Page 3 - For further information, call; TURBO; or; Original Instructions
For further information, call 800.90 TURBO or +1 214.379.6000 Original Instructions The information contained in this manual is important for the proper installation, use, maintenance, and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking results and ye...
Page 4 - Cleaning; Table of Contents
Important Safety Instructions General Safety Information i Reducing Fire Risk i Grounding Instructions ii Power Cord Replacement ii Precautions to Avoid Possible Exposure to Excessive Microwave Energy ii RF Interference Considerations ii Equipotential Bonding Symbol ii Specifications and Installatio...
Page 5 - Info Mode
Info Mode Information Screen 13 Serial Number 13 Menu Version 13 Firmware Version 13 Service Numbers 13 Voltage - View Incoming 13 TutorialsCounters Screen 13 Cook Counter 14 Total Cook Time 13 Magnetron Time 13 Total Time (oven on) 13 Power Cycles 13 Fault Log 13 Options Screen 13 Editing yes/no 13...
Page 7 - INST; IMPOrTANT SAfETy INSTruCTIONS; General Safety Information
i SAfET y INST ruCTIONS IMPOrTANT SAfETy INSTruCTIONS WARNING: When operating this oven, strictly adhere to the following safety precautions to reduce the risk of burns, electric shock, fire, injury, damage to oven or property near oven, or possible exposure to excessive microwave energy. General Sa...
Page 8 - Grounding Instructions; serviceman install an outlet near the appliance.; Power Cord replacement or removal; to the user and within proximity to the oven.; rf Interference Considerations; If your equipment experiences interference:; Equipotential Bonding Symbol; at the same potential.
ii S A f E T y I N S T r u C T I O N S Grounding Instructions This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has a ground-ing wire ...
Page 9 - Theory of Operation; Oven dimensions
1 SPECI fICATIONS ANd INSTALLATION Theory of Operation Utilizing TurboChef’s patented technology to rapidly cook food without compromising quality, the Soˇta (model NGO) oven provides superior cooking performance while requiring minimal space and energy consumption. The control system precisely coor...
Page 10 - S P E C I f I C A T I O N S A N d I N S T A L L A T I O N; Certifications
2 S P E C I f I C A T I O N S A N d I N S T A L L A T I O N Certifications cULus, UL EPH, TÜV, CE, FDA Oven Construction Exterior - Powder coated, corrosion-resistant steel outer wrap and door - Die-cast aluminum front panels with matte- chrome accents - Cool-to-touch exterior; all surfaces below 50...
Page 11 - Installation Warnings - read Before Lifting Oven
3 SPECI fICATIONS ANd INSTALLATION Installation Warnings - read Before Lifting Oven Continued WARNING: This oven is not intended for built-in installation (i.e., installing the oven in any structure that surrounds the oven by five or more sides). Be sure to provide a minimum of 2” (51 mm) clearance ...
Page 13 - CLEANING; daily Maintenance
5 CLEANING Step 2 (fig A) Step 2 (fig B) Step 4 Step 5 Step 6 Step 1: Prepare the Oven WARNING: The oven operates at approximately 500°F (260°C) and may cause injury if not allowed to cool properly. • Turn off the oven by touching the Off icon.• Slightly open the oven door.• Cooling takes approximat...
Page 14 - C L E A N I N G; resulting in a non-warranty service call.
6 C L E A N I N G Step 6: Clean the Oven Interior, Continued • Allow Oven Cleaner to penetrate stains for five minutes.• Clean the oven interior with a nylon scrub pad. CAUTION: DO NOT attempt to scrub the upper jetplate (A). If food is stuck to the oven ceiling, gently remove it without applying pr...
Page 15 - Set Temperature Toggle
7 OVEN CONT r OLS Oven Controls 1. Menu Icon/Temperature Icon Touch to turn the oven on and cook in menu cook mode (page 8). NOTE: If Manual Mode is disabled, a temperature icon will be shown instead of the menu icon. 2. Manual Icon Touch to turn the oven on and cook in manual cook mode (page 11). T...
Page 16 - C O O K I N G; Step 2: Select Cook Temperature; Menu Cook Mode
8 C O O K I N G Step 3: Warming up NOTE: When the oven is done warming up, it will “soak” for an additional eight minutes. “Soaking” ensures the cavity surfaces absorb enough heat so that cooking will not be affected. Step 2: Select Cook Temperature NOTE: If the temperatures are the same, or if Manu...
Page 17 - COOKING; NOTE: If the oven door is opened during a cook cycle,
9 COOKING Step 7: Cooking NOTE: To immediately terminate a cook cycle, touch “STOP.” NOTE: If the oven door is opened during a cook cycle, the cycle will pause until the door is closed. Touch “YES” to resume. NOTE: Touch “More Groups” to view additional groups. Step 5: Select a Group Step 8: Check/r...
Page 18 - Step 10: Cooling down
10 C O O K I N G Step 9: Cook More / Brown More / Cook & Brown More NOTE: This option must be enabled in order to cook an item beyond its original cook time (see page 13 for details). To cook an item longer than its original cook time, touch one of the icons on the screen: - Touch “Cook More” if...
Page 19 - Manual Cook Mode
11 COOKING Manual Cook Mode Manual Cook Mode allows cooking “on the fly,” whereas Menu Cook Mode (page 8) allows cooking from preset cook settings. To access Manual Cook Mode, touch the Manual icon when the oven is off or cooling down (page 8) or touch the Menu/Manual toggle on the on the Menu Mode ...
Page 22 - I N f O M O d E; Info Mode: Settings Screen
14 I N f O M O d E Light ring yES/NO: The light ring provides visual cues in regards to oven operation and how much cook time is remaining. VAC yES/NO: When VAC is set to YES the incoming voltage will be displayed on the Info screen. This is set by the factory and should not be changed. demo Mode yE...
Page 23 - Set Time; Info Mode: Service Screen
15 IN fO MOd E Set Time An accurate time is important for using “auto-on” and “auto-off” (see below for details). It also helps ensure the accuracy of diagnostics and fault condi- tion reporting. NOTE: The oven may not retain the date if left unplugged for a prolonged period of time (more than sever...
Page 24 - Load Menu from uSB or Smart Card
16 I N f O M O d E Load Menu from uSB or Smart Card NOTE: To update a menu, you may need to verify that access to the Load Menu screen is turned on. See page 13 for details. USB setup: When loading from USB, the menu can be in XTM (ChefComm) or BIN (binary) format. The files must be loaded on the ro...
Page 25 - firmware update
17 IN fO MOd E ...continued from previous page. 3. Touch “OK” to begin saving the menu to the USB or smart card. Touch “CANCEL” to go back to the previous screen. 4. Once installation is complete, the oven will display “Save Complete.” NOTE: If saving the menu to USB, the menu file will be saved in ...
Page 26 - E d I T M O d E; Edit Mode; Edit Set Temperature
18 E d I T M O d E Edit Mode To enable Edit Mode, 1. Touch the “i” icon when the oven is off or cooling down. 2. From the Info Mode screen, touch “Login” to access the Options screen. When prompted, enter the passcode 9 4 2 8 and then touch “Enter.” 3. Set “Editing” to “YES” to enable Edit Mode. The...
Page 27 - Ed; delete a Group
19 Ed IT MOd E 2. Select a Group. 3. Select one of the options: a. To edit a group name, touch “Name Group.” b. Using the keypad, enter the new group name. Touch “ENTER” to save changes. NOTE: Touch the “123” icon to access numbers and symbols. NOTE: Touch the icon to change case between: - Uppercas...
Page 28 - Move a Group
20 E d I T M O d E Move a Group To move a group to another location, 1. Place the oven in Edit Mode. 2. Touch the Group to move. 3. Touch “Move Group.” 4. The group that is to move will be highlighted blue. 5. Touch the new location for the group. NOTE: If a group is moved to a space that already co...
Page 29 - Item Editing Options
21 Ed IT MOd E Item Editing Options To access the Edit Settings screen, 1. Touch “EDIT” to place the oven in Edit Mode. 2. Touch the group that contains the item to edit. NOTE: Accessing Edit Mode from the item select screen, rather than the group select screen, will bypass this step. 3. From the Gr...
Page 30 - the Edit Settings screen the operator can:
22 E d I T M O d E From the Item Editing Options screen (page 21), select “Edit Settings.” From the Edit Settings screen the operator can: - Edit % Time - Edit % Upper Air - Edit % Lower Air - Edit % Microwave - Edit Cook Time - Name an Item - Run a Test Cook Cycle Edit % Time Touch a % Time icon to...
Page 31 - Edit Cook Time
23 Ed IT MOd E Edit % Microwave Touch the % Microwave to change and adjust it using the sliding bar that appears below the grid. % Microwave can be set from 0-100% in 10% increments. For example, 50% means the microwave system will remain on for five continuous seconds for every ten seconds during t...
Page 32 - run a Test Cook Cycle; Name Item; From the “Editing Options” screen (page 21), select “Name Item” to name or
24 E d I T M O d E run a Test Cook Cycle If desired, touch “Cook” to perform a test cook. NOTE: The oven may require additional warm-up time before a test cook can be performed. Name Item From the “Editing Options” screen (page 21), select “Name Item” to name or edit an item name. After editing the ...
Page 33 - Add from Cookbook
25 Ed IT MOd E Add from Cookbook The cookbook is a listing of all TurboChef recipes available for general market use, as found at cookbook.turbochef.com. From the “Editing Options” screen (page 21), touch “Add from Cookbook.” Cook settings can be filtered by “Course Type” or “Dish Type.” Touch eithe...
Page 34 - Move Item; The item that is to move will be; delete Item; “OK” to delete the item.
26 E d I T M O d E Move Item From the “Editing Options” screen (page 21), select “Move Item.” The item that is to move will be highlighted blue. Touch an item space to indicate where the item will be moved. NOTE: If an item is moved to a space that already contains settings, the old settings will be...
Page 35 - BLESHOOTING; Troubleshooting; bold; I s s u e
27 Tr O u BLESHOOTING Troubleshooting The following is a list of fault codes and error messages, along with the possible problem(s) that the oven may experience. Please attempt the recommended action before calling Customer Support (800.90TURBO, +1 214.379.6000) or your Authorized Distributor. If an...
Page 37 - North America Limited Warranty; TurboChef “Soˇta” (Model NGO) rapid Cook Oven – North America
29 NOr TH AME r ICA LIMITE d WArrANT y North America Limited Warranty TurboChef “Soˇta” (Model NGO) rapid Cook Oven – North America The TurboChef rapid cook oven Limited Warranty outlined below is activated upon shipment of your oven. Should you require additional assistance after reviewing the warr...
Page 38 - N O r T H A M E r I C A L I M I T E d W A r r A N T y
30 N O r T H A M E r I C A L I M I T E d W A r r A N T y Warranty Service, Exclusive remedy TurboChef will be solely responsible for determining whether or not the Equipment or any component thereof is defective. Defective components covered by this warranty will be repaired or replaced at TurboChef...
Page 39 - International Limited Warranty; Limited Warranty
31 INTE r NATIONAL LIMITE d WArrANT y International Limited Warranty This Limited Warranty shall apply to the sales of all TurboChef “Soˇta” (model NGO) Series ovens (the “Equipment”) manufactured by TurboChef Technologies, Inc. (“TurboChef”), and sold to purchasers outside of the United States, Can...
Page 40 - I N T E r N A T I O N A L L I M I T E d W A r r A N T y
32 I N T E r N A T I O N A L L I M I T E d W A r r A N T y 5. The Equipment has been operated and maintained by You in accordance with TurboChef’s “Owner’s Manual” provided with the Equipment (and as updated by TurboChef); 6. You have not used any non-approved devices, accessories, consumables or pa...
Page 42 - For service or information:; w i t h i n n o r t h a m e r i c a c a l l; Customer Support; o u t s i d e n o r t h a m e r i c a c a l l
For service or information: w i t h i n n o r t h a m e r i c a c a l l Customer Support at 8 0 0 . 9 0 T U R B O o u t s i d e n o r t h a m e r i c a c a l l +1 214.379.6000 or Your Authorized Distributor Part Number: DOC-1472A / Revision A / February 2015 Country Code: NA/EU TM Global Operations ...
