-Display Saved • Choose the VoiceMail icon using left or right Navigation Key or when in Home screen and press center Navigation key/ SEL / • Press the softkey Options. • Choose Display Saved using Navigation Key , , or and press center Navigation key/ SEL / . Only the read mails are displ...
Page 61 - Listening to Voicemail
61 Options-Display All • When in the Display Saved Screen press the softkey Options . • Choose Display All using Navigation Key , , or and press center Navigation key/ SEL / . All the mails are displayed. Listening to Voicemail • Choose the VoiceMail icon using left or right Navigation Key or when i...
Page 62 - Voicemail – Delete
62 Voicemail – Delete • Choose the VoiceMail icon using left or right Navigation Key or when in Home screen and press center Navigation key/ SEL / . • Choose the Voicemail and press center Navigation key/ SEL / . • Choose Delete Option using up or down Navigation key or and press center Navigation k...
Page 64 - Voicemail – Save Number
64 Voicemail – Save Number • Choose the VoiceMail icon using left or right Navigation Key or when in Home screen and press center Navigation key/ SEL / . • Choose the Voicemail and press center Navigation key/ SEL / . • Choose Save Number Option using up or down Navigation key or and press center Na...
Page 65 - Email; Email – Access; il
65 Email You must login to your profile to access email. Email – Access This feature allows you to view your updated Comcast.net emails. • While logged in to your profile, Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon in the Menu screen, and pr...
Page 66 - Reading an Email
66 Reading an Email This feature allows you to read an Email. • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon in the Menu screen, and press the center Navigation key/ SEL / to select • Email screen with the list of Read and Unread emails will b...
Page 67 - Replying to an Email
67 Replying to an Email This feature allows you to reply to an Email. • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon in the Menu screen, and press the center Navigation key/ SEL / to select. Email screen with the list of Read and Unread emails...
Page 68 - Forwarding an Email
68 Forwarding an Email This feature allows you to forward an Email. • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon in the Menu screen, and press the center Navigation key/ SEL / to select. Email screen with the list of Read and Unread emails w...
Page 70 - Deleting an Email
70 Deleting an Email This feature allows you to delete an Email. • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon in the Menu screen, and press the center Navigation key/ SEL / . to select. Email screen with the list of Read and Unread emails wi...
Page 71 - Refreshing the Email Inbox
71 Refreshing the Email Inbox This feature allows you to delete an Email. • Press softkey Menu from Home screen. • Press the left or right Navigation Key or to choose Email icon in the Menu screen, and press the center Navigation key/ SEL / . to select. • Press the up or down Navigation key or to ch...
Page 72 - Personal and Shared Address book
72 Address Book While in Address Book screen, press the up Navigation key to navigate to the previous contact in the same screen. Press the Down navigation key to navigate to the next contact in the same screen. Press the Left navigation key to navigate to the list of contacts in the previous screen...
Page 73 - Viewing Personal Address book; List Empty
73 Viewing Personal Address book This feature allows you to view the contacts stored in the Personal/Network Address book. To view the Address book: • While in Home screen, press the left softkey Users and login to your profile by tying your password • While logged into your profile screen, press th...
Page 74 - Viewing a Contact in Address Book
74 Viewing a Contact in Address Book This feature allows you to view the Name, telephone number and email address of the contacts stored in the Address Book. To view a contact in the Address book: • While in Home screen, choose the icon Address Book using left or right Navigation Key or and press th...
Page 75 - Making a call from a contact in the Address Book
75 Making a call from a contact in the Address Book This feature allows you to make an outbound call to the contacts stored in the Address Book. To make an outbound call from the Address book: • While in Home screen, choose the icon Address Book using left or right Navigation Key or and press the ce...
Page 76 - Creating a New Contact in the Shared Address Book
76 Creating a New Contact in the Shared Address Book This feature allows you to add a new contact in the Shared Address Book. If you are not logged into your profile and when you add a new contact from the Home screen then the contact will be stored in Shared Address book only To add a new contact: ...
Page 78 - Creating a New Contact in the Personal Address Book
78 Creating a New Contact in the Personal Address Book This feature allows you to add a new contact in the Personal Address Book. If you are logged into your profile and when you add a new contact then you will have options to store the new contact in Personal Address book only or in both Personal a...
Page 80 - Searching a Contact in the Address Book
80 Searching a Contact in the Address Book This feature allows you to search an existing contact from the Address Book. To Search contact: • While in Home screen, choose the icon Address Book using left or right Navigation Key or and press the center Navigation key/ SEL / to select, a contact list w...
Page 81 - Editing a Contact
81 Editing a Contact This feature allows you to edit an existing contact stored in the Address Book. To edit an existing contact: • While in Home screen, choose the icon Address Book using left or right Navigation Key or and press the center Navigation key/ SEL / to select. • Press the Navigation ke...
Page 83 - Deleting a Contact
83 Deleting a Contact This feature allows you to delete an existing contact stored in the Address Book. To delete a contact: • While in Home screen, choose the icon Address Book using left or right Navigation Key or and press the center Navigation key/ SEL / to select. • Press the Navigation key , ,...
Page 84 - Copy To Phone
84 Copy To Phone This feature allows you to copy a Personal Address Book contact to Phone/Shared Address book so that it is available all the time even in case of network failures To copy a contact: • While in Home screen, choose the icon Address Book using left or right Navigation Key or and press ...
Page 85 - Battery
85 Battery After the battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) 2 hours While not in use (standby*) 96 hours (4 days) *Handset is off the telephone base but not in use The battery needs charging when: • A new battery is install...
Page 86 - Operating Range; Maintenance
86 Operating Range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset, the weather, a...
Page 87 - About Cordless Telephones
87 About Cordless Telephones • Privacy : The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the base and the cordless handset by radio waves, so there is a possibility that your cordless telephone conversations could be interc...
Page 89 - Important Safety Instructions
89 Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the prod...
Page 90 - SAVE THESE INSTRUCTIONS
90 12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If...
Page 91 - Warranty
91 Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursua...
Page 95 - Technical Specifications
95 Technical Specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1920-1930 MHz Telephone base: 1920-1930 MHz Receive frequency Handset: 1920-1930 MHz Telephone base: 1920-1930 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actu...
Page 96 - Troubleshooting; During Installation; Problem
96 Troubleshooting For more details, you can also refer the Onscreen Help menu option under Settings menu. If you need any further general / feature related queries, call 1-800-comcast for support. For activation specific queries, contact 1-800-931-0790 for support. During Installation Problem Sugge...
Page 97 - During Activation
97 During Activation If you find the below shown error screens, follow the suggestions given. Problem Suggestion This screen is displayed when the phone handset has lost wireless connection with the Silver Base. Please perform the following steps to resolve the issue: • Verify that the Base’s AC ada...
Page 103 - Feature Specific
103 Feature Specific Problem Suggestion I can not make any calls from my cordless handset? • Try plugging the cable to different jack to find if the issue is isolated to one phone or jack. • While calling out of your local calling area, confirm that you are dialing 1, then the area code and then the...
Page 105 - Index
105 Index About Cordless Telephones, 84 ABOUT CORDLESS TELEPHONES, 84 Add a New Entry in the Contact List, 40, 43 Address Book Creating a New Contact, 40, 41, 43 Deleting a Contact, 45, 46 Editing a Contact, 44 Making a call to a contact in the Address Book, 39 Viewing a Contact in Address Book, 38 ...