Page 2 - LIST OF STANDARD OF CONFORMITY
LIST OF STANDARD OF CONFORMITY Manufacturer : TOSHIBA TEC Corporation Address : 570 Ohito, Ohito-cho, Tagata-Gun, Shizuoka-Ken, 410-2323 Japan declares that following product Product Name : Bar Code Printer Model : B-852-TS12-QP Options : All conforms to the following product specifications Generic ...
Page 3 - TEC Label/Tag Printer
Page 4 - Safety Summary
Safety Summary ENGLISH VERSION EO1-33028 ( ) i 6DIHW\6XPPDU\ Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understoo...
Page 5 - Precautions; ii
Safety Summary ENGLISH VERSION EO1-33028 ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of...
Page 6 - TABLE OF CONTENTS
ENGLISH VERSION EO1-33028 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW .......................................................................................................... E1-1 1.1 Introduction .........................................................................................................
Page 7 - GLOSSARIES
ENGLISH VERSION EO1-33028 6. TROUBLESHOOTING............................................................................................................ E6-1 6.1 Error Messages.............................................................................................................. E6-1 6.2 Poss...
Page 8 - OVERVIEW; The B-852 printer has the following features:
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33028 1.1 Introduction E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features 1.3 Unpacking Thank you for choosing the TEC B-852 series label/tag printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using a te...
Page 13 - Procedure before
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.2 Procedure before Operation E2- 2 2.2 Procedure before Operation This section describes the outline of the printer setup. 1. Unpack the accessories and printer from the box. 2. Refer to Safety Precautions and printer in this manual and set up the printer...
Page 14 - Accessories; Holder Frame; Attach the assembled Supply Holder Frame to the rear of the B-852; Supply Holder Base
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.3 Assembling the Accessories E2- 3 2.3 Assembling the Accessories 2.3.1 Assembling the Supply Holder Frame The following procedure outlines the steps required to assemble the Supply Holder Frame and attach the frame to the B-852 printer in preparation for...
Page 15 - A serial cable connection between the printer’s RS-232 serial
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.4 Connecting the Cables to Your Printer E2- 4 2.4 Connecting the Cables to Your Printer The following paragraphs outlines how to connect the cables from the B-852 printer to your host computer, and will also show how to make cable connections to other dev...
Page 16 - Power Cord; Make sure that the printer power switch is in the off position.; Make sure that the; Power Switch
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.5 Connecting the Power Cord E2- 5 2.5 Connecting the Power Cord 1. Make sure that the printer power switch is in the off position. 2. Connect the Power Cord to the printer as shown in the figure below. 3. Plug the other end of the Power Cord into a ground...
Page 17 - Turning the Printer; ON LINE; Do not turn off the
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.6 Turning the Printer ON/OFF E2- 6 2.6 Turning the Printer ON/OFF 2.6.1 Turning ON the Printer 2.6.2 Turning OFF the Printer When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host compute...
Page 18 - Loading the Media; . Slide the Removable Supply Holder in the direction of arrow; Do not turn the Supply
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.7 Loading the Media E2- 7 2.7 Loading the Media 2.7.1 Installing the Media onto the Supply Holder Unit The following procedure will outline the steps required to install the media onto the Supply Holder Unit and adjust its position in the Supply Holder Fr...
Page 19 - This Supply Holder accepts
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.7 Loading the Media E2- 8 2.7.1 Installing the Media onto the Supply Holder Unit (Cont.) The diagram below, and the steps that follow, show the procedures for installing the Media onto the Supply Shaft and reassembling the Supply Holder Unit. Be sure to f...
Page 20 - Printer; Supply Holder Frame as shown in the diagram below.
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.7 Loading the Media E2- 9 2.7.2 Installing the Supply Holder Unit onto the Supply Holder Frame 2.7.3 Loading Media into the Printer 1. Insert the assembled Supply Holder Unit into the rear notches of the Supply Holder Frame as shown in the diagram below. ...
Page 22 - After loading the media, don’t forget to move the Supply Holder; Head Pressure
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.7 Loading the Media E2-11 2.7.3 Loading Media into the Printer (Cont.) 10. After loading the media, don’t forget to move the Supply Holder Unit to the forward notch of the Supply Roll Frame as shown below. 11. If you are using labels or thick tag paper, t...
Page 23 - Positions; Sensor; Upper Sensor Ass’y
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.8 Setting Sensor Positions E2-12 2.8 Setting Sensor Positions 2.8.1 Setting the Feed Gap Sensor 2.8.2 Setting the Black Mark Sensor After loading the media, as outlined in the previous paragraphs, it will usually be necessary to set the Media Sensors used...
Page 24 - Loading the Ribbon; The Print Head may
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.9 Loading the Ribbon E2-13 2.9 Loading the Ribbon 1. Raise the Top Cover and release and raise the Print Head Block as described in section 2.7.3, steps 1 and 2 . 2. Hold the Ribbon Supply Roll in your left hand and the Ribbon Take up Roll in your right h...
Page 25 - Before inserting or; Eject Button
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.10 Inserting the Optional PCMCIA Cards E2-14 2.10 Inserting the Optional PCMCIA Cards When the optional PCMCIA interface board is installed into the B-852 printer, there will be two PCMCIA slots available as shown in the figure below. This allows for the ...
Page 27 - key but; When the
2. PRINTER SETUP ENGLISH VERSION EO1-33028 2.11 Test Print E2-16 2.11 Test Print (Cont.) 8. Press the [PAUSE] key again and the printer will now print five labels of sample bar codes lines and the LCD Message Display will continue to display the following message. 9. Press the [PAUSE] key again and ...
Page 29 - PRINTER OPERATION; OPERATION; Label design software
3. PRINTER OPERATION ENGLISH VERSION EO1-33028 3.1 Overview E3- 1 3. PRINTER OPERATION 3.1 Overview 3.2 Operating Modes This section will provide a functional overview of how the printer receives print data from your host computer and how it will operate in the various operating modes Labels will be...
Page 30 - Modes; Continuous (or batch) mode – In this mode, the labels will be
3. PRINTER OPERATION ENGLISH VERSION EO1-33028 3.2 Operating Modes E3- 2 3.2 Operating Modes (cont.) 2. Continuous (or batch) mode – In this mode, the labels will be continuously printed and fed until the number of labels specified in the label issue command has been printed. After the last label of...
Page 31 - LCD Message Display
4. ON LINE MODE ENGLISH VERSION EO1-33028 4.1 Operation Panel E4- 1 4. ON LINE MODE 4.1 Operation Panel This chapter describes usage and purpose of the keys on the Operation Panel in On Line Mode. When the printer is in On Line Mode and connected to a host computer, normal operation of printing imag...
Page 35 - To avoid injury, be careful; Print Head Element
5. MAINTENANCE ENGLISH VERSION EO1-33028 5.1 Cleaning E5- 1 5. MAINTENANCE 5.1 Cleaning 5.1.1 Print Head/Platen/ Sensors This chapter describes how to perform normal maintenance. To maintain the printer performance and quality print, please clean the printer regularly, or whenever media or ribbon is...
Page 36 - Media and Ribbon
5. MAINTENANCE ENGLISH VERSION EO1-33028 5.2 Care/Handling of the Media and Ribbon E5- 2 5.1.2 Covers and Panels 5.1.3 Optional Cutter Module 5.2 Care/Handling of the Media and Ribbon Wipe the Cover and Front Panel with a dry soft cloth. Wipe off dirt with a soft cloth slightly moistened with water....
Page 37 - HEAD OPEN
6. TROUBLESHOOTING ENGLISH VERSION EO1-33028 6.1 Error Messages E6- 1 6. TROUBLESHOOTING This chapter lists the error messages and possible problems and their solutions. 6.1 Error Messages Error Messages Problems/Causes Solutions HEAD OPEN The print head block is opened in Online Mode. Close the pri...
Page 38 - Error Messages; EXCESS HEAD TEMP; Possible Problems; Possible Problems
6. TROUBLESHOOTING ENGLISH VERSION EO1-33028 6.2 Possible Problems E6- 2 6.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions NO PAPER **** 1. The media has run out. 2. The media is not loaded properly. 3. The media is slack. 1. Load new media. Then press the [RESTART] key. 2. Load the...
Page 39 - Media; Open the Top Cover.
6. TROUBLESHOOTING ENGLISH VERSION EO1-33028 6.3 Removing Jammed Media E6- 3 6.3 Removing Jammed Media This section describes in detail how to remove jammed media from the printer. Remove the jammed media from under the Upper Sensor Ass’y as follows: 1. Open the Top Cover. 2. Push the Head Block Rel...
Page 40 - Threshold Setting; Threshold setting procedure; key is
6. TROUBLESHOOTING ENGLISH VERSION EO1-33028 6.4 Threshold Setting E6- 4 6.4 Threshold Setting To maintain a constant print position the printer uses the Transmissive Sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre-printed, th...
Page 41 - APPENDIX 1 SPECIFICATIONS; Model; Optional interface; QR Code is a trademark of DENSO CORPORATION.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33028 A1.1 Printer EA1- 1 APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the B-852 printer. A1.1 Printer The following is the printer specifications. Model Item B-852-TS12-QP Supply voltage Power consump...
Page 42 - Option Name; Cutter module; Label; Feed Direction
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33028 A1.2 Options EA1- 2 A1.2 Options Option Name Type Description Source Cutter module B-7208-QM A stop and cut swing cutter. See NOTE. PCL5 interface board B-7708-PCL-QM These boards enable the B-852 printer to support the HP-PCL5. See NOTE. Expansion...
Page 43 - A1.3.2 Detection Area of the Transmissive Sensor; plus inter-label gap length
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33028 A1.3 Media EA1- 3 A1.3.1 Media Type (Cont.) [Unit: mm] Label dispensing mode Item Batch mode Cut mode Label: 38.0 c Minimum media pitch 15.0 Tag: 25.4 d Label length Min. 12.5 Min. 32.0 e Width including backing paper 100.0- 242.0 100.0 – 235.0 f G...
Page 44 - A1.3.3 Detection Area of the Reflective Sensor
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33028 A1.3 Media EA1- 4 A1.3.3 Detection Area of the Reflective Sensor The reflective sensor is movable from the center to the left edge of media. The reflection factor of the black mark must be 10% or lower with a waveform length of 950 nm. The reflecti...
Page 46 - APPENDIX 2 MESSAGES AND LEDS; Symbols in the message; LED Indication
APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33028 APPENDIX 2 MESSAGES AND LEDS EA2- 1 APPENDIX 2 MESSAGES AND LEDS Appendix 4 describes the LCD messages displayed on the operation panel. Symbols in the message 1: : The LED is illuminated. ~ : The LED is flashing. z : The LED is unlit. 2: ****...
Page 47 - error
APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33028 APPENDIX 2 MESSAGES AND LEDS EA2- 2 NOTES: • If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be displayed.) Example 1 [ESC] ...
Page 48 - APPENDIX 3 INTERFACE; Interface Cables; Keep as short as possible.; RS-232C Cable description
APPENDIX 3 INTERFACE ENGLISH VERSION EO1-33028 APPENDIX 3 INTERFACE EA3-1 APPENDIX 3 INTERFACE Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: • Fully shielded and fitted with metal or metallized connector housings...
Page 49 - APPENDIX 4 PRINT SAMPLES; Font
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33028 APPENDIX 4 PRINT SAMPLES EA4-1 APPENDIX 4 PRINT SAMPLES Font
Page 50 - Bar codes; : Interleaved 2 of 5
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33028 APPENDIX 4 PRINT SAMPLES EA4-2 APPENDIX 4 PRINT SAMPLES (Cont.) Bar codes 0: JAN8, EAN8 1: MSI 2: Interleaved 2 of 5 3: CODE39 (Standard) 4: NW7 5: JAN13, EAN13 6: UPC-E 7: EAN13+2 digits 8: EAN13+5 digits A:CODE128 B: CODE39 (Full ASCII) C: CODE9...
Page 51 - O: Industrial 2 of 5
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33028 APPENDIX 4 PRINT SAMPLES EA4-3 APPENDIX 4 PRINT SAMPLES (Cont.) K: UPC-A L: UPC-A+2 digits M: UPC-A+5 digits N: UCC/EAN128 O: Industrial 2 of 5 P: PDF417 Q: Data Matrix R: Customer bar code S: Customer bar code of high priority T: QR code U: POSTNET...
Page 52 - A type of media with adhesive backing.
GLOSSARIES ENGLISH VERSION EO1-33028 GLOSSARIES GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehous...
Page 54 - INDEX
INDEX ENGLISH VERSION EO1-33028 INDEX INDEX B Backing paper EA1-3 Bar code EA1-1 Batch mode 3-2 Black mark EA1-2 Black mark length EA1-3 Black mark sensor 1-4, 2-12, 5-1 C Centronics 1-3, 2-2 Cut mode 3-2 Cutter module 5-2, EA1-2 D Dimensions 1-3 E Effective print width EA1-3 ERROR LED 1-4, 4-1 Erro...
